SATO GL408, GL412E User Manual

GL408/412e

PRINTER

OPERATOR MANUAL

PN: 9001163A

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: [phone]

Technical Support Hotline: [phone]

Technical Support Fax: [phone]

E-Mail: [e-mail]

[e-mail]

www.satoamerica.com

WARNING

THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15
OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A
RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION.

PN: 9001163A

TABLE OF CONTENTS

INTRODUCTION

About This Manual 1-2
General Description 1-3
Control Features 1-4

TECHNICAL DATA

Physical Characteristics 2-2
Enviromental 2-2
Power 2-2
Processing 2-2
Command 2-2
Interface Modules 2-2
Print 2-2
Sensing 2-3
Media 2-3
Ribbon 2-3
Regulatory 2-3
Character Font Capabilities 2-4
Barcode Capabilities 2-5

INSTALLATION

Unpacking & Parts Identification 3-2
Printer Installation 3-3

Site Location 3-3
Cable Connection 3-3
Media Selection 3-4
Media & Ribbon Loading 3-4

Operational Mode Selection 3-6

Continuous Mode 3-6
Tear-Off Mode 3-6
Cutter Mode 3-6
Dispense Mode 3-6
Linerless Mode 3-6

Interface Selection 3-8

RS232C High-Speed Serial Interface 3-8
IEEE1284 Parallel Interface 3-10
Universal Serial BUS (USB) Adapter 3-11
Local Area Network (LAN) Ethernet 3-11

802.11G Wireless 3-12
All Interfaces 3-14

Accessories Installation 3-22

Interface Installation 3-22
Flash Memory Card 3-22

GL408-412e Operator Manual PN: 9001163A

PRINTER CONFIGURATION

Printer Configuration 4-2
Configuration Modes 4-3

User Mode 4-3
Configuration Mode 4-4
Advanced Mode 4-5
Serial Interface Mode 4-7
Parallel Interface Mode 4-8
Centronics Interface Mode 4-9
Universal Serial BUS (USB) Interface Mode 4-10
Local Area Network (LAN) Interface Mode 4-11
Wirerless Local Area Network (WLAN) Interface Mode 4-12
PGL Emulation Mode 4-13
ZGL Emulation Mode 4-14
DGL Emulation Mode 4-15
TGL Emulation Mode 4-16
IGL Emulation Mode 4-17
Diagnostics Mode 4-18
Printer Management Mode 4-19
Misc Quick Menus 4-20

Display Intensity Adjustment 4-20

Buffer Clear 4-20

Soft Reset 4-21
Key Lock/Unlock 4-21

Menu Definition Tables 4-22

User Mode 4-22
Configuration Mode 4-26
Advanced Mode 4-29
Serial Interface Mode 4-39
Parallel Interface Mode 4-44
Centronics Interface Mode 4-47
Universal Serial BUS (USB) Interface Mode 4-50
Local Area Network (LAN) Interface Mode 4-52
Wirerless Local Area Network (WLAN) Interface Mode 4-56
PGL Emulation Mode 4-63
ZGL Emulation Mode 4-69
DGL Emulation Mode 4-72
TGL Emulation Mode 4-75
IGL Emulation Mode 4-78
Diagnostics Mode 4-82
Printer Management Mode 4-85
Misc Quick Menus 4-88

Display Intensity Adjustment 4-88

Buffer Clear 4-88

Soft Reset 4-88
Key Lock/Unlock 4-88

GL408-412e Operator Manual PN: 9001163A

TROUBLESHOOTING

Error Signal Troubleshooting 5-2
Troubleshooting Table 5-8
Interface Troubleshooting 5-10

Parallel Interface 5-10
RS232 Serial Interface 5-10
Universal Serial Bus (USB) Interface 5-10
LAN Ethernet Interface 5-11

802.11G Wireless Interface 5-11
Centronics Interface 5-11

Test Print Troubleshooting 5-12

Hex Dump Mode 5-12
Test Label Printing 5-12
Sample Test Label 5-13

MAINTENANCE

Cleaning Procedures 6-2
Replacement Procedures 6-3

Print Head 6-3
Fuse 6-4
Media Platen Roller 6-5

Adjustment Procedures 6-6

Label Sensor Positioning 6-6
Print Head Balance 6-7
Print Head Pressure 6-8
Print Head Alignment 6-9
Ribbon Guide 6-10
Ribbon Roller Alignment 6-11

GL408-412e Operator Manual PN: 9001163A

INTRODUCTION

• About This Manual

• General Description

• Control Features

GL408-412e Operator Manual

1-1 PN: 9001163A

Unit 1: Introduction

ABOUT THIS MANUAL

This manual is laid out consistent with the product discussed and provides all of the information required for printer
installation, configuration, operation, and light maintenance. Refer to this product’s Programming Reference
document for instructions on printer programming through a host system.

This manual also incorporates the use of special information boxes. Examples of these boxes and the type of
information provided in each, are below.

WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
PERSONAL INJURY.

CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN

EQUIPMENT DAMAGE.

ATTENTION: Provides information that is deemed of special importance but will not
result in personal injury or product damage if unheeded.

NOTE: Provides helpful hints to assist in performing the tasks at hand.

LCD DISPLAY: Provides the specific display that should be visible on the LCD at that
point.

A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within. The
contents identify the different Units, Chapters, and some Sections. Each references the page number of their
commencement.

The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact
position within the manual. The header provides the unit number followed by its name. The footer identifies the
product on the left, the page number in the center, and the manual’s part number to the right side of the page.

Page enumeration is two-part with each separated by a hyphen. The first character set references the Unit and the
second identifies the page number within that unit. Page numbers begin with the numeral one (1) at the beginning
of a new unit and ascend sequentially.

GL408-412e Operator Manual

1-2 PN: 9001163A

Unit 1: Introduction

GENERAL DESCRIPTION

The GL4e Series printers are specifically designed for use in high-volume, labeling applications demanding great
reliability and around the clock operation. It’s aluminum chassis provides the needed corrosion resistance
demanded by some industrial applications. The coated interior frame provides strength and stability.

The stylish front housing cover and operator panel are both molded of extra-durable, black ABS plastic to not only
provide protection against corrosive chemicals; but to also provide a low-show, easy clean surface for unsightly
grim.

This printer model has the attractiveness desired for commercial applications coupled with the muscle expected of
an industrial printer.

Right Housing Cover

Expanded Memory Cover

Left Housing Cover

Ribbon Platen Roller

Ribbon Guide

Label Sensor

Media Platen Roller

Front Housing Cover

Ribbon Supply Spindle

Ribbon Rewind Spindle

Media Holder

Media Guide

Rear Housing Cover

Print Head Latch

Upper Print Assy

Media Damper

Lower Print Assy

GL408-412e Operator Manual

Figure 1-1, Primary Components

1-3 PN: 9001163A

Unit 1: Introduction

CONTROL FEATURES

This chapter identifies the interactive control features of the printer. These functions are defined generally here.
More specific explanations will be found throughout this manual on how to use them.

LCD Display

Communicates operational conditions via the use
of icons and text.

LED Indicators

POWER

Illuminates when the power on.

ONLINE

Illuminates when communication is available.
Flashes when fails.

STATUS

Flashes when an error occurs. Flashes when
sending/receiving data.

POWER

ON LINE

STATUS LABEL RIBBON

LABEL

Flashes when paper error occurs.

RIBBON

Flashes when ribbon error occurs.

Operator Buttons

ENTERFUNCTION

CANCEL

FEED

Feeds the equivalent of a sheet of paper when
pressed once. Positions paper if misaligned.

LINE

Starts and stops printing and transmission of
data.

Maintenance Panel

FUNCTION

Allows movement through the various menus
and modes.

Permits the movement of the cursor for input.

ENTER

Allows the selection of an option.

CANCEL

Cancels a print job. Allows return to the previous
screen when moving through the menus.

Power Switch

Breaks the circuit providing power to the printer.

GL408-412e Operator Manual

Figure 1-2, Operator Panel

1-4 PN: 9001163A

TECHNICAL DATA

• Physical Characteristics

• Environmental

•Power

• Processing

• Command

• Interface Modules

•Print

• Sensing

•Media

•Ribbon

• Regulatory Approvals

• Character Font Capabilities

GL408-412e Operator Manual

• Barcode Capabilities

2-1 PN: 9001163A

Unit 2: Technical Data

PHYSICAL CHARACTERISTICS

Width 10.75 Inches (271 mm)

Height 12.00 Inches (305 mm)

Depth 18.00 Inches (455 mm)

Weight 33 Pounds (15 Kg)

ENVIRONMENTAL

Operating Temperature 41 to 104°F (5° to 40°C)

Storage Temperature -4 to 140°F (-20° to 60°C)

Storage Humidity 15 to 85% RH Non-Condensing

Operating Humidity 15 to 85% RH Non-Condensing

POWER

Input Voltage 100-120/200-240 Volts AC +/- 10%, 50/60 Hertz +/-5%

Consumption Voltage

Maximum: 222 Volts AC, 219 Watts (when print ratio is 50%)

Standby: 22.3 Volts AC, 20.6 Watts

PROCESSING

CPU 32 Bit RISC

Flash ROM 8 Megabytes

Receive Buffer 2.95 Megabytes maximum, 0.95 Megabytes near full

COMMAND

Standard

Non-Standard N/A

SATO Barcode Printer Language (SBPL)

Intelligent Command

INTERFACE MODULES

Enhanced Parallel Port IEEE1284 (EPC compatible)

Serial Port 9-Pin RS232C

Universal Serial Bus (USB) USB Adapter (480 Mbps)

Local Area Network (LAN) 10BASE-T/100BASE-TX Automatic Switching

Ethernet (Wireless LAN) 802.11g Wireless Wi-Fi

PRINT

Method Direct Thermal / Thermal Transfer

Maximum Speed (selectable) 2, 3, 4, 5, 6, 7, 8, 9, 10 Inches Per Second (50.8 - 254 mm)

Print Module (dot size) .0049 Inches (.125 mm)

Resolution

Maximum Print Width 4.09 Inches (104 mm)

Maximum Print Length 98.98 Inches (2514 mm)

GL408e: 203 Dots Per Inch (8 dpmm)

GL412e: 305 Dots Per Inch (12 dpmm)

GL408-412e Operator Manual

2-2 PN: 9001163A

Unit 2: Technical Data

SENSING

Gap Position & Sensitivity Adjustable

Reflective Eye-Mark Position & Sensitivity Adjustable

Ribbon Near End Fixed (enabled/disabled)

Media Out Fixed (always enabled)

Ribbon Out Fixed (always enabled)

Cover Open Fixed (always enabled)

MEDIA

Width

Length (Continous)

Length (Tear-Off)

Type

Thickness 0.002 to 0.010 Inches ( 0.06 - 0.268 mm)

Roll Diameter Maximum: 10.43 Inches (265mm)

Core Diameter 1.5 to 4.0 Inches (38.1 - 101.6mm)

Wind Direction Face In, Face Out (linerless only)

Fan-Fold Height Maximum: 7.87 Inches (200mm)

Media Width with Backing Paper: 0.98 to 5.16 Inches (25 - 131mm)

Media Length with Backing Paper: 0.35 to 15.75 Inches (9 - 400mm)

Media Length with Backing Paper: 0.79 to 15.75 Inches (20 - 400mm)

Media Width: 0.87 to 5.04 Inches (22 - 128mm)

Media Length: 0.24 to 15.63 Inches (6 - 397mm)

Media Length: 0.67 to 15.63 Inches (17 - 397mm)

Roll or Fan-Fold

Eye-Mark or Gap

Direct Thermal or Thermal Transfer

RIBBON

Width Maximum: 5.04 Inches (128mm)

Length 1476 Feet (450M)

Wound Face In, Face Out

Core Diameter 1.00 Inch (25.6 mm)

Roll Diameter Maximum: 3.35 Inches (85 mm)

REGULATORY

Radiation Noise

Static Electricity IEC61000-4-2, Level 3

AC Line Noise Above: 1000Vp-p

Packing Drop Standard ISTA-2A

Environmental (RoHS)

Polybrominated Diphenyl Ether (PBDE): below 0.1%

GL408-412e Operator Manual

FCC Part 15, Subpart B, Class B

EN55022 Class B

Chromium: below 0.1%

Lead: below 0.1%

Mercury: below 0.1%

Cadmium: below 0.01%

Polybrominated Bipheny (PBB): below 0.1%

2-3 PN: 9001163A

Unit 2: Technical Data

CHARACTER FONT CAPABILITIES

MATRIX FONTS

XU 5 dots W x 9 dots H (Helvetica)

XS 17 dots W x 17 dots H (Univers Condensed Bold)

XM 24 dots W x 24 dots H (Univers Condensed Bold)

OA Font (OCR-A)

OB Font (OCR-B)

AUTO SMOOTHING FONTS

XB 48 dots W x 48 dots H (Univers Condensed Bold)

XL 48 dots W x 48 dots H (Sans Serif)

VECTOR FONT

GL408e: 15 dots W x 22 dots H
GL412e: 22 dots W x 33 dots H

GL408e: 20 dots W x 24 dots H
GL412e: 30 dots W x 36 dots H

Proportional or Fixed Spacing

Font Size 50 x 50 dots to 999 x 999 dots

Helvetica, 10 Font Variations

AGFA RASTER FONTS

A Font CG Times, 8 to 72 pt.

B Font CG Triumvirate, 8 to 72 pt.

DOWNLOADABLE FONTS

N/A

CHARACTER CONTROL

Expansion up to 12 x in either the X or Y coordinates.

Character Pitch Control

Line Space Control

Journal Print Facility

0, 90, 180, and 270 Degree Rotation

GL408-412e Operator Manual

2-4 PN: 9001163A

Unit 2: Technical Data

BARCODE CAPABILTIES

UPC A/E
JAN 8/13

EAN 8/13

Code 39
Code 93

Code 128

Interleaved 2 of 5

Linear Bar Codes

Two Dimemsional

Ratios 1:2, 1:3, 2:5, User definable bar widths

Bar Height 4 to 999 dots, User progammable

Rotation 0, 90, 180, and 270 Degrees

Sequential Numbering Sequential numbering of both numerics and bar codes

Expansion Ratio of Character Height: 1 to 12 times, Width: 1 to 12 times

Graphics Full dot addressable graphics, SATO Hex/Binary, BMP or PCX formats

Form Overlay Form overlay for high-speed editing of complex formats

Industrial 2 of 5

Matrix 2 of 5

Bookland

NW-7

MSI

RSS-14

POSTNET

UCC/EAN 128

Customer Barcode

QR Code

Data Matrix

Maxi Code

PDF417

Micor PDF417

Synthetic Symbol

GL408-412e Operator Manual

2-5 PN: 9001163A

INSTALLATION

• Unpacking & Parts Identification

• Printer Installation

• Operational Mode Selection

• Interface Selection

• Accessories Installation

GL408-412e Operator Manual

3-1 PN: 9001163A

Unit 3: Installation

UNPACKING & PARTS IDENTIFICATION

Unpack the printer as directed in the following procedure.

1 Place the shipping container (box) upright on a soid, flat surface.

2 Open the box, remove any loose items and the first layer of packing material.

3 Carefully lift the printer and accessories from the box and place them on a solid flat surface.

4 Remove the plastic covers from the packed items and visually inspect for physical damage.

5 Ensure all components are present as dictated on the Packing List.

6 Report damaged property.

Accessor y Box

Printer

Cushion

Shipping Container

Figure 3-1, Unpacking & Parts Identification

GL408-412e Operator Manual

3-2 PN: 9001163A

Unit 3: Installation

PRINTER INSTALLATION

This chapter provides guidance on how to station, connect, and load the printer once unpacked. Following printer
setup, procede to the next chapter for information on interface selection.

SITE LOCATION

• Stationed on a solid flat surface.

• Stationed away from hazardous materials.

• Stationed within operational distance of the host based on interface specifications.

CABLE CONNECTION

The diagram below (Figure 3-2) displays the printer’s connectors and ports for power supply and host interfacing.
For interfacing, choose the desired method and connect it’s respective cable as indicated.

All interface boards are integrated except the LAN/WLAN board. This will have to be installed as shown.

When the interface cable is connected, or the board is installed, the interface option will display in the configuration
menus of the operator panel. Refer to the Configuration unit of this manual to configure the printer for host
computer interfacing.

NOTE: Multiple interface options may display in the printer’s LCD menus, the

desired option must be chosen.

Interface Cable

Interface Board

Host Computer

Printer

LAN/WLAN Port

Parallel Connector

USB Connector

Serial Connector

GL408-412e Operator Manual

Power ReceptaclePower Cord

Figure 3-2, Cable Connection Diagram

3-3 PN: 9001163A

Unit 3: Installation

MEDIA SELECTION

The size and type of the labels or tags to be printed should have been taken into consideration before printer
purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not
cover the print head will allow the platen roller to tread on it and wear it out. The media edge will also wear a groove
in the platen roller affecting print quality.

MEDIA & RIBBON LOADING

There are two general media types that may be loaded and used; rolled and fan-folded. Each of those types may
again be defined by whether their print application is direct thermal or thermal transfer. Those factors determine
how the media is loaded and if ribbon stock is loaded at all.

Thermal transfer media requires the use of ribbon stock for print application. In such a scenario, it is the ribbon
stock (carbon paper) that contains the ink that will be transfered to the media.

Direct thermal media has a coating on the surface that is made visible through the application of heat from the print
head.

Rolled media of standard diameter is loaded within the printer and suspended by the media holder. Larger, non­standard rolled media would be suspended outside the printer at its rear and fed inward. Fan-folded media would
also be fed inward from the rear over the rear housing cover, but is stacked as opposed to suspended.

Refer to Figures 3-3a and 3-3b for proper media routing relative to the type to be used. If that to be used is direct
thermal, ignore the ribbon stock in the figures and do not load.

Ribbon can be wound in or wound out.

Label Sensor

GL408-412e Operator Manual

Rolled Media

Media Guide

Media Holder

Media Damper

Lower Print Assy

Figure 3-3a, Rolled Media Loading

3-4 PN: 9001163A

Unit 3: Installation

Fan-Fold Media

Media Guide

Media Sensor

Ribbon Core

Media Holder

Rear Housing Cover

Media Damper

Lower Print Assy

Figure 3-3b, Fan-fold Media Loading

Ribbon Rewind Spindle

GL408-412e Operator Manual

Ribbon Stock

Ribbon Supply Spindle

Upper Print Assy

Figure 3-3c, Ribbon Loading

3-5 PN: 9001163A

Unit 3: Installation

OPERATIONAL MODE SELECTION

There are two modes of printer operation; Dispense and Continuous. The difference between the two is the way
that the label and paper backing is ejected. Before printer configuration, one must determine which mode will be
used. This chapter identifies the funtional defferences between the two.

ATTENTION: Refer to the Printer Configuration unit of this manual to program the
printer’s internal memory to suit individual needs using the integrated menu options.
Refer to the Programming Reference document to remotely program the printer’s
features and functions through a host system.

CONTINUOUS MODE

With this mode of operation, the media remains in position for printing at all times. To do so, means that the
previous printed label is only available for removal when one to four additional labels have been printed (quantity is
depended on label size). This mode of operation is specifically suited for printing bulk quantities to be applied later.

TEAR-OFF MODE

With this method of operation, after printing, the printer feeds the first (outermost) label so that it is fully extended
out of the printer’s front for removal. Printing of the next label will not begin until the prior printed label has been
removed. This mode of operation is specifically suited for immediate application at the time of print.

Upon removal of the prior printed label, the printer retracts the media so that the next label in line may be printed,
then prints. This cycle, repeats for each consecutive label.

CUTTER MODE

With the cutter assembly installed and enabled, this mode of operation will cut individual printed labels or in
multiples. The media will be advanced to the cutter blade, the label cut will occur, and the unprinted media will
retract for positioning of the next print.

DISPENSE MODE

When the dispenser assembly is installed and enabled, this mode of operation will peel the paper backing from the
printed label as it is advanced to the printer’s front. Once the printed label has been removed from the printer for
application, the unprinted media will retract and position itself so the next label may be printed.

This operational mode is specifically applicable to print operations where the label is to be immediately adhered.

LINERLESS MODE

When the linerless option is installed and enabled, this mode of operation allows for the feeding and printing of
linerless media. In this mode, the printer’s functionality is the same as with the continuous or tear-off modes ­depending on configuration settings.

GL408-412e Operator Manual

3-6 PN: 9001163A

Unit 3: Installation

CONTINUOUS MODE

Base Print Position

TEAR-OFF MODE

Base Print & Tear-

Off Position

REFLECTIVE SENSORTRANSMISSION SENSOR

REFLECTIVE SENSORTRANSMISSION SENSOR

TRANSMISSION SENSOR

CUTTER MODE

Base Print Position

Base Print Position

Base Print & Cut

Position

DISPENSE MODE

Base Print Position

Base Dispense Position

Base Print &

Dispense Position

LINERLESS MODE

REFLECTIVE SENSORTRANSMISSION SENSOR

REFLECTIVE SENSOR

REFLECTIVE SENSOR

LABEL PRINT DIRECTION

GL408-412e Operator Manual

Base Print Position

Base Cut Position

Figure 3-4, Label Reference Position

3-7 PN: 9001163A

Unit 3: Installation

INTERFACE SELECTION

This unit presents the printer interface types and their specifications. These specifications include detailed
information to assist in the selection of the most appropriate method for the printer to interface with the host. The
five acceptable interface methods are:

• RS232C High-Speed Serial

• IEEE1284 Parallel

• Universal Serial Bus (USB)

• Local Area network (LAN) Ethernet

• 802.11g Wireless

Following the selection of the desired interface, proceed to the next unit for instructions on how to configure the
printer for that interface type.

WARNING: NEVER CONNECT OR DISCONNECT INTERFACE CABLES (OR USE
A SWITCH BOX) WITH POWER APPLIED TO EITHER THE HOST OR THE
PRINTER. THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN THE
PRINTER/HOST AND IS NOT COVERED BY WARRANTY.

RS232C HIGH-SPEED SERIAL INTERFACE

INTERFACE SPECIFICATIONS

Asynchronous ASCII Half-duplex communication

Bi-Directional Communication

Data Transmission Rate 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200 bps

Transmission Form Start, b1, b2, b3, b4, b5, b6, b7, b8, Stop (b8 will be omitted if using 7 bit oriented)

Data Length 7 or 8 bit (selectable)

Stop Bit 1 or 2 bit (selectable)

Parity Bit ODD, EVEN, NONE (selectable)

Codes Used ASC II Character Codes: 7 bits, Graphics: 8 bits

Control Codes STX (02H), ETX (03H), ACK (06H), NAK (15H)

Connector (Printer Side) DB-9 Male (equivalent), 9-pin Serial Interface (PCI)

Cable Connector DB-9 Female (equivalent), 9-pin Serial Interface (PCI)

Cable Length 5 meters or less.

Signal Levels High = +5V to +12V, Low = -5V to -12V

Protocol Ready/Busy, X-On/X-Off, Protocol for Driver, Status2, Status3, Status4, Status5

GL408-412e Operator Manual

Figure 3-5, Serial Connector Pin Assignments

3-8 PN: 9001163A

Unit 3: Installation

READY/BUSY INTERFACE SIGNALS

SIGNAL SIGNAL DEFINITION

FGN (Frame Ground)

TxD (Transmit Data) - Data from the printer to the host computer. Sends X-On/X-Off characters or status

data (bi-directional protocols).

RxD (Receive Data) - Data to the printer from the host computer.

RTS (Request To Send) - Used with Ready/Busy flow control to indicate an error condition. RTS is high

and remains high unless the print head is open (in this case, RTS would return to the high state after
the print head is closed and the printer is placed back online) or an error condition occurrs during
printing (e.g., ribbon out, label out).

CTS (Clear To Send) - When this line is high, the printer assumes that data is ready to be transmitted. The

printer will not receive data when when the line is low. If not being used, it is be tied high.

DSR (Data Set Ready) - When this line is high, the printer will not receive data. This line must be high

before data is transmitted. If not being used, it is to be tied high.

SGN (Signal Ground)

DTR (Data Terminal Ready) - This signal applies to Ready/Busy flow control. The printer is ready to

receive data when this pin is high. It goes low when the printer is offline, either manually or due to an
error condition, and while printing in the single-job buffer mode. It will also go low when the data in the
buffer reaches the buffer near-full level.

READY/BUSY CABLE REQUIREMENTS

DB9 HOST DIRECTION DB9 PRINTER

-- FGN (Frame Ground) Bi-Directional -- FGN (Frame Ground)

3 TxD (Transmit Data) To Printer 2 RxD (Receive Data)

2 RxD (Receive Data) To Host 3 TxD (Transmit Data)

6 DSR (Data Set Ready) To Printer 4 DTR (Data Terminal Ready)

5 SGN (Signal Ground) Bi-Directional 5 SGN (Signal Ground)

4 DTR (Data Terminal Ready) To Host 6 DSR (Data Set Ready)

8 CTS (Clear To Send) To Printer 7 RTS (Request To Send)

7 RTS (Request To Send) To Host 8 CTS (Clear To Send)

GL408-412e Operator Manual

3-9 PN: 9001163A

Unit 3: Installation

IEEE1284 PARALLEL INTERFACE

The parallel interface is a plug-in module that can be installed by the user and conforms to IEEE1284
specifications. It automatically detects the IEEE1284 signals and operates in the high speed mode. If the
IEEE1284 signals are not detected, it will operate in the slower standard Centronics mode. For this reason, an
interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the
speed capabilities. This interface also operates bi-directionally and can report the status of the printer back to the
host.

SPECIFICATIONS

Printer Connector AMP 57-40360 DDK (or equivalent)

Cable Connector AMP 57-30360 DDK (or equivalent)

Cable 1.5 meter or less

Signal Level High = +2.4V to +5.0V, Low = 0V to -0.4V

Data Stream <ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z

Figure 3-6, Parallel Connector Pin Assignments

PIN ASSIGNMENTS

PIN SIGNAL DIRECTION PIN SIGNAL DIRECTION

1 Strobe To Printer 19 Strobe Return Reference

2 Data 1 To Printer 20 Data 1 Return Reference

3 Data 2 To Printer 21 Data 2 Return Reference

4 Data 3 To Printer 22 Data 3 Return Reference

5 Data 4 To Printer 23 Data 4 Return Reference

6 Data 5 To Printer 24 Data 5 Return Reference

7 Data 6 To Printer 25 Data 6 Return Reference

8 Data 7 To Printer 26 Data 7 Return Reference

9 Data 8 To Printer 27 Data 8 Return Reference

10 ACK To Host 28 ACK Return Reference

11 Busy To Host 29 Busy Return Reference

12 Ptr Error To Host 30 PE Return Reference

13 Select To Host 31 INIT From Host

14 AutoFD1 To H o st 32 Fault To Host

15 Not Used 33 Not Used

16 Logic Gnd 34 Not Used

17 FG Frame Gnd 35 Not Used

18 +5V (z=24k ohm) To Host 36 SelectIn1 From Host

1 Signals required for ieee 1284 mode.

GL408-412e Operator Manual

3-10 PN: 9001163A

Unit 3: Installation

UNIVERSAL SERIAL BUS (USB)

The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires
a driver (shipped with each printer that has the interface installed) that must be loaded onto the PC and configured
to support USB peripherals using Windows 2000 or above. Details for loading the USB driver are contained in the
USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices
may be connected to a USB port using powered hubs.

ATTENTION: This Interface Type Is Not Compatible With Windows 98 Or Windows
Me.

SPECIFICATIONS

Printer Connector USB Type B Plug

Cable 10 feet (3 m) maximum

Host Windows 2000 or above with USB Port

Power Supply BUS Power through cable

Power Consumption +5 V at 80 ma

LOCAL AREA NETWORK (LAN) ETHERNET

A Local Area Network (LAN) interface is an optional Plug-In Interface Module that can be installed by the user. It
requires a driver shipped with each printer that has the interface installed. The driver that must be loaded onto the
host computer and configured to run one of the supported network protocols using a 10Base-T or 100Base-TX
LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with
each printer with a LAN Optional interface installed.

SOFTWARE SPECIFICATIONS

Corresponding Protocol TCP/IP

Network Layer ARP, RARP, IP, ICMP

Session Layer TCP, UDP

Application Layer LPD, FTP, TELNET, BOOTP, DHCP

NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by
dedicated socket protocol.

NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,
and BOOTP/DHCP for address setup.

LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In
addition, a banner page can be printed by a proper setup.

When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.

FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the
mode difference is dependent on the client. A banner page may be printed with a proper setup.

TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root
pasword is set as null (linefeed only).

GL408-412e Operator Manual

3-11 PN: 9001163A

Unit 3: Installation

SPECIFICATIONS

Connector RJ-45 Receptacle

Cable 10/100BaseT Category 5

Cable Length 100 meters or less

Power Supply Powered from printer

Protocol Status3 return

Protocol for Driver (cyclic response mode)
Protocol for Driver (ENQ response mode)
Status5 return

IP Address 0.0.0.0 to 255.255.255.255

Subnet Mask 0.0.0.0 to 255.255.255.255

Gateway Address 0.0.0.0 to 255.255.255.255

802.11G WIRELESS

The wireless print server provides easy printer interface with 802.11g Wi-Fi compliant networks free of wired
connections. Each printer is shipped with an integrated driver and interface installed. The driver must be loaded
onto the host computer and configured to run one of the supported protocols.

SPECIFICATIONS

Variable Data Rates 54, 11, 5.5, 2 and 1 Mbps

Frequency Band 2.4 GHz ISM Band

Wired Equivalent Privacy 128 bit, 64 bit (compatible with 40bit), none (WPA)

Sensitivity (typ, AAWGN, 8E-2 PER): -91dBm at 1Mbps, -88dBm at 2 Mdps, -87dBm at 5.5Mbps, -

84dBm at 11Mbps.

Range 100m indoors, 300m outdoors (enviromentally dependent)

Protocols TCP/IP, IPX/SPX, Direct Mode IPX/IP, DLC/LLC, NetBEUI, NetBIOS/IP

Protocol Status3 return

Protocol for Driver (cyclic response mode)
Protocol for Driver (ENQ response mode)
Status5 return

IP Address 0.0.0.0 to 255.255.255.255

Subnet Mask 0.0.0.0 to 255.255.255.255

Gateway Address 0.0.0.0 to 255.255.255.255

Communication Mode 802.11 Ad hoc, Ad hoc, Infrastructure

SSID Optional alphanumeric character string (up to 32 characters)

Channels 01 to 11

LED INDICATOR STATUS

Network Port Off ---

Link LED (green)

Status LED (orange)

Wireless LED (green) Front Panel

GL408-412e Operator Manual

Front Panel

Network Port Off ---

Front Panel Blinking Receiving packet

Blinking Waiting for link

On Linked

Blinking Ad-hoc mode

On Infrastructure mode

3-12 PN: 9001163A

Unit 3: Installation

WIRELESS LAN SIGNAL STRENGTH

Off 0 to 50% (weak)

Network Port Link LED

Blinking 50 to 75% (medium)

On 75 to 100% (strong)

SOFTWARE SPECIFICATIONS

Corresponding Protocol TCP/IP

Network Layer ARP, RARP, IP, ICMP

Session Layer TCP, UDP

Application Layer LPD, FTP, TELNET, BOOTP, DHCP

NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by
dedicated socket protocol.

NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,
and BOOTP/DHCP for address setup.

LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In
addition, a banner page can be printed by a proper setup.

When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.

FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the
mode difference is dependent on the client. A banner page may be printed with a proper setup.

TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root
pasword is set as null (linefeed only).

GL408-412e Operator Manual

Figure 3-7, Socket Connection Diagram

3-13 PN: 9001163A

Unit 3: Installation

ALL INTERFACES

Receive Buffer

The data stream is received from the host to the printer one job at a time. This allows the software program to
maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance.
A multiple job buffer allows the printer to continuously receive print jobs while compiling and printing other jobs at
the same time. It acts much like a Print buffer to maximize the performance of the host and the printer.

The printer receives and prints one job at a time. If a print job exceeds the buffer size, transmission will be rejected
by the printer. Error conditions that occur during the Print Data transmission will cause the printer to return a NAK.

ACK/NAK Protocol

Bi-Directional ACK/NAK protocol is used for error control. In a normal transmission sequence when the
transmission is received, the printer will return an ACK (06H) signifying that it was received without a transmission
error. After the transmission command structure has been analyzed, a status byte is returned to the host. This
status byte informs the host of the validity of the command structure.
If the command structure is error free, the printer proceeds with the print operation. When the print operation is
completed, a Printer Status message is returned to the host. If an error was detected during the initial transmission
sequence, a NAK (15H) will be returned signalling to the host that the received transmission contained errors and
must be resent. If the returned Status byte indicates a command structure error, the error must then be corrected
before the print data is resent to the printer.
A valid transmission to the printer must be bounded by an STX/ETX pair, with the STX (02H) signifying the start of
the Print Data and ending with an ETX (03H) signifying the end.

Status5 Return

This communication protocol is designed for the purpose of monitoring and controlling print data status in the host
and featuring various functions.

INTERFACE SIGNALS

SIGNAL SIGNAL DEFINITION

FGN (Frame Ground)

SxD (Send Data) - Data from the printer to the host.

RxD (Receive Data) - Data from the host to the printer.

SGN (Signal Ground)

Note: Depending on the host used, the CS and RS (maintaining at high) may need to be looped on the host side. Refer to host computer
documentation for details.

CABLE REQUIREMENTS

DB9 HOST DIRECTION DB9 PRINTER

2 Send Data To Printer 2 Receive Data

3 Receive Data To Host 3 Send Data

5 Frame Ground Bi-Directional 5 Frame Ground

RECEIVE BUFFER CONTROL

Causes For Receive Buffer Near Full Occurs when the remaing free space of the buffer drops to 0.95MB of 2.95MB

capacity or when the remaining free space is available for storing 50 of 500 items in
the history buffer.

Release Of Receive Buffer Near Full Can be released when the remaining free space rises to 1.95MB or when the

remaining free space is available for storing 200 items in the history buffer.

GL408-412e Operator Manual

3-14 PN: 9001163A

NORMAL PROCESS

(Figure 3-8a)

CANCEL PROCESS

Unit 3: Installation

STATUS5 TIMING CHARTS

(Figure 3-8b)

ERROR PROCESS

(Figure 3-8c)

GL408-412e Operator Manual

3-15 PN: 9001163A

PRINT PROCESS

(Figure 3-8d)

COMMAND PROCESS

Unit 3: Installation

STATUS5 TIMING CHARTS

(Figure 3-8e)

BCC ERROR PROCESS

(Figure 3-8f)

GL408-412e Operator Manual

3-16 PN: 9001163A