All rights reserved. No part of this document may be reproduced or issued to third parties in any form
whatsoever without the express permission of SATO America, Inc. The materials in this document is
provided for general information and is subject to change without notice. SATO America, Inc. assumes no
responsibilities for any errors that may appear.
Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class B computing
device. Operation of this equipment in a residential area may cause unacceptable interference to radio
and TV reception requiring the operator to take whatever steps are necessary to correct the interference.
TABLE OF CONTENTS
INTRODUCTION
About This Manual1-2
General Description1-3
Primary Components1-3
Connection Ports1-3
Control Features1-5
Keypad Buttons1-5
TECHNICAL DATA
Physical Characteristics2-2
Power2-2
Processing2-2
Enviromental2-2
Print2-2
Media2-3
Sensing2-3
Interface Modules2-3
Character Font Capabilities2-3
Charcater Control2-3
Symbologies2-4
Other Features2-4
Accessories2-4
Regulatory Approvals2-4
INSTALLATION
Unpacking & Parts Identification3-2
Printer Installation3-3
Site Location3-3
Media Selection3-3
Media Loading3-3
Interface Selection3-5
RS232 Serial Interface Specifications3-5
RS232 Interface Signals3-5
RS232 Cable Requirements3-5
Accessories Installation3-6
Battery Power Module3-6
PCMCIA Memory Card3-7
Scanner Connection3-7
PN 9001103B
OPERATION
Printer Configuration
Entering Alphanumerics & Symbols4-2
Initial Setup Mode4-3
User Mode4-4
Data Maintenance Mode4-5
Copy Print Parameters Mode4-6
Send/Receive Preset Data Mode4-7
Copy Preset Data Mode4-8
Copy Font Mode4-9
Copy Table Data Mode4-10
Copy All Parameters Mode4-11
Country Code Mode4-12
Memory Card Clear Mode4-13
Select Currency Mode4-14
Fixed Formats4-15
PLU Barcodes4-15
Non PLU Bracodes4-15
Price Reductions4-17
Simple Data and Price4-18
VAT Calculation4-18
Shelf Edge Label4-18
Unit Pricing4-19
Euro Pricing4-19
Customizing Label Formats4-20
Configuration Breakdown4-20
Programming Process4-21
Beginning A Customized Label4-22
Normal Field Configuration4-23
Table Field Configuration4-25
Sequential Number Field Configuration4-27
Price Field Configuration4-29
Calendar Field Configuration4-31
Barcode Field Configuration4-33
Copy Configuration4-35
Print Quantity Configuration4-36
Discount Rate Configuration4-37
Tax Rate Configuration4-38
Operational Modes4-39
Online Mode4-39
Table Data Mode4-40
Preset Data Mode4-41
Preset Data Storage4-42
Suspending A Print Job4-43
Reprinting A Label4-44
Data Entry Edit4-45
LCD Error Signals5-2
Troubleshooting Table5-3
RS232 Serial Interface Troubleshooting5-4
Hex Dump Printing5-5
ASCII Dump Mode5-6
Check Online Connection5-7
Check Scanner Operation5-8
Test Module Usage5-9
Test Module Dial5-10
MAINTENANCE
Cleaning Procedures6-2
Replacement Procedures6-3
Print Head6-3
Power Switch6-4
Memory Backup Battery6-4
Adjustment Procedures6-5
Print Head Alignment6-5
Print Head Balance6-5
Belt Tension6-6
Eye-Mark Sensor6-7
Dispenser Sensor6-8
Pitch6-9
Dispenser Stop Position6-10
LCD Brightness6-10
Service Modes6-11
Service Mode6-11
Hex Dump Mode6-12
ASCII Dump Mode6-13
Print Head & Life Counter Clear6-14
Test Print Mode6-15
SRAM Clear Mode6-16
PN 9001103B
PN 9001103B
INTRODUCTION
•About This Manual
•General Description
•Primary Components
•Control Features
SATO HT200e Operator ManualPN 9001103BPage 1-1
Unit 1: Introduction
ABOUT THIS MANUAL
This manual is laid out consistent with the product discussed and provides all of the information
required for general printer installation, configuration, troubleshooting, and maintenance. For
specialized programming, refer to the Programming Manual provided with the product.
Step-by-step maintenance instructions are provided with typical problems and solutions. Become
familiar with each section before installing and maintaining the printer.
This manual also incorporates the use of special information boxes. Examples of these boxes
and the type of information provided in each, are below.
WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN PRESONAL INJURY.
CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN EQUIPMENT DAMAGE.
NOTE: Provides helpful hints to assist in performing the tasks at hand.
LCD DISPLAY: Provides the specific display that should be visible on
the LCD at that point.
A comprehensive Table Of Contents provided at the front of this manual facilitates rapid
movement within. The contents identify the different Units, Chapters, and Sections. Each
references the page number of their commencement.
The pages of this manual have embedded headers and footers to assist the user in identifying
his or her exact position within the manual. The header provides the section number followed by
its name. The footer identifies the product on the left, the manual’s part number in the center, and
the page number to the right side of the page.
Page enumeration is two-part with each separated by a hyphen. The first character set
references the Unit and the second identifies the page number. Page numbers begin with the
numeral (1) one at the commencement of a new unit and ascends sequentially.
SATO HT200e Operator ManualPN 9001103BPage 1-2
Unit 1: Introduction
GENERAL DESCRIPTION
The HT200e is a small, compact printer designed specifically for point-of-usage labeling
applications. It can be used as a stand alone printer with predefined formats or connected to a
PC using an RS232C communications for variable labeling applications.
Figure 1-1a, Primary Components
Figure 1-1b, Primary Features & Components
SATO HT200e Operator ManualPN 9001103BPage 1-3
Unit 1: Introduction
Figure 1-1b, Primary Components
CONNECTION PORTS
TYPEFUNCTION
Power
Serial Port
Scanner Port
Tes t Te rm in al
SATO HT200e Operator ManualPN 9001103BPage 1-4
Electrical cord provided with the product. Permits source electrical supply
to the printer for operation.
Permits an RS232C cable to be connected for host computer interface. Is
used for remote configuration and operation.
Allows a barcode scanner to be connected and used in conjunction with
the printer.
Permits a SATO Test Module and/or multimeter to be connected to
troubleshoot electrical circuitry and to measure electrical values when
adjusting potentiometers.
Unit 1: Introduction
CONTROL FEATURES
KEYPAD BUTTONS
KEY NAME FULL NAMEFUNCTION
0 TO 9Numeric Keys
Cursor KeysFor scrolling through screen options and moving the cursor.
FNC1Function1
FNC2Function2
SETSetSwitches between input of numeric and alphabetical characters.
FEEDPaper FeedFeeds media forward one label at a time.
FMTFormatAllows selection of label format.
RCLRecall
DATEDate
S/SStart/StopAllows user to start and stop printing.
PGUPPage UpReturns user to the previous screen.
SHIFTShift
DELDeleteDeletes data entered one character at a time.
ACAll ClearClears all input data on the screen.
ENTREnterConfirms current action and proceeds to the next step.
For entry of numerals, alphabets, and symbols. Keys [1] and [.] are used
for input of symbols.
Sets usage of British Pound (GMP) and unit volume. During input of print
format number, displays menu for managing table data management. In
the print density menu, allows user to change black and red density.
Sets discount rate, exchange rate, and consumption tax. In the print
format input menu, displays name for label and format.
Calls up the preset menu for management of presets. During input of
alphabetical code data, calls up the code-entry menu for inserting special
symbols. During input of a table item number, allows user to preview the
item’s contents to check for accuracy.
Displays calendar information. Allows adjustment of the calendar when
pressed during Power On.
Switches between upper and lower case input. Selects the other functions
of a dual-function key.
SATO HT200e Operator ManualPN 9001103BPage 1-5
Unit 1: Introduction
SATO HT200e Operator ManualPN 9001103BPage 1-6
TECHNICAL DATA
•Physical Characteristics
•Power
•Processing
•Enviromental
•Print
•Media
•Sensing
•Interface Modules
•Processing
•Character Font Capabilities
•Character Control
•Symbologies
•Other Features
•Accessories
•Regulatory Approvals
SATO HT200e Operator ManualPN 9001103BPage 2-1
Unit 2: Technical Data
TECHNICAL DATA
All technical data deemed pertinent has been tabulated below for quick reference. Find the
relative section header and then locate the specific type of technical data in the left column.
Operating Temperature41° to 104°Fahrenheit (5° to 40°C)
Storage Temperature-4° to 104°Fahrenheit (-5° to 45°C)
Storage HumidityMaximum 90% RH, Non-Condensing
Operating Humidity15 to 80% RH, Non-Condensing
PRINT
TypeDirect Thermal Only
Speed
Resolution203 Dots Per Inch (8 d/mm)
Print Module (Dot Size)0.0049 Inches (0.125 mm)
Maximum Print Width1.89 Inches (48 mm)
Maximum Print Length3.78 Inches (96 mm)
2.4 Inches Per Second (60 mm/s) Battery Operated
Up to 3 Inches Per Second (80 mm/s) AC Adapter
SATO HT200e Operator ManualPN 9001103BPage 2-2
Unit 2: Technical Data
MEDIA
TypeDie-Cut & Fan-Fold Labels, Tags (Face Up Stack), Continuous
Minimum Width1.1 Inches (28 mm)
Minimum Length0.63 Inches (16 mm)
Maximum Width2.0 Inches (51 mm)
Maximum Length4.0 Inches (103 mm)
Maximum Caliper0.007 Inches (0.18 mm)
Maximum Roll Diameter2.95 Inches (75 mm) Wound Face-In
Minimum Core Diameter1.0 Inches (25.4 mm)
SENSING
ReflectiveEye-Mark
Continuous FormSensor not used.
INTERFACE MODULES
RS232C, 4800 to 19.2K BPS
Serial Port
Scanner InputRS232C or TTL
Hardware Ready/Busy Flow Control
Sftware X-On/X-Off Flow Control
CHARACTER FONT CAPABILITIES
MATRIX FONTS
X120 dots W x 50 dots H
X28 dots W x 20 dots H
X313 dots W x 21 dots H
OCR-B20 dots W x 24 dots H
Price16 dots W x 24 dots H (Numeric Only)
Outline 128 dots W x 48 dots H (Numeric Only)
Outline 248 dots W x 68 dots H (Numeric Only)
Outline 326 dots W x 56 dots H (Numeric Only)
CHARACTER CONTROL
ExpansionUp to 4X in either the X or Y coordinates
Rotation0, 90, 180, or 270 Degrees
Pitch0 to 90 dots
SATO HT200e Operator ManualPN 9001103BPage 2-3
Unit 2: Technical Data
SYMBOLOGIES
LinearUPC-A/E, EAN-8/13, Code 39, I 2/5, Codabar, Code 128B/C
OTHER FEATURES
Sequential NumberingSequential numbering of both numerics and bar codes.
Custom CharactersUp to 24 Currency Marks
GraphicsBW Graphic files in BMP format
Real-Time ClockDay, Month, Year
Formats
6 User defined (30 fields/format std, 200 fields/format w/2M)
29 Fixed Formats
ACCESSORIES
Battery PackNiMH Battery Pack and Charger
Wand ScannerFor scanning input fields
CCD ScannerFor scanning input fields
REGULATORY APPROVALS
SafetyUL, CE, TUV
RFI/EMIFCC Class B
SATO HT200e Operator ManualPN 9001103BPage 2-4
INSTALLATION
•Unpacking
•Parts Identification
•Printer Installation
•Interface Selection
•Accessories Installation
SATO HT200e Operator ManualPN 9001103BPage 3-1
Unit 3: Installation
UNPACKING & PARTS IDENTIFICATION
Unpack the printer as directed in the following procedure.
1Place the shipping container (box) upright on a solid, flat surface.
2Open the box, remove any loose items and the first layer of packing material.
3Carefully lift the printer and accessories from the box and place them on a solid flat surface.
4Remove the plastic covers from the packed items and visually inspect for physical damage.
5Ensure the following components are present:
6Report damaged property.
PACKED COMPONENTS
Printer (Figure 3-1a)
Power Cord (Figure 3-1b)
Media Spool (Figure 3-1c)
Operator Manual
Programming Manual
(Figure 3-1d)
Software Disk (Figure 3-1e)
SATO HT200e Operator ManualPN 9001103BPage 3-2
Unit 3: Installation
PRINTER INSTALLATION
SITE LOCATION
•Stationed on a solid flat surface
•Stationed away from hazardous conditions
•Stationed within operational distance of the host based on interface specificaitons
POWER SUPPLY
Figure 3-2aFigure 3-2bFigure 3-2c
MEDIA SELECTION
The size and type of the labels or tags to be printed should have been taken into consideration
before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print
head. Using media that does not cover the print head, will allow the platen roller to tread on it and
wear it out. The media edge will also wear a groove in the platen roller effecting print quality.
MEDIA LOADING
1 Unlatch top housing cover (Figure 3-2a).
2Lift top housing cover into a vertical position (Figure 3-2b).
3Apply media to the printer’s media spool (Figure 3-2c).
4Place the media spool onto the printer’s holder (Figure 3-2d).
5Unwind approximately one (1) foot of media from the roll (Figure 3-2e).
6Adjust the media guides loosely against each side of the media (Figure 3-2f).
7Close the printer and begin operation (Figure 3-2g).
With Dispenser Function
8Remove approximately 6 inches of labels from backing (Figure 3-2h).
9Open dispenser cover (Figure 3-2i).
10 Feed media through slot beneath cover (Figure 3-2j).
11Close top housing cover (Figure 3-2k).
12Close dispenser cover and begin operation (Figure 3-2l).
SATO HT200e Operator ManualPN 9001103BPage 3-3
Unit 3: Installation
Figure 3-3aFigure 3-3bFigure 3-3c
Figure 3-3dFigure 3-3eFigure 3-3f
Figure 3-3gFigure 3-3hFigure 3-3i
Figure 3-3jFigure 3-3kFigure 3-3l
SATO HT200e Operator ManualPN 9001103BPage 3-4
Unit 3: Installation
INTERFACE SELECTION
The HT200e has two integrated interface connectors accessible on the printer’s left front side.
One is a RS232C serial used for interfacing with a host computer and the other is for use with an
optional scanner to input variable data by reading barcode symbols from a menu sheet.
RS232C SERIAL INTERFACE SPECIFICATIONS
Asynchronous ASCIIHalf-duplex communication
Ready/Busy Hardware Flow Control
Pin 9, DTR Control
Pin 4, RTS Error Condition
X-On/X-Off Software Flow Control
Bi-Directional Communication
Data Transmission Rate4800, 9600, 19200 bps
Data Length8 bit (selectable)
Stop Bit1 or 2 bits (selectable)
Parity BitODD, EVEN, NONE (selectable)
Character Format1 Start Bit (fixed), 7 or 8 bits (selectable)
ConnectorDB9S (female)
CableDB-9P (male), 50 feet maximum length.
Signal LevelsHigh = +5V to +12V, Low = -5V to -12V
RS232 INTERFACE SIGNALS
PINDIRECTIONSIGNAL DEFINITION
1ReferenceFG (Frame Ground)
2To HostTD (Trnasmit Data) - Data from the printer to the host computer. X-On/X-Off.
3To PrinterRD (Receive Data) - Data to the printer from the host computer.
4To HostRTS (Request To Send) - Always high.
6To PrinterDSR (Data Set Ready) Always high.
7ReferenceSG (Signal Ground)
9To HostDTR (Data Terminal Ready) - This signal applies to Ready/Busy flow control.
The printer is ready to receive data when this pin is high. It goes low when the
printer is Busy or off line due to an error condition.
There are several optional accessories that are available to make the HT200e printer more
useful in certain applications.
•Battery Power Module
•PCMCIA Memory Card
•Scanner
BATTERY POWER MODULE
The optional Battery Power Module attaches to bottom of the printer the same as the included
AC Power Module. To charge the battery pack, simply power off the printer and withdraw it from
the underside.
1 Remove AC Power Module (Figure 3-4a).
2Insert Battery Power Module in its place (Figure 3-4b).
3Power on printer to operate. Power off to remove battery pack for charging (Figure 3-4c).
To Charge Battery Pack
4Connect charger to power receptacle (Figure 3-4d).
5Insert battery pack into the charger base (Figure 3-4e).
6Charge until LED indicates charging is complete (Figure 3-4f).
Figure 3-4aFigure 3-4bFigure 3-4c
Figure 3-4dFigure 3-4eFigure 3-4f
SATO HT200e Operator ManualPN 9001103BPage 3-6
Unit 3: Installation
PCMCIA MEMORY CARD
This purchase option provides memory expansion up to 2MB. Perform the procedure below to for
memory card installation.
1 Lift memory card cover (Figure 3-5a).
2Insert memory card into slot (Figure 3-5b).
3Press button to eject memory card as necessary (Figure 3-5c).
Figure 3-5aFigure 3-5bFigure 3-5c
SCANNER CONNECTION
The scanner option can be used to input variable data by reading barcode symbols from a menu
sheet.
1 Open the interface cover (Figure 3-6a).
2Connect the scanner to the scanner connector (Figure 3-6b).
Figure 3-6aFigure 3-6b
SATO HT200e Operator ManualPN 9001103BPage 3-7
Unit 3: Installation
SATO HT200e Operator ManualPN 9001103BPage 3-8
OPERATION
•Printer Configuration
•Configuration Modes
•Fixed Formats
•Customizing Label Formats
•Operational Modes
•Operational Adjustments
SATO HT200e Operator ManualPN 9001103BPage 4-1
Unit 4: Operation
PRINTER CONFIGURATION
The printer may be configured for specific jobs via the operator panel located on the top surface
of the printer. The operator panel is comprised of a keypad and a LCD panel.
Once the printer has been configured, the settings are retained in the battery backup memory.
For additional information regarding the operator panel, refer to Unit 1: Introduction.
ENTERING ALPHANUMERICS & SYMBOLS
Each numeric key of the keypad can also input
alphabets when the SET or SHFT key has been
pressed.
For example, pressing the SET key and then
pressing 2 once yields an A. Pressing 2 again
yields a B.
Refer to the table below.
FNC1
PG UPFMT
87
9
FNC2
SET
FEED
SHFTRCL
DELDATE
Figure 5-1, Operator Panel
54
21
.ACS/SENTR
0
6
3
KEYDEFAULTWITH SET KEY PRESSEDWITH SHFT KEY PRESSED
..( ) < > , - : ; ‘( ) < > , - : ; ‘
00Y Z space ½ ¼y z space ½ ¼
11£ * + ! & % $ = / °£ * + ! & % $ = / °
22ABC Ä Å Æ Çabc ä å æ ç
33DEF Ë Édef ë é
44GHIghi
55JKLjkl
66MNO Ñ Ö Ømno ñ ö ø
77PQRpqr
88STU ß Üstu ü
99VWXvwx
SATO HT200e Operator ManualPN 9001103BPage 4-2
Unit 4: Operation
INITIAL SETUP MODE
Is the first menu in the printer configuration process. Typically, these values will not change
following initial printer setup.
POWER ON
FORMAT NO.
[ . . ]
HT200e
00
Use arrow keys to
cursor. Press
ENTR to advance.
CHECK LABEL
YES NO
STR/RCL PRESET
INT/RAM OPT CARD
PRINT
NORMAL DEMAND
PRICE POSITION
UPPER LOWER
Power = Off
REAL-TIME PRINT
ON OFF
PRE-EDITED PRINT
ON OFF
GUARD BAR
NORMAL LONG
CALENDAR PRINT
NO PRINT PRINT
CALENDAR EXP
DDMMYY MMDDYY
PRICE FONT SIZE
NORMAL BIG
PRINT PRESET NO.
PRINT NO PRINT
PRICE FORMAT
UK EUROPE
Figure 4-2, Initial Setup Mode
SATO HT200e Operator ManualPN 9001103BPage 4-3
Unit 4: Operation
USER MODE
This menu, like the Initial Setup Mode, allows certain values to be set based on the user/
operator’s needs that typically will not change.
3 + POWER
DATA BIT SETTING
7 BITS 8 BITS
PRINT DARKNESS
L 1 2 3 4 5 D
PRINT SPEED
600 MM/SEC
800 MM/SEC
AUTO POWER OFF
ON OFF
STARTUP DISPLAY
MANUAL ONLINE
I/F SETTING
4800 BPS 9600 BPS
800 BPS
Use arrow keys to
cursor. Press
ENTR to advance.
Power = Off
HEAD CHECK
NORMAL BARCODE
PARITY SETTING
ODD EVEN NONE
PROTOCOL
READY/BUSY
XON/OFF
FIXED FORMAT
NO [ . . ]
99: CLEAR
CALENDER SETTING
DDMMYY XX:XX
HEAD CHECK
ON OFF
CODE PAGE SET
858 852
EURO CALC
CM=E E=CM
REPRINT FUNC
YES NO
CALENDAR DISP
NO YES
BEEP SETTING
ON OFF
PROTO CODE
STANDARD
NON-STANDARD
NON-STANDARD
DEFAULT USER SET
Figure 4-3, User Mode
NON-STANDARD
STX: 02 HEX
NON-STANDARD
ETX: 03 HEX
NON-STANDARD
ESC: 1B HEX
NON-STANDARD
EOT: 04 HEX
NON-STANDARD
SOH: 01 HEX
SATO HT200e Operator ManualPN 9001103BPage 4-4
Unit 4: Operation
DATA MAINTENANCE MODE
Is the primary menu for the maintenance of print data. This chart provides the route to more
specific menus for the transfer and storage of data.
6 + POWER
PARAMETER COPY
PRINTER CARD
Refer to
Enter Country
Code Mode
CARD CLEAR
Press
ENTR
Refer to
Memory Card
Clear
Mode
Refer to
Copy All
Parameters
Mode
Press
Press Press
Press
ENTR
EAN COUNTRY CODE
50
Press
To go back.
To go back.
PressPress
Press
ENTR
Refer to
Copy Print
Parameters
Mode
Press
ENTR
Refer to
Send/Receive
Preset Data
Mode
Press
ENTR
Refer to
Copy Preset
Data
Mode
DATA STORE / RCALL
PRINTER HOST
To go back.
PRESET STR / RCALL
To go back.
PRESET COPY
PRINTER CARD
To go back.
FONT STORE / RCALL
PRINTER HOST
Press Press
Press Press
Press Press
Press Press
Press Press
Refer to
Select
Currency
Mode
Press
ENTR
Press
To go back.
Press
Refer to
Copy Font
Mode
Refer to
Copy Table
Data Mode
Press
ENTR
Press
ENTR
To go back.
TABLE STR / RCALL
PRINTER HOST
To go back.
CURRENCY SELECT
Figure 4-4a, Data Maintenance Mode
SATO HT200e Operator ManualPN 9001103BPage 4-5
Unit 4: Operation
COPY PRINT PARAMETERS MODE
This menu provides the flow sequence of copying print parameters from the host and sending
them to the printer or copying from the printer and sending them to the host.
This menu is accessed through the Data Maintenance Mode.
Refer to
Data
Maintenance
Mode
DATA SEND / REC
HT HOST HOST HT
HT HOST SEND OK?
Press
to scroll options.
Yes / No
Press ENTRPress ENTR
RECEIVING
ITEM: 0000
Y / N
Returns to
Maintenance
Mode
Data
Determine direction and
press to scroll.
Press ENTR.
RECEIVING
ITEM: 0000
HOST HT REC OK?
Y / N
Press
to scroll options.
Yes / No
Press ENTRPress ENTR
Returns to
Data
Maintenance
Mode
Figure 4-4b, Copy Print Parameters Mode
SATO HT200e Operator ManualPN 9001103BPage 4-6
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