Pivot from your cable provider and Sprint is committed to
bringing you the best wireless technology available. With your
Pivot service, you are ready to start enjoying the advantages
of your cable provider’s video, voice, email and Internet
services over Sprint’s all digital wireless Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from making your first call to using the most
advanced features of your phone.
Please see the Getting Started with Pivot guide that was
packaged with your phone for detailed information about the
advanced features of your Pivot service, including:
䢇 Setting up and using your linked voicemail.
䢇 Using mobile email.
䢇 Using advanced calling features.
䢇 Unlocking and activating your phone.
䢇 Contacting your cable provider for assistance.
Welcome and thank you for choosing Pivot.
i
Introduction
This Phone User Guide introduces you to Pivot service and all
the features of your new phone. It’s divided into three
sections:
⽧ Section 1: Using Your Phone
⽧ Section 2: Pivot Service Features
⽧ Section 3: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Index will also help you quickly locate specific information.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
WARNING
Please refer to the Important Safety Information section
on page 188 to learn about information that will help
you safely use your phone. Failure to read and follow
the Important Safety Information in this phone guide
may result in serious bodily injury, death, or property
damage.
ii
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 16.
1: Change Lock2: Limit Use3: Special #s
4: Lock Services
9: OTHERS
1: Airplane Mode
2: Roaming
1:Set Mode2: Call Guard3: Data Roam Guard
3: Text Entry
1: Auto-Capital2: My Words3: Input Language
4: Default Input5: Auto-Space6: Recent Access
7: T9 Settings8: Add Word9: Help
4: Any Key Answer
5: Auto Answer
1: Hands-free2: Speakerphone
vii
6: Open/Close Flip
1: Open2: Close
7: Abbrev. Dial
8: Headset Mode
1: Turbo Button2: Ringer Sound
9: TTY
10: Side Key Guard
11: Set Time/Date
12: Language
1: English2: Español
0: PHONE INFO
1: Phone#/User ID
2: Icon Glossary
3: Version
4: Advanced
viii
Section 1
Using Your Phone
Section 1A
Phone Basics
In This Section
⽧ Your Phon e
⽧ Viewing the Display Screen
⽧ Features of Your Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Navigating Through Phone Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Phone Basics
Section 1A: Phone Basics2
Your Phone
Your Phone
1. Earpiece
2. Signal Strength
Indicator
3. Main LCD (display)
4. Side Volume
Key
5. Navigation Key
6. Softkey (left)
7. Camera Key
8. MENU/OK
9. TALK Key
10. SPEAKER Key
11. Charger Jack
12. Microphone
21. Camera
Lens
20. Battery Strength
Indicator
19. Side Camera Key
18. Softkey (right)
17. BACK Key
16. END/POWER Key
15. Keypad
14. Monaural
Headset Jack
13. Internal Antenna
Phone Basics
22. Sub LCD
23. LED
Indicator
24. Battery
25. Speaker
Section 1A: Phone Basics3
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Signal Strength Indicator represents the signal strength
by displaying bars. The more bars displayed, the better
the signal strength.
3. Main LCD (display) displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
4. Side Volume Key allows you to adjust the ringer volume
in standby mode (with the phone open) or adjust the
voice volume during a call. The volume key can also be
used to scroll up or down to navigate through the
different menu options. Press and hold to make a voice
dial or redial with the flip closed.
5. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
䡲 Press Up to access the Send Quick Text menu.
䡲 Press Down to access My Content.
䡲 Press Right to access Voice Memo.
䡲 Press Left to access the Web.
6. Softkey (left) lets you select softkey actions or menu
items corresponding to the bottom left line on the
Main LCD.
7. Camera Key lets you access the Pictures menu and
take pictures.
8. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.
Phone Basics
Section 1A: Phone Basics4
9. TALK Key allows you to place or receive calls, answer
Call Waiting, use Three-Way Calling, or activate Voice
Dial.
10. SPEAKER Key lets you place or receive calls in
speakerphone mode.
11. Charger Jack connects the phone to the Travel Charger
(included), or a USB cable (not included).
12. Microphone allows other callers to hear you clearly
when you are speaking to them.
13. Internal Antenna facilitates reception and
transmission. To maximize call performance, do not
obstruct the internal antenna area. (See page 18.)
14. Monaural Headset Jack allows you to plug in an
optional monaural headset for convenient, hands-free
conversations. Use the headset adapter (included) to
connect your headset with your phone. CAUTION!
Inserting an accessory into the incorrect jack may
damage the phone.
15. Keypad lets you enter numbers, letters, and
characters, and navigate within menus. Press and hold
keys 2–9 for speed dialing.
16. END/POWER Key lets you turn the phone on or off, end
a call, or return to standby mode. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
17. BACK Key deletes characters from the display in text
entry mode. When in a menu, pressing the Back key
returns you to the previous menu. This key also allows
you to return to the previous screen in a data session.
18. Softkey (right) lets you select softkey actions or menu
items corresponding to the bottom right line on the
Main LCD.
Phone Basics
Section 1A: Phone Basics5
19. Side Camera Key lets you activate the camera mode by
pressing and holding. Press to take pictures. You can
also press and hold to end a call with the flip closed
while you are using the speakerphone mode.
20. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery icon,
the phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely
discharged or empty.
21. Camera Lens, as part of the built-in camera, lets you
take pictures.
22. Sub LCD lets you monitor the phone’s status and see
who’s calling without opening the phone.
23. LED Indicator shows your phone’s connection status at
a glance.
24. Battery powers your phone (Lithium-Ion [Li-Ion]
battery included). See page 15 for details on charging
and recharging.
25. Speaker lets you hear the different ringers and sounds.
You can mute the ringer when receiving incoming calls
by pressing , , or any of the side keys. The
speaker also lets you hear the caller’s voice in
speakerphone mode.
Phone Basics
Section 1A: Phone Basics6
Viewing the Display Screen
Your phone’s display screen provides a wealth of
information about your phone’s status and options. This list
identifies some of the symbols you’ll see on your phone’s
display screen:
To view a list your phone’s icons and descriptions, from the
Tip:
main menu, select Settings > Phone Info > Icon Glossary.
indicates your current signal strength. The more
lines you have, the stronger your signal.
indicates your phone cannot find a signal.
indicates the call is on hold.
indicates a call is in progress.
indicates data services access is active.
indicates data services access is dormant.
indicates data services access is disabled.
indicates you are “roaming” off the Sprint National
Network.
indicates you have missed voice calls.
indicates you have scheduled events or call
alarms.
indicates you have alarm clock and/or countdown
notifications.
indicates you have picture messages, Voicemail
messages, and text messages.
Phone Basics
Section 1A: Phone Basics7
indicates you have urgent messages.
indicates you have two or more different types of
missed calls, scheduled events, call alarms, or
alarm clock notifications.
indicates the Bluetooth feature is enabled (blue
icon).
indicates the handset is connected to a Bluetooth
device (green icon).
indicates the handset is discoverable by another
Bluetooth device.
indicates the handset is communicating with a
Bluetooth device.
indicates your access to a secure site.
indicates the battery charge level. The more black
you see, the more power you have left. (The icon is
animated while the battery is charging.)
indicates your battery is charging in “Power Off”
state.
indicates the vibrate feature is set.
indicates volume level 8 or 1 and vibrate feature
are set.
indicates 1-beep feature is set.
indicates the voice call ringer setting is off.
indicates all the sound settings are off.
indicates the Location feature of your phone is
enabled.
Phone Basics
Section 1A: Phone Basics8
indicates the Location feature of your phone is
disabled.
indicates you have a new caller’s message.
indicates the Screen Call Auto setting is on.
indicates your phone is in TTY mode.
indicates the headset mode is set and a headset is
connected.
indicates the alarm clock and/or countdown
setting is on.
indicates the speakerphone mode is set to on.
indicates the Bluetooth device is set to on.
indicates the wired car kit device is set to on.
indicates the wired headset device is set to on.
Phone Basics
Section 1A: Phone Basics9
Features of Your Phone
Phone Basics
Congratulations on the purchase of your wireless phone.
The KATANA
TM
by Sanyo is lightweight, easy-to-use, and
reliable, and it offers many significant features and service
options. The following list previews some of those features
and provides page numbers where you can find out more:
䢇 Dual-band/tri-mode capability allows you to make and
receive calls while on the Sprint National Network and to
roam on other analog and 1900 and 800 MHz digital
networks where Sprint has implemented roaming
agreements.
䢇 Pivot data services provide access to the wireless
Internet in digital mode (page 163).
䢇 Picture Mail (page 136) and SMS Text Messaging (page
156) provide quick and convenient messaging
capabilities.
䢇 Sprint Voice Command lets you dial phone numbers by
speaking someone’s name or the digits of that person’s
phone number (page 182).
䢇 Games, ringers, screen savers, and other applications
can be downloaded to make your phone as unique as you
are (page 173). Additional charges may apply.
䢇 The Contacts directory can store up to 500 entries with
up to seven phone numbers per entry (page 93).
䢇 The built-in Calendar offers several personal
information management features to help you manage
your busy lifestyle (page 105).
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services (page 54).
䢇 Speed dial lets you dial phone numbers with one
keypress (page 32).
Section 1A: Phone Basics10
䢇 Your phone’s Sub LCD display allows you to monitor the
phone’s status and to see who’s calling without opening
the phone.
䢇 T9 Text Input lets you quickly type messages with one
keypress per letter (page 36).
䢇 The built-in camera allows you to take full-color digital
pictures, view your pictures using the phone’s display,
and instantly send them to family and friends using
Picture Mail service (page 124).
䢇 The built-in Bluetooth technology allows you to connect
wirelessly to a number of Bluetooth devices to share
information more easily than ever before (page 143).
Phone Basics
Section 1A: Phone Basics11
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳 Press .
Once your phone is on, it may display “Looking for
service...,” which indicates that your phone is searching for
a signal. When your phone finds a signal, it automatically
enters standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for service by pressing any key (when your phone is
turned on).
The Power Save feature helps to conserve your battery
Tip:
power when you are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
䊳 Press and hold for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your phone is off (unless
the battery is charging).
Phone Basics
Section 1A: Phone Basics12
Using Your Phone’s Battery and Charger
Phone Basics
WARNING
Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to
use a Sprint-approved or manufacturer-approved
battery and charger may increase the risk that your
phone will overheat, catch fire, or explode, resulting in
serious bodily injury, death, or property damage.
Sprint-approved or manufacturer-approved batteries and
accessories can be found at Sprint Stores or through your
phone’s manufacturer, or contact your cable provider for
more information.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to 3.6 hours of continuous digital
talk time.
When there are approximately five minutes of talk time left,
the phone sounds an audible alert and then powers down.
Long backlight settings, searching for service, vibrate mode,
Note:
browser use, and other variables may affect battery life.
Be sure to watch your phone’s battery level indicator and
charge the battery before it runs out of power.
Section 1A: Phone Basics13
Installing the Battery
To install the Li-Ion battery:
1. Insert the battery into the opening on the back of the
phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until the battery
snaps into place.
2. Install the protective cover by lining up the tabs at a
45-degree angle, and gently press down until the cover
snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages. Remove the protective
cover by pressing the release latch and pulling up on
the back of the cover.
2. Use your thumbnail to lift and then remove the battery
as indicated in the diagram.
Phone Basics
WARNING
Do not handle a damaged or leaking Li-Ion battery as
you can be burned.
Section 1A: Phone Basics14
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should be charged
as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon ( ) appears
and the phone displays a warning message.
Always use a Sprint-approved or manufacturer-approved
desktop charger, travel charger, or vehicle power adapter to
charge your battery.
Phone Basics
WARNING
Using the wrong battery charger could cause damage
to your phone and void the warranty.
Using the Charger
To use the travel charger provided with your phone:
1. Plug the travel charger into a wall outlet.
2. Plug the other end of the travel charger into the
charger jack on the side of your phone (with the
battery installed).
It takes approximately 4 hours to fully recharge a completely
rundown battery. With the approved Li-Ion battery, you can
recharge the battery before it becomes completely run down.
Rotate the charger jack
cover as illustrated to
charge the battery.
Section 1A: Phone Basics15
Navigating Through Phone Menus
The navigation key on your phone allows you to scroll through
menus quickly and easily. The scroll bar at the right of the
menu keeps track of your position in the menu at all times.
To navigate through a menu, simply press the navigation key
up or down. You can change your phone’s main menu style.
(See page 66 for List View or Grid View.) If you are in a firstlevel menu of the Grid View, such as Settings, you may also
navigate to an adjacent first-level menu by pressing the
navigation key right or left.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page iii.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. In the List View, select any numbered option by
simply pressing the corresponding number on the phone’s
keypad. You may also select any item by highlighting it and
pressing .
For example, if you want to view your last incoming call:
1. Press to access the main menu.
2. Select Call History by pressing when using the
List View (page 66) or by highlighting it and pressing
when using the Grid View (default setting [page
66]). (It may already be highlighted.)
3. Select Incoming by pressing or by highlighting it
and pressing . (If you have received any calls, they
are displayed on the screen.)
ABC
ABC
Phone Basics
For the purposes of this guide, the above steps condense
Note:
into “Press> Call History > Incoming.”
Section 1A: Phone Basics16
Backing Up Within a Menu
䊳 To go to the previous menu, press.
䊳 To ret urn to standby mode, press .
Displaying Your Phone Number
Just in case you forget your phone number, your phone can
remind you.
To display your phone number:
䊳 Press > Contacts > My Phone #.
From the My Phone# screen, you can send a business card
Tip:
(owner information) using Bluetooth. Press Send via (right
softkey) and follow the instructions. See “Using Bluetooth”
on page 143 for information on Bluetooth.
You can also display your phone number from the Phone
Note:
Info menu. Press> Settings > Phone Info > Phone#/
User ID
. (Your phone number and other information about
your phone and account will be displayed.)
To select menu options (such as Settings, above), highlight
the option and press. (If the menu options are
numbered, you may also select an option simply by pressing
the corresponding number key.)
Phone Basics
Section 1A: Phone Basics17
Making and Answering Calls
Holding Your Phone
To maximize performance, do not obstruct the bottom
portion of your phone where the internal antenna is located
while using the phone.
Correct
Internal Antenna
Making Calls
Placing a call from your wireless phone is as easy as making
a call from any landline phone. Just enter the number, and
press .
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you
make a mistake while dialing, press to erase one
digit at a time. Press and hold to erase the entire
number.)
3. Press or . (To make a call when you are
roaming and Call Guard is enabled, see “Using Call
Guard” on page 84.)
Incorrect
Phone Basics
Section 1A: Phone Basics18
4. Press or close the phone when you are finished.
When making calls off the Sprint National Network, always
Tip:
dial using 11 digits (1 + area code + phone number).
You can also place calls from your phone by using Sprint
Voice Command (page 185), speed dialing numbers from
your Contacts (page 32), using your Call History listings
(page 90), and using Voice-Activated Dialing (page 118).
To place a call with the flip closed:
1. Make sure your phone is on and the Side Key Guard
feature is disabled. (See “Setting the Side Key Guard”
on page 66.)
2. Press and hold on the left side of the phone.
3. Follow the system prompts. (The call will be made in
speakerphone mode unless you have a headset
attached to the phone.)
䡲 Redial to redial the last number you called.
䡲 Voice Dial to use the Voice Dial function. (See
“Using Voice-Activated Dialing” on page 118.)
Dialing Options
Dialing options are displayed when you press Options (right
softkey) after entering numbers in the phone’s standby
mode. To select an option, highlight it and press .
䢇 Abbrev. Dial to dial the phone number in your Contacts
list that ends with the digits you entered. (See “Using
Abbreviated Dialing” on page 33.)
䢇 Call to dial the phone number.
䢇 Call:Speaker On to dial the phone number in
speakerphone mode.
䢇 Send Message to send an SMS Text message (page 156),
or a Picture Mail message (page 136).
Phone Basics
Section 1A: Phone Basics19
䢇 Save Phone# to save the phone number in your Contacts
list. (See “Saving a Phone Number” on page 29.)
䢇 Find to display Contacts list entries that end with the
digits you entered. (See “Finding a Phone Number” on
page 30.)
䢇 Hard Pause to insert a hard pause. (See “Dialing and
Saving Phone Numbers With Pauses” on page 30.)
䢇 2-Sec. Pause to insert a two-second pause. (See “Dialing
and Saving Phone Numbers With Pauses” on page 30.)
䢇 Hyphen to insert a hyphen. (Hyphens are generally for
visual appeal only; they are not necessary when entering
numbers.)
To speed dial a phone number, press and hold the
Tip:
appropriate speed dial key (locations 2-9). See “Assigning
Speed Dial Numbers” on page 100.
Answering Calls
To answer an incoming call with the phone open:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press or to answer an incoming call.
(Depending on your phone’s settings, you may also
answer incoming calls by opening the phone or by
pressing any number key. See “Setting the Open/Close
Flip Option” on page 65 and “Setting Any Key Answer”
on page 65 for more information.)
Phone Basics
Section 1A: Phone Basics20
To answer an incoming call with the phone closed:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to Voicemail.)
2. When your phone rings or vibrates, press and hold the
Side Volume key () on the left side of the phone.
(The call will be answered in speakerphone mode.)
– or –
Open the phone to use the earpiece.
If the setting for Open Flip is set to “No Action,” opening the
Note:
phone will not answer the call. (See “Setting the Open/
Close Flip Option” on page 65
.)
Your phone notifies you of incoming calls in the following
ways:
䢇 The phone rings and/or vibrates.
䢇 The LED indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. The caller’s phone
number may also be displayed, if available.
When receiving a call, the following options are also
displayed by pressing Options (right softkey). To select an
option, highlight it and press .
䢇 Call Guard to answer the call when you are in roaming
mode. (See “Using Call Guard” on page 84.)
䢇 Answer or Answer:Speaker to answer the call.
䢇 Select Audio to switch the call to your desired device (if
available).
䢇 Answer on Hold to put the call on hold. (See “Setting
Answer on Hold” on the next page.)
Phone Basics
Section 1A: Phone Basics21
䢇 Screen Call to answer the call by using a prerecorded
announcement. (See “Setting Up Screen Call” on page
121.)
䢇 Quiet Ringer to mute the ringer (if available).
Your phone offers additional ways to answer calls. (See page
Tip:
64 for Auto-Answer and page 65 for Any Key Answer.)
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Sprint National Network. Please see “Controlling Your
Roaming Experience” on page 80 for more information
about roaming.
To answer a call when you are roaming and Call Guard is
enabled:
1. Press or . (A message is displayed,
notifying you that roaming charges apply.)
2. Press to proceed while the pop-up message is
displayed.
When your phone is off, incoming calls go directly to
Note:
voicemail.
Setting Answer on Hold
This feature allows you to hold an incoming call when you
cannot answer immediately.
To set Answer on Hold:
䊳 When you receive an incoming call, press Options (right
softkey) > Answer on Hold. (The caller hears a message
to wait for you to answer. will be displayed on the
screen while the call is on hold.)
Phone Basics
Section 1A: Phone Basics22
To resum e th e ca ll:
䊳 Press Answer (left softkey) or .
– or –
Press Options (right softkey) > Answer or
Answer:Speaker. (The option will appear as Select
Audio when connected to an optional hands-free
device.)
Answer on Hold is not available in analog areas.
Note:
Ending a Call
To disconnect a call when you are finished:
䊳 Press or close the phone.
If the setting for Close Flip is not set to “End Call,” closing
Note:
the phone will not end the call. (See “Setting the Open/
Close Flip Option” on page 65.)
Time/Date is displayed when you press while the phone
Tip:
is in use.
Using the Speakerphone
The speakerphone feature lets you hear audio through the
speaker and talk without holding the phone. When the
speakerphone is activated, use the Side Volume key ()
to adjust the volume.
To turn the speakerphone on during a call:
䊳 Press .
– or –
Press Options (right softkey) > Speaker On.
Phone Basics
Section 1A: Phone Basics23
To turn the speakerphone off during a call:
䊳 Press .
– or –
Press Options (right softkey) > Speaker Off.
If you are using headset, you can switch between different
Tip:
audio modes by pressings repeatedly.
You can adjust the speakerphone volume using the Side
Volume key or the navigation key.
Phone Basics
WARNING
Do not place the speaker near your ear when in use as
it may damage your hearing.
Changing the Ringer Volume
To change the ringer volume, press the Side Volume key
when the phone is open and in standby mode.
To change the ringer volume from the main menu, see
Note:
“Adjusting the Phone’s Volume Settings” on page 45.
Adjusting Volume During a Conversation
When you need to adjust the receiver volume during a
conversation, use the Side Volume key, or press the
navigation key up or down while a call is in progress.
Muting a Call
There are times when it’s necessary to mute a call so that
your caller does not hear you or certain background noises.
To m ute a ca ll:
䊳 Press Options (right softkey) > Mute. (When the phone
is muted, “Muted” appears on the display.)
Section 1A: Phone Basics24
To u nmu te a cal l:
䊳 Press Options (right softkey) > Unmute.
During a call, the Side Volume key () functions as the
Tip:
Mute button. Press and hold it to mute the phone’s
microphone for privacy. Press and hold it again to Unmute
the phone.
Missed Call Notification
When an incoming call is not answered, the Missed Call log
is displayed on your screen.
To call the Missed Call entry:
䊳 Press Call (left softkey).
If you have two or more notifications, the Missed Alerts list
Tip:
will appear.
To display a Missed Call entry from standby mode:
1. Press > Missed Alerts.
2. Highlight the entry you wish to view and press .
Calling Emergency Numbers
You can place calls to 911 (dial and press
), even if your phone is locked or your account is
rest ricte d.
WXYZ
Phone Basics
When you place an emergency call, your phone
Note:
automatically enters Emergency mode.
Section 1A: Phone Basics25
During the call press Options (right softkey) to display your
options. To select an option, highlight it and press .
䢇 Speaker On to activate speakerphone mode. (If you are in
speakerphone mode, the option will appear as Speaker Off to deactivate speakerphone mode.)
䢇 Unlock Phone to unlock your phone (appears only if the
phone is locked).
䢇 Close Menu to close the pop-up menu (appears only if the
phone is unlocked).
Press My Phone (left softkey) to display your phone number
Tip:
during an emergency call.
To e xit Eme rgency m ode :
1. Press to end a 911 call.
2. Press Options (right softkey) to display the options
menu.
3. Select Exit Emergency.
When you are in Emergency mode, you can exit only from
Note:
the options menu.
To select Emergency mode options:
1. Press to end a 911 call.
2. Press Options (right softkey) and select an option from
the following.
䡲 Call 911 to call 911.
䡲 Call 911: Speaker to call 911 in speakerphone
mode.
䡲 Exit Emergency to exit Emergency mode.
Phone Basics
Section 1A: Phone Basics26
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911 emergency
location services where available.
When you place an emergency 911 call, the GPS feature of
your phone begins to seek information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it may
take up to 30 seconds or more to determine and report your
approximate location.
Phone Basics
IMPORTANT
Always report your location to the 911 operator when
placing an emergency call.
emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to
receive GPS location information from your phone.
Some designated
In-Call Options
Pressing Options (right softkey) during a call displays a list
of features you may use during the course of a call. To select
an option, highlight it and press . The following options
are available through the Options menu:
䢇 Flash to answer an incoming Call Waiting call or to
connect a third party during Three-Way Calling.
䢇 Mute or Unmute to mute or reactivate your phone’s
microphone.
䢇 Tran sfer Audio to switch the call to your desired device (if
applicable).
䢇 Speaker On or Speaker Off to activate or deactivate
speakerphone mode.
WARNING!
Do not place the speaker near your ear when in use
as it may damage your hearing.
Section 1A: Phone Basics27
䢇 Three -Way Call to call a third party.
䢇 Missed Alerts to display missed notifications.
䢇 Call History to access the Call History menu. (See
“Managing Call History” on page 87.)
䢇 Contacts to access the Contacts menu. (See “Using
Contacts” on page 93.)
䢇 Messaging to access the Messaging menu. (See
“Messaging” on page 170.)
䢇 Tools to access the Tools menu. (See “Using the Phone’s
Calendar and Tools” on page 104.)
䢇 Settings to access the Settings menu. (See “Controlling
Your Phone’s Settings” on page 41.)
The Flash menu appears only for Call Waiting and Three-
Note:
Way Calling. The Three-Way Call menu does not appear in
Roaming areas.
Transfer Audio
The transfer audio function lets you switch the call from
your phone to a hands-free device without disconnecting
the call.
To transfer audio during a call:
䊳 Press repeatedly to switch between different
audio modes.
– or –
Press Options (right softkey) > Transfer Audio, and then
select the desired audio device.
Phone Basics
Section 1A: Phone Basics28
End-of-Call Options
To display the following options, press Options (right softkey)
within 10 seconds after disconnecting a call. To select an
option, highlight it and press .
䢇 Call Again to dial the phone number.
䢇 Call:Speaker On to dial the phone number in
speakerphone mode.
䢇 Save Phone# to save the phone number in your Contacts
list.
䡲 Go to Phone Book appears when the number is
already in your Contacts list. (See “Saving a Phone
Number” below.)
The End-of-Call options are not displayed for calls identified
Note:
as No ID or Restricted.
Saving a Phone Number
Your phone can store up to 700 phone numbers in up to 500
Contacts entries. (An entry may contain up to seven
numbers.) Each entry’s name can contain 32 characters.
Your phone automatically sorts the Contacts entries
alphabetically.
(For more information, see “Using Contacts” on page 93.)
To save a number from standby mode:
1. Enter a phone number.
2. Press Options (right softkey) > Save Phone#.
3. Select a label and press .
4. Enter a name and press . Once you have stored an
entry in the Contacts list, you are prompted to select
the following entry modes:
䡲 New Name to enter a new name.
Phone Basics
Section 1A: Phone Basics29
䡲 From Ph. Book to select a name from the Contacts
entry list.
5. Press Save (left softkey).
6. Press Done (left softkey) to return to standby mode.
Finding a Phone Number
You can search Contacts entries for phone numbers that
contain a specific string of numbers.
To find a phone number:
1. Enter the last four or more digits of the number in
standby mode. (The more numbers you enter, the
more specific the search becomes.)
2. Press Options (right softkey) > Find. (The Contacts
entry that ends with the digits you entered appears.)
3. To display the Contacts entry that contains the phone
number you entered, highlight the entry and press .
To dial the number, press or .
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use
with automated systems, such as voicemail or credit card
billing numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press .
䢇 2-Sec. Pause automatically sends the next set of
numbers after two seconds.
Phone Basics
You can have multiple pauses in a phone number and
Note:
combine two-second and hard pauses.
Section 1A: Phone Basics30
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) > Hard pause or 2-Sec.
Pause. (Hard pauses are displayed as an “P” and
two-second pauses as a “T.”)
3. Enter additional numbers.
4. Press or to dial the number.
– or –
To save the number in your Contacts, press Options
(right softkey) > Save Phone#.
When dialing a number with a hard pause, press to
Note:
send the next set of numbers.
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
made from the United States). (This feature is subject to
network availability.)
To make a call using Plus Code Dialing:
1. Press and hold until a “+” appears on your
phone display.
2. Dial the country code and phone number you’re calling
and press or . (The access code for
international dialing will automatically be dialed,
followed by the country code and phone number.)
Phone Basics
Section 1A: Phone Basics31
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Press > Contacts > Find/Add Entry.
Phone Basics
Shortcut
From standby mode, press Contacts (right softkey)
to list entries.
2. Highlight the entry you want to call and press or
to dial the entry’s default phone number.
– or –
To dial another number from the entry, highlight the
name and press , highlight the number you wish to
call, and press or .
You can also place a call by pressing Options (right softkey) >
Tip:
Call or Call:Speaker On.
The icons next to each entry represent the Contacts labels
Note:
(for example, Mobile, Home, Work, etc.). A triangle next to
an icon means there is another label for the entry. Press the
navigation key right or left from the Contacts list to select
the desired label.
Using Speed Dialing
With this feature, you can dial your favorite entries using one
keypress for locations 2–9. (See “Assigning Speed Dial
Numbers” on page 100.)
To use speed dial for voice calls:
䊳 From standby mode, press and hold the appropriate
key for approximately two seconds.
– or –
䊳 From standby mode, press the appropriate key and
press or .
Section 1A: Phone Basics32
The display confirms that the number has been dialed when
it shows “Connecting...”.
Speed dialing is not available when you are roaming; when
Note:
you are roaming off the Sprint National Network, you must
always dial using 11 digits (1 + area code + number).
Using Abbreviated Dialing
Abbreviated Dialing is similar to speed dialing. You can use
either of the following abbreviated dialing features.
䢇 Ph.Book Match allows you to retrieve any desired number
saved in your Contacts by entering only the last three to
six digits of the number, and dials the retrieved number.
(See “To activate the Ph. Book Match feature:” on
page 68.)
䢇 Prepend allows you to prepend predefined numbers
(first five or six digits) to the last four or five digits you
enter, and then dials the number. (See page 68 to
register a prepend number and activate the Prepend
feature.)
To place a call using Ph.Book Match Abbreviated Dialing:
1. Enter the last three to six digits of a Contact’s phone
number.
2. Press or . If there is more than one
matched number in your Contacts list, the Abbrev. Dial
list appears.
3. Select the name you want to call from the list, and then
press or to place a call.
Phone Basics
When Ph.Book Match is set to Enable and your desired
Note:
number is saved in Contacts (regardless of whether
Prepend is enabled or disabled), you can display the number
by entering its last three to six digits.
Section 1A: Phone Basics33
To place a call using Prepend Abbreviated Dialing:
1. Enter the last four or five digits of your desired
number.
2. Press or .
When Prepend is set to Enable and Ph.Book Match is set to
Note:
Disable, you can display the 10-digit number (including the
predefined prepend number) by entering the last four or five
digits of the number.
The Prepend feature is available when all of following
conditions are met:
• Prepend is set to Enable.
• A prepend number has been predefined.
• The combined total (prepend number plus the digits you
enter) is 10 digits.
You can also place a call by pressing Options (right softkey) >
Tip:
Abbrev. Dial after step 1 above or on the previous page for
either Ph.Book Match Abbreviated Dialing or Prepend
Abbreviated Dialing.
When both Ph.Book Match and Prepend are set to Enable and
Note:
your desired number is not saved in Contacts, you can
display the 10-digit number (including the five- or six-digit
prepend number) by entering the last four or five digits of
the number.
Phone Basics
Section 1A: Phone Basics34
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words,
letters, punctuation, and numbers whenever you are
prompted to enter text (for example, when adding a
Contacts entry or when using Mobile Email and SMS Text
Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press Mode (right softkey) to change the character
input mode.
2. Select one of the following options:
䡲 Add Word to store words that you use frequently.
(See page 37.)
䡲 Preset Messages to enter preset messages. (See
page 55.)
䡲 Recent Messages to enter messages used recently.
䡲 Signature to enter your signature. (See page 57.)
䡲 T9 Word to enter characters using predictive T9
Text Input. (See page 36.)
䡲 Alphabet to enter characters by using the Alphabet
mode. (See page 39.)
䡲 SY MBOL to enter symbols.
䡲 NUMBER to enter numbers.
䡲 PRESET SUFFIX to enter a preset suffix (for
example, www., http://www., or .com).
䡲 SMILEYS to enter smile icons.
䡲 Emoticons to enter “emoticons.”
Phone Basics
Section 1A: Phone Basics35
Preset Messages, Recent Messages, and Emoticons are
Note:
available only when composing text messages.
䡲 Select Language to select the language (English or
Spanish).
䡲 Erase All to erase all text (if applicable).
䡲 Paste to paste copied or cut text (if applicable).
䡲 Select Text to select stored text for copying or
cutting.
Phone Basics
When entering text, press to change letter
Tip:
capitalization. (Abc > ABC > abc)
Up to three of the most recently used input modes are
Note:
displayed from the top of the input mode list when Mode
Shift
(right softkey) is pressed during text entry. To turn off this
feature, press > Settings > Others > Text Entry > Recent
Access > Off
.
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text into your phone by pressing
keys just once per letter. (To select the T9 Word mode when
entering text, see “Selecting a Character Input Mode” on
page 35.)
T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.)
To e nte r a w ord us ing T9 Text Inp ut:
1. Select the T9 Word character input mode. (See
“Selecting a Character Input Mode” on page 35.)
2. Press the corresponding keys once per letter to enter a
word. (For example, to enter the word “Bill,” press
ABC
.) (If you make a mistake,
JKLJKL
GHI
Section 1A: Phone Basics36
press to erase a single character. Press and hold
to delete word by word.)
3. To accept a word and insert a space, press
Space
or .
In order to insert a space by pressing during the step
Tip:
above, the Auto-Space setting must be on. (See “Setting
Text Entry Options” on page 67.)
Adding a Word to the T9 Database
If a word you want to enter is not displayed as an option
when you are using T9 Text Input, you can add it to the
database.
To add a word to the T9 Text Input database:
1. Select the Add Word input mode. (See “Selecting a
Character Input Mode” on page 35.)
2. Enter the word using Alphabet mode (multi-tap text
entry) and press Save (left softkey). (See “Entering
Characters by Using Alphabet Mode” on page 39.) The
word will appear as an option the next time you scroll
through options during T9 Text Input.
To edit or erase the words you have added:
1. Press > Settings > Others > Text Entry > My Words.
2. Select your desired word and press Options (right
softkey).
3. To select an option, highlight it and press .
䡲 Edit to edit a word in My Words.
䡲 Erase to erase a word in My Words.
recognize words you have added to the T9
database.
䡲 Word Choice List to display the word choice list.
䡲 Show after enter to select when (after 1–3 digits) to
display the word choice list. The word choice list
will be displayed based on the number of digits you
selected.
䡲 Show after wait to select how many seconds the
phone should wait to display the word choice list.
Setting the Default Input Mode
To set the default input mode:
1. Press > Settings > Others > Text Entry >
Default Input.
2. Select an option and press .
䡲 T9 Word to select the T9 word mode for the initial
entry mode.
䡲 Alphabet to select the Alphabet mode for the initial
entry mode.
䡲 Retain Mode to retain the previous entry mode.
For more information about T9 Text Input, visit the Tegic
Web site at
www.T9.com.
Phone Basics
Section 1A: Phone Basics38
Entering Characters by Using Alphabet Mode
To enter characters by using Alphabet mode (multi-tap text
entry):
1. Select the Alphabet mode. (See “Selecting a Character
Input Mode” on page 35.)
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the word
“Bill,” press twice, three times,
ABC
three times, and then press three times again.)
GHI
JKL
(If you make a mistake, press to erase a single
character. Press and hold to delete an entire entry.)
By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is
entered, the cursor automatically advances to the next
space after two seconds or when you enter a character on a
different key.
Characters scroll in the following order:
JKL
Phone Basics
Key
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
Upper Case
. , @ 1 ? !
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
English Sequence
# /
*
a b c 2
d e f 3
g h i 4
j k l 5
m n o 6
p q r s 7
t u v 8
w x y z 9
Lower Case
0
Space
Space
Shift
One-character- shifted Caps Lock Unshifted
Section 1A: Phone Basics39
The beginning of the word after the space is changed to
Tip:
upper/lower case depending on shift mode. You can change
the shift mode by pressing .
Shift
Phone Basics
Section 1A: Phone Basics40
Section 1B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Pivot Service
⽧ Wireless Backup
⽧ Phone Setup Options
Using the available menu options, you can customize your
phone to sound, look, and operate just the way you want it.
This section describes how you can change your phone’s
settings to best suit your needs. Take a few moments to
review these options and to adjust or add settings that are
right for you.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings41
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
䢇 Preprogrammed Ringers include a variety of standard
ringer types and familiar music.
䢇 Vibrating Ringer alerts you to calls or messages without
disturbing others.
䢇 Downloaded Ringers can be downloaded right to your
phone. (See “Downloading Premium Services Content”
on page 173.)
Selecting Ringer Types for Voice Calls
Your phone provides a variety of ringer options that allow
you to customize your ring and volume settings. These
options allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Press > Settings > Sounds > Ringer Type >
Voice Calls.
2. Select With Caller ID or No Caller ID.
3. Use your navigation key to scroll through the available
ringers.
4. Press to assign the desired ringer.
To select a distinctive ringer for voice calls while roaming:
1. Press > Settings > Sounds > Ringer Type >
Voice Calls.
2. Select Roaming > Distinctive. (Select Normal to
deactivate this feature.)
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings42
Selecting Ringer Types for Voicemail, Messaging, or
Calendar/Alarm
To select a ringer type for voicemail, messaging, or
calendar/alarm:
1. Press > Settings > Sounds > Ringer Type.
2. Select Voi cemai l, Messaging, or Calendar/Alarm.
3. Press , and then use your navigation key to scroll
through the available ringers.
4. Press to assign the desired ringer.
Selecting Vibrate Pattern
With this feature, you can select a vibrate pattern for
incoming calls, messages, and alarms.
To select vibrate pattern:
1. Press > Settings > Sounds > Vibrate Pattern.
2. Select Voice Calls, Voice mail, Messaging, or
Calendar/Alarm. If you have selected Voice Calls, select
With Caller ID, No Caller ID, or Roaming, and then go to
step 3.
3. Use your navigation key to select a vibrate pattern and
press .
Selecting a Tone Length
Your phone offers two options for selecting the audible tones
accompanying a keypress. (Longer tone lengths may be
better for tone recognition when dialing voicemail or other
automated systems.)
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press > Settings > Sounds > Ringer/Key Vol.
2. Select Ringer Volume, Calendar/Alarm,
Start-up/Pw-off, or Key Beep.
3. Using the navigation key, choose a volume level and
press .
To adjust the earpiece or speaker volume:
1. Press > Settings > Sounds > Receiver Vol.
2. Select either Earpiece or Speaker.
3. Using the navigation key, choose a volume level, and
press .
You can adjust the ringer volume in standby mode (or the
Tip:
earpiece volume during a call) by using the volume key on
the left side of your phone.
To adjust the application volume:
1. Press > Settings >Sounds > Application Vol.
2. Press , choose a volume level, and press .
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings45
Alert Notification
Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call or
when a call has been connected.
To set alerts:
1. Press > Settings > Sounds > Alerts.
2. Select an option and press .
䡲 Service sets an alert to notify you of network
services parameter changes.
䡲 Vo icem ail sets an alert to notify you of voice
messages.
䡲 Messaging sets an alert to notify you of Text or
Picture Mail messages.
䡲 Minute Beep sets a minute reminder that beeps 10
seconds before the end of each minute during a
call.
䡲 Signal Fade sets an alert to notify you when your
phone loses a signal during a call.
3. Use your navigation key to select a setting and
press .
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings46
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute
all sounds without turning your phone off.
To a cti vat e Si lence All:
䊳 With the phone open, press the Side Volume key down
repeatedly in standby mode. (The screen will display
“Silence All.”)
You can also activate Silence All using the main menu:
Note:
1. Press > Settings > Sounds > Ringer/Key Vol. >
Ringer Volume.
2. Press the navigation key down until Silence All appears
on the display and press .
When Ringer Volume is set to Silence All, other items are
changed to Off and cannot be highlighted.
To deactivate Silence All:
䊳 With the phone open, press the Side Volume key up
repeatedly to select a desired volume level.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings47
Display Settings
Changing the Text Greeting
The text greeting can be up to 15 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting, or you may enter your
own custom greeting.
2. Enter a custom greeting using your keypad and press .
(See “Entering Text” on page 35.) (To erase the existing
greeting one character at a time, press. To erase
the entire greeting, press and hold.)
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are backlit after any keypress is made.
To change the Main LCD or Sub LCD backlight setting:
1. Press > Settings > Display > Backlight.
2. Select Main LCD or Sub LCD.
3. Select Always On, Always Off, or a preset length of time.
The Always On setting returns to the previous value the next
Note:
time you turn on the phone.
Your Phone’s Settings
To change the Keypad backlight setting:
1. Select Key after step 1 above.
2. Select Always Off or a preset length of time.
Long backlight settings affect the battery’s talk and standby
Note:
times.
Section 1B: Controlling Your Phone’s Settings48
Changing the Display Screen Animation
Your new phone offers options for what you see on the
display screen during various phone functions.
To change the animation display:
1. Press > Settings > Display > Animation.
2. Select Standby, Outgoing Calls, or Service Search.
(Select Set if you have selected Standby.)
3. Select an option (Preset, My Content, Get New, or Off)
and press .
䡲 For standby, you can select Time to set the
animation starting time.
4. Select the desired animation display and press OK (left
softkey).
Changing the Display for Incoming Calls
You can set the color or downloaded image to be shown on
the Incoming Calls display.
To change the incoming calls display:
1. Press > Settings > Display > Incoming Calls.
2. Select an option (Preset, My Content, Get New,
In Camera, Saved to Phone, or Off) and press .
3. Select the desired color or image and press OK (left
softkey).
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings49
Changing the Display for Area Name
This feature enables you to show the area of the phone
number you are calling or are called from when the number
is not registered in your Contacts list. For example, a call to
or from 213-555-5555 will display “California.”
To set your area name display:
1. Press > Settings > Display > Others >
Match Area Code.
2. Select On or Off.
This feature is available only when the phone number has 10
Note:
digits, or 11 digits beginning with 1, and matches an area
code.
The area name is displayed on the Main LCD. It will not be
displayed when the number of an incoming call is saved in
your Contacts list.
Changing the Clock/Calendar Display for
Standby Mode
Select from among a variety of items to to be displayed in
standby mode.
To set the clock/calendar display for standby mode:
1. Press > Settings > Display > Clock/Calendar.
2. Select Main LCD or Sub LCD.
3. Select an item and press .
4. Press OK (left softkey) to apply the setting.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings50
Changing the Screen Saver
Your new phone offers you the option of displaying a screen
saver while in standby mode.
To change the screen saver:
1. Press > Settings > Display > Screen Saver.
2. Select Main LCD or Sub LCD.
3. Select an option (Preset, My Content, Get New,
In Camera, Saved to Phone, or Off) and press .
4. Select the desired screen saver and press OK (left
softkey).
Changing the Text Font Size
This setting allows you to adjust the display appearance
when entering text (for example, when writing a message or
when adding a Contacts entry) or when viewing a message.
3. Select an option. (Select Off to deactivate this feature.)
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings52
Power Save Mode
This feature helps conserve your battery power by setting
the Main LCD, Sub LCD, and keypad backlights to “Always
Off,” and by setting the Main LCD sleep mode to “after 30
sec.” and the Sub LCD sleep mode to “after 5 sec.”.
To s et t his fea ture:
1. Press > Settings > Display > Power Save Mode.
2. A message appears. Press OK (left softkey) to
continue.
3. Select On. (Select Off to deactivate this feature.)
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings53
Location Settings
Your phone is equipped with a Location feature for use in
connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
Turning Location on will allow the network to detect your
Note:
position using GPS technology, making some Sprint
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes
except 911, but will not hide your general location based on
the cell site serving your call. No application or service may
use your location without your request or permission.
GPS-enhanced 911 is not available in all areas.
To enable your phone’s Location feature:
1. Press > Settings > Location. (The Location
disclaimer is displayed.)
2. Read the disclaimer and press OK (left softkey).
3. Select On or Off.
When the Location feature is on, your phone’s standby
screen will display the icon. When Location is turned off,
the icon will be displayed.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings54
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of messages.
(For more information, see “Using SMS Text Messaging” on
page 156 and “Messaging” on page 170.)
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own preset (canned)
messages, to name just a few.
Setting the Message Notification Display
When you receive a text message, your phone notifies you by
displaying an icon on your display screen. You can also
choose to be notified with a message notification on your
display screen.
To set the message notification display:
1. Press > Settings > Messaging > Notification.
2. Select Msgs and Icon or Icon Only.
Managing Preset Messages
Your phone is loaded with 20 preset messages each in
English and Spanish to help make sending text messages
faster and easier. These messages, such as “Where are
you?,” “Let’s get lunch,” and “Meet me at,” can be
customized or deleted to suit your needs.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings55
To edit a preset message:
1. Press > Settings > Messaging > Preset Msgs.
(The list of preset messages is displayed.)
2. Select the message you want to edit and press .
3. Use your keypad to edit the message and press OK
(left softkey) to save your changes.
䡲 To reset all messages, press Options > Reset All
For information on editing text, see “Entering Text” on page 35.
Note:
Setting a Callback Number
With this feature, you can notify your recipients of your
callback number with a text message.
To set the callback number:
1. Press > Settings > Messaging > Send Callback#.
2. Press , and then select an option from the following
and press .
䡲 None to send no callback number.
䡲 My Phone# to send your phone number.
䡲 Other to send a specific callback number. To set a
number, enter a phone number and press .
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings56
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Press > Settings > Messaging > Signature.
2. Press , and then select On.
3. Select Te xt, enter your signature, and press OK (left
softkey). (See “Entering Text” on page 35.)
4. Press Save (left softkey) to save your signature.
You can insert your signature even when your signature
Tip:
setting is off. Press Mode (right softkey) and select Signature
while composing your message.
Setting Drafts Alert
Drafts Alert gives you a reminder when you have unsent
messages waiting in the drafts folder.
To set Drafts Alert:
1. Press > Settings > Messaging > Drafts Alert.
2. Select On.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings57
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games and Voice Memos, when you are in
an airplane or in any other area where making or receiving
calls or data is prohibited. When your phone is in Airplane
Mode, it cannot send or receive any calls or access online
information.
To set your phone to Airplane Mode:
1. Press > Settings > Others > Airplane Mode. (The
Airplane Mode disclaimer is displayed.)
2. Read the disclaimer and press OK (left softkey).
3. Select On or Off.
While in Airplane Mode, your phone’s standby screen will
display “Phone Off.”
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings58
TTY Use With Pivot Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard-of-hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone
and TTY device will connect via a special cable that plugs
into your phone’s headset jack. If this cable was not provided
with your TTY device, contact your TTY device manufacturer
to purchase the connector cable.
When establishing your Pivot service, please call your cable
provider via the state Telecommunications Relay Service
(TRS) by first dialing . Then
provide the state TRS with this number: 866-727-4889.
In TTY mode, your phone will display the TTY access
Note:
icon ().
If TTY mode is enabled, the audio quality of non-TTY devices
connected to the headset jack may be impaired.
Section 1B: Controlling Your Phone’s Settings59
WARNING
911 Emergency Calling
Your cable provider and Sprint recommend that TTY
users make emergency calls by other means, including
Telecommunications Relay Services (TRS), analog
cellular, and landline communications. Wireless TTY
calls to 911 may be corrupted when received by public
safety answering points (PSAPs), rendering some
communications unintelligible. The problem
encountered appears related to TTY equipment or
software used by PSAPs. This matter has been brought
to the attention of the FCC, and the wireless industry
and PSAP community are currently working to
resolve this.
Wireless Backup
This feature allows you to back up all of your contacts to the
Sprint Web site and restore them if your phone is lost,
stolen, damaged, or replaced.
To use the Wireless Backup service, you are required to
Tip:
activate the service from your phone.
To subscribe to the wireless backup service, you will need to
purchase a license to use the wireless backup service via
the Sprint vending machine, accessed through the WAP
browser on your phone. The license expires after a set
period of time and must be renewed regularly. As part of the
initial subscription process, a random wireless backup
password is generated. The randomly-generated password
will be sent to the handset as an SMS text message.
(Subscribe launches the subscription process. If you are
already subscribed to wireless backup, Unsubscribe will be
displayed.)
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings60
Activating and Deactivating Wireless Backup
Service
To activate Wireless Backup service:
1. Press > Contacts > Wireless Backup.
2. Select Subscribe. (You will be prompted to confirm your
license status.)
3. Press Ye s (left softkey) and follow the onscreen
instructions to purchase the license.
4. Please wait while registering the license. (You will see
a confirmation screen if it has been successfully
registered.)
Wireless Backup can also be activated by pressing >
Note:
Settings > Wireless Backup
Once you have completed the registration, you will receive
an SMS text message with your password. You will need this
password to access the Wireless Backup Web site
(www.wirelessbackup.sprint.com) and edit your contacts from
your personal computer.
Each time you edit your phone’s contacts, they are backed
Tip:
up at www.wirelessbackup.sprint.com.
To deactivate Wireless Backup service:
1. Press > Contacts > Wireless Backup.
2. Select Unsubscribe. (A message will be displayed.)
3. Follow the onscreen instructions to unsubscribe from
the Wireless Backup service.
and following steps 2–4 above.
Your Phone’s Settings
You can unsubscribe from the Wireless Backup service only
Note:
through the Sprint Web site.
Section 1B: Controlling Your Phone’s Settings61
Setting Wireless Backup Alert
This feature turns the pop-up alert on or off when a Wireless
Backup is in progress.
To set Wireless Backup alert:
1. Press > Contacts > Wireless Backup > Alert.
2. Select On or Off.
To display the Wireless Backup service information, press
Tip:
> Contacts > Wireless Backup > Learn More.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings62
Phone Setup Options
Shortcut (My Favorites)
Your phone offers you the option of assigning a shortcut key
to a favorite or often-used function. Pressing Favorites (left
softkey) in standby mode will launch your personally
designated shortcut.
To assign your shortcut key:
1. Press Favorites (left softkey) to display the My
Favorites list.
2. Highlight <Add Favorite> and press .
3. Select one of the following options.
䡲 Contact to display stored Contacts entries.
䡲 My Content to display downloaded items stored in
your phone.
䡲 My Pictures to display thumbnail images stored in
your In Camera and Saved to Phone folders.
䡲 Web Bookmark to display your bookmarked sites.
䡲 Menu Item to assign an often-used menu item.
4. Using the navigation key or your keypad, select a
function to be assigned to the My Favorites list.
5. Press Assign (left softkey) to save.
To edit the shortcut:
1. Press Favorites (left softkey) to display the My
Favorites list.
2. Select a shortcut and press Options (right softkey).
3. Highlight an option and press .
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings63
Auto-Answer Mode
You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free device.
To s et A uto -An swe r mo de:
1. Press > Settings > Others > Auto Answer.
2. To select an option, highlight it and press .
䡲 Hands-free to answer calls automatically when the
phone is connected to a hands-free device (sold
separately). Remember, your phone will answer
calls in Auto-Answer mode even if you are not
present.
䡲 Speakerphone to answer calls automatically in
speakerphone mode.
3. Select 5 Seconds, 15 Seconds, or Off.
Display Language
You can choose to display your phone’s onscreen menus in
English or in Spanish.
To assign a language for the phone’s display:
1. Press > Settings > Others > Language.
2. Select English or Español.
Setting the Current Time
To set the current time when you are roaming in an area with no
digital network:
1. Press > Settings > Others > Set Time/Date.
2. Set the current time and date and press .
Your Phone’s Settings
This feature is available only when you are in an area with no
Note:
digital network available.
Section 1B: Controlling Your Phone’s Settings64
Setting Any Key Answer
This feature allows you to answer incoming calls by pressing
any key (except , , softkeys, and side keys).
To turn Any Key Answer on or off:
1. Press > Settings > Others > Any Key Answer.
2. Select On or Off.
Setting the Open/Close Flip Option
This feature enables you to answer an incoming call by
opening the phone or to end a call by closing the phone.
To activate the Open Flip feature:
1. Press > Settings > Others > Open/Close Flip.
2. Select Open.
3. Select Answer Call.
䡲 To deactivate this feature, select No Action.
To a cti vat e th e Close Flip feature:
1. Press > Settings > Others > Open/Close Flip.
2. Select Close. (You will see a message on the display.)
3. Press OK (left softkey) to continue.
4. Select an option from the following and press .
䡲 End to end the call.
䡲 Continue(Mute) to continue the call. Your voice is
muted; however you can hear the caller’s voice
from the speaker.
䡲 Continue(Unmute) to continue the call. You can hear
the caller’s voice and speak to the phone to answer.
Your Phone’s Settings
The Close Flip feature does not apply when you are using
Note:
the speakerphone, a headset, or a car kit.
Section 1B: Controlling Your Phone’s Settings65
Changing the Phone’s Menu Style
Your phone allows you to choose how the main menu
appears on your display screen.
To change the main menu style:
1. Press to access the main menu, and then press
Options (right softkey) > Change View.
2. Select either Grid View or List View.
䡲 Grid View to view each main menu item as an
animated single-screen icon.
䡲 List View to view the main menu as a list.
Setting the Side Key Guard
This feature enables you to lock the side keys while the
phone is closed.
To turn the Side Key Guard on or off:
1. Press > Settings > Others > Side Key Guard.
2. Select On or Off.
䡲 Key Guard appears when the side keys are pressed
while the Side Key Guard is enabled.
This feature does not apply when the phone is open.
Note:
You can deactivate this feature temporarily to use side keys
Tip:
by pressing and holding while the phone is closed.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings66
Setting Text Entry Options
To set your text entry options:
1. Press > Settings > Others > Text Entry.
2. Select an option and press .
䡲 Auto-Capital to turn auto-capitalization on or off.
䡲 My Words to add a word to or edit a word in the T9
database (see page 37).
䡲 Input Language to select the language (English or
Spanish).
䡲 Default Input to select T9 word, Alphabet, or Retain
Mode for the initial entry mode. Set Retain Mode to
retain the previous entry mode (see page 38).
䡲 Auto-Space to turn auto-spacing on or off after T9
words you enter.
䡲 Recent Access to display the three most recently
used input mode menu items.
䡲 T9 Settings to customize the T9 settings (see
page 38).
䡲 Add Word to store words that you use frequently
(see page 37).
䡲 Help to see the T9 instruction page.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings67
Setting Abbreviated Dialing
To set the Ph. Book Match feature:
1. Press > Settings > Others > Abbrev. Dial.
2. Select Ph. Book Match.
3. Select Enable or Disable.
To activate the Prepend feature:
1. Press > Settings > Others > Abbrev.Dial.
2. Select Prepend.
3. Select Enable.
4. Select Prepend#.
5. Enter a five- or six-digit number and press or OK
(left softkey).
䡲 To deactivate this feature, select Disable during
step 3 above.
To use the above features, see “Using Abbreviated Dialing”
Tip:
on page 33.
This setting does not apply to 911 or Sprint 411.
Note:
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings68
Setting Headset Mode
This feature allows you hands-free phone use. Press the
Turbo Button (the operation button) on the headset to
activate useful functions.
To connect the headset:
䊳 Simply plug the headset into your phone’s headset
jack.
To set headset mode:
1. Press > Settings > Others > Headset Mode.
2. Select Turbo Button.
3. Select an option and press :
䡲 On: Press the Turbo Button to activate Voice Dial.
Press twice to redial the last call. Press and hold to
record a Voice Memo.
䡲 Off: Select Off if you do not wish to assign a Turbo
Button setting or if your headset does not have a
Turbo Button.
To set the ringer sound:
1. Press > Settings > Others > Headset Mode.
2. Select Ringer Sound.
3. Select Normal or Headset Only.
Your Phone’s Settings
Section 1B: Controlling Your Phone’s Settings69
Section 1C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu
⽧ Using Your Phone’s Lock Feature
⽧ Restricting Calls
⽧ Using Special Numbers
⽧ Erasing Phone Content
⽧ Resetting the Browser
⽧ Resetting Favorites
⽧ Resetting Your Phone
⽧ Resetting Your Picture Mail Account
⽧ Resetting Default Settings
⽧ Security Features for Data Services
By using the security settings on your phone, you receive peace
of mind without sacrificing flexibility. This section will
familiarize you with your phone’s security settings. With
several options available, you can customize your phone to
meet your personal needs.
Phone Security
Section 1C: Setting Your Phone’s Security70
Accessing the Security Menu
All of your phone’s security settings are available through
the Security menu. You must enter your lock code to view
the Security menu.
To access the Security menu:
1. Press > Settings > Security.
2. Enter your lock code to display the Security menu.
Your default lock code is the last four digits of your wireless
Note:
phone number. If you have any problems, contact your cable
provider.
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911 or special numbers. (See “Using
Special Numbers” on page 74.)
To loc k your pho ne:
1. From the Security menu, select Lock Phone >
Lock Now.
– or –
To set your phone to lock the next time it is turned on,
select On Power-up.
2. Select Full Lock or Excep. Incoming Calls.
䡲 Full Lock to disable both outgoing and incoming
calls.
䡲 Excep. Incoming Calls to disable outgoing calls
while allowing incoming calls.
Phone Security
Section 1C: Setting Your Phone’s Security71
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press Unlock (left softkey).
2. Enter your lock code.
Changing the Lock Code
To change your lock code:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Others > Change Lock, and then enter and
re-enter your new lock code.
Locking the Pictures Menu
With this feature, you must enter your lock code when you
access the pictures menu.
To lock the pictures menu:
1. Press > Settings > Security, and then enter your
With this feature, you can choose to restrict access to data
services, and incoming and outgoing voice calls.
To activate lock services:
1. From the Security Menu, select Others > Lock Services.
2. Select Voice Calls or PCS Vision.
3. Select Locked. (Select Unlocked to deactivate this
feature.)
Phone Security
Section 1C: Setting Your Phone’s Security72
Calling in Lock Mode
You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see
“Using Special Numbers” on page 74.)
To place an outgoing call in lock mode:
䊳 To call an emergency number or a special number,
enter the phone number and press or .
Restricting Calls
There may be occasions when you want to limit the numbers
your phone can call or from which it can receive calls. You
can use the Restrict Calls setting to do just that. (The
Restrict Calls setting does not apply to 911.)
䡲 Allow All lets you make or receive all calls.
䡲 Phone Book Only lets you make or receive calls to
or from Contacts entries, Voicemail, or special
numbers only.
䡲 Special #s Only lets you make or receive calls to or
from three special numbers only. (See “Using
Special Numbers” on page 74.)
Restricted incoming calls are forwarded to Voicemail.
Note:
Section 1C: Setting Your Phone’s Security73
Phone Security
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to three special numbers in addition to your
Contacts entries. (The same number may be in both
directories.)
To add or replace a special number:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Others, and then Special #s.
3. Select a field for your entry.
4. Enter the number and press .
There are no speed dial options associated with special
Note:
numbers.
Special numbers cannot be called if Lock Services for voice
calls (see page 72) is set to Locked.
Phone Security
Section 1C: Setting Your Phone’s Security74
Erasing Phone Content
You can quickly and easily erase all the content that you
have created.
To erase phone content:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Erase/Reset, and then select the item from the
following and press .
䡲 Erase Ph. Book to erase all of your Contacts
entries.
䡲 Erase My Content to erase all items you have
downloaded to your phone.
䡲 Erase Pictures to erase all pictures saved in your
phone.
䡲 Erase VoiceMemo to erase all voice memos you
have recorded.
䡲 Erase Voice Tag to erase all voice tags you have
recorded.
䡲 Erase Messages to erase all messages (including
locked ones) in the Inbox, Sent Mail ,Pending, and
Drafts folders; all Recent Lists; and all usercreated preset messages.
3. If you are certain you would like to erase, press OK (left
softkey), and then select Yes .
Phone Security
Section 1C: Setting Your Phone’s Security75
Resetting the Browser
This option resets your Web browser’s history, bookmarks,
cookies, auto-complete text, and URLs.
To reset the browser:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Erase/Reset > Reset Browser.
3. If you are certain you would like to reset , press OK (left
softkey), and then select Yes .
Resetting Favorites
This option resets all of your favorites settings.
To reset Favorites:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Erase/Reset > Reset Favorites.
3. If you are certain you would like to reset your favorites
settings, press OK (left softkey), and then select Yes .
Phone Security
Section 1C: Setting Your Phone’s Security76
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. This option
will also erase the Contacts, Call History, Calendar, and
Messaging.
To reset your pho ne:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Erase/Reset > Reset Phone. (A disclaimer
appears.)
3. Read the disclaimer and press OK (left softkey).
4. If you are certain that you would like to erase all the
data and reset your settings, select Yes .
Resetting Your Picture Mail Account
This option resets your authentication ID for your Picture
Mail account.
To reset your Picture Mail account:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed)
2. Select Picture Mail > Reset Picture Mail. (A warning
appears.)
3. Press OK (left softkey) to continue.
4. If you are certain that you would like to reset your
Picture Mail account, select Yes .
Phone Security
Section 1C: Setting Your Phone’s Security77
Resetting Default Settings
Resetting the default settings restores all the factory
defaults, including the ringer types and display settings. The
Contacts, Call History, Calendar, and Messaging are not
affected.
To reset default settings:
1. Press > Settings > Security, and then enter your
lock code. (The Security menu is displayed.)
2. Select Erase/Reset > Default Settings. (A disclaimer
appears.)
3. Read the disclaimer and press OK (left softkey).
4. If you are certain that you would like to restore all the
factory settings, select Yes .
Phone Security
Section 1C: Setting Your Phone’s Security78
Security Features for Data Services
Enabling and Disabling Data Services
You can disable data services without turning off your
phone; however, you will not have access to all data
services, including Web and messaging. Disabling data
services will avoid any charges associated with data access.
While signed out, you can still place or receive phone calls,
check Voicemail, and use other voice services. You may
enable data services again at any time.
2. Press Disable (right softkey) to confirm that you want
to sign out.
To enable data services:
1. Press > Settings > PCS Vision > Enable Vision.
(A message will appear.)
2. Press OK (left softkey) to enable data service.
Phone Security
Section 1C: Setting Your Phone’s Security79
Section 1D
Controlling Your Roaming Experience
In This Section
⽧ Understanding Roaming
⽧ Setting Your Phone’s Roam Mode
⽧ Using Call Guard
⽧ Using Data Roam Guard
Roaming is the ability to make or receive calls when you’re off
the Sprint National Network. Your new KATANA™ by Sanyo
works anywhere on the Sprint National Network and allows
you to roam on 1900 and 800 MHz digital networks where
roaming agreements have been implemented.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
Roaming
Section 1D: Controlling Your Roaming Experience80
Understanding Roaming
Recognizing the Roaming Icon
Your phone’s display screen always lets you know when
you’re off the Sprint National Network. Any time you are
roaming, the phone displays the roaming icon ().
Remember, when you are using your phone off the Sprint
Tip:
National Network, always dial numbers using 11 digits
(1 + area code + number).
Unless your Pivot service plan includes roaming, you will
Note:
pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Sprint National Network. However,
depending on the network available where you are roaming,
certain features may not be available.
If you’re on a call when you leave the Sprint National
Note:
Network, your call is dropped. If your call is dropped in an
area where you think network service is available, turn your
phone off and on again to reconnect to the network.
Roaming
Section 1D: Controlling Your Roaming Experience81
Checking for Voicemail Messages While Roaming
When you are roaming off the Sprint National Network, you
will not receive on-phone notification of new voicemail
messages. Callers can still leave messages, but you will
need to periodically check your voicemail for new messages
if you are in a roaming service area for an extended period of
time.
To check your voicemail while roaming:
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press
3. Enter your passcode at the prompt and follow the voice
prompts.
When you return to the network, voicemail notification will
resume as normal.
For details about using your voicemail service, please see
Tip:
the Getting Started with Pivot guide that was packaged with
your phone. For more information, please contact your
cable provider.
Shift
.
Roaming
Section 1D: Controlling Your Roaming Experience82
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine
which signals your phone accepts.
Set Mode
Choose from three different settings to control your roaming
experience.
䡲 Sprint Only allows you to access the Sprint National
Network only and prevents roaming on other
networks.
䡲 Automatic seeks Pivot service. When the network is
unavailable, the phone searches for an alternate
system.
䡲 Roaming Only forces the phone to seek a roaming
system. The previous setting (Sprint Only or
Automatic) is restored the next time the phone is
turned on.
Roaming
Section 1D: Controlling Your Roaming Experience83
Using Call Guard
Your phone has two ways of alerting you when you are
roaming off the Sprint National Network: the on screen
roaming icon and Call Guard. Call Guard makes it easy to
manage your roaming charges by requiring an extra step
before you can place or answer a roaming call. (This
additional step is not required when you make or receive
calls while on the network.)