Pivot from your cable provider and Sprint is committed to
bringing you the best wireless technology available. With your
Pivot service, you are ready to start enjoying the advantages
of your cable provider’s video, voice, email and Internet
services over Sprint’s all digital wireless Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from making your first call to using the most
advanced features of your phone.
Please see the Getting Started with Pivot guide that was
packaged with your phone for detailed information about the
advanced features of your Pivot service, including:
䢇 Setting up and using your linked voicemail.
䢇 Using mobile email.
䢇 Using advanced calling features.
䢇 Unlocking and activating your phone.
䢇 Contacting your cable provider for assistance.
Welcome and thank you for choosing Pivot.
i
Introduction
This Phone User Guide introduces you to Pivot service and all
the features of your new phone. It’s divided into three
sections:
⽧ Section 1: Using Your Phone
⽧ Section 2: Pivot Service Features
⽧ Section 3: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Index will also help you quickly locate specific information.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
WARNING
Please refer to the Important Safety Information section
on page 188 to learn about information that will help
you safely use your phone. Failure to read and follow
the Important Safety Information in this phone guide
may result in serious bodily injury, death, or property
damage.
ii
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 16.
1: Change Lock2: Limit Use3: Special #s
4: Lock Services
9: OTHERS
1: Airplane Mode
2: Roaming
1:Set Mode2: Call Guard3: Data Roam Guard
3: Text Entry
1: Auto-Capital2: My Words3: Input Language
4: Default Input5: Auto-Space6: Recent Access
7: T9 Settings8: Add Word9: Help
4: Any Key Answer
5: Auto Answer
1: Hands-free2: Speakerphone
vii
6: Open/Close Flip
1: Open2: Close
7: Abbrev. Dial
8: Headset Mode
1: Turbo Button2: Ringer Sound
9: TTY
10: Side Key Guard
11: Set Time/Date
12: Language
1: English2: Español
0: PHONE INFO
1: Phone#/User ID
2: Icon Glossary
3: Version
4: Advanced
viii
Section 1
Using Your Phone
Section 1A
Phone Basics
In This Section
⽧ Your Phon e
⽧ Viewing the Display Screen
⽧ Features of Your Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Navigating Through Phone Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Phone Basics
Section 1A: Phone Basics2
Your Phone
Your Phone
1. Earpiece
2. Signal Strength
Indicator
3. Main LCD (display)
4. Side Volume
Key
5. Navigation Key
6. Softkey (left)
7. Camera Key
8. MENU/OK
9. TALK Key
10. SPEAKER Key
11. Charger Jack
12. Microphone
21. Camera
Lens
20. Battery Strength
Indicator
19. Side Camera Key
18. Softkey (right)
17. BACK Key
16. END/POWER Key
15. Keypad
14. Monaural
Headset Jack
13. Internal Antenna
Phone Basics
22. Sub LCD
23. LED
Indicator
24. Battery
25. Speaker
Section 1A: Phone Basics3
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Signal Strength Indicator represents the signal strength
by displaying bars. The more bars displayed, the better
the signal strength.
3. Main LCD (display) displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
4. Side Volume Key allows you to adjust the ringer volume
in standby mode (with the phone open) or adjust the
voice volume during a call. The volume key can also be
used to scroll up or down to navigate through the
different menu options. Press and hold to make a voice
dial or redial with the flip closed.
5. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
䡲 Press Up to access the Send Quick Text menu.
䡲 Press Down to access My Content.
䡲 Press Right to access Voice Memo.
䡲 Press Left to access the Web.
6. Softkey (left) lets you select softkey actions or menu
items corresponding to the bottom left line on the
Main LCD.
7. Camera Key lets you access the Pictures menu and
take pictures.
8. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.
Phone Basics
Section 1A: Phone Basics4
9. TALK Key allows you to place or receive calls, answer
Call Waiting, use Three-Way Calling, or activate Voice
Dial.
10. SPEAKER Key lets you place or receive calls in
speakerphone mode.
11. Charger Jack connects the phone to the Travel Charger
(included), or a USB cable (not included).
12. Microphone allows other callers to hear you clearly
when you are speaking to them.
13. Internal Antenna facilitates reception and
transmission. To maximize call performance, do not
obstruct the internal antenna area. (See page 18.)
14. Monaural Headset Jack allows you to plug in an
optional monaural headset for convenient, hands-free
conversations. Use the headset adapter (included) to
connect your headset with your phone. CAUTION!
Inserting an accessory into the incorrect jack may
damage the phone.
15. Keypad lets you enter numbers, letters, and
characters, and navigate within menus. Press and hold
keys 2–9 for speed dialing.
16. END/POWER Key lets you turn the phone on or off, end
a call, or return to standby mode. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
17. BACK Key deletes characters from the display in text
entry mode. When in a menu, pressing the Back key
returns you to the previous menu. This key also allows
you to return to the previous screen in a data session.
18. Softkey (right) lets you select softkey actions or menu
items corresponding to the bottom right line on the
Main LCD.
Phone Basics
Section 1A: Phone Basics5
19. Side Camera Key lets you activate the camera mode by
pressing and holding. Press to take pictures. You can
also press and hold to end a call with the flip closed
while you are using the speakerphone mode.
20. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery icon,
the phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely
discharged or empty.
21. Camera Lens, as part of the built-in camera, lets you
take pictures.
22. Sub LCD lets you monitor the phone’s status and see
who’s calling without opening the phone.
23. LED Indicator shows your phone’s connection status at
a glance.
24. Battery powers your phone (Lithium-Ion [Li-Ion]
battery included). See page 15 for details on charging
and recharging.
25. Speaker lets you hear the different ringers and sounds.
You can mute the ringer when receiving incoming calls
by pressing , , or any of the side keys. The
speaker also lets you hear the caller’s voice in
speakerphone mode.
Phone Basics
Section 1A: Phone Basics6
Viewing the Display Screen
Your phone’s display screen provides a wealth of
information about your phone’s status and options. This list
identifies some of the symbols you’ll see on your phone’s
display screen:
To view a list your phone’s icons and descriptions, from the
Tip:
main menu, select Settings > Phone Info > Icon Glossary.
indicates your current signal strength. The more
lines you have, the stronger your signal.
indicates your phone cannot find a signal.
indicates the call is on hold.
indicates a call is in progress.
indicates data services access is active.
indicates data services access is dormant.
indicates data services access is disabled.
indicates you are “roaming” off the Sprint National
Network.
indicates you have missed voice calls.
indicates you have scheduled events or call
alarms.
indicates you have alarm clock and/or countdown
notifications.
indicates you have picture messages, Voicemail
messages, and text messages.
Phone Basics
Section 1A: Phone Basics7
indicates you have urgent messages.
indicates you have two or more different types of
missed calls, scheduled events, call alarms, or
alarm clock notifications.
indicates the Bluetooth feature is enabled (blue
icon).
indicates the handset is connected to a Bluetooth
device (green icon).
indicates the handset is discoverable by another
Bluetooth device.
indicates the handset is communicating with a
Bluetooth device.
indicates your access to a secure site.
indicates the battery charge level. The more black
you see, the more power you have left. (The icon is
animated while the battery is charging.)
indicates your battery is charging in “Power Off”
state.
indicates the vibrate feature is set.
indicates volume level 8 or 1 and vibrate feature
are set.
indicates 1-beep feature is set.
indicates the voice call ringer setting is off.
indicates all the sound settings are off.
indicates the Location feature of your phone is
enabled.
Phone Basics
Section 1A: Phone Basics8
indicates the Location feature of your phone is
disabled.
indicates you have a new caller’s message.
indicates the Screen Call Auto setting is on.
indicates your phone is in TTY mode.
indicates the headset mode is set and a headset is
connected.
indicates the alarm clock and/or countdown
setting is on.
indicates the speakerphone mode is set to on.
indicates the Bluetooth device is set to on.
indicates the wired car kit device is set to on.
indicates the wired headset device is set to on.
Phone Basics
Section 1A: Phone Basics9
Features of Your Phone
Phone Basics
Congratulations on the purchase of your wireless phone.
The KATANA
TM
by Sanyo is lightweight, easy-to-use, and
reliable, and it offers many significant features and service
options. The following list previews some of those features
and provides page numbers where you can find out more:
䢇 Dual-band/tri-mode capability allows you to make and
receive calls while on the Sprint National Network and to
roam on other analog and 1900 and 800 MHz digital
networks where Sprint has implemented roaming
agreements.
䢇 Pivot data services provide access to the wireless
Internet in digital mode (page 163).
䢇 Picture Mail (page 136) and SMS Text Messaging (page
156) provide quick and convenient messaging
capabilities.
䢇 Sprint Voice Command lets you dial phone numbers by
speaking someone’s name or the digits of that person’s
phone number (page 182).
䢇 Games, ringers, screen savers, and other applications
can be downloaded to make your phone as unique as you
are (page 173). Additional charges may apply.
䢇 The Contacts directory can store up to 500 entries with
up to seven phone numbers per entry (page 93).
䢇 The built-in Calendar offers several personal
information management features to help you manage
your busy lifestyle (page 105).
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services (page 54).
䢇 Speed dial lets you dial phone numbers with one
keypress (page 32).
Section 1A: Phone Basics10
䢇 Your phone’s Sub LCD display allows you to monitor the
phone’s status and to see who’s calling without opening
the phone.
䢇 T9 Text Input lets you quickly type messages with one
keypress per letter (page 36).
䢇 The built-in camera allows you to take full-color digital
pictures, view your pictures using the phone’s display,
and instantly send them to family and friends using
Picture Mail service (page 124).
䢇 The built-in Bluetooth technology allows you to connect
wirelessly to a number of Bluetooth devices to share
information more easily than ever before (page 143).
Phone Basics
Section 1A: Phone Basics11
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳 Press .
Once your phone is on, it may display “Looking for
service...,” which indicates that your phone is searching for
a signal. When your phone finds a signal, it automatically
enters standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for service by pressing any key (when your phone is
turned on).
The Power Save feature helps to conserve your battery
Tip:
power when you are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
䊳 Press and hold for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your phone is off (unless
the battery is charging).
Phone Basics
Section 1A: Phone Basics12
Using Your Phone’s Battery and Charger
Phone Basics
WARNING
Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to
use a Sprint-approved or manufacturer-approved
battery and charger may increase the risk that your
phone will overheat, catch fire, or explode, resulting in
serious bodily injury, death, or property damage.
Sprint-approved or manufacturer-approved batteries and
accessories can be found at Sprint Stores or through your
phone’s manufacturer, or contact your cable provider for
more information.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to 3.6 hours of continuous digital
talk time.
When there are approximately five minutes of talk time left,
the phone sounds an audible alert and then powers down.
Long backlight settings, searching for service, vibrate mode,
Note:
browser use, and other variables may affect battery life.
Be sure to watch your phone’s battery level indicator and
charge the battery before it runs out of power.
Section 1A: Phone Basics13
Installing the Battery
To install the Li-Ion battery:
1. Insert the battery into the opening on the back of the
phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until the battery
snaps into place.
2. Install the protective cover by lining up the tabs at a
45-degree angle, and gently press down until the cover
snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages. Remove the protective
cover by pressing the release latch and pulling up on
the back of the cover.
2. Use your thumbnail to lift and then remove the battery
as indicated in the diagram.
Phone Basics
WARNING
Do not handle a damaged or leaking Li-Ion battery as
you can be burned.
Section 1A: Phone Basics14
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should be charged
as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon ( ) appears
and the phone displays a warning message.
Always use a Sprint-approved or manufacturer-approved
desktop charger, travel charger, or vehicle power adapter to
charge your battery.
Phone Basics
WARNING
Using the wrong battery charger could cause damage
to your phone and void the warranty.
Using the Charger
To use the travel charger provided with your phone:
1. Plug the travel charger into a wall outlet.
2. Plug the other end of the travel charger into the
charger jack on the side of your phone (with the
battery installed).
It takes approximately 4 hours to fully recharge a completely
rundown battery. With the approved Li-Ion battery, you can
recharge the battery before it becomes completely run down.
Rotate the charger jack
cover as illustrated to
charge the battery.
Section 1A: Phone Basics15
Navigating Through Phone Menus
The navigation key on your phone allows you to scroll through
menus quickly and easily. The scroll bar at the right of the
menu keeps track of your position in the menu at all times.
To navigate through a menu, simply press the navigation key
up or down. You can change your phone’s main menu style.
(See page 66 for List View or Grid View.) If you are in a firstlevel menu of the Grid View, such as Settings, you may also
navigate to an adjacent first-level menu by pressing the
navigation key right or left.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page iii.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. In the List View, select any numbered option by
simply pressing the corresponding number on the phone’s
keypad. You may also select any item by highlighting it and
pressing .
For example, if you want to view your last incoming call:
1. Press to access the main menu.
2. Select Call History by pressing when using the
List View (page 66) or by highlighting it and pressing
when using the Grid View (default setting [page
66]). (It may already be highlighted.)
3. Select Incoming by pressing or by highlighting it
and pressing . (If you have received any calls, they
are displayed on the screen.)
ABC
ABC
Phone Basics
For the purposes of this guide, the above steps condense
Note:
into “Press> Call History > Incoming.”
Section 1A: Phone Basics16
Backing Up Within a Menu
䊳 To go to the previous menu, press.
䊳 To ret urn to standby mode, press .
Displaying Your Phone Number
Just in case you forget your phone number, your phone can
remind you.
To display your phone number:
䊳 Press > Contacts > My Phone #.
From the My Phone# screen, you can send a business card
Tip:
(owner information) using Bluetooth. Press Send via (right
softkey) and follow the instructions. See “Using Bluetooth”
on page 143 for information on Bluetooth.
You can also display your phone number from the Phone
Note:
Info menu. Press> Settings > Phone Info > Phone#/
User ID
. (Your phone number and other information about
your phone and account will be displayed.)
To select menu options (such as Settings, above), highlight
the option and press. (If the menu options are
numbered, you may also select an option simply by pressing
the corresponding number key.)
Phone Basics
Section 1A: Phone Basics17
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