Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS Vision – will work
the same wherever you go on the Nationwide Sprint PCS
Network.
This guide will familiarize you with our technology and your
new Sprint PCS Phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your account
passwords and voicemail to using the most advanced
features of Sprint PCS Vision
Welcome and thank you for choosing Sprint.
SM
.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint PCS Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new Sprint PCS Phone is quick
and easy. This section walks you through the necessary steps
to unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the
Sprint Activation Card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold for a few seconds to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or Sprint PCS Phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to set
up your voicemail and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your pass code)
If you are concerned about unauthorized access to your
Note:
voicemail account, Sprint recommends you enable your
voicemail pass code.
For more information about using your voicemail, see “Using
Voicemail” on page 178.
Setting Up Service
Section 1A: Setting Up Service5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision account. To ensure that no one else has
access to your information, you will need to create passwords
to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You'll create your voicemail password (or pass code) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 178 for more information on your voicemail password.
Sprint PCS Vision Password
With your Sprint PCS Vision Phone VI-A820 by Samsung, you
may elect to set up a Sprint PCS Vision Password. This
optional password may be used to authorize purchase of
Premium Services content and to protect personal
information on multi-phone accounts.
For more information, or to change your passwords, sign on
to
www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
www.sprint.com and to use when calling Sprint
6Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
䢇 Learn more about Sprint PCS Vision and other great
products like Sprint PCS Picture Mail
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprint.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
SM
, games, ringers,
Setting Up Service
Section 1A: Setting Up Service7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8Section 1A: Setting Up Service
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
www.sprint.com.
Setting Up Service
Section 1A: Setting Up Service9
10
Section 2
Your Sprint PCS Phone
12
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning You r Pho ne On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify
your life and expand your ability to stay connected to the
people and information that are important to you. This
section will guide you through the basic functions and calling
features of your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics13
Front View of Your Phone
1. Speaker
2. Display Screen
3. Headset Jack
4. OK/Menu Key
5. Left Softkey
6. Ready Link Key
7. TALK Key
8. Volume Key
9. Voicemail Key
10. Numeric Keypad
11. Shift/Asterisk Key
12. Power Interface
Connector
13. Accessory Interface
Connector
21. Speaker Key
20. Right Softkey
19. Navigation Key
18. END Key
17. BACK Key
16. Space/Pound Key
15. Plus Code
Dialing Key
14. Microphone
14Section 2A: Your Sprint PCS Phone: The Basics
Key Functions
1. Speaker: The speaker allows you to hear the other caller
and the different ring tones and sounds offered by your
phone.
2. Display Screen: This screen displays all the information
needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional headset
for convenient, hands-free conversations.
4. OK/Menu Key: Press () to access the menu screen. It
also allows you to accept choices when navigating
through a menu.
5. Left Softkey: This key is used to navigate through menus
and applications by selecting the choice available in the
Left Softkey Option on your display screen.
6. Ready Link Key: Press to activate Sprint PCS Ready Link
mode. (See “Making and Receiving a Sprint PCS
Ready Link Call” on page 153.)
7. TAL K K ey: Allows you to place or receive a call. In standby
mode, press the key once to access the Recent call log. If
you press and hold the key down, you will initiate the
Voice Recognition feature.
8. Vol ume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
9. Voicemail Key: Press and hold to automatically dial your
voicemail.
10. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics15
11. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change the
capitalization mode.
12. Power Interface Connector: This connector is used to plug
in the charging accessories.
13. Accessory Interface Connector: This connector is used
connect any available accessory cables to your phone.
14. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
15. Plus Code Dialing Key: Automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
16. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
17. BACK Key: Deletes characters from the display when you
are in text entry mode. When in a menu, press to return
to the previous menu. This key also allows you to return
to the previous screen in a Sprint PCS Vision session.
18. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
19. Navigation Key: This key allows you to scroll through the
phone menu options and provides a shortcut to phone
functions from standby mode.
20. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Softkey Option on your display
screen.
16Section 2A: Your Sprint PCS Phone: The Basics
21. Speaker Key: In stand-by mode, press and hold to launch
voice recognition. Press once to display the recent call
log. If the flip is closed, press and hold with the Ready
Link key to disable/enable the key guard. While on a call,
press to turn speakerphone on or off.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics17
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
Tip:
main menu select Settings > Phone Info > Icon Glossary.
displays your current signal strength. The more lines
you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates Ready Link is being used.
indicates Ready Link is disabled.
indicates Ready Link/Speaker On is enabled.
indicates that you have voicemail, text,
numeric pages, picture messages, or Sprint PCS Web
Alert messages waiting. Press briefly to see a
list of pending messages or press and hold to
dial your voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message in
your inbox.
indicates that you have read the urgent message.
indicates that you have new voicemail.
18Section 2A: Your Sprint PCS Phone: The Basics
indicates that you have a new text message.
indicates that there is an unread URL message in
your inbox.
indicates that the URL message has been read.
indicates that there is an unread urgent URL
message in your inbox.
indicates that you have read the urgent URL
message.
indicates that there is an unchecked Voice SMS
message in your inbox.
indicates that the Voice SMS message has been
checked.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
indicates that the message is a draft.
indicates that your Sprint PCS Vision connection is
active.
indicates that your Sprint PCS Vision connection is
dormant or inactive.
indicates that you are receiving information.
indicates that you are sending information.
Phone Basics
indicates that your phone is in vibrate only mode.
indicates that your phone is in ringer+vibrate mode.
Section 2A: Your Sprint PCS Phone: The Basics19
indicates that the ringer is set at a level between 18 or that 1-Beep is selected.
indicates that the ringer is turned off.
shows your current battery charge strength. (Icon
shown fully charged in idle mode and completely
empty.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that your phone is in Web security mode.
indicates that an alarm is set on your phone.
indicates that a file (ringer, game, screen saver, java
app, etc.) has been downloaded to your phone.
20Section 2A: Your Sprint PCS Phone: The Basics
Features of Your Sprint PCS Phone
Congratulations on the purchase of your Sprint PCS Phone.
The Sprint PCS Vision Phone VI-A820 by Samsung is
lightweight, easy-to-use, and reliable, and it also offers many
significant features and service options. The following list
previews some of those features and provides page numbers
where you can find out more:
䢇 Tri-Mode capability allows you to make and receive calls
while on the Nationwide Sprint PCS Network and to roam
on other 1900 and 800 MHz digital networks where
Sprint has implemented roaming agreements (page 79).
䢇 Sprint PCS Ready Link
style communication between 2 or more Ready Link users
(up to 6 on a group call) (page 150).
䢇 Voice SMS Messaging allows you to send voice messages
to others using an email address or mobile phone number
(page 191).
䢇 Missed events are displayed on-screen in standby mode
(page 195).
䢇 Sprint PCS Vision
Internet in digital mode (page 197).
䢇 Sprint PCS Mail and SMS Text Messaging provide quick
and convenient messaging capabilities (page 205 and
page 187, respectively).
䢇 Sprint PCS Voice Command
by speaking someone’s name or the digits of their phone
number (page 221).
䢇 Games, ringers, screen savers, and other applications can
be downloaded to make your Sprint PCS Phone as unique
as you are (page 209, additional charges may apply.)
SM
provides instant walkie-talkie-
SM
provides access to the wireless
SM
lets you dial phone numbers
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics21
䢇 The contact list allows you to store up to 300 phone
numbers or email addresses (page 109).
䢇 The built-in Scheduler offers several personal information
management features to help you manage your busy
lifestyle (page 121).
䢇 Your Sprint PCS Phone is equipped with a Location feature
for use in connection with location-based services that
may be available in the future (page 58).
䢇 Features a large color screen.
䢇 Speed dial lets you dial phone numbers with one or two
key presses (page 38).
22Section 2A: Your Sprint PCS Phone: The Basics
Loading...
+ 225 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.