Samsung UN65KS9800, UN78KS9800, UN88K59810 User Manual

Warning!
Please read
CAUTION: NOT SERVICEABLE QUALIFIED
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r
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Contents
1.
Initial
Setup
2.
The
Samsung Smart Remote
3.
Thee-Manual
4.
Troubleshooting and Maintenance
8
Troubleshooting
9
What
is 10 10 10
Remote
Eco
Sensor
Still i
mage
Car
ingfortheTV
Support?
and
screen
warning
brightness
5.
Specifications and
11
Spec
ifications
13
Licenses
6.
TV
Installation
14
Mounting the
15
Providing
16
Safety Precaution: wa
ll to prevent falling
FCC
and Warranty Information
TV
prope
Other Information
on
a
wa
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rv
entilation foryourTV
Securing
the
TV
to the
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anua
on
i
vers
Smart
in
apps
update
-Ma
nual
Hub
topic
.
page
4.
Troubleshooting
Troubleshooting
If
the
TV
seems to have a problem, first review this Troubleshooting or
call
Sam
[g
For
de
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Support > Software
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Maintenance
list
of possible proble
of
the troubleshooting tips apply, visit www.samsung.com/
NG
(1-800-726-7864
the troubleshooti
req
uire sophisti
Th
ese
pi
xe
ls
Update > Update now or Auto Update).
ugg
ed in
to the
TV
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re th at the p
ow
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Us
e the Update now or Auto Update functions
an
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If the TV tums
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The
i:.::
no
pic ture/\lideolsound or
Ma
ke
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ove a
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rform a
>Self Diagnosis > Start Picture
• If
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plugging it
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the
TV
Broadcasting > Auto Program).
remote
• Ch
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k
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ote
Make
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Try
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• If
your
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nn
ection to the
nd
reconnect all cab
that t
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rrect i
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lf
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is
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P
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Test
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st
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the TV blinks
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Sma
rt
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ed
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Remote
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ob
Sound
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le
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ntrol to operate the
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Source
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ox
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the
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Make
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Mak
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Check
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Reduce TV
interf
the Modem/Router.
and
Wi-Fi strength
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Contact Router
your I
and
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TV
Wi-Fi
ance
st
erence
Single
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the TV.
a network
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is
and
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off
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ask them to reset your network circuit to
and
Router.
devices.
ess
less
cord
Multi story
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).
Ma
Status
exceed
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50ft
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are
Wireless router
Wirele
of your new Modem/
sses
Network > Network
distance should not
The
rify that there
ve
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phones, stone walls/fireplaces, etc)
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Network > Network
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>®Sett >
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ing
OK.
Diagnosis >
work?
remotely:
TV
ur
yo
ask for remote support.
nd
e Support section.
agree to the servi
and
d
rea
Reset
gr
a
ce
problems
Video
What
Samsung Remote Support service offers you one-on-one support with a
How
Y
1.
2.
3.
App
S
DN
Change
o
manually > Reset
o
Diagnose your
o
Adjus
o
Perform a factory reset
o
Install
o
can
ou
Ca Op Se
provid e th e
the
DNS
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selecti
by
Remote
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TV
settings for
TV
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mmended firmware updat
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lect Remote Management, th
Remote
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ung
s
Sam
the menu
PIN
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to 8.8.8.8.
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>® Settings > Support > Self
Support?
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Support
Tech
Contact Center
and
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number to
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Status>
Smart
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ment
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Hub
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s.
Settings >
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Setting >
remotely:
can
En
ter
s,
agent wi
The
4.
ll
your
access
then
TV.
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