Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Page 6
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
Page 7
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Page 8
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
Page 9
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
Page 10
2. Product Specications
2-1. Product information
ModelUN32M5300AF
2. Product specications
W
Front View
Detail View
ColorFront : GLOSSY BLACK, Stand : BLACK(HAIR LINE)
Dimensions
(W x H x D)
Weight
32"
32"
With Stand741.0 x 468.7 x 145.4 mm
Without Stand741.0 x 436.2 x 69.0 mm
With Stand3.9 kg
Without Stand3.8 kg
H
* W : Width H : High
2-1
Page 11
2-2
2. Product specications
ModelUN**M5300AF
W
Front View
H
* W : Width H : High
Detail View
ColorFront : GLOSSY BLACK, Stand : BLACK(HAIR LINE)
With Stand922.7 x 594.9 x 337.5 mm
40"
Without Stand922.7 x 531.0 x 72.6 mm
With Stand985.5 x 637.4 x 337.5 mm
43"
Dimensions
(W x H x D)
Without Stand985.5 x 574.8 x 73.4 mm
With Stand1118.8 x 714.1 x 337.5 mm
49"
Without Stand1118.8 x 650.0 x 74.2 mm
Weight
50"
With Stand1140.8 x 726.0 x 337.5 mm
Without Stand1140.8 x 662.3 x 72.9 mm
With Stand8.6 kg
40"
Without Stand7.0 kg
With Stand9.4 kg
43"
Without Stand7.8 kg
With Stand11.9 kg
49"
Without Stand10.3 kg
With Stand12.6 kg
50"
Without Stand11.1 kg
Page 12
2-3
2. Product specications
2-2. Product specication
2-2-1. Detailed Specications
NOTE
Design and specications are subject to change without prior notice.
ItemUN32M5300AFXZA
General Information
Display
Video
ProductLED
Cabinet Basic CodeU32MJ2
Series5
CountryUNITED STATES
Tools SupportN/A
Platform(TV)SoC | KANT-S
Inch32
Real Inch31.5
Q DisplayN/A
Resolution1920 x 1080
Screen CurvatureN/A
10bit SupportN/A
Bendable PanelN/A
Ultra BlackN/A
Picture EngineHyperReal
Motion Rate60
PQI (Picture Quality Index)500
HDR (High Dynamic Range)N/A
Q Contrast UltimateN/A
Q ContrastN/A
Dynamic Contrast RatioMega Contrast
Micro DimmingM/D Pro
Precision Black (Local Dimming)N/A
Q ColorN/A
Dynamic Crystal ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)Yes
PurColorYes
Q EveryviewN/A
Auto Depth EnhancerN/A
Contrast EnhancerYes
Page 13
2-4
2. Product specications
ItemUN32M5300AFXZA
Video
Audio
Auto Motion PlusYes
Film ModeYes
PictureWSS,HDMI Black Level
Response Time8ms
Viewing Angle (H/V)178/178
Natural Mode SupportYes
Peak IlluminatorN/A
Quantum Dot ColorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)10W(5W+5W)
Speaker Type2CH(Down Firing + Base Reex)
WooferN/A
Main Speaker Output (W)20W(10W+10W)
Woofer Speaker Output (W)N/A
Twitter Speaker Output (W)N/A
Smart Service
VESA Standard
Smart Feature
Multiroom LinkN/A
Bluetooth AudioN/A
Smart TV TypeSmart
Voice InteractionN/A
TV PlusN/A
Web BrowserYes
One app SupportN/A
Smart ViewN/A
Screw SizeM4
Screw depth20.9~21.9
VESA Spec100.0 x 100.0
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerN/A
360 Camera SupportN/A
Family Square with S-CloudN/A
Together playYes
Easy SetupN/A
App CastingYes
Wireless TV On - Samsung WOLYes
Page 14
2-5
2. Product specications
ItemUN32M5300AFXZA
Smart Feature
Localization
Wired TV On - Samsung WOLYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
CVP-2N/A
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
S-ShareN/A
Dongle Compatibility (3G / LTE / WiFi)
Wireless CopyN/A
Sound MirroringN/A
Analog Clean ViewN/A
Cricket PredictionN/A
Sports ModeN/A
Senior modeN/A
N/A
Feature
Clean ViewN/A
Family TV 2.0N/A
Local Cinema ModeN/A
All Care ProtectionN/A
Décor Mode Picture EngineN/A
Décor ModeN/A
Low Power (Décor Mode)N/A
Bluetooth Speaker (Frame)N/A
Motion Detection (Frame)N/A
Intelligent Picture and Sound Dynamic Media
Intelligent Picture and Sound- IP
Streaming
Instant OnYes
ProcessorQuad-core
SCSA SupportN/A
Accessibility
Digital Clean ViewYes
Voice Guide(US English)/ Enlarge/ High Contrast/
Learn TV Remote(US English)/ Multi-output Audio
N/A
N/A
Ultra Clean ViewYes
Auto Channel SearchYes
Auto Power OffYes
Page 15
2-6
2. Product specications
ItemUN32M5300AFXZA
Feature
Caption (Subtitle)Yes
ConnectShare™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
ConnectShare™ TransferN/A
Embeded POPYes
EPGYes
Extended PVRN/A
Game ModeYes
ENG,EST,FIN,FRA,DEU,GRE,HUN,ITA,LAT,LTU,
OSD Language
Picture-In-PictureN/A
BT HID SupportN/A
USB HID SupportYes
Teletext (TTX)N/A
Time ShiftN/A
One ConnectN/A
NOR,POL,POR,ROM,SER,SLK,SPA,SWE,BUL,C
RO,CZE,DAN,DUT,SLV,ALB,MKD,BOS,KOR
Additional Feature
System
Core Component
V-ChipYes
MBR SupportN/A
IPv6 SupportYes(US)
GigabitN/A
--
Digital BroadcastingATSC / Clear QAM
DTV Sound SystemDolby
Analog TunerYes
Analog Tuner TypeNTSC 3.58
2 TunerN/A
CI (Common Interface)N/A
Data BroadcastingN/A
ATV Sound SystemM
Tuner Vendor & Model(SoluM) | DTVS20EH7A
TV KeyN/A
DDR SDRAMHynix
Flash MemoryEMMC | Toshiba
Serial Flash MemoryWINBOND
HDMI SwitchN/A
Display Device VenderBOE
Page 16
2-7
2. Product specications
ItemUN32M5300AFXZA
Connectivity
HDMI2
Resolution1920 x 1080i 60
DVI Support PortN/A
MHL Support PortN/A
USB1
Port 1 Type2.0
Port 2 TypeN/A
Port 3 TypeN/A
Port 4 TypeN/A
Port 5 TypeN/A
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)1
Audio Out (Mini Jack / LR)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input /
Satellite Input)
Ex-Link ( RS-232C )N/A
CI SlotN/A
Monitor OutputN/A
1/1(Common Use for Terrestrial)/0
Design
Eco
DVI
ResolutionN/A
D-Sub ResolutionN/A | N/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
DesignNorth America J5200 re-use
Bezel TypeNNB
Slim Type58mm
Front ColorBlack Hairline
Light Effect (Deco)N/A
Stand TypeY Feet (Metallic Silver-SMT)
Swivel (Left/Right)N/A
Energy Efciency ClassYes
Eco MarkN/A
Page 17
2-8
2. Product specications
ItemUN32M5300AFXZA
Eco
Security
General Information
Display
Eco SensorYes
Mercury Content (mg)0.0
Lead PresenceYes
--
ItemUN40M5300AFXZA
ProductLED
Cabinet Basic CodeU40MJ1
Series5
CountryUNITED STATES
Tools SupportN/A
Platform(TV)SoC | KANT-S
Inch40
Real Inch39.5
Q DisplayN/A
Resolution1920 x 1080
Screen CurvatureN/A
Video
10bit SupportN/A
Bendable PanelN/A
Ultra BlackN/A
Picture EngineHyperReal
Motion Rate60
PQI (Picture Quality Index)500
HDR (High Dynamic Range)N/A
Q Contrast UltimateN/A
Q ContrastN/A
Dynamic Contrast RatioMega Contrast
Micro DimmingM/D Pro
Precision Black (Local Dimming)N/A
Q ColorN/A
Dynamic Crystal ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)Yes
PurColorYes
Q EveryviewN/A
Auto Depth EnhancerN/A
Contrast EnhancerYes
Page 18
2-9
2. Product specications
ItemUN40M5300AFXZA
Video
Audio
Auto Motion PlusYes
Film ModeYes
PictureWSS,HDMI Black Level
Response Time8ms
Viewing Angle (H/V)178/178
Natural Mode SupportYes
Peak IlluminatorN/A
Quantum Dot ColorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W(10W+10W)
Speaker Type2CH(Down Firing + Base Reex)
WooferN/A
Main Speaker Output (W)20W(10W+10W)
Woofer Speaker Output (W)N/A
Twitter Speaker Output (W)N/A
Smart Service
VESA Standard
Smart Feature
Multiroom LinkN/A
Bluetooth AudioN/A
Smart TV TypeSmart
Voice InteractionN/A
TV PlusN/A
Web BrowserYes
One app SupportN/A
Smart ViewN/A
Screw SizeM8
Screw depth20~21
VESA Spec200.0 x 200.0
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerN/A
360 Camera SupportN/A
Family Square with S-CloudN/A
Together playYes
Easy SetupN/A
App CastingYes
Wireless TV On - Samsung WOLYes
Page 19
2-10
2. Product specications
ItemUN40M5300AFXZA
Smart Feature
Localization
Wired TV On - Samsung WOLYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
CVP-2N/A
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
S-ShareN/A
Dongle Compatibility (3G / LTE / WiFi)
Wireless CopyN/A
Sound MirroringN/A
Analog Clean ViewN/A
Cricket PredictionN/A
Sports ModeN/A
Senior modeN/A
Clean ViewN/A
N/A
Feature
Family TV 2.0N/A
Local Cinema ModeN/A
All Care ProtectionN/A
Décor Mode Picture EngineN/A
Décor ModeN/A
Low Power (Décor Mode)N/A
Bluetooth Speaker (Frame)N/A
Motion Detection (Frame)N/A
Intelligent Picture and Sound Dynamic Media
Intelligent Picture and Sound- IP
Streaming
Instant OnYes
ProcessorQuad-core
SCSA SupportN/A
Accessibility
Digital Clean ViewYes
Voice Guide(US English)/ Enlarge/ High Contrast/
Learn TV Remote(US English)/ Multi-output Audio
N/A
N/A
Ultra Clean ViewYes
Auto Channel SearchYes
Auto Power OffYes
Page 20
2-11
2. Product specications
ItemUN40M5300AFXZA
Feature
Caption (Subtitle)Yes
ConnectShare™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
ConnectShare™ TransferN/A
Embeded POPYes
EPGYes
Extended PVRN/A
Game ModeYes
ENG,EST,FIN,FRA,DEU,GRE,HUN,ITA,LAT,LTU,
OSD Language
Picture-In-PictureN/A
BT HID SupportN/A
USB HID SupportYes
Teletext (TTX)N/A
Time ShiftN/A
One ConnectN/A
NOR,POL,POR,ROM,SER,SLK,SPA,SWE,BUL,C
RO,CZE,DAN,DUT,SLV,ALB,MKD,BOS,KOR
Additional Feature
System
Core Component
V-ChipYes
MBR SupportN/A
IPv6 SupportYes(US)
GigabitN/A
--
Digital BroadcastingATSC / Clear QAM
DTV Sound SystemDolby
Analog TunerYes
Analog Tuner TypeNTSC 3.58
2 TunerN/A
CI (Common Interface)N/A
Data BroadcastingN/A
ATV Sound SystemM
Tuner Vendor & Model(SoluM) | DTVS20EH7A
TV KeyN/A
DDR SDRAMHynix
Flash MemoryEMMC | Toshiba
Serial Flash MemoryWINBOND
HDMI SwitchN/A
Display Device VenderInnolux
Page 21
2-12
2. Product specications
ItemUN40M5300AFXZA
Connectivity
HDMI2
Resolution1920 x 1080i 60
DVI Support PortN/A
MHL Support PortN/A
USB1
Port 1 Type2.0
Port 2 TypeN/A
Port 3 TypeN/A
Port 4 TypeN/A
Port 5 TypeN/A
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)1
Audio Out (Mini Jack / LR)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input /
Satellite Input)
Ex-Link ( RS-232C )N/A
1/1(Common Use for Terrestrial)/0
Design
CI SlotN/A
Monitor OutputN/A
DVI
ResolutionN/A
D-Sub ResolutionN/A | N/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
DesignNorth America J5200 re-use
Bezel TypeNNB
Slim Type58mm
Front ColorGlossy Black
Light Effect (Deco)N/A
Stand TypeV-Shape(Black)
Eco
Swivel (Left/Right)N/A
Energy Efciency ClassYes
Page 22
2-13
2. Product specications
ItemUN40M5300AFXZA
Eco
Security
General Information
Display
Eco MarkN/A
Eco SensorYes
Mercury Content (mg)0.0
Lead PresenceYes
--
ItemUN43M5300AFXZA
ProductLED
Cabinet Basic CodeU43MJ1
Series5
CountryUNITED STATES
Tools SupportN/A
Platform(TV)SoC | KANT-S
Inch43
Real Inch42.5
Q DisplayN/A
Resolution1920 x 1080
Video
Screen CurvatureN/A
10bit SupportN/A
Bendable PanelN/A
Ultra BlackN/A
Picture EngineHyperReal
Motion Rate60
PQI (Picture Quality Index)500
HDR (High Dynamic Range)N/A
Q Contrast UltimateN/A
Q ContrastN/A
Dynamic Contrast RatioMega Contrast
Micro DimmingM/D Pro
Precision Black (Local Dimming)N/A
Q ColorN/A
Dynamic Crystal ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)Yes
PurColorYes
Q EveryviewN/A
Auto Depth EnhancerN/A
Page 23
2-14
2. Product specications
ItemUN43M5300AFXZA
Video
Audio
Contrast EnhancerYes
Auto Motion PlusYes
Film ModeYes
PictureWSS,HDMI Black Level
Response Time8ms
Viewing Angle (H/V)178/178
Natural Mode SupportYes
Peak IlluminatorN/A
Quantum Dot ColorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W(10W+10W)
Speaker Type2CH(Down Firing + Base Reex)
WooferN/A
Main Speaker Output (W)20W(10W+10W)
Woofer Speaker Output (W)N/A
Smart Service
VESA Standard
Smart Feature
Twitter Speaker Output (W)N/A
Multiroom LinkN/A
Bluetooth AudioN/A
Smart TV TypeSmart
Voice InteractionN/A
TV PlusN/A
Web BrowserYes
One app SupportN/A
Smart ViewN/A
Screw SizeM8
Screw depth20-21
VESA Spec200.0 x 200.0
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerN/A
360 Camera SupportN/A
Family Square with S-CloudN/A
Together playYes
Easy SetupN/A
App CastingYes
Page 24
2-15
2. Product specications
ItemUN43M5300AFXZA
Smart Feature
Localization
Wireless TV On - Samsung WOLYes
Wired TV On - Samsung WOLYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
CVP-2N/A
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
S-ShareN/A
Dongle Compatibility (3G / LTE / WiFi)
Wireless CopyN/A
Sound MirroringN/A
Analog Clean ViewN/A
Cricket PredictionN/A
Sports ModeN/A
N/A
Feature
Senior modeN/A
Clean ViewN/A
Family TV 2.0N/A
Local Cinema ModeN/A
All Care ProtectionN/A
Décor Mode Picture EngineN/A
Décor ModeN/A
Low Power (Décor Mode)N/A
Bluetooth Speaker (Frame)N/A
Motion Detection (Frame)N/A
Intelligent Picture and Sound Dynamic Media
Intelligent Picture and Sound- IP
Streaming
Instant OnYes
ProcessorQuad-core
SCSA SupportN/A
Accessibility
Digital Clean ViewYes
Voice Guide(US English)/ Enlarge/ High Contrast/
Learn TV Remote(US English)/ Multi-output Audio
N/A
N/A
Ultra Clean ViewYes
Auto Channel SearchYes
Page 25
2-16
2. Product specications
ItemUN43M5300AFXZA
Feature
Auto Power OffYes
Caption (Subtitle)Yes
ConnectShare™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
ConnectShare™ TransferN/A
Embeded POPYes
EPGYes
Extended PVRN/A
Game ModeYes
ENG,EST,FIN,FRA,DEU,GRE,HUN,ITA,LAT,LTU,
OSD Language
Picture-In-PictureN/A
BT HID SupportN/A
USB HID SupportYes
Teletext (TTX)N/A
Time ShiftN/A
NOR,POL,POR,ROM,SER,SLK,SPA,SWE,BUL,C
RO,CZE,DAN,DUT,SLV,ALB,MKD,BOS,KOR
Additional Feature
System
Core Component
One ConnectN/A
V-ChipYes
MBR SupportN/A
IPv6 SupportYes(US)
GigabitN/A
--
Digital BroadcastingATSC / Clear QAM
DTV Sound SystemDolby
Analog TunerYes
Analog Tuner TypeNTSC 3.58
2 TunerN/A
CI (Common Interface)N/A
Data BroadcastingN/A
ATV Sound SystemM
Tuner Vendor & Model(SoluM) | DTVS20EH7A
TV KeyN/A
DDR SDRAMHynix
Flash MemoryEMMC | Toshiba
Serial Flash MemoryWINBOND
HDMI SwitchN/A
Page 26
2-17
2. Product specications
ItemUN43M5300AFXZA
Core Component
Connectivity
Display Device VenderBOE
HDMI2
Resolution1920 x 1080i 60
DVI Support PortN/A
MHL Support PortN/A
USB1
Port 1 Type2.0
Port 2 TypeN/A
Port 3 TypeN/A
Port 4 TypeN/A
Port 5 TypeN/A
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)1
Audio Out (Mini Jack / LR)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input /
Satellite Input)
Ex-Link ( RS-232C )N/A
1/1(Common Use for Terrestrial)/0
Design
CI SlotN/A
Monitor OutputN/A
DVI
ResolutionN/A
D-Sub ResolutionN/A | N/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
DesignNorth America J5200 re-use
Bezel TypeNNB
Slim Type58mm
Front ColorGlossy Black
Light Effect (Deco)N/A
Stand TypeV-Shape(Black)
Swivel (Left/Right)N/A
Page 27
2-18
2. Product specications
ItemUN43M5300AFXZA
Eco
Security
General Information
Display
Energy Efciency ClassYes
Eco MarkN/A
Eco SensorYes
Mercury Content (mg)0.0
Lead PresenceYes
--
ItemUN49M5300AFXZA
ProductLED
Cabinet Basic CodeU49MJ1
Series5
CountryUNITED STATES
Tools SupportN/A
Platform(TV)SoC | KANT-S
Inch49
Real Inch48.5
Q DisplayN/A
Video
Resolution1920 x 1080
Screen CurvatureN/A
10bit SupportN/A
Bendable PanelN/A
Ultra BlackN/A
Picture EngineHyperReal
Motion Rate60
PQI (Picture Quality Index)500
HDR (High Dynamic Range)N/A
Q Contrast UltimateN/A
Q ContrastN/A
Dynamic Contrast RatioMega Contrast
Micro DimmingM/D Pro
Precision Black (Local Dimming)N/A
Q ColorN/A
Dynamic Crystal ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)Yes
PurColorYes
Q EveryviewN/A
Page 28
2-19
2. Product specications
ItemUN49M5300AFXZA
Video
Audio
Auto Depth EnhancerN/A
Contrast EnhancerYes
Auto Motion PlusYes
Film ModeYes
PictureWSS,HDMI Black Level
Response Time8 ms
Viewing Angle (H/V)178/178
Natural Mode SupportYes
Peak IlluminatorN/A
Quantum Dot ColorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W(10W+10W)
Speaker Type2CH(Down Firing + Base Reex)
WooferN/A
Main Speaker Output (W)20W(10W+10W)
Smart Service
VESA Standard
Smart Feature
Woofer Speaker Output (W)N/A
Twitter Speaker Output (W)N/A
Multiroom LinkN/A
Bluetooth AudioN/A
Smart TV TypeSmart
Voice InteractionN/A
TV PlusYes(US only, App)
Web BrowserYes
One app SupportN/A
Smart ViewN/A
Screw SizeM8
Screw depth20~21
VESA Spec200.0 x 200.0
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerN/A
360 Camera SupportN/A
Family Square with S-CloudN/A
Together playYes
Easy SetupN/A
Page 29
2-20
2. Product specications
ItemUN49M5300AFXZA
Smart Feature
Localization
App CastingYes
Wireless TV On - Samsung WOLYes
Wired TV On - Samsung WOLYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
CVP-2N/A
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
S-ShareN/A
Dongle Compatibility (3G / LTE / WiFi)
Wireless CopyN/A
Sound MirroringN/A
Analog Clean ViewN/A
Cricket PredictionN/A
N/A
Feature
Sports ModeN/A
Senior modeN/A
Clean ViewN/A
Family TV 2.0N/A
Local Cinema ModeN/A
All Care ProtectionN/A
Décor Mode Picture EngineN/A
Décor ModeN/A
Low Power (Décor Mode)N/A
Bluetooth Speaker (Frame)N/A
Motion Detection (Frame)N/A
Intelligent Picture and Sound Dynamic Media
Intelligent Picture and Sound- IP
Streaming
Instant OnYes
ProcessorQuad-core
N/A
N/A
SCSA SupportN/A
Accessibility
Digital Clean ViewYes
Ultra Clean ViewYes
Voice Guide(US English)/ Enlarge/ High Contrast/
Learn TV Remote(US English)/ Multi-output Audio
Page 30
2-21
2. Product specications
ItemUN49M5300AFXZA
Feature
Auto Channel SearchYes
Auto Power OffYes
Caption (Subtitle)Yes
ConnectShare™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
ConnectShare™ TransferN/A
Embeded POPYes
EPGYes
Extended PVRN/A
Game ModeYes
ENG,EST,FIN,FRA,DEU,GRE,HUN,ITA,LAT,LTU,
OSD Language
Picture-In-PictureN/A
BT HID SupportN/A
USB HID SupportYes
Teletext (TTX)N/A
NOR,POL,POR,ROM,SER,SLK,SPA,SWE,BUL,C
RO,CZE,DAN,DUT,SLV,ALB,MKD,BOS,KOR
Additional Feature
System
Time ShiftN/A
One ConnectN/A
V-ChipYes
MBR SupportN/A
IPv6 SupportYes(US)
GigabitN/A
--
Digital BroadcastingATSC / Clear QAM
DTV Sound SystemDolby
Analog TunerYes
Analog Tuner TypeNTSC 3.58
2 TunerN/A
CI (Common Interface)N/A
Data BroadcastingN/A
ATV Sound SystemM
Tuner Vendor & Model(SoluM) | DTVS20EH7A
Core Component
TV KeyN/A
DDR SDRAMHynix
Flash MemoryEMMC | Toshiba
Serial Flash MemoryWINBOND
Page 31
2-22
2. Product specications
ItemUN49M5300AFXZA
Core Component
Connectivity
HDMI SwitchN/A
Display Device VenderSDC
HDMI2
Resolution1920 x 1080i 60
DVI Support PortN/A
MHL Support PortN/A
USB1
Port 1 Type2.0
Port 2 TypeN/A
Port 3 TypeN/A
Port 4 TypeN/A
Port 5 TypeN/A
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)1
Audio Out (Mini Jack / LR)N/A
Design
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input /
Satellite Input)
Ex-Link ( RS-232C )N/A
CI SlotN/A
Monitor OutputN/A
DVI
ResolutionN/A
D-Sub ResolutionN/A | N/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
DesignNorth America J5200 re-use
Bezel TypeNNB
Slim Type58mm
1/1(Common Use for Terrestrial)/0
Front ColorGlossy Black
Light Effect (Deco)N/A
Stand TypeV-Shape(Black)
Page 32
2-23
2. Product specications
ItemUN49M5300AFXZA
Design
Eco
Security
General Information
Display
Swivel (Left/Right)N/A
Energy Efciency ClassYes
Eco MarkN/A
Eco SensorYes
Mercury Content (mg)0.0
Lead PresenceYes
--
ItemUN50M5300AFXZA
ProductLED
Cabinet Basic CodeU50MJ1
Series5
CountryUNITED STATES
Tools SupportN/A
Platform(TV)SoC | KANT-S
Inch50
Real Inch49.5
Video
Q DisplayN/A
Resolution1920 x 1080
Screen CurvatureN/A
10bit SupportN/A
Bendable PanelN/A
Ultra BlackN/A
Picture EngineHyperReal
Motion Rate60
PQI (Picture Quality Index)500
HDR (High Dynamic Range)N/A
Q Contrast UltimateN/A
Q ContrastN/A
Dynamic Contrast RatioMega Contrast
Micro DimmingM/D Pro
Precision Black (Local Dimming)N/A
Q ColorN/A
Dynamic Crystal ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)Yes
PurColorYes
Page 33
2-24
2. Product specications
ItemUN50M5300AFXZA
Video
Audio
Q EveryviewN/A
Auto Depth EnhancerN/A
Contrast EnhancerYes
Auto Motion PlusYes
Film ModeYes
PictureWSS,HDMI Black Level
Response Time8ms
Viewing Angle (H/V)178/178
Natural Mode SupportYes
Peak IlluminatorN/A
Quantum Dot ColorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W(10W+10W)
Speaker Type2CH(Down Firing + Base Reex)
WooferN/A
Smart Service
VESA Standard
Smart Feature
Main Speaker Output (W)20W(10W+10W)
Woofer Speaker Output (W)N/A
Twitter Speaker Output (W)N/A
Multiroom LinkN/A
Bluetooth AudioN/A
Smart TV TypeSmart
Voice InteractionN/A
TV PlusN/A
Web BrowserYes
One app SupportN/A
Smart ViewN/A
Screw SizeM8
Screw depth20-21
VESA Spec200.0 x 200.0
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerN/A
360 Camera SupportN/A
Family Square with S-CloudN/A
Together playYes
Page 34
2-25
2. Product specications
ItemUN50M5300AFXZA
Smart Feature
Localization
Easy SetupN/A
App CastingYes
Wireless TV On - Samsung WOLYes
Wired TV On - Samsung WOLYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
CVP-2N/A
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
S-ShareN/A
Dongle Compatibility (3G / LTE / WiFi)
Wireless CopyN/A
Sound MirroringN/A
Analog Clean ViewN/A
N/A
Feature
Cricket PredictionN/A
Sports ModeN/A
Senior modeN/A
Clean ViewN/A
Family TV 2.0N/A
Local Cinema ModeN/A
All Care ProtectionN/A
Décor Mode Picture EngineN/A
Décor ModeN/A
Low Power (Décor Mode)N/A
Bluetooth Speaker (Frame)N/A
Motion Detection (Frame)N/A
Intelligent Picture and Sound Dynamic Media
Intelligent Picture and Sound- IP
Streaming
Instant OnYes
ProcessorQuad-core
N/A
N/A
SCSA SupportN/A
Accessibility
Digital Clean ViewYes
Voice Guide(US English)/ Enlarge/ High Contrast/
Learn TV Remote(US English)/ Multi-output Audio
Page 35
2-26
2. Product specications
ItemUN50M5300AFXZA
Feature
Ultra Clean ViewYes
Auto Channel SearchYes
Auto Power OffYes
Caption (Subtitle)Yes
ConnectShare™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
ConnectShare™ TransferN/A
Embeded POPYes
EPGYes
Extended PVRN/A
Game ModeYes
ENG,EST,FIN,FRA,DEU,GRE,HUN,ITA,LAT,LTU,
OSD Language
Picture-In-PictureN/A
BT HID SupportN/A
USB HID SupportYes
NOR,POL,POR,ROM,SER,SLK,SPA,SWE,BUL,C
RO,CZE,DAN,DUT,SLV,ALB,MKD,BOS,KOR
Additional Feature
System
Teletext (TTX)N/A
Time ShiftN/A
One ConnectN/A
V-ChipYes
MBR SupportN/A
IPv6 SupportYes(US)
GigabitN/A
--
Digital BroadcastingATSC / Clear QAM
DTV Sound SystemDolby
Analog TunerYes
Analog Tuner TypeNTSC 3.58
2 TunerN/A
CI (Common Interface)N/A
Data BroadcastingN/A
ATV Sound SystemM
Core Component
Tuner Vendor & Model(SoluM) | DTVS20EH7A
TV KeyN/A
DDR SDRAMHynix
Flash MemoryEMMC | Toshiba
Page 36
2-27
2. Product specications
ItemUN50M5300AFXZA
Core Component
Connectivity
Serial Flash MemoryWINBOND
HDMI SwitchN/A
Display Device VenderInnolux
HDMI2
Resolution1920 x 1080i 60
DVI Support PortN/A
MHL Support PortN/A
USB1
Port 1 Type2.0
Port 2 TypeN/A
Port 3 TypeN/A
Port 4 TypeN/A
Port 5 TypeN/A
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)1
Design
Audio Out (Mini Jack / LR)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input /
Satellite Input)
Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Operating Temperature: 50˚F ~ 104˚F (10˚C ~ 40˚C)
Operating Humidity: 10% ~ 80%, non-condensing
Storage Temperature: -4˚F ~ 113˚F (-20˚C ~ 45˚C)
Storage Humidity: 5% ~ 95%, non-condensing
AC110-120V 60Hz
Page 39
2. Product specications
2-3. Accessories
NOTE
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
ProductDescriptionCode. NoRemark
BN59-01267A
Remote Control &
Batteries
4301-000121
Power Cord3903-001117
Manual Users
HOLDER-STAND CABLE
32" BN68-08058N
-
40"BN68-03209R
43"BN68-03209R
49"BN68-08058Q
50"BN68-03209R
32" -
40"BN61-08370A
43"BN61-08370A
49"BN61-08370A
50"BN61-08370A
2-30
Page 40
3. Disassembly and Reassemble
3. Disassembly and Reassembly
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING
3-1. Disassembly and Reassembly
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
UN32M5300AFXZA
Place monitor face down on cushioned
1
table.
If there is no additional coment, it is same for all inches.3.
DescriptionPicture DescriptionScrews
Remove 4 Screws from ASSY STAND
2
P-BASE (R/L).
Remove ASSY STAND P-BASE (R/L).
Remove Cover Rear.
3
Torque :
9~ 10Kgf.cm
6003-001782
3-1
Page 41
3-2
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the Function Cable, Speaker
4
Cable, WIFI Cable, LVDS Cable and LED
Cable
Removing Main Board.
5
Gently lift up (Bottom Right corner) to •
release the lock.
Use both hands to hold the Board and •
slide UP to release the Board.
Function Cable
WIFI Cable
Speaker Cable
LED Cable
LVDS Cable
Locking
Remove the ASSY SPEAKER P (L/R) and
6
ASSY BOARD P, WIFI.
ASSY SPEAKER P
WIFI
ASSY BOARD P
Page 42
3-3
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Completed disassembly.
7
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
COVER-REAR (32 Inches)
DescriptionPicture Description
Open the bottom corner hook 2EA(Right side and
1
bottom side ).
Notch
Page 43
3-4
3. Disassembly and Reassemble
DescriptionPicture Description
Open the side 5EA hook using JIG one by one as
2
the photo show the JIG location.
O
P
E
N
12354
1
2
3
4
5
Page 44
3-5
3. Disassembly and Reassemble
DescriptionPicture Description
From bottom side to bottom middle
3
open the bottom hook.
OPEN
1
Open the bottom corner hook 2EA(Left side and
4
bottom side ).
2
Notch
Page 45
3-6
3. Disassembly and Reassemble
DescriptionPicture Description
From bottom side to bottom middle open the
5
bottom hook.
OPEN
1
Open the side 5EA hook using JIG one by one as
6
the photo show the JIG location.
2
O
P
E
N
14352
1
Page 46
3-7
3. Disassembly and Reassemble
DescriptionPicture Description
2
3
4
Open the top corner hook(Left side).
7
5
Notch
Page 47
3-8
3. Disassembly and Reassemble
DescriptionPicture Description
Open the top corner hook(Right side).
8
Open the top hook use the hand (Put t he hand on
9
the Cover-rear top edge).
Notch
OPEN
OR
OPEN
1
2
OR
Page 48
3-9
3. Disassembly and Reassemble
NOTE
DescriptionPicture Description
1
2
Reassembly procedures are in the reverse order of disassembly procedures.
Page 49
3-10
3. Disassembly and Reassemble
UN**5300AFXZA
Require Parts
DescriptionPicture DescriptionScrews
Place TV face down on cushioned table.
1
Required Jigs & Tools
Open Jig Tool•BN81-12884A
Remove Screws from the ASSY GUIDE
2
P-STAND.
4 EA•
Insert the Open Jig into the notch at the
3
bottom corners, and then release the
locking tabs.
Opening-Jig(BN81-12884) is required.•
1 Insert
Open Jig.
2 Move it
to the side.
Notch
Insert Opening-Jig as shown in the picture.
Torque :
9 ~ 10Kgf.cm
6003-001494
Page 50
3-11
3. Disassembly and Reassemble
CAUTION
DescriptionPicture DescriptionScrews
Be careful during disassembly at Parting(must glove).•
Be careful during disassembly at corner ribs.•
Hooks can be damaged when disassembling is done by hands or tools which is bigger than •
Opening-Jig.
Be careful the damage of Chassis-Front and Cover-Rear.•
Move the Open Jig from the notch towards
4
the top on both sides of the Rear Cover.
Open-Jig should be fully inserted and then
pry to release the locking tabs.
Then, move across the top.
Open Direction
Jig Direction
Jig Direction
Jig Direction
Gently lift up the Rear Cover as shown in
5
the picture.
Page 51
3-12
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the ASSY BOARD P Cable, ASSY
6
SPEAKER P Cable, SMPS Cable and
LVDS cable.
Remove the SMPS Cable and BLU Cable.
7
ASSY BOARD P Cable
ASSY SPEAKER P Cable
MAIN-SMPS Cable
LVDS Cable
MAIN-SMPS Cable
BLU Cable
Removing Main Board.
8
Gently lift up (Bottom Right corner) to •
release the lock.
Use both hands to hold the board and •
slide UP to release the board.
Locking
Page 52
3-13
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Removing SMPS Board.
9
10
Gently lift up (Bottom Left corner) to •
release the lock.
Use both hands to hold the board and •
slide UP to release.
Remove the ASSY SPEAKER P (L/R) and
ASSY BOARD P.
Locking
ASSY SPEAKER P
ASSY BOARD P
Completed disassembly.
11
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Page 53
4. Troubleshooting
4-1. Troubleshooting
Previous Check
Check the various cable connections rst.1.
Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. -
Check the power input to the ASSY PCB MAIN.2.
ASSY PCB MAIN
4. Troubleshooting
LVDS Cable
WIFI
ASSY BOARD P-FUNCTION TACT
ASSY PCB MAIN
Wi/BT Combo
Module
ASSY BOARD P-FUNCTION TACT
Check the power in & output between SMPS & Main Board, Main Board & Panel, IP & Panel3.
ASSY SPEAKER P (R/L)
SMPS Cable
ASSY SPEAKER P (R/L)
DC VSS-LED PD BD
BLU Cable
LVDS Cable
4-1
Page 54
4-2
4. Troubleshooting
4-2. How to Check Fault Symptom
4-2-1. Power
TV POWER STANDBY
TV in Standby1.
Standby LED Indicator √
If Not Lit:2.
AC 120Vac Line √
If missing:3.
120Vac Source and Power Cord √
If OK:4.
Resistance on SMPS √Fuse after rst removing AC power cord.
If fusses are open replace SMPS.5.
If fuses are OK:6.
√Standby: A13V (Always On) to Main Board. Should all be approx. 9 VDC
If any missing remove the SMPS connector to Main Board .7.
Standby A13V again for 9VDC. √
If OK replace -Main Board.
If still missing replace -SMPS.
Page 55
4-3
4. Troubleshooting
SMPS POWER
SMPS_Front
1 CNM803
2 CNL802
Detail
1
21UDA13V
43PWM_BLUA13V
65Power On/OffA13V
87GNDA13V
109GNDGND
To Main Board CNM803
2
987654321
:::::::::
1+1-2+2- N.C 3+3-4+4-
To Panel LEDS CNL802
Testing
A13V1. Standby to Main Board : Approx 9Vdc.
Power_On/Off2. : 3.3Vdc Power ON/OFF.
A13V3. : to steady 12.7 Vdc.
OD/UD : 3.3Vdc4. Over & Under Drive.
BLU_PWM : .9V~3.3Vdc5. also labeled “BLU On/Off” Backlight On/Off & Backlight (PWM signal) Level Control.
Page 56
4-4
4. Troubleshooting
BACKLIGHTS
Activate Backlights Test1. :
Disconnect Lead Cable from Main Board to Power Supply. (CNM803) TV Screen for active backlight LEDs. √
If NO BACKLIGHTS2.
Minus (Control) & Plus pins (Supply) on the Panel Connector voltages to the Panel. √
If no pin voltages replace SMPS. -
If BACKLIGHTS ON BUT PANEL SECTION(S) OFF3.
The Supply Drive √+ pins. All should measure same.
If a -+ pin measures higher voltage, a string(s) of LEDs are likely open.Remove Panel connector and verify same open backlight voltage condition. -Replace Panel.
If a 4. + pin measures low voltage disconnect connector to panel
The Low Plus Pin Voltage again.√
If it stays low the -SMPS is defective, if it goes high, defective Panel.
For BACKLIGHT DIMMING PROBLEMS:
Go to • Menu > Picture > Backlight and vary level (0 – 20)
If no backlight changes observed:•
Panel Connector pin voltages and BLU_PWM voltages (CNL802) while changing backlight level. √
If Panel voltages don’t change, and BLU_PWM changes, replace • SMPS.
If BLU_PWM doesn’t change replace • Main/T-CON Board.
Page 57
4-2-2. Main
4-5
4. Troubleshooting
No power & No picture_32 Inches
Diagnostics
Check the LED of function.
Yes
Check the CN201_DR connecter
Yes
Check the A19V of BD201_DR
Yes
Check the F201_DR and F202_DR
Yes
Check the A13V of L201_DR, B19V of
Q205_DR #1.
Yes
Check the A3.3V of BD201, B3.3V of
IC207#1
Yes
No
No
No
No
No
No
Check link of AC voltage.
Change the Adapter
Change the Adapter
Change the Main Assy.
Change the Main Assy.
Change the Main Assy.
Check the 13V of LVDS
Q205#1/2/5/6
Yes
Change the LVDS
No
No
Change the Panel.
Page 58
4-6
4. Troubleshooting
Location of Parts
Main Board_Front
Q205_DR
L201_DR
Q205
BD201
IC207
CN201_DR
BD201_DR
F201_DR
F202_DR
Page 59
4-7
4. Troubleshooting
No power & No picture_40, 43, 49, 50 Inches
Diagnostics
Check the LED of function.
Yes
Open the BACK-COVER and check the
12P power cable.
Yes
Check the A13V of BD211_SMPS/
BD200_SMPS/BD214_SMPS/BD209_
SMPS
Yes
Check the Q203 base, voltage must be
no larger than 0.5V.
Yes
Check the A5V of L203, B13V of Q201.
Yes
Check the A3.3V/B3.3V of Main IC
Check B1.8V of DDR IC
IC207#1, L201, L204.
Yes
No
No
No
No
No
No
Check link of AC voltage.
Connect the 12p power cable.
Change the SMPS.
Change the Main Assy.
Change the Main Assy.
Change the Main Assy.
Check the 13V of LVDS
Q205#1/2/5/6.
Yes
Change the LVDS.
No
No
Change the Panel.
Page 60
4-8
4. Troubleshooting
Location of Parts
Main Board_Front
L203
L204
L201
BD211
/200
/214
/209
Q201
Q203
Q205
L207
Page 61
4-2-3. Video
4-9
4. Troubleshooting
MAIN
Main Board Section1.
1 Start Up Logo
(Not all models)
Video Operation : Generated on Main Section.
If OK:1.
Source & Input Cables. √
Other inputs. √
One Connect Cable/Box. √
If Noisy:2.
Panel (defective). √
2 Customer Picture Test 13 Mute - 147 - Mute
Page 62
4-10
4. Troubleshooting
PANEL
If Noisy:1.
Panel (defective). √
Page 63
4-2-4. Audio
4-11
4. Troubleshooting
AUDIO
Source
No TV Sound•
Menu → Audio → Speaker Settings set to √TV Speaker
Noisy / Distorted TV Audio•
Customer Menu → Support → √Sound Test
If • Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality) √
Main Board √
Compare audio level out to speakers with multi meter.•
Replace defective Speakers or Main Board or Cable. √
IF • Sound Test OK :
Audio Source & External Cables. √
Other Inputs. √
With external Audio Generator (device or App). √
Optical Digital Out Errors•
Red light from Optical Digital Out. √
→
Main board
→
Speakers
No HDMI Audio •
Source / HDMI Cable √
Swap with other HDMI Inputs/Sources.•
Perform • EDID Write in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest rmware on TV. √
If not restored replace One Connect Box.•
Check Audio Format PCM/Dolby based on external Receiver.•
ARC Issues•
HDMI Cable is input to the ARC Designated HDMI port. √
ARC (HDMI Control) is enabled on the external Receiver. √
Bluetooth Audio "• Sound Share" Connection Issues
Sound Bar is in TV Mode. √
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins. •
Page 64
4-12
4. Troubleshooting
4-2-5. Network
<TV><Router><Internet>
TV to Router "Failure"
Check Network Status (TV Router Internet)
Wired & Wireless MAC Address• in Customer Support Menu.
No Wired MAC Address √: Replace Main Board.
No Wireless MAC Address √: Module cabling & voltages from Main Board.
If operating voltages are OK but signal missing. √
Replace WiFi Module (WiFi/Bluetooth Module).•
Proper • security passcode
Check Wi-Fi signal strength at TV (use WiFi Analyzer or similar App). √
Try another source (Hot spot or Test Router).•
Check related Bulletins. √Check √Factory Mode → SVC → Info → WiFi Error Count (replace module for high error counts).
Router to Network "Failure"
Check Network Status (TV Router Internet)
Instruct the customer the TV has proper connection to the router and is likely OK.•
Check other devices using network are OK. If they test OK this does not mean the TV should be working. √
Try another source (Hotspot) to test/show TV Network operation. •
Page 65
4-2-6. WiFi Module
4-13
4. Troubleshooting
Pin6Pin1 ~
Pins #Pin NameDescriptionType
1
2
3
4
5
6
GNDGroundG
USB DPUSB interfaceI/O
USB DNUSB interfaceI/O
B+_5V+5V DC power supply for SWL-R55V
Wake upSleep/OFF to ONI/O
NC--
Go to Menu →Support →Contact Samsung
Contact Samsung
<
- Wired MAC Address : xx:xx:xx:xx:xx:xx
- Wireless MAC Address : xx:xx:xx:xx:xx:xx
Check the 5V of Wi moudleWi Moudle
pin4.
Yes
Check Wireless Mac.
Yes
Change the Wi moudle.
No
No
Missing or Error : Replace Main Board.
Change the Main Assy.
Change the Main Assy.
Page 66
4-14
4. Troubleshooting
4-2-7. FUNCTION/IR Control
CN1 (FUNCTION/IR)
1IR 3.3Vdc to 2.5Vdc (Effective DC)2GND
3A3.3V_PW4AMP_SCL_I2C 3.3Vdc (effective DC)
5AMP_SDA_I2C 3.3 Vdc (effective DC) 6KEY_INPUT1 1.8dc to 0V with command
7KEY_INPUT2 0V (no operation change) 8LED_STB_OUT 1.7Vdc STBY
CN1
LED Status / Function Switch
<Function/IR>
TV in Standby 1.
LED Status √
If 2. LED is OFF
LED 1.7Vdc (pin 8) and VCC for 3.3Vdc (pin 3)√
If missing suspect • Function Assy/Cable Assy/Main Assy.
If 3. LED is ON
Switch Operation activates on screen display.√
<On Screen Selections with Function Control>
If missing: Key _Input1 Pin 6√ change to 0V with a command.
If wrong voltage or no change: -
Switch for stuck or miss-operation. √
Check 4. IR operation with Standard Remote command changes. (3.3V to 2.5V effective DC) SDA5. , SCL for effective 3.3Vdc (after power on)
If missing suspect -Function Assy/Cable Assy/Main Assy.
Page 67
4-3. Factory Mode Adjustments
4-15
4. Troubleshooting
4-3-1. Detail Factory Option
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
If you do not have Factory remote control•
Power OFF InfoMenuMutePower ON
If you have Factory remote control•
INFOFactory
If you don’t have Factory remote control, can’t control some menus. •
Option
Control
Debug
SVC
ADC/WB
Advanced
T-KTSAKUC_-xxxx
T-KTSINTV_-xxxx
TIZEN-3.0-MAIN2017-KantS-RELEASE_2017****.*
E-Manual : KTSATSCL*.*.*
Blaster Version :Not Support
E-POP Version :KANTSFD-**.**.**
EDID SUCCESS
HDCP SUCCESS
CALIB : AV/COMP/PC/HDMI/
Option : xxxx,xxxx,xxxx,NONE
FRC-[Kant-S Vx1][60Hz]
DIMMING-[GLOBAL]
TCON Version: ----
Model : *********
Wired MAC SUCCESS
Wireless MAC SUCCESS
WIFI Version: *******
CO Nf/ W/ MO D/ H2 PO AO O S/ N/ RO SC/ SiO WS/ DI/ UO I/
(T)
NS//
Factory Data Ver : xxxxx / Fixed Ver : xxxx
EERC Version : xxx / WB Ver : 1
CPLD/LD :N/A
SmartControl : ****
Board Info : ----
Factory Reset In Production : ----
SID : ----
Date of purchase : mm/dd/yyyy
Page 73
Factory Remote
4-21
4. Troubleshooting
Power TV ON.1.
Select TV Source.2.
Info3. → Factory.
Use 4. MENU for return.
Samsung IR Remote (Limited Operation)
TV Power Standby.1.
Press as follows. 2.
Remote Button :• NTSC :MUTE 1 8 2 POWER ON
PAL :INFO MENU MUTE POWER ON
Option• (must set Option Bytes when replacing Main Board.)
Option → • Factory Reset (returns TV to out of box condition. Does not reset Apps.)
SVC → • Test Patterns
SVC → Info → • ER Count(Important to check for errors.)
Verify SW Versions.1.
Verify Wired MAC Addresses SUCCESS.2.
Verify Wireless MAC Address “SUCCESS”. 3.
Verify DRM Crt, NF, etc Status is “O”.4.
Page 75
4-23
4. Troubleshooting
Factory Reset
Ex. SAMPLE Model•
Factory Reset
Type 49A6AF0JM
Local Set US
SW Model UM5300
BOM Model 5300
TUNER AUTO
Ch Table NONE
Setting Option Bytes
Enter Factory Mode with 1. Service Remote (required to change all settings) and select Option screen.
Check Option Byte Table located on 2. GSPN ((Fast Tracks or Tips) for latest exact model information. (Do not use the
Service Manual).
Select each item to change change (3. Type, Local Set, SW Model, BOM Model, Tuner, etc.).
Additional items are located in 4. MRT Option such as Front Color, LVDS Format, Region, etc), if necessary to change.
Page 76
4-24
4. Troubleshooting
Factory Mode > SVC > SVC Info
1. Model code : UN49M5300
2. Serial Number : Fail
3. Pre Software Version :
4. Software Version : T-KTSAKUC_-xxxx
5. Panel Display Time : 8700 min
6. Last Mode (Connection) : CATV
7. Pairing : (null)
8. SmartHub Used : // Operating
9. watchdog Count : 0
SVC Info (Special Notes)
Serial Number is Missing “Fail” when
Main Board is replaced.
Main Micom SW Version
Panel Hours
Currently Paired Items
Pass/Fail : Should Pass
Page 77
SVC > Info > ER Count
4-25
4. Troubleshooting
Page 78
4-26
4. Troubleshooting
Factory Mode > Control > EDID
Remove ALL 1. HDMI connections.
Factory Mode → Control → 2. EDID. (→ Enter Key)
Option
Control
Debug
SVC
ADC/WB
Advanced
Select EDID/OFF to ON. (→ 3. Right Arrow Key)
EDID ON/OFFON
Select EDID WRITE ALL. (→ 4. Enter Key)
EDID WRITE ALLSuccess
Wait to Success. (→ 5. Right Arrow Key)
EDID WRITE ALLWait
Conrm EDID WRITE ALL Success. (→ 6. Menu Key)
EDID WRITE ALLSuccess
Check Important WD Count (hardware failures), AR Count (Apps & software failures), Wi-Fi, BT, HDMI, Camera.•
EDID• : Use for HDMI issues by removing all HDMI connectors, Turning EDID OFF to ON, then selecting EDID write .
Use other equipment only after comparing the result with that of the Master equipment. -
Input modeCalibrationPattern
CVBS IN (Model_#1)Perform in NTSC B&W Pattern #24Lattice
Component IN (Model_#6)Perform in 720p B&W Pattern #24Lattice
PC Analog IN (Model_#21)Perform in VESA XGA (1024x768) B&W Pattern #24Lattice
HDMI INPerform in 720p B&W Pattern #24Lattice
Page 80
4-28
4. Troubleshooting
Method of Color Calibration (AV)
Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.1.
Press the Source key to switch to “AV1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “AV Calibration” menu.5.
In “AV Calibration Off” status, press the “► ” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “AV Calibration” status from Failure to Success. 8.
Method of Color Calibration (Component)
Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.1.
Press the Source key to switch to “Component1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “Comp Calibration” menu.5.
In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “Comp Calibration” status from Failure to Success.8.
Method of Color Calibration (PC)
Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.1.
Press the Source key to switch to “PC” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “PC Calibration” menu.5.
In “PC Calibration Off” status, press the “ ►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “PC Calibration” status from Failure to Success.8.
Method of Color Calibration (HDMI)
Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.1.
Press the Source key to switch to “HDMI1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “HDMI Calibration” menu.5.
In “HDMI Calibration Off” status, press the “►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “HDMI Calibration” status from Failure to Success.8.
Page 81
4-29
4. Troubleshooting
4-5. Software Upgrade
Samsung may offer upgrades for the TV’s rmware in the future. These upgrades can be performed via the TV when it is
connected to the Internet, or by downloading the new rmware from samsung.com to a USB memory device.
Alternative Software (Backup) shows The previous version that will be replaced.•
Software is represented as ‘Year/Month/Day_Version’. The more recent the date, the newer the software version •
Installing the latest version is recommended.
4-5-1. By USB
Insert a USB drive containing the rmware upgrade downloaded from samsung.com into the TV. Please be careful to
not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on
automatically after completing the rmware upgrade. Please check the rmware version after the upgrades are complete
(the new version will have a higher number than the older version). When software is upgraded, video and audio settings
you have made will return to their default (factory) settings. We recommend you write down your settings so that you can
easily reset them after the upgrade.
"MENU → Support → Software Update"
4-5-2. By Online
Upgrades the software using the Internet.
First, congure your network. For detailed procedures on using the Network Setting, refer to the ‘Setting the Network’ •
instructions.
If The internet connection doesn’t operate properly, connection can be broken, please retry downloading. If the •
problem still happens, download by USB and upgrade.
4-5-3. Alternative Software (Backup)
If there is an issue with the new rmware and it is affecting operation, you can change the software to the previous
If Software was changed, existing Software is displayed.•
you can change current Software to Alternative Software by ‘Alternative Software’.•