Samsung UA88KS9800 User Manual

E-MANUAL

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Model_____________________ Serial No._____________________

Contents

Quick Guides

Connecting to Samsung Smart Remote

Using Smart Hub

2 Using Smart Hub

Using Voice Interaction

3 Setting up Voice Interaction

3 Running Voice Interaction

Editing Channels

4 Running the Edit Channel function

4 Rearranging or deleting channels

Connections

Connecting an Aerial

Connecting to the Internet

5 Connecting Internet network

Connecting a Computer

15 Connecting through the HDMI port ― Screen sharing

15 Connecting through the Smart View app ― Content sharing

Connecting a Mobile Device

16 Using Smart View (Screen Mirroring) or contents sharing

16 Connecting mobile devices without a wireless router (Wi-Fi

Direct)

16 Connecting a mobile device via Smart View App

Switching between external devices connected to the TV

17 Changing the input signal

17 Editing external devices

17 Using additional functions

Connection Notes!

18 Connection notes for HDMI

19 Connection notes for audio devices

19 Connection notes for computers

19 Connection notes for mobile devices

Connecting to a Network via a Mobile Dongle

Troubleshooting Internet Connectivity Issues

9 Troubleshooting wired Internet connectivity issues

10 Troubleshooting wireless Internet connectivity issues

Connecting Video Devices

11 Connecting with an HDMI cable

11 Connecting with a component cable (Only the models with

COMPONENT IN / AV IN)

12 Connecting with a composite cable (Only the models with

COMPONENT IN / AV IN port)

Audio Input and Output Connections

13 Connecting with an HDMI (ARC) cable

13 Connecting with a digital audio (optical) cable

14 Connecting through wireless network

14 Connecting Bluetooth Devices

Remote Control and Peripherals

About the Samsung Smart Remote (Voice Interaction version)

About the Samsung Smart Remote

Connecting to Samsung Smart Remote

Controlling External Devices with the Samsung Smart Remote

- Using the Universal Remote

Controlling the TV with a Keyboard or Gamepad

25 Connecting a USB keyboard

25 Connecting a Bluetooth keyboard and gamepad

25 Using the keyboard

Entering Text using the On-Screen QWERTY Keyboard

26 Using additional functions

Smart Features

Recording Programmes

45 Recording programmes

Smart Hub

28 Displaying Home Screen

29 Launching Smart Hub automatically

29 Launching the last used app automatically

29 Testing Smart Hub connections

29 Resetting Smart Hub

Using a Samsung account

30 Creating a Samsung account

31 Signing in to a Samsung account

Using the GAMES Service

33 Installing and running a game

33 Managing purchased or installed games

34 Rating games

Using the Apps Service

36 Installing and running an app

37 Managing purchased or installed apps

38 Rating apps

38 Rating purchased apps

38 Using other app features and functions

Using the e-Manual

39 Launching the e-Manual

39 Using the buttons in the e-Manual

Using the web browser

Playing pictures/video/music

41 Playing media content

41 Functions on the media content list screen

Using Voice Interaction

43 Setting up Voice Interaction

43 Running Voice Interaction

46 Managing the schedule recording list

46 Viewing recorded programmes

Setting Up a Schedule Viewing

47 Setting up a schedule viewing for a channel

47 Editing a schedule viewing

Using Timeshift

Using the Channel List

Editing channels

50 Re-registering and deleting a channel

51 Editing registered channels

51 Locking / Unlocking channels

51 Using Programme Rating Lock

Creating a Personal Favourites List

52 Registering channels as favourites

52 Viewing and selecting channels on favourites lists only

Editing a Favourites List

53 Removing registered channels from a favourites list

53 Rearranging a favourites list

53 Renaming a favourites list

Making Sports programmes More Realistic with Sports Mode

54 Choosing the sports type

55 Extracting highlights automatically

55 Viewing a game recorded in sports mode

TV-Viewing Support Functions

56 Scanning for available channels

56 Selecting the broadcasting audio option

56 Configuring advanced broadcasting settings

56 Reading digital text

57 Selecting the broadcast audio language

TV Viewing

Viewing Digital Broadcast Information at a Glance

44 Using the guide

45 Changing the broadcast signal

45 Checking digital channel signal info and strength

58 Setting the country (area)

58 Tuning broadcast signals manually

59 Fine-Tuning the screen

60 Transferring channel list

60 Setting satellite system

60 Changing teletext language

Picture and Sound

Protecting the TV from Hacking and Malicious Code

75 Checking the TV and connected storage for malicious code

Adjusting the Picture Quality

61 Choosing a picture mode

61 Configuring advanced picture settings

Picture Support Functions

63 Viewing a picture-in-picture (PIP)

63 Viewing a HDR mode

63 Changing the picture size

64 Using the Indian Cinema Mode

Adjusting the Sound Quality

65 Choosing a sound mode

65 Configuring advanced sound settings

Using the Sound Support Functions

67 Selecting speakers

67 Listening to the TV through Bluetooth devices

68 Listening to the TV through a Multiroom speaker

68 Specifying the TV's installation type

75 Scanning viruses in real time

75 Checking a scanned list

Using Other Functions

76 Running the accessibility functions

76 Enabling voice guides for the visually impaired

77 Audio Description

77 Watching TV broadcasts with subtitles

78 Adjusting the menu transparency

78 White text on black background (high contrast)

79 Enlarging font (for the visually impaired)

79 Learning about the remote control (for the visually impaired)

79 Listening to the TV through Bluetooth devices (for the hearing

impaired)

80 Configuring advanced system settings

82 Restoring the TV to the factory settings

82 Enabling game mode

Enabling/ Disabling Data Service function (HbbTV)

System and Support

Setting the Time and Using the Timer

69 Setting the current time

70 Using the timers

Using the Screen Burn Protection and Energy Saving Functions

72 Preventing screen burn

72 Reducing the energy consumption of the TV

Using Anynet+ (HDMI-CEC)

73 Connecting an external device through Anynet+ and using

their menus

Updating the TV’s Software

74 Updating the TV’s software to the latest version

74 Updating through the Internet

74 Updating through the USB device

74 Updating the TV automatically

Teletext Feature

Troubleshooting

Getting Support

86 Support through Remote Management

87 Finding the contact information for service

87 Requesting service

Diagnosing the TV operation

There Is a Problem with the Picture

88 Testing the picture

I Can't Hear the Sound Clearly

91 Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

Read After Installing the TV

112 Picture sizes and input signals

113 Installing an anti-theft lock

113 Read before setting up a wireless Internet connection

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

98 Before using the recording and Schedule Recording functions

100 Before using the Timeshift function

Supported broadcasting audio options

Supported Resolutions for UHD Input Signals

101 If HDMI UHD Color is set to Off

101 If HDMI UHD Color is set to On

Read Before Using Voice Interaction

102 Precautions for Voice Interaction

Read Before Connecting a Computer (Supported Resolutions)

115 IBM

115 MAC

116 VESA DMT

Supported Resolutions for Video Signals

117 CEA-861

Read Before Using Bluetooth Devices

118 Restrictions on using Bluetooth

Buttons and Functions

119 Buttons and functions available while playing multimedia

content

121 Buttons and functions available while using sports mode

122 Buttons and functions available while recording a programme

or Timeshift

Licence

102 Requirements for using Voice Interaction

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

106 Limitations on use of Photo, Video, and Music files

107 Supported external subtitles

107 Supported internal subtitles

108 Supported image formats and resolutions

108 Supported music formats and codecs

109 Supported video codecs

Connecting to Samsung Smart Remote

Can connect Samsung Smart Remote to your TV for control.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labelled and in the following figure simultaneously for 3 seconds or more.

The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

For more information, refer to "About the Samsung Smart Remote (Voice Interaction version)".

Availability depends on the specific model.

Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Using Smart Hub

Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

Source

When you press the button on your remote control, you can use the following functions and features.

●

Settings

When the focus is moved, a quick settings appears on the top of the menu. You can quickly set frequently used functions.

●

Source

You can select an external device connected to the TV.

For more information, refer to "Switching between external devices connected to the TV".

●

You can search data for channels, programs, movie titles, and apps from Smart Hub.

The image may differ with the model and geographical area.

For more information, refer to "Smart Hub".

Using Voice Interaction

Say command into the microphone on Samsung Smart Remote for the desired operation.

This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.

Setting up Voice Interaction

Turning the voice on/off

Settings System Expert Settings Voice Interaction Voice Feedback

You can determine whether or not to output response messages using voice against your voice commands.

This function is not available on certain models in specific geographical areas.

Selecting the desired voice's gender

Settings System Expert Settings Voice Interaction Voice Gender

You can select the desired voice's gender for response voice messages.

This function is not available on certain models in specific geographical areas.

Running Voice Interaction

Say a command while the button is pressed and release the button. Then the voice command is identified.

If the command is not identified, try again with correct pronunciation.

This function is not available on certain models in specific geographical areas.

Editing Channels

Learn quickly how to change channel numbers or delete channels.

Running the Edit Channel function

Live TV Channel List All Channels Edit

Rearranging or deleting channels

Live TV Channel List All Channels Edit Change Number or Delete

You can rearrange the order of channels or delete channels. To change the order of a channel, select it and then select Change Number. To delete a channel, select it and then select Delete.

This function is not available on certain models in specific geographical areas.

Connecting an Aerial

Can connect the aerial cable to your TV.

ANT IN

(AIR/CABLE)

ANT IN

(SATELLITE)

Availability depends on the specific model.

Connecting to the Internet

Can get access to the Internet through your TV.

Connecting Internet network

Settings Network Open Network Settings

Connect to an available network.

Try Now

Establishing a wired Internet connection

LAN

If the LAN cable is connected, accessing the Internet is automatically enabled.

Use a CAT 7 (*STP type) cable for the connection.

* Shielded Twist Pair

The TV will not be able to connect to the Internet if the network speed is below 10 Mbps.

Establishing a wireless Internet connection

Settings Network Open Network Settings Wireless

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect.

Network Settings

Wireless Connection

Select your wireless network.

Refresh

The image may differ with the model and geographical area.

If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID (name) manually.

Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is automatically connected to the Internet.

Checking the internet connection status

Settings Network Network Status

Try Now

View the current network and Internet status.

Changing the name of the TV on a network

Settings Network Device Name

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

Try Now

Connecting to a Network via a Mobile Dongle

Make network connection by connecting a mobile dongle to the TV.

You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port in the TV.

This function is not available on certain models in specific geographical areas.

When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this case, use a USB extension cable.

Channel-Bound Apps is not available when you set up mobile network.

If you have any problems using online services, please contact your Internet service provider.

The mobile service providers and their devices that support this function are as follows:

(For India only)

●

Airtel (Model No: E3276S, E3276s-920, E8231)

●

Idea (Model No: E1732, E8231)

●

Tata Docomo (Model No: E177, E8231)

●

Open Dongles (Airtel, Idea, TataDocomo, Aircel, Vodafone) (Model No: E303C, E303U, E3121B, E3131B, E8221)

Troubleshooting Internet Connectivity Issues

If the Internet is not accessed, find solutions.

Troubleshooting wired Internet connectivity issues

After referencing the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider.

Try Now

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again.

IP auto setting failed

Do the following or configure the IP Settings manually.

Make sure that the DHCP server is enabled on the router, and reset the router.

Unable to connect to the network

Check all IP Settings.

After checking the DHCP server status (must be active) on the router, remove the LAN cable and

connect it again.

Connected to a local network, but not to the Internet

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Troubleshooting wireless Internet connectivity issues

After referencing the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider.

Wireless network connection failed

If a selected wireless router is not found, go to Open Network Settings and select the correct router.

Unable to connect to a wireless router

Check if the router is turned on. If it is, turn it off and on again.

Enter the correct password if required.

IP auto setting failed

Do the following or configure the IP Settings manually.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

Enter the correct password if required.

Unable to connect to the network

Check all IP Settings.

Enter the correct password if required.

Connected to a local network, but not to the Internet

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Connecting Video Devices

COMPONENT IN / AV IN

Make proper video connection between your TV and the other external device.

Connecting with an HDMI cable

HDMI IN

Connecting with a component cable (Only the models with COMPONENT IN / AV IN)

Connect the component cable to the component input connections of the TV and the component output connectors of the device using component and AV adapters as shown in the image below. Make sure to connect the same colour connectors together. (blue to blue, yellow to yellow)

COMPONENT IN

AV IN

To use component equipment, connect both a component cable (blue) and an AV cable (yellow).

Connecting with a composite cable (Only the models with COMPONENT IN /

COMPONENT IN / AV IN

AV IN port)

Connect the video and audio cables to the provided adapters after referencing the following figure and then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an external device. When connecting the cables, be sure to match the colours between the cables and ports.

COMPONENT IN

AV IN

If you want to use AV (composite) equipment, remove the component adapter.

Audio Input and Output Connections

HDMI IN

DIGITAL

Make proper audio connection between your TV and an external device.

Connecting with an HDMI (ARC) cable

(ARC)

Connecting with a digital audio (optical) cable

AUDIO OUT

(OPTICAL)

Connecting through wireless network

You can connect the TV to a Samsung wireless audio device through wireless network. At this time, two devices must be connected on the same network. For more information, refer to Wireless Speaker

Manager ( Settings Sound Expert Settings Wireless Speaker Manager).

Connecting Bluetooth Devices

You can connect the TV or audio devices via Bluetooth communication. For more information, refer to

Connection Guide ( Source Connection Guide).

This function is not available on certain models in specific geographical areas.

Connecting a Computer

Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's

content.

Connecting through the HDMI port ― Screen sharing

HDMI IN

(DVI)

DVI

HDMI IN

(DVI)

HDMI

When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing external devices".

Connecting through the Smart View app ― Content sharing

When the TV is connected through the Smart View programme on your PC, you can easily play content for photos, videos, and audios through the TV. For more information, refer to Connection Guide (

Source Connection Guide).

Connecting a Mobile Device

View a mobile device's screen by connecting the mobile device to your TV or network.

Using Smart View (Screen Mirroring) or contents sharing

Source Connection Guide Mobile Device

You can play media content on the TV's screen saved on your mobile device by connecting with mirroring function, and contents sharing.

Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device

searches for available devices to connect to.

Select the TV from the list. Then the TV is connected to the mobile device.

If the TV system is not searched from your mobile device, turn the TV and the mobile device off and then on and try again.

If there are multiple TVs, you can easily select any of different TV names in Settings Network

Device Name.

Connecting mobile devices without a wireless router (Wi-Fi Direct)

Settings Network Expert Settings Wi-Fi Direct

To use Wi-Fi Direct, the Wi-Fi Direct function in the mobile device must be active.

Connecting a mobile device via Smart View App

When you install Smart View App from Google Play Store, Samsung Apps, and App Store, you can play the mobile device's multimedia content on the TV, or control the TV using the mobile device.

To use the Smart View function, the mobile device must support the mirroring function such as AllShare Cast and Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile device manufacturer's website.

Switching between external devices connected to the TV

Watch TV and the content of an external device by switching.

Changing the input signal

Source

If you select any of the connected external devices from the screen, you can see the screen of the selected device.

In case of the models that support the settings on your universal remote control, when an external device (e.g. Blu-ray player, game console) is turned on with the HDMI cable connected, a pop-up message appears for switch to the display of the device or automatic setup. Note that this function may not be supported depending on the device type. For smooth automatic setup of the universal remote control, place the Samsung Smart Remote to face the TV.

When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media content list on the device.

Editing external devices

Source

You can change the port name for a connected external device or add it to Home Screen.

Move the focus to a connected external device.

Press the up directional button. Then the following functions can be used. (Note that available

functions may differ with the port type.)

–

Edit: Can change the port name of an external device to an actual usage for easy identification.

–

Add to Home: Can add the port of an external device in Home Screen for quick switching.

Using additional functions

You can use the following functions in the Source screen.

●

Guide to device connection(Connection Guide)

●

Registration of external devices in Samsung Smart Remote(Universal Remote Setup)

For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote".

This function is not available on certain models in specific geographical areas.

Connection Notes!

When connecting an external device, note the following:

The number of connectors and their names and locations may differ with the model.

Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.

Connection notes for HDMI

●

The following types of HDMI cables are recommended:

–

High-Speed HDMI Cable

–

High-Speed HDMI Cable with Ethernet

●

Use an HDMI cable with a thickness of 17 mm or less.

●

Using a non-certified HDMI cable may result in a blank screen or a connection error.

●

Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

●

This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with coaxial cables standardised by the IEEE.

●

Try a cable shorter than 3m to get the best UHD viewing quality.

●

Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. When the PC that does not support HDMI video out, connect your PC with the HDMI-DVI cable.

For more information, refer to "Connecting a Computer".

Connection notes for audio devices

●

For better audio quality, it is a good idea to use an AV receiver.

●

Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/

Optical.

●

An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

●

Digital audio is only available with 5.1-channel broadcasts.

Connection notes for computers

●

For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)".

●

As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, disable file sharing.

●

Your PC and Smart TV must be connected to each other on the same network.

●

When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Connection notes for mobile devices

●

To use the Smart View function, the mobile device must support a mirroring function such as AllShare Cast or Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile device manufacturer's website.

●

To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile device supports Wi-Fi Direct.

●

The mobile device and your Smart TV must be connected with each other in the same network.

●

The video or audio may intermittently stop depending on network conditions.

●

About the Samsung Smart Remote (Voice Interaction version)

This function may not be supported depending on the model or geographical region. This function is available for the

remote control with a microphone.

Directional pad (up/down/left/right)

Select

Button Description

(Voice recognition)

123 (Number pad)

Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.

When pressed, a number strip appears on the screen. Select numbers and then select Done to enter a numeric value. Use to change the

channel, enter a PIN, enter a ZIP code, etc. If the Colour Button appears with a number strip on the screen, select the Colour

Button and then select a specific colour by using the directional pad (up/down/

left/right). Use this to access additional options that are specific according to the feature in use.

When pressed for 1 second or more, the TTX menu appears.

/ EXTRA

(Colour/EXTRA)

Directional pad (up/down/left/right)

Select

(Return)

(Smart Hub) Press to return to the Home Screen.

(Play/Pause)

VOL (Volume)

Use these coloured buttons to access additional options specific to the feature in use. / While watching content, press to display extra information from the content provider.

Moves the focus, and changes the values seen on the TV's menu.

Selects or runs a focused item. When pressed while you are watching content, detailed programme information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a programme, the previous channel appears.

When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts appears.

CH (Channel)

This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.

The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

Use the Samsung Smart Remote at a distance of less than 6m. The usable distance may differ with the wireless environmental conditions.

To use the Samsung Smart Remote through the external device, it is required to configure its settings. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote".

Move the button up or down to change the channel. To see the Guide screen, press the button.

About the Samsung Smart Remote

This function may differ with the model or geographical region.

Directional pad (up/down/left/right)

Select