To receive more complete service, please register your product at www.samsung.com
Model Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Before Reading This User Manual
This TV comes with this user manual and an embedded e-Manual.
Before reading this user manual, review the following:
User Manual
e-Manual
Scan this QR code with your smart device to visit Samsung's online Customer Service Center. You can
also use your PC to visit "www.samsung.com" and click Support. On the website, you can download the
manuals and see its contents on your PC or mobile device.
Read this provided user manual to see information
about product safety, installation, accessories, initial
configuration, and product specifications.
For more information about this TV, read the e-Manual
embedded in the product.
• To open the e-Manual,
Learning the e-Manual's assistance functions
Search
Select an item from the search results to load the corresponding page.
> Settings > Support > Open e-Manual
Index
Recently Viewed
Topics
• Some menu screens cannot be accessed from the e-Manual.
Select a keyword to navigate to the relevant page.
Select a topic from the list of recently viewed topics.
Learning the functions of the buttons that appear on e-Manual topic pages
Try Now
Link
English - 2
Allows you to access the corresponding menu item and try out the feature
right away.
Access an underlined topic referred to on an e-Manual page immediately.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
Refer to the table below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that high voltage is
present inside. It is dangerous to make any kind
of contact with any internal part of this product.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present on
a product with a power cord, the product MUST
have a reliable connection to protective earth
(ground).
AC voltage: Rated voltage marked with this
symbol is AC voltage.
DC voltage: Rated voltage marked with this
symbol is DC voltage.
Caution. Consult instructions for use: This
symbol instructs the user to consult the user
manual for further safety related information.
• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure
reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be
blocked or covered.
– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper
ventilation is provided.
– Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an
authorized dealer immediately.
• This apparatus uses batteries. In your community, there might be environmental regulations that require you to
dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or
electric shock.
• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon
or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit
from the appliance.
• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due
to lightning and power line surges.
English - 3
• Before plugging in the AC power cord of the TV, make sure that the operational voltage of the TV matches the
voltage of your local electrical power supply. Refer to the power specifications section of the manual and/or the
power supply label on the product for voltage and amperage information.
• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this
apparatus.
• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet,
always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord
with wet hands.
• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from
it - unplug it immediately and contact an authorized dealer or service center.
• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are going to leave the house
for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).
– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a
day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
• Use only a properly grounded plug and wall outlet.
– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
• Store the accessories (batteries, etc.) in a location safely out of the reach of children.
• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung
service center.
• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do
not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents.
These chemicals can damage the appearance of the TV or erase the printing on the product.
• Do not expose this apparatus to dripping or splashing.
• Do not dispose of batteries in a fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN
FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
• Use care when touching the TV after it has been on for some time. Some parts can be warm to the
touch.
• State of California Proposition 65 Warning
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
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Internet security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In
addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure
your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
• When Samsung releases software updates to improve the security of your TV, you should promptly install these
updates. To automatically receive these updates, turn on Auto Update in the TV's menu (
Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV
screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your
wireless access point and network. Your access point's manual should provide additional details about how to
implement the following measures:
– Secure your wireless access point's management settings with a unique password to prevent unauthorized
changes to security related settings.
– Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless
network signal.
– Secure access to your wireless network with a hard-to-guess password.
– Confirm your access point's firewall setting is enabled (if so equipped).
– Make sure that all your Internet-connected devices are behind your network's firewall.
– If your access point or modem has a standby mode button, use it to disconnect your home network from the
Internet when it is not in use.
• Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.). If your TV has a camera, recess the
camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.
• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote
session, do NOT accept.
• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only
those authorized apps provided by Samsung through Samsung Smart Hub.
> Settings >
Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product
appearance. Product design and specifications may change without notice.
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Contents
Before Reading This User Manual
Warning! Important Safety Instructions
Mounting the TV on a wall ---------------------------------------------------------------------------- 7
Providing proper ventilation for your TV
Safety Precaution: Securing the TV to the wall to prevent
falling
About the Buttons on the Samsung Smart Remote ---------------------------------------------------------------------------- 10
Pairing the TV to the Samsung Smart Remote
Installing batteries into the Samsung Smart Remote
Using the TV Controller ---------------------------------------------------------------------------- 12
04 Troubleshooting and Maintenance
Troubleshooting ---------------------------------------------------------------------------- 13
What is Remote Support?
Eco Sensor and screen brightness
Caring for the TV
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is
correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage
to the TV.
For models providing wall mount adapters, install the adapters as shown in the figure below before installing the wall
mount kit.
• Refer to the installation manual included with the Samsung wall mount kit.
Wall mount Adapter
Wall mount
bracket
C
Wall mount Adapter
Wall mount
bracket
TV
TV
C
– For the 82 inch model, does not use wall mount adapters.
• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose
to install the wall mount on your own.
• To order the wall mount kit, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).
• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to
surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a
ceiling or slanted wall, it may fall and result in severe personal injury.
• When installing a wall mount kit, we recommend you fasten all four VESA screws.
• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung
wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit,
depending on the geographical region.)
• Standard dimensions for wall mount kits are shown in the table below.
• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the
wall mount is shown in column C in the table below.
TV size in
inches
49-55200 x 200
82600 x 40041-43
VESA screw hole specs
(A * B) in millimeters
C (mm)
43-45
Standard
Screw
M81.25465-75400 x 400
Pitch
(mm)
Quantity
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Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric
shock.
• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal
injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used
or when the consumer fails to follow the product installation instructions.
• Do not mount the TV at more than a 15 degree tilt.
• Always have two people mount the TV onto a wall.
– For 82 inch or larger models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 4 inches (10 cm) between the TV and other objects (walls,
cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem
with the product caused by an increase in its internal temperature.
• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in
injury caused by the product falling.
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