Samsung SNC-M300 User Manual

SNC-M300

user manual

SNC-M300

ENG RUS POL

imagine the possibilities

Thank you for purchasing this Samsung product. To receive more comp lete service, please register your product at

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safety precautions

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK)NO USER-SERVICEABLE PARTS

INSIDEREFER SERVICING TO QUALIFIED SERVICE PERSONNEL

This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.

WARNING

• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

• The camera is to be only connected to PoE networks without routing to the outside plant.

WARNING

1. Be sure to use only the standard adapter that is specified in the specification sheet.

Using any other adapter could cause fire, electrical shock, or damage to the product.

2. Incorrectly connecting the power supply or replacing battery may cause explosion, fire,

electric shock, or damage to the product.

3. Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause

abnormal heat generation or fire.

4. Securely plug the power cord into the power receptacle. Insecure connection may cause fire.

5. When installing the camera, fasten it securely and firmly. A falling camera may cause personal

injury.

6. Do not place conductive objects (e.g. screwdrivers, coins, metal things, etc.) or containers

filled with water on top of the camera. Doing so may cause personal injury due to fire, electric shock, or falling objects.

7. Do not install the unit in humid, dusty, or sooty locations. Doing so may cause fire or electric

shock.

8. If any unusual smells or smoke come from the unit, stop using the product. In such case,

immediately disconnect the power source and contact the service center. Continued use in such a condition may cause fire or electric shock.

9. If this product fails to operate normally, contact the nearest service center. Never disassemble

or modify this product in any way. (SAMSUNG is not liable for problems caused by unauthorized modifications or attempted repair.)

10. When cleaning, do not spray water directly onto parts of the product. Doing so may cause fire

or electric shock.

CAUTION

1. Do not drop objects on the product or apply strong shock to it. Keep away from a location

subject to excessive vibration or magnetic interference.

2. Do not install in a location subject to high temperature (over 122°F), low temperature (below

14°F), or high humidity. Doing so may cause fire or electric shock.

3. If you want to relocate the already installed product, be sure to turn off the power and then

move or reinstall it.

4. Remove the power plug from the outlet when then there is a lightning. Neglecting to do so

may cause fire or damage to the product.

5. Keep out of direct sunlight and heat radiation sources. It may cause fire.

6. Install it in a place with good ventilation.

7. Avoid aiming the camera directly towards extremely bright objects such as sun, as this may

damage the CCD image sensor.

8. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids,

such as vases, shall be placed on the apparatus.

9. The Mains plug is used as a disconnect device and shall stay readily operable at any time.

important safety instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings.

Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with

the apparatus.

13. Unplug this apparatus. When a cart is used, use caution when moving the cart/apparatus

combination to avoid injury from tip-over.

14. Refer all servicing to qualified service personnel.

Servicing is required when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or been dropped.

contents

Preparation

Installation and Connection

Network Connection & Setup

Setting Static IP

Setting Dynamic IP

03 Features

Precautions – Installation and Use

Recommended PC Specifications

Compatible IP Routers

Compatible PoE Switches

Checking the components in the package

Names of each part

Installing the Camera Connecting

Connecting the camera to an IP router with local area networking Connecting the camera directly to local area

networking Searching for the camera

Manual Network Setting Automatic Network Setting

Dynamic IP Setting

Port Forwarding (Port Mapping) Setting

Contents _01

Using the Camera

Setting Up

Appendix

28 Connecting to the camera

Installing ActiveX

Using the Viewer Screen

Using the Search Viewer Screen

Setting the camera

Basic Configuration

System configuration

Layout Configuration

Event Configuration

Network Configuration

Troubleshooting Specifications

02_ Contents

preparation

FEATURES

Various Communication Protocol Support

This product supports various communication protocols such as ARP, HTTP and DHCP as well as TCP/IP, UDP, RTP/RTSP, SMTP for Email transmission and FTP protocol.

Monitoring Through Web Browser

Monitoring Through Web Browser This product enables watching a video through an Internet web browser so that you can watch a video through the Internet as you can within the local network.

Automatic Local IP Setting Function

This function offers an easy way of configuring the network settings with a minimal key input for those who are not familiar with it.

Alarm Function

If this product is connected with a motion sensor and the sensor detects a motion, a recorded video clip is sent through the FTP/Email(SMTP) registered by the user or saved on the SDHC memory card and a signal is sent to an alarm output port.

Motion Detection Function

If the user specifies a target area to monitor and the motion sensor detects a motion within that area, a still image is sent to the FTP/Email(SMTP) server designated by the user or saved on the SDHC memory card, and signals are sent to the alarm output terminal.

PRECAUTIONS – INSTALLATION AND USE

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Do not disassemble your camera.

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Always be cautious when handling your camera.

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Do not subject the camera to impact or vibration and always be cautious of damaging the camera due to neglectful storage and/or operation.

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Do not install the camera at a location where it would become exposed to rain or humidity and do not operate the camera in a wet environment.

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Do not clean the camera’s main body using harsh abrasives or similar substances. If dirty, use a dry piece of cloth to clean instead.

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Install the camera in a shaded area or environment, protected from direct sunlight. Direct sunlight exposure has a negative effect on the camera.

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Do not bend or throw the SDHC memory card. Do not store or use the SDHC memory card in a hot, humid, or dusty environment.

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Protect the contacts of the SDHC memory card from foreign substance buildup. If foreign substances have been built up on the contacts, remove using a soft piece of cloth.

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When removing the SDHC memory card, disable SD Card Recording to protect against data loss (refer to page 53 for instruction on disabling SD Card Recording).

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Data cannot be stored on SDHC memory cards whose service life has expired. Please purchase a new SDHC memory card if you experience this.

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The manufacturer will not be held responsible for data loss incurred by the customer due to improper use.

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Using non-recommended PoE device may cause malfunction of either the camera or PoE device itself. (Refer to page 4 for the compatible PoE Switch)

Preparation _03

01 PREPARATION

04_ Preparation

RECOMMENDED PC SPECIFICATIONS

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CPU: Pentium4/2.4GHz or higher

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Operating System: Windows XP(Service Pack2) / Windows Vista

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Resolution: 1024X768 pixels or higher

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RAM: 512MB or higher

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Web Browser: Internet Explorer 6.0 or higher

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Video Card: Radeon, Nvidia

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Video Memory: 128MB

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DirectX 8.1 or higher

COMPATIBLE IP ROUTERS

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Linksys

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D-Link

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Netgear

COMPATIBLE POE SWITCHES

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Linksys SRW224G4P

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D-Link DES-1316

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SMC SMCPWR-INJ3

CHECKING THE COMPONENTS IN THE PACKAGE

Make sure that the following items are included in the package.

Camera

Software CD CS Lens C Lens

User's Manual

Auto Iris Lens Connector

Options

C Mount Adapter

Preparation _05

01 PREPARATION

NAMES OF EACH PART

Front

Back Focus Adjustment Bar

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When the camera lens becomes dirty, softly clean it with a lens tissue or a cloth soaked in pure ethanol.

Adjust Back Focus by moving this bar up or down.

06_ Preparation

Rear

3 4

7 86 5

Audio Out For outgoing audio signals.

Audio In For incoming audio signals.

SDHC Memory Card Slot This is where you insert your SDHC memory card.

System, SD, and Power

Indicators

I/O Port

Reset Button

These indicators provide system, SD, and power status information.

Used to connect the camera to an external device.

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A_IN 1 and 2: These are alarm in ports.

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GND: This is the GND port.

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A_OUT 1 and 2: These are alarm out ports.

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NOT USED: This port is not used.

Reverts all camera settings to their default. When it is pressed for 3 seconds, the system indicator goes out and the system reboots.

When the camera is reset, connection is possible only after the basic network settings (IP address, subnet mask, gateway, etc.) have been configured again using the IP installer program.

Preparation _07

01 PREPARATION

Ethernet Port

Power Port

Ethernet cable port.

Connect the power cable to this port.

LED

SYSTEM

PWR

Status

Turns on

Flashes

Turns off

Turns on

Flashes

Turns off

Turns on When the power is switched on. Turns off When the power is switched off.

When the power is switched on and the network connection is normal.

When the DDNS setting fails. When the DDNS is being set. When the network connection is not

stable. When the power is switched off. When the camera is rebooting. When the memory card is inserted and

the system is in normal operation. When recording fails. When the memory card is short of

capacity. When the memory card is not inserted

normally. When the power is switched off. When the camera is rebooting. When the memory cared is removed.

Description

08_

Installation and Connection

installation and connection

INSTALLING THE CAMERA

Disconnect the power cord before installation or relocation.

Mounting the lens

When using the CS lens

Mount the CS lens by rotating it clockwise as shown in the picture.

When using the C lens

CS lens

C lens

After mounting the C-mount adapter by rotating it clockwise, turn the C lens clockwise until it is fixed as shown in the picture.

Installation and Connection

_09

02 INSTALLATION AND CONNECTION

Adjusting the back focus

The back focus of the camera is adjusted at the factory before delivery but some lenses can be out of focus depending on the lens type. In this case, you have to adjust the back focus. The following describes how to adjust the back focus of the lenses.

In case of the lens with no zooming function

After exposing the camera to an object with high resolution (like a dart-patterned image)

at a distance of more than 10m, set the lens focus ring to infinite (∞).

Adjust the Back Focus Control Bar until the object is of best quality.

Fix the screw of the Back Focus Control Bar.

In case of the lens with zooming function

After exposing the camera to an object with high resolution (like a dart-patterned image)

at a distance of 3 to 5m, fully rotate the lens zoom to the TELE direction. Then adjust the lens focus ring until the object is of best quality.

Fully rotate the lens zoom to the WIDE direction and adjust the Back Focus Control Bar

until the object is of best quality.

Repeat step 1 and 2 two or three times until the focuses of Zoom TELE and Zoom WIDE

are clear enough.

10_

Installation and Connection

Inserting/Removing an SDHC Memory Card

Inserting an SDHC Memory Card

Push the SDHC memory card in the direction of the arrow shown in the diagram.

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Do not force the memory card in. If you can’t insert the memory card into the slot with ease, you might be inserting the card in the wrong direction. Forcibly inserting a memory card could lead to its damage.

Removing an SDHC Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

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Pressing too hard on the SDHC memory card can cause the card to shoot out uncontrollably from the slot when released.

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When removing the SDHC memory card, disable the SD Card Recording feature (refer to page 53 for instructions on disabling SD Card Recording). Removing the SDHC memory card while recording is in progress can damage the data.

Installation and Connection

_11

02 INSTALLATION AND CONNECTION

Memory Card Information (not included)

What is a memory card?

The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.

Selecting a memory card that’s suitable for you

Your camera supports SDHC memory cards. You may, however, experience compatibility issues depending on the model and make of the memory card.

Your camera supports SD memory cards. However, the maximum supported SD memory card capacity is 2GB and ver 1.1, 4GB or above SD memory cards are incompatible.

For your camera, we recommend you use a memory card from the following manufacturers: SDHC/SD Memory Card: Panasonic®, SanDisk®, and Toshiba®

Your camera supports 128MB to 16GB of memory card capacity. Playback performance can be affected depending on the read/write speed of the memory card, so use a high-speed memory card. We recommend you use a memory card with a read/write speed of at least 10Mbps and Class 6 specifications.

Memory Card Use

SD and SDHC memory cards feature a switch that disables writing data on to the media. Having this switch to the Lock position will prevent accidental deletion of data stored in the memory card but at the same time will also prevent you from writing data on to the media.

Memory Card Components

Contacts

Lock Switch

SDHC

12_

Installation and Connection

CONNECTING

Connecting Ethernet Cable

Connect the Ethernet cable to the network port as shown.

Installation and Connection

_13

02 INSTALLATION AND CONNECTION

Connecting Power

Connect the power adapter to the camera’s power port.

Using a flathead screwdriver, connect the two lines leading from the power adapter to the

camera’s power port.

Connect the power cord to the power adapter unit.

Connect the power plug to a power outlet.

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Beware of DC 12V’s polarity charges when making the connection.

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If you are using a PoE (Power over Ethernet) supporting router, you do not need a separate power source.

14_

Installation and Connection

To connect input and output ports:

A_IN1

A_OUT1

A_OUT2

Not Used

A_IN2

GND

External Relay

Connect alarm lines to the input and output ports on the rear.

A_IN 1, A_IN 2 : These are alarm in ports. GND : This is the GND port. A_OUT 1, A_OUT 2 : These are alarm out ports.

Alarm In/Out Connection Diagram

Installation and Connection

_15

02 INSTALLATION AND CONNECTION

Connecting to Audio Input/Output

Microphone

LINE-OUT

Microphone

Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT

port of the amplifier that the microphone is connected to.

Direct Mic Connection: Set Audio Input Gain high (10). (Refer to page 39) Line Out Connection: Set Audio Input Gain low (1). (Refer to page 39)

Connect the AUDIO OUT port of the camera with the LINE IN port of the speaker.

Pre-Amp

LINE-IN

Pre-Amp

Speaker

Audio I/O Block Diagram

Microphone

Pre-Amp

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Audio Codec

G.711 PCM, μ-law 64kbps 8kHz sampling

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Full duplex Audio

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Audio in

Used for mono signal line input (Max.2.4 Vpp)

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Audio out

Used for mono signal line output (Max.2.4 Vpp)

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Line out impedance

600ohm

Pre-Amp

Speaker

Installation and Connection

16_

network connection & setup

You can set up the network settings according to your network configurations.

Network connection and setup processes are given as follows.

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Connect the camera to an IP router with local area networking Page 18~19

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Connect the camera directly to local area networking Page 20

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Compliant IP routers are as listed below.

- Linksys

- D-Link

- Netgear

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Compliant PoE Switches are as listed below.

- Linksys SRW224G4P

- D-Link DES-1316

- SMC SMCPWR-INJ3

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Using non-recommended IP router may cause the network connection error.

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Depending on the performance of the PC (Viewer installed) or the network, the video transmission can be delayed or even disconnected. For soft video transmission, you can set the bandwidth in <NETWORK>  <STREAMING SETUP> in the setup menu.

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The IP and MAC addresses used in this manual are for illustrative purposes only. Therefore, you must refer to Notice the network settings of your PC and do not enter the addresses presented in this manual.

03 NETWORK CONNECTION & SETUP

Network Connection & Setup

_17

18_

Network Connection & Setup

CONNECTING THE CAMERA TO AN IP ROUTER WITH LOCAL AREA NETWORKING

This is for a large network environment such as corporate office, building, public office and factory.

SNC-M300

Local PC

IP Router

Local PC

Firewall

DDNS Server

(Data Center, KOREA)

External Remote PC

[STEP 1] Configuring the network settings of the local PC connected to an IP router

Configuring the network settings of the local PC connected to an IP router, follow the instructions below.

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Select : <Network Neighborhood>  <Properties>  <Local Area Connection>

<Properties>  <General>  <Internet Protocol (TCP/IP)>  <Properties> 



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Follow the instructions below if you select <Use the following IP address>:

ex1) If the address (LAN IP) of the IP router is 192.168.1.1

IP address: 192.168.1.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1

ex2) If the address (LAN IP) of the IP router is 192.168.0.1

IP address: 192.168.0.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1

ex3) If the address (LAN IP) of the IP router is 192.168.xxx.1

IP address: 192.168.xxx.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.xxx.1

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For the address of the IP router, refer to the product’s documentation.

Network Connection & Setup

_19

03 NETWORK CONNECTION & SETUP

[STEP 2] Setting the IP address

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Refer to "Static IP Setting" on page 22 or "Dynamic IP Setting" on page 26.

[STEP 3] Connecting a local PC in the IP router to the camera

Run the IP Installer on your local PC and

search for the camera.

If found, double-click the camera to

start the Internet browser and try to connect to the camera. Alternately, launch the Internet browser manually and enter the IP address of the camera found in the address bar to connect to it.

ex) http://192.168.1.2

[STEP 4] Connecting to the camera from an IP router external PC

An IP router external PC can’t use the IP Installer to search for an IP router internal

camera. This is because the IP Installer does not work in a network where the gateway is different.

In this case, you can use the DDNS URL of the camera or the Internet IP address of the

IP router to connect to the IP router internal camera.

However, you must set the port-forwarding for the IP router before you can connect

to the IP router internal camera from a remote PC. For more information on the port-forwarding, refer to Use IP Router: Port Forwarding Setting (Port Mapping).

When the port forwarding is done, run the Internet browser on the IP router External

PC and enter the DDNS URL address or, the Internet IP address of the IP router in the address bar for connecting to the camera.

ex) http://mfffe42.websamsung.net

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For the DDNS URL address, refer to “Checking the DDNS address” on page 29.

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A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

20_

Network Connection & Setup

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

SNC-M300

Local PC

Firewall

DDNS Server (Data Center, KOREA)

Connecting to the camera from a local PC in the LAN

Launch an Internet browser on the local PC.

Enter the IP address of the camera in the address bar of the browser.

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External Remote PC

Network Connection & Setup

_21

03 NETWORK CONNECTION & SETUP

SEARCHING FOR THE CAMERA

IP Installer screen layout

1 2 3 4 6

7 8 9 10

Device Name : Model name of the connected device.

Mode : Shows the current selection between <Static>and <Dynamic>.

Mac Address : The Mac address of the network interface of the camera that is printed

on the rear panel.

IP Address : The IP address of the camera. (Default setting is '192.168.1.200'.)

UPnP Status : This is unavailable for this camera.

URL : This is DDNS address that can be used to connect from an external Internet.

However, if the DDNS update fails, it will be displayed as an IP address of the camera.

Search Button : Searches for the camera connected to the current network.

Auto Set Button :

Sets up the camera network settings automatically using the <IP Installer>.

Manual Set Button : Allows the user to set up the camera network settings manually.

Exit Button : Exits the IP Installer program.

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On Windows Vista, the settings should be configured by the Administrator to use the IP installer normally.

22_

Setting Static IP

setting static ip

MANUAL NETWORK SETTING

Run the <IP Installer.exe> program and display the camera list found on the screen. For the initial run, the [Auto Set] and [Manual Set] button are all disabled.

Select a camera you want from the

camera list.

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Confirm the MAC Address of the camera on its rear panel.

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Auto Set] and [Manual Set] button

The [ are activated.

Click the [Manual Set] button.

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The Manual Set window appears.

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The <

IP Address>, <Subnet Mask>, <Gateway> and <HTTP Port> values of the camera are displayed

in their default values.

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The password is set to “4321” by factory default.

Set up the IP related settings in

the <ADDRESS>field.

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<MAC Address>: The MAC Address printed on the camera rear penal is automatically displayed. No additional setting is required.

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<IP Address>: Set it according to the private IP address range provided by the IP Router.

ex) 192.168.1.2~254, 192.168.0.2~254,

or 192.168.XXX.2~254

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<Subnet Mask>: The IP Router’s <Subnet Mask> becomes camera’s <Subnet Mask>value.

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Gateway>: The IP Router’s <LAN IP Address>

becomes camera’s <Gateway>value.

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IP Address>, <Gateway> and

For the < <Subnet Mask> settings, contact your network administrator.

Setting Static IP

_23

04 SETTING STATIC IP

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You can’t change the port numbers of Device, TCP, UDP, Upload and Multicast, which are automatically changed according to the increase/decrease of the port number of HTTP.

In the <PORT>fields, set up port numbers.

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<HTTP Port>: A HTTP port used to connect

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<Device Port>: A port used to control video

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TCP Port>: A port used to transfer video using TCP protocol. The default value is 60002(TCP).

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UDP Port>: A port used to transfer video using UDP protocol. The default value is 60003(UDP).

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<Upload Port>: A port used to upgrade software. The default value is 60004(TCP).

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<Multicast Port>: Shows UDP port set for video transmission using UDP Multicast. The default value is

Enter your password.

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The default password is “4321”.

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The password is the camera login password of the root user.

Click the [OK] button.

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The manual network setting is finished.

The camera is set to the manually entered IP and is restarted.

to a camera using the Internet browser. The default value is 80. The HPPT port value can be changed by using the up/down button to the right. The HTTP port number starts with 80 and increases/decreases to 10000, 10006, 10012…

transmission. The default value is 60001(TCP).

60005(UDP).

5 6

+ 60 hidden pages