Samsung SM-W620, SM-W627 Operating Instructions

SM-G355HN

User Manual

www.samsung.com

About this manual

This device provides high quality mobile communication and entertainment using Samsung’s high standards and technological expertise. This user manual is specially designed to detail the device’s functions and features.

•

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

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Images and screenshots may differ in appearance from the actual product.

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Content may differ from the final product, or from software provided by service providers or carriers, and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website,

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Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Applications related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

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Available features and additional services may vary by device, software, or service provider.

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Applications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung.

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Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or applications to work improperly.

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Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal

www.samsung.com

use of media.

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You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services. To avoid additional charges, select an appropriate data tariff plan. For details, contact your service provider.

About this manual

•

Default applications that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an application provided with the device, contact a Samsung Service Centre. For user-installed applications, contact service providers.

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Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Note: notes, usage tips, or additional information

This guide is protected under international copyright laws.

No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.

About this manual

Trademarks

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

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Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

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Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.

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All other trademarks and copyrights are the property of their respective owners.

Table of Contents

Getting started

7 Device layout

8 Buttons

9 Package contents

10 Installing the SIM or USIM card and

battery

13 Charging the battery

15 Inserting a memory card

17 Turning the device on and off

18 Holding the device

18 Locking and unlocking the device

18 Adjusting the volume

18 Switching to silent mode

35 Upgrading the device

Communication

36 Phone

41 Contacts

44 Messages

45 Email

47 Google Mail

48 Hangouts

49 Google+

49 Photos

50 ChatON

Basics

19 Indicator icons

20 Using the touch screen

23 Rotating the screen

24 Notifications

25 Home screen

27 Applications screen

28 Using applications

29 Entering text

30 Connecting to a Wi-Fi network

31 Setting up accounts

32 Transferring files

33 Securing the device

Web & network

51 Internet

52 Chrome

53 Bluetooth

54 NFC

55 S Beam

Media

56 Camera

62 Gallery

64 Video

65 YouTube

Table of Contents

66 Radio

Application & media stores

68 Play Store

69 Samsung Apps

69 Play Books

70 Play Movies & TV

70 Play Music

70 Play Games

70 Play Newsstand

Utilities

71 Memo

72 S Planner

73 Drive

74 Clock

75 Calculator

76 Voice Recorder

77 Google

78 Voice Search

78 My Files

80 Downloads

83 Tethering and Mobile hotspot

83 Flight mode

84 Data usage

84 More networks

85 NFC

85 S Beam

85 Lock screen

85 Sound

86 Display

87 Call

88 Storage

88 Power saving mode

88 Battery

89 Application manager

89 Location

89 Security

90 Language and input

93 Backup and reset

93 Add account

93 Date and time

94 Accessibility

95 Accessories

95 Printing

95 About device

95 Google Settings

Travel & local

81 Maps

Settings

82 About Settings

82 Wi-Fi

83 Bluetooth

Troubleshooting

Getting started

Device layout

Earpiece

Front camera

Touch screen

Home button

Recent apps button

Microphone

Rear camera

Flash

Back cover

Power button

Back button

Multipurpose jack

Headset jack

GPS antenna

Volume button

Main antenna

Speaker

NFC antenna (on the battery)

Getting started

•

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

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Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

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Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

Buttons

Button Function

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Press and hold to turn the device on or off.

Power

Recent apps

Home

Back

Volume

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Press and hold for more than 7 seconds to reset the device if it has fatal errors or hang-ups, or freezes.

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Press to lock or unlock the device. The device goes into lock mode when the touch screen turns off.

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Tap to open the list of recent applications.

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Press to return to the Home screen.

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Press and hold to launch Google search.

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Tap to return to the previous screen.

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Press to adjust the device volume.

Getting started

Package contents

Check the product box for the following items:

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Device

•

Battery

•

Quick start guide

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The items supplied with the device and any available accessories may vary depending on the region or service provider.

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The supplied items are designed only for this device and may not be compatible with other devices.

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Appearances and specifications are subject to change without prior notice.

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You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

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Other accessories may not be compatible with your device.

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Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

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Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Getting started

Installing the SIM or USIM card and battery

Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery.

Only microSIM cards work with the device.

Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Getting started

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Do not remove the protective tape covering the antenna, as this can damage the antenna.

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Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

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Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Insert the battery.

Replace the back cover.

Getting started

Removing the SIM or USIM card and battery

Remove the back cover.

Pull out the battery.

Push the SIM or USIM card until it disengages from the device, and then pull it out.

Getting started

Charging the battery

Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the device by connecting them via the USB cable.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

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When the battery power is low, the device emits a warning tone and displays a low battery power message.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

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If you use multiple applications at once, network applications, or applications that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these applications after fully charging the battery.

Charging with the charger

Plug the small end of the charger into the multipurpose jack of the device, and plug the large end of the charger into an electric socket.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Getting started

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The device can be used while it is charging, but it may take longer to fully charge the battery.

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If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.

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While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

Do not remove the battery before removing the charger. This may damage the device.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Checking the battery charge status

When you charge the battery while the device is off, the following icons will show the current battery charge status:

Charging Fully charged

Getting started

Reducing the battery consumption

Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges:

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Activate power-saving mode.

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When you are not using the device, switch to sleep mode by pressing the Power button.

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Close unnecessary applications with the task manager.

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Deactivate the Bluetooth feature.

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Deactivate the Wi-Fi feature.

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Deactivate auto-syncing of applications.

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Decrease the backlight time.

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Decrease the brightness of the display.

Inserting a memory card

Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

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Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

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Use caution to insert the memory card right-side up.

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The device supports the VFAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

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Frequent writing and erasing of data shortens the lifespan of memory cards.

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When inserting a memory card into the device, the memory card’s file directory appears in the

SD card

folder.

Getting started

Remove the back cover and battery.

Insert a memory card with the gold-coloured contacts facing downwards.

Do not insert a microSIM card into a memory card slot.

Replace the battery and back cover.

Removing the memory card

Before removing the memory card, first unmount it for safe removal. On the Home screen, tap

→

Settings

Remove the back cover and battery.

Pull out the memory card.

Replace the battery and back cover.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

→

Storage

→

Unmount SD card

Getting started

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap

Erase everything

Before formatting the memory card, remember to make backup copies of all important data stored on the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.

→

Settings

→

Storage

→

Format SD card

→

Erase SD card

→

Turning the device on and off

When turning on the device for the first time, follow the on-screen instructions to set up your device.

Press and hold the Power button for a few seconds to turn on the device.

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Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

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Press and hold the Power button and tap features.

To turn off the device, press and hold the Power button, and then tap

Flight mode

to disable the wireless

Power off

Getting started

Holding the device

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

Locking and unlocking the device

When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode. The device automatically gets locked if it is not used for a specified period.

To unlock the device, press the Power button or the Home button when the touch screen is turned off, tap anywhere on the screen, and then flick your finger in any direction.

Adjusting the volume

Press the Volume button up or down to adjust the ringtone volume, or to adjust the sound volume when playing music or video.

Switching to silent mode

Use one of the following methods:

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Press and hold the Volume button down until it switches to silent mode.

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Press and hold the Power button, and then tap

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Open the notifications panel at the top of the screen, and then tap

Mute

Vibrate

Sound

Vibrate

Basics

Indicator icons

The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common.

Icon Meaning

No signal

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

Wi-Fi connected

Bluetooth feature activated

GPS activated

Call in progress

Missed call

Connected to computer

No SIM or USIM card

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery power level

Basics

Using the touch screen

Use only fingers to use the touch screen.

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Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.

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To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

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The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

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Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touch screen when you do not use the device.

Finger gestures

Tapping

To open an application, to select a menu item, to press an on-screen button, or to enter a character using the on-screen keyboard, tap it with a finger.

Basics

Tapping and holding

Tap and hold an item for more than 2 seconds to access available options.

Dragging

To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in a part. Double-tap again to return.

Basics

Flicking

Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts.

Pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Rotating the screen

Many applications allow display in either portrait or landscape orientation. Rotating the device causes the display to automatically adjust to fit the new screen orientation.

To prevent the display from rotating automatically, open the notifications panel and deselect

Screen rotation

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Some applications do not allow screen rotation.

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Some applications display a different screen depending on the orientation. The calculator turns into a scientific calculator when rotated to landscape.

Basics

Notifications

Notification icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.

From the notifications panel, you can view your device’s current status and use the following options:

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Wi-Fi

: Activate or deactivate the Wi-Fi feature.

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Location

•

Sound

mode.

•

Screen rotation

: Activate or deactivate the GPS feature.

: Activate or deactivate silent mode. You can vibrate or mute your device in silent

: Allow or prevent the interface from rotating when you rotate the device.

•

Bluetooth

•

Mobile data

•

Mobile hotspot

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NFC

: Activate or deactivate the NFC feature.

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Sync

: Activate or deactivate auto-syncing of applications.

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Power saving

The available options may vary depending on the region or service provider.

: Activate or deactivate the Bluetooth feature.

: Activate or deactivate the data connection.

: Activate or deactivate the Wi-Fi tethering feature.

: Activate or deactivate power-saving mode.

Basics

Home screen

The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and others.

The Home screen can have multiple panels. To view other panels, scroll left or right.

Rearranging items

Adding an application icon

On the Home screen, tap , tap and hold an application icon, and then drag it into a panel preview.

Moving an item

Tap and hold an item and drag it to a new location. To move it to another panel, drag it to the side of the screen.

Removing an item

Tap and hold an item, and drag it to the rubbish bin that appears at the top of the Home screen. When the rubbish bin turns red, release the item.

Rearranging panels

Adding a new panel

Pinch on the screen and tap .

Moving a panel

Pinch on the screen, tap and hold a panel preview, and then drag it to a new location.

Removing a panel

Pinch on the screen, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.

Basics

Setting wallpaper

Set an image or photo stored in the device as wallpaper for the Home screen.

On the Home screen, tap and hold the empty area, tap then select one of the following:

•

Gallery

Internet.

•

Live wallpapers

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Photos

•

Wallpapers

Select an image, resize the frame if necessary, and then set it as wallpaper.

: See photos taken by the device’s camera or images downloaded from the

: See animated images downloaded on device.

: See images in

: See wallpaper images.

Photos

Wallpapers

→

Home screen

, and

Using widgets

Widgets are small applications that provide convenient functions and information on your Home screen. To use them, add widgets from the widgets panel to the Home screen.

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Some widgets connect to web services. Using a web-based widget may result in additional charges.

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The widgets available may vary depending on the region or service provider.

On the Home screen, tap and hold the empty area, tap widgets panel, tap and hold a widget to add it to the Home screen, and then drag it into a panel preview. Put it on a location you want, resize it by dragging the frame if necessary, and then tap anywhere on the screen to save the location of the widget.

To add a widget to a new panel, drag it to the last panel.

Widgets

. Scroll left or right on the

Basics

Applications screen

The Applications screen displays icons for all applications, including any new applications installed.

On the Home screen, tap

To view other panels, scroll left or right.

to open the Applications screen.

Rearranging applications

Tap → another panel, drag it to the side of the screen.

Edit

, tap and hold an application, and then drag it to a new location. To move it to

Organising with folders

Put related applications together in a folder for convenience.

Tap and hold an application, drag it to applications into the new folder by dragging.

Create folder

, and then enter a folder name. Put

Installing applications

Use application stores, such as

Samsung Apps

, to download and install applications.

Uninstalling applications

Tap →

Uninstall/disable apps

Default applications that come with the device cannot be uninstalled.

, and then select an application to uninstall it.

Basics

Disabling applications

Tap →

To enable applications, on the Applications screen, tap applications, and then tap

Uninstall/disable apps

Done

•

Downloaded applications and some default applications that come with the device cannot be disabled.

•

When you use this feature, disabled applications disappear from the Applications screen but are still stored in the device.

, and then select an application to disable it.

→

Show disabled apps

, select the

Using applications

This device can run many different types of applications, ranging from media to Internet applications.

Opening an application

On the Home screen or the Applications screen, select an application icon to open it.

Some applications are grouped into folders. Tap a folder, and then tap an application to open it.

Opening from recently-used applications

Tap to open the list of recently-used applications.

Select an application icon to open.

Closing an application

Close applications not in use to save battery power and maintain device performance.

Tap applications, tap

→ , and then tap

End all

. Alternatively, tap → .

End

next to an application to close it. To close all running

Basics

Entering text

Use the Samsung keyboard or the voice input feature to enter text.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Changing the keyboard type

Tap any text field, open the notifications panel, tap the type of keyboard to use.

Using the Samsung keyboard

Changing the keyboard layout

Tap , select a language, and then tap

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On the 3x4 keyboard, a key has three or four characters. To enter a character, tap repeatedly the key corresponding to the character.

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The keyboard layout may not be changed in some languages.

Enter uppercase.

Qwerty keyboard

Choose input method

3x4 keyboard

Delete a preceding character.

, and then select

Enter numerals and punctuation

marks.

Set options for the Samsung

keyboard.

Entering uppercase

Tap before entering a character. For all caps, tap it twice.

Break to the next line.

Enter a space.

Basics

Changing language keyboards

Add languages to the keyboard, and then slide the space key left or right to change language keyboards.

Entering text by voice

Activate the voice input feature and then speak into the microphone. The device displays what you speak.

If the device does not recognise your words correctly, tap the underlined text and select an alternative word or phrase from the dropdown list.

To change the language or add languages for the voice recognition, tap the current language.

Copying and pasting

Tap and hold over text, drag or to select more or less text, and then tap

Cut

to cut. The selected text is copied to the clipboard.

To paste it into a text entry field, tap and hold at the point where it should be inserted, and then tap

Paste

Copy

to copy or

Connecting to a Wi-Fi network

Connect the device to a Wi-Fi network to use the Internet or share media files with other devices. (p. 82)

Turning Wi-Fi on and off

Open the notifications panel, and then tap

Turn off Wi-Fi to save the battery when not in use.

Wi-Fi

to turn it on or off.

Basics

Joining Wi-Fi networks

On the Applications screen, tap

Select a network from the list of detected Wi-Fi networks, enter a password if necessary, and then tap connects to a Wi-Fi network, the device will automatically connect to it any time it is available.

Connect

. Networks that require a password appear with a lock icon. After the device

Settings

→

Wi-Fi

, and then drag the

Wi-Fi

switch to the right.

Adding Wi-Fi networks

If the desired network does not appear in the networks list, tap bottom of the networks list. Enter the network name in type and enter the password if it is not an open network, and then tap

Network SSID

Add Wi-Fi network

, select the security

Connect

at the

Forgetting Wi-Fi networks

Any network that has ever been used, including the current network, can be forgotten so the device will not automatically connect to it. Select the network in the networks list, and then tap

Forget

Setting up accounts

Google applications, such as requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device.

Adding accounts

Follow the instructions that appear when opening a Google application without signing in to set up a Google account.

To sign in with or sign up for a Google account, on the Applications screen, tap

Add account

on-screen instructions to complete the account setup. More than one Google account can be used on the device.

Set up a Samsung account as well.

→

Google

Play Store

. After that, tap

, require a Google account, and

New

to sign up, or tap

Existing

Samsung Apps

Settings

, and then follow the

→

Basics

Removing accounts

On the Applications screen, tap the account to remove, and then tap

Settings

, select an account name under

Remove account

ACCOUNTS

, select

Transferring files

Move audio, video, image, or other types of files from the device to the computer, or vice versa.

Connecting with Samsung Kies

Samsung Kies is a computer application that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website.

Connect the device to the computer using the USB cable.

Samsung Kies launches on the computer automatically. If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer.

Transfer files between your device and the computer.

Refer to the Samsung Kies help for more information.

Connecting with Windows Media Player

Ensure that Windows Media Player is installed on the computer.

Connect the device to the computer using the USB cable.

Open Windows Media Player and sync music files.

Basics

Connecting as a media device

Connect the device to the computer using the USB cable.

Open the notifications panel, and then tap

device (MTP)

Camera (PTP)

Tap not have any appropriate driver installed.

Transfer files between your device and the computer.

if your computer does not support Media Transfer Protocol (MTP) or

Connected as a media device

→

Media

Securing the device

Prevent others from using or accessing personal data and information stored in the device by using the security features. The device requires an unlock code whenever unlocking it.

Setting a pattern

On the Applications screen, tap

Settings

→

Lock screen

→

Screen lock

→

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup unlock PIN to unlock the screen when you forget the pattern.

Basics

Setting a PIN

On the Applications screen, tap

Enter at least four numbers, and then enter the password again to verify it.

Settings

→

Lock screen

→

Screen lock

→

Setting a password

On the Applications screen, tap

Enter at least four characters including numbers and symbols, and then enter the password again to verify it.

Settings

→

Lock screen

→

Screen lock

→

Password

Unlocking the device

Turn on the screen by pressing the Power button or the Home button, and enter the unlock code.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Basics

Upgrading the device

The device can be upgraded to the latest software.

This feature may not be available depending on the region or service provider.

Upgrading with Samsung Kies

Launch Samsung Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for details on how to upgrade.

•

Do not turn off the computer or disconnect the USB cable while the device is upgrading.

•

While upgrading the device, do not connect other media devices to the computer. Doing so may interfere with the update process.

Upgrading over the air

The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service.

On the Applications screen, tap

Settings

→

About device

→

Software update

→

Update

Communication

Phone

Use this application to make or answer a call.

Tap

Phone

Making calls

Making a call

Use one of the following methods:

•

Keypad

•

Logs

on the Applications screen.

: Enter the number using the keypad, and then tap .

: Make a call from the history of incoming and outgoing calls and messages.

•

Favourites

•

Contacts

: Make a call from the list of favourite contacts.

: Make a call from the contacts list.

Speed dial numbers

For speed dial numbers, tap and hold the corresponding digit.

Number prediction

When entering numbers on the keypad, automatic predictions appear. Select one of these to make a call.

Communication

Finding contacts

Enter a name, phone number, or email address to find a contact in the contacts list. As characters are entered, predicted contacts appear. Select one to place a call to it.

Making an international call

Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap

During a call

The following actions are available:

•

Add call

•

Keypad

•

End call

•

Speaker

the speakerphone.

•

Mute

•

Headset

•

Swap

•

Merge

parties. This feature is available only if the multiparty call service is active.

: Dial a second call.

: Open the keypad.

: End the current call.

: Activate the speakerphone. Keep the device away from your ears when using

: Turn off the microphone so that the other party cannot hear you.

: Switch to a Bluetooth headset if it is connected to the device.

: Switch between two calls.

: Make a multiparty call when connected to two calls. Repeat this to add more

•

→

Contacts

•

→

Memo

•

→

Message

•

→

Hold

•

→

Extra volume

•

→

Call settings

•

→

Transfer

conversation.

: Open the contacts list.

: Create a memo.

: Send a message.

: Hold a call. Tap

: Increase the volume.

: Configure settings for voice call.

: Connect the first party to the second party. This disconnects you from the

Unhold

to retrieve the held call.

Communication

Adding contacts

To add a phone number to the contacts list from the keypad, enter the number and tap

to contacts

Add

Sending a message

Tap →

Send message

to send a message to the number on display.

Viewing call logs

Tap

Logs

to view the history of incoming and outgoing calls.

To filter a call log, tap

→

View

, and then select an option.

Fixed dialling number

The device can be set to restrict outgoing calls only to numbers with specified prefixes. Those prefixes are stored in the SIM or USIM card.

Tap

→

Call settings

and then enter the PIN2 supplied with the SIM or USIM card. Tap

→

Additional settings

→

Fixed Dialling Numbers

FDN list

→

Enable FDN

and add numbers.

Call barring

The device can be set to prevent certain calls from being made. For example, international calling can be disabled.

Tap

→

Call settings

barring option, and then enter a password.

→

Additional settings

→

Call barring

, select a call type, select a call

Communication

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

If the call waiting service is active, another call can be made. When the second call is answered, the first call is put on hold.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the reject message bar upwards. To create the rejection message, tap

→

Call settings

→

Set up call reject messages

Missed calls

If a call is missed, appears on the status bar. Open the notifications panel to view the list of missed calls.

Call waiting

Call waiting is a service provided by the service provider. A user can use this service to suspend a current call and switch to an incoming call. This service is not available for video calls.

→

To make use of this service, tap

Call settings

→

Additional settings

→

Call waiting

Call forwarding

The device can be set to send incoming calls to a specified number.

Tap

→

Call settings

→

Additional settings

→

Call forwarding

, and then select a call type

and condition. Enter a number and tap

Enable

Communication

Video calls

Making a video call

Enter the number, and then tap . Or, select a contact from the contacts list, and tap .

During a video call

The following actions are available:

•

Switch

•

Mute

•

End call

•

→

: Switch between the front and rear camera.

: Turn off the microphone so that the other party cannot hear you.

: End the current call.

Hide me

: Hide your image from the other party.

•

→

•

Outgoing image

→

Capture image

→

Record video

→

Keypad

→

Speaker off

→

Switch to headset

: Open the keypad.

: Select an image to show it to the other party.

: Capture the other party’s image.

: Take a video of the other party’s images.

: Deactivate the speakerphone feature.

: Switch to a Bluetooth headset if it is connected to the device.

Listening to a voice message

Tap and hold 1 on the keypad, and then follow the instructions from your service provider.

Communication

Contacts

Use this application to manage contacts, including phone numbers, email addresses, and others.

Tap

Contacts

Managing contacts

Tap

Contacts

Creating a contact

Tap and enter contact information.

•

: Add an image.

on the Applications screen.

•

/ : Add or delete a contact field.

Editing a contact

Select a contact to edit, and then tap .

Deleting a contact

Tap →

Delete

Setting a speed dial number

Tap → remove a speed dial number, tap and hold it, and then tap

Speed dial setting

, select a speed dial number, and then select a contact for it. To

Remove

Communication

Searching for contacts

Tap

Contacts

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Tap the search field at the top of the contacts list and enter search criteria.

Once a contact is selected, take one of the following actions:

•

: Add to favourite contacts.

•

/ : Make a voice or video call.

•

: Compose a message.

: Compose an email.

Displaying contacts

Tap

Contacts

By default, the device shows all saved contacts.

Tap

→

Contacts to display

, and then select a location where contacts are saved.

Importing and exporting contacts

Tap

Contacts

Importing contacts

Tap →

Import/Export

, and then select an import option.

Exporting contacts

Tap →

Import/Export

, and then select an export option.

Communication

Favourite contacts

Tap

Favourites

Tap

to add contacts to favourites.

, and then take one of the following actions:

•

Remove from favourites

: Remove contacts from favourites.

Contact groups

Tap

Groups

Adding contacts to a group

Select a group, and then tap . Select contacts to add, and then tap

Managing groups

Tap , and then take one of the following actions:

•

Delete groups

deleted.

: Select user-added groups, and then tap . Default groups cannot be

Done

Sending a message or email to a group’s members

Select a group, tap →

Send message

Send email

, select members, and then tap

Done

Communication

Business card

Tap

Contacts

Create a business card and send it to others.

Tap

Set up my profile

address, and then tap

, enter details, such as phone number, email address, and postal

Save

. If user information has been saved when you set up the device,

select the business card, and then tap

Tap

→

Share namecard via

, and then select a sharing method.

to edit.

Messages

Use this application to send text messages (SMS) or multimedia messages (MMS).

Tap

Messages

You may incur additional charges for sending or receiving messages while you are outside your home service area. For details, contact your service provider.

Sending messages

Tap , add recipients, enter a message, and then tap .

Use the following methods to add recipients:

on the Applications screen.

•

Enter a phone number.

•

Tap , select contacts, and then tap

Use the following methods to make a multimedia message:

•

Tap , and attach images, videos, contacts, events, and others.

•

Tap →

Add subject

to enter a subject.

Done

Communication

Sending scheduled messages

While composing a message, tap →

Done

. The device will send the message at the specified time and date.

•

If the device is turned off at the scheduled time, is not connected to the network, or the network is unstable, the message will not be sent.

•

This feature is based on the time and date set on the device. The time and date may be incorrect if you move across time zones and the network does not update the information.

Schedule message

. Set a time and date, and then tap

Viewing incoming messages

Incoming messages are grouped into message threads by contact.

Select a contact to view the person’s message.

Email

Use this application to send or view email messages.

Tap

on the Applications screen.

Setting up email accounts

Set up an email account when opening

Enter the email address and password. Tap Mail, or tap instructions to complete the setup.

To set up another email account, tap

Manual setup

for a company email account. After that, follow the on-screen

→

Settings

for the first time.

for a private email account, such as Google

→

Add account

Sending messages

Tap the email account to use, and then tap at the bottom of the screen. Enter recipients, subject, and message, and then tap

Tap

to add a recipient from the contacts list.

Tap

to attach images, videos, contacts, memos, events, and others.

Communication

Delete the message.

Sending scheduled messages

While composing a message, tap → date, and then tap

•

If the device is turned off at the scheduled time, is not connected to the network,

Done

. The device will send the message at the specified time and date.

Scheduled email

. Tick

Scheduled email

, set a time and

or the network is unstable, the message will not be sent.

•

This feature is based on the time and date set on the device. The time and date may be incorrect if you move across time zones and the network does not update the information.

Reading messages

Select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap

Tap a message to read.

Add this email address to the

contacts list.

Forward the message.

Reply to all recipients.

Reply to the message.

Tap the attachment tab to open attachments, and then tap

Access additional options.

Mark the message as a reminder.

Open attachments.

Go to the previous or next message.

Save

to save it.

Communication

Google Mail

Use this application to quickly and directly access the Google Mail service.

Tap

Google Mail

•

This application may not be available depending on the region or service provider.

•

This application may be labelled differently depending on the region or service provider.

Sending messages

In any mailbox, tap , enter recipients, a subject, and a message, and then tap .

Tap

→

Attach file

on the Applications screen.

to attach images, videos, music, and others.

Tap

→

Add Cc/Bcc

→

Save draft

→

Discard

→

Settings

→

Send feedback

→

Help

to access help information for the Google Mail.

to add more recipients.

to save the message for later delivery.

to start over.

to change the Google Mail settings.

to report your opinions for application development.

Communication

Keep the message for long-term

Delete the message.

Reading messages

storage.

Access additional options.

Reply to all recipients, forward the message to others, or print the message.

Mark the message as a reminder.

Preview attachment.

Reply to the message.

Labels

Google Mail does not use actual folders, but uses labels instead. When Google Mail is launched, it displays messages labelled Inbox.

Tap

To add a label to a message, select the message, tap label to assign.

to view messages in other labels.

→

Change labels

, and then select the

Hangouts

Use this application to chat with others.

Tap

Hangouts

This application may not be available depending on the region or service provider.

Select a friend from the friends list or enter data to search and select a friend from the results to start chatting.

on the Applications screen.

Communication

Google+

Use this application to stay connected with people via Google’s social network service.

Tap

Google+

All

to change the category, and then scroll up or down to view posts from your circles.

on the Applications screen.

This application may not be available depending on the region or service provider.

Photos

Use this application to view and share images or videos via Google’s social network services.

Tap

Photos

Select one of the following categories:

•

ALL

•

HIGHLIGHTS

images or videos in the group.

Then, select an image or video.

While viewing it, use one of the following icons:

•

on the Applications screen.

This application may not be available depending on the region or service provider.

: View all the images or videos that are taken or downloaded to the device.

: View images or videos grouped by date or album. Tap to view all of the

: Modify the image.

: Share the image or video with others.

: Delete the image or video.

Communication

ChatON

Use this application to chat with any device. To use this application, you must sign in to your Samsung account or verify your phone number.

Tap

ChatON

Create a buddies list by entering phone numbers or Samsung account email addresses, or by selecting buddies from the list of suggestions. Alternatively, tap manually sync contacts from the device.

on the Applications screen.

This application may not be available depending on the region or service provider.

→

Sync contact list

Tap

, select buddies to start chatting with, and then tap

Done

Web & network

Internet

Use this application to browse the Internet.

Tap

Internet

Viewing webpages

Tap the address field, enter the web address, and then tap Go.

Tap

to access additional options while viewing a webpage.

To change the search engine, tap the address field, and then tap the search engine icon next to the web address.

on the Applications screen.

Opening a new page

Tap → .

To go to another webpage, tap

, scroll up or down, and tap the page to select it.

Searching the web by voice

Tap the address field, tap → , speak a keyword, and then select one of the suggested keywords that appear.

This feature may not be available depending on the region or service provider.

Bookmarks

To bookmark the current webpage, tap → →

To open a bookmarked webpage, tap

, and then select one.

Save

Web & network

History

Tap → history, tap

History

→

to open a webpage from the list of recently-visited webpages. To clear the

Clear history

Links

Tap and hold a link on the webpage to open it in a new page, save, or copy.

To view saved links, use

Downloads

. (p. 80)

Sharing webpages

To share a webpage address with others, tap →

To share a part of a webpage, tap and hold the desired text, and then tap

Share via

Chrome

Use this application to search for information and browse webpages.

Tap

Chrome

on the Applications screen.

This application may not be available depending on the region or service provider.

Viewing webpages

Tap the address field, and then enter a web address or search criteria.

Opening a new page

Tap →

To go to another webpage, tap

New tab

, scroll up or down, and tap the page to select it.

Web & network

Bookmarks

To bookmark the current webpage, tap → →

To open a bookmarked webpage, tap

→

Bookmarks

Save

, and then select one.

Searching the web by voice

Tap the address field, tap → , speak a keyword, and then select one of the suggested keywords that appear.

Syncing with other devices

Sync open tabs and bookmarks to use with Chrome on another device, when you are logged in with the same Google account.

To view open tabs on other devices, tap

To view bookmarks, tap

→

Other devices

. Select a webpage to open.

Bluetooth

Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices.

•

Samsung is not responsible for the loss, interception, or misuse of data sent or received via the Bluetooth feature.

•

Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.

•

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).

Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

To activate Bluetooth, on the Applications screen, tap

Bluetooth

the

switch to the right.

Settings

→

Bluetooth

, and then drag

Web & network

Pairing with other Bluetooth devices

On the Applications screen, tap listed. Select the device you want to pair with, and then accept the auto-generated passkey on both devices to confirm.

Settings

→

Bluetooth

→

Scan

, and detected devices are

Sending and receiving data

Many applications support data transfer via Bluetooth. An example is

→

select an image, tap accept the Bluetooth authorisation request on the other device to receive the image.

When another device sends you data, accept the Bluetooth authorisation request made by another device. Received files are saved in the added to the contacts list automatically.

Bluetooth

, and then select one of the Bluetooth devices. After that,

Download

folder. If a contact is received, it is

Gallery

. Open

Gallery

NFC

Your device allows you to read near field communication (NFC) tags that contain information about products.

You can also use this feature to make payments and buy tickets for transportation or events after downloading the required applications.

The back cover contains a built-in NFC antenna. Handle the back cover carefully to avoid damaging the NFC antenna.

•

The battery contains a built-in NFC antenna.

•

If the screen is locked, your device will not read NFC tags or receive data.

To activate the NFC feature, on the Applications screen, tap switch to the right.

Settings

→

NFC

. Drag the

NFC

Reading information from an NFC tag

To read information from an NFC tag, place the NFC antenna area on the back of your device near the NFC tag. The information from the tag will appear.

Web & network

Making a purchase with the NFC feature

Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get details about the service, contact your service provider.

Touch the back of your device to the NFC card reader.

Sending data via Android Beam

Use the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled devices.

On the Applications screen, tap switch to the right.

Select an item, find the location of the NFC antenna on the other device, touch the other device’s antenna with your device’s antenna, and then tap your device’s screen.

Settings

→

NFC

→

Android Beam

. Drag the

Android Beam

S Beam

Use this feature to send data, such as videos, images, and documents.

Do not send copyright-protected data via S Beam. Doing so may violate copyright laws. Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data.

On the Applications screen, tap right.

Select a file, touch the back of your device to the back of the other device, and then tap your

Settings

→

S Beam

, and then drag the

S Beam

switch to the

device’s screen.

If both devices try to send data simultaneously, the file transfer may fail.

Media

Camera

Use this application to take photos or videos.

Use

Gallery

Tap

Camera

anywhere on the screen.

Camera etiquette

•

Do not take photos or videos of other people without their permission.

to view photos and videos taken with the device’s camera. (p. 62)

on the Applications screen. Alternatively, from the locked screen, drag

•

The camera automatically shuts off when unused.

•

Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.

•

Do not take photos or videos where legally prohibited.

•

Do not take photos or videos in places where you may violate other people’s privacy.

Media

Display current mode.

available.

View more options.

Taking photos

Taking a photo

Tap the image on the preview screen where the camera should focus. When the subject is in focus, the focus frame turns green. Tap

Switch between the

front and rear camera.

View photos and

videos you have

taken.

Shooting mode

to take the photo.

Start taking a video.

Change the shooting mode.

Select among various effects that are

Several photo effects are available.

Tap

, and then scroll up or down the screen at the right side of the screen.

•

Auto

: Use this to allow the camera to evaluate the surroundings and determine the ideal

mode for the photo.

•

Best photo

•

Continuous shot

•

Sound & shot

Tap

: Take a series of photos, and then save the best one.

: Take a series of photos of moving subjects.

: Use this to take a photo with sound.

to take a photo. The device records a few seconds of audio after taking a photo.

While taking photos in this mode, sound is recorded by the internal microphone.

Media

•

Panorama

To get the best shot, follow these tips.

–

Move the camera slowly in one direction.

–

Keep the camera’s viewfinder within the guide frame.

–

Avoid taking photos of a subject in front of unrecognisable backgrounds, such as empty skies or plain walls.

•

Sports

•

Night

: Take a photo composed of many photos strung together.

: Use this setting for fast-moving subjects.

: Use this setting for images taken in darker conditions.

Panoramic photos

A panoramic photo is a wide landscape image consisting of multiple shots.

Tap

Tap the camera automatically takes another shot in a panoramic sequence. To stop shooting, tap

If the viewfinder is out of the direction, the device stops shooting.

→

Panorama

and move the camera in one direction. When two panorama guide frames are aligned,

Applying filter effects

Use the filter effects to take unique photos or videos.

Tap

and select a filter effect. The available options vary by mode.

Media

Taking videos

Taking a video

Tap to take a video. To pause recording, tap . To stop recording, tap .

Recording mode

Tap → to change the recording mode.

•

Normal

•

Limit for MMS

: Use this mode for normal quality.

: Use this mode to lower the recording quality for sending via messages.

Media

Zooming in and out

Use one of the following methods:

•

Use the Volume button to zoom in or out.

•

Spread two fingers apart on the screen to zoom in, and pinch to zoom out.

The zoom in/out effect is available when using the zoom feature while shooting video.

Share shot

Tap → , and then select one of the following:

•

Share shot

•

ChatON photo share

: Send a photo directly to another device via Wi-Fi Direct or NFC.

: Send a photo to another device via ChatON.

Configuring settings for Camera

Tap → to configure settings for Camera. Not all of the following options are available in both still camera and video camera modes. The available options vary depending on the mode used.

•

Photo size

Video size

: Select a resolution. Use higher resolution for higher quality. But it

takes up more memory.

•

Focus mode

close objects.

: Select a focus mode.

Auto focus

is camera-controlled.

Macro

is for very

Media

•

Metering modes

: Select a metering method. This determines how light values are calculated. measures the light value at a specific location.

•

ISO

: Select an ISO value. This controls camera light sensitivity. It is measured in filmcamera equivalents. Low values are for stationary or brightly-lit objects. Higher values are for fast-moving or poorly-lit objects.

•

Location tag

•

Volume key

function.

•

Timer

•

White balance

Centre-weighted

: Attach a GPS location tag to the photo.

To improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the GPS tag setting.

: Set the device to use the Volume button to control the shutter or zoom

: Use this for delayed-time shots.

: Select an appropriate white balance, so images have a true-to-life colour

measures background light in the centre of the scene.

Matrix

averages the entire scene.

Spot

range. The settings are designed for specific lighting situations. These settings are similar to the heat range for white-balance exposure in professional cameras.

•

Exposure value

camera’s sensor receives. For low-light situations, use a higher exposure.

•

Guidelines

•

Flash

: Activate or deactivate the flash.

•

Contextual filename

information, to filenames.

•

Save as flipped

•

Storage

•

Edit quick settings

•

Reset

: Select the memory location for storage.

: Reset the camera settings.

: Change the exposure value. This determines how much light the

: Display viewfinder guides to help composition when selecting subjects.

: Set the camera to add contextual tags, such as location

: Invert the image to create a mirror-image of the original scene.

: Reorganise shortcuts to frequently-used options.

Media

Gallery

Use this application to view images and videos.

Tap

Gallery

Viewing images

on the Applications screen.

Launching an image, the capturing a screenshot automatically creates the it.

In a folder, images are displayed by creation date. Select an image to view it in full screen.

Scroll left or right to view the next or previous image.

Gallery

Download

displays available folders. When another application, such as

folder is automatically created to contain the image. Likewise,

Screenshots

folder. Select a folder to open

, saves

Zooming in and out

Use one of the following methods to zoom in an image:

•

Double-tap anywhere to zoom in.

•

Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to return.

Playing videos

Video files show the icon on the preview. Select a video to watch it and tap .

Editing images

When viewing an image, tap and use the following functions:

•

Slideshow

•

Copy to clipboard

: Start a slideshow with the images in the current folder.

: Copy to clipboard.

Media

•

: Print the image by connecting the device to a printer.

•

Rename

•

Rotate left

•

Rotate right

•

Crop

•

Set as

•

Details

•

Settings

: Rename the file.

: Rotate anticlockwise.

: Rotate clockwise.

: Resize the blue frame to crop and save the image in it.

: Set the image as wallpaper or a contact image.

: View image details.

: Change the Gallery settings.

Modifying images

When viewing an image, tap .

Deleting images

Use one of the following methods:

•

In a folder, tap →

•

When viewing an image, tap .

Select item

, select images, and then tap .

Sharing images

Use one of the following methods:

•

In a folder, tap → share them via social network services.

•

When viewing an image, tap to send it to others or share it via social network services.

Select item

, select images, and then tap to send them to others or

Setting as wallpaper

When viewing an image, tap → contact.

Set as

to set the image as wallpaper or to assign it to a

Media

Adjust the volume.

Organising with folders

Create a folder to organise images or videos stored in the device. You can copy or move files from one folder to another.

To create a new folder, tap

. Enter a name for the folder, tap OK, and then tick images or

videos. Tap and hold any selected image or video, drag it to the new folder, and then tap

Done

. Tap

Copy

to copy or

Move

to move.

Video

Use this application to play video files.

Tap

Video

Playing videos

Select a video to play.

on the Applications screen.

Access additional options.

Move forwards or

backwards by

dragging the bar.

Change screen ratio.

Restart the current video or skip to the previous video. Tap

and hold to move

backwards quickly.

Pause and resume playback.

Skip to the next video. Tap and hold to move forwards quickly.

Media

Deleting videos

Tap →

Delete

, select videos, and then tap

Done

YouTube

Use this application to watch videos from the YouTube website.

Tap

YouTube

Watching videos

Tap , and then enter a keyword. Select one of the returned search results to watch a video.

Rotate the device to landscape orientation to display full screen.

on the Applications screen.

This application may not be available depending on the region or service provider.

Sharing videos

Select the video to view, tap , and then select a sharing method.

Uploading videos

Tap → tap

Uploads

→ →

Upload

, select a video, enter information for the video, and then

Media

Adjust the volume.

station.

Radio

Listen to music and news on the FM radio. To listen to the FM radio, you must connect a headset, which serves as the radio antenna.

Tap

Radio

Listening to the FM radio

Plug a headset into the device before launching the FM radio.

on the Applications screen.

The FM radio scans and saves available stations automatically when running for the first time.

Tap

to turn on the FM radio. Select the radio station you want from the stations list and tap

to return to the FM radio screen.

Record a song from the FM radio.

Enter radio station frequency

manually.

Fine-tune the frequency.

View the list of available stations.

Access additional options.

Add the current radio station to the favourites list.

Turn the FM radio on or off.

View the list of favourite stations.

Search for an available radio

Media

Scanning radio stations

Tap → automatically.

Select the radio station you want from the stations list and tap screen.

Scan

, and then select a scan option. The FM radio scans and saves available stations

to return to the FM radio

Adding stations to the favourites list

Scroll to a radio station, and then tap to add the station to the favourites list.

Application & media stores

Play Store

Use this application to purchase and download applications and games that are able to run on the device.

Tap

Play Store

This application may not be available depending on the region or service provider.

Installing applications

Browse applications by category, or tap to search with a keyword.

on the Applications screen.

Select an application to view information. To download it, tap the application, tap the price, and follow the on-screen instructions to complete the purchase process.

When a new version is available for any installed application, an update icon appears at the top of the screen to alert you to the update. Open the notifications panel and tap the icon to update the application.

INSTALL

. If there is a charge for

Uninstalling applications

Uninstall the applications purchased from

Tap tap

→

My apps

UNINSTALL

, select an application to delete in the list of installed applications, and then

Play Store

Application & media stores

Samsung Apps

Use this application to purchase and download dedicated Samsung applications. For more information, visit

Tap

Samsung Apps

This application may not be available depending on the region or service provider.

apps.samsung.com

on the Applications screen.

Installing applications

Browse applications by category. Tap

To search for an application, tap search field.

Select an application to view information. To download it, tap application, tap the price, and follow the on-screen instructions to complete the purchase process.

When a new version is available for any installed application, an update icon appears at the top of the screen to alert you to the update. Open the notifications panel and

Play Books

Use this application to read and download book files.

Tap

Play Books

This application may not be available depending on the region or service provider.

on the Applications screen.

Application & media stores

Play Movies & TV

Use this application to watch, download, and rent movies or TV shows.

Tap

Play Movies & TV

This application may not be available depending on the region or service provider.

on the Applications screen.

Play Music

Use this application to listen to music from the device or stream music from the Google cloud service.

Tap

Play Music

on the Applications screen.

This application may not be available depending on the region or service provider.

Play Games

Use this application to download and play games.

Tap

Play Games

This application may not be available depending on the region or service provider.

on the Applications screen.

Play Newsstand

Use this application to read the latest news articles.

Tap

Play Newsstand

on the Applications screen.

This application may not be available depending on the region or service provider.

Utilities

Memo

Use this application to record important information to save and view at a later date.

Tap

Memo

Composing memos

on the Applications screen.

Tap , enter a memo, and then tap

Done

Browsing memos

Browse memo thumbnails by scrolling up or down.

To edit the memo, tap the memo.

To search for a memo, tap

To lock a memo so that others cannot view it, tap

→

Lock

To send the text in memos to others, tap

text via

To send memos to others, tap

To delete memos, tap

To sort memos by date, tap

→

Delete

→

Select

Sort by

→

Select

, select memos, and then tap →

→

Select

, select memos, and then tap →

, select a memo, and then tap

Share via

Viewing a memo

Tap the memo thumbnail to open it.

Tap

and use the following:

•

Delete

•

Lock

•

Share text via

•

Share via

: Delete the memo.

: Lock the memo so that others cannot view it.

: Send the text in memos to others.

: Send the memo to others.

Utilities

S Planner

Use this application to manage events and tasks.

Tap

S Planner

Creating events or tasks

Tap , and then use one of the following methods:

•

Add event

•

Add task

on the Applications screen.

: Enter an event with an optional repeat setting.

: Enter a task with an optional priority setting.

Syncing with Google Calendar

On the Applications screen, tap

Sync Calendar

tick

To manually sync for updating, on the Applications screen, tap

To display synced events or tasks, tap and then tap

Done

Settings

→

Google

Calendars

under

→

Display

ACCOUNTS

→ a Google account,

S Planner

, select the Google account,

→ →

Sync

Utilities

Changing calendar type

At the top of the screen, select one from among different types of calendars including month, week, and others.

Searching for events or tasks

Tap →

To view today’s events or tasks, tap

, and then enter a keyword to search for.

Today

at the top of the screen.

Deleting events or tasks

Select an event or task, and then tap →

Delete

Sharing events or tasks

Select an event or task, tap →

Share via

, and then select a sharing method.

Drive

Use this application to create and edit documents and share them with others via Google Drive storage. When you create documents or upload files to Google Drive, your device automatically syncs with the web server and any other computer with Google Drive installed. Access your files without transferring or downloading.

Tap

Drive

on the Applications screen.

This application may not be available depending on the region or service provider.

Utilities

Clock

Use this application to set alarms, check the time of many major cities in the world, measure the duration of an event, or set a timer.

Tap

Clock

on the Applications screen.

Turn this alarm on or off.

Alarm

Setting alarms

Tap , set a time for the alarm to go off, select days for the alarm to repeat, and then tap

Save

•

Snooze

time.

•

Smart alarm

Stopping alarms

Drag outside the large circle to stop an alarm. Drag outside the large circle to repeat the alarm after a specified length of time.

Deleting alarms

Tap →

: Set an interval and the number of times for the alarm to repeat after the preset

: Set a time for the alarm to go off before the preset time.

Delete

, select alarms, and then tap

Done

Utilities

World clock

Creating clocks

Tap and enter a city name or select a city from the cities list.

Deleting clocks

Tap →

Delete

, select alarms, and then tap

Done

Stopwatch

Tap

Start

Tap

to time an event. Tap

Reset

to clear lap time records.

Lap

to record lap times.

Timer

Set the duration, and then tap

Drag

outside the large circle when the timer goes off.

Start

Calculator

Use this application for simple or complex calculations.

Tap

Calculator

Rotate the device to landscape orientation to display the scientific calculator. If

rotation

is disabled, tap →

on the Applications screen.

Scientific calculator

Screen

Utilities

Voice Recorder

Use this application to record or play voice memos.

Tap

Voice Recorder

Recording voice memos

Tap to start recording. Speak into the microphone at the bottom of the device. Tap to

on the Applications screen.

pause recording. Tap

Recording elapsed time

Display the list of voice memos.

to finish recording.

Access additional options.

Start recording.

Playing voice memos

Select a voice memo to play.

•

: Pause playback.

•

/ : Skip to the previous or next voice memo.

Utilities

Managing voice memos

In the list of voice memos, tap → following:

•

: Select voice memos to send, and then select a sharing method.

•

: Select voice memos to delete.

•

→

•

→

•

→

Rename

Set as

Details

: Rename the voice memo.

: Set the voice memo as a ringtone.

: View the voice memo details.

Select

, select voice memos, and select one of the

Google

Use this application to search not only the Internet, but also applications and their contents on the device as well.

Tap

Google

on the Applications screen.

This application may not be available depending on the region or service provider.

Searching the device

Tap the search field, and then enter a keyword. Alternatively, tap , and then speak a keyword.

If no results are returned from the applications, the web browser appears, displaying the search results.

Search scope

To select what applications to search, tap → items to search for.

Settings

→

Phone search

, and then tick the

Utilities

Google Now

Launch Google search to view Google Now cards that show the current weather, public transit info, your next appointment, and more when you are most likely to need it.

Join Google Now when opening Google search for the first time. To change Google Now

→

settings, tap

Settings

, and then drag the

Google Now

switch to the left or right.

Voice Search

Use this application to search webpages by speaking.

Tap

Voice Search

This application may not be available depending on the region or service provider.

on the Applications screen.

Speak a keyword or phrase when

Speak now

appears on the screen.

My Files

Use this application to access all kinds of files stored in the device, including images, videos, songs, and sound clips.

Tap

My Files

Viewing files

Select a category, and then select a file or folder to open it. To go back to the parent folder,

. To return to the root directory, tap .

tap

In a folder, tap

•

Select item

•

Create folder

on the Applications screen.

, and then use one of the following options:

: Select files or folders.

: Create a folder.

•

View as

•

Sort by

•

Add shortcut

•

Settings

: Change the view mode.

: Sort files or folders.

: Add a shortcut of the folder to the shortcuts area.

: Change the file manager settings.

Utilities

Tap →

•

Select item

: Send files to others or share them.

: Delete files or folders.

→

Move

→

Copy

→

Rename

→

Zip

→

Details

: Move files or folders to another folder.

: Copy files or folders to another folder.

: Compress files or folders to create a zip file.

, select a file or folder, and then use one of the following functions:

: Rename a file or folder.

: View file or folder details.

Searching for a file

Tap , and then enter search criteria.

Viewing storage information

Tap to view memory information for your device and memory card.

Adding shortcuts to folders

Add a shortcut of frequently-used folders to the shortcuts area. Tap , select a folder, and then tap

Done

Utilities

Downloads

Use this application to see what files are downloaded through the applications.

Tap

Downloads

This application may not be available depending on the region or service provider.

Select a file to open it with an appropriate application.

on the Applications screen.

To sort the files by date, tap

To sort the files by title, tap

To sort the files by size, tap

To clear the history, tap

→

Sort by

→

Sort by

→

Sort by

Clear list

→

Date

Name

Size

Travel & local

Maps

Use this application to pinpoint the location of the device, search for places, or get directions.

Tap

Maps

Searching for locations

Search for locations by entering an address or a keyword. Once the location is found, select a location to view the detailed information. Refer to the help for more information.

on the Applications screen.

This application may not be available depending on the region or service provider.

Getting directions for a destination

Tap to set starting and ending locations, and then select a travel method. The device shows the routes to get to the destination.

Settings

About Settings

Use this application to configure the device, set application options, and add accounts.

Tap

Settings

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

You can maintain a stable network connection by automatically selecting either the Wi-Fi or mobile network to use the strongest signal. To automatically switch between networks, tick

on the Applications screen.

Smart network switch

To use options, tap

•

Scan

: Search for available networks.

•

Wi-Fi Direct

point.

•

Advanced

•

WPS push button

•

WPS PIN entry

: Wi-Fi Direct connects two devices via Wi-Fi without requiring an access

: Customise Wi-Fi settings.

: Connect to a secured Wi-Fi network with a WPS button.

: Connect to a secured Wi-Fi network with a WPS PIN.

Setting Wi-Fi sleep policy

On the Settings screen, tap

When the screen is turned off, the device automatically turns off Wi-Fi connections. When this happens, the device automatically accesses data networks if it is set to use them. This may incur data transfer fees. To avoid data-usage bills, set this option to

Wi-Fi

→ →

Advanced

→

Keep Wi-Fi on during sleep

Always

Settings

Setting Network notification

The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available.

On the Settings screen, tap this feature.

Wi-Fi

→ →

Advanced

and tick

Network notification

to activate

Wi-Fi Direct

Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point.

On the Settings screen, tap

Wi-Fi

→ →

Wi-Fi Direct

Bluetooth

Activate the Bluetooth feature to exchange information over short distances.

To use more options, tap

•

Visibility timeout

•

Received files

: View received files via the Bluetooth feature.

: Set duration that the device is visible.

Tethering and Mobile hotspot

•

Portable Wi-Fi hotspot

network connection with computers or other devices through the Wi-Fi network.

•

USB tethering

a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer.

•

Bluetooth tethering

connection with computers or other devices via Bluetooth.

: Use USB tethering to share the device’s mobile network connection with

: Use the portable Wi-Fi hotspot to share the device’s mobile

: Use Bluetooth tethering to share the device’s mobile network

Flight mode

This disables all wireless functions on your device. You can use only non-network services.

Settings

Data usage

Keep track of your data usage amount, and customise the settings for the limitation.

•

Mobile data

•

Set mobile data limit

•

Data usage cycle

: Set the device to use data connections on any mobile network.

: Set a limit for the mobile data usage.

: Enter monthly reset date to monitor your data usage.

To use more options, tap

•

Data roaming

•

Restrict background data

a mobile network.

•

Auto sync data

information to sync for each account in

•

Show Wi-Fi usage

•

Mobile hotspots

background from using them.

: Set the device to use data connections when you are roaming.

: Activate or deactivate auto-syncing of applications. You can select what

: Set the device to disable sync in the background while using

: Set the device to show your data usage via Wi-Fi.

: Select Wi-Fi hotspots to prevent applications that are running in the

More networks

Customise settings to control networks.

Settings

→

ACCOUNTS

Default messaging app

Select the default application to use for messaging.

VPN

Set up and connect to virtual private networks (VPNs).

Mobile networks

•

Mobile data

•

Data roaming

•

Access Point Names

•

Network mode

•

Network operators

: Use to allow packet switching data networks for network services.

: Set the device to use data connections when you are roaming.

: Set up access point names (APNs).

: Select a network type.

: Search for available networks and select a network for roaming.

Settings

NFC

Activate the NFC feature to read or write NFC tags that contain information.

•

Android Beam

contacts, to NFC-enabled devices.

•

Tap and pay

: Turn on the Android Beam feature to send data, such as webpages and

: Set the default payment method.

S Beam

Activate the S Beam feature to send data, such as videos, images, and documents, to devices that support NFC and Wi-Fi Direct.

Lock screen

Change settings for the locked screen.

•

Screen lock

on the screen lock feature selected.

•

Dual clock

•

Show date

•

Camera shortcut

•

Owner information

•

Unlock effect

•

Help text

: Activate the screen lock feature. The following options may vary depending

: Set the device to show the dual clock on the locked screen.

: Set the device to show the date with the clock.

: Set the device to show the camera shortcut on the locked screen.

: Enter your information that is shown on the locked screen.

: Select an effect when you unlock the screen.

: Set the device to show the help text on the locked screen.

Sound

Change settings for various sounds on the device.

•

Volume

notifications.

•

Ringtones

–

: Adjust the volume level for call ringtones, music and videos, system sounds, and

Ringtones

Notifications

calls.

: Add or select a ringtone for incoming calls.

: Select a ringtone for events, such as incoming messages and missed

Settings

•

Vibrate when ringing

•

Dialling keypad tone

•

Touch sounds

touch screen.

•

Screen lock sound

: Set the device to sound when selecting an application or option on the

: Set the device to vibrate and play a ringtone for incoming calls.

: Set the device to sound when tapping the buttons on the keypad.

: Set the device to sound when locking or unlocking the touch screen.

Display

Change the settings for the display.

•

Wallpaper

–

Home screen

: Select a background image for the Home screen.

–

Lock screen

–

Home and lock screens

locked screen.

•

Notification panel

•

Brightness

•

Auto rotate screen

•

Screen timeout

backlight.

•

Daydream

desktop dock or charging.

•

Font style

•

Font size

•

Display battery percentage

: Change the font size.

: Select a background image for the locked screen.

: Customise the items that appear on the notifications panel.

: Set the brightness of the display.

: Set the content to rotate automatically when the device is turned.

: Set the length of time the device waits before turning off the display’s

: Set the device to launch a screensaver when your device is connected to a

: Change the font type for display text.

: Select a background image for the Home screen and the

: Set the device to display the remaining battery life.

Settings

Call

Customise the settings for calling features.

•

Set up call reject messages

•

Answering/ending calls

–

The home key answers calls

Home button.

–

The power key ends calls

button.

•

Additional settings

–

Caller ID

–

Call forwarding

: Display your caller ID to other parties for outgoing calls.

: Divert incoming calls to another number.

: Add or edit the message sent when you reject a call.

: Set the device to answer a call when you press the

: Set the device to end a call when you press the Power

–

Auto area code

before a phone number.

–

Call barring

–

Call waiting

–

Fixed Dialling Numbers

in the FDN list. Enter the PIN2 supplied with your SIM or USIM card.

•

Ringtones and keypad tones

–

Ringtones

–

Vibrate when ringing

–

Dialling keypad tone

keypad.

•

Video call image

•

Voicemail service

•

Voicemail settings

: Set the device to insert a prefix (area or country code) automatically

: Block incoming or outgoing calls.

: Allow incoming call alerts when a call is in progress.

: Add or select a ringtone for incoming calls.

: Select an image to be shown to the other party.

: Select or set your voicemail service provider.

: Enter the number to access the voicemail service. Obtain this number

: Activate or deactivate FDN mode to restrict calls to numbers

: Set the device to vibrate and play a ringtone for incoming calls.

: Set the device to sound when tapping the buttons on the

from the service provider.

•

Accounts

•

Use Internet calling

: Set the device to accept IP calls and set up your accounts for IP call services.

: Set whether to use IP call services for all calls or only for IP calls.

Settings

Storage

View memory information for your device and memory card, or format a memory card.

Formatting a memory card permanently deletes all data from it.

The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.

Power saving mode

Activate power-saving mode and change the settings for power-saving mode.

•

The device automatically turns off if the screen is not touched, or the buttons are not pressed for a preset length of time. For extended use, select a longer time period.

•

This feature is disabled when playing videos or listening to music.

•

You can save battery power by turning on this feature.

•

CPU performance

•

Screen output

•

Learn about Power saving

: Set the device to limit some system resource usage.

: Set the device to decrease the brightness of the display.

: Discover how to reduce battery consumption.

Battery

View the amount of battery power consumed by your device.

Settings

Application manager

View and manage the applications on your device.

Location

Change settings for location information permissions.

•

Mode

•

RECENT LOCATION REQUESTS

information and their battery usage.

•

LOCATION SERVICES

: Select a method to collect your location data.

: View which applications request your current location

: View the location services your device is using.

Security

Change settings for securing the device and the SIM or USIM card.

•

Encrypt device

password each time you turn on the device.

Charge the battery before enabling this setting because it may take more than an hour to encrypt your data.

•

Encrypt external SD card

If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.

•

Remote controls

via the Internet. To use this feature, you must sign in to your Samsung account.

–

ACCOUNT REGISTRATION

: Set a password to encrypt data saved on the device. You must enter the

: Set the device to encrypt files on a memory card.

: Set the device to allow control of your lost or stolen device remotely

: Add or view your Samsung account.

–

Use wireless networks

determine the location of your lost or stolen device via Wi-Fi or mobile network.

: Set the device to allow location data collection or to

Settings

•

SIM Change Alert

the device when lost or stolen.

•

Go to website

can track and control your lost or stolen device on the Find my mobile website.

•

Set up SIM card lock

–

Lock SIM card

using the device.

–

Change SIM PIN

•

Make passwords visible

•

Device administrators

device administrators to apply new policies to the device.

•

Unknown sources

: Activate or deactivate the Find my mobile feature which helps locate

: Access the Find my mobile website (

: Activate or deactivate the PIN lock feature to require the PIN before

: Change the PIN used to access SIM or USIM data.

: Set the device to display passwords as they are entered.

: View device administrators installed on the device. You can allow

: Set the device to allow the installation of applications from unknown

findmymobile.samsung.com

). You

sources.

•

Verify apps

before installing them.

•

Security update

–

Automatic updates

automatically.

–

Preferred networks

security updates automatically.

–

Check for updates

•

Storage type

•

Trusted credentials

applications.

•

Install from device storage

•

Clear credentials

: Set the device to allow Google to check applications for harmful behaviour

: Set a storage type for credential files.

: Use certificates and credentials to ensure secure use of various

: Erase the credential contents from the device and reset the password.

: Set the device to check and download security updates

: Select a network connection option to check and download

: Check for security updates.

: Install encrypted certificates stored on the USB storage.

Language and input

Change the settings for text input. Some options may not be available depending on the selected language.

Language

Select a display language for all menus and applications.

Settings

Default

Select a default keyboard type for text input.

Samsung keyboard

To change the Samsung keyboard settings, tap .

The available options may vary depending on the region or service provider.

•

English(UK)

•

Select input languages

•

Predictive text

show word suggestions. You can also customise the word prediction settings.

: Change the keyboard layout.

: Select languages for text input.

: Activate predictive text mode to predict words based on your input and

•

Auto replacement

tapping the space bar or punctuation mark.

•

Auto capitalisation

final punctuation mark, such as a full stop, question mark, or exclamation mark.

•

Auto spacing

•

Auto-punctuate

•

None

•

Continuous input

•

Cursor control

scrolling the keyboard.

•

Sound

•

Character preview

•

Reset settings

: Set the device to deactivate the keyboard swipe feature.

: Set the device to sound when a key is touched.

: Set the device to correct misspelled and incomplete words by

: Set the device to automatically capitalise the first character after a

: Set the device to automatically insert a space between words.

: Set the device to insert a full stop when you double-tap the space bar.

: Set the device to enter text by sweeping on the keyboard.

: Enable the smart keyboard navigation feature to move the cursor by

: Set the device to display a large image of each character tapped.

: Reset Samsung keyboard settings.

Settings

Google voice typing

To change the voice input settings, tap .

•

Choose input languages

•

Block offensive words

words in voice inputs.

•

Offline speech recognition

: Select input languages for text input.

: Set the device to prevent the device from recognising offensive

: Download and install language data for offline voice input.

Voice search

•

Language

•

“Ok Google” hotword detection

the wake up command while using the search application.

: Select a language for the voice recognition.

: Set the device to begin voice recognition when you say

This feature may not be available depending on the region or service provider.

•

Speech output

action.

•

Block offensive words

•

Offline speech recognition

•

Personalised recognition

dashboard to improve speech recognition accuracy.

•

Bluetooth headset

when one is connected to the device.

: Set the device to provide voice feedback to alert you to the current

: Hide offensive words from voice search results.

: Download and install language data for offline voice input.

: Set the device to use information from your Google

: Set the device to allow a voice search with a Bluetooth headset,

Text-to-speech options

•

PREFERRED TTS ENGINE

speech synthesis engines, tap

•

Speech rate

: Select a speed for the text-to-speech feature.

: Select a speech synthesis engine. To change the settings for

•

Listen to an example

•

Default language status

feature.

: Listen to the spoken text for an example.

: View the status of the default language for the text-to-speech

Pointer speed

Adjust the pointer speed for the mouse or trackpad connected to your device.

Settings

Backup and reset

Change the settings for managing settings and data.

•

Back up my data

server.

•

Backup account

•

Automatic restore

applications are reinstalled on the device.

•

Factory data reset

: Set the device to back up settings and application data to the Google

: Set up or edit your Google backup account.

: Set the device to restore settings and application data when the

: Reset settings to the factory default values and delete all data.

Add account

Add email or SNS accounts.

Date and time

Access and alter the following settings to control how the device displays the time and date.

If the battery remains fully discharged or removed from the device, the time and date is reset.

•

Automatic date and time

time zones.

•

Automatic time zone

when you move across time zones.

•

Set date

•

Set time

•

Select time zone

: Set the current date manually.

: Set the current time manually.

: Set the home time zone.

: Automatically update the time and date when moving across

: Set the device to receive time zone information from the network

•

Use 24-hour format

•

Select date format

: Display time in 24-hour format.

: Select a date format.

Settings

Accessibility

Accessibility services are special features for those with certain physical disabilities. Access and alert the following settings to improve accessibility to the device.

•

Auto-rotate screen

•

Screen timeout

backlight.

•

Show shortcut

appears when you press and hold the Power button.

•

Answering/ending calls

–

The home key answers calls

Home button.

: Set the interface to rotate automatically when you rotate the device.

: Set the length of time the device waits before turning off the display’s

: Add a shortcut to

Accessibility

: Set the device to answer a call when you press the

TalkBack

on the quick menu that

–

Answer calls by tapping

button.

–

The power key ends calls

button.

•

TalkBack

•

Speak passwords

•

Negative colours

•

Font size

•

Magnification gestures

•

Accessibility shortcut

Power button, and then tap and hold the screen with two fingers.

•

Text-to-speech options

–

PREFERRED TTS ENGINE

speech synthesis engines, tap

: Activate TalkBack, which provides voice feedback.

: Set the device to read aloud passwords you enter with TalkBack.

: Reverse the display colours to improve visibility.

: Change the font size.

: Set the device to activate TalkBack when you press and hold the

: Set the device to answer a call when you tap the call accept

: Set the device to end a call when you press the Power

: Set the device to zoom in and out with finger gestures.

: Select a speech synthesis engine. To change the settings for

–

Speech rate

–

Listen to an example

–

Default language status

speech feature.

: Select a speed for the text-to-speech feature.

: Listen to the spoken text for an example.

: View the status of the default language for the text-to-

Settings

•

Flash notification

notifications.

•

Turn off all sounds

•

Mono audio

•

Tap and hold delay

: Set the flash to blink when you have incoming calls, new messages, or

: Mute all device sounds.

: Enable mono sound when listening to audio with one earbud.

: Set the recognition time for tapping and holding the screen.

Accessories

Change the accessory settings.

•

Automatic unlock

open.

: Set the device to unlock automatically when the cover is flipped

Printing

Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files via Wi-Fi or cloud services.

About device

Access device information, edit the device name, or update device software.

Google Settings

Use this application to configure settings for some features provided by Google.

Tap

Google Settings

on the Applications screen.

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•

Password: When the device lock feature is enabled, you must enter the password you set for the device.

•

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•

You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•

When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•

The battery may not be inserted properly. Insert the battery again.

•

Wipe both gold-coloured contacts and insert the battery again.

Troubleshooting

The touch screen responds slowly or improperly

•

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•

The touch screen may malfunction in humid conditions or when exposed to water.

•

Restart your device to clear any temporary software bugs.

•

Ensure that your device software is upgraded to the latest version.

•

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap

everything

important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Settings

. Before performing the factory data reset, remember to make backup copies of all

→

Backup and reset

→

Factory data reset

→

Reset device

→

Erase

Calls are not connected

•

Ensure that you have accessed the right cellular network.

•

Ensure that you have not set call barring for the phone number you are dialling.

•

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•

Ensure that you are not covering the built-in microphone.

•

Ensure that the microphone is close to your mouth.

•

If using a headset, ensure that it is properly connected.

Troubleshooting

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•

Ensure that you are not blocking the device’s internal antenna.

•

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•

When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Recharge or replace the battery.

The battery does not charge properly (For Samsung-approved chargers)

•

Ensure that the charger is connected properly.

•

If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

•

The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre.

The battery depletes faster than when first purchased

•

When you expose the battery to very cold or very hot temperatures, the useful charge may be reduced.

•

Battery consumption increases when you use messaging features or some applications, such as games or the Internet.

•

The battery is consumable and the useful charge will get shorter over time.

Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•

Charge the battery or replace it with a battery that is fully charged.

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit

www.samsung.com

Troubleshooting

•

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•

Ensure that the Bluetooth wireless feature is activated on your device.

•

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•

Ensure that the USB cable you are using is compatible with your device.

•

Ensure that you have the proper driver installed and updated on your computer.

•

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

•

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

100

Samsung SM-W620, SM-W627 Operating Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Device layout

Buttons

Package contents

Installing the SIM or USIM card and battery

Charging the battery

Inserting a memory card

Turning the device on and off

Holding the device

Locking and unlocking the device

Adjusting the volume

Switching to silent mode

Basics

Indicator icons

Using the touch screen

Rotating the screen

Notifications

Home screen

Applications screen

Using applications

Entering text

Connecting to a Wi-Fi network

Setting up accounts

Transferring files

Securing the device

Upgrading the device

Communication

Phone

Contacts

Messages

Email

Google Mail

Hangouts

Google+

Photos

ChatON

Web & network

Internet

Chrome

Bluetooth

S Beam

Media

Camera

Gallery

Video

YouTube

Radio

Application & media stores

Play Store

Samsung Apps

Play Books

Play Movies & TV

Play Music

Play Games

Play Newsstand

Utilities

Memo

S Planner

Drive

Clock

Calculator

Voice Recorder

Google

Voice Search

My Files

Downloads

Travel & local

Maps

Settings

About Settings

Wi-Fi

Bluetooth

Tethering and Mobile hotspot

Flight mode

Data usage

More networks