Samsung SM-J500F/DD, SM-J500G/DS, SM-J500H/DD, SM-J500F/DS, SM-J500H/DS Operation Manual

SM-J500F SM-J500F/DD SM-J500G/DS SM-J500H/DD

SM-J500F/DS SM-J500FN SM-J500H/DS SM-J500Y

User Manual

English. 06/2015. Rev.1.0

www.samsung.com

Table of Contents

Basics

4Read me first

5Package contents

6Device layout

8	Battery
13	SIM or USIM card

17Memory card

18Turning the device on and off

19Touchscreen

22 Home screen

27Lock screen

28Notification panel

30Entering text

32Screen capture

32Opening apps

32Device and data management

Applications

36Installing or uninstalling apps

37Phone

41Contacts

42Messages

44Internet

45Email

46Camera

52	Gallery
54	Smart Manager
56	S Planner

58Video

59Voice Recorder

60My Files

60Memo

61Clock

62Calculator

63Radio

64Google apps

Settings

66 Introduction

66 Wi-Fi

68Bluetooth

69Flight mode

70Mobile hotspot and tethering

71Data usage

71SIM card manager (dual SIM models)

72Mobile networks

72NFC and payment (NFC-enabled models)

75More connection settings

76Sounds and notifications

76Display

Table of Contents

77Applications

77Wallpaper

77Themes

77Lock screen and security

78Privacy

78Easy mode

79Accessibility

80Accounts

81Backup and reset

81Language and input

82Battery

82Storage

82Accessories

83Date and time

83User manual

83About device

Appendix

84 Troubleshooting

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•Device

•Battery

•Quick start guide

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Device layout

Flash

Touchscreen

Home key

Recents key

Microphone

Multipurpose jack

Rear camera

Flash

Back cover

Speaker

Front camera

Proximity/Light sensor

Power key

Back key

Headset jack

GPS antenna

Loud speaker

Volume key

NFC antenna (NFC-enabled models)

Main antenna

Basics

• Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key	Function
Power	•	Press and hold to turn the device on or off.
Power	•	Press to turn on or lock the screen.
	•	Press to turn on or lock the screen.

Recents	•	Tap to open the list of recent apps.

	•	Press to turn on the screen while the screen is locked.
Home	•	Press to return to the Home screen.
	•	Press and hold to launch Google.

Back	•	Tap to return to the previous screen.

Volume	•	Press to adjust the device volume.

Basics

Battery

Installing the battery

1 Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.

Basics

3 Replace the back cover.

Removing the battery

Remove the back cover.

Pull out the battery.

Basics

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

2 Plug the USB power adaptor into an electric socket.

Basics

3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap Apps →Settings →Battery.

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the Smart manager.

•When you are not using the device, switch to sleep mode by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps.

•Decrease the backlight time.

•Decrease the screen brightness.

Basics

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap Apps →Settings →Battery →Power saving mode, and then tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.

Basics

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•Restricts the available apps to essential and selected apps only.

•Deactivates the mobile data connection when the screen turns off.

•Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap Apps →Settings →Battery →Ultra power saving mode, and then tap the switch to activate it.

To deactivate ultra power saving mode, tap MORE →Disable ultra power saving mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•	Only microSIM cards work with the device.
•	Some LTE services may not be available depending on the service provider. For
	more information about service availability, contact your service provider.

1 Remove the back cover and battery.

Basics

►Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

►Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USIM card into SIM card slot 2 ( 2 ).

•Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

•Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Replace the battery and back cover.

Basics

Removing the SIM or USIM card

Remove the back cover and battery.

Pull out the SIM or USIM card.

►Single SIM models:

►Dual SIM models:

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

Changing the display name and icon of SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Select a SIM or USIM card, tap Name or Icon. Set a display name and icon for each card.

Switching between cards

When two SIM or USIM cards are activated, card selection icons appear on the dashboard of the notification panel. Open the notification panel and then select a card.

Basics

Memory card

Installing a memory card

Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

•	Some memory cards may not be fully compatible with the device. Using an
	incompatible card may damage the device or the memory card, or corrupt the data
	stored in it.
•	Use caution to insert the memory card right-side up.
•	The device supports the FAT and the exFAT file systems for memory cards. When
	inserting a card formatted in a different file system, the device asks to reformat the
	memory card.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

Remove the back cover and battery.

Insert a memory card with the gold-coloured contacts facing downwards.

3 Replace the battery and back cover.

Basics

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap Apps →Settings →Storage →Unmount SD card.

Remove the back cover and battery.

Pull out the memory card.

Replace the battery and back cover.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap Apps →Settings →Storage →Format SD card →FORMAT SD CARD →ERASE EVERYTHING.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

• If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

•Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Basics

Touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Basics

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

A widget

A folder

An app

Screen indicators

Favourite apps

Apps screen icon

Basics

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

•Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.

•Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

Moving and removing an item

Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen.

Basics

Creating folders

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.

3 Enter a folder name.

To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap .

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

To set a panel as the main Home screen, tap .

Samsung SM-J500F/DD, SM-J500G/DS, SM-J500H/DD, SM-J500F/DS, SM-J500H/DS Operation Manual

Basics

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen.

Moving items

This feature may not be available depending on the region or service provider.

On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen.

Creating folders

This feature may not be available depending on the region or service provider.

On the Apps screen, tap EDIT.

Tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Basics

4 Enter a folder name.

To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon	Meaning
	No signal

/	Signal strength
/	Currently accessing SIM or USIM card (dual SIM models)

	Roaming (outside of normal service area)

	GPRS network connected

	EDGE network connected

	UMTS network connected

	HSDPA network connected

	HSPA+ network connected

/	LTE network connected (LTE-enabled models)

	Wi-Fi connected

	Bluetooth feature activated

	GPS activated

	Call in progress

	Missed call

	New text or multimedia message

	Alarm activated

	Mute mode activated

	Vibration mode activated

Basics

Icon Meaning

Flight mode activated

Error occurred or caution required

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.

You can change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap Settings →Lock screen and security →Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

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