This guide provides information concerning the installation, basic operation
and troubleshooting on Windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Page 2
Available supplies 45
1.Introduction
Key benefits 4
Features by model 6
Useful to know 8
About this user guide 9
Safety information 10
Machine overview 16
Control panel overview 19
Turning on the machine 20
Installing the driver locally 21
Reinstalling the driver 23
2.Basic Setup
Available maintenance parts 46
Storing the toner cartridge 47
Redistributing toner 48
Replacing the toner cartridge 50
Replacing the imaging unit 52
Cleaning the machine 54
Tips for moving & storing your machine 59
4.Troubleshooting
Tips for avoiding paper jams 61
Clearing paper jams 62
Understanding the LED 70
Printing a demo page 25
Media and tray 26
Basic printing 38
3.Maintenance
Ordering supplies and accessories 44
5.Appendix
Specifications 74
Regulatory information 83
Copyright 93
2
Page 3
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits4
•Features by model6
•Useful to know8
•About this user guide9
•Safety information10
•Machine overview16
•Control panel overview19
•Turning on the machine20
•Installing the driver locally21
•Reinstalling the driver23
Page 4
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports the Eco feature.
•To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 149).
•To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 149).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Print with excellent quality and speed
•You can print with a resolution of up to 1,200 x 1,200 dpi effective (1,200 x
600 x 2 bit) output.
•Fast, on-demand printing.
-For single-side printing, up to 30 ppm (A4) or up to 31 ppm (Letter).
Convenience
•Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 130).
•You can print on the go from your smartphone or computer using Samsung
Cloud Print apps (see "Samsung Cloud Print" on page 142).
•You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 144).
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 167).
•Samsung Easy Printer Manager and Samsung Printer Status are a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 177 or "Using Samsung Printer Status" on page 180).
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Page 5
Key benefits
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 76).
•Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 149).
•Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 149).
•You can print in various operating systems (see "System requirements" on
page 79).
•Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
•Using the WPS (Wi-Fi Protected Setup™) button
-You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable or a network cable
-You can connect and set various wireless network settings using a USB
cable or a network cable.
•Using the Wi-Fi Direct
-You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 115.
Page 6
Features by model
Operating System
Some features and optional goods may not be available depending on
model or country.
(●: Supported, Blank: Not supported)
Software
You can install the printer driver and software when you insert the software
CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
(●: Supported, Blank: Not supported)
Variety feature
Operating SystemM301xND seriesM301xDW series
Windows●●
Mac●●
Linux●●
Unix●●
SoftwareM301xND seriesM301xDW series
SPL/PCL printer driver●●
PS printer driver
XPS printer driver
a
●●
Direct Printing Utility●●
Samsung Easy
Printer Manager
Advanced
Settings
●●
Samsung Printer Center●●
Samsung Printer Status●●
Samsung Easy Document Creator●●
Easy Capture Manager●●
Samsung Eco Driver Pack
b
●●
Samsung Stylish Driver Pack
c
●●
SyncThru™ Web Service●●
a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
b. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
c. The printer driver includes a user interface that is optimized for touchscreens. To use this
UI, click Samsung Printer Center > Device Options and then select Stylish User
Interface (see "Using Samsung Printer Center" on page 174).
FeaturesM301xND seriesM301xDW series
Hi-Speed USB 2.0●●
Network Interface Ethernet 10/
100 Base TX wired LAN
●●
SoftwareM301xND seriesM301xDW series
Page 7
Features by model
(●: Supported, Blank: Not supported)
Network Interface 802.11b/g/n
wireless LAN
a
●
NFC (Near Field
Communication) printing
●
Eco printing●●
Wi-Fi Protected Setup™ (WPS)●
Double-sided printing●●
AirPrint●●
Google Cloud Print™
●●
Samsung Cloud Print
●●
Mopria
●●
a. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the
retailer where you bought your machine.
FeaturesM301xND seriesM301xDW series
Page 8
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 39).
•Remove the driver and install it again (see "Installing the driver
locally" on page 21).
•Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 149).
Where can I purchase option or consumables?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
•Open and close the front cover(see "Machine overview" on
page 16).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 62).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 48).
•Try a different print resolution setting (see "Opening printing
preferences" on page 39).
•Replace the toner cartridge (see "Replacing the toner
cartridge" on page 50).
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LED" on
page 70).
Where can I download the machine’s driver?
•You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
Page 9
About this user guide
This user guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Do not discard this manual, and keep it for future reference.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user guide are explained in the glossary chapter.
•All illustrations in this user guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this user guide may differ from your machine depending
on the machine’s firmware/driver version.
•The procedures in this user guide are mainly based on Windows 7.
1
2
General icons
IconTextDescription
Warning
Caution
Note
Used to alert users to the possibility of personal injury.
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
1. Introduction
9
Page 10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
10
Page 11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
11
Page 12
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
temperature. Doing so may damage the machine. Only operate the
machine when the internal temperature of the machine is within
the operating temperature and humidity specifications.
Otherwise, quality problems can occur and cause damage to the
machine (see "General specifications" on page 74).
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
1. Introduction
12
Page 13
Safety information
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
a
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
or larger, telephone line cord, if necessary.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
consumables or cleaning the inside, do not operate the machine.
You could get injured.
If the machine is not well-ventilated, this could result in fire.
1. Introduction
13
Page 14
Safety information
Keep cleaning consumables away from children.
Children could get hurt.
8
Supply usage
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the consumables such as toner cartridge or
fuser unit.
This could cause an explosion or uncontrollable fire.
When storing consumables such as toner cartridges, keep them
away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled consumables, such as toner, can cause damage to
the machine.
In case of damage due to the use of recycled consumables, a
service fee will be charged.
1. Introduction
14
Page 15
Safety information
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the consumables, follow the instructions
for disposal. Refer to the reseller for disposal instructions.
•Do not wash the consumables.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
15
Page 16
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the configuration.
MachinePower cord
Quick installation guide
a. The software CD contains the printer drivers, user guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Misc. accessories
Software CD
b
a
1. Introduction
16
Page 17
Machine overview
10
Front view
•This illustration may differ from your machine depending on its model.
•Some features and optional goods may not be available depending on
model or country.
9
8
7
6
8
NFC (Near Field Communication) tag
a
9Push-release of front cover
10Paper width guides on a manual feeder
11Output support
12Toner cartridge
13 Imaging unit
a. M301xDW only.
1
10
11
2
12
3
13
5
4
1Output tray
2Control panel
3Front cover
4Paper level indicator
5Push-release of manual feeder tray
6Tray 1
7Manual feeder
1. Introduction
17
Page 18
Machine overview
11
Rear view
•This illustration may differ from your machine depending on its model.
•Some features and optional goods may not be available depending on
model or country.
1
2
3
1Network port
2USB port
3Power receptacle
4Rear cover
4
1. Introduction
18
Page 19
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
3Configuration
sheet
a
WPS
Prints a demo page and network configuration
report (see "Printing a demo page" on page 25).
Configures the wireless network connection
easily without a computer (see "Wireless
network setup" on page 115).
4
5
6StatusLEDIndicates the status of your machine (see
1
Toner LED
Shows the status of the toner (see "Toner LED/
WPS LED/ Power LED/ Eco LED" on page 72).
a. M301xDW only.
CancelStops an operation at any time and there are
Power/
Wakeup
more functions.
•Cancels the current job.
•Prints demo page: Press and hold this
button for about 2 seconds until the status
LED blinks slowly, and release.
•Supplies Info & Usage Counter: Press and
hold this button for about 6 seconds and
release.
•Prints configuration reports/network configuration reports: Press and hold this
button for about 4 seconds until the status
LED blinks fast, and release.
You can turn the power on/off or wake the
machine up from the power save mode with this
button.
"Understanding the LED" on page 70).
2
Eco
Enters Eco mode to reduce toner consumption
and paper usage (see "Eco options" on page 42).
1. Introduction
19
Page 20
Turning on the machine
Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine.
Connect the machine to the electricity supply first.
1
2
1
Press (Power/Wakeup) on the control panel.
2
If you want to turn the power off, press the (Power/Wakeup) on the control panel.
•Some parts inside of the machine may be hot when power is on, or after printing. Be careful not to burn yourself when working inside the machine.
•Do not disassemble the machine when it is turned on or plugged in. Doing so may give you an electric shock.
•If you turn the machine off directly using the power switch, it could cause the hard disk problem in the machine.
1. Introduction
20
Page 21
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the a USB cable. If your machine is attached to a network, skip the
following steps below and go on to installing a network connected machine’s
driver (see "Installing driver over the network" on page 108).
•If you are a Mac, Linux, or UNIX operating systems user, refer to the
"Installation for Mac" on page 98, "Installation for Linux" on page 100, or
"Installing the UNIX printer driver package" on page 113.
•The installation window in this User Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
Make sure that the machine is connected to your computer and
1
powered on.
Insert the supplied software CD into your CD-ROM drive.
2
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
•For Windows 10 /Windows Server 2016
If the installation window does not appear, from task bar, type in
X:\Setup.exe in Search input area, replacing “X” with the letter that
represents your CD-ROM drive and press the Enter key.
Review and accept the installation agreements in the installation
3
window. Then, click Next.
Select USB on the Printer Connection Type screen. Then, click Next.
4
1. Introduction
21
Page 22
Installing the driver locally
Follow the instructions in the installation window.
5
You can select the software applications in the Select Software to Install
window.
From the Windows 8 Start Screen
•The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. Or, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
•You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
Make sure that your computer is connected to the Internet and powered
1
on.
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
•If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1. Introduction
22
Page 23
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
Make sure that the machine is connected to your computer and
1
powered on.
From the Start menu, select Programs or All Programs > Samsung
2
Printers > Uninstall Samsung Printer Software.
•For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
•For Windows 10 / Windows Server 2016
1 From task bar, type in Programs and Features in Search input
area. Press the enter key.
Insert the software CD into your CD-ROM drive and install the driver
4
again (see "Installing the driver locally" on page 21).
From the Windows 8 Start Screen
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall Samsung Printer Software tile in the Start
2
screen.
Follow the instructions in the window.
3
•If you cannot find a Samsung Printer Software tile, uninstall from the
desktop screen mode.
•If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
OR
From the Start() icon, select All apps > Search > type in
Programs and Features.
2 Right-click the driver you want to uninstall and select Uninstall.
Follow the instructions in the installation window.
3
1. Introduction
23
Page 24
2.Basic Setup
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values.
•Printing a demo page25
•Media and tray26
•Basic printing38
Page 25
Printing a demo page
Print a demo page to make sure that the machine is operating correctly.
To print a demo page:
In ready mode, press and hold (Cancel) button for about 2 seconds until the
status LED blinks, and release.
For a model with an Configuration sheet () button, press the button to
print a demo page.
2. Basic Setup
25
Page 26
Media and tray
This chapter provides information on how to load print media into your
machine.
1
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes, labels,
and transparencies. Always use print media that meet the guidelines for use
with your machine.
Guidelines for select the print media
Print media that does not meet the guidelines outlined in this user guide may
cause the following problems:
•Poor print quality
•Increased paper jams
•Premature wear on the machine
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output quality.
When you choose print materials, consider the following:
•Surface smoothness: The smoothness of the print media affects how crisp
the printing looks on the paper.
•
Some print media may meet all of the guidelines in this user guide and
still not produce satisfactory results. This may be the result of the sheets
characteristics, improper handling, unacceptable temperature and
humidity levels, or other variables over which cannot be controlled.
•
Before purchasing large quantities of print media, ensure that it meets
the requirements specified in this user guide.
•
Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
•The amount of paper put into the tray may differ according to media
type used (see "Print media specifications" on page 76).
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using flammable print media can cause a fire.
•
Use designated print media (see "Print media specifications" on page 76).
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
•The type, size, and weight of the print media for your machine are described
in print media specifications (see "Print media specifications" on page 76).
•Desired outcome: The print media you choose should be appropriate for
your project.
•Brightness: Some print media are whiter than others and produce sharper,
more vibrant images.
2. Basic Setup
26
Page 27
Media and tray
3
1
2
2
Tray overview
To change the size, you need to adjust the paper guides.
1 Tray extension guide
2 Paper length guide
3 Paper width guide
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
Paper quantity indicator shows the amount of paper in the tray.
1
2
1 Full
2 Empty
2. Basic Setup
27
Page 28
Media and tray
Paper type available for duplex printing
Depending on the power voltage your machine uses, available paper types for
duplex printing differs. Refer to the below table.
Power voltageAvailable paper
110VLetter, Legal, US Folio, Oficio
220VA4
3
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it
may cause a paper jam.
Pull out the paper tray.
1
Squeeze and the paper width guide and paper length lever to locate
2
them in the correct paper size slot marked at the bottom of the tray to
adjust to the size (see "Tray overview" on page 27).
12
3
2. Basic Setup
28
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Media and tray
12
3
Flex or fan the edge of the paper stack to separate the pages before
3
loading papers.
After inserting paper into the tray, squeeze the paper width guides and
4
paper length guide.
•Do not push the paper width guide too far causing the media to warp.
•If you do not adjust the paper width guide, it may cause paper jams.
•Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
Insert the tray back into the machine.
5
When you print a document, set the paper type and size for the tray (see
6
"Print media specifications" on page 76).
2. Basic Setup
29
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Media and tray
4
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Tips on using the manual feeder
•Load only one type, size and weight of print media at time in the manual feeder.
•If you select Manual Feeder for the paper source in your software application, you need to press Print screen or Configuration page, or WPS button each time
you print a page and load only one type, size and weight of print media at a time on the manual tray.
•To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
•Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
•To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 76).
•Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
•When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 32).
•When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again.
•When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
•When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before
using the manual feeder.
2. Basic Setup
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Media and tray
2. Basic Setup
31
Page 32
Media and tray
5
Printing on special media
The table below shows the special media usable in each tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
•You change the paper setting set in the machine from Samsung Easy Printer
Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
177).
-If your machine is connected to the network, you can set the machine’s
setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 170).
To see for paper weights for each sheet, refer to "Print media specifications" on
page 76.
TypesTray Manual feeder
Plain●●
Thick●●
Thicker●
Thin●●
Bond●●
Color●
CardStock●●
Labels●
Transparency●
•When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 76).
•Printing the special media (Face up)
If special media are printed out with curl, wrinkles, crease, or black bold
lines, open the rear cover and try printing again. Keep the rear cover
opened during printing.
Envelope●
Thick Envelope●
Preprinted●
Cotton●
Recycled●●
Archive●●
(●: Supported, Blank: Not supported)
2. Basic Setup
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Media and tray
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
•Use only well-constructed envelopes with sharp and well-creased folds.
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1
2
If envelopes are printed out with wrinkles, crease, or black bold lines, open the
rear cover and try printing again. Keep the rear cover opened during printing.
If you select Envelope from the Printing Preferences window, but the printed
images get easily erased, select Thick Envelope and try printing again.
However, this might cause some noise when printing.
•When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
1 Acceptable
2 Unacceptable
•Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second (about 170°C). The extra flaps and strips might
cause wrinkling, creasing, or jams, and may even damage the fuser.
•For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•Avoid printing over the area where the envelope’s seams meet.
2. Basic Setup
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Media and tray
Transparency
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
•Must withstand the machine’s fusing temperature.
•To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
•Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter).
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
•Place them on a flat surface after removing them from the machine.
•Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
•To avoid smudging caused by fingerprints, handle them carefully.
•To avoid fading, do not expose printed transparencies to prolonged
sunlight.
•Ensure that transparencies are not wrinkled, curled, or have any torn edges.
•Do not use transparencies that separate from the backing sheet.
•When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature
about 170°C, and not have excessive curl. Only use labels that have For
use in Laser Printers on the carton box.
2. Basic Setup
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Media and tray
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
•In the software application, set margins at least 6.4 mm (0.25 inches) away
from the edges of the material.
2. Basic Setup
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Media and tray
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
6
Setting the paper size and type
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
•Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C).
•Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
After loading paper in the paper tray, set the paper size and type using the
display screen. For computer printing, select the paper size and type in the
application program you use on your computer.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
•You change the paper setting set in the machine from Samsung Easy Printer
Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
177).
-If your machine is connected to the network, you can set the machine’s
setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 170).
If you want to use special-sized paper such as billing paper, select Custom
in the Paper tab in the Printing Preferences (see "Opening printing
preferences" on page 39).
2. Basic Setup
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Media and tray
7
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not allow children near it.
Open the output support before printing. The printed pages stack on the output
support, and the output support will help the printed pages to align.
2. Basic Setup
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Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 149).
8
Printing
•Mac printing (see "Mac printing" on page 160).
•Linux printing (see "Linux printing" on page 162).
•UNIX printing (see "Unix printing" on page 163).
The following Printing Preferences window is for Notepad in Windows 7. Your
Printing Preferences window may differ, depending on your operating system
or the application you are using.
Open the document you want to print.
1
Select your machine from the Select Printer list.
3
The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences in the application’s Print window to change the pint setting
(see "Opening printing preferences" on page 39).
Select Print from the File menu.
2
To start the print job, click OK or Print in the Print window.
4
2. Basic Setup
38
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Basic printing
9
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Cancel) on the control
panel.
10
Opening printing preferences
•The Printing Preferences window that appears in this user guide may
differ depending on the machine in use. However, the composition of
the Printing Preferences window is similar.
•When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
Open the document you want to print.
1
Select Print from the file menu.
2
Select your printer driver from the Select Printer list.
3
Click Properties or Preferences.
4
2. Basic Setup
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Basic printing
The screenshot may differ depending on model.
Using a favorite setting
•You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 169).
•You can check the machine's current status using the Printer Status
button (see "Using Samsung Printer Status" on page 180).
•To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see
"Using Samsung Printer Center" on page 174).
The Favorites option, which is visible on each preferences tab except for the
Favorites and Samsung tab, allows you to save the current preferences for
future use.
To save a Favorites item, follow these steps:
Change the settings as needed on each tab.
1
Enter a name for the item in the Favorites input box.
2
Click Save.
3
Enter name and description, and then select the desired icon.
4
Click OK. When you save Favorites, all current driver settings are saved.
5
2. Basic Setup
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Basic printing
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected. To delete saved
settings, select it in the Favorites tab and click Delete.
11
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
12
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
•You change the paper setting set in the machine from Samsung Easy
Printer Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
177).
-If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 170).
Depending on the printer driver you use, skip blank pages may not work
properly. If skip blank pages feature does not work properly, set the feature
from the Easy Eco Driver (see "Easy Eco Driver" on page 169).
Setting Eco mode on the driver
If you press the Eco button from the control panel, Eco mode is enabled. The
default setting of Eco mode is duplex printing (long edge), multiple pages per
side (2-up), skip blank pages, and toner save. Some features may not be
available depending on model.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 39).
Open the Eco tab to set Eco mode. When you see the eco image (), that
means the Eco mode is currently enabled.
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Basic printing
Eco options
•Printer Default: Follows the settings set from the machine's control panel.
•None: Disables Eco mode.
•Eco Printing: Enables Eco mode. Activate the various eco items you want to
use.
Result simulator
Result Simulator shows the estimated results of reduced emission of carbon
dioxide, used electricity, and the amount of saved paper in accordance with the
settings you selected.
•The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•Refer to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
•The power consumption in printing mode refers to the average printing
power consumption of this machine.
•The actual saved or reduced amount may differ depending on the operating
system used, computing performance, application software, connection
method, media type, media size, job complexity, etc.
2. Basic Setup
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Page 43
3.Maintenance
This chapter provides information about purchasing consumables, option and maintenance parts available for your
machine.
•Ordering supplies and accessories44
•Available supplies45
•Available maintenance parts46
•Storing the toner cartridge47
•Redistributing toner48
•Replacing the toner cartridge50
•Replacing the imaging unit52
•Cleaning the machine54
•Tips for moving & storing your machine59
Page 44
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts (see
"Available supplies" on page 45).
To order Samsung-authorized consumables, option, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
44
Page 45
Available supplies
When consumables reach the end of their life spans, you can order the following types of consumables for your machine:
Type
Average yield
a
Part name
Average continuous cartridge yield : Approx. 1,200 standard pagesMLT-D118S
Toner cartridge
Average continuous cartridge yield : Approx. 4,000 standard pagesMLT-D118L
Imaging unit
a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
b. Based on simplex 3 average A4/Letter-size pages per job (and above mentioned coverage pattern). The number of pages may be affected by operating environment, printing interval, graphics,
media type and media size.
b
Approx. 9,000 pagesMLT-R116
Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the
specific country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
3. Maintenance
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Page 46
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used,
computing performance, application software, connecting method, paper type, paper size, and job complexity.
3. Maintenance
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Storing the toner cartridge
Toner cartridge contain components that are sensitive to light, temperature and
humidity. Samsung suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Samsung
toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•Store the cartridge inside the protective bag from the original package.
•Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•Do not store consumables in any of the following conditions:
-Temperature greater than 30°C.
1
Handling instructions
•Do not touch the surface of the photoconductive drum in the cartridge.
•Do not expose the cartridge to unnecessary vibrations or shock.
•Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused by
the use of a refilled, remanufactured, or non-Samsung brand toner cartridges.
-Humidity range less than 20% and greater than 80%.
-An environment with extreme changes in humidity or temperature.
-Direct sunlight or room light.
-Dusty places.
-A car for a long period of time.
-An environment where corrosive gases are present.
-An environment with salty air.
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
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Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs and/or density variation side to side.
•The Toner LED blinks orange.
•The computer’s Samsung Printing Status program window appears on the computer telling you which cartridge is low on toner
(see "Using Samsung Printer
Status" on page 180).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Before opening the front cover, close the output support first.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
48
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Redistributing toner
3. Maintenance
49
Page 50
Replacing the toner cartridge
A toner cartridge has almost reached its estimated cartridge life:
•The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced.
•The computer’s Samsung Printing Status program window appears on the computer telling you which cartridge is low on toner
Status" on page 180).
•Before opening the front cover, close the output support first.
•Shake the toner cartridge thoroughly side to side, it will increase the initial print quality.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
(see "Using Samsung Printer
3. Maintenance
50
Page 51
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
51
Page 52
Replacing the imaging unit
When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be replaced.
Otherwise, the machine will stop printing.
•Do not use sharp objects such as a knife or scissors to open the imaging unit package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
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Page 53
Replacing the imaging unit
2
1
2
1
3. Maintenance
53
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Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in proper working order
which will help to prolong its life.
•Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
•If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
•During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
4
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
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Cleaning the machine
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
•Use a dry lint-free cloth to clean the machine.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Before opening the front cover, close the output support first.
3. Maintenance
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Page 56
Cleaning the machine
1
2
2
1
1
2
2
1
3. Maintenance
56
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Cleaning the machine
6
Cleaning the pickup roller
•Use a dry lint-free cloth to clean the machine.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
3. Maintenance
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Cleaning the machine
1
2
2
1
3. Maintenance
58
Page 59
Tips for moving & storing your machine
•When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
59
Page 60
4.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Tips for avoiding paper jams61
•Clearing paper jams62
•Understanding the LED70
This chapter gives helpful information for what to do if you encounter an error.
If your machine has a display screen, check the message on the display screen first to solve the
error. If you cannot find a solution to your problem in this chapter, refer to the Advanced Guide
(see "Troubleshooting" on page 188).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Page 61
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27).
•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix papers type in a tray.
•Use only recommended print media (see "Print media specifications" on page 76).
4. Troubleshooting
61
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Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray 1
4. Troubleshooting
62
Page 63
Clearing paper jams
2
In the manual feeder
4. Troubleshooting
63
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Clearing paper jams
3
Inside the machine
The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper
from the machine.
Before opening the front cover, close the output support first.
4. Troubleshooting
64
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Clearing paper jams
1
2
1
2
2
1
4. Troubleshooting
65
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Clearing paper jams
4
In the exit area
4. Troubleshooting
66
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Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
1
1
2
1
2
1
4. Troubleshooting
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Clearing paper jams
5
In the duplex area
4. Troubleshooting
68
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Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
1
2
4. Troubleshooting
69
Page 70
Understanding the LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 188).
•You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 180).
•If the problem persists, call a service representative.
4. Troubleshooting
70
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Understanding the LED
6
Status LED
StatusDescription
Off
•The machine is off-line.
•The machine is in power save mode.
•When the backlight slowly blinks, the machine is receiving data from the computer.
Blinking
Green
•When the backlight blinks rapidly, the machine is printing data.
On•The machine is on-line and can be used.
Blinking
(Status LED)
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine
resumes.
•The cover is opened. Close the cover.
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
Red
On
•The machine has stopped due to a major error. Reboot the power and try the printing job again. If the problem persists,
please call for service.
a
•An imaging unit has almost reached its estimated cartridge life
. It is recommended to replace the imaging unit (see
"Replacing the imaging unit" on page 52).
BlinkingUpgrading firmware.
Orange
OnA paper jam has occurred (see "Clearing paper jams" on page 62).
a. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™ Web Service (Settings > Machine
Settings > System > Setup > Supplies Management > Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
4. Troubleshooting
71
Page 72
Understanding the LED
7
Toner LED/ WPS LED/ Power LED/ Eco LED
StatusDescription
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
(Toner LED)
Blinking
Orange
On
OffAll toner cartridges are at normal capacity.
BlinkingThe machine is connecting to a wireless network.
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 48).
A toner cartridge has almost reached its estimated cartridge life
"Replacing the toner cartridge" on page 50).
a
. It is recommended to replace the toner cartridge (see
(WPS LED)
(Power LED)
(Eco LED)
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when orange LED is on and the printer
stops printing.
b. Wireless model only (see "Features by model" on page 6).
b
Blue
Blue
Green
On
OffThe machine is disconnected from a wireless network.
OnThe machine is in power save mode.
Off
OnEco mode is on (see "Eco printing" on page 41).
OffEco mode is off.
The machine is connected to a wireless network (see "Wireless network setup" on page 115).
The machine is in ready mode or the machine’s power is off.
4. Troubleshooting
72
Page 73
5.Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications74
•Regulatory information83
•Copyright93
Page 74
Specifications
1
General specifications
These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit,
www.samsung.com.
ItemsDescription
Dimension
a
Width x Depth x Height
368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches)
WeightMachine with consumables7.37 kg (16.25 lbs)
Ready modeLess than 26 dB (A)
Noise Level
b c
Print modeLess than 50 dB (A)
Temperature
Operation10 to 30°C
Storage (packed)-20 to 40°C
Humidity
Operation20 to 80% RH
Storage (packed)10 to 90% RH
Power rating
d
110 volt modelsAC 110 - 127 V
220 volt modelsAC 220 - 240 V
5. Appendix
74
Page 75
Specifications
ItemsDescription
Average operating modeLess than 420 W
Power consumption
Wireless ModuleSPW-B4319S
a. Dimensions and weight are measured without other accessories.
b. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
c. China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
d. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
e. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
f. Power consumption can be completely avoided only when the power cable is not connected.
e
Ready modeLess than 45 W
Power save modeLess than 2.0 W
Power off mode
Network Standby Mode (All
Port Activation)
f
Less than 0.2 W
Less than 2.1 W
5. Appendix
75
Page 76
Specifications
2
Print media specifications
TypeSizeDimensions
Plain paper
Letter216 x 279 mm (8.5 x 11 inches)
Legal216 x 356 mm (8.5 x 14 inches)
US Folio216 x 330 mm (8.5 x 13 inches)
A4210 x 297 mm (8.27 x 11.69 inches)
Oficio216 x 343 mm (8.5 x 13.5 inches)
JIS B5182 x 257 mm (7.17 x 10.12 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Executive184 x 267 mm (7.25 x 10.5 inches)
A5148 x 210 mm (5.83 x 8.27 inches)
A6105 x 148 mm (4.13 x 5.83 inches)
Tray
60 to 163 g/m
2
(16 to 43 lbs bond)
•250 sheets of 80 g/m
Print media weight/Capacity
Manual feeder
60 to 220 g/m
2
(21 lbs bond)
• 1 sheet of 80 g/m
bond)
a
2
(16 to 59 lbs bond)
2
(21 lbs
b
5. Appendix
76
Page 77
Specifications
TypeSizeDimensions
Envelope
Thick paper
Thicker paper
Thin paper
Envelope
Monarch
Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.38 x 9.02 inches)
Envelope C6114 x 162 mm (4.49 x 6.38 inches)
Refer to the Plain
paper section
Refer to the Plain
paper section
Refer to the Plain
paper section
98 x 191 mm (3.87 x 7.5 inches)Not available in tray
Refer to the Plain paper section
Refer to the Plain paper sectionNot available in tray
Refer to the Plain paper section
91 to 105 g/m
60 to 70 g/m
Print media weight/Capacity
Tray
60 to 220 g/m
2
(24 to 28 lbs bond)91 to 105 g/m2 (24 to 28 lbs bond)
164 to 220 g/m
bond)
2
(16 to 19 lbs bond)60 to 70 g/m2 (16 to 19 lbs bond)
a
Manual feeder
2
(16 to 59 lbs bond)
2
(44 to 59 lbs
b
TransparencyLetter, A4
Letter, Legal, US
Labels
c
Folio, A4, JIS B5,
ISO B5, Executive,
A5
Refer to the Plain paper sectionNot available in tray
Refer to the Plain paper sectionNot available in tray
138 to 146 g/m
bond)
120 to 150 g/m
bond)
2
(37 to 39 lbs
2
(32 to 40 lbs
5. Appendix
77
Page 78
Specifications
Print media weight/Capacity
a
TypeSizeDimensions
Card stock
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
Refer to the Plain paper section
121 to 163 g/m
Tray
2
(32 to 43 lbs bond)121 to 163 g/m2 (32 to 43 lbs
bond)
Manual feeder
A5,
Postcard 4x6
Bond paper
Refer to the Plain
paper section
Minimum size (custom)
Refer to the Plain paper section
•Manual feeder: 76 x 127 mm (3 x 5 inches)
106 to 120 g/m
60 to 163 g/m
2
(28 to 32 lbs bond)106 to 120 g/m2 (28 to 32 lbs
bond)
2
(16 to 43 lbs bond) d,
e
•Tray: 105 x 148.5 mm (4.13 x 5.85 inches)
Maximum size (custom)216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. 1 sheet for manual feeder.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
d. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
e. The paper types available in tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
b
5. Appendix
78
Page 79
Specifications
3
System requirements
Microsoft® Windows
®
Operating system
Windows® XP Service Pack 3Intel® Pentium® III 1 GHz (Pentium IV 2 GHz)
Windows Server
Windows Server
Windows Vista
Windows
®
®
2003Intel® Pentium® III 1 GHz (Pentium IV 2 GHz)
®
2008Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
®
Intel® Pentium® IV 3 GHz
7Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
•Support for DirectX
®
9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server
Windows
Windows
Windows
Windows
®
®
®
®
Windows Server
Windows Server
®
2008 R2Intel® Pentium® IV 1GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
8
8.1
10
Server 2016
®
2012
®
2012 R2
®
Intel
Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
•Support for DirectX
®
9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
®
Intel
Pentium® IV 1GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
Requirement (recommended)
CPURAMfree HDD space
512 MB (1 GB)1.5 GB
512 MB (1 GB)1.5 GB
512 MB (2 GB)10 GB
512 MB (1 GB)15 GB
1 GB (2 GB)16 GB
512 MB (2 GB)10 GB
2 GB20 GB
512 MB (2 GB)32 GB
•Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
•Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
ItemsSpecifications
•Ethernet 10/100 Base-TX Wired Lan
Network interface
•802.11b/g/n Wireless LAN
®
•Windows
XP Service Pack 3, Windows Server® 2003, Windows Vista®, Windows® 7/8, Windows Server® 2008 R2,
•Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
•Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
82
Page 83
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
5. Appendix
83
Page 84
Regulatory information
6
Ozone safety
This product's ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
7
Perchlorate warning
This Perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA.
Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only)
8
Power saver
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S.
marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENERGY STAR label will be
on your machine. Check if your machine is ENERGY STAR certified.
9
Recycling
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
5. Appendix
84
Page 85
Regulatory information
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government office, for details of where and how
they can take these items for environmentally safe recycling.
11
EU REACH SVHC Declaration
For information on Samsung’s environmental commitments and product
specific regulatory obligations e.g. REACH visit: samsung.com/uk/
aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
12
State of California Proposition 65 Warning (USA Only)
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
The United States of America only
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
5. Appendix
85
Page 86
Regulatory information
13
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•This device may not cause harmful interference, and
•This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
•Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
14
RFID (Radio Frequency Interface Device)
RFID operation is subject to the following two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. (U.S.A., France,
Taiwan only)
5. Appendix
86
Page 87
Regulatory information
15
United States of America
Federal communications commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United
States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
FCC statement for wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1m W/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
cannot be collocated with another transmitter and transmitting antenna.
16
include extremities). This device should be used more than 20 cm (8 inches) from
the body when wireless devices are on. The power output of the wireless device
(or devices), which may be embedded in your printer, is well below the RF
exposure limits as set by the FCC.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation
of the device.
Russia / Kazakhstan / Belarus only
5. Appendix
87
Page 88
Regulatory information
17
Germany only
18
Taiwan only
19
Turkey only
20
Thailand only
21
Replacing the fitted plug (for UK only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
5. Appendix
88
Page 89
Regulatory information
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
Important warning:
You must earth this machine.
The wires in the mains lead have the following color code:
•Green and Yellow: Earth
•Blue: Neutral
•Brown: Live
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
22
Declaration of conformity (European countries)
Approvals and Certifications
Hereby, Samsung Electronics, declares that this [M301xND series] is
in compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive
(2004/108/EC).
Hereby, Samsung Electronics, declares that this [M301xDW series] is
in compliance with the essential requirements and other relevant
provisions of R&TTE Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
5. Appendix
89
Page 90
Regulatory information
European radio approval information (for products
fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the
system label.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
23
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band, may be present
(embedded) in your printer system. The following section is a general overview
of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
5. Appendix
90
Page 91
Regulatory information
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some require restrictions on wireless devices. Examples of common restrictions
are listed below:
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
This user guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user guide.
•Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•Microsoft, Windows XP Service Pack 3, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2, Windows 10 and Windows Server 2016 are either
registered trademarks or trademarks of Microsoft Corporation.
•Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
•Google Cloud Print is a trademark of Google Inc.
•iPad, iPhone, iPod touch, TrueType, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are
trademarks of Apple Inc.
•All other brand or product names are trademarks of their respective companies or organizations.
REV. 1.00
QR code
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an email
to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a
physical medium such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/M301x-M306x/seq/0 leads to the
download page of the source code made available and open source license information as related to this
product. This offer is valid to anyone in receipt of this information.
5. Appendix
93
Page 94
M301x series
User Guide
User Guide
ADVANCED
ADVANCED
This guide provides information about the installation, advanced
configuration, operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning the installation, basic operation and
troubleshooting on Windows.
Page 95
ADVANCED
1.Software Installation
3.Special Features
Installation for Mac 98
Reinstallation for Mac 99
Installation for Linux 100
Reinstallation for Linux 101
2.Using a Network-Connected
Machine
Useful network programs 103
Wired network setup 104
Installing driver over the network 108
Wireless network setup 115
Using the NFC feature 130
Supported Mobile Apps 138
Altitude adjustment 147
Printing features 148
4.Useful Management Tools
Accessing management tools 166
Easy Capture Manager 167
Samsung AnyWeb Print 168
Easy Eco Driver 169
Using SyncThru™ Web Service 170
Using Samsung Printer Center 174
Using Samsung Easy Printer Manager 177
Using Samsung Printer Status 180
Using Samsung Printer Experience 182
Mopria™ 139
AirPrint 141
Samsung Cloud Print 142
Google Cloud Print™ 144
5.Troubleshooting
Paper feeding problems 189
Power and cable connecting problems 190
Printing problems 191
95
Page 96
ADVANCED
Printing quality problems 195
Operating system problems 203
96
Page 97
1.Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 108).
•Installation for Mac98
•Reinstallation for Mac99
•Installation for Linux100
•Reinstallation for Linux101
•If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 21).
•Only use a USB cable no longer than 3 meters (118 inches).
Page 98
Installation for Mac
Make sure that the machine is connected to your computer and
1
powered on.
Insert the supplied software CD into your CD-ROM drive.
2
Select the CD-ROM volume that appears on Finder.
3
Double-click the Install Software icon.
4
Read the license agreement and Check installation agreement button.
5
Click Next and then follow the instructions in the installation window.
6
1. Software Installation
98
Page 99
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
Open the Applications folder > Samsung > Printer Software
1
Uninstaller.
To uninstall printer software, Click Continue.
2
Check the program you want to delete and click Uninstall.
3
Enter the password and click OK.
4
After the uninstallation is finished, click Close.
5
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
1. Software Installation
99
Page 100
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
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Installing the Unified Linux Driver
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
Make sure that the machine is connected to your computer and
1
powered on.
Copy Unified Linux Driver package to your system.
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When installation finished, launch printing utility(Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
Click Add button.
Select your printer.
Click Forward button and add it to your system.
Open Terminal program and go to the folder that you copied the
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package to.
Extract the package.
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Move to uld folder.
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Execute "./install.sh" command (If you're not logged in as root, execute
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the command with "sudo" as "sudo ./install.sh").
Proceed with installation.
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1. Software Installation
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