Samsung SF-3100T User Manual

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Installation Guide

SF-3100/SF-3100T

Please read this guide before you use this equipment.

Important Precautions and Safety Information

When using this fax machine, these basic safety precautions should always be followed to reduce risk of ﬁre, electric shock, and injury to persons:

1. Read and understand all instructions.

2. Use common sense whenever operating electrical appliances.

3. Follow all warnings and instructions marked on the product and in the literature accompanying the product.

4. If an operating instruction appears to conﬂict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conﬂict, contact your sales or service representative for assistance.

5. Unplug the fax machine from the AC wall socket and telephone jack before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning.

6. Do not place the fax machine on an unstable cart, stand, or table. It may fall, causing serious damage.

7. Your fax machine should never be placed on, near, or over a radiator, heater, air conditioner, or ventilation duct.

8. Do not allow anything to rest on the power, telephone. Do not locate your fax machine where the cords will be abused by persons walking on them.

9. Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of ﬁre or electric shock.

10. Do not allow pets to chew on the AC power, telephone, or PC interface cords.

11. Never push objects of any kind into the fax machine through case or cabinet openings.

They may touch dangerous voltage points, creating a risk ﬁre or shock. Never spill liquid of any kind onto or into the fax machine.

12. To reduce the risk of electric shock, do not disassemble the fax machine. Take it to a qualiﬁed service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used.

13. Unplug the machine from the telephone jack, PC, and AC wall outlet, and refer servicing to qualiﬁed service personnel under the following conditions:

When any part of the power cord, plug, or connecting cable is damaged or frayed.

If liquid has been spilled into the product.

If the product has been exposed to rain or water.

If the product does not operate properly after instructions have been followed.

If the product has been dropped, or the cabinet appears damaged.

If the product exhibits a sudden and distinct change in performance.

14. Adjust only those controls covered by the operating instructions. Improper adjustment of

other controls may result in damage, and may require extensive work by a qualiﬁed service technician to restore the product to normal operation.

15. Avoid using this fax machine during a lightning storm. There may be a remote risk of

electric shock from lightning. If possible, unplug the A C po wer , telephone for the duration of the lightning storm.

16. If your machine is an SF-3100T , ne ver dispose of batteries or battery packs in a ﬁre. There

is a serious risk of explosion and/or the release of highly toxic chemicals.

17. SAVE THESE INSTRUCTIONS.

Table of Contents

Chapter 1. Setup

List of Features ................................................................................................ 1-2

Familiarizing Yourself with Your New Machine................................................ 1-3

Front View.................................................................................................. 1-3

Rear View................................................................................................... 1-3

Setting FAX Number/Name.............................................................................. 1-7

FAX Number/Name (Your Number and Name)......................................... 1-7

How to Enter Letters ..................................................................................1-8

Time/Date Setup........................................................................................ 1-9

Recording TAM Message (SF-3100T only)................................................... 1-10

Chapter 2. Automatic Dialling

One-Touch Dialling.......................................................................................... 2-2

Storing a Number for One-Touch Dialling .................................................2-2

Dialling a One-Touch Number...................................................................2-3

Speed Dialling ................................................................................................. 2-4

Storing a Number for Speed Dialling......................................................... 2-4

Dialling a Speed Number ..........................................................................2-5

Group Dialling (for Multi-Address Transmission)............................................. 2-6

Storing Speed Dial Numbers for Group Dialling ....................................... 2-6

Using Group Dialling (Multi-Address transmission) ..................................2-7

Chapter 3. The Fax Machine

Sending a Fax..................................................................................................3-2

Loading Document.................................................................................... 3-2

Setting Document Resolution and Contrast .............................................. 3-3

Sending a Fax Manually (after Talking)..................................................... 3-4

Sending a Fax Automatically..................................................................... 3-5

Automatic Redial ....................................................................................... 3-5

Receiving a Fax............................................................................................... 3-6

Reception Modes ...................................................................................... 3-6

Receiving in FAX Mode .............................................................................3-7

Receiving in TEL Mode.............................................................................. 3-7

Receiving in AUTO Mode.......................................................................... 3-8

Receiving in TAM Mode (SF-3100)........................................................... 3-8

Receiving in TAM Mode (SF-3100T)......................................................... 3-9

Receiving via an Extension Telephone.................................................... 3-10

Cancelling Reception ..............................................................................3-10

Voice Request................................................................................................ 3-11

Making a Voice Request.......................................................................... 3-11

Table of Contents

Answering a Voice Request .................................................................... 3-11

Chapter 4. The Answering Machine

Recordng TAM Message (SF-3100T only) ..................................................... 4-2

Checking Your TAM Greeting Message....................................................4-2

Monitoring an Incoming Call............................................................................4-3

Erasing Old Messages You’ve Heard.............................................................. 4-4

To Erase All Recorded Messages............................................................. 4-4

To Erase a Selected Message................................................................... 4-4

Playing Back Messages .................................................................................. 4-5

Playing Back Newly Received Caller Messages.......................................4-5

Playing Back All Messages .......................................................................4-5

Skipping Backward or Forward................................................................. 4-6

Message Paging..............................................................................................4-7

Using the Answering Machine from a Remote Phone..................................... 4-8

Accessing the Machine............................................................................. 4-8

Using Remote Commands ........................................................................ 4-9

Chapter 5. Advanced Fax

Broadcasting ................................................................................................... 5-2

Delayed FAX.................................................................................................... 5-4

Polling.............................................................................................................. 5-6

Setting Send Polling .................................................................................. 5-6

Setting Receive Polling..............................................................................5-7

To Cancel the Scheduled Job......................................................................... 5-8

Chapter 6. Special Features

REDIAL/PAUSE................................................................................................6-2

To Redial the Last Number Called ............................................................ 6-2

To Redial the Number in Memory..............................................................6-2

To Insert a Pause.......................................................................................6-3

Using Recall .............................................................................................. 6-3

Chain Dialling................................................................................................... 6-4

User Reports....................................................................................................6-5

To Print a report......................................................................................... 6-6

User Options....................................................................................................6-7

Setting SYSTEM/TAM(SF-3100T only) Options ......................................... 6-7

System Setup Options............................................................................... 6-8

TAM Options (SF-3100T only) ................................................................ 6-11

Table of Contents

Volume Setup................................................................................................. 6-12

Clearing Memory ........................................................................................... 6-13

Chapter 7. Care and Maintenance

Cleaning the Document Scanner..................................................................... 7-2

Replacing the Print Cartridge.......................................................................... 7-4

Cleaning the Cartridge .................................................................................... 7-6

Wiping the Print Nozzles and Contacts..................................................... 7-6

Cleaning the Cartridge Carrier Contacts and Deflector............................ 7-8

Cleaning the Printhead.................................................................................... 7-9

Ink Level View................................................................................................ 7-10

Adjust Shading .............................................................................................. 7-11

Print Cartridge Maintenance..........................................................................7-12

LCD Error Messages ..................................................................................... 7-13

Fixing Problems............................................................................................. 7-14

Print Quality Problems .............................................................................7-15

Paper Feeding Problems.........................................................................7-15

Clearing Jams................................................................................................7-16

Document Jams During Transmission..................................................... 7-16

Paper Jams During Printing..................................................................... 7-17

Chapter 8. Appendix

Specifications .................................................................................................. 8-2

Paper Type and Sizes (for the ASF) ................................................................ 8-3

Acceptable Documents (for ADF) ................................................................... 8-4

A Sample of ITU 4% Chart (reduced to 60.5%)............................................... 8-5

Replacing the fitted plug ................................................................................. 8-6

Important ................................................................................................... 8-6

Guarantee........................................................................................................ 8-7

Limited Guarantee..................................................................................... 8-7

Exclusions.................................................................................................. 8-7

III

Setup

ETUP

Chapter 1

-1

Setup

List of Features

Features for both SF-3100 and SF-3100T

This machine was designed using the latest technology. It is a full-featured, high-performance machine that not only meets, but exceeds industry standards. The following is a list of its many exciting features:

Inkjet printing on plain paper

14.4Kbps high speed faxing

80 page holding memory

Seven language display and report; English, German, French, Italian, Spanish, Portuguese and

Dutch .

Stand-alone, full-function fax machine

Convenient 99 pages desk-top copier

15 page Anti-Skew Document Feeder

Five One-Touch and 50 Speed-Dialling locations

Group Dialling to eliminate repetitive dialling to the same multiple destinations

Four reception modes; TEL, FAX, AUTO and TAM

Broadcasting to send the same document to multiple destinations

Delayed FAX to send the document at a later time

Send/Receive Polling

Voice request to signal a request to speak with the remote machineÕs operator during a transmit or

receive operation

Last three number redial

Report management; sending conÞrmation, Journal report and Phonebook, etc.

Ink save mode

Standby mode power consumption of 10.1 watts

Features for SF-3100T only

-2

Built-in digital TAM

Answering messages for TAM mode

Access from a remote telephone

Message Paging (you can have the machine transfer a call when the caller leaves a message.)

Call monitor

Charge save

1. If your machine is SF-3100, you need to have an answering machine attached.

Setup

Familiarizing Yourself with Your New Machine

T ake a moment to f amiliarize yourself with your new machine by looking at the pictures on the next few pages.

Front View

Document Tray

Document Guide

Control Panel

ddf

Document Exit Tray

Paper Tray

ASF (Automati Sheet Feeder)

Chapter 1

Rear View

AC Power Socket

Connect extension phone or TAM (Telephone Answering Machine) here if applicabe.

Handset

EXT.LINE TEL.LINE HANDSET

Bottom View

Connect telephone line here.

-3

Setup

CCOONNTTRROOLL PPAANNEEL

SF-3100T only

OGM

Use to record or play outgoing message used in TAM Mode.

Erase

Use this to erase a message or all messages.

Play

Play caller messages.

Answer

T oggles the TAM Mode on/ off. It lights when in TAM Mode, and blinks when a new message is recorded.

Microphone

Use to record the outgoing message for TAM Mode.

Resolution

Improve the clarity of a document you are sending.

Resolution

OGM Erase Play

ABC

123

Answer

GHI JKL

456

TUVPQRS

789

Symbols

OneTouch Dial Buttons(1-5)

Use to call most frequently used numbers with one button.

-4

Number keypad

Dial numbers manually as you would usually do with the telephone, or enter letters while setting up your machine.

❘ÃÃ(1) (SF-3100T only)

Use to skip back to the previous message.

¨¨❘(3) (SF-3100T only)

Use to skip forward to the next message.

Receive Mode/Contrast

This button has two functions: When no document is loaded, pressing this button changes the Receive Mode to either TEL, FAX, AUTO, or TAM. When a document is loaded, the pressing this button changes contrast to either NORMAL, LIGHTEN, DARKEN, or PHOTO.

Rcv.Mode/

Contrast

Scroll/Volume

Advanced

FAX

Report

Help

MNO

WXYZ

Speed

DEF

Recall

Redial/

Pause

OHD/V.Req

Setup

Search/Delete

Setup

Use to choose special functions such as system setup, cartridge change and maintenance, etc.

Advanced FAX

Use for advanced fax features like broadcasting, delayed fax, and polling, or to cancel a scheduled job.

Report/Help

Use to print status reports or to access HELP ﬁles for information on how to operate your machine.

Search/Delete

Use to search for a number in memory. Or use to delete digits in the edit mode.

Recall

Performs a switch-hook operation such as Call Waiting.

Redial/Pause

Use to redial the last number called. You can also use it to add a pause while storing a number in memory.

Scroll/Volume Ã and

Use to display the previous or next menu item, to adjust the volume, or to move the cursor to the digit you want to edit.

Chapter 1

Speed Dial

Use to store and dial the most frequently used 50 telephone/fax numbers with two-digit location number.

(Copy)

Use to copy a document.

(Start/Enter)

Use to start a job or to activate the selection shown in the display.

(Stop)

Stops an operation at any time.

OHD (On-Hook Dial)/ V.Req.

Use to dial numbers without picking up the handset. Also used to signal a voice request after sending or receiving documents.

-5

Setup

You have learned what features each button covers. Now, let’s begin setting up your information such as fax name/number and date/time.

There are two levels of setup:

Basic:

Information such as fax name/number and date/time which must be

entered before using the machine. (See page 1-7.)

Advanced

your living area and preferences such as language and ring to answer, etc. (See page 6-8.)

We strongly recommend that you do not start the Adv anced setup until you ha v e read through the User’s Guide to make yourself familiar with the machine.

: The variables you can set up while using the machine depending on

-6

Setup

Setting FAX Number/ Name

FAX Number/Name (Your Number and Name)

This is very useful information for the recipient. It allows them to see who sent a fax and what number they should send a response to. You can choose from up to ﬁve IDs (Multiple ID), using different IDs for different recipients. To use Multiple ID, you must ﬁrst set this option to ON. See “User Options” on page 6-7.

1 2

3 4

Press Setup.

Press ÃÃÃÃ or NAMEÕ and press Start/Enter.

Press Start/Enter when display shows ÔFAX

NUMBERÕ.

Enter the fax number to which your machine is connected.

¥You can enter up to 20 digits, and include special

characters (space, plus sign, etc.)

¥To enter a space, press Redial/Pause or #. ¥To enter plus symbol (+), press *. ¥If you enter a wrong number, use

the number and correct it.

¨¨¨¨

to choose ÔFAX NUMBER/

or ¨ to move to

Chapter 1

5 6

7 8

Press Start/Enter when Þnished.

Press Start/Enter when display shows ÔFAX

NAMEÕ.

Enter the fax name (up to 40 characters) by using the number keypad. You can include special characters (space, plus sign, etc.).

Press Start/Enter when the name in the display is correct. When Multiple ID is on and you want Multiple ID, repeat from step 7 after answering ÔYÕ to ÔANOTHER ID?Õ. The machine returns to Standby Mode when you have Þnished or when Stop has been pressed.

-7

Setup

Note

Note these instructions assume that the display is asking you to enter a name.

How to Enter Letters

Press the appropriate button for the letter you want.

The letter appears in the display.

¥To enter an O, for example, press the 6 button three

times. Each time you press the button, the display shows a different letter: Þrst M, then N, and O, and Þnally 6.

¥For a list of letters and corresponding buttons, see

"Keypad Character Assignments" below.

Select additional letters in the same way. The blinking cursor moves right and the next letter appears in the display.

¥If the additional letter is in the middle of or at the end

of the letters assigned to the button you have pressed, move the cursor by pressing ¨, then press that button.

Keypad Character Assignments

Key Assigned numbers, letters, or characters

1 (Space) 1 6 M N O 6

2 A B C 2 7 P Q R S 7

3 D E F 3 8 T U V 8

4 G H I 4 9 W X Y Z 9

5 J K L 5 0 (Symbols) + - , . ’ / * # & 0

Press Start/Enter when youÕre Þnished entering letters.

1-8

Setup

Time/Date Setup

The current date and time are shown in the display when the machine is on and ready for use (Standby Mode). The date and time will be printed on all faxes you send.

1 2

3 4 5

Press Setup.

Press ÃÃÃÃ or ¨¨¨¨ to choose ÔTIME/DATE SETUPÕ and press Start/Enter.

Press Start/Enter when the display shows ÔDATE

FORMATÕ.

Press ÃÃÃÃ or ¨¨¨¨ to select either ÔEUROPEÕ or ÔUSAÕ and press Start/Enter.

Press Start/Enter when the display shows

ÔTIME/DATEÕ.

¥If you chose USA format, the date will be displayed as

MM-DD-YYYY HH:MM, for example, 03-20-1999 10:20.

¥If you chose EUROPE format, the date will be dis-

played as DD-MM-YYYY HH:MM, for example, 2003-1999 10:20.

Chapter 1

Set the date and time. You can move the cursor by pressing Ã or ¨.

¥If you enter an invalid number, the machine beeps and

doesnÕt proceed to the next step. If this happens, just re-enter the correct number.

DD (Day) = 01~31 MM (Month)= 01~12 YYYY (Year) = four digits HH (Hour) = 00~23 MM (Minute) = 00~59

Press Start/Enter when the date and time appear correctly.

¥The display shows the date and time you have set, then

returns to Standby Mode.

1-9

Setup

Recording

TAM Message (SF-3100T only)

The TAM (Telephone Answering Machine) message is an outgoing message (OGM) which plays whenever a call comes in and the machine is in TAM Mode. For more information about reception modes, see “Reception Modes” on page 3-6.

1 2

Press and hold OGM until you hear a beep. The display starts counting the recording time.

Speak into the microphone when ÔRECORDÕ appears in the display. Make sure that you are within a 30cm range. You can record a message which lasts up to 60 seconds.

¥You are advised to record a message of less than 15 sec-

onds in duration to prevent the fax receive from malfunctioning due to a long message.

¥Press Stop or OGM if you want to stop recording

before the time is up.

¥After the message has been recorded, the machine

brießy displays the date and time when the message was recorded. Then, it displays the elapsed time as the message plays back automatically.

Now , you’re ready to use the TAM reception mode. To learn more about answering machines, see “The Answering Machine” on page 4-1.

1. T elephone Answering Machine

1-10

Automatic Dialling

2 AUTOMATIC DIALLING

Chapter 2

2-1

Automatic Dialling

One-Touch Dialling

One-Touch dialling provides you with quick access to your most frequently used numbers. Before using One-Touch dial, you must ﬁrst store a number into any of ﬁve One-Touch buttons located on the left of the machine’s Control Panel.

Storing a Number for One-Touch Dialling

Press and hold a One-Touch button for about two seconds.

¥If a number is already assigned to the button, the dis-

play brießy shows the number, then asks if you want to delete. If you select ÔN (No)Õ and press Start/Enter, the machine returns to Standby Mode with the old number untouched. To delete old number, select ÔY (Yes)Õ, press Start/ Enter and start over.

Enter the number you want to store (up to 46 digits).

¥If you want a pause between numbers, press Redial/

Pause; a ÔPÕ appears in the display.

¥If you make a mistake while entering a number, use

or ¨ to move the cursor under the digit, then enter the correct digit.

3 4

Press Start/Enter when the number appears correctly in the display. The display asks you to enter a name.

Press Start/Enter to enter name.

2-2

Automatic Dialling

Enter the name by using the keypad.

¥ If you do not want a name, just skip this step.

You can assign up to 20 characters to a name. For more information, see ÒHow to Enter LettersÓ on page 1-8.

Press Start/Enter when youÕre Þnished.

Dialling a One-Touch Number

Press the desired One-Touch button. (1 through

¥The display brießy shows the name or number and the

number is then automatically dialled. You hear the dialling process through the speaker.

¥If there is no number stored, ÔNO. NOT ASSIGNEDÕ

appears with a beep and the machine returns to Standby Mode.

¥You can refer to each buttonÕs assigned number by

printing Phonebook. To learn how to print Phonebook, see ÒUser ReportsÓ on page 6-5.

¥To stop One-Touch dialling, press Stop at any time. ¥If you are making a phone call (when no document is

loaded), pick up the handset when the other person

answers.

¥When the remote fax machine answers the phone, the

machine scans the document into memory and begins to transmit if a document is loaded in the document tray. If there is no answer, the display will indicate ÔRETRY REDIAL?Õ. To retry press Start/Enter.

Chapter 2

2-3

Automatic Dialling

Speed Dialling

Note

You can store up to 50 telephone or fax numbers in Speed Dial. Before using Speed Dial, you have to ﬁrst store the number into the location.

Speed dialling allows you to quick dial your most frequently used numbers. You can easily access the numbers once you have stored them into two-digit Speed Dial locations.

Storing a Number for Speed Dialling

1 2

Press and hold Speed for about two seconds. The display asks you to enter the location you wish to assign.

Enter the two-digit location number (01 through

50) that you want to assign the telephone or fax number to and press Start/Enter.

¥If a number is already assigned to the location, the dis-

2-4

Enter the number you want to store (up to 46 digits).

¥To insert a pause between numbers, press Redial/

Pause; a ÔPÕ appears in the display. If you make a mistake while entering a number, use Ã or ¨ to move the cursor under the digit, then enter the correct digit.

4 5

Press Start/Enter when the number appears correctly in the display. The display asks you to enter a name.

Enter the name by using the keypad.

¥ If you do not want a name, just skip this step.

You can assign up to 20 characters to a name. For more information, see ÒHow to Enter LettersÓ on page 1-8.

Automatic Dialling

6 7

Dialling a Speed Number

1 2

Press Start/Enter. To store another Speed Dial location, repeat from step 2.

Press Stop to exit when youÕre Þnished.

Press Speed.

The display asks you to enter the location number.

Enter a two-digit speed dial location number.

Press Start/Enter to dial the number. The

number will be automatically dialled. You can refer to the number assigned to each location by printing Phonebook. To learn how to print Phonebook, see ÒUser ReportsÓ on page 6-5.

Chapter 2

¥To stop Speed Dialling, press Stop at any time.

If you are making a phone call (when no document is loaded), pick up the handset when the other person

answers.

¥When the remote fax machine answers the phone, the

2-5

Automatic Dialling

Group Dialling (for MultiAddress Transmissi on)

Note

Note if the One-Touch button is used for Group Dial, you cannot strore into One-Touch button.

Group Dial uses the One-Touch button for quick access. Numerous Speed Dial numbers can be stored as a Group. By using the Group number, you can send a document to multiple parties through one operation. Your machine will dial the remote numbers in stored sequence. If the number was busy, your machine will dial the next stored number. After sending to all of the stored numbers, the machine will automatically redial any number(s) which was/were previously b usy. Before you can use this feature, you must coordinate and store the group numbers desired.

Storing Speed Dial Numbers for Group Dialling

1 2

Press Setup.

ÃÃÃÃ

¨¨

to select ÔGROUP DIAL SETUPÕ

Press and press Start/Enter.

Press a One-Touch button you want to use for

Group Dial.

2-6

¥If the One-Touch button is previously assigned to

Group Dial, the display indicates Ô GROUP xx USEDÕ and ÕDELETE? Y/NÕ with a beep. If you select ÔN (No)Õ and press Start/Enter, the machine returns to Standby Mode with the old one untouched. To delete old group, select ÔY (Yes)Õ and press Start/ Enter, then try with another One-Touch button.

4 5

Enter a two-digit Speed location Dial number you wish to include in the group.The display shows any number stored in the selected twodigit Speed Dial location.

Press Start/Enter.

Repeat steps 4 and 5 to enter more destination

numbers into the Group.

Automatic Dialling

7 8

Press Stop when you have entered all the desired destinations.

The display asks you to enter a name .

Enter a name for the Group. If you donÕt want to assign a name, skip this step. You can assign up to 20 characters to a name. For more information, see ÒHow to Enter LettersÓ on page 1-8.

Press Start/Enter.

Using Group Dialling (Multi-Address transmission)

Once you have stored the Group, you can use Group Dialling for Broadcasting and Delayed fax.

Follow the instructions for the desired operation. When you come to a step in which the display requests the remote fax number:

Chapter 2

Press the One-Touch button under which you stored the Group number. You can use only one Group number per operation. Then continue the procedure to complete the desired operation. Your machine automatically scans the document loaded in the document tray into memory, and will dial each of the numbers included in the Group.

¥Fore more information on Broadcasting, see ÒBroad-

castingÓ on page 5-2.

¥Fore more information on Delayed fax, see ÒDelayed

FAXÓ on page 5-4.

2-7

Automatic Dialling

2-8

3 THE FAX MACHINE

The Fax Machine

Chapter 3

3-1

The Fax Machine

Sending a Fax

Sending a fax is very simple if you follow the instructions starting from here. They will describe how to load the document, set the resolution/contrast and dial the number.

Loading Document

Turn the page face down. Be sure that your document is dry and free of staples, paper clips, and other foreign objects. For more information on what kind of paper you can use for documents, see ÒAcceptable Documents (for ADF)Ó on page 8-4.

Adjust the document guides to match the width of the document, and load document consisting of up to 15 sheets until the Automatic Document Feeder seizes and pulls it in. The display will

indicate ÔDOCUMENT READYÕ when it senses that a document has been loaded.

¥If you are sending more than one sheet, make sure the

bottom sheet enters Þrst. Stagger the leading edge of the sheets slightly, and insert the sheets with a slight push to ensure smooth feeding.

¥To add pages while faxing, place them over the top

sheet. If youÕre loading pages that are unusually thick

or thin, feed one sheet at a time. If the document doesnÕt feed correctly, open the Control Panel, remove the document, and try loading it again.

3-2

Choose the proper resolution and contrast by pressing Rcv. Mode/Contrast and Resolution respectively.

¥The default resolution is STANDARD and contrast is

NORMAL.

¥For a normal document, it is not necessary to change

them. Skip over this step. For more information on Resolution and Contrast, see ÒSetting Document Resolution and ContrastÓ on page 3-3.

The Fax Machine

Setting Document Resolution and Contrast

Note

SUPER FINE mode is not used when sending documents scanned into memory (i.e., Broadcasting and Delayed Fax)

We recommend you send documents printed using a typewriter, felt tip pen, black ink, or laserwriter. The paper should be white or very light, and of normal weight not cardboard. Blue lines on a ruled pad don’t fax well. For more

information on what kind of paper you can use for documents, see ÒAcceptable Documents (for ADF)Ó on page 8-4.

When you send/copy normal documents, you need not adjust the resolution and the contrast. If you send/copy documents with unusual contrast characteristics, including photographs, you can adjust the resolution and contrast to send a high-quality transmission of the documents.

To adjust the resolution and contrast after loading document(s):

¥ ¥

Press Resolution as many times as you want to

adjust the sharpness and clarity. There are three resolution modes: STANDARD, FINE and SUPER FINE.

STANDARD works well for printed or typewritten originals with normal-sized characters.

FINE is good for documents containing a lot of detail. SUPER FINE works well for documents containing

extremely Þne detail. SUPER FINE only works if the the remote machine also has the SUPER FINE feature.

Chapter 3

¥ ¥

Press Rcv.Mode/Contrast as many times as you

want to adjust the darkness. There are four contrast modes: NORMAL, LIGHTEN, DARKEN and PHOTO.

NORMAL works well for normal handwritten, typed, or printed documents.

LIGHTEN works with very dark print. DARKEN works with light print or faint pencil mark-

ings. PHOTO is used when faxing photographs or other

documents containing color or gray shades. When Photo is chosen, the resolution is automatically set to FINE.

When sending/copying is executed, resolution/contrast automatically returns to default.

3-3

The Fax Machine

Sending a Fax Manually (after Talking)

Pick up the handset.

¥For hands-off operation, press OHD/V.Req. The dis-

play shows ÔPHONE.Õ

¥To adjust the speaker volume, press

to set the proper volume.

Enter the number of the remote fax machine by using the number keypad.

or ¨ repeatedly

¥If a person answers the telephone, ask him/her to press

Start/Enter for the fax signal so that you can send the document.

Press Start/Enter when you hear the fax tone.

¥If you have set Multiple ID option to ON via User

Option, you will be asked ÔCHANGE ID? Y/NÕ as soon as you press Start/Enter. If you want to use another ID instead of default ID (#1), answer ÔYÕ and select the ID you want by pressing Ã or ¨.

¥The machine automatically scans the document into

memory and begins to transmit.

3-4

Replace the handset.

¥You can check that a fax has been received by pressing

OHD/V.Req. to talk after a transmission.

¥For more information on the Voice Request feature, see

ÒVoice RequestÓ on page 3-11.

The Fax Machine

Sending a Fax Automatically

To send a fax automatically, you must have already stored numbers into either One-T ouch button or tw o-digit Speed Dial locations, or Group Dial. To learn how to register One-Touch Dial, Speed Dial, or Group Dial, see “Automatic Dialling” on page 2-1.

1 2

Load your document(s) top down in the document tray with the printed side facing away from you (up to 15 pages).

Select the One-Touch button, Speed Dial location, or Group Dial location which has the

number(s) you want.

¥If a document is loaded when the remote fax machine

answers, the machine scans the document into mem-

ory and begins to transmit. You can check that a fax has been received by pressing OHD/V.Req to talk after a transmission.

¥For more information on the Voice Request feature, see

ÒVoice RequestÓ on page 3-11. When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode.

¥If something went wrong during your transmission,

an error message appears in the display, see ÒLCD Error MessagesÓ on page 7-13. Press Stop to clear the message and try to send the document again. You can set your machine to print out a Sending ConÞrm automatically. For more information, see ÒUser ReportsÓ on page 6-5.

Chapter 3

Automatic Redial

When you send a fax, if the number you have dialled is busy or there is no answer, the machine will attempt to redial the number every three minutes up to two times. Before redialling, the display shows ‘RETRY REDIAL?’ to ask if you want to redial the number or not. If you want to redial the number immediately:

1 2

Press Start/Enter when ÔRETRY REDIAL?Õ appears in the display.

Press Stop to cancel redialling. The machine returns to Standby Mode.

3-5

The Fax Machine

Receiving a Fax

Reception Modes

Note

Note for SF-3100T users: T o select TAM

Mode, you have to press the Answer button, not Rcv.Mode/Contrast.

Reception

Mode

FAX

TEL

AUTO

Your

Model

SF-3100/

SF-3100T

Before you receive a fax, be sure to load one of the supported paper sizes for receiving faxes. For information on what paper types you can use, see “Paper Type and Sizes (for the ASF)” on page 8-3. To learn how to load the papers in the Paper Tray, refer to Installation Guide.

Your fax machine has various reception modes; FAX, TEL, AUTO and TAM.

You can change the reception mode by pressing Rcv.Mode/

Contrast when no document is loaded. If you press Rcv.Mode/Contrast with a document, this button works as Contrast not Rcv.Mode. The following chart describes how each reception mode works:

How It Works

The machine answers an incoming call and immediately goes into receive mode, expecting a fax to be received.

The automatic fax reception is turned off. You can receive a fax only by manually pressing Start/Enter.

Your fax machine will answer faxes automatically after the number of rings you specify.

If the machine does not pick up a fax signal, it will

give another ringing tone to tell you it is a phone call. You should lift the handset to answer the call.

If you do not pick up the handset on your fax machine, it will switch to the automatic reception

mode.

Reference

section

Receiving in

FAX Mode

Receiving in

TEL Mode

Receiving in

AUTO Mode

3-6

TAM

SF-3100T

SF-3100

Your machine plays a greeting message to callers, and then the caller can leave an incoming message on your machine as well as a fax.

You have to have an answering machine attached to the EXT line socket on your fax machine. When the phone rings, the attached answering machine answers and stores the caller’s message if they lea ve one. If your machine senses a fax tone on the line, the call automatically switches over to fax receive mode.

Receiving in

TAM Mode (SF-3100T)

Receiving in

TAM Mode

(SF-3100)

If you rarely use the fax line for voice conversation, set the machine to receive faxes automatically by selecting either FAX or AUTO Mode.

The Fax Machine

Receiving in FAX Mode

Receiving in TEL Mode

Before receiving in F AX Mode, you ha ve to set the machine to FAX Mode by pressing Rcv. Mode/Contrast repeatedly until ‘¨FAX MODE’ is displayed.

¥In Standby Mode, FAX appears in the right hand cor-

ner of the display.

¥When you get a call, the machine answers after the

second ring, and receives the fax automatically. When reception is complete, the machine returns to Standby Mode.

¥If you want to change the ÔRings to Answer optionÕ,

see ÒSystem Setup OptionsÓ on page 6-8.

Before receiving in TEL Mode, you hav e to set the machine to TEL Mode by pressing Rcv. Mode/Contrast repeatedly until ‘¨TEL MODE’ is displayed. In Standby Mode, TEL appears in the right hand corner of the display.

Pick up the handset and answer it when the telephone rings.

¥If your machine is an SF-3100T, and you do not

answer the call within about 20 rings, the TAM OGM will be played.

Press Start/Enter if you hear a fax tone, or if the person on the other end asks you to receive a document.

¥Be sure there is no document loaded, or, the document

will be sent to the callerÕs fax showing ÔTXÕ in the display.

Hang up the handset.

¥Your machine starts to receive.

Chapter 3

3-7

The Fax Machine

Receiving in AUTO Mode

Receiving in T AM Mode (SF-3100)

Before receiving in AUTO Mode, you have to set the machine to AUTO Mode by pressing Rcv. Mode/Contrast repeatedly until ‘¨AUTO MODE’ is displayed.

¥In Standby Mode, AUTO appears in the right hand

corner of the display.

¥When a call comes in, the machine answers it. If a fax

is being received, the machine goes into receive mode. If the machine does not sense a fax signal, it will continue ringing to tell you it is a phone call. You should pick up the handset to answer the call, or it will switch to automatic reception mode, after approximately 25 seconds.

Before receiving in TAM Mode, you have to set the machine to TAM Mode by pressing Rcv. Mode/Contrast repeatedly until ‘¨TAM MODE’ is displayed.

¥In Standby Mode, TAM appears in the right hand cor-

ner of the display.

¥When a call comes in, the answering machine answers

and stores the callerÕs message if they leave one. If the machine detects a fax signal, it goes into receive mode.

¥If you have set your machine to TAM Mode and your

answering machine is switched off, or the answering machine is not connected to your fax machine, the machine will automatically go into receive mode after several rings.

¥If your answering machine has a ÔUser-Selectable

Ring CounterÕ, set the machine to answer an incoming call in less than four rings.

¥If the sound level of the call is too low due to a poor

phone connection, the fax machine or answering machine may not work properly.

¥When you set the machine to TEL Mode and you have

an answering machine attached, you must make sure you switch off the answering machine, or, the outgo- ing message will interrupt your phone conversation. Not all answering machines will work with your fax machine.

¥When your answering machine answers an incoming

call, it records a fax tone until it realizes it is a fax coming through. Due to this, your answering machine may tell you a voice message has been left, even when it is actually a fax.

3-8

The Fax Machine

Receiving in T AM Mode (SF-3100T)

If you are an SF-3100T user, you can turn on/off the TAM

Mode by pressing the Answer button. Once you press

Answer to turn TAM Mode on

the time when the greeting message was recorded and shows countdown as the message is played back. The machine returns to Standby Mode after playing the message back. TAM appears in the right hand corner of the display and the Answer button lights.

You cannot place the machine in TAM Mode until you have recorded a greeting message. An error message will be displayed if you attempt to place the machine in TAM Mode before a message is recorded. To record TAM message, see “Recordng TAM Message (SF-3100T only)” on page 4-2.

Before the TAM memory becomes full, you will need to delete the messages that you have already listened to in order to make more memory available.

When you get a call, the machine answers the call with the TAM greeting message. The machine records the caller’s message. If a fax tone is sensed, the machine goes into receive mode. Anytime the greeting message is playing, or an incoming message is being recorded, you can talk to the other person by picking up the handset. If the memory becomes full while recording, your machine beeps a warning and disconnects the line. The machine will not function as an answering machine unless you erase the recorded messages.

, the display brießy shows

Chapter 3

When you want to talk to a caller with the other telephone on the same line while recording an incoming message (ICM), lift its handset and press ‘* (asterisk)’, ‘# (pound)’ and ‘* (asterisk)’.

If the Message Paging feature is on, and a new message is recorded, the machine will dial the speciﬁed phone number to alert you that there is a message recorded in memory. For more information, see “Message Paging” on page 4-7.

Note

If there’s a po wer failure while recording a caller’ s message, it does not record.

3-9

The Fax Machine

Receiving via an Extension T elephone

Cancelling Reception

If you have an extension phone connected to your machine, you can remote-control your fax machine to start receiving:

1 2

Answer the call on the extension phone.

Press the buttons *9* (remote receive start code) in sequence when you hear a fax tone.

¥Your fax machine detects the code and starts to receive

the document.

¥The code is preset at the factory. The Þrst and the last

asterisks are Þxed, but you can change the middle digit to whatever you prefer 0 through 9. For more information, see ÒSystem Setup OptionsÓ on page 6-

Press Stop to cancel reception at any time. Fax reception is cancelled and the machine returns to Standby Mode.

Hang up the phone if your fax machine starts to receive.

3-10

The Fax Machine

Voice Request

If you need to speak to the person after sending or receiving a fax, you can use Voice Request feature to alert the person at the remote site that you want to talk to him/her. You can also respond to a Voice Request made at the remote end.

Making a Voice Request

Press OHD/V.Req. while a document is being sent or received.

¥A Voice Request signal is sent to the remote fax

machine after the document has been sent or received. If the other person does not answer your request, your fax machine automatically hangs up and returns to Standby Mode.

¥If the remote fax machine doesnÕt have the Voice

Request feature, you cannot make a Voice Request.

You can cancel a Voice Request by pressing OHD/ V.Req. again while you are sending or receiving a document.

Answering a Voice Request

2 3

Remote party can also make a Voice Request to talk to you if they have a Voice Request feature. If the fax machine rings, follow this procedure:

Pick up the handset and answer it when the phone rings.

Hang up the phone when youÕre Þnished.

Pick up the handset and answer it when the

phone rings after sending or receiving a fax. If you donÕt answer the Voice Request, the machine prints out the number, date, and time when the request was made.

Hang up the phone when youÕre Þnished.

Chapter 3

3-11

The Fax Machine

3-12

The Answering Machine

4 THE ANSWERING MACHINE

In this chapter, you will learn how to check your TAM greeting message, monitor incoming calls, play/erase messages, and access your machine from a remote telephone. This chapter is only for SF-3100T users. If your machine is SF-3100, please refer to the User’s Guide supplied by the answering machine manufacturer. All the instructions in this chapter assume that your fax machine is set to TAM Mode.

Note

The SF-3100T uses electronic memory as a recording medium. Recording time is dependent on the content of the message. The total recording time (TAM OGM + ICM) is about 12 minutes.

4-1

Chapter 4

The Answering Machine

Recordng TAM Message (SF-3100T only)

1 2

Press and hold OGM until you hear a beep. The display starts counting the recording time.

Speak into the microphone when ÔRECORDÕ appears in the display. Make sure that you are within a 30cm range. You can record a message which lasts up to 60 seconds.

¥You are advised to record a message of less than 15 sec-

onds in duration to prevent the fax receive from malfunctioning due to a long message.

¥Press Stop or OGM if you want to stop recording

before the time is up.

¥After the message has been recorded, the machine

brießy displays the date and time when the message was recorded. Then, it displays the elapsed time as the message plays back automatically.

4-2

Checking Your TAM Greeting Message

The TAM greeting message plays back when your machine is in TAM Mode and someone places a call to you.

Press OGM. The display shows the time when the message was recorded. The display then counts down the time as the message is playing back.

¥If you have not yet recorded a TAM greeting message,

an error appears in the display.

The Answering Machine

Monitoring an Incoming Call

Call Monitoring is useful for screening calls in case you do not want to be disturbed by the person calling. To use this feature, you have to ﬁrst set Call Monitoring ON through the TAM Options. To learn how to set this feature on or off, see “TAM Options (SF-3100T only)” on page 6-11.

When the call monitor option is on and an incoming message is being recorded, you hear the callerÕs voice through the speaker.

Lift the handset to speak to the caller.

¥ The machine stops recording the callerÕs message and

you can speak directly to the caller.

¥If thereÕs a power failure while recording a callerÕs

message, it does not record.

4-3

Chapter 4

The Answering Machine

Erasing Old Messages YouÕve Heard

The memory of your machine ﬁlls up as messages are recorded. Make room for new messages by erasing old messages that you have already listened to. If the memory becomes full while recording, your machine beeps a warning and disconnects the line. The machine will not function as an answering machine unless you erase the recorded messages. In this case, the message which was being recorded will be lost from memory. This is why you should erase old messages.

To Erase All Recorded Messages

Press Erase. The display asks if you want to erase ALL messages.

Press Start/Enter if youÕre sure. All messages in memory are erased while displaying ÔERASING...Õ.

4-4

¥If you do not want to erase all messages, press Stop

when asked and the machine returns to Standby Mode.

To Erase a Selected Message

Press Erase while the message is playing.

¥BE CAREFUL! Once you have pressed Erase while a

message is playing, thereÕs no way to cancel or recover it.

¥The selected message is being erased while displaying

ÔERASING...Õ

The Answering Machine

Playing Back Messages

When there are messages waiting to be heard, the Answer button ﬂashes and the display shows that you have new messages, for example, ‘NEW: 1 ICM: 3’. (‘NEW: 1’ indicates there’s one new message, and ‘ICM: 3’ says that there are three incoming messages recorded in total.)

Playing Back Newly Received Caller Messages

Simply press Play.

¥The machine brießy displays recorded time then starts

to play the message. This procedure is repeated for all

NEW messages.

¥When the display reads 50s(01/03), Ô01Õ is the number

of the caller message currently being played and Ô03Õ is the total number of caller messages in memory. Ô50sÕ is the play back time for the message currently playing. This time counts down as the message plays back.

¥During message playback, you can adjust the speaker

volume by pressing Ã and ¨.

Playing Back All Messages

Press and hold Play until you hear a beep.

¥All the messages are played back. The display brießy

shows recorded time of each message, then plays ALL the messages recorded.

¥Press Stop or Play to stop before the last message.

While the message is playing back, the display shows a variety of useful information. For more information, see "Playing Back Newly Received Caller Messages" in this section.

Chapter 4

4-5

The Answering Machine

Skipping Backward or Forward

To skip backward

Press

❘

ГГГГГГ

ÃÃ

while listening to the message.

¥The machine skips back to the previous message and

plays it.

¥If you press ❘

sage, the machine will re-play the Þrst message.

To skip forward

ÃÃ

ГГГГГГ

while playing back the Þrst mes-

Press

¨¨

¨¨¨¨¨¨

❘ while listening to a message.

¥The machine skips forward to the next message and

plays it.

¥If you press

the machine beeps and returns to the Standby Mode.

¨¨

¨¨¨¨¨¨

❘ while playing the last message,

4-6

The Answering Machine

Message Paging

When you’re out of the ofﬁce or home and you want to be notiﬁed whenever there’s new message left on your machine, you need to use the Message Paging feature supplied with your machine. In TAM Mode, you can set your machine to transfer incoming calls to another number. In order to use the Message Paging feature, you must set the Message Paging option to ON. See “User Options” on page 6-7.

Message Paging operates as follows:

¥ When a call comes in and the caller leaves a mes-

sage, your machine automatically dials the telephone number you have speciÞed when setting Message Paging.

¥ When someone (maybe you) answers the call, your

machine sends out beeps, for up to 55 seconds, and waits for the Remote Password to be entered. To learn about Remote Password, see ÒTAM Options (SF-3100T only)Ó on page 6-11. If you have entered a correct password while your machine sends out beeps, the machine plays the newly recorded messages.

¥ When the playback is complete, you hear a short

beep. You can then enter Remote Command at this point to perform necessary operation. To learn about Remote Commands, see ÒUsing Remote CommandsÓ on page 4-9.

If there is no key input or the wrong password is entered while the machine sends out beeps, and the line will be released.

4-7

Chapter 4

The Answering Machine

Using the Answering Machine from a Remote Phone

You don’t need to be at the machine’s Control Panel to operate the answering machine. If you have access to a Touch-Tone phone, you can operate many features, such as message playback, regardless of where you are. To operate your machine from a remote phone, you need to enter a ﬁve-character: Remote Password. The Remote Password is preset at the factory to ‘#139#’ and you can change the password to any number you want, through the User Options. For more information, see “TAM Options (SF3100T only)” on page 6-11.

Accessing the Machine

Place a call to your fax machine from a Touch-

Tone phone.

¥A pulse line works only if you can manually switch

the phone to tone dialling. If you can, switch it to tone after you dial the fax number but before you enter any Remote Password or Remote Command.

4-8

Enter your Remote Password when the machine answers with the greeting.

¥When the correct password is recognized by the

machine, you will hear two short beeps (the conÞrmation tone).

¥If the machine doesnÕt immediately respond to a

remote password:

- try to enter the code again.

- If the machine does not accept and you think you entered the password correctly, press and hold each key at least for a second

- try to enter the code after TAM message

- If the problem persists, try again from another phone.

The Answering Machine

Enter the Remote Command corresponding to the operation within ten seconds.

¥When the speciÞed operation is complete, you hear a

short beep. You can then enter another command for another operation. If you enter a remote code while the machine is responding to your command, the unit stops the current operation and performs new operation. For the Remote Commands, "Using Remote Commands" below.

Using Remote Commands

Code Operation

#0 Exits remote control mode. #1 Changes the greeting message. After entering the command, speak into the handset. When you ﬁnish,

press #. If you run out of recording time, the machine stops and plays back the message.

#2 Plays back all messages. The machine beeps and plays all messages. If there are no messages, the

machine beeps four times and waits for another command to be entered. #3 Stops the ICM play and waits for remote code when playing ICMs (#2, #5). #4 Skips a message backward. The machine skips the current message and plays the previous one. #5 Plays back new messages. The machine beeps and plays all new messages. If there are no new

messages, the machine beeps four times and waits for another command to be entered. #6 Skips a message forward. The machine skips the current message and plays the next one. #7 Erases the message currently playing, and plays back the next message. #8 Turns TAM Mode on/off. The machine plays the greeting message when TAM Mode is turned on.

Each time you press #8 thereafter, TAM mode is turned off, then back on. #9 Erases all the messages. #✽1

#✽2 Changes Message Paging destination number and turns on the feature. Press #✽2. When you hear the

#✽3

✽#✽

Turns on Message Paging feature. If you did not set up Message Paging before you lea v e, you cannot

turn it on from a remote phone. You will hear error beeps.

conﬁrm tone (two-short double beeps), enter the new destination number. You cannot include # as a

dial number. Use ✽ to insert a PAUSE between numbers. When you ﬁnish entering number, press #.

Turns off Message Paging feature.

Exits the fax machine from answering mode.

This code is used at a phone extension connected to the same line as your fax machine

The chart below describes which Remote Code you have to enter for remote operation:

Press #0 to Þnish the remote session.

Important: if you donÕt enter Ô#0Õ, your machine might not hang up for several minutes.

Chapter 4

4-9

The Answering Machine

4-10

5 ADVANCED FAX

Advanced Fax

Chapter 5

In this chapter, you will learn how to use the advanced fax features of your machine. For example, how to send the same documents to many different locations (Broadcasting) or how to set up your machine to send faxes at a preset time (Delayed fax).

5-1

Advanced Fax

Broadcasting

With Broadcasting you can programme your machine to automatically scan and send documents to a number of different recipients. The documents are automatically erased from memory when Broadcasting is ﬁnished.

Turn the document face down and feed it into the machine.

Press Advanced FAX and select ÔBROADCASTINGÕ by pressing Ã or ¨.

Press Start/Enter.

The display asks you to enter the fax number of the remote machine.

5-2

Enter the fax number. You can use any Auto Dial key such as OneTouch, Group Dial, or two-digit Speed Dial location number.

Press Start/Enter when the correct number appears in the display.

¥If you have more destinations, select ÔY (Yes)Õ and

press Start/Enter when asked ÔANOTHER? Y/NÕ and repeat steps from 4.

¥If you have Þnished entering all the numbers, answer

ÔN (No)Õ and press Start/Enter.

Advanced Fax

Enter the name if you want to name the transmission. If not, skip this step.

Press Start/Enter. The document will be scanned into memory before transmission. The display will show each number before starting each transmission.

¥If the scanned pages Þll up the remaining memory,

your fax machine will display ÔMEMORY FULLÕ and ask ÔCANCEL JOB? Y/NÕ.

If you select ÔYÕ and press Start/Enter, the scanned

pages will be deleted from memory. You should then divide your pages into several transmissions, or send them directly from the feeder not from the memory.

If you select ÔNÕ and press Start/Enter, only the

scanned pages will be sent. You should send the remaining pages later when the memory is available.

Chapter 5

5-3

Advanced Fax

Delayed FAX

Note

Your machine can hold only one Delayed FAX i.e., if you want to set up another Delayed FAX you have to cancel the previous job. To learn how to cancel the schedule, see “To Cancel the Scheduled Job” on page 5-8.

You can set your machine to a send fax at a later time, when you will not be present. Normally it is cheaper to send a fax at night because telephone rates are lower than they are during the day. Therefore you can use Delayed FAX to save money.

Turn the document face down and feed it into the loading slot. If needed, choose the desired resolution and contrast for the document by pressing Rcv.Mode/Contrast and Resolution respectively.

Press Advanced FAX and select ÔDELAYED FAXÕ by pressing Ã or ¨.

Press Start/Enter.

5-4

Enter the number of the remote machine. You can use any Auto Dial key such as OneTouch, Group Dial, or two-digit Speed Dial location number.

Press Start/Enter when the number appears in the display.

¥If you have more destinations, select ÔY (Yes)Õ and

press Start/Enter when asked ÔANOTHER? Y/NÕ and repeat steps from 4.

¥If you have Þnished entering all the numbers, answer

ÔN (No)Õ and press Start/Enter.

Advanced Fax

Enter the name if you want to name the transmission. If not, skip this step.

Press Start/Enter. The display shows the current time.

Enter the time in 24-hour format.

¥For example, Enter 2230 for 10:30 P.M. ¥If you set a time earlier than the current time, the doc-

ument will be sent at that time on the following day.

Press Start/Enter when the time appears correctly in the display. The document will be scanned into memory before transmission. The display will show each number before starting each transmission.

Chapter 5

¥If the scanned pages Þll up the remaining memory,

your fax machine will display ÔMEMORY FULLÕ and ask ÔCANCEL JOB? Y/NÕ.

If you select ÔYÕ and press Start/Enter, the scanned

pages will be deleted from memory. You should then divide your pages into several transmissions, or send them directly from the feeder not from the memory.

If you select ÔNÕ and press Start/Enter, only the

scanned pages will be sent. You should send the remaining pages later when the memory is available. The machine returns to Standby Mode and the display shows a reminder that a Delayed FAX is set.

5-5

Advanced Fax

Polling Polling enables you (or a remote fax machine) to retrieve a

document. This is useful when a person who has a document to be sent is leaving the ofﬁce. The person who wants to receive the document at a later time places a call to the machine holding the original, and requests that the document be sent. In other words, it “polls” the machine holding the original.

Setting Send Polling

You can programme your fax machine to send documents in your absence when it is polled by a remote fax machine.

2 3

Turn the document face down and feed the document into the loading slot.

Press Advanced FAX and select ÔSEND POLLINGÕ by pressing Ã or ¨.

Press Start/Enter.

¥Your machine starts scanning the document(s) into

memory and shows ÔSEND POLLINGÕ in the display. If set to Send Polling, the machine automatically goes into FAX Mode waiting to be polled.

¥If somebody places a voice call, the reception mode

changes to AUTO Mode for that call only.

¥When it is polled, the page in memory will be deleted

automatically. To cancel Send Polling, see ÒTo Cancel the Scheduled JobÓ on page 5-8.

5-6

Note

If the memory becomes full while recording, your machine beeps a warning and disconnects the line. The machine will not function as an answering machine unless you erase the recorded messages.

Setting Receive Polling

Advanced Fax

Lift the handset and enter the number of the remote machine. The remote machine must be in Send Polling state.

Press Advanced FAX when you hear a fax tone from the remote machine. The display shows ÔRECEIVE POLLING?Õ.

Press Start/Enter. Your machine starts to retrieve the document.

Note

You cannot receive a document if the machine you are polling uses a Poll Code.

Not all fax machines have polling capability, and polling incompatibility sometimes occurs between fax machines made by different manufacturers. Therefore, polling may fail in some cases, even when poll code is not used.

Chapter 5

5-7

Advanced Fax

To Cancel the Scheduled Job

All scheduled jobs remain in memory after they have been set. Cancel unnecessary scheduled jobs to make more memory available.

Press Advanced FAX and select ÔCANCEL SCHEDULEÕ by pressing Ã or ¨.

Press Start/Enter.

The display shows the assigned messages.

Select the reserved transmission you want to cancel by pressing Ã or ¨ repeatedly.

Press Start/Enter to cancel the selected schedule.

¥If you do not want to cancel, press Stop. ¥The reserved transmission is now cancelled.

5-8

6 SPECIAL FEATURES

Special Features

Chapter 6

6-1

Special Features

REDIAL/ PAUSE

The Redial/Pause button has two functions. You can use it to redial the number last called or one of the ten unique numbers recently stored in memory. It can also be used to insert a pause in a number when you are setting up a One-Touch or Speed Dial number.

To Redial the Last Number Called

To Redial the Number in Memory

Press Redial/Pause. The number is dialled automatically. If a document is loaded, the machine automatically begins to send.

Pick up the handset when the person answers.

2 3

Press and hold Redial/Pause for about two seconds. The display shows ÔPRESS Ã , ¨Õ.

Select the number by pressing

Memory can hold ten unique numbers.

Press Start/Enter to start dialling. The number is dialled automatically.

¥If a document is loaded, the machine automatically

begins to send.

Pick up the handset when the person answers.

ÃÃÃÃ

¨¨

6-2

Special Features

To Insert a Pause

With some private telephone systems, you must dial an access code (9, for example) and listen for a second dial tone before dialling an outside number. In such cases, you must insert a pause in the number when you are registering Auto Dial such as a One-Touch or Speed Dial number. If you are asked for the number when setting up Auto Dial, follow this procedure:

Press Redial/Pause to insert a pause while entering the number. A ÔPÕ is inserted at the point where you pressed Redial/Pause. If you need a longer pause, press Redial/Pause as many times you want.

Using Recall

If you get a call and you want to transfer it to someone else, press Recall and dial the number of that other person. This may not work with some phone systems. Refer to your telephone’s instruction manual for more information. The recall is of “Time break” type.

1 2

Press Recall when you are on the telephone.

Enter the phone number to transfer it to

someone else. You may have some problems when you try to use BT services.

Chapter 6

Hang up the handset when the person answers.

Note

If you do not have a special service that uses the switchhook signal, do not press Recall during a call. If you do, you could disconnect the line.

6-3

Special Features

Chain Dialling

When using special computer services, such as alternate long distance carriers, credit card calls, or bank-by-phone, you must dial the telephone number of the service and wait for the computer to answer before continuing. The length of time before the computer answers can vary, so using a preprogrammed pause after a service number is not advised. However, you can store your ID number, for example, in one memory location, and the rest of the information, such as your card number, in another memory location. Dial the phone number of the special service ﬁrst. Then, when the service answers, dial the rest of the information, such as a long-distance number. We call this procedure Chain Dialling.

1 2

Lift the handset and place a call to the service.

Press a One-Touch button holding the

additional information, when the computer answers.

¥Speed Dial and Group numbers cannot be used for

Chain Dialling.

6-4

Special Features

User Reports

Your fax machine can print reports containing useful information — Scheduled Info, System Data, Help report, etc. The following reports are available:

Help

This report covers the machine’s basic functions and commands. It can also be used as a quick reference guide.

Sent Journal and Received Journal

These reports show information concerning the transmission and reception activities. They can be printed on command or if the machine is set to do so (see “System Setup Options” on page 6-8.). They will automatically print after every 40 transmissions or receptions.

Phonebook

This report shows all of the numbers currently stored in the fax machine’s memory as One-Touch Dial, Speed Dial and Group Dial.

Chapter 6

Sending Conﬁrm

This report shows the fax number, the number of pages, elapsed time of the operation, the communication mode, and the communication results. Set up your machine as described in “System Setup Options” on page 6-8 to automatically print Sending Conﬁrm.

Schedule Inform

This report shows the document currently stored for Delayed FAX and Send Polling along with the operation number, starting time and type of operation, etc.

System Data

This report shows the status of the User Options (FAX and TAM). After you ha v e changed any setting, print this report to check your changes.

6-5

Special Features

Voice Status (SF-3100T only)

This report shows the status of the recorded message (Outgoing and Incoming messages). You can see when you have received a message and if you’ve listened to it or not.

Multi-Communication

This report prints automatically if you have faxed documents to more than one location by using Broadcasting.

Call Back Message

This report is printed automatically when you do not respond to a remote operator’s Voice Request.

Power Fail Report

If experience a power failure, this report is printed automatically when power is restored, to notify you that there was a power failure. This report prints only when there was any scheduled job such as Delayed FAX or Send Poll.

To Print a report

1 2 3

Press Report.

Choose the report you want by using Ã or ¨.

Press Start/Enter when the desired report is

displayed. The selected report will be printed.

6-6

Special Features

User Options

Your fax machine has various user-selectable features. These options are preset at the factory, but you may need to change them.To ﬁnd out how the options are currently set, print the System Data List. For more information on printing a report, see “To Print a report” on page 6-6.

Setting SYSTEM/TAM(SF-3100T only) Options

1 2

Press Setup.

Select ÔSYSTEM SETUPÕ or ÔTAM SETUPÕ (SF-

3100T only) by pressing Ã or ¨. The System Setup includes settings related to fax operation, and TAM Setup has settings related to answering machine operations.

Press Start/Enter to enter speciÞed Setup mode.

Chapter 6

4 5 6

Scroll up or down by pressing Ã or ¨ to select the option you want to change.

Press Start/Enter when the option you want appears in the display.

Press ÃÃÃÃ or ¨¨¨¨ to choose the desired status.

Press Start/Enter for the status you want.

To exit Setup mode at any time, press Stop. When you press Stop, the machine stores the options youÕve changed, and returns to the Standby Mode.

6-7

Special Features

System Setup Options

The chart below shows the options in the left column and their suboptions in the right column. When you have entered System Setup, now you can see one of the options in the display by selecting Ã or ¨. The right column shows the suboptions belonging to the options.

Option Suboption

LANGUAGE There are seven languages you can use for display and report. The

languages are: English, German, French, Italian, Spanish, Portuguese and Dutch.

SENDING CONFIRM

FAX PAPER SIZE

AUTO REDUCTION

A conﬁrmation report shows whether the transmission was successful or not, how many pages were sent, etc. Choose ON to print a conﬁrmation report automatically each time you send a fax. Choose OFF not to print whatever the result is. Choose ERROR to print only when an error occurs, and the transmission was unsuccessful.

Select the paper size you will use for fax receive and print. Choose LETTER for letter, A4 for A4 size, or LEGAL to use legal size paper.

When receiving a document as long as or longer than the paper loaded, the machine can reduce the data to ﬁt your paper. If the fax machine cannot ﬁt the data into one page with the feature enabled, the data is divided and printed in actual size on two or more sheets. Choose ON if you want Auto Reduction. Choose OFF if you want actual size as the source is.

DISCARD SIZE If you turn the Automatic Reduction feature off, you can set the fax

machine to discard any excess image at the bottom of the page when receiving a document as long as or longer than the paper loaded in your machine. If the received page is out of the margin you have set, it will be printed on two sheets of paper. Enter the desired Discard Size from 0 to 30 in millimeter.

RINGS TO ANSWER

RCV. START CODE

You can select the number of rings before answering an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer. Enter a number from 1 to 7 by using the number keypad.

The RCV. START CODE (Remote Receive Start Code) allows you to start fax receive from an extension phone plugged into the EXT. LINE socket (SF-3100 only) or equivalent. If you pick up the extension phone and hear a fax tone, Press the Rcv. Start Code then the fax will start receiving. The code is preset to * 9 * at the factory. Enter the desired code from 0 to 9.

6-8

Option Suboption

Special Features

DRPD MODE (Distinctive Ring Pattern Detection)

‘Distinctive Ring’ is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identiﬁed by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone. Using the DRPD feature, your fax machine can ‘learn’ the ring pattern you designate to be answered by the FAX machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a FAX call, and all other ringing patterns will be recognized as a normal phone call. You can easily suspend or change DRPD at any time. Before using the DRPD option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up DRPD, you will need another telephone line at your location, or someone available to dial your FAX number from outside. Choose ‘SET’ to setup the Ring Pattern Detection. The LCD displays ‘WAITING RING’. Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.When the machine completes ‘learning’, the LCD displays ‘END DRPD [SETUP]’. Choose ON to Activate DRPD. With the DRPD feature active, ‘DRPD MODE’ and the date and time appears in the display and the previously set reception mode is ignored. Choose OFF to cancel DRPD if it is currently active. All calls will be answered normally, depending on Rcv. Mode setting. Note: DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line. After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone, then have a call placed to a different number assigned to that same line to be sure the machine answers the normal phone call.

Chapter 6

ECM MODE (Error Correction Mode)

PRINT QUALITY

INK SAVE You can save ink when making a copy or receiving a fax with this feature.

This mode compensates for poor line quality and ensures accurate, errorfree transmission with any other ECM-equipped facsimile machine. If the line quality is poor, transmission time may be increased when ECM is enabled. Choose ON to turn Error Correction Mode on. Choose OFF to turn Error Correction Mode off.

You can select desirable print quality. Choose ‘LQ’ to print high quality but low speed. Choose ‘DRAFT’ to print low quality but high speed.

Choose OFF to turn off this feature. Choose MED to use 25% less ink. Choose MAX to use 50% less ink.

6-9

Special Features

Option Suboption

CALLER ID

(This option may not work when connected to a PABX.)

AUTO JOURNAL

MULTIPLE ID You can use one of your ﬁve IDs you have set in “Setting FAX Number/

You can see the number of the person calling you. Choose ON to turn on caller ID display. Choose OFF to disable it. Note that the RCV. START CODE is disabled when this Caller ID option is on. Before using the CALLER ID service, CALLER ID service must be installed on your telephone line by the telephone company.

A journal report shows the speciﬁc information concerning transmission or reception activities, the time and date of 40 most recent transmissions or receptions. Choose ON to print journal automatically after every 40 transmissions or receptions. Choose OFF to print journal manually.

Name” on page 1-7 when sending a fax MANUALLY. Choose ON if you want to be asked which ID you want to use, before starting to send a fax. Choose OFF if you want to have your machine use the ID number 1 as default. If you selected OFF, you will not be asked when sending a fax.

6-10

Special Features

TAM Options (SF-3100T only)

OPTIONS STATUS

CHARGE SAVE Lets you dial into your machine from a remote phone and check

whether anyone has left a message, without being charged. When Charge Saver is ON the machine answers your call on the number of rings you have speciﬁed in the ‘Rings to Answer’ option. If there is no message, the machine answers on the second ring after the number of ‘Rings to Answer’. This gives you time to hang up the phone before the machine answers and saves the price of the call. Choose ON to turn on Charge Save. Choose OFF to turn off Charge Save.

Message Paging This feature allows the fax machine to transfer an incoming message to

the speciﬁed place where you are. Choose ON to turn on the Message Paging feature, and enter the telephone number to which you want it transferred. Choose OFF to disable it.

Chapter 6

CALL MONITOR

RECORDING TIME

REMOTE PASSWORD

BATTERY ALARM

SILENCE CHECK

HOWLER CHECK

Enables you to hear callers leave messages on your machine. Choose ON to turn the feature on. Choose OFF to turn the feature off.

You can select the maximum time allowed for caller messages. The display shows you the time limit available: OFF, 30, 60, or 90 seconds. Choose the desired time.

You can change the three-character password used to access your machine from a remote phone. The password is preset to “#139#” at the factory. The ﬁrst and the last #’s are ﬁxed, but you can change the three middle numbers. Enter the characters you want to use.

You can turn on the Battery Alarm feature. With this feature on, the machine displays a low (or no) battery message in the LCD and sounds beeps to alert you of the low (or no) battery condition. Choose ON to turn on the Battery Alarm feature. Choose OFF to turn off the Battery Alarm feature.

In TAM mode, the machine decides the next action when silence is detected for ten seconds. Available suboptions are:

- Receive: Switches to FAX Receive Mode.

- Recording: Keeps the recording silent.

- Disconnect: Disconnects the line and returns to Standby Mode. In TAM mode, the machine decides the next action when a howling is

detected for 9 seconds. Available suboptions are: ON: Disconnect the line and returns to Standby Mode. OFF: Disregards howling.

6-11

Special Features

Volume Setup

You can selectively operate alarm and key volume.

1 2

Press Setup.

Press ÃÃÃÃ or ¨¨¨¨ button until the display shows

ÔVOLUME SETUPÕ.

Press Start/Enter. The display shows the type of volume you can choose.

¥There are two volume types you can choose: ÔALARM

VOLUMEÕ and ÔKEY VOLUMEÕ.

Scroll through the options by pressing Ã or ¨ button.

6-12

5 6 7

Press Start/Enter when the volume type you want appears.

Select ON or OFF by pressing Ã or ¨ button. Select ON to turn on sound or OFF to turn it off.

Press Start/Enter to conÞrm.

Special Features

Clearing Memory

Y ou can selecti vely clear information stored in your machine’ s memory.

1 2 3

Press Setup.

ÃÃ

Press ÃÃ

Press Start/Enter.

The display shows the type of information you can clear from memory.

Select what you want to delete by pressing Ã or ¨.

The types of information you can clear are:

¨¨

or ¨¨

to choose ÔMEMORY CLEARÕ.

Chapter 6

¥FAX NUMBER/NAME: deletes your system ID. ¥DEFAULT SETUP: restores user-selectable options to

factory default value.

¥DIAL/SCHEDULE: clears the One-Touch, Speed

Dial, or Group Dial numbers stored in memory. In addition, all the Scheduled Jobs are also cancelled.

¥JOURNAL: clears all records of transmissions and

receptions.

Press Start/Enter when you are sure to clear. Selected information is removed from the memory.

6-13

Special Features

6-14

Care and Maintenance

7 CARE AND MAINTENANCE

Chapter 7

7-1

Care and Maintenance

Cleaning the Document Scanner

To keep your machine working properly, occasionally clean the White Roller, ADF Rubber, and the Scanning Glass. If they are dirty, documents sent to another fax machine won’t be clear.

Note

If you turn the power off to clean the scanner, documents stored in memory will be lost.

Open the Control Panel.

Disassemble the White Roller. At the right-hand end of the White Roller there is a bushing that is secured with a small white tab. Push the tab slightly inward, then rotate towards you. Then pull up the right-hand part to take it out.

Wipe the roller surface with a soft cloth dampened with water.

Clean the ADF Rubber piece at the back of the Control Panel, too.

7-2

Care and Maintenance

Carefully wipe the Scanning Glass with a soft, dry cloth. If the glass is very dirty, Þrst wipe it with a slightly dampened cloth, then with a dry one. Be careful not to scratch the glass surface.

Replace the roller in reverse order, and then close the Control Panel Þrmly until it clicks into place.

Chapter 7

7-3

Care and Maintenance

Replacing the Print Cartridge

The print cartridge includes the ink supply and the printhead. Each time you replace the print cartridge, you are replacing the printhead as well. When you notice that the print becomes light or ‘INK LOW’ appears in the display, replace the print cartridge.

Press Setup. The display shows ÔCHANGE CARTRIDGEÕ

Press Start/Enter. The Cartridge Carrier moves to the install position.

7-4

Open the Control Panel and Cartridge Compartment cover.

Pull the Cartridge handle toward you while

holding the Cartridge holder until it is released from the lock, and remove the Cartridge.

Take out a Cartridge from its packaging and carefully remove the tape covering the

printhead. Hold the Cartridge by the colored top or black areas only. Do not touch the copper area.

Care and Maintenance

Insert the Cartridge in the Carrier, then push it Þrmly until it clicks into place. If the Cartridge moves loosely in the Carrier, it has not clicked into place. Repeat this step.

Replace the Cartridge Compartment Cover and Control Panel.

The display shows ÔNEW Õ.

Press Start/Enter after selecting the cartridge type: OLD or NEW.

Note

When you put in a new cartridge, you must choose ‘NEW’. When you put in a used cartridge, choose ‘OLD’. This helps you check the correct amount of ink you have left. If you mix up several used cartridges, it is not possible to check the correct amount of remaining ink. Once you have put in a new Cartridge, use it until it is completely exhausted.

Chapter 7

7-5

Care and Maintenance

Cleaning the Cartridge

To maintain good printing quality, we recommend you occasionally wipe the Print Nozzles and Contacts as described below:

Wiping the Print Nozzles and Contacts

When the print is not clear or dots are missing, the problem may be caused by dried ink on the:

¥ Print Cartridge nozzles ¥ Print Cartridge contacts ¥ Print Cartridge carrier contacts and Deßector

Press Setup. The display shows ÔCHANGE CARTRIDGEÕ.

7-6

Press Start/Enter. The Cartridge Carrier moves to the install position.

Open the Control Panel and Cartridge Compartment Cover and remove the Cartridge.

Care and Maintenance

Gently blot and wipe the contacts and nozzles dry.

Use a clean cloth dampened with water only to gently clean the entire copper-colored area, including the nozzles and contacts. To dissolve any dried ink, hold the damp cloth against the nozzles for about three seconds.

Re-install the Cartridge and close the Cover and Panel. The display shows ÔNEW Õ.

Press Start/Enter after selecting the cartridge type: OLD or NEW by pressing Ã or ¨. If the line is still broken, clean the Cartridge Carrier contacts (see next page).

Chapter 7

7-7

Care and Maintenance

Cleaning the Cartridge Carrier Contacts and Deﬂector

WARNING!

Before cleaning these parts, there should be no scheduled job such as Delayed FAX or Send Polling, etc. Once you have unplugged the power cord from the machine, all the data will be lost.

Remove the Print Cartridge.

Unplug the power cord from the electrical outlet

or the rear of the machine. Before unplugging, ensure that you have no scheduled job remaining in memory.

Clean the Cartridge Carrier contacts and Deßector (metal piece) with clean and dry cloth.

Plug in the power cord and your fax machine will initialize.

7-8

Care and Maintenance

Cleaning the Printhead

If the nozzles seem to be clogged and characters are not printing completely, clean the printhead as described below:

Press Setup and Þnd ÔMAINTENANCEÕ by pressing Ã or ¨.

Press Start/Enter and scroll to ÔCLEAN HEADÕ by pressing Ã or ¨.

Press Start/Enter. The test pattern is printed.

Chapter 7

Examine the test pattern. If print quality does not improve, re-install the cartridge and repeat CLEAN HEAD. If the line is still broken, wipe the nozzles and contacts. For more information on cleaning them, see ÒWiping the Print Nozzles and ContactsÓ on page 7-6.

7-9

Care and Maintenance

Ink Level View

Your machine allows you to check the amount of ink remaining. The machine displays a fractional number. For examples, ‘1/8’ means that ink is low and you need to replace the cartridge.‘8/8’ means that a new cartridge is installed.

To view the current ink level:

Press Setup and Þnd ÔMAINTENANCEÕ by pressing Ã or ¨.

Press Start/Enter and scroll to ÔINK LEVEL VIEWÕ by pressing Ã or ¨.

7-10

Press Start/Enter. The display shows the current ink level in fraction.

Care and Maintenance

Adjust Shading

The shading is adjusted at the factory. If, however, you drop and damage your machine while moving, we recommend you adjust shading for optimized lightness.

To adjust Shading, do as follows:

Load a WHITE paper (no writing or graphics) into the loading slot.

¥BE CAREFUL !

Printing quality may be unexpectedly worse if you do not use a plain WHITE paper for the adjustment.

Press Setup and Þnd ÔMAINTENANCEÕ by pressing Ã or ¨.

Press Start/Enter and scroll to ÔADJUST SHADINGÕ by pressing Ã or ¨.

Press Start/Enter.

The machine starts to scan the document to adjust Shading, and it displays ÔSHADING...Õ. If thereÕs no document loaded, the display prompts you ÔLOAD WHITE DOC.Õ with a beep. Insert a WHITE paper and press Start/Enter to start it. After feeding the document, it returns to Standby Mode.

Chapter 7

7-11

Care and Maintenance

Print Cartridge Maintenance

The print cartridge life is very sensitive to the content of the received fax or a copy you made. To increase its life, we recommend you follow the instructions below:

DO NOT unpack the cartridge until you are ready to use it.

Store it in the same environment as the printer.

If you have unpacked the cartridge but are not using it, store it in a storage unit. If you do not have a storage unit, store the cartridge in an airtight plastic bag.

7-12

DO NOT leave it exposed for an extended period.

DO NOT reÞll the cartridge. The warranty will not cover damage caused by using reÞlled cartridges.

Care and Maintenance

LCD Error Messages

Display Meaning

RETRY REDIAL? The machine is waiting to automatically redial another fax

number that was busy or did not answer.

DOCUMENT JAM The document you are sending has jammed in the feeder.

Clear the document jam. see “Clearing Jams” on page 7-16.

INK LOW The Print Cartridge has run out of ink. Install a new Print

Cartridge.see “Ink Level View” on page 7-10. Although this message is displayed, you can make a copy or print a report. But, stored data in memory can be printed by changing the cartridge.

LOAD DOCUMENT! Y ou ha ve tried to send a f ax and there is no document loaded

into the machine.

MEMORY FULL MEMORY LOW

NO ANSWER The other machine has not answered after all your attempts

LOW BATTERY (SF-3100T Only) The backup battery is weak. Replace the battery. NO BATTERY (SF-3100T Only) The backup battery is not installed or is completely

NO MESSAGE (SF-3100T Only) NO NEW MESSAGE (SF-3100T Only) There are no new caller message. MEMORY FULL[TAM]

(SF-3100T Only) NO CARTRIDGE Print Cartridge is not installed or properly installed. NO. NOT ASSIGNED There is no number assigned to the One-Touch button or

CHECK PAPER Printer is out of paper. Load paper and press Start/Enter. If

POLLING ERROR The machine you want to poll is not ready to answer your

RECEIVE ERROR A fax has not been received successfully. Ask the sender to

SEND ERROR Your fax has not gone through successfully. Try again.

Memory has become full or low. Either delete unnecessary documents stored in memory, or send when memory becomes available, or split the new document into smaller parts.

to redial. Or, the other operator does not press START.

discharged. Install/replace the battery. There is no message to play or erase.

The voice memory is full. No more caller’s messages can be recorded (Total recording time is about 12 minutes).

two-digit Speed number you choose.

recording paper is jammed during printing. Clear the paper jam, and press Start/Enter.

poll. The person you are polling should have loaded their fax machine with a document and be in send poll state.

try again.

Chapter 7

7-13

Care and Maintenance

Fixing

Your problem may be listed in “LCD Error Messages” on page 7-13. The chart below shows other problems you can

Problems

solve yourself. If not, call the service company shown in the “Guarantee.” on page 8-6.

Fax Problems

Problem Solution

The machine is not working, there is no display and the buttons are not working.

No dial tone. Check that the phone is connected properly. Check the phone

The numbers stored in memory do not dial correctly.

The document does not feed into the machine.

You cannot receive faxes automatically.

The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter. The machine does not send anything. Check that the document is loaded face down.‘TX’ should sho w

You cannot poll another machine. The fax machine you are polling may be using a Poll Code. The fax you receive has got blank bits on it. The machine sending to you may be faulty. A noisy phone line

Spots on or lines missing from the fax you receive.

You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass.

Are some of the words on the fax you receive stretched?

Your machine does not make copies. Make sure your document is loaded face down.

There are lines on copies or documents you send.

The machine dials a number, but fails to make a connection with a remote fax machine.

You cannot store a document in memory. There may not be enough memory available to hold the

Blank areas appear at the bottom of each page or on continuation pages, with only a small strip of material printed at the top.

Unplug the power cord and plug it in again. Check that your socket is live.

socket in the wall by plugging the another phone. Make sure the numbers are programmed correctly. Print a

Phonebook Report (see “Phonebook” on page 6-5.). Be sure the document is not wrinkled, and you are putting it in

correctly. Check that the document is the right size, not too thick or thin.

Check if ‘TEL’ appears on the right side of the display. In TEL mode, you cannot receive a fax automatically. Be sure the handset is seated on properly. Is there paper in the machine? Check if the display shows ‘MEMORY FULL’.

up in the display.You may have hung up the handset before you pressed Start/Enter. Check if the machine to which you are sending can receive your fax.

can cause line errors. Check your machine by making a copy. Check if your phone line is noisy. Check if the print head is

clean by making a copy.

Check for a noisy phone line. The machine sending to you had a temporary document jam.

Check ink level if the cartridge is out of ink. Check your scan glass for marks (see “Cleaning the Document

Scanner” on page 7-2.) and clean it. The remote fax machine may be turned off, out of recording

paper, or unable to answer incoming calls. Speak with the remote operator and ask for the problem to be rectiﬁed.

document you want to store. If the display shows a ‘MEMORY FULL’ or ‘MEMORY LOW’ message, delete any documents you no longer need, then retry the document.

You may have selected the wrong paper settings(see “System Setup Options” on page 6-8.) to select the proper paper size.

7-14

Care and Maintenance

Print Quality Problems

Problem Solution

Light or blurred characters. Check ‘Ink Level V ie w’ as described on page 7-10. If the printer

cartridge has completely run out, ‘INK LOW’ is displayed. Install a new print cartridge, see “Replacing the Print Cartridge” on page 7-4. Make sure the Print Cartridge is installed correctly. Clean the print cartridge, see “Cleaning the Printhead” on page 7-9.

Smudged or dark characters. Make sure the paper is straight and unwrinkled. Let ink dry

before handling the paper. Clean the Print Cartridge. (See “Cleaning the Printhead” on page 7-9.)

Characters with white lines. If ‘INK LOW’ is displayed, install a new print cartridge. See

“Replacing the Print Cartridge” on page 7-4. Remove and reinstall the Print Cartridge. Clean the Print Cartridge.( See “Cleaning the Printhead” on page 7-9. )

Improperly formed or misaligned characters.

Abnormal black horizontal lines Clean the Carrier Deﬂector inside the printer. See “Cleaning the

Clean the Print Cartridge. See “Cleaning the Printhead” on page 7-9.

Cartridge Carrier Contacts and Deﬂector” on page 7-8.

Paper Feeding Problems

Problem Solution

Paper is jammed during printing. Clear paper jam and press Start/Enter. Paper sticks together. You can load up to 100 sheets in the ASF(Automatic Sheet

Paper fails to feed. Multiple sheets of paper feed. When loading paper, do not force the paper down into the

Paper skews or buckles in the automatic sheet feeder.

Feeder). Check if you overloaded. Humid conditions may cause some paper to stick together.

Remove any obstructions inside the printer.

printer. If multiple sheets have caused a paper jam, clear the paper jam and press Start/Enter. (See “Paper Jams During Printing” on page 7-17.)

ASF can hold up to 100 sheets. Make sure the paper guide do not cause the paper to bow in the bin. When loading paper, do not force it down into the printer.

Chapter 7

7-15

Care and Maintenance

Clearing Jams

Document Jams During Transmission

If a document jams during transmission or copying, ‘DOCUMENT JAM’ appears in the display. DO NO T pull the document out of the slot. Doing so could harm your machine.

To clear document jam:

Open the Control Panel.

Carefully remove the jammed document.

7-16

Close the Control Panel Þrmly until it clicks into place.

Care and Maintenance

Paper Jams During Printing

If the fax paper jams while you are receiving or printing, ‘CHECK PAPER’ appears in the message. DO NOT pull it out. Doing so could harm the fax machine.

If the paper is jammed in the Received Paper Output Area

Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown.

If the paper is jammed in the Paper Feed Area

Remove the jammed paper as shown below.

Chapter 7

Reload new paper with the print side facing

toward you after removing the jammed paper, .

Press Start/Enter when Þnished.

7-17

Care and Maintenance

7-18

8APPENDIX

Appendix

8-1

Chapter 8

Appendix

SpeciÞcations

Type of unit Inkjet Desktop Facsimile Transceiver

Communication System Public Switched Telephone Network (PSTN) and PABX

Compatibility ITU Group3

Compression scheme MH, MR, MMR

Modem speed 14400/12000/9600/7200/4800/2400

Scanning method CIS (Contact Image Sensor)

Input document size 8.5 inches (216 millimeters)

Effective scanning width 8.27 inches (210 millimeters)

Effective recording width 8 inches (203 millimeters)

Power consumption Standby: 10.1 Watts

Sleep Mode: 6.9 Watts

Printing Mode: Maximum 20 Watts/Hour

Temperature range 50 ûF to 95 ûF (10 ûC to 35 ûC)

Humidity range 20 to 80 %RH (non-condensing)

Dimension (WxDxH) 382 x 273 x 192 mm (Without ASF stacker)

382 x 310 x 210 mm (Including ASF stacker)

Weight 3.8 kg (including Handset)

Power source See Rating Label attached on the back of ASF

Scan resolution 200 dpi

ADF 15 sheets (0.075~0.12 mm thick)

ASF 100 sheets(70g/m

ECM mode YES

Sending resolution Standard: 3.85 lines/mm

Fine: 7.7 lines/mm

Super Fine: 15.4 lines/mm

Printing resolution 300 x 300 dpi

Gray scale 64 Grayscales

User memory capacity 1 Mbytes (capable of 80 pages at 4% print duty on A4)

Voice Recording time 12 min (SF-3100T only) Battery 6F22 (FC-1) 9V

Ink Cartridge Life About 1000 sheets (based on ITU 4% chart,

see page 8-5 for a sample of the chart)

~ 90g/m2)

8-2

Appendix

Paper Type and Sizes (for the ASF1)

Satisfactory print and receive quality can be obtained with many types of plain paper. Since the quality of plain paper varies widely, test the print quality before buying large quantities of paper. Your machine uses a variety of papers including:

¥Xerographic paper ¥Bond paper ¥Dual-purpose paper

Because all papers vary in physical characteristics, you can receive mixed results from different packages of paper even though the packages contain the same type of paper. If you encounter undesirable results, try the other side of the paper, a different type, or another package of the same kind of paper.

DO NOT use the following types of paper with your machine:

¥Continuous form feed paper ¥Synthetic paper ¥Thermal paper ¥Multi-sheet forms and documents ¥Chemically treated paper ¥Papers with raised, embossed lettering

To load paper with a preferred print side:

¥If youÕre using xerographic paper, load the paper with the preferred print side facing

down.

¥If youÕre using letterhead or bond paper, load the paper with the preferred side facing

up.

The following papers can be used in your machine for fax:

Paper size

Letter 216 x 279 8.5 x 11.0

Legal 216 x 356 8.5 x 14.0

A4 210 x 297 8.3 x 11.7

1. ASF stands for Automatic Sheet Feeder which contains paper for fax receive and printing. Its capacity is up to 100 sheets.

millimeters

in inches Paper W eight

70 g/m2 ~ 90 g/m

(20 ~ 24lb)

Chapter 8

8-3

Appendix

Acceptable Documents (for ADF1)

Single Sheet 2 or More Sheets

Document Size Max 8.5 in. (W) x 14 in. (L)

(216 mm x 356 mm)

Min 5.8 in. (W) x 5.0 in. (L)

(148 mm x 128 mm)

Effective Scanning Width 8.26 in. (210 mm)

Number of sheets which can be loaded at a time

Thickness of document 0.07 mm ~ 0.15 mm 0.075 mm ~ 0.12 mm

Paper Quality Uncoated on both sides

For multiple sheets, all pages of the document must be the same size and paper type. DO NOT try to send documents that are:

- Up to 15

8.5 in. (W) x 11.7 in. (L) (216 mm x 297 mm)

¥ wet ¥ covered with wet ink or paste ¥ wrinkled, curled, or folded ¥ too thin (less than 0.07 mm thick-onionskin, airmail paper, etc.) ¥ too thick (more than 0.15 mm thick) ¥ chemically processed (pressure-sensitive paper, carbon-coated paper, etc.) ¥ coated (glossy, etc.) ¥ too small or short (such as a label, voucher, etc.) ¥ made of cloth or metal

To send these documents, use an ofﬁce copier to make a photocopy ﬁrst, and then send the copy.

1. ADF stands for Automatic Document Feeder in which the original document feeds. It enables you stack of some documents, which will be faxed or copied one by one.

8-4

Appendix

A Sample of ITU 4% Chart (reduced to 60.5%)

8-5

Chapter 8

Appendix

Replacing the Þtted plug

Important

The mains lead for this machine is ﬁtted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-ﬁt the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you get another fuse cover from the people from whom you bought the machine. The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.

Warning

If you cut off the moulded plug, get rid of it straight away.

You cannot rewire the plug or you may get an electric shock if you put it into a

socket.

Important warning: You must earth this machine

The wires in the mains lead have the following colour code:

¥ Green and Yellow : Earth ¥ Blue : Neutral ¥ Brown : Live

If the wires in the mains lead do not match the colours marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter ‘E’, or by the safety ‘Earth symbol’ or coloured green and yellow or green.

You must connect the blue wire to the pin which is marked with the letter ‘N’ or coloured black.

You must connect the brown wire to the pin which is marked with the letter ‘L’ or coloured red.

You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

8-6

Appendix

Guarantee

Limited Guarantee

We guarantee that this product has no faulty parts.

If the machine breaks down during the guarantee period and this is caused by improper workmanship or a fault, we will repair or replace the machine.

All repairs done under the guarantee must be done by a service centre we have authorized. You must keep the receipt as proof when you buy the machine. You must give this receipt to the service centre if they ask for it.

Exclusions

This guarantee does not cover damage caused by:

¥ an accident; ¥ Þre; ¥ ßood; ¥ acts beyond our control; ¥ misusing the machine; ¥using an incorrect line voltage; ¥ not installing it properly; ¥ unauthorized repairs; ¥ using the machine to make a project; and ¥ damage that occurs when the machine is being transported.

The guarantee does not cover the machine’s appearance, lamps and glass.

Any changes to the machine which are explained in the guide to using your Samsung fax are not covered under the terms of the guarantee. This guarantee will not apply if your machine does not have a serial number or the serial number is changed. This guarantee only applies to fax machines bought and used in the United Kingdom.

Chapter 8

In very rare circumstances your phone line or electricity supply may be hit by lightning. If it is likely that there will be a thunder storm, disconnect your machine from the phone line and electricity supply.

Samsung Electronics (UK) Ltd.

Stafford Park 12, Telford

Shropshire TF3 3BJ

8-7

ELECTRONICS

P/N : JB68-00107A Rev. 1.00

InkJet Facsimile

Installation Guide

SF-3100/SF-3100T

Please read this guide before you use this equipment.