Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
on schematics and parts lists. A substitute
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
2. Product Specications
2-1. Product information
ModelQN**Q6FAMF
2. Product specications
W
Front View
Detail View
ColorFront : DARK TITAN / Stand : DARK TITAN
Dimensions
(W x H x D)
H
* W : Width H : High D : Depth
Body42.9 x 25.0 x 2.2 inches (1090.3 x 634.1 x 55.3 mm)
49"
With Stand42.9 x 26.4 x 8.3 inches (1090.3 x 669.9 x 209.9 mm)
Without Stand48.3 x 28.0 x 2.2 inches (1226.1 x 710.5 x 54.8 mm)
55"
With Stand48.3 x 29.4 x 8.3 inches (1226.1 x 746.1 x 209.9 mm)
D
49"
Body31.5 lbs (14.3 kg)
With Stand32.6 lbs (14.8 kg)
Weight
Without Stand38.4 lbs (17.4 kg)
55"
With Stand39.5 lbs (17.9 kg)
Flash8GB (eMMC 5.0)
DDRLPDDR4 64bit @1.6GHz
2-1
2-2
2. Product specications
2-2. Product specication
NOTE
Design and specications are subject to change without prior notice.
ItemQN49Q6FAMFXZA
Last Update Date : 2017.09.21
General Information
Display
Video
ProductQLED
Series6
CountryUNITED STATES
Screen Size49"
Q DisplayYes
Resolution3,840 × 2,160
Ultra BlackN/A
Screen CurvatureN/A
10 bit SupportN/A
Picture EngineUHD Upscaling Engine
Motion Rate120
HDR (High Dynamic Range)Q ] 4K HDR Extreme
BlacksN/A
Dynamic Contrast RatioMega Contrast
Q Every ViewN/A
Micro DimmingUHD Dimming
Local DimmingPrecision Black
Q ColorQ ] 4K Color Drive Extreme
Audio
Smart Service
Auto Depth EnhancerN/A
Contrast EnhancerYes
Auto Motion PlusYes
Film ModeYes
Natural Mode SupportYes
Peak IlluminatorPeak Illuminator Pro
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)40W
Speaker Type2.1CH (Down Firing)
WooferYes
Multiroom LinkYes
Blutooth AudioYes
Voice InteractionUS English, Spanish, French
TV PlusYes(US only. App)
2-3
2. Product specications
ItemQN49Q6FAMFXZA
Smart Service
Convergence
Tuner/Broadcasting
Connectivity
Web BrowserYes
Samsung ConnectYes
Smart ViewYes
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerYes
360 Camera SupportN/A
Bluetooth Low EnergyYes
RVUYes
WiFi DirectYes
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client Application (SmartThings App)N/A
Digital BroadcastingATSC/ClearQAM
Analog TunerYes
TV Key SupportN/A
HDMI4
USB3
Design
Additional Feature
Component In (Y/Pb/Pr)N/A
Composite In (AV)N/A
Ethernet (LAN)Yes
Audio Out (Mini Jack)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite input)1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )1
CI SlotN/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
DesignSlim Edge
Bezel Type3 Bezel-less
Front ColorDark Titan
Light Effect (Deco)N/A
Stand TypeBranch
Swivel (Left/Right)N/A
Instant OnYes
ProcessorQuad-Core
2-4
2. Product specications
ItemQN49Q6FAMFXZA
Additional Feature
Eco Feature
Accessibility
One ConnectOne Connect Mini
Digital Clean ViewYes
Auto Channel SearchYes
Auto Power OffYes
Caption (Subtitle)Yes
Connect Share™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Game ModeYes
OSD LanguageEnglish, Spanish, French
BT HID Built-inYes
USB HID SupportYes
V-ChipYes
IPv6 SupportYes(US)
Ultra Clean ViewYes
Eco SensorYes
Voice Guide(US English)/ Enlarge/ High
Contrast/ Learn TV Remote(US English)/ Multi-
output Audio
Energy StarYes
2-5
2. Product specications
ItemQN55Q6FAMFXZA
General Information
Display
ProductQLED
Series6
CountryUNITED STATES
Screen Size55"
no data
2-6
2. Product specications
2-3. Accessories
NOTE
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
The provided accessories may vary depending on the model.•
ImageProductInchesCode. No
Samsung Smart Remote• AllBN59-01292A
Batteries (AA x 2)• All4301-000101
Power Cord• All3903-001209
49"BN68-07509K
User Manual•
55"BN68-07450S
Regulatory Guide• AllBN68-08114Q
49"BN91-19624A
One Connect•
55"BN91-19624D
49"BN39-02248B
One Connect Cable•
55"BN39-02210C
49"BN63-16645A
CLEAN BACK TERMINAL•
55"BN63-16646A
49"BN96-43019A
CLEAN BACK AC INLET•
55"BN96-42851A
2-7
2. Product specications
2-4. Viewing the Functions
2-4-1. 2017' Concept
[Quick Setting][Sources]
[Apps][Live TV]
2-8
2. Product specications
2-4-2. TV Plus
[TV Shows]
[Movies]
[Samsung Check-Out]
2-9
2. Product specications
2-4-3. Smart Features
NOTE
The image on your TV may differ from the image above depending on your model and geographical area.•
Smart Hub
View descriptions of Smart Hub's basic functions.
After pressing the button on your remote control, you can surf the web and download apps with Smart Hub.
Some of the • Smart Hub services are paid services.
To use • Smart Hub, the TV must be connected to the Internet.
Some • Smart Hub features may not be available depending on the service provider, language, or region.
Smart Hub• service outages can be caused by disruptions in your Internet service.
You can view the entire text of the • Terms and Privacy Policy document by navigating to
Support £ Terms and Privacy Policy. If you want to stop using Smart Hub, you can cancel the agreement.
To cancel the Smart Hub service agreement though it is a required one, select • Reset (
£ Support £ Self Diagnosis £ Reset), and then press the right directional button at the Smart Hub Terms &
Conditions, Privacy Policy step.
£ Settings£
£ Settings£ General
2-10
2. Product specications
APPS
Download and run various apps from Smart Hub.
£š Apps
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps
on your TV.
To use this feature, the TV must be connected to the Internet.•
When Smart Hub is launched for the rst time, the default apps are automatically installed. The default apps may •
differ with the geographical area.
2-11
2. Product specications
Pictures/Video/Music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
£s Source £ Connected Device
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
You cannot play media content if the content or the storage device is not supported by the TV. For more information, •
refer to "Read Before Playing Photo, Video, or Music Files."
To connect the TV to a computer, refer to "Connecting a Computer."•
Backup important les before connecting a USB device. Samsung is not responsible for damaged or lost les.•
To connect the TV to a mobile device, refer to "Connecting a Mobile Device."•
2. Product specications
2-4-4. The Samsung Smart Remote
2-12
Pairing the TV to the Samsung Smart Remote
When you turn on the TV for the rst time, the Samsung Smart Remote pairs
to the TV automatically. If the Samsung Smart Remote does not pair to the TV
automatically, point it at the remote control sensor of the TV, and then press and hold
the buttons labeled
3 seconds or more.
and as shown in the gure on the left simultaneously for
3. Disassembly and Reassemble
3. Disassembly and Reassembly
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully.2.
Use the Samsung Service tool to disassemble the cabinet. -
CAUTION
3-1. Disassembly and Reassembly
Recommend to use the Samsung Service tool.•
Recommended Torque for Cabinet/Stand screws : 10 ~ 12kgf -
A strength of Torque can be changed depending on the situation.•
Required Jigs & Tools
Open Jig Tool•BN81-14946A
Description & ScrewsPicture Description
Carefully position the TV so that the screen is
1
facing downwards. Make sure to place the TV
upon a soft cushion or any material that will
prevent damage to the screen.
Place TV face down on the Protective Cushion.•
Remove the ASSY STAND P-BOTTOM (R/L)
2
with pulling it down.
3-1
3-2
3. Disassembly and Reassemble
Description & ScrewsPicture Description
Use Open Jig to release tape in corners and
3
all clips as indicated in red on sides and top &
bottom.
Gently lift up the Rear Cover starting at the top
being careful of function assembly at the bottom.
When the Upper 4 points (•
broken.
Although the hook is broken, the appearance
of the Rear cover is no problem and Gap
problem is not appeard after re-assembly.
To prevent the Inner Hook's broken.•
1. Catch the upper section of the rear cover.
2. Open the rear cover from top to bottom.
If the wire is bent, need to change the wire.•
)Hook is
Jig Direction
Jig Direction
Jig Direction
Top : 10 point Locking
Panel Back Side View•
49 / 55 inches -
Remove the Electric tapes, Remove them.
4
NOTE
When assembling the TV, the electric tapes •
must be applied on the same locations.
Please remember to take a picture of
wherethetapeswererstapplied.
When assembling the Boards, please make •
sure All Board Mounting Clips are securly
inserted.
L : 6 point Locking
Center : 1 Point Locking
R : 6 point Locking
Bottom : 4 point Locking
DressingCautionSliding Fixing PointFilament Tape
3-3
3. Disassembly and Reassemble
Description & ScrewsPicture Description
Remove the ASSY BOARD P-FUNCTION.
5
• ASSY BOARD P-FUNCTION Cable
Remove the NETWORK.
6
• NETWORK Cable
ASSY BOARD P-FUNCTION Cable
ASSY BOARD P-FUNCTION
NETWORK Cable
Remove the ASSY SPEAKER P-FRONT.
7
• ASSY SPEAKER P-FRONT Cable
Remove the All Cables.
8
49 / 55 inches•
- Power Cable
- USI-T Cables
NETWORK
ASSY SPEAKER P-FRONT Cable
ASSY SPEAKER P-FRONT (49 / 55 inches)
Power Cable
USI-T Cables
3-4
3. Disassembly and Reassemble
Description & ScrewsPicture Description
Remove the ASSY PCB MAIN BOARD.
9
Gently lift up to release the lock (Locking •
Use both hands to hold (Bottom chassis •
Guide Fixing Hole
the left to release the board.
NOTE
) the board and slide to
).
Locking
10
When installing the ASSY PCB MAIN BOARD,
verify the board is properly positioned in all 4
mounting slots.
Remove the DC VSS-PD BOARD.
Use both hands to hold the •SMPS and gently
lift up at point indicated by the arrow to
release the lock.
49 / 55 inches -
Slide to the left to release the board
Locking
Bottom chassis Guide Fixing Hole
LockingFixing Hole
Bottom chassis Guide Fixing Hole
Locking
Slide to the right to release the board
Locking
LockingFixing Hole
3-5
3. Disassembly and Reassemble
Description & ScrewsPicture Description
11
Completed the disassembly.
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
4. Troubleshooting
4-1. Previous Check
Check list for initial operation
Check the various cable connections rst.1.
Check to see if there is a burnt or damaged cable. -
Check to see if there is a disconnected or loose cable connection. -
Check to see if the cables are connected according to the connection diagram. -
Check the power input to the Main Board.2.
How to distinguish if the problem is caused by Main Board.3.
No Video -
4. Troubleshooting
Symptom
Check PointsReplace the Main Board.•
Distorted Picture : -
Check PointsCheck the inner patterns.•
Inner View
ASSY PCB MAIN
If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster
than nomal booting.
DC VSS-PD
BOARD
ASSY SPEAKER P-FRONTNETWORKASSY BOARD P-FUNCTION
4-1
4-2
4. Troubleshooting
4-2. How to Check Fault Symptom
4-2-1. Power
FUNCTION/IR Control
CN1601 (FUNCTION/IR)
1IR_TX_OCM7KEY_INPUT2
2DGND8LED_STB_OUT
3A3.3V_PW9A3.3V_PW
4IRB_SCL_I2C10NC
5IRB_SDA_I2C11NC
6KEY_INPUT112NC
LED Status / Function Switch
<Function/IR>
TV in Standby 1.
LED Status 9
If 2. LED is OFF
LED 1.7Vdc (pin 8) and VCC for 3.3Vdc (pin 3) 9
If missing suspect • Function Assy/Cable Assy/Main Board.
If 3. LED is ON
Switch Operation activates on screen display. 9
[On Screen Selections with Function Control]
If missing: -
Key _Input1 Pin 69 change to 0V with a command.
If wrong voltage or no change: -
Switch for stuck or miss-operation. 9
Check 4. IR operation with Standard Remote command changes. (3.3V to 2.5V effective DC)
SDA5. , SCL for effective 3.3Vdc (after power on)
If missing suspect -Function Assy/Cable Assy/Main Board.
SMPS Power
4-3
4. Troubleshooting
SMPS Front : 49 / 55 inches
1GND2GND3GND4GND5Vamp6GND
7Vamp8OD_Level9Vamp10Fail Count11A13V12 OD_ON/OFF
13A13V14 BLUEON/OFF 15A13V16PS_ON/OFF 17A13V18GND
19GND20GND21PWM822PWM723PWM624PWM5
25PWM426PWM327GND28PWM229PWM130ANA_DIM
CNL801 (LED Connector)
1IF22IF1
31+45+
51-65-
72+86+
92-106-
113+127+
133-147-
154+168+
174-188-
CN9003 (MAIN Connector)
Fuse
CN9003
CNL801
4-4
4. Troubleshooting
TV POWER STANDBY
TV in Standby1.
Standby LED Indicator
If Not Lit: -
AC 120Vac Line 9
If missing: -
120Vac Source and Power Cord 9
If OK: -
Resistance on SMPS 9Fuse after rst removing AC power cord.
If fusses are open replace SMPS.2.
If fuses are OK: -
9 Standby: A13V (Always On) to Main Board.
If any missing remove the SMPS connector to Main Board . -
Standby A13V again. 9
If OK replace • Main Board.
If still missing replace • SMPS.
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