Samsung QN75QN900AFX, QN65QN900AFX, QN65QN800AFX, QN55QN85AAFX, QN55Q70AAFX Owner's Manual

...
E-MANUAL
Thank you for purchasing this Samsung product. To receive more complete service, please register your product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn the Menu Screen link below. "Learn the Menu Screen
" Link

Contents

Guide
Connections
Connection Guide
5
6 Connecting an Antenna
Connecting to the Internet
7
11 Screen Sharing (Smart View) with your Mobile Device
15 Connection Cables for External Devices
17 Switching between external devices connected to the TV
19 Connection Notes
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV/AU9 Series or
22
higher/The Frame)
25 About the Samsung Smart Remote (AU8 Series)
28 Connecting the Samsung Smart Remote to the TV
Controlling External Devices with a Samsung Remote
29
Control - Using the Universal Remote
TV Viewing
90 Using the Guide
Recording Programs
93
95 Setting Up Schedule Viewing
97 Using Timeshift
Buttons and functions available while recording a program
97
or Timeshift
Using the Channel List
99
Editing Channels
100
Using a Personal Favorites List
101
102 TV-Viewing Support Functions
Picture and Sound
Using Intelligent Mode
105
Adjusting the Picture Quality
107
Setting the Viewing Environment for External Devices
109
Changing the Picture Size and Position
112
Using Anynet+ (HDMI-CEC)
30
Controlling the TV with a Keyboard, Mouse, or Gamepad
31
33 Entering Text using the On-Screen Virtual Keyboard
Smart Features
Using Smart Hub
35
Using a Samsung account
44
Using Ambient Mode
46
Using Art Mode
52
Using PC on TV
60
Using the Apps Service
66
Using the e-Manual
70
Using the Internet
72
Using Digital Butler
73
Playing pictures/video/music
76
Using Bixby
82
Using the Game Bar
87
113 Conguring a Sound Mode and Expert Settings
115 Using the Sound Support Functions
System and Support
Using the Time Functions and the Timers
117
Using the Power and Energy Saving Functions
120
Updating the TV's Software
121
Audio and Video Functions for the Visually or Hearing
122
Impaired
128 Using Voice Assistants on the TV
129 Using Other Functions
Precautions and Notes
Before Using the Recording and Timeshift Functions
131
Read Before Using Apps
133
Read Before Using the Internet Function
134
Read Before Playing Photo, Video, or Music Files
136
Read After Installing the TV
146
Supported Resolutions for UHD Input Signals
147
148 Resolutions for Input Signals supported by QN8**A series
or higher
Supported Resolutions for FreeSync (VRR)
149
Supported Resolutions for Wide Screen
150
Troubleshooting
Picture Issues
Testing the picture
161
151 Read Before Connecting a Computer (Supported
Resolutions)
154 Supported Resolutions for Video Signals
156 Read Before Using Bluetooth Devices
Blocking programs based on their TV Rating
157
Licenses
160
Sound and Noise Issues
167 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other issues
Diagnosing TV operational issues
Getting Support
Getting support through Remote Management
184
Finding the contact information for service
184
184 Requesting service
FAQ
Accessibility Guidance
The TV Screen does not Display Properly
When the TV screen does not display properly
185
The TV does not Turn On
190 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
196 When the TV does not connect with an external device
properly
Internet Access is not Available
When the TV can't connect to the Internet
200
There is No Sound or the Speakers are Making an Odd Sound
When no sound comes out of the TV, or the sound is
205
breaking up
The Remote Control does not Work
Learn the Menu Screen
Using the Remote control
221
223 Using the Accessibility Menu
Using the TV with Voice Guide on
228
230 Using the guide
233 Using Schedule Viewing
234 Using the Channel List
235 Recording
Using Smart Hub
238
Launching the e-Manual
242
Using Bixby
243
211 When the remote control does not work
Updating the Software
Updating to the latest TV software
215

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures. If you select the connection method and an external device, the connection details appear.
Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
Video Device: HDMI
Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View
PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device
Game Console: HDMI
- 5 -
External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (eARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars, headphones, or home theaters, to TV.
The connection method and available external devices may differ depending on the model.
Some functions may not be supported depending on the model or geographical area.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect a coaxial cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
The port on your TV may differ from the following gure depending on the product model and region.
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Connecting to the Internet

You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
- 7 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's conguration screen. See the wireless access point's user manual for more information.
- 8 -
Wireless Connection
Select your wireless network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in Settings General Network Network Status.
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
- 9 -
Turning on the TV with a mobile device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Apple AirPlay may not be supported depending on the model or geographical area.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model.
Allowing to connect a wireless network
Settings General Network Expert Settings Wi-Fi
You can enable the connection to Wi-Fi.
To connect a wireless network, the function must be active.
Changing the name of the TV
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
- 10 -

Screen Sharing (Smart View) with your Mobile Device

You can watch the screen of your mobile device on the TV screen through Smart View, Tap View or Multi View.
For information on how to share the screen with your mobile device, refer to
Smartphone Screen Sharing (Smart View).
• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide
Smartphone Apple AirPlay.
This function may not be supported depending on the model or geographical area.
• The screen sharing function (Smart View/Apple AirPlay) on your mobile device appears on Multi View of the TV (or the screen on your mobile device).
This function may not be supported depending on the model or geographical area.
Source Connection Guide
- 11 -
Using Tap View
By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen.
This function may not be supported depending on the model.
This function is available in Samsung mobile devices with Android 8.1 or higher.
1.
Enable Tap View on your mobile device.
For more information about conguration, refer to 'Enabling Tap View'.
2.
Turn on the screen of your mobile device.
3.
Tap your mobile device on the TV. The TV screen switches to Multi View or mobile device's screen.
When you perform Tap View in Ambient Mode feature or Art mode (only in The Frame models), only the mobile
device's screen appears on the TV.
4.
Watch Multi View or mobile device's screen on the TV screen.
The displayed TV screen may differ depending on the model.
This function enables mirroring (Smart View) by detecting vibrations generated when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may scratch or break the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
Enabling Tap View
Enable Tap View in the SmartThings app.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
This function may not be supported depending on the model.
1.
Launch the SmartThings app on your mobile device.
2.
Select Settings ( ) in SmartThings app on your mobile device.
3.
Set Tap View to on.
Upon connection for the rst time, select Allow on a pop-up window of the TV.
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Using Multi View
Multi View
This function may not be supported depending on the model.
You can view multiple content items through Multi View.
To start the function, select Multi View, and then select the content to add in Select content. or select a desired combination in Preset at the top of Multi View. Or run screen sharing (Smart View/Apple AirPlay) for your mobile device.
This function can be started or stopped by pressing the button on the Samsung Smart Remote.
When the button is available on the Samsung Smart Remote, You can enter the Multi View function by pressing its
button.
The multiple view for 3 to 5 content items is supported with some models including QN8**A and QN9**A. When you press the button in Multi View mode, the Multi View preview screen appears above the bottom of the screen. By selecting the content in the Multi View preview screen, 3-5 contents can be displayed in Multi View mode.
This function operates only by TV broadcasts, external devices, or apps that support Multi View.
While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some
apps.
In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.
Q-Symphony is not supported by Multi View.
When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,
not from the receiver or Soundbar.
When Multi View is running, press the Select button to congure the following menus.
This function and the provided options for each menu icon may not be available depending on the model and region.
(Select content.)
You can select from the content list displayed above.
After selecting a content item, you can control the screen or change the app and source.
• Select App/Source (Content Selection Mode)
You can change the content for the selected window. To enter Content Selection Mode, press and hold the Select button on the Samsung Smart Remote.
(Change screen size.)
Selects the desired size of Multi View.
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(Set Picture-in-Picture.)
Selects the position of a small screen on the full screen. The focusing left or right screen appears as small window.
This function may not be supported depending on the model.
(Listen to the sound from two screens.)
You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
This function may not be supported depending on the model.
(Delete screen.)
You can delete the selected screen.
This function may not be supported depending on the model.
(Connect Bluetooth Speaker.)
You can hear the sound by connecting the Bluetooth speaker.
This function may not be supported depending on the model.
(Exit to full screen.)
Multi View is ended and then the full screen appears.
To stop Multi View, press and hold the button on the Samsung Smart Remote. A short press of the Samsung Smart Remote's button allows you to choose whether to save exit the current layout.
Save & Exit
You can save the layout of the current Multi View before closing the function.
The saved layout can be used after selecting it at the top of the Multi View ( Multi View up directional
button)
- 14 -

Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable name Image Description
Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV.
HDMI
to
HDMI
HDMI
to
MINI HDMI
Cables are divided into various types according to the types of input or output ports on external devices.
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 15 -
Cable name Image Description
DVI
to
HDMI
Optical
Component
DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables.
Optical cables are used to transmit audio signals to external speakers with low signal loss.
Optical cables can't transmit video signals.
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green, and blue terminals to provide HD (1080i) pictures. The audio signal is transmitted to the red and white terminals.
Composite cables transmit analogue signals.
Composite
Available connection cables may differ depending on the model or geographical area.
The video signal is transmitted to the yellow terminal, and the audio signal is transmitted to the red and white terminals.
- 16 -

Switching between external devices connected to the TV

Universal Remote
Edit
Information
Add to Home
Source
You can switch between TV programs and the content of external devices.
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can congure universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to the Home Screen.
Sources
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the up directional button. The following functions become available:
Available functions may differ depending on the port type.
- 17 -
1.Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote."
2.Edit
You can rename the input ports and change the device icons.
3.Information
You can view detailed information about an external device.
4.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
Using additional functions
You can use the following features on the Source screen.
PC on TV
Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to "Using PC on TV."
Connection Guide
Displays device connection instructions.
For more information, refer to "Connection Guide."
Remote Key Guide
You can view how to use the remote control.
This function may not be supported depending on the model or geographical area.
Universal Remote
Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote."
- 18 -

Connection Notes

When connecting an external device, note the following:
The number of connectors, and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors,
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
• The following types of HDMI cables are recommended:
– High Speed HDMI Cable
– High Speed HDMI Cable with Ethernet
– Premium High Speed HDMI Cable
– Premium High Speed HDMI Cable with Ethernet
– Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Using a non-certified HDMI cable may result a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial cables standardized by the IEEE.
• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
- 19 -
Connection notes for audio devices
• For better audio quality, it is good to use an AV receiver.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable. To manually change the Sound Output setting, do one of the following
This function may not be supported depending on the model.
– Use the Quick Settings screen to change to the connected device:
Use the Select button to select Optical on the Sound Output menu. ( Settings up directional button Sound Output).
– Use the Settings screen to change to the connected device:
Select Optical on the Sound Output menu. ( Settings Sound Sound Output).
Refer to the sound bar's user manual when connecting it to the TV.
• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.
Connection notes for computers
• For the resolutions supported by the TV, refer to "
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.
Read Before Connecting a Computer (Supported Resolutions)."
- 20 -
Connection notes for mobile devices
• To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better experience, 5.0GHz is recommended. 5GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to
Smartphone Apple AirPlay.
This function may not be supported depending on the model or geographical area.
• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.
Source Connection Guide
- 21 -

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use.

About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)

Learn about the buttons on the Samsung Smart Remote.
- 22 -
Button Description
Press to turn the TV on or off.
(Power)
For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV. Press and hold to turn off the TV completely.
(Voice Assistant)
(Color - Number
button)
(Multi View)
Directional button
(up, down, left, right)
Select
(Return)
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.
Each time you press this button, the colored buttons window and the virtual numeric pad are displayed alternately.
Use this button to access additional options that are specific to the feature in use.
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, ZIP code and etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a specic color by using the directional button (up, down, left, right). Use this
to access additional options that are specic to the feature in use.
Press the button to directly enter the Multi View function.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.
(Smart Hub)
Press to return to the Home Screen.
For The Frame model, Press in Art mode to switch to TV mode.
- 23 -
Button Description
When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.
(Play/pause)
To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless
environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must congure universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
- 24 -

About the Samsung Smart Remote (AU8 Series)

Learn about the buttons on the Samsung Smart Remote.
- 25 -
Button Description
(Power)
(Voice Assistant)
(Number button)
(Color button)
Directional button
(up, down, left, right)
Select
(Return)
(Smart Hub)
Press to turn the TV on or off.
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values.
Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, ZIP code and etc.
When pressed, colored buttons appear on the screen. Use this button to access additional options that are specic to the feature in use.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.
Press to return to the Home Screen.
- 26 -
Button Description
(Play/pause)
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless
environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must congure universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.
Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
- 27 -

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the rst time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the
and buttons simultaneously for 3 seconds or more.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
For more information about the Samsung Smart Remote, refer to "About the Samsung Smart Remote (QLED TV/AU9 Series
or higher/The Frame)."
For more information about the Samsung Smart Remote that comes with AU8 Series, refer to "About the Samsung Smart
Remote (AU8 Series) ."
- 28 -

Controlling External Devices with a Samsung Remote Control - Using the Universal Remote

Control the TV and connected external devices with a Samsung remote control.
Source Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.
This function may not be supported depending on the model or geographical area.
You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
Specic external devices connected to the TV may not support the universal remote feature.
Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the
remote control.
The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
If you have difculty controlling external devices with the Universal Remote, try adjusting the positions of the external
devices.
This function may not operate properly depending on the TV installation environment and the features of external devices.
- 29 -

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.
Connecting an external device through Anynet+ and using their menus
Settings General External Device Manager Anynet+ (HDMI-CEC) Try Now
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device.
The device is automatically connected to the TV. After the connection process is nished, you can access the menu of the connected device using your TV remote and control the device.
The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
You can congure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do
not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote."
Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and when those devices are either in
standby mode or turned on.
Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
Anynet+ (HDMI-CEC) can control only one home theater system.
To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theater system directly to the external device's digital audio output connector.
If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
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