The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
•
An administration fee may be charged if either
-
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-
(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is
carried out.
Safety symbols 5
Electricity and Safety 6
Installation 7
Operation 9
Precautions when handling the panel 11
Cleaning 12
Storage and Maintenance 12
Preparations
Checking the Components 13
Parts 14
Control Panel 14
Reverse Side 16
Anti-theft Lock 17
Remote Control 18
Before Installing the Product (Installation
Guide) 20
Tilting Angle and Rotation 20
Ventilation 20
Installing the Wall Mount 21
Installing the Wall Mount 21
Wall Mount Kit Specifications (VESA) 21
Remote Control (RS232C) 22
Cable Connection 22
Connection 25
Control Codes 26
Connecting and Using a Source
Device
Before Connecting 35
Pre-connection Checkpoints 35
Connecting to a PC 35
Connection using the D-SUB cable (Analog type) 35
Connection using a DVI cable (Digital type) 36
Connection Using an HDMI-DVI Cable 36
Connection Using an HDMI Cable 37
Connection Using an DP Cable 37
Connecting to a Video Device 38
Connection Using an HDMI-DVI Cable 38
Connection Using an HDMI Cable 39
Connecting to an Audio System 39
Connecting the LAN Cable 40
Changing the Input source 41
Source 41
Using MDC
MDC Program Installation/Uninstallation 42
Installation 42
Uninstallation 42
Connecting to MDC 43
Using MDC via RS-232C (serial data communications
standards) 43
Using MDC via Ethernet 44
Home feature
Multi Screen 46
Picture Mode 47
On/Off Timer 48
On Timer 48
Off Timer 48
Holiday Management 49
Network Settings 50
MagicInfo Player I 51
ID Settings 52
Device ID 52
PC Connection Cable 52
Video Wall 53
Video Wall 53
Horizontal x Vertical 53
Screen Position 54
Auto Power On 81
PC Module Power 81
Standby Control 82
Network Standby 82
Power Button 82
Eco Solution 83
Energy Saving 83
Eco Sensor 83
Screen Lamp Schedule 83
No Signal Power Off 84
Auto Power Off 84
Temperature Control 84
Change PIN 85
3
Table of contents
General 86
Security 86
HDMI Hot Plug 86
Reset System 87
Sound Adjustment
HDMI Sound 88
Sound on Video Call 89
Speaker Selection 89
Reset Sound 90
Support
Software Update 91
Contact Samsung 91
Go to Home 92
Multi Screen 92
Picture Mode 92
On/Off Timer 92
Network Settings 92
MagicInfo Player I 92
ID Settings 93
Video Wall 93
More settings 93
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 95
Testing the Product 95
Checking the Resolution and Frequency 95
Check the followings. 96
Q & A 103
Specifications
General 104
Preset Timing Modes 106
Appendix
Responsibility for the Pay Service
(Cost to Customers) 109
Not a product defect 109
A Product damage caused by customer's fault 109
Others 109
Prevention of Afterimage Burn-in 110
What is afterimage burn-in? 110
Recommended prevention practices 110
License 111
Reset All 94
4
Chapter 01
Before Using the Product
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property damage. Please
read the following to ensure the proper use of the product.
Safety symbols
SymbolNameMeaning
Warning
Caution
Prohibition
Instruction
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions
are not followed.
Do NOT attempt.
Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE
NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
5
Electricity and Safety
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to leave
the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
6
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug may
be unexpectedly disconnected, or there is a risk of overheating due to
overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to completely
cut off power to the product. The power is not completely cut off by using only the Power
button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so that
it is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorly ventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product near
head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices, places
exposed to direct sunlight, and more)
7
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury to
the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Center before installation.
(Places where many fine dusts are generated, places where chemicals are used, places with
too high or low temperatures, places with a lot of moisture or water, transportation equipment
such as vehicles, airports and stations used continuously for a long time, and more)
Caution
When lifting and moving the product, do not touch the screen display,
and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolor the surface of the screen display.
8
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Center.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of the
reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Center.
Continued use can result in an electric shock or a fire.
Do not apply an impact to the product.
•
The screen display may be damaged.
•
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via the
vent or input/output ports, etc).
•
If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Center.
•
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•
If foreign substances such as water enter the product, be sure to
disconnect the power cord. Then contact Samsung Customer Service
Center.
•
Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the toys or
sweets resulting in a serious injury.
9
Do not hang on or climb on the product.
•
The product may fall, causing personal injury or even death.
•
Be especially careful that children do not hang on or climb on the
product.
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
•
Contact Samsung Customer Service Center for repairs.
•
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the internal fluid
may leak, causing contamination and damage to the surroundings, fire, or
personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling center or
to a store selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set the
screen saver to moving-picture mode.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
10
Use only the specified standardized batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a
leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Precautions when handling the panel
Do not stand the product as shown in the image. The panel is fragile
and can get damaged.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them for
a long time.
Damage to your hearing may result.
15 mm
Lay the product down to handle it as shown in the image. (the
packaging can be used).
Ensure you use the handles on the back when moving the product.
Do not hold or grasp any area of the product within 15 mm from the
front.
11
Cleaning
Warning
Do not spray water or cleaner directly on the product.
•
The product’s surface may be damaged, or the markings may be
erased.
•
An electric shock or fire may result.
Storage and Maintenance
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
123
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because
the surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene,
thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discolored or cracked, the surface of the panel may be peeled
off, or the markings may be erased.
Precautions
Do not scratch the screen with
nails or sharp objects. Scratches
may leave marks or damage the
product.
•
Removing a sticker attached on the screen may leave residues. Clean the residues before watching
the screen.
•
Do not strongly press and rub the product. Damage to the product may result.
•
Do not wipe the screen with chemicals. Product failure may result.
•
Contact Customer Service Center if the inside of the product needs cleaning (service fee will be
charged).
Do not spray water directly on
any part of the product. Product
failure, an electric shock or fire
may result from water that enters
the product.
Due to the characteristics of
high-glossy products, using a UV
humidifier nearby may create
white-colored stains on the
product.
12
Chapter 02
Preparations
-
Contact the vendor where you
purchased the product if any
components are missing.
-
The appearance of the components may
differ from the images shown.
Checking the Components
Quick setup guide
Warranty card
(Not available in some locations)
Regulatory guidePower cord
-
-
Batteries
(Not available in some locations)
HOLDER-CABLE X 3
+
+
Remote ControlDP cableRS232C(IN) adapter
13
Parts
Control Panel
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve
quality.
Panel Key
ButtonsDescription
Power on the product.
Panel Key
Speaker
Network box
mounting hole
Remote sensor
If you press the button when the product is turned on, the control menu will be
displayed.
―
To exit the OSD menu, press and hold the panel key for at least one second.
Move to the upper or lower menu. You can also adjust the value of an option.
Move to the left or right menu.
―
You can adjust the volume by moving the panel key left or right when the control
menu is not displayed.
Press a button on the remote control pointing at the sensor on the front of the
Remote sensor
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30 ° from the left and right.
―
Store used batteries out of reach of children and recycle.
―
Do not use a new and used battery together. Replace both batteries at the same time.
―
Remove batteries when the remote control is not to be used for an extended period of time.
product to perform the corresponding function.
―
Using other display devices in the same space as the remote control of this
product can cause the other display devices to be inadvertently controlled.
14
―
If you press the button on the panel key when the product is turned on, the
control menu will be displayed.
Control menu
ButtonsDescription
Select the connected input source.
Source
Menu
Move the panel key right to select Source
input sources is displayed, move the panel key left or right to select the desired input
source. Next, press the panel key.
Display the OSD menu.
Move the panel key left to select Menu
screen will appear. Move the panel key right to select the desired menu. You can
select a sub-menu item by moving the panel key up, down, left, or right. To change
settings, select the desired menu and press the panel key.
in the control menu. When the list of
in the control menu. The OSD control
Return
Home
Power O
Return
Enter Go to Home mode.
Move the panel key up to select Home
Power off the product.
Move the panel key down to select
the panel key.
Exit the control menu.
Power O
in the control menu.
in the control menu. Next, press
15
Reverse Side
―
The color and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
PortDescription
IR /AMBIENT SENSOR IN
HDMI IN 1, HDMI IN 2, HDMI IN 3
Supplies power to the external sensor board or receives the light sensor signal.
Connects to a source device using a HDMI cable or HDMI-DVI cable.
IR /AMBIENT
SENSOR IN
HDMI IN 3
HDMI IN 2
HDMI IN 1
DP IN 3
(UHD 30Hz)
DP IN 2
(UHD 60Hz)
DP IN 1
(UHD 60Hz)
DVI IN /
MAGICINFO IN
IR OUT
RS232C OUT RS232C IN
DP IN 3 (UHD 30Hz)
DP IN 2 (UHD 60Hz)
DP IN 1 (UHD 60Hz)
DVI IN / MAGICINFO IN
RJ45
IR OUT
RS232C OUT
RS232C IN
USB
Connects to a PC using a DP cable.
―
Obtain sharp picture quality when viewing UHD content at 30 Hz.
―
The recommended resolution for the DP IN 3 (UHD 30Hz) port is 3840 x
2160 @ 30 Hz. The resolution can be changed to the optimal resolution of
3840 x 2160 @ 30 Hz, if required.
Connects to a PC using a DP cable.
―
Obtain sharp picture quality when viewing UHD content at 60 Hz.
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
Connects to MDC using a LAN cable.
―
Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
Receives the remote control signal via the external sensor board and outputs the signal
via LOOP OUT.
Connects to MDC using an RS232C adapter.
Connects to a USB device when upgrading software.
RJ45
USB
RGB IN
AUDIO OUT
RGB / DVI /
HDMI /
AUDIO IN
RGB IN
AUDIO OUT
RGB / DVI / HDMI / AUDIO IN
Connects to a source device using a D-SUB cable.
Outputs sound to an audio device via an audio cable.
Receives sound from a source device via an audio cable.
16
Anti-theft Lock
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
1
Put one end of the cable through the loop on the other end.
2
Insert the locking device into the anti-theft lock slot at the back of the product.
3
Lock the locking device.
4
-
An anti-theft locking device can be purchased separately.
-
Refer to the user guide provided with your anti-theft locking device for details.
-
Anti-theft locking devices can be purchased at electronics retailers or online.
17
Remote Control
CH
DEL-/--
CH LIST
―
Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
―
A button without a description in the image below is not supported on the product.
Power on the product.
Not Available.
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or return
to the previous menu.
.QZ
1
GHI
4
PRS
7
VOL
MENU
ABC
2
JKL
5
TUV
8
SYMBOL
0
MUTE
SOURCE
HOME
POWER
OFF
DEF
3
MNO
6
WXY
9
Power off the product.
Number buttons
Enter the password in the OSD menu.
Not Available.
Mute the sound.
Unmuting the sound: Press MUTE again or press
the volume control(+ VOL -) button.
MagicInfo Player I Launch Button.
Go to Home Launch Button.
-
Remote control button functions may
differ for different products.
18
Quickly select frequently used functions.
Return to the previous menu.
TOOLSINFO
EXITRETURN
Display information about the current input
source.
Move to the upper, lower, left or right menu, or
adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
It sets safe lock function.
If multiple products are connected through the
Video Wall feature, press the SET button and enter a
product ID using the number buttons.
Control the product using the remote control.
Cancel a value that has been set using the
SET button and control all connected products
using the remote control.
To place batteries in the remote control
PC
A
SET
IR control
DVI
B
UNSET
HDMI
C
LOCK
DP
D
Manually select a connected input source
from PC, DVI, HDMI1, HDMI2, HDMI3 or
DisplayPort1, DisplayPort2, DisplayPort3.
Not Available.
-
Remote control button functions may
differ for different products.
19
Before Installing the Product (Installation
Guide)
Ventilation
―
Contact Samsung Customer Service Center for further details.
Installation on a Perpendicular Wall
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the
installation instructions.
•
Ensure that an authorized installation company installs the wall mount.
•
Otherwise, it may fall and cause personal injury.
•
Make sure to install the specified wall mount.
Tilting Angle and Rotation
―
Contact Samsung Customer Service Center for further details.
A Minimum 40 mm
B Ambient temperature: Under 35 °C
―
When installing the product on a perpendicular wall, allow at least 40 mm
of space between the product and wall surface for ventilation and ensure
that the ambient A temperature is kept below 35 °C.
Installation on an Indented Wall
A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
E Ambient temperature: Under 35 °C
―
When installing the product on an indented wall, allow at least the space
specified above between the product and wall for ventilation and ensure
that the ambient temperature is kept below 35 °C.
A
B
B
A
C
E
DD
20
Installing the Wall Mount
Installing the Wall Mount
•
The wall mount kit (sold separately) allows you to mount the product on the wall.
•
For detailed information on installing the wall mount, see the instructions provided with the wall mount.
•
We recommend you contact a technician for assistance when installing the wall mount bracket.
•
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
Wall Mount Kit Specications (VESA)
―
Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please contact
your nearest dealer for additional information.
If you install the product on a slanted wall, it may fall and result in severe
personal injury.
•
Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
•
Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ
depending on the wall mount specifications.
•
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury.
Samsung is not liable for these kinds of accidents.
•
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the
consumer fails to follow the product installation instructions.
•
Always have two people mount the product on a wall.
•
Standard dimensions for wall mount kits are shown in the table below.
VESA screw hole specs (A * B) in
Standard ScrewQuantity
millimeters (inches)
600 × 400 (23.62 × 15.75)M8 / L 14~164
―
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.
21
Remote Control (RS232C)
•
Pin assignment
Cable Connection
RS232C Cable
Interface
Pin
Bit rate
Data bits
Parity
Stop bit
Flow control
Maximum length
RS232C (9 pins)
TxD (No.2), RxD (No.3), GND (No.5)
9600 bps
8 bit
None
1 bit
None
15 m (only shielded type)
1 2 3 4 5
6 7 8 9
<Male type><Female type>
PinSignal
1
2
3
4
5
Detect data carrier
Received data
Transmitted data
Prepare data terminal
Signal ground
5 4 3 2 1
9 8 7 6
6
7
8
9
Prepare data set
Send request
Clear to send
Ring indicator
22
•
RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
16
5
9
-P1-
-P1--P1--P2--P2-
3
2
1
-P2-
LAN Cable
•
Pin assignment
1 2 3 4 5 6 7 8
Male typeRx
Tx
Gnd
3
2
5
----------
----------
----------
1
2
3
Tx
Rx
Gnd
STEREO
PLUG
(3.5ø)
Pin NoStandard ColorSignal
1White and orangeTX+
2OrangeTX-
3White and greenRX+
4BlueNC
5White and blueNC
6GreenRX-
7White and brownNC
8BrownNC
23
•
Connector : RJ45
Direct LAN cable (PC to HUB)
Cross LAN cable (PC to PC)
HUB
Signal
TX+
TX-
RX+
RX-
RJ45
P1P2
P1
P1P2Signal
1
2
3
6
↔
↔
↔
↔
P2
1TX+
2T X-
3RX+
6RX-
Signal
TX+
TX-
RX+
RX-
RJ45
RJ45
P1P2
P1P2Signal
1
2
3
6
↔
↔
↔
↔
3RX+
6RX-
1TX+
2T X-
24
Connection
•
Connection 1
•
Connection 2
RJ45RJ45
RS232C
INOUT
RS232C
INOUT
RS232C
INOUT
RS232C
INOUT
•
Connection 3
RS232C
RJ45RS232C
OUT
INOUT
RS232C
INOUT
RS232C
INOUT
25
Control Codes
Viewing control state (Get control command)
HeaderCommandIDData lengthChecksum
0xAACommand type0
Controlling (Set control command)
No.Command typeCommandValue range
10
11
•
All communications take place in hexadecimals. The checksum is calculated by adding up all
values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
Video Wall On0x840~1
Video Wall User Control0x89-
HeaderCommandIDData lengthDataChecksum
0xAACommand type1Value
Command
No.Command typeCommandValue range
1
2
3
4
5
6
7
8
Power control0x110~1
Volume control0x120~100
Input source control0x14-
Screen mode control0x18-
Screen size control0x190~255
PIP on/off control0x3C0~1
Auto adjustment control (PC and BNC
only)
Video wall mode control0x5C0~1
0x3D0
HeaderCommandIDData lengthData 1Checksum
0xAA0x111"Power"
HeaderCommandIDData lengthData 112
0xAA0x1111
•
To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as
"0xFE" and transmit commands. Commands will be executed by each device but ACK will not
respond.
9
Safety Lock0x5D0~1
26
Power control
Volume control
•
Function
A product can be powered on and off using a PC.
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
―
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
―
Connect the sound ports correctly: left = white and right = red.
―
Check the types of ports at the back of the product you want to connect.
Connecting to a PC
•
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•
A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
―
Connecting parts may differ in different products.
Connection using the D-SUB cable (Analog type)
RGB IN
RGB / DVI / HDMI / AUDIO IN
35
Connection using a DVI cable (Digital type)
DVI IN /
MAGICINFO IN
RGB / DVI / HDMI / AUDIO IN
Connection Using an HDMI-DVI Cable
HDMI IN 1, HDMI IN 2, HDMI IN 3
RGB / DVI / HDMI / AUDIO IN
36
Connection Using an HDMI Cable
HDMI IN 1, HDMI IN 2, HDMI IN 3
Connection Using an DP Cable
DP IN 1 (UHD 60Hz),
DP IN 2 (UHD 60Hz), DP IN 3 (UHD 30Hz)
•
Precautions for using DP
―
Some graphics cards that are not compliant with the DP standard may prevent the Windows
Booting/Bios screen from being displayed when the product is in power-saving mode. If this is
the case, make sure to turn on the product first before turning on your PC.
―
The interface DP IN 1 (UHD 60Hz), DP IN 2 (UHD 60Hz), DP IN 3 (UHD 30Hz) on the product
and the provided DP cable are designed based on the VESA standards. Using a DP cable that is
not VESA compliant may cause the product to function improperly. Samsung Electronics shall not
be held responsible for any issues from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
―
To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort1 or
DisplayPort2, using a DP cable shorter than 5m is recommended.
―
Disabling power-saving mode when the input source is DisplayPort1, DisplayPort2 or
DisplayPort3 may import new resolution information and reset the task window size or location.
37
Connecting to a Video Device
•
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•
You can connect a video device to the product using a cable.
―
Connecting parts may differ in different products.
―
Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI-DVI Cable
―
Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To
resolve this, additionally connect an audio cable to the audio ports on the product and video device.
―
Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
HDMI IN 1, HDMI IN 2, HDMI IN 3
RGB / DVI / HDMI / AUDIO IN
38
Connection Using an HDMI Cable
Connecting to an Audio System
Using an HDMI cable or HDMI to DVI Cable (up to 1080p)
•
For better picture and audio quality, connect to a digital device using an HDMI cable.
•
An HDMI cable supports digital video and audio signals, and does not require an audio cable.
-
To connect the product to a digital device that does not support HDMI output, use an HDMIDVI and audio cables.
•
The picture may not display normally (if at all) or the audio may not work if an external device that
uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the
manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.
•
Be sure to use an HDMI cable with a thickness of 14 mm or less.
•
Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection
error may occur.
•
A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1, HDMI IN 2, HDMI IN 3
―
Connecting parts may differ in different products.
AUDIO OUT
39
Connecting the LAN Cable
―
Connecting parts may differ in different products.
RJ45
40
Changing the Input source
Source
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display the screen
of the selected source.
―
The input source can also be changed by using the SOURCE button on the remote control.
―
The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.
SOURCE→Source
Source
HDMI1DVIPC
HDMI2
-
The displayed image may differ depending on the model.
HDMI3
DisplayPort1
Edit Name
SOURCE →Source→ TOOLS →Edit Name→ ENTER E
Sometimes the screen will not display properly unless the name of a source device is specified in Edit Name.
In addition, it is best to rename the source device in Edit Name to obtain optimal picture quality.
―
The list can include the following source devices. Source devices on the list differ depending on the selected source.
VCR / DVD / Cable STB / Satellite STB / HD STB / AV Receiver / DVD Receiver / Game / Camcorder / DVD Combo /
DHR / PC / DVI PC / DVI Devices
―
Available settings in the Picture menu depend on the current source and settings made in Edit Name.
•
When connecting a PC to the HDMI IN 1, HDMI IN 2, HDMI IN 3 port, set Edit Name to PC. In other cases, set Edit
Name to AV devices.
•
When connecting a PC to the HDMI IN 1, HDMI IN 2, HDMI IN 3 port with HDMI cable, you should set the product to PC
mode under Edit Name.
•
When connecting a PC to the HDMI IN 1, HDMI IN 2, HDMI IN 3 port with HDMI to DVI cable, you should set the
product to DVI PC mode under Edit Name.
•
When connecting an AV devices to the HDMI IN 1, HDMI IN 2, HDMI IN 3 port with HDMI to DVI cable, you should set
the product to DVI Devices mode under Edit Name.
41
Chapter 04
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC program, refer to Help after installing the program. The MDC program can be downloaded from the website.
After you press the On button following the Off button, the product checks its status for about a
minute. To run a command, try it after a minute.
MDC Program Installation/Uninstallation
Installation
―
MDC installation can be affected by the graphics card, mother board and network conditions.
Click the MDC Unified installation program.
1
Select a language for installation. Next, click "OK".
2
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click "Next".
3
In the "License Agreement" window displayed, select "I accept the terms in the license
4
agreement" and click "Next".
In the displayed "Customer Information" window, fill out all the information fields and click
5
"Next".
In the displayed "Destination Folder" window, select the directory path you want to install the
6
program in and click "Next".
―
If the directory path is not specified, the program will be installed in the default directory path.
In the displayed "Ready to Install the Program" window, check the directory path to install the
7
program in and click "Install".
Installation progress will be displayed.
8
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
9
―
Select "Launch MDC Unified" and click "Finish" to run the MDC program immediately.
The MDC Unified shortcut icon will be created on the desktop after installation.
10
―
The MDC execution icon may not be displayed depending on the PC system or product
specifications.
―
Press F5 if the execution icon is not displayed.
Uninstallation
Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
1
Select MDC Unified from the list and click Change/Remove.
2
42
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
RS232C IN
Monitor 1
RS232C OUT
RS232C IN
RS232C OUT
RS232C IN
Monitor 2
Computer
43
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
―
Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
Computer
RJ45
HUB
Monitor 1
Monitor 2
44
Connection using a cross LAN cable
―
Multiple products can be connected using the RS232C IN / OUT port on the product.
RS232C IN
RS232C OUT
RJ45RS232C OUT
Monitor 1
RS232C IN
Monitor 2
Computer
45
비디오 월
Chapter 05
Home feature
This feature is provided in Support→Go to Home.
Accessible using the HOME button on the remote control.
Multi Screen
HOME →Multi Screen→ ENTER E
Multi Screen
-
The displayed image may differ depending on the model.
-
Refer to Multi Screen under the chapter OnScreen Display for more information on sub-
features.
View several sources on the screen at the same time.
•
Off
•
PIP: The picture from the external video source will be in the main screen and the picture from the product will be in the
PIP sub-picture screen.
•
Triple Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the same
time. The pictures will be displayed as two sub-screens.
•
Four Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the same
time. The pictures will be displayed as three sub-screens.
46
Picture Mode
HOME →Picture Mode→ ENTER E
Picture Mode
-
The displayed image may differ depending on the model.
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
•
Shop & Mall
Suitable for shopping malls.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Office & School
Suitable for offices and schools.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Terminal & Station
Suitable for bus terminals and train stations.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Video Wall
Suitable for environments where videowall display are used.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration program Color
Expert are applied.
-
To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness,
color, gamma and uniformity, using the color calibration program Color Expert.
-
To download the Color Expert program, visit www.samsung.com/displaysolutions.
47
On/O Timer
티커
―
You must set the clock before you can use Clock Set.
HOME →On/Off Timer→ ENTER E
On/Off Timer
-
The displayed image may differ depending on the model.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time first.
(On Timer 1 ~ On Timer 7)
•
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your product.
-
The check mark indicates days you’ve selected.
•
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left
and right arrow buttons to change entry fields.
•
Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•
Source: Select the input source of your choice.
O Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your product.
-
The check mark indicates days you’ve selected.
•
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left
and right arrow buttons to change entry fields.
48
Holiday Management
Timer will be disabled during a period specified as a holiday.
•
Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save button.
The period will be added to the list of holidays.
-
Start: Set the start date of the holiday.
-
End: Set the end date of the holiday.
―
Edit: Select a holiday item and then change the date.
―
Delete: Delete selected items from the list of holidays.
•
Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
-
Press E to select the On Timer and Off Timer settings you do not want to activate.
-
The selected On Timer and Off Timer will not activate.
49
Network Settings
View the network settings.
HOME →Network Settings → ENTER E
Network Settings
-
The displayed image may differ depending on the model.
Network Settings
IP Setting
IP Address
Subnet Mask
Gateway
•
IP Setting: Obtain automatically, Enter manually
•
IP Address: Manually enter the IP Address if IP Setting is set to Enter manually.
•
Subnet Mask: Manually enter the Subnet Mask if IP Setting is set to Enter manually.
•
Gateway: Manually enter the Gateway if IP Setting is set to Enter manually.
―
When Obtain automatically is set, IP Address/Subnet Mask/Gateway information are not displayed.
***.***.***.***
***.***.***.***
***.***.***.***
SaveClose
Enter manually
50
MagicInfo Player I
HOME →MagicInfo Player I→ ENTER E
MagicInfo Player I
-
The displayed image may differ depending on the model.
Change source to MagicInfo Player I.
MagicInfo Player I publishes and plays a variety of content, including created content and multimedia content (images,
videos and audio content), from the server or a connected device.
51
ID Settings
비디오 월
Assign an ID to a set.
Press u/d to select a number, and press E.
HOME →ID Settings→ ENTER E
ID Settings
-
The displayed image may differ depending on the model.
Device ID
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
―
Enter the number you want using the number buttons on the remote control.
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
•
RS232C cable
Communicate with MDC via the RS232C-stereo cable.
•
RJ45(LAN) cable
Communicate with MDC via the RJ45 cable.
52
Video Wall
HOME →Video Wall→ ENTER E
Customize the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo
function.
Video Wall
-
The displayed image may differ depending on the model.
Video Wall
You can activate or deactivate Video Wall.
To organize a video wall, select On.
•
Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices can be set
within the range 1 and 15.
―
A videowall display can be split into a maximum of 225 screens.
―
The Horizontal x Vertical option is only enabled when Video Wall is set to On.
53
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall.
To change the order of a display device, change the device number and press the E button.
―
A maximum of 255 displays can be arranged in Screen Position.
―
The Screen Position option is only enabled when Video Wall is set to On.
―
To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display.
•
Full: Display images in full screen.
•
Natural: Display images in the original aspect ratio.
―
The Format option is only enabled when Video Wall is set to On.
54
More settings
HOME →More settings→ ENTER E
More settings
-
The displayed image may differ depending on the model.
The picture settings menu appears.
55
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
MENU m→Picture→Picture Mode→ ENTER E
Picture
Picture Mode
·
Backlight
·
Brightness
·
Contrast
·
Sharpness
·
Color
·
Tint (G/R)
Oce & School
100
45
70
65
50
50
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
•
Shop & Mall
Suitable for shopping malls.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Office & School
Suitable for offices and schools.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Terminal & Station
Suitable for bus terminals and train stations.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Video Wall
Suitable for environments where videowall display are used.
-
Select either Video/Image or Tex t depending on the picture mode.
•
Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration program Color
Expert are applied.
-
To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness,
color, gamma and uniformity, using the color calibration program Color Expert.
-
To download the Color Expert program, visit www.samsung.com/displaysolutions.
-
The displayed image may differ depending on the model.
Reset: Suitable for environments where videowall display are used.
-
The displayed image may differ depending on the model.
58
Gamma
MENU m→Picture→Gamma→ ENTER E
Picture
Gamma0
-
The displayed image may differ depending on the model.
Adjust the primary color intensity.
―
If Picture Mode is set to Calibration, Gamma is disabled.
Calibrated Value
MENU m→Picture→Calibrated Value→ ENTER E
Picture
Calibrated ValueDon't Apply
-
The displayed image may differ depending on the model.
Select whether to apply the brightness, color, gamma and uniformity settings customized using the color calibration program
Color Expert to the Information and Advertisement modes.
•
Don't Apply / Apply
―
To download the Color Expert program, visit www.samsung.com/displaysolutions.
―
If Picture Mode is set to Calibration, Calibrated Value is disabled.
The displayed image may differ depending on the model.
O
O
Normal
O
Custom
O
Calibration
Tex t
Color Tone / Digital NR / HDMI Black Level /
Dynamic Backlight
Digital NR / HDMI Black Level / Dynamic
Backlight
60
Picture Options
Color Tone
Digital NR
HDMI Black Level
Film Mode
Auto Motion Plus
O
O
Normal
O
Custom
Color Tone
If the input source is PC, DVI or HDMI1 (PC connection), HDMI2 (PC connection), HDMI3 (PC connection),
DisplayPort1, DisplayPort2, DisplayPort3.
•
Off / Cool / Normal / Warm
If the input source is HDMI1, HDMI2 or HDMI3.
•
Off / Cool / Normal / Warm1 / Warm2
―
If Picture Mode is set to Calibration, Color Tone is disabled.
―
Settings can be adjusted and stored for each external device connected to an input on the product.
Dynamic Backlight
-
The displayed image may differ depending on the model.
O
Digital NR
Reduces the noise of the picture to avoid distracting flickering.
•
Off /On
HDMI Black Level
Selects the black level on the screen to adjust the screen depth.
•
Low / Normal
―
This option is not available if the input source is set to PC.
Film Mode
This mode is suitable to view movies.
Sets the product to automatically sense and process film signals from all sources and adjust the picture for optimum quality.
•
Off / Auto
―
This option can be configured if the input source supports 480i, 576i or 1080i.
―
This option is not supported when a PC is connected.
61
Picture Options
Auto Motion Plus
Color Tone
Digital NR
HDMI Black Level
Film Mode
Auto Motion Plus
Dynamic Backlight
-
The displayed image may differ depending on the model.
O
O
Low
O
Custom
O
Auto Motion Plus
Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer picture.
The menu names may vary depending on the country.
•
Off : Switches Auto Motion Plus off.
•
Clear : Sets Auto Motion Plus to Clear (suitable for viewing moving images clearly) mode.
•
Standard : Sets Auto Motion Plus to Standard mode.
•
Smooth : Sets Auto Motion Plus to Smooth (suitable for viewing moving images naturally) mode.
•
Custom : Use to reduce the afterimage and judder as much as you want.
Blur Reduction
Use to reduce the afterimage as much as you want.
―
This is only supported if the Auto Motion Plus is set to Custom.
Judder Reduction
Use to reduce the judder as much as you want.
―
This is only supported if the Auto Motion Plus is set to Custom.
Reset
Restore Auto Motion Plus settings to default values.
―
The color on screen may vary with this option unintentionally.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
•
Off / On
―
This function is not available if either Multi Screen or Video Wall is set to On.
62
Picture Size
choose size and aspect ratio picture displayed on screen.
MENU m→Picture→Picture Size→ ENTER E
Picture Size
Picture Size16:9
·
Zoom/Position
ResolutionO
-
The displayed image may differ depending on the model.
Picture Size
Different screen adjustment options are displayed depending on the current input source.
Available Picture Size options can vary depending on whether the Picture Mode is Video/Image or Tex t.
•
16:9: Sets the picture to 16:9 wide mode.
•
Zoom1: Use for moderate magnification. Cuts off the top and sides.
•
Zoom2: Use for a stronger magnification.
•
Smart View 1: Reduces the 16:9 picture by 50%.
―
Smart View 1 is enabled only in HDMI1, HDMI2, HDMI3 mode.
•
Smart View 2: Reduces the 16:9 picture by 25%.
―
Smart View 2 is enabled only in HDMI1, HDMI2, HDMI3 mode.
•
Wide: Enlarges the aspect ratio of the picture to fit the entire screen.
•
4:3: Sets the picture to basic (4:3) mode.
―
Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen burn)
which is not covered by the warranty.
•
Screen Fit: Displays the full image without any cut-off when HDMI1, HDMI2, HDMI3 (720p / 1080i / 1080p) signals are
inputted.
•
Custom: Changes the resolution to suit the user's preferences.
•
Original: Display images in the original picture quality.
―
Available ports may differ depending on the model.
63
Picture Size
Picture SizeCustom
·
Zoom/Position
ResolutionO
-
The displayed image may differ depending on the model.
Zoom/Position
Adjust the screen size and position.
This option can be configured if the input source supports 1080i or 1080p and the Picture Size is Custom.
―
This option is not supported when a PC is connected.
―
From the Zoom/Position screen, follow the steps below.
Press the d button to select Zoom/Position. Press the E button.
1
Select the Zoom or Position. Press the E button.
2
Press the u/d/l/r button to move the picture.
3
Press the E button.
4
―
If you want to reset the picture to its original position, select Reset in the Zoom/Position screen.
The picture will be set to its default position.
Resolution
If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture
quality by selecting the same resolution for the product as the PC using this menu.
Available resolutions: Off / 1024 x 768 / 1280 x 768 / 1360 x 768 / 1366 x 768
64
Auto Adjustment
MENU m→Picture→Auto Adjustment→ ENTER E
Picture
Auto Adjustment
-
Available in PC mode only.
-
The displayed image may differ depending on the model.
PC Screen Adjustment
MENU m→Picture→PC Screen Adjustment→ ENTER E
Picture
PC Screen Adjustment
Adjust frequency values/positions and fine tune the settings automatically.
•
Coarse / Fine
Removes or reduces picture noise.
If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the frequency as best as possible
(Coarse) and Fine-tune again. After the noise has been reduced, re-adjust the picture so that it is aligned with the Center
of screen.
•
Position
To adjust the PC’s screen position if it is not Centered or does not fit the product screen.
Press the ▲ or ▼ button to adjust the Vertical Position. Press the ◄ or ► button to adjust the Horizontal Position.
•
Image Reset
Resets the image to the default settings.
-
Available in PC mode only.
-
The displayed image may differ depending on the model.
65
Picture O
MENU m→Picture→Picture Off→ ENTER E
Picture
Picture O
-
The displayed image may differ depending on the model.
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
Reset Picture
MENU m→Picture→Reset Picture→ ENTER E
Picture
Reset Picture
-
The displayed image may differ depending on the model.
Resets your current picture mode to its default settings.
66
Chapter 07
OnScreen Display
Multi Screen
MENU m → OnScreen Display→Multi Screen→ ENTER E
OnScreen Display
Multi Screen
Display Orientation
Screen Protection
Message Display
Menu Language
Reset OnScreen Display
-
The displayed image may differ depending on the model.
-
For Multi Screen sound, refer to the Select Sound instructions.
-
If you turn the product off while watching in the Multi Screen mode, Multi Screen mode will
remain after power Off/On.
-
You may notice that the picture in the PIP screen becomes slightly unnatural when you use
the main screen to view a game or karaoke.
-
Multi Screen mode supports two UHD resolution screens (3840 x 2160 @ 30 Hz/60 Hz). When
using this mode, screen burn in (picture quality degradation) may occur.
English
Multi Screen
•
Off
•
PIP: The picture from the external video source will be in the main screen and the picture from the product will be in the
PIP sub-picture screen.
•
Triple Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the same
time. The pictures will be displayed as two sub-screens.
•
Four Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the same
time. The pictures will be displayed as three sub-screens.
67
PIP
PIP (Landscape)
Source
Screen Size
Position
Select Sound
Aspect Ratio
-
The displayed image may differ depending on the model.
PC
Õ
Ã
Main
Full Screen
PIP
Source
Screen Size
Position
Select Sound
Aspect Ratio
PC
Õ
Ã
Main
Full Screen
Close
Close
The picture from the external video source will be in the main screen and the picture from the product will be in the PIP subpicture screen.
•
Source: You can select a source of the sub picture.
•
Screen Size: Select a size for the subpicture.
•
Position: Select a position for the sub-picture.
―
In double mode, you cannot select Position.
•
Select Sound (Main / Sub): Select a sound source to enable in PIP mode.
•
Aspect Ratio (Full Screen / Original): Set the screen mode to either Full Screen or Original.
PIP (Portrait)
The picture from the external video source will be in the main screen and the picture from the product will be in the PIP subpicture screen.
―
Available only when Source Content Orientation is set to Portrait.
•
Source: You can select a source of the sub picture.
•
Screen Size: Select a size for the subpicture.
•
Position: Select a position for the sub-picture.
―
In double mode, you cannot select Position.
•
Select Sound (Main / Sub): Select a sound source to enable in PIP mode.
•
Aspect Ratio (Full Screen / Original): Set the screen mode to either Full Screen or Original.
-
The displayed image may differ depending on the model.
68
Restrictions
―
Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the divided
screens.
―
If the screen is split, the input sources HDMI3 and DVI cannot be used simultaneously.
When a Network box (Sold separately) is not connected
The displayed image may differ depending on the model.
Triple Screen
Main
Sub 1
Sub 2
Screen Size
Select Sound
-
The displayed image may differ depending on the model.
Close
Close
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The pictures will
be displayed as two sub-screens.
―
Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the divided
screens.
•
Main: Specify Source and Aspect Ratio for the Main screen in Triple Screen mode.
•
Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Triple Screen mode.
•
Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Triple Screen mode.
•
Screen Size: Set the sizes of the Main, Sub 1 and Sub 2 screens.
•
Select Sound: Select a sound source to enable in Triple Screen mode.
Triple Screen (Portrait)
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The pictures will
be displayed as two sub-screens.
―
Available only when Source Content Orientation is set to Portrait.
―
Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the divided
screens.
•
Main: Specify Source and Aspect Ratio for the Main screen in Triple Screen mode.
•
Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Triple Screen mode.
•
Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Triple Screen mode.
•
Screen Size: Set the sizes of the Main, Sub 1 and Sub 2 screens.
•
Select Sound: Select a sound source to enable in Triple Screen mode.
70
Four Screen
Four Screen (Landscape)
Main
Sub 1
Sub 2
Sub 3
Select Sound
-
The displayed image may differ depending on the model.
Four Screen
Main
Sub 1
Sub 2
Sub 3
Select Sound
Close
Close
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The pictures will
be displayed as three sub-screens.
―
Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the divided
screens.
•
Main: Specify Source and Aspect Ratio for the Main screen in Four Screen mode.
•
Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Four Screen mode.
•
Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Four Screen mode.
•
Sub 3: Specify Source and Aspect Ratio for the Sub 3 screen in Four Screen mode.
•
Select Sound: Select a sound source to enable in Four Screen mode.
Four Screen (Portrait)
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The pictures will
be displayed as three sub-screens.
―
Available only when Source Content Orientation is set to Portrait.
―
Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the divided
screens.
•
Main: Specify Source and Aspect Ratio for the Main screen in Four Screen mode.
•
Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Four Screen mode.
•
Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Four Screen mode.
•
Sub 3: Specify Source and Aspect Ratio for the Sub 3 screen in Four Screen mode.
•
Select Sound: Select a sound source to enable in Four Screen mode.
-
The displayed image may differ depending on the model.
71
Display Orientation
MENU m → OnScreen Display→Display Orientation→ ENTER E
Display Orientation
Onscreen Menu Orientation
Source Content Orientation
Aspect Ratio
Landscape
Landscape
Full Screen
Onscreen Menu Orientation
Configure the menu screen.
•
Landscape: Display the menu in landscape mode (default).
•
Portrait: Display the menu in portrait mode.
Source Content Orientation
Rotate the product screen orientation.
•
Landscape: Display the screen in landscape mode (default).
•
Portrait: Display the screen in portrait mode.
―
The Source Content Orientation feature is not available in Multi Screen mode.
-
The displayed image may differ depending on the model.
-
The Display Orientation feature is not available in Interlace signal mode.
Aspect Ratio
Set the rotated screen to be either full screen or original.
•
Full Screen: Display the rotated screen in full screen.
•
Original: Display the rotated screen in the original aspect ratio.
―
Available only when Source Content Orientation is set to Portrait.
―
The Aspect Ratio feature is not available in Multi Screen mode.
72
Screen Protection
MENU m → OnScreen Display→Screen Protection→ ENTER E
Screen Protection
Pixel Shift
Timer
Immediate Display
Side Gray
-
The displayed image may differ depending on the model.
O
O
To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology.
Pixel Shift moves the picture slightly on the screen.
The Pixel Shift time setting allows you to program the time between movements of the picture in minutes.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
•
Pixel Shift (Off / On)
―
Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
•
Horizontal: Sets how many pixels the screen moves horizontally.
•
Vertical: Sets how many pixels the screen moves vertically.
•
Time: Set the time interval for performing the horizontal or vertical movement, respectively.
Available Pixel Shift Settings and Optimum Settings.
Available SettingsOptimum Settings
Horizontal (pixels)0 ~ 44
Vertical (pixels)0 ~ 44
Time (minute)1 min. ~ 4 min.4 min.
―
The Pixel Shift value may differ depending on the product size (inches) and mode.
―
Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a defect in the
product.
73
Timer
You can set the timer for Screen Protection.
The Screen Protection feature stops automatically after a specified period of time.
•
Timer (Off / Repeat / Interval)
-
Off
-
Repeat: Display the anti-burn in pattern at a specified interval.
-
Interval: Display the anti-burn in pattern for a specified period of time (from the starting to finishing time).
―
When Clock Set is configured, Interval will be enabled.
―
Period, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
•
Period: Specify the time interval to activate the Screen Protection function.
―
The option is enabled when Repeat is selected for Timer.
•
Start Time: Set the start time to activate the screen protection function.
―
The option is enabled when Interval is selected for Timer.
•
End Time: Set the end time to deactivate the screen protection function.
―
The option is enabled when Interval is selected for Timer.
74
Screen Protection
Pixel Shift
Timer
Immediate Display
Side Gray
-
The displayed image may differ depending on the model.
O
O
Immediate Display
Select the screen saver you want to display immediately.
•
Off / Fading Screen
Side Gray
When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen.
•
Off / Light / Dark
Message Display
MENU m → OnScreen Display→Message Display→ ENTERE
Message Display
Source Info
No Signal Message
MDC Message
-
The displayed image may differ depending on the model.
On
On
On
Source Info
Select whether to display the source OSD when the input source changes.
•
Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
•
Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
•
Off / On
75
Menu Language
MENU m→OnScreen Display→Menu Language→ ENTER E
OnScreen Display
Menu LanguageEnglish
-
The displayed image may differ depending on the model.
Set the menu language.
―
A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions
on your PC.
Reset OnScreen Display
MENU m→OnScreen Display→Reset OnScreen Display→ ENTER E
OnScreen Display
Reset OnScreen Display
-
The displayed image may differ depending on the model.
This option returns the current settings under OnScreen Display to the default factory settings.
76
Chapter 08
System
Setup
MENU m→System→ Setup→ ENTER E
System
Setup
Time
MagicInfo I Source
Auto Source Switching
Power Control
Eco Solution
Temperature Control
DVI
77
Initial settings (System)
Change the initial settings that were configured when you first used the product.
Press the
button.
-
The displayed image may differ depending on the model.
77
Time
You can configure Clock Set or Sleep Timer. Configure various time-related settings.
―
Press the INFO button if you want to view the current time.
MENU m→System→ Time→ ENTER E
Time
Clock Set
DST
Sleep Timer
Power On Delay
-
The displayed image may differ depending on the model.
O
O
0 sec
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to
move from one entry field to the next. Press E when done.
―
You can set the Date and Time directly by pressing the number buttons on the remote control.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
•
Start Date: Set the start date of Daylight Saving Time.
•
End Date: Set the end date of Daylight Saving Time.
•
Time Offset: Select the correct time offset your timezone.
Sleep Timer
Automatically shuts off the product after a preset period of time.
(Off / 30 min. / 60 min. / 90 min. / 120 min. / 150 min. / 180 min.)
―
Use the up and down arrows to select a period of time, and then press E. To cancel Sleep Timer, select Off.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within the range
0–50 seconds).
78
MagicInfo I Source
MENU m→System→ MagicInfo I Source→ ENTER E
System
―
The MagicInfo I Source feature is available if a network box (sold separately) is connected.
Pressing MagicInfo Player I on the remote control displays content connected to the network box (sold separately).
•
DVI / DisplayPort1
MagicInfo I Source
-
The displayed image may differ depending on the model.
DVI
79
Auto Source Switching
끄기
Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will
automatically search the different video input sources for active video.
MENU m→System→ Auto Source Switching→ ENTER E
Auto Source Switching
Auto Source Switching
Primary Source Recovery
Primary Source
Secondary Source
-
The displayed image may differ depending on the model.
O
O
All
HDMI1
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for active video.
The Primary Source selection will be activated, if the current video source is not recognized.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches for an active source,
each search checking the primary and then secondary source. If both searches fail, the display will return to the first video
source and display a message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source inputs twice in sequence looking
for an active video source, returning back to the first video source in the sequence if no video is found.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
―
The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
80
Power Control
MENU m→System→ Power Control→ ENTER E
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
•
Off / On
Power Control
Auto Power On
PC Module Power
Standby Control
Network Standby
Power Button
-
The displayed image may differ depending on the model.
Power On Only
O
Auto
O
PC Module Power
The PC module can be turned on/off separately from the LFD.
Synced Power-On
To turn off the LFD without turning off the PC module, select Off.
•
Off / On
Synced Power-Off
To turn on the PC module without turning on the LFD, select Off.
•
Off / On
81
Power Control
Auto Power On
PC Module Power
Standby Control
Network Standby
Power Button
-
The displayed image may differ depending on the model.
Power On Only
O
Auto
O
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
•
Auto
Power-saving mode will activate if no input signals are detected even though a source device is connected to the display.
The message No Signal will appear if no source device is connected.
•
Off
The message No Signal will appear if no input signals are detected.
―
If No Signal is displayed although a source device is connected, check the cable connection.
―
If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
•
On
Power-saving mode will activate if no input signals are detected.
Network Standby
This feature keeps the network power on when the product turns off.
•
Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
•
Power On Only: Set the power button to turn on the power.
•
Power On/Off: Set the power button to turn on/off the power.
82
Eco Solution
MENU m→System→ Eco Solution→ ENTER E
Energy Saving
Reduce the power consumption by adjusting the screen brightness.
•
Off / Low / Medium / High
Eco Solution
Energy Saving
Eco Sensor
Screen Lamp Schedule
No Signal Power O
Auto Power O
-
The displayed image may differ depending on the model.
O
O
O
O
Eco Sensor
To enhance your power savings, the picture settings will automatically adapt to the light in the room.
•
Off / On
―
Adjusting the High setting under Picture while Eco Sensor is on will disable the Off.
Min. Backlight
When Eco Sensor is On, you can manually adjust the minimum screen brightness. Min. Backlight is the darkest backlight
mode. Make sure the Min. Backlight setting is lower than the Backlight setting.
―
If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the surrounding
light intensity.
Screen Lamp Schedule
The panel brightness is adjusted according to the Screen Lamp Schedule. A value closer to 100 makes the panel brighter.
―
This option is enabled when Clock Set is configured.
•
Off / On
83
Eco Solution
Energy Saving
Eco Sensor
Screen Lamp Schedule
O
O
No Signal Power O
Save power by turning the device off when no signal is received from any source.
•
Off / 15 min. / 30 min. / 60 min.
―
Disabled when an attached PC is in power saving mode.
―
The product will automatically power off at a specified time. The time can be changed as required.
No Signal Power O
Auto Power O
-
The displayed image may differ depending on the model.
O
O
Temperature Control
MENU m→System→ Temperature Control → ENTER E
System
Temperature Control77
Auto Power O
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front panel
within select hours to prevent overheating.
•
Off / 4 hours / 6 hours / 8 hours
This function detects the internal temperature of the product. You can specify the temperature range that is acceptable.
The default temperature is set to 77 °C.
Recommended temperature for Temperature Control is 75 °C ~ 80 °C (provided that the surrounding temperature is 40 °C).
―
The screen will become darker if the current temperature exceeds the specified temperature limit. If the temperature
continues to rise, the product will power off to prevent overheating.
-
The displayed image may differ depending on the model.
84
Change PIN
MENU m→System→ Change PIN→ ENTER E
System
Change PIN
-
The displayed image may differ depending on the model.
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
When the Confirm screen disappears, press the Close button. The product has memorized your new PIN.
―
Default password: 0 - 0 - 0 - 0
85
General
MENU m → System→General→ ENTER E
Security
Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Enter PIN function.
General
Security
HDMI Hot PlugOn
-
The displayed image may differ depending on the model.
Safety Lock
It sets safe lock function.
•
Off / On
All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be
locked by the Safety Lock function.
To unlock the menus and buttons, press the LOCK button and then enter the password (default password: 0 - 0 - 0 - 0).
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
•
Off / On
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
•
Off / On
86
Reset System
MENU m→System→Reset System→ ENTER E
System
Reset System
-
The displayed image may differ depending on the model.
This option returns the current settings under system to the default factory settings.
87
Chapter 09
Sound Adjustment
Configure the sound (Sound) settings for the product.
HDMI Sound
MENU m→Sound→HDMI Sound→ ENTER E
Sound
HDMI Sound
Sound on Video Call
Speaker Selection
Reset Sound
-
The displayed image may differ depending on the model.
AV(HDMI)
Current Source
Internal Speaker
Select whether to hear from AV(HDMI) or PC(DVI).
•
AV(HDMI) / PC(DVI)
88
Sound on Video Call
MENU m→Sound→Sound on Video Call→ ENTER E
Sound
Sound on Video CallCurrent Source
-
The displayed image may differ depending on the model.
Select sound output to listen to during a video call.
•
Current Source / Video Call
Speaker Selection
MENU m→Sound→Speaker Selection→ ENTER E
Sound
Speaker Selection
-
The displayed image may differ depending on the model.
Internal Speaker
If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused
by the difference in decoding speed between the products speakers and the speakers attached to your audio receiver. If this
occurs, set the product to External Speaker.
•
Internal Speaker / External Speaker
―
When you set Speaker Selection to External Speaker, the products speakers are turned off.
You will hear sound through the external speakers only. When the Speaker Selection is set to Internal Speaker, both the
product speakers and the external speakers are on. You will hear sound through both.
―
If there is no video signal, both the products speakers and the external speakers will be mute.
89
Reset Sound
MENU m→Sound→Reset Sound→ ENTER E
Sound
Reset Sound
-
The displayed image may differ depending on the model.
The displayed image may differ depending on the model. Reset all sound settings to the factory defaults.
90
Chapter 10
Support
Software Update
MENU m→Support→Software Update→ ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
―
Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.
―
When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can
easily reset them after the upgrade.
Contact Samsung
MENU m→Support→Contact Samsung→ ENTER E
View this information when your product does not work properly or when you want to upgrade the software.
You can find information regarding our call centers and how to download products and software.
―
Contact Samsung and find the product Model Code and Software Version.
91
Go to Home
Go to Home to play a variety of content from a memory device or a connected network.
Accessible using the HOME button on the remote control.
MENU m→Support → Go to Home→ ENTER E
Multi Screen
MagicInfo Player I
-
The displayed image may differ depending on the model.
-
Refer to the "Home feature" chapter for details on sub-menu items.
Picture Mode
ID Settings
On/Off Timer
Video Wall
Network Settings
More settings
Multi Screen
The picture from the external video source will be in the main screen and the picture from the product will be in the PIP subpicture screen.
Picture Mode
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
On/O Timer
―
You must set the clock before you can use On/Off Timer.
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
Network Settings
View the network settings.
MagicInfo Player I
Change source to MagicInfo Player I.
MagicInfo Player I publishes and plays a variety of content, including created content and multimedia content (images,
videos and audio content), from the server or a connected device.
92
ID Settings
Assign an ID to a set.
Press u/d to select a number, and press E.
Video Wall
Customize the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo function.
More settings
The picture settings menu appears.
93
Reset All
MENU m→Support → Reset All→ ENTER E
Support
Reset All
-
The displayed image may differ depending on the model.
This option returns all the current settings for a display to the default factory settings.
94
Chapter 11
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
Before calling Samsung Customer Service
Center, test your product as follows. If
the problem persists, contact Samsung
Customer Service Center.
If the screen remains blank, check the PC
system, video controller and cable.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
Power off both the PC and product.
1
Disconnect all the cables from the product.
2
Power on the product.
3
If No Signal is displayed, the product is operating normally.
4
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
95
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and o.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product and
PC.
PC is shown in Source when a PC is not connected.PC
Check the cable connection between the product and PC, and ensure the connection is secure.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust
the screen settings.)
Screen issue
The power LED is o. The screen will not switch on.
No Signal
Not Optimum Mode
is displayed on the screen.
is displayed.
Make sure that the power cord is connected.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
This message is displayed when a signal from the graphics card exceeds the product's maximum
resolution and frequency.
is always shown in
Source
irrespective of whether or not a PC is connected.
The images on the screen look distorted.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to
the product specifications.
Check the cable connection to the product.
96
Screen issue
The screen is not clear. The screen is blurry.
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
White does not really look white.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product will turn o automatically.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible
with the product. Then, change the screen settings if required by referring to the Additional
Information on the product menu and the Standard Signal Mode Table.
Adjust Brightness and Contrast.
Go to Picture and adjust the White Balance settings.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
Go to System and make sure Sleep Timer is set to Off.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15
minutes.
Picture quality of the product is dierent from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
97
Screen issue
The screen display does not look normal.
The brightness and color do not look normal.
Broken lines are displayed on the edges of the screen.
Lines (red, green or blue) are displayed on the screen.
The display looks unstable and then freezes.
The screen cannot be displayed in full screen.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital products.
Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
Sharpness.
Go to System and adjust the Energy Saving settings.
Reset the screen settings to the default settings.
If Picture Size is set to Screen Fit, change the setting to 16:9.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
Samsung Service Center to resolve the issue.
The screen may freeze when a resolution other than the recommended resolution is used or if the
signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of
the screen.
Change the screen size setting to full screen on the product or source device.
98
Sound issue
There is no sound.
The volume is too low.
Video is available but there is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound
card or software program.
If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Speaker Selection to Internal Speaker.
If a source device is used
•
Make sure the audio cable is properly connected to the audio input port on the product.
•
Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box
may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
99
Sound issue
There is audible sound when the volume is muted.
There is an echo sound coming from the speakers.
Remote control issue
The remote control does not work.
When Speaker Selection is set to External Speaker, the volume button and mute function are
disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Different decoding speeds between the product speakers and external speakers can cause an echo.
In this case, set Speaker Selection to External Speaker.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
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