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5. Troubleshooting
1) General
(1) Tools used for repairing the product
System Diagnostics Disk
MS-DOS Booting Disk
System Diagnostics Card
Screwdrivers (┼,━)
Tweezers
Multi-meter
Oscilloscope
Logic Analyzer
(2) Replaceable Units (FRU: Field Replaceable Unit)
DDR2 RAM Module
2.5” SATA HDD
ODD – Super multi Dual layer drive or DVD Combo Drive or Etc.
Wireless LAN Module
Bluetooth Module
MDC Module
Keyboard
System Fan
Touch Pad
LCD Panel
LCD Inverter
Main Board
PCMCIA Frame
Harness Cable – MDC Cable, Bluetooth Cable, LCD Cable,
Wireless LAN Antenna
FFC - Touch Pad FFC
5- 1
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5. Troubleshooting
2) Debugging Flow Chart
Start
Power on
Power on?
YES
LCD display is OK ?
YES
Keyboard function is OK?
YES
HDD and ODD
recognition is OK
in CMOS ?
Check Adapter and
Battery.
Solution : Replace the defected part or revise the connectivity..
NO
Check RAM and
replace it.
NO
Check Keyboard
connection and
replace it.
NO
Check the connection
and change the unit.
No problem
It is
problem.
It is
problem.
No problem
No problem
It is
problem.
Solution : Replace the defected part or revise the connectivity..
It is
problem.
No problem
Check there is
any short in the
main board.
It is
problem.
It is
problem.
Check LCD cable.
Change Mainboard
and check it.
Change Mainboard
and check it.
No problem
No problem
It is
problem.
Check LCD
Panel and
Inverter
Change Mainboard
and check it.
No problem
YES
OS booting is OK?
YES
Touchpad
function is OK?
YES
NO
OS is corrupted ?
No problem
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
NO
Check Touchpad
FFC
No problem
Change
Touchpad, and
check function.
5- 2
Change Mainboard
and check it.
It is
problem.
No problem
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5. Troubleshooting
Speaker's sound is OK?
YES
Headphone,
MIC function is
OK?
YES
Left & Rear USB
is OK?
YES
PCMCIA, card
function is OK?
It is
problem.
It is
problem.
It is
problem.
No problem
No problem
Check speaker
connection and
speaker cable
It is
problem.
Change Mainboard
and check it.
Check PCMCIA
frame.
NO
Check driver status.
Solution : Replace the defected part or revise the connectivity.
NO
Check driver status.
NO
Change Mainboard
and check it.
Solution : Replace the defected part or revise the connectivity.
NO
Check driver status.
No problem
Change Mainboard
and check it.
It is
problem.
No problemNo problem
Change Mainboard
and check it.
YES
6in1card
function is OK?
YES
LAN,MODEM,
WLAN function
is OK?
YES
NO
Check driver status.
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
NO
Check driver status.
No problem
Change Mainboard
and check it.
Change Mainboard
and check it.
5- 3
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5. Troubleshooting
DMB function
is OK?
YES
Bluetooth
function is OK?
YES
End
NO
NO
Check driver status.
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
Check driver status
No problem
No problem
Check DMB Module.
It is
problem.
It is
problem.
Check Bluetooth cable.
No problem
No problem
Check
Internal/Exter
nal Antenna
It is
problem.
It is
problem.
Check
Bluetooth
module.
No problem
Change Mainboard
and check it.
No problem
Change Mainboard
and check it.
5- 4
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5. Troubleshooting
3) System Diagnosis
(1) System Diagnosis Card
The working status of the system is displayed by hexadecimal codes on the seven segment during
the post. If the system is working improperly, it is used to test the system is working in the proper way
after replacing the FRU caused system down or diagnosing the causes of the improper working without
taking apart the system.
(2) Debugging Code
If there is something wrong with the system, which can be circuit or parts, the systems working at
a specific code, The following is the debugging code list about the error of the system board.
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST values
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3
BIOS ROM checksum
17hInitialize cache before memory auto size
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controlle
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAuto size DRAM
29hInitialize POST Memory Manager
2AhClear 512 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx*
2Eh1-3-4-3
2FhEnable cache before system BIOS shadow
30h1-4-1-1
RAM failure on data bits xxxx* of low byte of memory bus
RAM failure on data bits xxxx* of high byte of memory bus
5- 5
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5. Troubleshooting
32hTest the CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shutdown
38hShadow system BIOS ROM
3AhAuto size cache
3ChAdvanced configuration of chipset registers
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
46h2-1-2-3Check the ROM copyright notice
48hCheck the video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters on the system
4BhQuiet Boot start (optional)
4ChShadow video BIOS ROM
4EhDisplay the BIOS copyright notice
50hDisplay the C P U type and speed
51hInitialize EISA board
52hTest the keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay the prompt "Press F2 to enter SETUP"
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to UserPatch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB recovery
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
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5. Troubleshooting
86hRe-initialize onboard I/O ports.
87hConfigure Mothe board Configurable Devices
88hInitialize BIOS Data Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
8ChInitialize floppy controller
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short beeps on
chechecksum failure
99hCheck for SMART Drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done - prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay Multi Boot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
5- 7
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5. Troubleshooting
(3) Use of Debug card
-. Like upper picture, debug card is connected to MiniPCI Socket on Main board.
-. Debug code is shown at the viewer in red line.
5- 8
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