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User Manual
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Chapter 1.
Getting Started
Contents
Chapter 1. Getting Started
3 Before You Start
5 Safety Precautions
19 Proper Posture During Computer Use
22 Overview
26 Turning the Computer On and O
Chapter 2. Using Windows
30 What is Microsoft Windows?
31 Screen At a Glance
33 Using the Charms
35 Using Apps
40 Windows Hot Key Function
Chapter 3. Using the computer
42 Keyboard
45 To u ch pa d
49 Memory card
52 Connecting an External Display Device (Optional)
55 Adjusting the Volume
57 LCD Brightness Control
59 Wired LAN
62 Wireless LAN (Optional)
64 TPM security solution (Optional)
72 Using the Multimedia App (Optional)
74 Using Apps With a Samsung Smartphone (Optional)
75 Samsung Software Update
76 Diagnosing the Computer Status and Troubleshooting
77 Using the Security Slot
Chapter 4. Settings and Upgrade
79 BIOS Setup
81 Setting a Boot Password
84 Changing the Boot Priority
85 Battery
Chapter 5. Troubleshooting
90 Recovering/Backing up the Computer (Optional)
97 Reinstalling Windows (Optional)
100 Q&A
Chapter 6. Appendix
106 Important Safety Information
108 Replacement Parts and Accessories
110 Regulatory Compliance Statements
123 WEEE Symbol Information
124 Samsung Packaging Take-Back Program
125 Product Specications
127 Glossary
Page 3
Before You Start 3
Safety Precautions 5
Proper Posture During Computer Use 19
Overview 22
Turning the Computer On and O 26
Chapter 1.
Getting Started
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Chapter 1.
Getting Started
Before You Start
Before reading the User Manual, rst check the following
information.
Optional items, some devices and software referred to in •
the User Manual may not be provided and/or changed by
upgrade.
Note that the computer environment referred in the User
Manual may not be the same as your own environment.
The pictures used for the cover and the main body in the •
User Manual are those of the representative model of each
series and may dier from the actual appearance of the
product.
This guide decribes procedures for using both the mouse •
and the touchpad.
This manual has been written for the Windows 8.1 •
operating system. The descriptions and gures may dier
depending on the installed operating system.
The User Manual supplied with this computer may vary •
depending on your model.
Safety Precaution Notations
Icon Notation Description
Warning
Failure to follow instructions marked with
this symbol, may cause personal injury
and or fatality.
Caution
Failure to follow instructions marked with
this symbol, may cause slight injury to
yourself or damage your property.
Text Notations
Icon Notation Description
Caution
Content included in this section includes
information required about the function.
Note
Content included in this section includes
helpful information to use the function.
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Chapter 1.
Getting Started
Before You Start
Copyright
© 2014 Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. owns the copyright of this manual.
No part of this manual may be reproduced or transmitted in any
form or by any means, electronic or mechanical, without the
consent of Samsung Electronics Co., Ltd.
The information in this document is subject to change without
notice due to improving the performance of the product.
Samsung Electronics shall not be liable for any data loss. Please
take care to avoid losing any important data and backup your data
to prevent any such data loss.
OS and Software Support
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund. And a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
About the Product Capacity Representation
Standard
About the capacity representation of the storage
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1KB=1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1KB=1,024 Bytes, and therefore the
capacity representation of the HDD in Windows is smaller than the
actual capacity due to the dierence in capacity calculation.
(E.g. For a 80GB HDD, Windows represents the capacity as 74.5GB,
80 x1,0 00 x1,0 00 x1,000 by te /(1,024x1,024 x1,024 )by te = 74 .505 GB)
In addition, the capacity representation in Windows may be even
smaller because some programs such as Recovery may reside in a
hidden area of the HDD.
About Memory Capacity Representation
The memory capacity reported in Windows is less than the actual
capacity of memory.
This is because BIOS or a video adapter uses a portion of memory
or claims it for further use.
(E.g. For 1GB(=1,024MB) memory installed, Windows may report
the capacity as 1,022MB or less)
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Chapter 1.
Getting Started
Installation Related
Do not install the product in places exposed
to humidity such as a bathrooms.
There is a danger of electric shock. Use the
product within the operating conditions
specied in the Manufacturers User Manual.
Keep the plastic bags out of the reach of
children.
There is a danger of suocation.
Keep a distance of 15cm or more between
the computer and the wall and do not place
any objects between them.
This may increase the internal temperature of
the computer and may cause an injury.
Safety Precautions
Do not install the computer on a slant or a
place prone to vibrations, or avoid using the
computer in that location for a long time.
This increases the risk that a malfunction or
damage to the product will occur.
Be careful that people are not exposed to
the computer’s ventilator, adapter, etc., as
they generate heat over a long period of
time when your PC is powered on.
Exposing a part of your body close to the heat
from the vent or AC adapter for long periods of
time may cause a burn.
Avoid blocking the vent at the bottom or
side of the computer when using it on a bed
or cushion.
If the vent is blocked, there is a danger of
damaging the computer or overheating the
inside of the computer.
For your security and to prevent damage, please read the
following safety instructions carefully.
Since this is commonly applied to Samsung Computers,
some pictures may dier from actual products.
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Ver 3.4
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Chapter 1.
Getting Started
G
If the power cord or power outlet makes a
noise, disconnect the power cord from the
wall outlet and contact a service center.
There is a danger of electric shock or re
hazard.
Do not use a damaged or loose main plug or
power cord or power outlet.
There is a danger of electric shock or re
hazard.
Plug the power cord rmly into the power
outlet and AC adapter.
Failure to do so may cause re hazard.
Do not unplug the power cord by pulling
the cable only.
If the cord is damaged, it may cause electric
shock.
Do not bend the power cord excessively or
do not place a heavy object over the power
cord. It is especially important to keep the
power cord out of reach of infants and pets.
If the cord is damaged, it may cause electric
shock or re.
Power Related
The power plug and wall outlet gures may dier
depending on the country specications and the product
model.
Do not touch the main plug or power cord
with wet hands.
There is a danger of electric shock.
Do not exceed the standard capacity
(voltage/current) of a multiplug or power
outlet extension when using it for the
product.
There is a danger of electric shock or re
hazard.
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
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Chapter 1.
Getting Started
Connect the power cord to an outlet or
multiple power plug (extended cable) with
a ground terminal.
Failure to do so may result in electric shock.
When the power supply is ungrounded, the
current may leak resulting in electric shock.
If water or another substance enters
the power input jack, AC adapter or the
computer, disconnect the power cord and
contact the service center.
If the notebook computer has an external
type (removable) battery, separate the
battery also.
Damage to the device within the computer
may cause electric shock or re hazard.
Keep the power cord or outlet clean so that
they are not covered with dust.
Failure to do so may result in re.
AC Adapter Usage Precautions
Connect the power cord to the AC adapter
rmly.
Otherwise, there is a danger of re due to an
incomplete contact.
Use only the AC adapter supplied with the
product.
Using another adapter may cause the screen to
ick er.
Do not place heavy objects or step onto
the power cord or AC adapter to avoid
damaging the power cord or AC adapter.
If the cord is damaged, there is a danger of
electric shock or re.
Unplug the wall-mount AC adapter (adapter
and plug intergrated type) from the wall
outlet while holding the body and pulling it
in the direction of the arrow.
If you unplug the adapter by holding and
pulling the cable, the adapter may be damaged
and an electric shock, explosive sound or spark
may occur as a result.
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Safety Precautions
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Chapter 1.
Getting Started
Battery Usage Related
Please charge the battery fully before using the
computer for the rst time.
Keep the battery out of the reach of infants
and pets, as they could put the battery into
their mouths.
There is a danger of electric shock or choking.
Use an authorized battery and AC adapter
only.
Please use an authorized battery and adapter
approved by Samsung Electronics.
Unauthorized batteries and adapters may not
meet the proper safety requirements and may
cause problems or malfunctions and result in
an explosion or re.
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Safety Precautions
Do not use the computer in a badly
ventilated location such as on bedding, on a
pillow or cushion, etc, and do not use it in a
location such as room with oor heating as
it may cause the computer to overheat.
Take care that the computer vents (on the side
or the bottom) are not blocked especially in
these environments. If the vents are blocked,
the computer may overheat and it may cause a
computer problem, or even an explosion.
Do not use the computer in a humid
location such as a bathroom or sauna.
Please use the computer within the
recommended temperature and humidity
range (10~32ºC, 20~80% RH).
Do not close the LCD panel and put the
computer into your bag to move it when it is
still turned on.
If you put the computer into your bag without
turning it o, the computer may overheat and
there is a danger of re. Shut the computer
down properly before moving it.
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Chapter 1.
Getting Started
Usage Related
Disconnect all cables connected to the
computer before cleaning it.
If your
notebook is external & removable battery
type, remove the external battery.
There is a danger of electric shock or damage
to the product.
Do not connect a phone line connected to a
digital phone to the modem.
There is a danger of a electric shock, re or
damage to the product.
Do not place any container lled with water or
chemicals over or near the computer.
If water or chemicals enter the computer, this
may cause re or electric shock.
If the computer is broken or dropped,
disconnect the power cord and contact a
service center for a safety check.
If the notebook computer has an external
type (removable) battery, separate the
battery also.
Using a broken computer may cause electric
shock or re hazard.
Never heat the product(or battery) or put
the product(or battery) into a re. Do not
put or use the product(or battery) in a hot
location such as a sauna, inside a vehicle
exposed to the heat, and so on.
There is a danger of an explosion or re.
Take care not to allow metal objects such as
a key or clip to touch the battery terminal
(metal parts).
If a metal object touches the battery terminals,
it may cause excessive current ow and it may
damage the battery, or result in a re.
If liquid leaks out of the product(or battery)
or there is a funny smell coming from
the product(or battery), remove the the
product(or battery) the computer and
contact a service center.
There is a danger of an explosion or re.
To use the computer safely, replace a dead
battery with a new, authorized battery.
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
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Chapter 1.
Getting Started
Upgrade Related
Be sure to upgrade the computer by
yourself only if you have sucient
knowledge and ability.
If this is not the case, ask for assistance from
the service center or an authorized engineer
for the upgrade.
Be sure to upgrade only the parts specied
in the user manual according to the
procedures described in the user manual.
Do not disassemble any other parts or devices
by yourself. There is a danger of a electric
shock, re or damage to the product.
Never disassemble the power supply or AC
adapter.
There is a danger of electric shock.
When removing the RTC (Real Time Clock)
battery, keep it out of the reach of children
as they could touch and/or swallow it.
There is a danger of choking. If a child has
swallowed it, contact a doctor immediately.
Avoid direct sunlight when the computer
is in an air-tight location such as inside a
vehicle.
There is a danger of a re hazard. The computer
may overheat and also present opportunity to
thieves.
Do not use your computer for long
periods of time while any part of your
body is making direct contact with it. The
temperature of the product may increase
during normal operation.
This may result in harming or burning your skin.
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
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Chapter 1.
Getting Started
Security and Movement Related
Follow the instructions for the relevant
location (e.g. airplane, hospital, etc.) when
using a wireless communication device
(wireless LAN, Bluetooth, etc.).
Avoid exposing a drive to magnetic elds.
Security devices with magnetic elds include airport walk-through devices and security wands.
The airport security devices that check carry-on luggage, such as conveyor belts, use
x-rays instead of magnetism and will not
damage a drive.
When carrying the notebook computer
with other items, such as the adapter,
mouse, books etc, take care not to press
anything against the notebook computer.
If a heavy object is pressed against the
notebook computer, a white spot or stain may
appear on the LCD. Therefore, take care not to
apply any pressure to the notebook.
In this case, place the notebook computer in
a separate compartment away from the other
objects.
Before upgrading the computer, be sure
to shutdown the computer rst and then
separate all connected cables. If the
notebook computer has an external type
(removable) battery, separate the battery,
too.
Failure to do so may cause electric shock.
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
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Chapter 1.
Getting Started
Safety Precautions
Installation Related
Do not block the ports (holes), vents, etc. of the product and
do not insert objects.
Damage to a component within the computer may cause electric
shock or re.
When using the computer with it lying on its side, place it so
that the vents face upwards.
Failure to do so, may cause the internal temperature of the
computer to rise and the computer to malfunction or halt.
Do not place a heavy object over the product.
This may cause a problem with the computer. In addition, the
object may fall and cause injury, or damage the computer.
Battery Usage Related
Dispose of worn-out batteries properly.
There is a danger of re or explosion.•
The battery disposal method may dier depending on •
your country and region. Dispose of the used battery in an
appropriate way.
Do not throw or disassemble the battery and do not put it
into water.
This may cause an injury, re or explosion.
Use only a battery authorized by Samsung Electronics.
Failure to do so may cause an explosion.
Avoid contact with metal objects such as car keys or clips
when keeping or carrying a battery.
Contact with a metal may cause excessive current and a high
temperature and may damage the battery or cause a re.
Charge the battery according to the instructions in the manual.
Failure to do so, may cause an explosion or re from damage to
the product.
Do not heat the product(or battery) or expose it to heat (e.g.
inside a vehicle during the summer).
There is a danger of explosion or re.
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
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Chapter 1.
Getting Started
Usage Related
Do not place a candle, light cigar, etc. over or on the product.
There is a danger of re.
Use a wall outlet or multi-plug with a grounding part.
Failure to do so may cause electric shock hazard.
Make sure to have the product tested by a safety service
engineer after repairing the product.
Authorized Samsung Repair Centers will carry out safety checks
after a repair. Using a repaired product without testing it for
safety may cause an electric shock or re.
In case of lightning, immediately turn the system o,
disconnect the power cord from the wall outlet and phone
line from modem. Do not use a modem or phone.
There is a danger of electric shock or re.
Do not use your computer and AC-Adapter on your lap or
soft surfaces.
If the computer temperature increases, there is a danger of
burning yourself.
Connect only permitted devices to the connectors or ports
of the computer.
Failure to do so, may cause electric shock and re.
Close the LCD panel only after checking if the notebook
computer is turned o.
The temperature may rise and it may cause overheating and
deformation of the product.
Do not press the Eject Button while the CD-ROM drive is in
operation.
You might lose data and the disk might be suddenly ejected and
could cause an injury.
Take care not to drop the product while using it.
This may cause personal injury or loss of data.
Do not touch the antenna with electricity facility such as the
power outlet.
There is a danger of electric shock.
When handling computer parts, follow the instructions on
the manual supplied with the parts.
Failure to do so, may cause damage to the product.
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
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Chapter 1.
Getting Started
If the computer emits smoke, or there is a burning smell,
disconnect the power plug from the wall outlet and contact
a service center immediately. If your notebook is external &
removable battery type, remove the external battery.
There is a danger of re.
Do not use a damaged or modied CD.
There is a danger of damaging the product or personal injury.
Do not insert your ngers into the PC Card Slot.
There is a danger of injury or electric shock.
Use recommended computer cleansing solution when
cleaning the product and only use the computer when it is
completely dried.
Failure to do so may cause electric shock or re.
Emergency disk eject method using paperclip should not
be used while the disk is in motion. Make sure to use the
emergency disk eject method only when the Optical Disk
Drive has stopped.
There is a danger of injury.
Do not place your face close to the Optical Disk Drive tray
when it is operating.
There is a danger of injury due to an abrupt ejection.
Check CDs for cracks and damage prior to use.
It may damage the disc and cause disorder of device and injury of
user.
Do not leave the product in a location exposed to magnetic
elds.
A magnetic eld may cause the product to work abnormally or •
the battery to discharge.
The information saved on the magnetic tape of a credit card, •
phone card, bankbook, transportation tickets and so on can be
damaged by a computer’s electromagnetic eld.
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
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Chapter 1.
Getting Started
Upgrade Related
Take care when touching the product or parts.
The device may be damaged or you may be injured.
Take care not to throw or drop a computer part or device.
This may cause injury or damage to the product.
Make sure to close the computer cover before connecting
the power after a reassembly.
There is a danger of electric shock if your body touches an
internal part.
Use parts authorized by Samsung Electronics only.
Failure to do so, may cause re or damage the product.
Never disassemble or repair the product by yourself.
There is a danger of electric shock or re.
To connect a device that is not manufactured or authorized
by Samsung Electronics, enquire at your service center
before connecting the device.
There is a danger of damaging the product.
Storage and Movement Related
When moving the product, turn the power o and separate
all connected cables rst.
The product might be damaged or users may trip over the cables.
For long periods of not using the notebook computer,
discharge the battery and preserve as it is detached.
(For external & removable battery type)
The battery will be preserved at its best condition.
Do not operate or watch the computer while driving a
vehicle.
There is a danger of a trac accident. Please concentrate on
driving.
Be careful when closing the LCD panel.
Closing the LCD panel with any object (such as a pen) placed on
the device’s keyboard may break the LCD panel.
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
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Chapter 1.
Getting Started
Cautions on Preventing Data Loss
(Hard Disk Management)
Take care not to damage the data on a hard disk drive.
A hard disk drive is so sensitive to external impact that an •
external impact may cause loss of data on the surface of the
disk.
Take extra care, because moving the computer or an impact •
on the computer when it is turned on may damage the data of
the hard disk drive.
The company is not liable for any loss of data on the hard disk •
drive.
Causes that may damage the data of a hard disk drive and
the hard disk drive itself.
The data may be lost when an external impact is applied to the •
disk while disassembling or assembling the computer.
The data may be lost when the computer is turned o or reset •
by a power failure while the hard disk drive is operating.
The data may be lost and irrecoverable due to a computer virus •
infection.
The data may be lost if the power is turned o while running a •
program.
Sudden impact or movement to the computer while the hard •
disk drive is operating, may cause les to be corrupted or bad
sectors on the hard disk.
To prevent data loss due to damage to the hard disk drive,
please backup your data frequently.
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
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Chapter 1.
Getting Started
Safety Precautions
Using the Power Supply in an Airplane
Since the power outlet type diers depending on the type of
airplane, connect the power appropriately.
Since the representative gures of the power plug and
the auto adapter are used, they may dier from the actual
parts.
When Using the AC Power Plug
Connect the power plug pins perpendicular into the center of the
power outlet.
If the plug pins are not inserted into the center of the holes, the •
plug pins are only inserted up to half their length. In this case,
reconnect the power plug.
You have to insert the power plug into the outlet when the •
power indicator (LED) of the power outlet is lit green. If the
power is connected properly, the power indicator (LED)
remains green.
Otherwise, the power indicator (LED) is turned o. In this case,
unplug the power, check if the power indicator (LED) is green,
and then reconnect the power plug.
Wrong Example
Good Example
220V Power Plug 110V Power Plug
Center
Holes
Power Indicator (LED)
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Chapter 1.
Getting Started
Safety Precautions
When Using the Auto Adapter
When a cigar socket is provided, you have to use the auto adapter
(optional). Insert the cigar plug of the auto adapter into the cigar
socket and connect the DC plug of the auto adapter to the power
input port of the computer.
Auto Adapter
In-ight Cigar SocketCigar PlugDC Plug
When Using the Airplane Charging Coverter
Depending on the airplane, you have to use the auto adapter
and charging converter. Connect the airplane charging converter
(optional) to the auto adapter (optional) and then insert the
airplane power input jack into the power outlet.
Charging
Converter
1
Connect this end to
the auto adapter.
Connect the airplane power
input jack to the power
outlet of the airplane.
2
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Chapter 1.
Getting Started
Proper Posture During Computer Use
Maintaining a proper posture during computer use is very
important to prevent physical harm.
The following instructions are about maintaining a proper posture
during computer use developed through human engineering.
Please read and follow them carefully when using the computer.
Otherwise, the probability of (RSI: Repetitive Strain Injury) from
repeated operations may increase and serious physical harm may
be caused.
The instructions in this manual have been prepared so that •
they can be applied within the coverage of general users.
If the user is not included in the coverage, the •
recommendation is to be applied according to the user’s
needs.
Proper Posture
Adjust the heights of desks and chairs appropriate to your
height.
The heights are to be adjusted so that your arm forms a right
angle when you place your hand over the keyboard while sitting
down on a chair.
Adjust the height of chair so that your heel is comfortably placed
on the oor.
Do not use the computer while you are lying down, but only •
while you are sitting down.
Do not use the computer on your lap. If the computer •
temperature increases, there is a danger of burning yourself.
Work while keeping your waist straight.•
Use a chair with a comfortable back.•
Keep the center of your leg weight not on the chair but on •
your feet when you are sitting on a chair.
To use the computer while talking over the telephone, use a •
headset. Using the computer with the phone on your shoulder
is bad for posture.
Keep frequently used items within a comfortable work range •
(where you can reach them with your hands).
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Chapter 1.
Getting Started
Proper Posture During Computer Use
Eye Position
Keep the monitor or LCD away from your eyes by at least
50cm.
Adjust the height of the monitor and the LCD screen so that its •
top height is equal to or lower than your eyes.
Avoid setting the monitor and LCD excessively bright.•
Keep the monitor and LCD screen clean.•
If you wear glasses, clean them before using the computer.•
When entering contents printed on a paper into the computer, •
use a static paper holder so that the height of the paper is
almost equal to that of the monitor.
Hand Position
Keep your arm at a right angle as shown by the gure.
Keep the line from your elbow to your hand straight.•
Do not place your palm over the keyboard while typing.•
Do not hold the mouse with excessive force.•
Do not press the keyboard, touchpad or mouse with excessive •
force.
It is recommended connecting an external keyboard and •
mouse when using the computer for long periods of time.
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Chapter 1.
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Proper Posture During Computer Use
Volume Control (Headphones and Speakers)
Check your volume rst to listen to music.
Check your
volume!
Check if the volume is too loud before using headphones.•
It is not recommended using headphones for long periods of •
time.
Any deviation from the equalizer default setting could cause •
hearing impairment.
The default setting can be changed through software and •
driver updates without your intervention. Please check the
equalizer default setting before rst usage.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Use Time (Break Time)
Take a break for 10 minutes or more after a 50-minute period •
when working for more than one hour.
Illumination
Do not use the computer in dark locations. The illumination •
level for computer use must be as bright so for reading a book.
Indirect illumination is recommended. Use a curtain to prevent •
reection on the LCD screen.
Operation Condition
Do not use the computer in hot and humid locations.•
Use the computer within the allowed temperature and •
humidity range specied in the User Manual.
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Chapter 1.
Getting Started
Overview
Front View
The pictures used for the cover and the main body in the User
Manual are those of the representative model of each series.
Therefore the colors and appearance of the pictures may
dier from the actual appearance of the product depending
on the model.
1 2 3
6
5
4
7
8
9
1
Camera operating
indicator
This indicates the camera operating status.
2 Camera
Using this camera, you can take still
pictures and record video.
You can take a picture or make a movie
using the Charms > Start > Camera.
3 Microphone You can use the built-in microphone.
4 LCD The screen images are displayed here.
5 Power LED
Shows the operating status of the
computer.
The corresponding operating LED is lit
when the corresponding function operates.
6 Speaker A device used to generate sound.
7 Power Button Turns the computer on and o.
8 Keyboard A device to enter data by pressing the keys.
9
To uc hp ad /
Touchpad Buttons
The touchpad and touchpad buttons
provide functions similar to the mouse ball
and buttons.
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Chapter 1.
Getting Started
Overview
Power LED
1
1 Power LED
Turns blue while the computer is turned on.•
Shows the battery’s charging status while the •
computer is turned o.
– Red: Battery charging is in progress.
– Green: Battery is fully charged.
Right View
1 2 43
1
Memory card slot
Insert a memory card into the slot.
2
USB 2.0 Port
You can connect USB devices to the USB
port such as a keyboard/mouse, digital
camera, etc.
3
CD Drive (ODD)
(Optional)
Plays CD or DVD titles.
Since an ODD(Optical Disk Drive) is
optional, the installed drive depends on
the computer model.
4
Security Slot
You can secure the computer by
connecting a lock and cable to the
Security Slot.
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24
Chapter 1.
Getting Started
Overview
Left View
41 2 3 5 6
1 DC Jack
A jack to connect the AC adapter that
supplies power to the computer.
2
Wired LAN Port
Connect the Ethernet cable to this port.
3 Monitor Port
A port used to connect a monitor, TV
or projector supporting a 15pin D-SUB
interface.
4
USB 3.0 Port
or
Chargeable USB 3.0
Port
(Optional)
USB ports to which you can connect USB
devices as well as a chargeable USB port
are provided.
Using a chargeable USB port, you can
access or charge a USB device.
The port can be distinguished by the
gure (
or ) printed on the
port of the product.
5 HDMI Port
You can connect an HDMI cable to this
port. Using this port, you can enjoy digital
video and audio on the TV.
6
Ear-set / headset
Jack
This is the jack for connecting an ear-set
or headset.
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Chapter 1.
Getting Started
About the chargeable USB port
Use the USB charging port to easily charge a tablet PC or •
other devices. Open the Settings application and select
Power Management > USB Charging > High Capacity
Charging Mode > ON.
In some devices, charging using the • High Capacity
Charging Mode may end before the device is fully
charged. In this situation charging will continue at the
normal rate while the device is connected to the USB
charging port.
Data transfer between the PC and devices being charged •
in High Capacity Charging Mode is not available.
Charging speed in PC’s High Capacity Charging Mode may
be slower than using the device-specic adapter.
It may take longer to charge the battery when charging a •
USB device.
The battery power level may be reduced when charging a •
USB device while the computer is powered by the battery.
The charging status of the USB device is not displayed on •
the computer.
To turn on the chargeable function while the computer is •
turned o:
Open the Settings application and select Power
Management > USB Charging > USB charging in sleep
mode > ON.
This feature may not be available with some USB devices.•
Overview
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26
Chapter 1.
Getting Started
Turning the Computer On and O
Turning the computer on
1
Connect the AC adapter.
2
Lift the LCD panel up.
3
Press the Power button to turn the computer on.
4
Turns blue while the computer is turned on.
About Windows Activation
When you turn the computer on for the rst time, the Windows
activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
When you turn on the computer for the rst time, the factory date
settings are displayed. Set your local time and date.
Adjusting the screen brightness
When the computer runs on battery power, the LCD brightness is
automatically set to low.
Press the
+ key combination to increase the screen
brightness.
1
Open the Charms.
• Touchpad/mouse: Drag the mouse pointer to the top- or
the bottom-right corner of the screen.
2
Increase the bar by pressing the Settings
>
Brightness
.
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Chapter 1.
Getting Started
Turning the Computer On and O
Turning the computer o
Since the procedures to turn the computer o may dier •
depending on the installed operating system, please turn
the computer o according to the procedures for the
purchased operating system.
Save all your data before clicking on • Shut down.
1
Open the Charms.
• Touchpad/mouse: Drag the mouse pointer to the top- or
the bottom-right corner of the screen.
2
Click Settings
> Power
> Shut down.
If you want to power o your computer when you are logged
out, unlock the screen and click Power
> Shut down.
On the desk top
1
• Touchpad/mouse: Right-click the Start button on the
bottom-left corner.
2
Click Shut down or sign out > Shut down.
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28
Chapter 1.
Getting Started
Unlocking the screen
To unlock the lock screen, do one of the following:
Touchpad/Mouse:• Click the lock screen.
Keyboard:• Press any key.
If the account has a password, enter the password to log in after
unlocking the screen.
Turning the Computer On and O
Page 30
Chapter 2.
Using Windows
What is Microsoft Windows? 30
Screen At a Glance 31
Using the Charms 33
Using Apps 35
Windows Hot Key Function 40
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30
Chapter 2.
Using Windows
What is Microsoft Windows?
Microsoft Windows is an operating system that is required for
operating a computer.
To use your computer optimally, you need to know how to use
it properly. To learn how to use the operating system, check out
Windows Help and Support, and Help+Tips.
The screen may appear somewhat dierent depending on •
the model and the operating system.
This manual is designed for Windows 8.1, and may dier in •
content depending on the OS version.
The desktop image shown diers depending on the •
product model and the OS version.
Displaying Help
To open the Help, do the following:
Keyboard:• On the desktop, press the F1 key.
Touchpad/mouse:• Place the mouse pointer over the top-right
or bottom-right corner of the screen to display the Charms.
Tap Settings > Help.
If you are connected to the internet, you can access the most
recent online Help.
Viewing Help+Tips
On the Start screen, select Help+Tips.
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Chapter 2.
Using Windows
Screen At a Glance
Windows provides both the new Start screen mode and the
Desktop mode of the existing OS.
Start screen Desktop
Start screen
When you turn on the computer, the Start screen is displayed,
which allows you to use the applications (Application, App,
hereafter referred to as an App) at the same location.
5
7
8
6
4
4
1 2 3
1 Start Screen Refers to the default Start screen of Windows.
2 App Refers to the apps that are currently installed.
3 User Account This refers to the currently used user account.
4
Displaying the
Charms
The Charms is hidden at the right of the
screen. Place your mouse pointer at the edge
of the top or bottom right of the screen to
display the Charms.
5 Charms
This refers to the menu that allows you to use
functions such as Search, Share, Start, Device
and Settings.
6 Desktop Switches to Desktop mode.
7
The Apps screen appears where a tile-based
list of all the apps installed on the computer
is displayed. This screen appears only when
using the mouse.
8 Start button
This button appears only when using the
mouse. Move the mouse pointer to the
bottom-left corner to display the Start button
.
Click the button to switch to the last-run app
screen or the desktop.
Right-click this button and select Shut down
or Control Panel to your needs.
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Chapter 2.
Using Windows
Screen At a Glance
Desktop
This provides similar functions to those provided by the desktop
in prior Windows 8 versions.
3
4
2
2
1
1 Desktop Refers to the Desktop.
2
Displaying the
Charms
The Charms is hidden at the right of the
screen.
The Charms appears as shown.
Touchpad/mouse:• Place the mouse
pointer over the top- or bottom-right
corner of the screen.
3 Charms
This refers to the menu that allows you to
use functions such as Search, Share, Start,
Device and Settings.
4 Start button
Move to the Start screen.
Right-click the Start button to select quick
access menus such as Shutdown or Control
Panel.
Using the Start button
Right-click the Start button to select quick access menus.
Control Panel
File Explorer
Power menu
Start button
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Chapter 2.
Using Windows
The Charms is a new type of menu that combines the Start menu
with the Control Panel of existing Windows.
The Charms allows you to quickly congure the device(s)
connected to your computer, search for App(s)/le(s), and use the
sharing function, etc.
Activating the Charms
To open the Charms, do the following:
Touchpad/mouse:• Place the mouse pointer over the top- or
bottom-right corner of the screen.
Charms
Displaying
the Charms
Menu
Displaying
the Charms
Menu
Search
Perform the keyword search to produce an integrated
list of search results covering apps, les and web pages.
Share
Share dierent types of les with others through email
communications.
Start
Move to the Start screen or open the last-run app.
Device
Find and use connected devices such as printers and
display monitors.
Settings
Congure the computer or app settings to your
preference.
Using the Charms
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Chapter 2.
Using Windows
Using the Charms
Changing the Settings
Frequently used Windows menus are collected.
Click the Charms > Settings.
Icon Name Function Description
Wireless
Network
You can connect to a wireless network.
Select a wireless network to connect
to.
Adjusting the
Volume
You can adjust the volume or mute the
sound.
Screen
Brightness
You can adjust the screen brightness.
Notice
You can set the interval at which an
App sends notices.
Power
You can turn o your computer or
select the Power Options.
ENG
Language Select a preferred language.
Change PC settings
You can change more settings.
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Chapter 2.
Using Windows
Using Apps
An App refers to an application program (hereafter referred to as
an App). In a larger sense, it refers to all the software programs
installed on the operating system.
Windows provides basic Apps for frequently performed tasks.
Starting/Exiting an App
Click on an App in the Start screen to activate it.
To exit the current app using the mouse
1
Move the mouse pointer over the top edge.
Your mouse pointer changes to a hand shape.
2
Click and hold your mouse button and then drag it to the
bottom of the screen. The App moves downward and
disappears and exits.
Using Apps
Displaying Currently Running App(s)
1
Move your mouse pointer to the top left corner of the screen
to display the last run App.
2
Then, move your mouse pointer down to display a list of the
currently running Apps in order.
3
Click on an App in that list or drag it to the center of the
screen. Now, you can check the selected App which is
currently running.
Right-click over the App in the list and click Close to exit the
App.
1
2
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Chapter 2.
Using Windows
Using Apps
Using split screens
1
Select the Apps in the Start screen.
2
Touchpad/mouse: Move the mouse pointer to the top
edge. The pointer changes to the palm shape. Then, drag the
mouse to the left or right.
3
Arrange the position of each split screen as appropriate.
4
Move the Screen Split Bar to change the screen split ratio.
Ex) If you run the Weather App and Store App at the same time
Screen
Split Bar
Weather
App
Store App
Adding/Removing an App to/from the Start Screen
1
Move to the Apps screen.
• Touchpad/mouse: Click the icon
in the bottom-left
corner of the Start screen.
2
Select an app to add, and tap the right side of the touchpad
or right-click it.
The shortcut menus appear at the bottom of the screen.
3
Select Pin to Start or Unpin from Start .
Ex) When removing an App in the Start screen
1
2
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Chapter 2.
Using Windows
Camera App at a Glance
Use the OS-provided camera app to take photos or make movies
and edit them to your preference.
1
Select Camera from the Start screen.
2
To take photos, select . To make movies, select .
To play the photo or movie
►
To play the Camera-taken photos instantly
• Touchpad/mouse: Click the arrow symbol in the left of the
screen.
►
On the Start screen, Select Photos
> Camera Roll.
You can play a continuous roll of captured photos and videos.
Using Apps
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Chapter 2.
Using Windows
To edit photos
1
Select a photo to edit.
2
Swipe inward from the top edge, or swipe upward from the
bottom edge.
Alternatively, right-click the photo.
3
Then, select Edit and do the editing to your preference.
Cautions
Do not take a photo of others without their permission.•
Do not take photos or make video recording in areas •
prohibiting those actions.
Do not take photos or make video recording that may •
infringe on privacy or condentiality.
Using the Windows Store
If you run the App Store in the Start screen, the Apps in the
Windows Store are displayed.
However, a Microsoft account is required to purchase App(s) in the
Windows Store.
Continue after registering your Microsoft Account in the Charms.
Samsung cannot solve errors occuring with other apps
installed from the Windows Store. Contact customer support
for the app directly.
Using Apps
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Chapter 2.
Using Windows
Conguring your Microsoft Account
A Microsoft Account allows you to synchronize your settings with
other device(s) running Windows online allowing you to share
le(s) or settings.
You should register a Microsoft Account to download or purchase
App(s) from the Store.
1
Run the Charms and click Settings > Change PC Settings.
2
Select Your account > Connect to a Microsoft account.
1
2
3
Register your account through the following relevant
procedures.
Using Apps
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Chapter 2.
Using Windows
Windows Hot Key Function
You can use the following convenient hot keys in Windows.
Function Hot Keys Function Description
Displaying the Start Screen
Windows Key Switches to Start mode.
Displaying the Desktop
Windows Key + D Switches to Desktop mode.
Running the Charms
Windows Key + C Activates the Charms.
Locking the Screen
Windows Key + L Locks the screen.
Opening the Ease of Access Center
Windows Key + U Opens the Ease of Access Center conguration.
Opening the Second Screen Settings
Windows Key + P Opens the External Monitor Settings menu.
Opening the Advanced Management Tool
Windows Key + X Opens the Advanced Management Tool.
Exit App
Alt + F4 Exits the currently running App.
Page 42
Keyboard 42
Touchpad 45
Memory card 49
Connecting an External Display Device (Optional) 52
Adjusting the Volume 55
LCD Brightness Control 57
Wired LAN 59
Wireless LAN (Optional) 62
TPM security solution (Optional) 64
Using the Multimedia App (Optional) 72
Using Apps With a Samsung Smartphone (Optional) 74
Samsung Software Update 75
Diagnosing the Computer Status and Troubleshooting 76
Using the Security Slot 77
Chapter 3.
Using the computer
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Chapter 3.
Using the computer
Keyboard
Shortcut key functions and procedures are discussed in the following sections.
The keyboard image may dier from the actual keyboard.•
The keyboard may dier depending on your country. The following mainly describes the shortcut keys.•
Shortcut Keys
While pressing and holding the Fn key, press a shorcut keys.
Alternatively, press the Fn Lock key as well as a hot key to use the hot key functions more easily.
►
Method 1
+
Shortcut Keys
►
Method 2
1
Fn Lock On: The Blue LED is turned On
2
Shortcut Keys
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Chapter 3.
Using the computer
Keyboard
Shortcut Keys Name Function
Settings The Samsung software control program, the Settings, is launched.
Screen Brightness
Control
Controls the screen brightness.
LCD/External Monitor
Switches the screen output to the LCD or external monitor when an external monitor (or TV) is
connected to the computer.
To uc hp ad
Turns the Touchpad function on or o.
When using an external mouse only, you can turn the Touchpad o.
Mute Press this button to turn the audio on or o.
Volume Control Controls the volume.
View active apps The list of currently running apps appears.
Desktop screen Switch to the desktop.
Exit App Close a running application.
Wi-Fi
Turn Wi-Fi network connection on or o. When Wi-Fi network is enabled, the list of access points
(AP) appears.
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Chapter 3.
Using the computer
Keyboard
Other Function Keys (Optional)
Performs the right-click mouse function (touchpad).•
+
If you press the • Fn Lock key, you can use the hot key functions
without pressing the Fn key.
If you press the • Num Lock key, you can use the numeric keys.
Num
Lock
If the hot keys do not work properly, you have to install the
Settings.
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Chapter 3.
Using the computer
Tou chpad
The touchpad provides the same function as a mouse and the left
and right buttons of the touchpad plays the role of the left and
right buttons of a mouse.
Touch the touchpad with your ngers only. •
Anything other than your ngers, such as a ball-point pen,
will not be recognized by the touchpad.
If you touch the Touchpad or press the Touchpad buttons •
while booting up, the Windows boot time may be
extended.
Basic Touchpad Functions
Moving the cursor on the screen
Place your nger on the touchpad slightly and move your nger.
The mouse cursor will move accordingly. Move your nger in the
direction you wish to move the cursor.
Click Function
Place a nger on the touchpad and click on an item once.
Alternatively, press the left button once quickly and release it.
Tap
Click
or
Double-Click Function
Put your nger on the touchpad and quickly tap twice with your
nger on an item you want.
Alternatively, press the left touchpad button twice quickly.
ClickClick
TapTa p
or
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Chapter 3.
Using the computer
Right Button Function
This corresponds to clicking the right mouse button.
To right-click an item, tap the touchpad with two ngers or press
the right touchpad button.
Tap
Click
or
Drag Function
Dragging refers to moving an item to another place after selecting
it.
Press and hold down the left touchpad button over an item you
want to drag and move the item to the new location.
Holding down the left
touchpad button
Move
The Gesture Function of the Touchpad (Optional)
The Touchpad Gesture function may not be provided and the
version of the function may dier depending on the model.
Some usage procedures may dier depending on the version.
Conguring the Gesture Function
Some gesture functions may not be congured.
In this case, you can congure them using the following path.
1
On the Desktop, click the Charms menu > Settings
> Change PC settings > PC and devices > Mouse and
touchpad icon.
2
When the Touchpad Settings window appears, click the
corresponding item in the Select an Item to Congure
setting to select the checkbox for the corresponding item.
To cancel the Gesture function, deselect the checkbox for the
corresponding item in the Touchpad Settings window.
Tou chpad
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Chapter 3.
Using the computer
The Scroll Function
This function is the same as the scroll area of the Touchpad.
If you place two ngers over the Touchpad and move them up,
down, left or right, the screen is scrolled up, down, left or right
accordingly.
or
Zoom Functions
If you place two ngers over the Touchpad together or apart, the
current image or text is zoomed in or out.
Gesture functions with three or more ngers on the touchpad
are not provided.
Charms Menu Activating Function
If you place your nger on the right edge of the touch pad and
drag your nger toward the center, the Charms menu appears.
Viewing running applications
To open running applications, swipe from the left edge of the
touchpad to the middle.
Tou chpad
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Chapter 3.
Using the computer
Touchpad On/O Function
Locking with shortcut keys
To set the mouse-only environment, simply lock the touchpad.
To lock the touchpad function, press the
+ keys.
Alternatively, press the
key and then press the key to
turn the touchpad function o.
You can set the touchpad and touchpad button settings in
the tabs that appear when clicking Charms menu on the
Desktop > Settings > Control Panel > Hardware and
Sound > Touchpad.
Tou chpad
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Chapter 3.
Using the computer
Memory card
Use a memory card to transfer data to other digital devices, such
as digital cameras.
Memory cards are sold separately. Purchase a memory card with
the necessary capacity for the requirement.
This computer supports the following types of memory cards.
Abbreviation Description
SD Secure Digital•
mini SD mini Secure Digital•
micro SD micro Secure Digital•
SDHC Secure Digital High Capacity•
mini SDHC mini Secure Digital High Capacity•
micro SDHC micro Secure Digital High Capacity•
SDXC Secure Digital eXtended Capacity•
micro SDXC micro Secure Digital eXtended Capacity•
To use a mini or micro card, insert the card into an adapter before
inserting it into the memory card slot.
Some memory cards may not be fully compatible with the •
computer.
Using an incompatible card may damage the computer or
the memory card, or corrupt the data stored in it.
Use caution to insert the memory card in the indicated •
direction.
Store the card separately to prevent losing the card when •
moving the computer.
Memory card speeds vary.•
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Chapter 3.
Using the computer
Memory card
Inserting a memory card
1
If a dummy card is inserted in the memory card slot, remove
it.
2
Insert a memory card into the memory card slot in the
indicated direction.
3
If a pop-up message appears, choose an action.
4
Select Open folder to view les.
5
Save, move, or delete data on the memory card.
The memory card folder opens only on the desktop.
Removing a memory card
Grasp the end of the card and pull it out of the slot.
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Chapter 3.
Using the computer
Memory card
Formatting a memory card
Format the memory card to remove all data or before using it for
the rst time.
Formatting a memory card deletes all data saved on the card.
If necessary, back up important data before formatting the
card.
1
On the taskbar, select File Explorer .
2
Right-click the memory card drive, and then select Format.
3
Select Start.
To use a memory card to exchange data with a digital •
device, such as a digital camera, formatting the data with
the digital device is recommended.
When trying to use a formatted memory card in another •
digital device, format the memory card again in the device.
Inserting and removing a memory card repeatedly may •
damage the memory card.
Secure Digital Input Output (SDIO) is not supported.•
If the write-protect tab is in the locked position, you cannot •
format, write, or delete data on the card.
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Chapter 3.
Using the computer
Connecting an External Display Device
(Optional)
If you connect an external display device such as a monitor, TV,
projector, etc., you can view the picture on the wider screen of the
external device when you give a presentation or watch a video or
movie.
The computer supports two types of ports: D-SUB monitor port
and HDMI port.
The visual quality is sharper when a display device is connected
through the HDMI port rather than the analog monitor port
(D-SUB) port. Therefore, when multiple ports are supported,
connect a display device to a port that provides the better visual
quality.
Before you start, check the port and cable of the external
display device and then connect the display device to the
computer.
About the connection cable
Users should additionally purchase the necessary connection
cables.
Analog Monitor (D-SUB) Cable
HDMI Cable
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Chapter 3.
Using the computer
Connecting to the monitor port
Connect an external monitor, TV, or projector that supports the
D-SUB interface to display the image on a wider screen.
You can give better presentations by connecting the computer to
a projector.
1
Connect the D-SUB port of the computer and the port of the
monitor or TV with the monitor cable (15 pin).
External
Monitor
TV
Projector
2
Connect the power cord of the connected monitor, TV or
projector and turn the power on.
Change your TV to external device mode when connecting to
the TV.
3
Select Charms menu > Devices
> Projector > Second
Screen.
Select a desired monitor mode.
3&ִփ
PC screen only
The contents are only displayed on the PC
monitor (current device).
3&ִփ
ـࢿ
Duplicate
The contents of the current device are displayed
on the external device as well.
3&ִփ
ـࢿ
ࢠ
Extend
The screen of the current device is expanded to
the external device.
3&ִփ
ـࢿ
ࢠ
ѿءִփ
Second screen only
The contents are displayed only on the screen of
the external device.
Alternatively, to set up dual view:
Open the Display Settings window in the Control Panel,
select Monitor 2 and select the Expand to t to this
monitor checkbox to set dual view. For more detailed
information, refer to the Windows online help.
Connecting an External Display Device
(Optional)
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Chapter 3.
Using the computer
Connecting through the HDMI port (Optional)
By connecting the computer to a TV with a HDMI port, you can
enjoy both a high visual quality and a high sound quality.
After connecting a TV through HDMI, you have to congure the
screen and sound.
1
Connect the HDMI cable to the HDMI port of the TV.
External
Monitor
TV
Projector
This is only supported for models that support a TV output •
port (HDMI).
When a TV provides more than one HDMI port, connect •
the computer to the DVI IN port.
When connecting the computer to a TV, switch the •
external input mode of the TV to HDMI.
2
Select Charms menu > Devices
> Projector > Second
Screen.
Select a desired monitor mode.
3&ִփ
PC screen only
The contents are only displayed on the PC
monitor (current device).
3&ִփ
ـࢿ
Duplicate
The contents of the current device are displayed
on the external device as well.
3&ִփ
ـࢿ
ࢠ
Extend
The screen of the current device is expanded to
the external device.
3&ִփ
ـࢿ
ࢠ
ѿءִփ
Second screen only
The contents are displayed only on the screen of
the external device.
Connecting an External Display Device
(Optional)
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Chapter 3.
Using the computer
Adjusting the Volume
You can adjust the volume using the keyboard and the volume
control program.
Adjusting the Volume using the Keyboard
+ o
r
+
Alternatively, press the + key combination to
turn the volume on or o.
Adjusting the Volume using the Volume
Adjustment Program
Click the Charms menu > Settings
>
to adjust the control
bar.
Mute
Using the Sound Recorder
The procedures to record sound using the Windows Recorder are
described below.
1
Connect a microphone to the Ear-set Jack or Headset Jack.
You can also use the internal MIC.
2
Right-click over the Volume icon on the taskbar and select
Recording Device.
3
Check if the microphone is set as the default recording
device.
If this is the case, it is already set as the default device. If not,
right-click over the microphone and select Set default.
4
Click the bottom-left icon on the Start screen, and then
click Sound Recorder.
5
Click Start recording.
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Chapter 3.
Using the computer
Adjusting the Volume
Dolby Digital Plus
Use Dolby Digital Plus to optimize your audio experience.
This feature enhances sound elements by analyzing and adjusting
sound levels automatically.
This feature may not be available depending on the model
and operating system.
1
On the desktop, open the Charms and select the Settings
charm > Control Panel > Dolby Digital Plus Home Theater
.
2
Click and select a play mode.
Movie, music, game, and voice optimization modes are
provided by default, and you can add custom modes.
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Chapter 3.
Using the computer
LCD Brightness Control
1
Click the Charms menu > Settings
> Screen
Adjustment icon
.
2
Adjust the brightness with the screen brightness control bar.
Switching the picture mode
You can switch the picture mode to your preferred viewing
pleasure, such as optimizing the display for movies or electronic
books.
1
Click the bottom-left icon on the Start screen.
2
Click Settings > Display > Color tone.
Sharp• : This will make the picture clear and sharp.
Standard• : Standard picture mode.
Movie• : Switch to this mode when the ambient lighting is dark
or when watching movies.
Movie (Bright)• : This will make a darker scene brighter for
distinction.
Read• : Suitable for reading electronic books.
No eect• : This is the default picture mode.
The screen brightness is automatically set to the brightest
level when AC power is connected and the brightness is
automatically set dimmer when the computer runs on battery
power to extend the battery use time.
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Chapter 3.
Using the computer
LCD Brightness Control
Saving battery power consumption•
Decreases the LCD brightness when the computer
is running on battery power to save battery power
consumption.
LCD bad pixels principle of computer•
Samsung observes the specications regarding strict
quality and reliability of LCD. But in spite of that, it is
inevitable that there might be a small number of bad
pixels. A large number of bad pixels can cause problems in
appearance, but a small number of pixels doesn’t aect the
computer performance.
Therefore Samsung observes and manages the following
dot principles:
- Bright dot : 2 or less
- Black dot : 4 or less
- Combination of Bright and Dark : 4 or less
Instructions for Cleaning the LCD
Clean the LCD panel with a soft cloth lightly moistened with
computer cleansing detergent moving in one direction.
Cleaning the LCD panel with excessive force can damage the
LCD.
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Chapter 3.
Using the computer
Wired LAN
To access the Internet at home, set up an account with an Internet
service provider (ISP).
To purchase Internet service and a modem, contact a local ISP.
Some features or procedures may dier depending on the •
model.
These descriptions are written for Windows 8.1, so some •
gures and descriptions may dier from your operating
system. Since the procedures for other Windows operating
systems are similar, use the computer referring to these
descriptions.
Connecting to a Wired LAN
1
Connect the LAN cable to the wired LAN port.
2
On the desktop, open the Charms and select the Settings
charm > Control Panel > Network and Internet > Network
and Sharing Center > Change adapter settings.
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Chapter 3.
Using the computer
3
Right-click Ethernet and select Properties.
The LAN device name may dier depending on the
computer’s network device.
4
Select Internet Protocol Version 4 (TCP/IPv4) from the list
of network settings > Properties.
• The Network Component name may dier depending on
the operating system Installed.
• To add a network item such as a client, service, or protocol,
select Install under the list of network items.
5
Congure the IP settings.
• When using DHCP, select Obtain an IP address
automatically.
• When not using DHCP, contact the network administrator
for the IP address.
To use a static IP address, select Use the following IP
address and set the IP address manually.
6
Select OK to save the settings.
Wired LAN
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Chapter 3.
Using the computer
Wired LAN
Wake on LAN (WOL) feature
Activate the system remotely from sleep mode when a signal,
such as a ping or magic packet command, is received via a wired
LAN.
1
On the desktop, open the Charms and select the Settings
charm > Control Panel > Network and Internet > Network
and Sharing Center > Change adapter settings.
2
Right-click Ethernet and select Properties.
3
Select Congure… > Power Management > Allow this
device to wake the computer > OK.
4
Restart the computer.
•
If the computer wakes up from sleep mode inadvertently,
disable the Wake on LAN feature.
• This feature may not work while using other power saving
features. To disable other sleep functions, select the Settings
charm > Control Panel > Hardware and Sound and then set
Power Options.
When connected to a 100Mbps/1Gbps wired LAN , a •
message appears informing the user of connection to
a 10Mbps/100Mbps wired LAN when the computer
wakes from sleep mode. This happens because restoring
the network takes about 3 seconds. When the network
is restored, the computer will be connected to the
100Mbps/1Gbps LAN.
When the system is running on battery power, it may take •
a few seconds for the connection to be established when
connecting a LAN cable. This is the result of power saving
features designed to reduce battery consumption.
When the system is running on battery power, the speed of •
a wired LAN is decreased automatically to reduce battery
consumption. In this case, a 1Gbps/100Mbps LAN would
function at the speed of a 100Mbps/10Mbps connection.
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Chapter 3.
Using the computer
A wireless network (Wireless LAN) environment is a network
environment that enables communication between multiple
computers at home or a small-size oce through wireless LAN
devices.
The screen gures and terms may dier depending on the •
model.
Depending on the program version, some functions may •
not be provided or dierent functions may be provided.
The descriptions below are for computer models with •
a Wireless LAN card or device. A Wireless LAN device is
optional.
The pictures in this manual may dier from the actual
product depending on your wireless LAN device model.
What is an Access Point (AP)?
An AP is a network device that bridges wired and wireless
LANs, and corresponds to a wireless hub in a wired network.
You can connect multiple wireless LAN installed computers
to an AP.
Wireless LAN
(Optional)
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Chapter 3.
Using the computer
Wireless LAN
(Optional)
Connecting to a Wireless LAN
If there is an AP, you can connect to the Internet via the AP using
the Wireless LAN connection method provided by Windows.
1
If you click the Charms menu > Settings
> Network
Connections
icon, a list of available APs appears.
If you select an AP to connect to, the Connect button
appears.
AP List
2
Click Connect.
If a network key is set for the AP, enter the network key and
then click OK.
For the network key, please ask your network administrator.
3
When the AP connection is completed, Connected is
displayed next to the corresponding AP. You can now you can
use the wireless network.
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Chapter 3.
Using the computer
TPM security solution
(Optional)
Protect the user’s personal information by saving user
authentication data on a Trusted Platform Module (TPM) chip
installed in the computer.
Images and features may dier depending on the model •
and the application version.
Refer to the security solution help for more information.•
This function is only supported for models with TPM •
(security chip).
Conguring the security solution
To use the TPM security solution, initialize the TPM chip in the
BIOS Setup, initialize the TPM solution, and then register a user.
To use the TPM function, complete the following steps.
Step 1: Initializing the TPM chip
When using the TPM solution for the rst time or registering a user
again, initialize the TPM chip.
Initializing the TPM chip deletes all authentication data on •
the chip.
If the TPM chip is initialized after the security solution is •
congured, decrypting any existing folders or les that
have been encrypted by the security solution may not be
possible.
Failure to do so may lead to inaccessibility to the folder and
les after initialization.
1
Turn on the computer.
2
Before the Samsung logo (Samsung ATIV) appears, press the
F2 key several times.
3
Access the Security menu.
4
Select TPM Conguration.
5
Set TPM Device to Enabled or On.
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Chapter 3.
Using the computer
6
Set TPM State to Clear.
TPM Device
TPM State
Security Chip State
No Change
Clear
Enabled & Activate
Deactivate & Disable
Clear
TPM Device On
7
Select Save.
The computer restarts.
8
Before the Samsung logo (Samsung ATIV) appears, press the
F2 key several times.
9
On the BIOS setup screen, access the Security menu.
10
Select TPM Conguration.
11
Set TPM State to Enable & Activate.
12
Select Save.
The computer restarts.
Step 2: Installing the TPM solution
Install the TPM solution according to the procedures below.
Descriptions are based on the • SW Update.
This solution is provided only for models with • Recovery or
the SW Update application.
1
Run SW Update.
2
Select All Software.
3
Select TPM Host SW > Install.
If the system software media is supplied with the product,
install the application by using the system software media.
(only when supplied)
4
Follow the on-screen instructions to complete the
registration, and restart the computer.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
Step 3: Registering a user
Register a user according to the procedures below.
1
Right-click on the taskbar.
2
Run the Security Platform Management item with the
admin authority, click the User Settings tab, and initialize the
settings.
The security authentication settings begin with the
Initialization Wizard.
3
When the initialization wizard window appears, click Next.
As recommended by the initialization wizard, backup your •
emergency recovery le to an external storage device to
use the TPM more safely.
If the • status not initialized message appears, select Ye s.
4
Select a Security Platform Feature to use and set a basic
user password.
5
Follow the on-screen instructions to complete the user’s
registration.
• When a user is registered with the TPM, they are able to
encrypt les and folders by using the encryption system.
Registered users can also use les and folders that are about
to be encrypted by creating or copying them to the virtual
drive.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
• The virtual drive is in the following location.
Encrypting folders and les
Encrypt folders and les with the Encrypting Files System (EFS).
EFS is available for the following operating systems:
Windows 7 Professional / Enterprise / Ultimate•
indows 8 Pro / Enterprise•
Windows 8.1 Pro / Enterprise•
1
Right-click a folder or le and then select Encrypt.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
2
Select the les or folders to encrypt and select OK.
The dialog box shown below appears only when the folder is
encrypted.
3
When the user authentication window appears, enter the
Basic User Password you entered when the user was
registered and select OK.
4
The color of the encrypted folder or name of the encrypted
le changes to green.
Decrypting folders and les
Right-click an encrypted folder or le and then select Decrypt.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
Using the virtual drive (Personal Secure Drive)
The virtual drive is a space to save and manage condential data.
In the created virtual drive (PSD), it is possible to create les and
folders as with a normal drive and to use condential data saved
on another drive by copying the data to the virtual drive (PSD).
If the virtual drive (PSD) does not appear
You can only use the virtual drive (PSD) if the Personal Secure
Drive (PSD) option was selected during the TPM’s registration. If
the PSD option was not selected during registration, complete the
following steps.
1
Right-click on the taskbar.
2
Run the Security Platform Management item with
the admin authority and select Security Platform
Conguration.
3
When the initialization wizard window appears, click Next to
select Personal Secure Drive (PSD) and then enter the user
password.
4
Follow the on-screen instructions to complete the settings.
If the virtual drive (PSD) is not loaded
To use the virtual drive (PSD), the virtual drive (PSD) should be
loaded rst. To load a PSD, follow the procedures below.
1
On the taskbar, right-click Security Platform .
2
Select Personal Secure Drive > Load.
3
In the load window, enter the basic user password and click
OK.
4
On the taskbar, open File Explorer to conrm that the
Personal Secure Drive has been created.
If condential data has been copied to the PSD, the original
data les are not encrypted.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
Registering a new user to the security solution
To register an existing user, delete the existing authentication
information saved on the TPM chip, and then clear the TPM chip.
Register the user in the following order.
Step 1: Deleting a virtual drive
If a virtual drive has been created, delete the virtual drive before
deleting the existing authentication information saved on the TPM
chip.
1
On the taskbar, select and right-click .
2
Select Personal Secure Drive > Create/Manage.
3
Select Next.
4
Enter the password that you entered when registering with
the TPM and select Next.
5
Select Delete selected PSD > Next.
6
Select I want to permanently delete my Personal Secure
Drive without saving an unencrypted copy of its contents
> Next.
7
Select Next > Finish.
The virtual drive is deleted.
Step 2: Deleting authentication information
To delete the existing authentication information, uninstall the
TPM security solution and delete the solution data.
1
On the desktop, open the Charms and select the Settings
charm.
2
Select Control Panel > Programs > Uninstall a program.
3
Select Inneon TPM Professional Package > Uninstall.
4
When a message window appears, select Ye s to remove the
program.
5
If the Inneon Security Platform message appears, select
No.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
6
On the taskbar, select File Explorer .
7
Select View > Options > View > Hidden les and folders.
8
Select the Show hidden les, folders, and drives option
and select OK.
9
On the taskbar, select File Explorer .
10
Select Local disk (C:) > ProgramData and delete Inneon
folder.
The TPM security solution is deleted.
Step 3: Conguring the security solution (TPM)
To use the TPM security solution, see Conguring the security
solution.
TPM security solution
(Optional)
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Chapter 3.
Using the computer
Using the Multimedia App
(Optional)
S PhotoStudio and S Player+ enables you to take photos and make
videos and edit them to your preference.
S PhotoStudio
Edit photos that you took or selected to your
preference.
S Player+
Play music or video clips stored on the computer.
Depending on the version of the program, some functions •
may not be provided or dierent functions may be
provided.
Depending on the model, the application may not be •
provided.
Third-party software related services
For descriptions about and service requests for third-party •
software, please contact the relevant manufacturer.
Some troubleshooting actions in response to service •
requests may not work depending on the software
manufacturer.
Using the PhotoStudio app
1
On the Start screen, select S PhotoStudio.
2
Select a photo to edit.
3
Select an editing mode from the lower-right bar. The content
of the top-left bar diers depending on the selected editing
mode.
Back to Home
Apply eects to the
current photo
Editing mode
Open a
new le
Undo
changes
Redo
changes
Share to SNS
Save as
4
When done, save the image as a dierent name.
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Chapter 3.
Using the computer
Using the S Player+ app
A variety of le types including multimedia formats are available
with S Player+.
1
On the Start screen, select S Player+.
2
Click a le to play.
Only les in the Video or Music folder are available for
playback. Move the selected le to a corresponding folder.
To view subtitles, the subtitle le must be in the same •
folder that contains the multimedia le to play.
Alternatively, right-click on the video screen and select
Subtitle > Add. Specify the path of the subtitle, and then
click Open.
Some les may not be played properly depending on the •
encoding type.
To play another video while playing the current video le
1. Right-click on the screen, or swipe inward from the top
edge.
2. Click or tap a le to play in the upper list.
z
x
Using the Multimedia App
(Optional)
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Chapter 3.
Using the computer
Using Apps With a Samsung Smartphone
(Optional)
Depending on the model, the application may not be
provided.
Samsung Kies
You can use Samsung Kies to sync multimedia les and
documents between the computer and mobile devices, or
upgrade the rmware of the connected mobile device to the latest
version.
Refer to the application help for more information.
Samsung Link
Samsung Link enables the user to use the computer as cloud
storage and access it via a Samsung mobile device. Set folders
to share, and view and manage the shared folders anywhere
anytime.
On the Start screen, select Samsung Link.
Refer to the application help for more information.
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Chapter 3.
Using the computer
Samsung Software Update
SW Update is a software program that searches for Samsung
software programs and drivers installed when you purchased the
computer and helps you update any drivers or programs.
You can check updatable les before performing the •
update only when you are connected to the internet.
SW Update does not provide any updates for device drivers •
or software programs installed separately by the user.
Depending on the model, the application may not be •
provided.
1
Click the bottom-left icon on the Start screen, and click
SW Update.
2
The SW Update program runs.
Select the items that you want to update before proceeding
with the update process.
Software
Update
Software List
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Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a dierent
version depending on the model.
1
Click the bottom-right icon on the Start screen, and click
Support Center.
2
Support Center is activated and starts diagnosing your
computer.
After the diagnosing process is nished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computer’s
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computer’s problems
3
You can solve a problem by clicking the Troubleshoot button
for the problem.
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Chapter 3.
Using the computer
Using the Security Slot
You can secure the computer by connecting a lock and cable to
the Security Slot.
To use this feature, you have to purchase the lock and cable
additionally. To use the lock and cable, refer to the product
manual.
Tie the lock and cable to a xed object and install the other end of
the cable to the security slot.
Page 79
BIOS Setup 79
Setting a Boot Password 81
Changing the Boot Priority 84
Battery 85
Chapter 4.
Settings and Upgrade
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Chapter 4.
Settings and Upgrade
BIOS Setup
The BIOS Setup enables you to congure your computer hardware
according to your needs.
Use the BIOS setup to dene a boot password, change the •
booting priority, or add a new device.
Since incorrect settings may cause your system to •
malfunction or crash, take care when conguring the BIOS.
The functions of the BIOS setup are subject to change for •
product function enhancement purposes.
The BIOS Setup menus and items may dier depending on •
your computer model.
Entering the BIOS Setup
1
Turn the computer on.
Immediately press the F2 key several times.
2
After a moment, the BIOS setup screen appears.
The items in the BIOS setup may dier depending on the
product.
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Chapter 4.
Settings and Upgrade
The BIOS Setup Screen
The BIOS Setup menus and items may dier depending on
your computer model.
System Time >
System Date >
SATA Port 1 xxxxxxxxxxxx
CPU Vender Intel(R)
CPU Type Core xxxxxxxxxxxx
CPU Speed x.xx GHz
CPU VT (VT-x) Supported
Total Memory xxxx MB
BIOS Version E00AAT.017.120804.dg
MICOM Version E00AAT.017
Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc.
Setup Menu
Setup Items
Help
Help for the selected item
appears automatically.
Setup Menu Description
SysInfo
This is a description about the basic
specications of the computer.
Advanced
Using this menu, you can congure the major
chipsets and additional functions.
Security
Used to congure security functions, including
passwords.
Boot
This menu enables you to congure peripherals
and booting related settings such as the boot
priority.
BIOS Setup
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Chapter 4.
Settings and Upgrade
Setting a Boot Password
If you set a password, you have to enter the password when you
turn the computer on or enter the BIOS Setup.
By conguring a password, you can restrict system access to
authorized users only and protect data and les saved on the
computer.
The password setting provides the following 3 sub menus.•
(Supervisor Password, User Password and HDD Password)
Do not lose or forget your password. •
Do not let others know your password.•
If you forget the Supervisor Password or HDD Password, •
you will need to request assistance from the service center.
In this case, a service fee will be charged.
When you forget the User Password, you can disable •
the Supervisor Password, and the User Password is also
automatically disabled.
The screen images and terms may dier from actual •
product depending on the computer model and driver
version.
Setting a Supervisor Password
If you set a Supervisor Password, you need to enter the password
when you turn the computer on or enter the BIOS Setup.
Setting only the Supervisor Password and User Password is not
very secure. You can use an HDD Password as well to increase the
security level.
1
Select the Security menu in the BIOS Setup.
2
Select the Set Supervisor Password.
Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc.
Supervisor Password Clear
User Password Clear
HDD Password Clear
Set Supervisor Password >
Set User Password >
Set HDD Password >
Power On Boot On
Secure Boot Configuration >
TPM Configuration >
Intel Anti-Theft Technology Configuration >
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Chapter 4.
Settings and Upgrade
Setting a Boot Password
3
Enter a password, press <Enter>, re-enter the password for
conrmation, and press <Enter> again.
The password can be up to 8 alphanumeric characters.
Special characters are not allowed.
4
The supervisor password has been set.
The supervisor password is required to turn the computer on
or to enter the BIOS Setup.
For some models, if the password entered message appears
in the Setup Notice window, the settings are not complete
until the <Enter> key is pressed.
Setting a User Password
Using the User Password, you can turn the computer on but you
cannot change the major settings of the BIOS Setup because you
cannot enter the BIOS Setup.
This helps prevent unauthorized access to the major settings in
the BIOS Setup menu.
Before conguring a user password, a supervisor password must
have been congured. Deactivating the supervisor password also
deactivates the user password.
In the Set User Password select and complete the procedures
from Step 3 of Setting a Supervisor Password.
Setting Up a Boot Password
To setup a boot password, the administrator password (Set
Supervisor Password) should be set in advance.
Set the Password on boot item to Enabled.
Once a boot password is set, you have to enter a password to boot
up the computer.
Be sure to remember the password for later use.
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Chapter 4.
Settings and Upgrade
Setting a Boot Password
Setting up a Hard Disk Drive Password (Optional)
If you set a password for a hard disk drive, it cannot be accessed
from another computer.
Select in the Set HDD Password item and dene a password as
described in Step 3 of the Setting up the Supervisor Password.
The hard disk drive password setting function is not •
provided for some models.
Changing the hard disk drive password•
For security purposes, you can only change a hard disk
drive password after restarting the computer by pressing
the computer Power button.
If you cannot change the hard disk drive password or the
HDD Password Frozen message appears when entering
the BIOS Setup and then selecting Security > HDD
Password, press the Power button to turn the computer
on again.
Deactivating the Password
1
Select on the password to be deactivated.
To unlock the admin password, for instance, press Set
Supervisor Password.
2
In the Enter Current Password item, enter the currently
congured password and press <Enter>.
3
Leave the Enter New Password item eld empty, and press
<Enter>.
4
Leave the Conrm New Password eld empty, and press
<Enter>.
The password is deactivated.
For some models the password is only canceled if the
<Enter> key is pressed in the Setup Notice window.
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Chapter 4.
Settings and Upgrade
Changing the Boot Priority
The computer is congured so that it boots from the HDD with
priority, by default.
This section will show you how to change the setting so that the
computer boots from a USB device.
The screen image and terms may change depending on the
model and the device driver version.
1
Connect a bootable USB device.
2
Immediately after the computer restarts, press F2 several
times.
3
Enter the BIOS Setup. Select the Boot menu in the BIOS
Setup.
Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc.
Boot Device Priority >
Secure Boot Control On
Fast BIOS Mode Off
PXE OPROM Off
OS Mode Selection
UEFI OS
4
Set the Boot Device Priority > Boot Option #1 item on the
right screen to USB device.
Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc.
Boot Option Priorities
Boot Option #1
xxx
5
Select Save and then Yes .
6
The computer will restart.
Now, the boot priority has been changed so that the device
will boot from the USB device with priority.
To boot to DOS when using a USB device, enter the BIOS
setup, select the Boot menu, and set the Fast BIOS Mode
item to O.
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Chapter 4.
Settings and Upgrade
Battery
Please refer to the following instructions when running the
computer on battery power without connecting the AC power.
This computer is equipped with an internal battery.
Precautions
Users cannot remove or replace the internal battery. •
To remove or replace the battery, use an authorized •
service center in order to protect the product and
users. You will be charged for this service.
Use only chargers specied in the User Manual.•
Never heat the battery pack, put it near or in a re or use at •
a temperature higher than 60°C, as this may cause re.
Please refer to the system operation environment of •
this manual and operate and store the battery at room
temperature.
Before using the computer for the rst time, make sure to •
connect the AC adapter and charge the battery completely.
The images used for the illustration are of a representative •
model, therefore the images may dier from the the actual
product.
You can use the computer while the battery is charging. •
However, this will extend the battery charging time.If the
battery reaches a certain temperature, the computer may
stop charging the battery for safety purposes.
The location of the
internal battery
Charging the Battery
1
Connect the AC adapter to the power input jack of the
computer. The battery will start charging.
2
When charging is complete, the Power LED turns green.
Status Power LED
Charging
Red
Charging complete Green
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Chapter 4.
Settings and Upgrade
Battery
Measuring the Remaining Battery Charge
You can view the battery charge status by completing the
following procedures.
Conrming the battery charge in the Taskbar
Disconnect the AC adapter and move the mouse cursor over
the battery icon in the system tray of the Taskbar to conrm the
remaining battery charge.
Viewing the current battery charge when the computer
is turned o
Connect or disconnect the AC adapter from the computer to view
the current battery charge when the computer is turned o.
Battery Usage Time Information
A battery is an expendable supply, so when using it over a long
time, the capacity/battery life is shortened. If the battery life is
reduced to under half of its initial time, we recommend purchasing
a new battery.
When not using the battery for a long time, store the battery after
charging it to 30-40% of its capacity. This extends the battery life
time.
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Chapter 4.
Settings and Upgrade
Battery
Extending the Battery Usage Time
Decreasing the LCD Brightness
1
Click the Charms menu > Settings
> Screen
Adjustment icon
.
2
Adjust the brightness with the screen brightness control bar.
The battery life will be extended.
Using the power management program
This program helps you use the battery more eciently
and supports the power mode optimized for the operating
environment.
1
Click Charms menu on the Desktop > Settings
>
Control Panel > Hardware and Sound > Power Options.
Alternatively, right-click the power measuring device icon
in the notication area of the taskbar and select Power
Options.
2
If the following screen appears, select one of the modes.
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Chapter 4.
Settings and Upgrade
Battery
Using the Battery Calibration Function
When charging/discharging the battery repeatedly for a short time
only, the battery usage time may be reduced by the dierence
between the actual battery charge and the remaining charge
disp lay.
In this case, the actual battery charge and the remaining charge
display will be the same by discharging the battery completely
using the Battery Calibration function, and then recharging it
again.
The screen images and terms may dier from actual product
depending on the computer model and driver version.
1
Disconnect the AC power adapter after turning o the
computer.
2
Turn the computer back on, and press the F2 key to enter the
Setup screen.
3
Select Advanced > Smart Battery Calibration.
Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc.
Smart Battery Calibration >
CPU Power Saving Mode On
Touch Pad Mouse On
USB Charge In Sleep Mode Off
USB S3 Wake-up Off
4
The Battery Calibration function is activated and the battery
is forcefully discharged. To stop the operation, press the
<Esc> button.
This operation requires 3~5 hours depending on the battery
capacity and the remaining battery charge.
Page 90
Chapter 5.
Troubleshooting
Recovering/Backing up the Computer (Optional) 90
Reinstalling Windows (Optional) 97
Q& A 100
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
If a problem occurs with your computer, Recovery (recovery
program) allows you to easily restore your computer to the default
(factory) settings. Alternatively, you can back up your computer so
that you can restore it to your preferred state at any time.
Recovery Introduction
Help
Recover
Back Up
Function Description
Recover Restores the entire Windows drive.
Back Up You can back up your entire Windows drive.
Recovery• may not be provided or may be a dierent
version depending on the model.
Some functions may dier slightly or be excluded •
depending on the version. Refer to the program's Help
section for more information.
For models whose hard disk or SSD capacity is less than 64 •
GB, the Recovery program is not provided.
An ODD (CD/DVD drive, etc.) is not supported by the •
Recovery program.
Since restoring the system deletes all data and user-•
installed programs saved after your last restore point, it is
advisable to back up any important data before restoring
your system.
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Chapter 5.
Troubleshooting
Recovering
You can restore the computer settings to the factory default
settings if the computer fails to boot up, or if you encounter a
serious problem with the computer.
1
- If Windows does not start
Turn on the computer and press the F4 key several times to
enter the Recovery screen.
- In the Start screen after the computer boots up
Click the bottom-left icon
on the Start screen, and click
Recovery.
2
If the program is running for the rst time, you need to agree
to the User Agreement.
3
If the initial menu screen appears, click Recover.
Select a recovery point and click Recover.
If you set the User Data Maintenance to ON, the computer is
restored while maintaining the current user data.
4
Recover is performed based on the screen instructions.
If the recover is completed, you can use your computer
normally.
Recovering/Backing up the Computer
(Optional)
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Chapter 5.
Troubleshooting
Recovering after a Backup
You can recover your computer after you have backed up your
computer to a separate drive or external storage device.
Backing up
1
To back up your computer to an external storage device,
connect the external storage device and select the relevant
drive.
2
Click Backup in the Recovery Home screen.
Select the drive to save and click Backup.
You cannot select a DVD drive.
Select the drive
to save to.
3
The backup process is performed based on the instructions.
Recovering/Backing up the Computer
(Optional)
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Chapter 5.
Troubleshooting
Recovering
You can recover your computer using the backup from the above
process.
1
If the backup image is saved to an external storage device,
connect the device.
2
Start Recovery and click Recover.
3
Select a Recover Option and click Recover.
Select a point to recover.
4
The recover is performed based on the screen instructions.
You can use your computer after the recover is completed.
Recovering/Backing up the Computer
(Optional)
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Chapter 5.
Troubleshooting
To copy the external storage disk
When you replace a storage device such as the HDD, SSD, etc.
(hereafter referred to as a hard disk) built into your computer, you
can move your existing data to the new storage device easily and
safel y.
The new storage device must have sucient capacity to save
your existing data.
You need to purchase an external hard USB connector
separately to connect the hard disk and your computer.
1
You need to purchase an external hard USB connector
separately to connect the hard disk and your computer.
2
Start Recovery and click Disk copy .
3
Select an option in Disk recovery Point and click Disk copy.
4
The data on the current hard disk is saved to the new hard
disk.
5
If the data is completely saved, open the hard disk cover at
the bottom of your computer and replace the existing hard
disk with the new one.
If you cannot open the cover at the bottom of the computer,
contact the Samsung Service Center to request assistance.
In this case, you may be charged for the relevant service.
6
Your computer is now equipped with a new hard disk.
The new hard disk now contains all data from the old hard
disk with the same settings.
Recovering/Backing up the Computer
(Optional)
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Chapter 5.
Troubleshooting
Export Disk Image Function
If you frequently recover your computer to the default (factory)
settings, you can conveniently recover your computer after
exporting the default (factory) status disk image to an external
storage device.
1
Connect the external storage device, and then select a drive
to save to.
2
Click Run.
3
Perform the process by following the instructions to
completely save the default (factory) status disk image to the
external storage device.
Now disconnect the saved external storage device and store
it separately.
To restore the computer settings to the factory default
settings,
connect the external storage device that contains the disk
image of your computer, and repeat the steps mentioned in
the Recovering section.
Recovering/Backing up the Computer
(Optional)
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Computer Recovery Function in Windows 8
If a problem occurs with your computer, the recovery program
allows you to restore your computer to the default settings.
For models where the SSD is less than 64GB, use the Windows
System Restore function instead of the Recovery program.
1
Click Charms > Settings > Change PC settings > Update
and recovery > Recovery.
2
Click the Get started button for Refresh.... or Remove.....
Refresh....
If your PC does not work properly, you can
restore your PC while keeping your media
les such as your photo, video and music
les, etc. as well as your personal documents.
Remove….
You can remove all items in your PC and
reinstall Windows again.
You should back up the les in the following folders
before using the PC Recovery function since these les
are not kept.
\Windows, \Program les, \Program les(x86), \ProgramData,
OEM Folder (ex) c:\samsung), \User\<user name>\AppData
3
Follow the onscreen instructions to proceed with the
recovery process.
If the recovery is complete, you can use your computer
normally.
After recovery, click the bottom-left icon on the Start
screen, and run SW Update.
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Chapter 5.
Troubleshooting
Reinstalling Windows
(Optional)
You can reinstall Windows using the SYSTEM RECOVERY MEDIA
for Windows when Windows is no longer working properly.
(For models supplied with a SYSTEM RECOVERY MEDIA.)
For models supplied with the Recovery, you can reinstall
Windows using the Recovery.
A • SYSTEM RECOVERY MEDIA may not be supplied
depending on your computer model.
If you cannot start Windows, or if you want to delete •
all existing data and reinstall Windows, install Windows
according to the descriptions in [Reinstalling when
Windows does not start].
Some pictures may dier from actual product.•
These descriptions may dier depending on the operating •
system.
Reinstalling Windows may delete data (les and programs) •
saved on the hard disk drive.
Make sure to backup all important data. Samsung •
Electronics shall not be held liable for any loss of data.
Reinstalling in Windows
1
Insert the SYSTEM RECOVERY MEDIA into the DVD drive.
2
If the Select Windows Installation window appears, click
Install Now. When the Select Update window appears, click
on the relevant item.
If you select Go online to get the latest updates for
installation in the Select Update window, the latest updates
are installed and Step 4 follows. At this time, the computer
must be connected to the Internet.
3
If the User Agreement screen appears, select I accept the
license terms and then click Next.
This screen may not be displayed depending on the OS
version.
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Chapter 5.
Troubleshooting
Reinstalling Windows
(Optional)
4
The following window appears, select an installation option.
If you click Custom, the procedures from Step 5 continue
sequentially.
If you click Upgrade, the procedures from Step 6 continue
sequentially.
This screen may not be displayed depending on the OS •
version.
Custom•
Select this option to Reinstall Windows. You have to
reinstall all necessary device drivers and programs after
the Custom installation. In addition, unnecessary folders
and les may remain on the hard disk drives after the
installation (e.g. C:\ Windows.old, etc.).
Upgrade•
Select this option to Upgrade Windows while maintaining
current les, congurations and programs. Although you
therefore do not need to reinstall the device drivers and
programs, some programs may not work properly after the
upgrade.
5
When a window appears asking for the location to install the
operating system to, select a disk drive partition and click the
Next button.
Drive D includes an area to save the backup image used by
Samsung Recovery Solution. Installing Windows to drive C is
recommended.
When previous Windows installation les are in the selected
partition, a message appears informing you that the les and
folders will be moved to the Windows. old folder. Click the
OK button.
6
The Windows installation continues.
The computer will restart 3 times during the installation.
If the Press any key to boot from CD or DVD... message
appears after a restart, do not press any button.
7
Register a user according to the instructions on the Windows
screen.
8
When the registration is complete, the Windows Desktop
screen appears.
For a smooth computer operation, installing the necessary
software installation is recommended.
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Chapter 5.
Troubleshooting
Reinstalling Windows
(Optional)
Reinstalling when Windows does not start
When Windows does not start, boot up with the SYSTEM
RECOVERY MEDIA and from there you can reinstall Windows.
1
Insert the SYSTEM RECOVERY MEDIA into the DVD drive
and restart the computer.
2
If the Press any key to boot from CD or DVD... message
appears while booting, press any key on the keyboard.
3
After a while, the Options windows such as Language, Time,
Keyboard, etc. appear. Conrm the settings and click the
Next button.
4
If the Select Windows Installation window appears, click
Install Now.
Depending on the OS version, you may be prompted to
select an operating system. If you click the Next button, the
screen of Step 5 appears.
5
If the User Agreement screen appears, select I accept the
license terms and then click Next.
This screen may not be displayed depending on the OS
version.
6
When the window asking for the installation type appears,
click Custom.
This screen may not be displayed depending on the OS
version.
7
When a window appears asking for the location to install the
operating system to, select the partition of the disk drive and
then click the Next button.
Drive D includes an area to save the backup image used by
Samsung Recovery Solution. Installing Windows to drive C is
recommended.
A If you click • Drive Options (Advanced), you can delete,
format, create or expand a partition. Click on a function
and proceed according to the instructions on the screen.
When previous Windows installation les are in the •
selected partition, a message appears informing you that
the les and folders will be moved to the Windows.old
folder. Click the OK button.
8
The subsequent steps are the same as those from Step 7 of
Installing in Windows.
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