Samsung NOTE5 User Manual

User Guide

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Legal

Legal Information

READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.

Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or

calling 1-800-SAMSUNG(726-7864) and providing

the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product.

Find Legal Information Online

The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online:

Arbitration Agreement, Standard Limited Warranty, and Health & Safety Information:

Phone:

English: samsung.com/us/Legal/Phone-HSGuide

•

Spanish: samsung.com/us/Legal/Phone-HSGuide-SP

•

Tablet:

English: samsung.com/us/Legal/Tablet-HSGuide

•

Spanish: samsung.com/us/Legal/Tablet-HSGuide-SP

•

VZW_N920V_EN_UM_TN_QD1_052217_FINAL

End User License Agreement:

English: samsung.com/us/Legal/SamsungLegal-EULA4

•

Spanish: samsung.com/us/Legal/SamsungLegal-

•

EULA4/#SPANISH

Find Legal Information on the Mobile Device

The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example:

Settings > About phone or About device >

•

Legalinformation > Samsung legal

Or, use the Search feature to search for “Legal”.

•

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the Product, including but not limited to, accessories, parts, or software relating thereto, is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship.

You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with Samsung and its suppliers.

ii Legal

Open Source Software

Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

opensource.samsung.com

Disclaimer of Warranties; Exclusion of Liability

The information below explains that a user accepts this Product as sold, including the hardware and software components as created and packaged for sale. If the user changes these parameters through a unique modification, Samsung will not be held responsible for damages or issues that result from these end-user changes.

Except as set forth in the Standard Limited Warranty that accompanies the Product, the purchaser takes the product “as is”, and Samsung makes no express

or implied warranty of any kind whatsoever with

respect to the product, including but not limited to the:

merchantability of the product or its fitness for

•

any particular purpose or use;

design, condition or quality of the product;

•

performance of the product;

•

workmanship of the product or the components

•

contained therein; or

compliance of the product with the requirements

•

of any law, rule, specification or contract pertaining thereto.

iii Legal

Nothing contained in the User Manual shall be construed to create an express or implied warranty

of any kind whatsoever with respect to the Product.

In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.

Modification of Software

Samsung is not liable for performance issues or incompatibilities caused by your editing of registry settings, or your modification of Operating System (OS) software.

Using custom OS software may cause your device and

applications to work improperly. Your carrier may not permit users to download certain software, such as custom OS.

If your carrier prohibits this, and if you attempt

to download software onto the device without

authorization; you will be notified on the screen that

the device will no longer operate and you will then be instructed to power down the device. You must then contact your carrier to restore the device to the

carrier authorized settings.

Samsung Knox

Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox

iv Legal

Restricting Children’s Access to

YourMobile Device

Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the device, or make calls that increase your device bill. Keep the device and all its parts and accessories out of the reach of small children.

Samsung Electronics America, Inc.

Address: 85 Challenger Road Ridgefield Park, New Jersey 07660

Phone: 1-800-SAMSUNG ( 726-7864)

Internet: samsung.com

Samsung, Samsung Galaxy, MultiWindow, SPen, SHealth, and SVoice are all trademarks of SamsungElectronicsCo., Ltd.

Other marks are the property of their

respectiveowners.

Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files.

Screen images are simulated. Appearance of device may vary.

The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.

v Legal

........................................ 22

Getting Started ...............................1

Front View .....................................2

Back View ......................................3

Assemble Your Device ..........................4

Set Up Your Device .............................7

Set Up Accounts on Your Device .................9

Know Your Device ...........................11

Home Screen ..................................12

Customize the Home Screen ....................13

Status Bar ....................................18

Navigation .................................. 20

SPen

Air Command ................................ 25

Notification Panel .............................31

Multi Window ................................ 33

Enter Text .................................... 35

Emergency Mode ............................. 39

Calling ....................................... 41

Phone Screen ................................ 42

Make and Answer Calls. . . . . . . . . . . . . . . . . . . . . . . . 44

Speed Dial ....................................51

Emergency Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Set Up and Access Voicemail

.................. 55

Applications ................................57

Apps List ....................................58

Google Apps ................................. 62

Verizon Apps ................................. 65

Additional Apps ...............................67

Calculator .................................... 69

Calendar ......................................71

Camera and Video .............................74

Clock ....................................... 82

Contacts ..................................... 85

Email ........................................ 92

Emergency Alerts ............................ 96

Gallery ...................................... 97

Internet .....................................101

Message+

Messages ................................... 108

Music Player .................................112

My Files .....................................114

SHealth .....................................116

SNote .......................................118

SVoice ......................................121

Scrapbook ...................................122

Video Player ................................ 124

Voice Recorder ...............................127

................................... 105

Settings ....................................129

How to Use Settings ......................... 130

Airplane Mode ...............................132

Wi-Fi ....................................... 133

Bluetooth ....................................137

vii Table of Contents

Mobile Hotspot and Tethering

Data Usage .................................144

Mobile Networks ............................ 145

Advanced Calling ............................ 146

More Settings ...............................148

Sounds and Vibration .........................152

Notifications ................................ 158

Display ..................................... 159

Wallpapers and Themes ...................... 164

SPen Settings ............................... 166

Advanced Features .......................... 168

Storage ......................................171

Battery ......................................173

Performance Mode ...........................174

Applications Settings .........................175

................140

NFC and Payment ............................179

Location .....................................181

Lock Screen and Security ..................... 183

Privacy and Emergency ...................... 190

Easy Mode .................................. 193

Accounts ................................... 194

GoogleSettings ............................. 196

Language and Input Settings ..................197

Backup and Reset ...........................202

Date and Time ...............................205

Accessibility ................................206

Help ........................................ 210

About Phone .................................211

System Updates ..............................212

viii Table of Contents

Getting Started

Learn about your mobile device

hardware, assemblyprocedures, and how to get started usingyour

new device.

Front View

6 5

1. Earpiece: Listen to a call.

2. Front camera: Take

self-portraits and record videos of yourself.

3. Power key: Press and hold

to turn the device on or off, restart it, or for quick access to Emergency mode. Press to lock or wake up the screen.

4. Back: Return to the previous

screen or close a dialog box, menu, or keyboard.

5. S Pen: Access a variety of

powerful functions on your device with this versatile stylus.

2 Front ViewGetting Started

6. Home key/Finger scanner:

Return to the Home screen. Activate the Fingerprint security feature.

7. Recent apps: Tap to display

recent apps, or touch and hold

for Multiwindow™.

8. Volume keys: Adjust the

volume of your device’s sounds and audio playback.

9. Status light: Display a light

when the battery is low, charging, or fully charged, when a notification arrives, or when recording voice.

10. Proximity sensors: Detect the

presence of objects near the device.

Back View

1. SIM card tray: Install the SIM

card. For more information, see “Install the SIM Card” on

page4.

2. Flash: Illuminate subjects in

low-light environments when taking a photo or recording video.

3. Heart rate sensor: Measure

your heart rate using your fingertip when using the S Health™ app. For more information, see “SHealth” on page116.

4. Headset jack: Connect an

optional headset.

5. USB charger/Accessory port:

Connect the USBcharger

(included) and other optional accessories (not included).

6. Speaker: Play music and other

sounds.

7. Microphone: Record audio and

detect voice commands.

8. Rear camera: Take pictures and

record videos.

3 Back ViewGetting Started

Assemble Your Device

This section helps you to assemble your device.

Install the SIM Card

When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details.

Warning: Small components such as SIM cards can pose a choking risk. Please be careful when handling these cards to avoid damaging them.

1. Insert the removal tool into the hole on the SIMcard tray, and then push until the tray pops out.

Caution: Be careful when using the removal tool to eject an internal card tray.

4 Assemble Your DeviceGetting Started

2. Place the SIM card on the tray.

Make sure that the card’s gold contacts face

•

down into the device and that the card is positioned as shown.

3. Slide the SIM card tray back into theslot.

Charge the Battery

Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.

The battery comes partially charged. You can use the device while charging.

Note: For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.

1. Insert the USB cable into the USB charger/ Accessory port.

Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.

2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.

5 Assemble Your DeviceGetting Started

Note: This device is also compatible with wireless charging devices approved by Samsung, which are

soldseparately.

When to Charge the Battery

When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals.

In this condition, your device conserves its remaining battery power by dimming the screen.

When the battery level becomes too low, the device automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color ( ) indicates a full charge.

You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page173.

6 Assemble Your DeviceGetting Started

Set Up Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device on or off.

Turn the Device On

To turn the device on:

► Press and hold the Power key until the device

turnson.

Turn the Device Off

To turn the device off:

1. Press and hold the Power key.

2. Tap Power off, and confirm if prompted.

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for morethan

seven seconds.

Initial Set Up

The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

7 Set Up Your DeviceGetting Started

Note: Voice Assistant provides voice prompts and descriptions of items on the screen to improve accessibility. During setup, you can enable or disable Voice Assistant by pressing the Home key quickly

threetimes.

Unlock the Device

The default Screen lock on your device is Swipe.

Note: To choose a more secure screen lock, see “Set a Screen Lock” on page183.

Secure Your Device

Use your device’s screen lock features to secure your device.

Lock the Device

By default, the device locks automatically when the screen times out.

To lock the device:

► Press the Power key.

To unlock the device:

► Press the Power key or Home key, and then drag

your finger across the screen.

8 Set Up Your DeviceGetting Started

Set Up Accounts on Your Device

Samsung Account

Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Accounts.

3. Tap Addaccount > Samsungaccount.

Google Account

Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™,

GoogleHangouts™, and the Google Play™ store.

When you turn on your device for the first time, set up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Accounts.

3. Tap Addaccount > Google.

9 Set Up Accounts on Your DeviceGetting Started

Factory Reset Protection

When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see “Factory Data Reset” on page203.

Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung-authorized service center, you should remove your Google Account before resetting the device back to factory settings. For more information, visit: samsung.com/us/support/frp.

Enable Factory Reset Protection

Adding a Google Account to your device automatically activates the Factory Reset Protection (FRP) security feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the device.

1. From a Home screen, tap Apps > Settings.

2. Tap Accounts > Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you want to remove.

3. Tap Moreoptions > Remove account. Confirm when prompted.

10 Set Up Accounts on Your DeviceGetting Started

Know Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Home Screen

1. Status bar: Displays device

status icons (right) and notification icons (left). For more information, see “Status Bar” on page18.

2. App folder: Groups multiple

apps into a folder.

3. Apps list: Allows quick access

to all of your applications.

4. Primary app shortcuts:

Displays these shortcuts on all Home screens.

12 Home ScreenKnow Your Device

5. Home screen indicator:

Indicates which Homescreen is currentlyvisible.

6. App shortcuts: Launches your

favorite applications.

7. Widget: Runs as a simple

application extension (nota shortcut) on a Homescreen.

Customize the Home Screen

Customize your Home screens by adding application shortcuts, widgets, and

folders, andusing wallpapers.

To access Home screen manager:

► From a Home screen, pinch the screen.

– or –

Touch and hold an empty space on the screen.

Manage Home Screens

Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

Add a screen: Swipe to the end of the screens,

•

and then tap Add.

Remove a screen: Touch and hold a screen, and

•

then drag it to Remove.

Set a screen as the main Home screen: Tap

•

Main Home screen at the top of a screen.

This screen is displayed when you press the

Homekey.

Change the order of screens: Touch and hold a

•

screen, and then drag it to a newposition.

Flipboard Briefing: Swipe to the left of the

•

screens to find the Flipboard Briefing screen. To enable or disable this feature, tap On/Of f at the top of the screen.

13 Customize the Home ScreenKnow Your Device

Wallpapers and Themes

Set visual themes for all system screens and icons on your device. Change the look of the Home and

Lockscreens with wallpaper. You can display a favorite

picture or choose from preloaded wallpapers.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers and themes to customize.

For more information, see “Wallpapers and Themes” on page164.

Widgets

Widgets are simple application extensions that

run on a Homescreen. There are many kinds of

widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and

manyothers.

Add a Widget to a Home Screen

You can add a widget to a Home screen.

1. From a Home screen, pinch the screen.

2. Tap Widgets.

3. Touch and hold a widget, drag it to a Homescreen, and then release it.

Remove a Widget

You can remove a widget that you added to a Home screen. Removing a widget does not delete the widget,

itjust removes the widget from the Home screen.

1. From a Home screen, touch and hold a widget to release it.

2. Drag the widget to Remove and releaseit.

14 Customize the Home ScreenKnow Your Device

Screen Grid

Change the number of icons that can be placed on each Home screen by changing the Screen grid dimensions.

1. From a Home screen, pinch the screen.

2. Tap Screen grid.

3. Tap a dimension option (4 x 4, 4 x 5, or 5 x 5) to

preview its appearance. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.

4. Tap Apply to apply the selected dimensions.

App Shortcuts

You can use app shortcuts to launch an app from any Home screen.

Add a Shortcut to a Home Screen

You can add a shortcut to a Home screen.

1. From a Home screen, tap Apps.

2. Touch and hold an app shortcut, drag it to a

Homescreen, and then release it.

Remove a Shortcut

You can remove a shortcut that you added to a Home screen. Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.

1. Touch and hold an app shortcut to releaseit.

2. Drag the app shortcut to Remove shortcut and

releaseit.

15 Customize the Home ScreenKnow Your Device

Move a Shortcut

You can move a shortcut from one Home screen to another.

1. Touch and hold an app shortcut to releaseit.

2. Drag the app shortcut to Move apps and

releaseit.

3. Swipe to a new Home screen.

4. Tap the shortcut to place it in the next available location, or drag it to a specific location and

releaseit.

Folders

Place folders on a Home screen to organize items.

Create a Folder

You can create an app folder on a Home screen.

1. From a Home screen, touch and hold an app shortcut and drag it on top of another app shortcut until it is highlighted.

2. Release the app shortcut to create the folder.

Enter folder name: Enter a name for the folder.

•

Palette: Change the color.

•

Add: Place more apps in the folder. Tap apps

•

to select them, and then tapAdd.

3. Tap anywhere outside of the folder to close it.

To add more apps, touch and hold an app

•

shortcut and drag it to the folder.

16 Customize the Home ScreenKnow Your Device

Remove a Folder from a Home Screen

You can remove a folder that you added to a

Homescreen.

1. Touch and hold the folder until it detaches.

2. Drag the folder to Delete and release it.

17 Customize the Home ScreenKnow Your Device

Status Bar

The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.

Status Icons

Battery full: Battery is fully charged.

Battery low: Battery is low.

Battery charging: Battery is charging.

4G LTE active: The device is connected to a

4GLTE™ wireless network.

Signal strength: Cellular network signal strength.

Network not available: No wireless network is available.

Vibrate mode: Vibrate mode is enabled.

Mute mode: Mute mode is enabled.

Wi-Fi active: Wi-Fi is active.

Wi-Fi available: A Wi-Fi network is available.

18 Status BarKnow Your Device

Notification Icons

Missed call: A call has been missed.

Call in progress: A call is in progress.

Call on hold: A call is on hold.

New email: New email has arrived.

New Gmail: New Gmail has arrived.

New voicemail: New voicemail message has been received.

New message: New text or multimedia message has arrived.

File download in progress: Download of a file or app is in progress.

File upload in progress: File is being uploaded or sent.

GPS active: Location service (GPS) is active and acquiring a signal.

App updates available: App updates are available from the Google Play store.

App updates complete: App installation or updates are complete.

19 Status BarKnow Your Device

Navigation

Learn the basics for how to navigate through your device.

Touchscreen Navigation

Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty.

Tap

Lightly tap items to select or launch them.

Tap the keyboard to enter characters ortext.

•

Tap an item to select it.

•

Tap an app shortcut to launch the application.

•

Touch and Hold

Touch and hold items on the screen to activate them.

Touch and hold a widget on a Home screen to

•

moveit.

Touch and hold a field to display a pop-up menu of

•

options.

Swipe

Lightly drag your finger vertically or horizontally across the screen.

Swipe the screen to unlock the device.

•

Swipe the screen to scroll through the Homescreens

•

or menu options.

20 Navigation Know Your Device

+ 192 hidden pages