The Xerox
DocuPrint P14
Personal Laser Printer
User Guide
Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Printed in the United States of America.
XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation.
Other company trademarks are also acknowledged. PCL and PCL 6 are trademarks of the Hewlett-Packard Company. MS-DOS, Windows NT, Windows 95 and Windows 98 are trademarks of Microsoft Corporation. Adobe and PostScript are trademarks of Adobe Systems, Inc. Macintosh, LocalTalk and TrueType are trademarks of Apple Computer, Inc.
This printer contains an emulation of the Hewlett Packard PCL 5e command language (recognized HP PCL 5e commands) and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products.
Changes are periodically made to this document. Technical updates will be included in subsequent editions.
© 1998 by Xerox Corporation. All rights reserved.
Contents
Chapter 1 Getting Started .................................................. |
1-1 |
Introduction ...................................................................... |
1-2 |
Printer Components......................................................... |
1-3 |
Printer Features................................................................ |
1-5 |
Printer Documentation .................................................... |
1-6 |
Using the CD-ROM ....................................................... |
1-7 |
Note, Caution and Warning Symbols ......................... |
1-8 |
Printer Setup .................................................................... |
1-9 |
Selecting a Location ..................................................... |
1-9 |
Unpacking the Printer................................................. |
1-10 |
Installing the Laser Print Cartridge............................ |
1-11 |
Loading Paper............................................................. |
1-13 |
Connecting to the Computer ..................................... |
1-16 |
Powering On the Printer............................................. |
1-21 |
Installing Software...................................................... |
1-22 |
Installing the PCL Driver............................................. |
1-23 |
Installing the PostScript Driver.................................. |
1-27 |
Installing the Remote Control Panel and |
|
Status Monitor ............................................................ |
1-30 |
DocuPrint P14 User Guide
Chapter 2 Loading Print Media ......................................... |
2-1 |
Selecting Print Media ...................................................... |
2-2 |
Media Sizes and Capacities ......................................... |
2-3 |
Basic Guidelines ........................................................... |
2-4 |
Loading Print Media ........................................................ |
2-6 |
Using Tray 1 or 2 .......................................................... |
2-6 |
Using the MSF .............................................................. |
2-9 |
Using the Rear Face Up Stacker ................................ |
2-13 |
Duplex Printing ........................................................... |
2-14 |
Chapter 3 Printing ................................................................ |
3-1 |
Printing a Document........................................................ |
3-2 |
Configuring the PCL Driver ............................................. |
3-3 |
Selecting Your Printer .................................................. |
3-3 |
Setting Properties ......................................................... |
3-4 |
Configuring the PostScript Driver .................................. |
3-7 |
Using Printer Utilities ...................................................... |
3-8 |
Status Monitor .............................................................. |
3-8 |
Font Navigator .............................................................. |
3-8 |
Remote Control Panel .................................................. |
3-9 |
Using the Printer’s Control Panel ................................. |
3-15 |
Indicator Lights ........................................................... |
3-16 |
Control Panel Button .................................................. |
3-21 |
Chapter 4 Maintaining the Printer ................................... |
4-1 |
Replacing the Laser Print Cartridge................................ |
4-2 |
Cleaning the Printer ......................................................... |
4-5 |
Cleaning the Outside .................................................... |
4-5 |
Cleaning the Inside ....................................................... |
4-6 |
DocuPrint P14 User Guide
Chapter 5 Troubleshooting ................................................ |
5-1 |
Clearing Paper Jams........................................................ |
5-2 |
Output Area................................................................... |
5-4 |
Input Area...................................................................... |
5-5 |
Inside the Printer........................................................... |
5-6 |
In Optional Tray 2 ......................................................... |
5-7 |
Solving Printing Problems .............................................. |
5-9 |
Solving Print Quality Problems .................................... |
5-14 |
Solving PostScript Problems ........................................ |
5-17 |
Obtaining Service .......................................................... |
5-18 |
Appendix A |
Printer Specifications ..................................... |
A-1 |
Appendix B |
Environmental and Safety Considerations |
B-1 |
|
Introduction ...................................................................... |
B-2 |
|
Laser Safety...................................................................... |
B-3 |
|
Laser Safety for the United States and Canada ......... |
B-4 |
|
Laser Safety for Finland and Sweden ......................... |
B-5 |
|
Laser Statement (Laserturvallisuus) ........................... |
B-5 |
|
Ozone Safety .................................................................... |
B-6 |
|
Electrical Safety................................................................ |
B-7 |
|
Radio Frequency Emissions.......................................... |
B-10 |
|
United States and Canada ......................................... |
B-10 |
|
Europe ......................................................................... |
B-12 |
|
Operational Safety ......................................................... |
B-14 |
Appendix C Certifications ..................................................... |
C-1 |
Quality Standards ............................................................ |
C-2 |
Energy Star....................................................................... |
C-3 |
DocuPrint P14 User Guide
Appendix D Printer Options ................................................. |
D-1 |
Introduction ...................................................................... |
D-2 |
Precautions....................................................................... |
D-3 |
Memory and PostScript SIMMs...................................... |
D-4 |
Serial/LocalTalk Card ....................................................... |
D-7 |
Paper Tray 2 ................................................................... |
D-10 |
DocuPrint P14 User Guide
Introduction .................................................................... |
1-2 |
Printer Components ....................................................... |
1-3 |
Printer Features .............................................................. |
1-5 |
Printer Documentation .................................................. |
1-6 |
Using the CD-ROM ..................................................... |
1-7 |
Note, Caution and Warning Symbols ....................... |
1-8 |
Printer Setup .................................................................. |
1-9 |
Selecting a Location ................................................... |
1-9 |
Unpacking the Printer ............................................... |
1-10 |
Installing the Laser Print Cartridge .......................... |
1-11 |
Loading Paper ........................................................... |
1-13 |
Connecting to the Computer ................................... |
1-16 |
Powering On the Printer ........................................... |
1-21 |
Installing Software .................................................... |
1-22 |
Installing the PCL Driver ........................................... |
1-23 |
Installing the PostScript Driver ................................ |
1-27 |
Chapter 1: Getting Started 1-1
Introduction
In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts.
Before you use your printer, make sure that you perform all of the setup steps outlined in the Quick Reference Card that came with your printer. For your convenience, the installation instructions are also included in this chapter. See the section “Printer Setup” (page 1-9).
Recognizing that you may have special needs, Xerox offers several optional printer accessories to better meet your requirements. These are explained in detail in
Appendix D: Printer Options.
Xerox, or your Xerox authorized reseller, may have provided some or all of these options. First verify your exact accessory options before proceeding further. If you see features described in this section that are not available with the printer and accessories you have, you can easily add them yourself. For more information, refer to the separate Supplies/Options Guide provided with your printer.
1-2 DocuPrint P14 User Guide
Printer Components
Use Figures 1.1 through 1.3 to identify the main components of your DocuPrint P14.
Figure 1.1 Printer Components, Front View
Front View
Face down stacker
Paper lifter
Multi-sheet feeder (MSF)
Tray 1
Tray 2 (optional)
Control board cover
Control panel
Paper level indicator
Figure 1.2 Printer Components, Inside Front View
Inside Front View
Front cover
Laser print cartridge
Front cover release button
Chapter 1: Getting Started 1-3
Printer Components
Figure 1.3 Printer Components, Rear View
Rear View
Rear cover (with face-up stacker inside)
Printer cable connectors
Power cord connector
Power switch
Exhaust fan
Cooling vent
1-4 DocuPrint P14 User Guide
Printer Features
Your Xerox DocuPrint P14 is a compact, easy to use laser printer designed for the small office environment. It is designed to provide years of high quality, high performance printing.
This manual tells you how to set up, operate and maintain your new printer, and contains advice on how you can get the best performance from it. Please use this manual together with the documentation provi9ded with your computer hardware and software.
The maximum print speed for the DocuPrint P14 is 12 pages per minute. It offers true 600 x 600 dpi print resolution and 1200 x 1200 with resolution enhancement technology. The printer features one 250 sheet paper tray and multi-sheet feeder. The printer understands PCL 5e and PCL 6 printer languages, and has an option for PostScript Level 2. Other options include a second paper tray, and a serial/LocalTalk interface board for Apple Macintosh compatibility.
Chapter 1: Getting Started 1-5
Printer Documentation
Your DocuPrint P14 is packaged with the following documentation and information:
•Quick Reference Card, which shows you how to get your printer up and running, and provides the basic information needed to use your printer.
•This User Guide, which provides you with all of the detailed information you will need to use, maintain, upgrade and troubleshoot your printer.
•Supplies/Options Guide, which gives you ordering information for printer consumables and options, as well as recommendations for supported print media (i.e., paper, transparencies, labels, envelopes, etc.).
•Warranty Card, which you should fill out and return in order to receive all of the benefits of owning a Xerox laser printer.
•The DocuPrint P14 CD-ROM, which contains the following:
—User Guide (electronic version of this book)
—Printer Drivers
—Xerox Font Manager
For the printer drivers contained on the CD-ROM, the majority of documentation is provided via the on-line Help files included with the drivers. Features and functionality of the drivers are discussed in Chapter 3: Printing.
Since the CD-ROM contains so much information of importance, please ensure that you save it and keep it in a safe place.
1-6 DocuPrint P14 User Guide
Printer Documentation
Using the CD-ROM The documentation on the CD-ROM is provided as a PDF file, which is opened in Adobe Acrobat Reader (provided
on the CD-ROM if you do not already have it installed). This file contains hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information, as well as from page to page where information is cross-referenced. Simply move the cursor over a hypertext link and it changes to a pointing finger. Then click on the link to jump to the link’s destination.
The PDF files also enable you to print the specific pages you need, rather than printing an entire chapter or manual.
The CD-ROM is provided with an installation booklet in its jewel case. You can also refer to the ReadMe file on the CD-ROM for more information.
Chapter 1: Getting Started 1-7
Printer Documentation
Note, Caution and
Warning Symbols
Throughout this User Guide, several symbols are used to emphasize useful, important and critical information. They are as follows:
This symbol indicates particularly useful or helpful information about your printer.
This symbol indicates a caution against performing any action that may damage your printer or degrade performance.
This symbol indicates a warning against performing any action that may lead to physical injury.
1-8 DocuPrint P14 User Guide
Printer Setup
Selecting a
Location
Place your printer on a flat, stable surface near your workstation. Leave enough space around the printer, so that you can easily:
•Open the printer cover.
•Open the rear cover to remove jammed paper, or retrieve the paper when you use the rear face-up stacker.
•Remove and install the paper tray(s) to load paper.
•Allow air circulation around the exhaust fan and vent to prevent the printer from overheating.
Do not place the printer:
•In direct sunlight.
•Near heat sources or air conditioners. Place the printer where the temperature is stable and set for comfort.
•In dusty or dirty environments. Dust accumulation may prevent the printer from functioning properly.
•Near devices that contain magnets or generate magnetic fields (such as loudspeakers or base units of cordless telephones).
Chapter 1: Getting Started 1-9
Printer Setup
Unpacking the
Printer
1 Remove the printer and all accessories from the packing carton.
Save the carton and packing materials in case you need to repack the printer for service or storage.
2 Make sure that your printer came packed with the following items:
•Laser print cartridge
•Power cord
•DocuPrint P14 CD-ROM
•Quick Reference Card
•Warranty Card
•IEEE 1284-compliant printer cable (may or may not be supplied with your printer)
If any items are missing or damaged, notify your dealer immediately.
In order to connect your DocuPrint P14 to your computer, you have to purchase a printer cable separately. The section “Connecting to the Computer”(page 1-16)identifiestherequiredcables.
3 Carefully remove the shipping tapes from the printer.
Instructions for setting up your printer follow, starting with the section “Installing the Laser Print Cartridge”
(page 1-11). If you purchased an additional memory SIMM, paper Tray 2, or other options, refer to Appendix D: Printer Options for installation instructions after completing the setup procedure.
1-10 DocuPrint P14 User Guide
Printer Setup
Installing the Laser
Print Cartridge
1 Open the printer cover by pressing the cover release button.
2 Raise the printer cover.
3 Unpack the laser print cartridge and place it on a clean sheet of paper. Carefully remove the sealing tape and discard it.
4 Shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge.
Chapter 1: Getting Started 1-11
Printer Setup
5 Find the cartridge slots inside the printer, one on each side.
6 Grasp the handle and slide the cartridge down on top of the cartridge slots, until it drops into place.
7 Close the printer cover. Make sure that the cover is securely closed.
Proceed to the next section, “Loading Paper” (page 1-13).
1-12 DocuPrint P14 User Guide
Printer Setup
paper (75 g/m2 or 20 lb.).
For more information on loading paper and other print media, refer to Chapter 2: Loading Print Media.
1 Remove Tray 1 by pulling it towards you. Remove the packing material from the tray, if any.
2 Pull out the length guides and and the width guide (by squeezing the tab on each guide to slide the guide out).
Chapter 1: Getting Started 1-13
Printer Setup
3 Push down on metal plate.
4 Fan the paper and load it in the tray with the print side facing down. The print side is usually indicated on the paper package.
LETTERHEAD |
For preprinted stock, such as letterhead, place the printed design side face down with the top edge of the page toward the front of the tray.
5 Gently press the upper corners of the paper down under the tray tab as shown.
1-14 DocuPrint P14 User Guide
|
Printer Setup |
6 |
Make sure that the stack of paper does not exceed the line |
|
indicated by the mark on the left inside wall of the tray. |
7 |
Slide the length and width guides against the edges of the |
|
paper stack, if necessary. |
8 |
Insert the tray back into the printer.
Proceed to the next section, “Connecting to the Computer”
(page 1-16).
Chapter 1: Getting Started 1-15
Printer Setup
Table 1.1 Interface options
Your printer can be connected to a Windows-based PC or to an Apple Macintosh computer (see the note, below). Refer to Table 1.1 for your connection options and the appropriate page in this manual for connection instructions.
Interface |
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Windows PC |
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Macintosh |
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Parallel |
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Yes (see page 1-17). |
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Not available. |
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USB |
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Yes (see page 1-18). |
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Yes (see page 1-18). |
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Serial* |
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Yes (see page 1-19). |
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Yes (see page 1-19). |
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|||
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LocalTalk* |
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Not available. |
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Yes (see page 1-20). |
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*Requires installation of the optional Serial/LocalTalk interface board. Refer to the Supplies/Options Guide that came with your printer, and to Appendix D: Printer Options for installation instructions.
To print documents from a Macintosh computer, you must install the following optional printer accessories:
•PostScript SIMM
•Additional memory SIMM (12MB is required)
•Serial/LocalTalk interface board (if your Macintosh does not have a USB port)
If you do not have these accessories, refer to the Supplies/ Options Guide that came with your printer, or contact your authorized Xerox dealer. Installation instructions for these options can be found in Appendix D: Printer Options.
Once you have installed the required options and connected your printer, you will need to install the PostScript printer driver. This driver is provided on the CD-ROM that came with your printer. Installation instructions are provided in the section “Installing the PostScript Driver” (page 1-27).
1-16 DocuPrint P14 User Guide
Printer Setup
The parallel port requires a Centronics parallel interface cable that supports bidirectional communications (IEEE standard 1284). Ask your dealer for assistance if you need help selecting the right cable.
To connect the printer to the computer, follow the steps below:
1 |
Make sure that both the printer and computer are turned |
|
off. |
2 |
Plug the cable into the connector on the back of the |
|
printer. |
3 |
Push the metal clips down to fit inside the notches on the |
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cable plug. |
4 |
Connect the other end of the cable to the parallel port on |
your computer. See your computer documentation if you need help.
Proceed to the section “Powering On the Printer”
(page 1-21)
Chapter 1: Getting Started 1-17
Printer Setup
The USB port requires a USB v1.0-compliant cable. Ask your dealer for assistance if you need help selecting the right cable.
To connect the printer to the computer, follow the steps below:
1 |
Make sure that both the printer and computer are turned |
|
off. |
2 |
Plug the cable into the USB connector on the back of the |
|
printer. |
3 |
Connect the other end of the cable to the USB port on your |
computer (or elsewhere in the USB chain). See your computer documentation if you need help.
Proceed to the section “Powering On the Printer”
(page 1-21)
1-18 DocuPrint P14 User Guide
Printer Setup
The optional serial port requires an RS-232C cable with a DB-9 male connector. Ask your dealer for assistance if you need help selecting the right cable.
To connect the printer to the computer, follow the steps below:
1 |
Make sure that both the printer and computer are turned |
|
off. |
2 |
Plug the cable into the serial connector on the back of the |
|
printer. |
3 |
Connect the other end of the cable to the serial port on |
your computer. See your computer documentation if you need help.
Proceed to the section “Powering On the Printer”
(page 1-21)
Chapter 1: Getting Started 1-19
Printer Setup
The optional LocalTalk port requires a LocalTalk PhoneNet cable with a DIN-8 connector. Ask your dealer for assistance if you need help selecting the right cable.
To connect the printer to the computer, follow the steps below:
1 |
Make sure that both the printer and computer are turned |
|
off. |
2 |
Plug the cable into the LocalTalk connector on the back of |
|
the printer. |
3 |
Connect the other end of the cable to the LocalTalk port on |
|
your computer (or to another LocalTalk connector that is |
part of the LocalTalk network). See your computer documentation if you need help.
Proceed to the section “Powering On the Printer”
(page 1-21)
1-20 DocuPrint P14 User Guide
Printer Setup
Powering On
the Printer
1 |
Plug one end of the power cord into the connector on the |
|
printer. |
2 |
Plug the other end into a properly grounded AC outlet. |
3 |
Turn the printer on.
As the printer powers up, all control panel lights turn on briefly. Then the lights scroll sequentially several times as the printer goes through its internal diagnostics.
4 When only the READY light is steadily on (as shown at left), press the control panel button for five seconds, then let go. A configuration sheet should print out (if not, recheck the installation).
The configuration sheet lists your printer model and default settings along with the interface ports available for your printer model.
Continue to the next section, “Installing Software” (page 1-22).
Chapter 1: Getting Started 1-21
Printer Setup
software applications. To operate your printer, you must install a printer driver, which translates data from your application into data the printer understands. (Installation procedures follow this section.)
The CD-ROM shipped with your printer contains the following printer drivers and utilities.
•PCL 5e printer driver for Windows 95/98, Windows 3.1x and Windows NT 4.0
•PCL 6 printer driver for Windows 95/98 and Windows NT 4.0.
•Status Monitor enables you to monitor the status of print jobs.
•Font Navigator is a font manager. It gives a quick and easy way to find fonts, install the fonts, and print the font samples. Select the FontNav folder from the CD-ROM, and execute the setup file to install the Font navigator.
•PostScript Printer Description (PPD) files for Windows and Macintosh to allow installation of the PostScript option.
•Remote Control Panel, which allows you to set up your printer to work properly with DOS applications run inside a Windows MS-DOS command prompt window.
•Adobe Acrobat Reader v3.02, which allows your computer to display the on-line Xerox DocuPrint P14 user manuals.
1-22 DocuPrint P14 User Guide
Installing the
PCL Driver
Printer Setup
Before you start, make sure that you have the following computer setup:
•IBM or compatible with a 486 or higher processor
•Microsoft Windows 95/98, Windows 3.1x, or Windows NT 4.0
•7 MB of available hard disk space
•8 MB of RAM for Windows 3.1x
•16 MB of RAM for Windows 95/98, Windows NT
•CD-ROM drive
•Centronics-compatible parallel cable (IEEE 1284-compliant)
If you do not have access to a CD-ROM drive, contact your local dealer to have one installed.
Chapter 1: Getting Started 1-23
Printer Setup
1 |
Turn on the computer and start Windows. |
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If Windows 95/98 recognizes the new printer, go to the |
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section “Windows 95/98 Plug and Play” (page 1-25). |
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2 |
Insert the Xerox DocuPrint P14 CD-ROM into your |
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CD-ROM drive. |
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If Windows does not automatically run the CD-ROM, go to |
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the section “If Windows Does Not Run the CD-ROM” |
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(page 1-25) |
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3 |
Type in your user name and company. Then click on the |
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Next button. |
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4 |
The driver will be installed in the directory c:\p14util. If |
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you want to change this, type in the directory you want. |
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Then click on the Next button. |
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5 |
Follow the instructions on the screen. |
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1-24 DocuPrint P14 User Guide