This manual is provided for information purposes only. All information included herein is
subject to change without notice. Samsung Electronics is not responsible for any damages,
direct or indirect, arising from or related to use of this manual.
Control Panel Buttons ––––––––––––––––––––––––––– 3.1
Control Panel Lights –––––––––––––––––––––––––––– 3.3
4
Print Media
Choosing Paper and Other Media –––––––––––––––––– 4.1
Selecting the Output Location –––––––––––––––––––– 4.4
Loading Paper ––––––––––––––––––––––––––––––––– 4.5
Printing on Envelopes ––––––––––––––––––––––––––– 4.7
Printing on Heavy Paper ––––––––––––––––––––––––– 4.9
Printing on Labels ––––––––––––––––––––––––––––– 4.10
Printing on Transparencies –––––––––––––––––––––– 4.11
Printing on Preprinted Paper –––––––––––––––––––– 4.12
Printing on Card Stocks ––––––––––––––––––––––––– 4.13
Unpack Your Printer –––––––––––––––––––––– 2.1
Install the Toner Cartridge ––––––––––––––––– 2.2
Loading Paper –––––––––––––––––––––––––– 2.4
Connect to the Computer with a Parallel Cable – 2.6
Turn on the Printer ––––––––––––––––––––––– 2.7
Print a Demo Page! –––––––––––––––––––––– 2.7
Install the Printer Software –––––––––––––––– 2.8
Installing USB driver in Windows ––––––––––– 2.13
II
Page 4
Printing Tasks
5
Printing a Document –––––––––––––––––––––––––––– 5.1
Using Toner Save Mode ––––––––––––––––––––––––– 5.6
Printing Multiple Pages on One Sheet of Paper ––––––– 5.7
Fitting a Document to a selected Paper Size ––––––––– 5.8
Printing Posters ––––––––––––––––––––––––––––––– 5.9
Setting Graphic Properties –––––––––––––––––––––– 5.11
Printing Watermarks ––––––––––––––––––––––––––– 5.13
Using Page Overlay ––––––––––––––––––––––––––– 5.16
Reprinting the Last Page ––––––––––––––––––––––– 5.20
Printing in a Network Environment –––––––––––––––– 5.21
Maintaining Your Printer
6
Maintaining the Toner Cartridge ––––––––––––––––––– 6.1
Cleaning the Printer –––––––––––––––––––––––––––– 6.4
Problem Solving
7
Troubleshooting Checklist –––––––––––––––––––––––– 7.1
Solving General Printing Problems ––––––––––––––––– 7.2
Clearing Paper Jams –––––––––––––––––––––––––––– 7.6
Solving Print Quality Problems ––––––––––––––––––– 7.11
Troubleshooting Error Messages –––––––––––––––––– 7.17
Common Windows Problems ––––––––––––––––––––– 7.20
Common Macintosh Problems –––––––––––––––––––– 7.21
Common Linux Problems –––––––––––––––––––––––– 7.22
Appendix
Printer Specifications –––––––––––––––––––––––––––– A.1
Paper Specifications ––––––––––––––––––––––––––––– A.2
Using Your Printer with Macintosh ––––––––––––––––– A.10
Using Printer in Linux –––––––––––––––––––––––––– A.17
INDEX
III
Page 5
Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1
Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product
conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer are
designed so there is never any human access to laser radiation above a Class I level during
normal operation, user maintenance, or prescribed service condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/Scanner assembly.
The reflected beam, although invisible, can damage your eyes.
CAUTION- INVISIBLE LASER RADIATION WHEN THIS COVER OPEN. DO
NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT
DEM STRAHL AUSSETZEN.
ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION DAN
GEREUSE AU FAISCEAU.
ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA.
EVITARE L’ESPOSIZIONE AL FASCIO.
PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL
RAYO.
ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER
UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSEL. - USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.
VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN ÄR
URKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.
VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
Caution! Hot Surface. Avoid Contract.
IV
Page 6
Ozone Safety
Power Saver
Environmental and Safety Consideration
During normal operation, the Samsung ML-1430 Series printer
produces ozone. The ozone produced does not present a hazard to
the operator. However, it is advisable that the machine be operated
in a well ventilated area.
If you need additional information about ozone, please request
your nearest Samsung dealer.
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
The energy star emblem does not represent EPA endorsement of
any product or service.
V
Page 7
Environmental and Safety Consideration
Radio Frequency Emissions
Fcc Regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you must first stop operation of the
equipment.
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC
Rules.
CAUTION: Changes or modifications not expressly approved by the manufacture
responsible for compliance could void the user’s authority to operate the
equipment.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils
Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
VI
Page 8
Environmental and Safety Consideration
Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolises Samsung Electronics Co.,
Ltd. Declaration of Conformity with the following applicable 93/68/EEC
Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of
the laws of the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
A full declaration, defining the relevant Directives and referenced standards can
be obtained from your Samsung Electronics Co., Ltd. representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21 and TBR 38. To assist in the use
and application of terminal equipment which complies with this standard, the
European Telecommunication Standards Institute (ETSI) has issued an advisory
document (EG 201 121) which contains notes and additional requirements to
ensure network compatibility of TBR21 terminals. The product has been
designed against, and is fully compliant with, all of the relevant advisory notes
contained in this document.
VII
Page 9
CHAPTER
1
1
Introduction
Introduction
Congratulations on the purchase of Samsung ML-1430 Series
printer! This chapter provides information on the following
topics:
◆ Special Features
◆ Printer Components
Page 10
Special Features
Samsung ML-1430 Series is a versatile, productive printer
equipped with special features that improve print quality,
giving you a competitive edge. You can:
• You can print at 600 dots per inch (dpi). See page 5.11.
• Your printer prints 14 pages-per-minute(A4 size), 15 pages-per-minute(Letter size).
Print with excellent quality and high speed
Handle paper flexibly
Save your time and money
• Standard 150-sheet automatic input tray and a 1-sheet
manual input tray support various sizes and types of paper.
• Two output locations: Select either the face-down output
tray or the face-up output slot for the most convenient
access.
• You can use Toner Save mode to use less toner. See page
5.6.
• Print multiple pages on a single sheet of paper to save paper
(N-up printing). See page 5.7.
• One-touch last page printing is allowed in the Ready mode.
See page 5.20.
• The printer automatically conserves electricity by
substantially reducing power consumption when not printing.
• This product meets Energy Star guidelines for energy
efficiency.
I
NTRODUCTION
1.1
Page 11
Special Features
WORLD BEST
Dear ABC
Regards
Create professional documents
• You can customize your documents by using Watermarks
such as “Confidential.” See page 5.13.
• Preprinted forms and letterheads can be printed on plain
paper. See page 5.16.
• Print Posters. The text and pictures of each page of your
document are magnified and printed across the selected
sheet of paper. After the document has printed, trim off the
white edges of each sheet. Tape the sheets together to form
a poster. See page 5.9.
Print in various environments
• You can print in Windows 95/98/Me/NT 4.0/2000/XP.
• Your printer is compatible with Linux and Macintosh.
• The ML-1430 Series printer comes with both Parallel and
USB interfaces.
1.2
INTRODUCTION
Page 12
Printer Components
Front View
Paper output support
Face-down output
tray
Paper support
Automatic input
tray
Paper guides
Output lever
Manual input
tray
Front cover
Face-up output slot
Control panel
I
NTRODUCTION
1.3
Page 13
Printer Components
Inside View
Toner cartridge
Rear View
Power switch
Power receptacle
Front cover
Parallel port
USB port
1.4
INTRODUCTION
Page 14
Memo
Printer Components
INTRODUCTION
1.5
Page 15
CHAPTER
2
2
Setting Up
Setting Up
Your Printer
Your Printer
This chapter provides step by step information on setting up
your printer. Topics included in this chapter are:
◆
STEP 1:
◆
STEP 2:
◆
STEP 3:
◆
STEP 4:
Unpack Your Printer
Install the Toner Cartridge
Load Paper
Connect to the Computer with a Parallel Cable
◆
STEP 5:
◆
STEP 6:
◆
STEP 7:
Turn on the Printer
Print a Demo Page!
Install the Printer Software
Installing USB driver in Windows
Page 16
Unpack Your Printer
1
Remove the printer and all accessories
from the packing carton. Make sure that
your printer has been packed with the
following items:
Notes:
• If any items are missing or damaged,
notify your dealer immediately.
• Components may differ from one
country to another.
• The CD-ROM contains the printer driver,
the User’s Guide, the Adobe Acrobat
Reader program.
Toner cartridgePower cord
CD-ROM
Paper Output Support
2
Carefully remove all packing tapes from
the printer.
3
Attach the supplied paper output
support as shown.
Setup Guide
S
ETTING UP YOUR PRINTER
2.1
Page 17
Install the Toner Cartridge
1
Grasp the front cover by both sides of
the cover and pull it toward you to
open.
2
Remove the toner cartridge from its bag
and remove the paper covering the toner
cartridge completely out of the cartridge.
Discard the paper.
3
Gently shake the cartridge from side to
side to distribute the toner evenly inside
the cartridge.
CAUTION:
To prevent damage, do not expose the
toner cartridge to light for more than a
few minutes. Cover it with a piece of
paper, if left exposed for more than a few
minutes.
If toner gets on your clothing, wipe it off
with a dry cloth and wash clothing in cold
water. Hot water sets toner into fabric.
2.2
SETTING UP YOUR PRINTER
Page 18
4
Locate the cartridge slots inside the
printer, one on each side.
5
Grasp the handle and insert the
cartridge in the printer until it snaps into
place.
Install the Toner Cartridge
6
Close the front cover. Make sure that
the cover is securely closed.
Note: When printing text at 5% coverage, you can expect a toner cartridge life of approximately 2,500
pages (1,000 pages for the toner cartridge that is shipped with the printer).
S
ETTING UP YOUR PRINTER
2.3
Page 19
Loading Paper
1
Pull the paper support on the automatic
input tray up, until it stops.
2
Before loading the paper, flex the sheets
back and forth to loosen them, then fan
them.
Tap the edges of the stack on a table top
to straighten them to prevent paper jams.
3
Load a stack of paper into the automatic
input tray with the print side facingup.
2.4
SETTING UP YOUR PRINTER
Page 20
4
Do not load too much. This tray
holds up to 150 sheets.
Keep the paper below this height
mark.
5
Adjust the paper guides to the width of
the paper stack.
Load Paper
Notes:
• Do not push the width guide far enough to cause the media to warp.
• If you do not adjust the width guide, it may cause paper jam.
• If you are needed to add more sheets of paper while printing, remove the remaining paper
from the tray at first. Then, reinsert them with the new paper. Note that adding new paper
into the remains in the tray may cause paper jams or multiple feeding.
S
ETTING UP YOUR PRINTER
2.5
Page 21
Connect to the Computer
with a Parallel Cable
Note: To connect the printer to the parallel port of the computer requires a
certified parallel cable.
You will need to buy the IEEE1284 compliant cable.
1
Make sure both the printer and the computer are turned off.
2
Plug the parallel printer cable into the
connector on the back of the printer.
Push the metal clips down to fit inside
the notches on the cable plug.
3
Connect the other end of the cable to
the parallel interface port on your
computer, and tighten the screws.
See your computer documentation if
you need help.
If you are using a USB interface
Go to “Installing USB driver in Windows” on
page 2.13.
➜
To the parallel
port on PC
2.6
SETTING UP YOUR PRINTER
Page 22
Turn on the Printer
Demo
ML-1430
Excellent Performance
Saving & Convenience
Laser Beam Printer
1
Plug the power cord into the power
receptacle on the back of the printer.
2
Plug the other end into a properly
grounded AC outlet.
3
Turn on the power.
Print a Demo Page!
➜
To AC outlet
As the printer powers up, all the printer
control panel lights turn on briefly. When
only the Data light remains on, press and
hold the Demo button.
Hold down the button for about 2 seconds
until all lights blink slowly, then release,
the demo page will print.
The demo page provides a sample of the
print quality and helps you verify the
printer is printing correctly.
S
ETTING UP YOUR PRINTER
2.7
Page 23
Install the Printer Software
Included with your printer is a CD-ROM containing the printer
driver for some of the most popular Windows software
applications. To operate your printer, you must install a printer
driver, which translates data from your application into data
that the printer understands.
If you are printing with a parallel interface
Go to page 2.9 for information on installing the print software
on a computer that is attached directly to the printer with a
parallel cable.
If you are printing with a USB interface
Go to “Installing USB driver in Windows” on page 2.13, for
information on installing the print software on a USB-enabled
computer.
If you are printing from Macintosh
Go to “Using Your Printer with a Macintosh” on page A.10, for
information on installing the print software and printing from
Macintosh.
If you are printing in Linux
Go to “Using Printer in Linux” on page A.17, for information on
installing the Linux driver.
Before Installing the Printer Software
Verify the following:
• At least 32 MB(Windows 9x/Me/NT), 128 MB(Windows2000/XP) or more of RAM is installed on your PC.
• There is at least 200 MB of free disk space on your PC.
• All applications are closed on your PC before beginninginstallation.
• Windows 95, Windows 98, Windows Me, Windows NT 4.0,
Windows 2000 or Windows XP.
2.8
SETTING UP YOUR PRINTER
Page 24
S
A
M
S
U
N
G
M
L
-
1
4
3
0
Install the Printer Software
Installing the Printer Software from the CD-ROM
1
Place the CD-ROM in the CD-ROM drive. Installation will
start automatically.
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, and type x:\cdsetup.exe
in the Open box (where x is the drive letter for the CD-ROM
drive), then click OK.
Note: If the New Hardware
Found box appears during the
installation procedure, click
the x in the upper right
corner of the box, or click
Cancel.
2
When the opening screen appears, select the appropriate
language.
3
Click Install the Samsung Software on your PC.
S
ETTING UP YOUR PRINTER
2.9
Page 25
Install the Printer Software
4
The Welcome window opens. Click Next.
5
The files are copied into the appropriate directory.
6
Click Finish.
2.10
SETTING UP YOUR PRINTER
Page 26
Software Installation Tips
Install the Printer Software
How do I access
printer features ?
How do I remove the
printing software ?
Some printer features, such as paper size and page
orientation, may be available through your application settings.
Use application settings, if available, because they override
printer driver settings.
Access advanced printer features through your printer driver.
See the chapter 5, “Printing Tasks” for instructions on using
your printer driver features.
In Windows, after installation, the Uninstall icon in the
Samsung ML-1430 Series program group allows you to select
and remove any or all of the Samsung ML-1430 Series printing
system components. If you are upgrading the printer driver, or
if your installation fails, uninstall the driver doing as the
following instructions.
1
From the Start menu, select Programs.
2
Select Samsung ML-1430 Series, and then Samsung
ML-1430 Series Driver Maintenance.
3
The Samsung ML-1430 Series Driver Maintenance dialog
box appears. Check Remove and then click Next.
4
When you are asked to confirm your selection, click OK.
5
The Samsung ML-1430 Series printer driver and all of its
components are removed from your computer.
6
Click Finish.
S
ETTING UP YOUR PRINTER
2.11
Page 27
Install the Printer Software
If you have installing
problems
Can I use this printer in
the other OS?
• Exit your software programs. Then turn off the computer and
the printer. Turn on the printer, then turn on the computer.
• Close any virus protection programs that are running on your
computer.
• If you fail the installation, you will have to reinstall.
1. From the Start menu, select Programs.
2. Select Samsung ML-1430 Series, and then
Samsung ML-1430 Series Driver Maintenance.
3. The Samsung ML-1430 Series Driver Maintenance dialog
box appears. Check Repair and then click Next.
4. When you finish reinstallation, click Finish.
The Samsung ML-1430 Series Printer supports the Linux
system. Go to “Using Printer in Linux” on page A.17 for
information on installing the Linux driver.
2.12
SETTING UP YOUR PRINTER
Page 28
Installing USB driver in Windows
If you have a USB (Universal Serial Bus) port enabled on your computer, and
if your computer is running Windows 98/Me/2000/XP, you can connect your
printer to the USB chain of devices.
Note: Connecting the printer to the USB port of the computer
requires a certified USB cable. You will need to buy the USB
1.0 or 1.1 compliant cable.
Installing USB driver in Windows 98/Me
1
1. Connect printer
with USB cable
and install USB
driver
Make sure that both the printer and computer are turned ON.
2
Plug one end of the USB cable into the USB port on the printer.
➜
To the USB port
on PC
3
Plug the other end into the USB port on the computer.
S
ETTING UP YOUR PRINTER
2.13
Page 29
Installing USB driver in Windows
4
The Add New Hardware Wizard dialog box appears. Click
Next.
5
Check Search for the best driver for your device and click
Next.
2.14
SETTING UP YOUR PRINTER
Page 30
Installing USB driver in Windows
6
Check CD-ROM drive and click Browse, then choose D:\USB
(where D is the drive letter for the CD-ROM drive). Click Next.
7
Click Next. The USB driver will be installed.
S
ETTING UP YOUR PRINTER
2.15
Page 31
Installing USB driver in Windows
8
Click Finish.
Note: If you already installed
the printer driver, the
International Setup Version
screen doesn’t appear.
9
When the opening screen appears, select the appropriate
language.
10
Click Install the Samsung Software on your PC.
Follow the instructions on the screen to complete the
installation. For more details, see page 2.9.
Notes:
• If you want to use your printer with the Parallel cable, remove the
USB cable and connect the Parallel cable. Then reinstall the printer
driver.
• If your printer doesn’t work properly, reinstall the printer driver.
2.16
SETTING UP YOUR PRINTER
Page 32
Installing USB driver in Windows
S
A
M
S
U
N
G
M
L
-
1
4
3
0
Installing USB driver in Windows 2000/XP
1. Connecting USB
2. Installing USB
driver
Note: All applications must be
closed on your PC before
beginning installation.
Connect your printer with the USB cable.
For the information on connecting the cable, see page 2.13.
The New Hardware Found dialog box appears.
Click Cancel, and insert the supplied CD-ROM into your CDROM drive.
1
When the opening screen appears, select the appropriate
language.
2
Click Install the Samsung Software on your PC.
Follow the instructions on the screen to complete the
installation. For more details, see page 2.9.
Notes:
• If you want to use your printer with the Parallel cable, remove the
USB cable and connect the Parallel cable. Then reinstall the printer
driver.
• If your printer doesn’t work properly, reinstall the printer driver.
S
ETTING UP YOUR PRINTER
2.17
Page 33
Installing USB driver in Windows
Frequently Asked Questions About USB
Q
What is USB?
Q
Universal Serial Bus (USB) makes it easy to connect devices to
A
A
your computer without having to open the PC. USB uses a
standard port and plug combination for connecting devices like
printers, modems, scanners, and digital cameras. It also offers
the benefit of being able to add, remove, and move devices.
Because USB is a relatively new technology, we recommended
using a parallel printing connection. However, USB is an option to
customers who want to print from Windows 98/Me/2000/XP
across the USB cable. If your computer’s USB port is enabled and
properly setup, you can connect your printer via a USB cable.
How can I determine if my computer’s USB port is enabled?
Q
Q
In Windows 98/Me, select Start ➝ Settings ➝ Control Panel.
1
A
A
Double-click the System icon.
2
Click the Device Manager tab.
3
Click the plus (+) icon before the Universal Serial Bus
4
Controller item.
If you see a USB host controller and a USB root hub listed, then
the USB is properly enabled. If you have multiple hubs on the
USB chain, try connecting your printer to a different hub or to
another USB device. Also, insure the cable connections are firm.
(USB hubs are hardware devices into which you can plug multiple
USB cables.)
If you do not see these devices listed, refer to your computer’s
documentation or contact the manufacturer for more information
on enabling and setting up the USB. Remember, you can also use
a parallel cable to connect your printer’s parallel port to your
computer. (If you decide to switch to a parallel cable connection,
you may need to remove and reinstall the printer software. )
2.18
SETTING UP YOUR PRINTER
Page 34
Installing USB driver in Windows
Can other users on my USB chain print to my ML-1430 Series
Q
Q
printer on the USB chain?
Yes. Windows 98/Me/2000/XP allows you to “share” your printer
A
A
Q
After I install my printer, why isn’t my ML-1430 Series printer
Q
assigned to an LPT printer port in the Print dialog box of my
software application?
using software settings on your computer. After others on the USB
chain have installed the printer software for your specific printer,
they can print to your shared printer.
USB uses a different naming convention for USB devices. After the
A
A
How can I increase printing speed and quality?
Q
Q
A
A
printer has been installed, you see SSUSB:(your printer name)
instead of LPT.
When operated on a USB chain, your printer may print slower if
other USB devices are being used while you’re printing. For
optimal print performance, avoid using other devices in the USB
chain while printing.
S
ETTING UP YOUR PRINTER
2.19
Page 35
CHAPTER
3
3
Using the
Using the
Control Panel
Control Panel
This chapter describes how to use the printer’s control panel.
It provides information on the following topics:
◆ Control Panel Buttons
◆ Control Panel Lights
Page 36
Toner SaveCancel/Reprint
Demo
DataPaperError
Control Panel Buttons
The printer has three buttons: Toner Save, Cancel/Reprint and Demo.
Demo
Print demo page
Press and hold Demo for about 2 seconds until the
control panel lights blink slowly to print a demo page.
The printer must be in the Ready mode.
Start manual feeding
When you select Manual for Paper Source from your
software application, you should press Demo each
time you load a sheet of paper manually. For further
information, see “Using the Manual Input tray” on
page 4.5.
Clean the inside of the printer
Press and hold Demo for about 10 seconds until the
control panel lights remain lit. After cleaning the
printer, one cleaning sheet prints. For further
information, see page 6.5.
U
SING THE CONTROL PANEL
3.1
Page 37
Control Panel Buttons
Cancel/Reprint
Toner Save
Cancel job
Press Cancel/Reprint and hold until the control panel
lights blink to cancel a job the printer is currently
printing. The Error light will blink while the print job
is cleared from both the printer and the computer, and
then return to the Ready mode. This may take some
time, depending on the size of the print job.
Note: If the Cancel/Reprint button is accidentally
pushed, the job must be reprinted. There is no
undo function.
Reprint last page of the job
If you press Cancel/Reprint in the Ready mode, the
printer prints the last page of the last print job. See
page 5.20.
Turn the Toner Save Mode on/off
3.2
USING THE CONTROL PANEL
(on)
Toner Save
(off)
Press Toner Save to turn the Toner save mode on or
off. The printer must be in the Ready mode.
• If the button backlight is on, toner save mode
activates and the printer uses less toner to print a
document.
• If the button backlight is off, toner save mode is
disabled and you will print in normal quality.
To enable or disable the Toner Save mode using this
button, the Toner Save Mode option in the printer
driver must be set to Printer Setting.
For further information on the Toner Save mode,
see page 5.6.
Page 38
Error
Paper
Data
Data
Error
Paper
Data
Error
Paper
Data
Error
Paper
Control Panel Lights
The control panel lights indicate the status of your printer. If the Error light is on, the printer
is experiencing an error. See “Troubleshooting Error Messages” on page 7.17.
Control Panel Light Message
Ready mode
The Data light is on and the printer is ready to print.
No action is needed. If you press and hold the Demo button for about 2
seconds, a demo page will print.
Processing
The printer is receiving or processing data. Wait for the job to print.
Pressing the Cancel/Reprint button cancels the current job. One or two pages
may print as the printer clears the print job. The printer will return to the
Ready mode after the job has been canceled.
Paper out
The printer is out of paper.
Load paper into the printer. For the automatic tray, there is no need to press
any button to reset. For the manual tray, press the Demo button after loading.
Waiting the Demo button to be pressed
In the Manual Feed mode, the printer is waiting the Demo button to be pressed.
Press the Demo button to start printing. You must press the button to print
each page after loading paper into the manual input tray.
U
SING THE CONTROL PANEL
3.3
Page 39
CHAPTER
4
4
Print Media
Print Media
This chapter will help you understand the types of paper you
can use with the Samsung ML-1430 Series printer and how to
properly load paper in the input trays for the best print
quality.
Topics included in this chapter are:
◆ Choosing Paper and Other Media
◆ Selecting the Output Location
◆ Loading Paper
◆ Printing on Envelopes
◆ Printing on Heavy Paper
◆ Printing on Labels
◆ Printing on Transparencies
◆ Printing on Preprinted Paper
◆ Printing on Card Stocks
Page 40
Choosing Paper and Other Media
You can print on a variety of print media, including plain paper,
envelopes, labels, transparencies and card stock. See “Paper
Specifications” on page A.2. For the best possible print quality,
use only high-quality copier-grade paper.
When you choose print media, consider the following:
• Desired outcome: The paper you choose should be
appropriate for the project.
• Size: You can use any size paper that fits easily within the
adjusters of the paper tray.
• Weight : Your printer supports the following paper weights:
• 16~24 lb bond for the automatic input tray
• 16~43 lb bond for the manual input tray
• Brightness: Some paper is whiter than others and produces
sharper, more vibrant images.
• Surface smoothness: The smoothness of the paper affects
how crisp the printing appears on paper.
CAUTION: Using media that does not conform to the
specifications listed in this section can cause problems that may
require service. This service is not covered by the warranty or
service agreement.
P
RINT MEDIA
4.1
Page 41
Choosing Paper and Other Media
Media Sizes and Capacities
Media Size
Plain Paper
Letter (8.5 x 11 in.)
Legal (8.5 x 14 in.)
Executive (7.25 x 10.5 in.)
A4 (210 x 297 mm)
A5 (148 x 210 mm)
A6 (105 x 148 mm)
Folio (8.5 x 13 in.)
B5 (182 x 257 mm)
Envelopes
No. 10 (4.12 x 9.5 in.)
DL (110 x 220 mm)
C5 (162 x 229 mm)
C6 (114 x 162 mm)
B5 (176 x 250 mm)
Monarch (3.87 x 7.5 in.)
Input Source/Capacity
Automatic Input Tray
150
150
150
150
150
50
150
–
5
5
5
5
5
5
1
Manual Input Tray
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Labels
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
5
5
1
1
Transparency film
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
Card stock
Bond Paper
Thin Paper
2
(12 lb ~ 16 lb)
Thick Paper (24 lb ~ 43 lb)
1
Depending on paper thickness, maximum capacity may be reduced.
2
Thin Paper Mode is selected in case of the 16lb paper such as Georgia Pacific 16lb, Boise cascade 16lb or
less than 16lb paper and 16lb cotton paper such as Fox river 16lb.
4.2
PRINT MEDIA
5
5
5
5
150
5
1
1
1
1
1
1
Page 42
Paper Guidelines
When selecting or loading paper, envelopes, or other special
media, keep these guidelines in mind:
Choosing Paper and Other Media
• Attempting to print on damp, curled, wrinkled, or torn paper
can cause paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multiply forms.
• Use only high-quality, copier grade paper.
• Do not use paper that has been printed on or that has
been fed through a photocopier.
• Do not use paper with irregularities, such as tabs or
staples.
• Do not attempt to overload the tray during printing.
• Avoid paper with embossed lettering, perforations, or
texture that is too smooth or rough.
• Colored paper should be of the same high quality as white
photocopy paper. The pigments must withstand the printer’s
fusing temperature of 400°F (205°C) for 0.1 second without
deterioration. Do not use paper with a colored coating that
was added after the paper was produced.
• Preprinted forms must be printed with nonflammable, heatresistant inks that do not melt, vaporize, or release
hazardous emissions when subject to the printer’s fusing
temperature.
• Store paper in its ream wrapper until ready for use. Place
cartons on pallets or shelves, not on the floor.
• Do not place heavy objects on top of the paper, whether it
is packaged or unpackaged.
• Keep paper away from moisture, direct sunlight or other
conditions that can cause wrinkle or curl.
P
RINT MEDIA
4.3
Page 43
Selecting the Output Location
The printer has two output locations: the face-up output slot and the face-down output
tray. You can select the output location by changing the position of the output lever on the
front of the printer. To use the face-down output tray, be sure the output lever is in upper
(normal) position. To use the face-up output slot, push the output lever down.
• If paper coming out of the face-down output tray has problems, such as excessive curl, tryprinting to the face-up output slot.
• To avoid paper jams, do not change the position of the output lever while printing.
Printing to the Face-Down Output Tray
The face-down output tray collects paper
in face-down order. To use, make sure
the output lever is in the upper position.
(If it is not, push it up)
The face-down output tray should be
used for most print jobs and is
recommended when printing large jobs.
Printing to the Face-Up Output Slot
The printer prints to the face-up output
slot if open. Push the output lever down
to open the slot. Paper will come out of
the printer face-up.
Using the face-up output slot might
improve output quality with the following:
• envelopes
• labels
• Transparency films
• paper heavier than 24 lb (90 g/m
2
)
4.4
PRINT MEDIA
Page 44
Loading Paper
Proper paper loading helps prevent paper jams and insures
trouble-free printing. Do not remove paper from the tray(s)
while a job is printing. Doing so may cause a paper jam.
Using the Automatic Input Tray
The automatic input tray holds 150 sheets of paper and five
sheets of special media. See “Media Sizes and Capacities” on
page 4.2 for acceptable paper size and capacities for each
input tray.
Load a stack of paper into the automatic input tray and
print. For details on loading paper in the automatic input
tray, see “Loading Paper” on page 2.4.
Note: Before using the automatic input tray, you must remove the
paper from the manual input tray.
Using the Manual Input Tray
If you select Manual in the Paper Source option, you can manually load paper in the
manual
quality after each page is printed.
If you experience a paper jam from the automatic
time into the manual
Note: To avoid a paper jam, use the manual tray with the automatic input tray loaded with paper.
1
input tray
Load the print media in the manual
input tray with the print side up.
Adjust the paper guide against the stack
of print media without bending the
stack.
. Manually loading paper can be helpful when you want to check the print
input tray
input tray,
.
load one sheet of paper at a
P
RINT MEDIA
4.5
Page 45
Demo
Loading Paper
2
Push the output lever down to open the
face-up output slot.
3
When you print a document, you must
select Manual for Paper Source from
the software application, and then select
the correct paper size and type. For
details, see page 5.3.
4
Press Demo to start feeding.
5
Print the document.
6
If you are printing multiple pages, load
the next sheet after the first page prints
out.
7
Press Demo to start feeding.
Notes:
• The face-up output slot may not hold the printed pages properly.
• The printed pages will not stack in the face-down output tray unless you change output lever position.
After you finish using the face-up output slot, you must change the position of the output lever to the
normal position by pushing it up.
4.6
PRINT MEDIA
Page 46
Printing on Envelopes
Guidelines
• Only use envelopes recommended for laser printers. Before you load envelopes in the
input tray, make sure that they are undamaged and are not stuck together.
• Do not feed stamped envelopes.
• Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives
as these envelopes may severely damage the printer.
1
Flex or fan the envelopes before loading.
2
Load the envelopes into the input tray
with the flap side down.
The stamp area is on the right side
and the end of the envelope with thestamp area enters the tray first.
3
Adjust the guide to the edge of the
envelope stack.
P
RINT MEDIA
4.7
Page 47
Printing on Envelopes
4
Push the output lever down.
5
When you print on envelopes, configure
the paper source, type and size properly
in the software application. For details,
see page 5.3.
6
Press Demo to start feeding.
Note: If you select Auto Select in the Paper
Source and load the envelope one by one,
you need not press the Demo button.
7
Print the document.
8
After printing, push the output lever up.
4.8
PRINT MEDIA
Page 48
Printing on Heavy Paper
Guidelines
• Heavy paper is any paper heavier than 24 lb (90 g/m2). For cotton papers, you can use
24 lb paper. The maximum paper weight available for your printer is 43 lb (163g/m
2
• Do not use extremely heavy paper stock (greater than 43 lb, or 163 g/m
Misfeeds, mis-stacking, media jams, poor toner fusing, poor print quality, and excessive
mechanical wear can result.
1
Load paper in the input tray with the
print side up.
Adjust the guide to fit the width of the
labels.
2
Push the output lever down.
bond).
2
).
3
When you print on heavy paper, select
Bond in the Paper Type section, and
then configure the paper source, and
size in the software application. For
details, see page 5.3.
4
Press Demo to start feeding.
P
RINT MEDIA
4.9
Page 49
Printing on Labels
Guidelines
• Only use labels recommended for laser printers.
• Verify that the labels’ adhesive material can tolerate a fusing temperature of 200°C
(392°F) for 0.1 second.
• Make sure that there is no exposed adhesive material between the labels. Exposed areas
can cause labels to peel off during printing, cause paper jams. Exposed adhesive can also
cause damage to printer components.
• Do not feed a sheet of labels through the printer more than once. The adhesive backing
is designed for one pass through the printer.
• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or
otherwise damaged.
1
Load labels in the input tray with print
side up.
Adjust the guide to fit the width of the
labels.
2
Push the output lever down.
3
To print on labels, configure the paper
source, type and size in the software
application. For details, see page 5.3.
4
Press Demo to start feeding.
Note: To prevent labels from sticking, do
not let the printed label sheets stack up
as they are printed out.
4.10
PRINT MEDIA
Page 50
Printing on Transparencies
Guidelines
• Only use transparencies recommended for use in laser printers.
• Insure transparencies are not wrinkled, curled, or have any torn edges.
• Hold the transparencies by the edges and avoid touching the print side. Oils deposited on
the transparency can cause print quality problems.
• Be careful not to scratch or leave fingerprints on the print side.
1
Load transparencies in the input tray
with print side up, and the top with
the adhesive strip going first.
Adjust the guide to fit the width of the
transparencies.
2
Push the output lever down.
3
To print on transparencies, configure the
paper source, type and size in the
software application. For details, see
page 5.3.
4
Press Demo to start feeding.
Notes:
• To prevent transparencies from sticking, do
not let the printed sheets stack up as they
are printed out.
• Place transparencies on a flat surface after
removing them from the printer.
P
RINT MEDIA
4.11
Page 51
L
E
T
T
E
R
H
E
A
D
Printing on Preprinted Paper
Guidelines
• Letterhead must be printed with heat-resistant ink that will not melt, vaporize, or release
hazardous emissions when subjected to the printer’s fusing temperature of 400°F
(205°C) for 0.1 second.
• Ink on letterhead must be non-flammable and should not adversely affect any printer
rollers.
• Forms and letterhead should be sealed in moisture-proof wrapping to prevent changes
during storage.
• Before loading preprinted paper as forms and letterhead, verify that the ink on the paper
is dry. During the fusing process, wet ink can come off preprinted paper.
1
Load letterhead into the input tray
with the design face up, bottom
edge toward the printer.
Adjust the guide to fit the width of the
paper stack.
2
To print on preprinted paper, configure
the paper source, type and size in the
software application. For details, see
page 5.3.
4.12
PRINT MEDIA
Page 52
Printing on Card Stocks
Postcards, 3” X 5” index cards can be printed with the Samsung ML-1430 Series printer.
Guidelines
• Insert the short-edge first into the
selection through the software. Inserting paper long-edge first may cause a paper jam.
• Do not print on card stock that is too small or too large. The minimum size is 76 X 127
mm (3” X 5”) for the manual input tray and 95 X 127 mm (3.8” X 5”) for the automatic
input tray, and the maximum size is 216 X 356 mm (8.5” X 14”).
• Set margins at least 6.4 mm (0.25 in.) away from the edges of the media in the software
application.
1
Load print media in the input tray with
print side up, short edge first .
Adjust the guide to fit the width of the
media.
2
Push the output lever down.
input tray
. To print in landscape mode, make this
3
Configure the paper source, type in the
printer driver’s properties (see page
5.3) and print.
4
Press Demo to start feeding.
P
RINT MEDIA
4.13
Page 53
CHAPTER
5
5
Printing Tasks
Printing Tasks
This chapter explains the printing options and common printing
tasks.
Topics included in this chapter are:
◆
Printing a Document
◆
Using Toner Save Mode
◆
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)
◆
Fitting a Document to a Selected Paper Size
◆
Printing Posters
◆
Setting Graphic Properties
◆
Printing Watermarks
◆
Using Page Overlay
◆
Reprinting the Last Page
◆
Printing in a Network Environment
Page 54
Printing a Document
This procedure describes the steps required for printing from
various Windows applications. The exact steps for printing a
document may vary depending upon the application program.
Refer to your software application’s documentation for the
exact printing procedure.
1
Open the document to print.
2
Select Print from the File menu. The Print dialog box is
displayed (the Print dialog box for your application may
look slightly different).
The basic print settings are selected within the Print dialog
box. These settings include the number of copies, paper
size, and page orientation.
If you see a Properties button,
click it. If you see Setup,
Printer, or Options, click that
button instead; then click
Properties in the next screen.
Make sure that your
printer is selected.
PRINTING TASKS
5.1
Page 55
Printing a Document
3
To take advantage of the printer features, click Properties
in the application’s print dialog box and go to step 4.
If you see Setup, Printer, or Options, click that button
instead. Then click Properties in the next screen.
4
The Properties dialog box allows you to access and change
printer settings.
If necessary, click the Paper tab to display the settings
shown below. The Paper tab allows you to change the
settings for basic paper handling.
5.2
PRINTING TASKS
Page 56
Printing a Document
Select Auto Select from the Paper Source options box
unless you are printing with special media. To print with
special media, select Manual and feed one sheet at a time
into the printer. See page 4.5.
Select Use Printer Default from the Paper Type options
box unless you want to use a different kind of print media.
To use a different kind of media, select the corresponding
print media name in the Paper Type options box. For more
information, refer to Chapter 4 ‘Print Media’.
Select the paper size you have loaded in your printer.
The Paper Orientation option allows you to select the
direction in which information is printed on a page. Portrait
prints across the width of the page, letter style. Landscape
prints across the length of the page, spreadsheet style.
Landscape
Portrait
You can also see the printable area.
PRINTING TASKS
5.3
Page 57
Printing a Document
Notes:
• Most Windows applications will override settings you specify in the
• The settings you change remain in effect only while you are using
5
Click the other tabs on the top of the Properties dialog box
to access other features.
6
When you complete the print settings, click OK until the
Print dialog box is displayed.
7
Click OK to start printing.
printer driver. Change all print settings available in the software
application first, then change any remaining settings using the printer
driver.
the current program. To make your changes permanent, make
them in the Printers folder as follows:
1. Click the Windows Start button.
2. Select Settings, then Printers to open the Printers window.
(Windows 9x/Me/2000)
Select Printers and Faxes. (Windows XP)
3. Select the Samsung ML-1430 Series printer icon.
4. Click the right mouse button and select Properties to open the
properties window. (Windows 9x/Me)
Click the right mouse button and select Document Defaults to
open the document defaults window. (Windows NT)
Click the right mouse button and select Printing Preferences to
open the printing preferences window. (Windows 2000/XP)
5.4
PRINTING TASKS
Page 58
Cancel/Reprint
Canceling a Print Job
There are two ways to cancel a print job.
To stop a print job from your printer
Press the Cancel/Reprint button and hold until the control
panel lights blink to cancel a job the printer is currently
printing.
The printer will finish printing the page and delete the rest of
the print job while the Error light is blinking. Pressing
Cancel/Reprint cancels only the current job in the printer. If
more than one print job is in the printer memory,
Cancel/Reprint must be pressed once for each job.
Printing a Document
Using Help
To stop a print job from the Printers folder
1. From the Start menu, select Settings.
2. Select Printers to open the Printers window, then doubleclick the Samsung ML-1430 Series icon.
3. From the Document menu, select Cancel Printing
(Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).
The Samsung ML-1430 Series printer has a help screen that
can be activated by the Help button in the printer’s properties
dialog box. You can also click ? from the upper right hand
corner, and then click on any setting.
These help screens give detailed information regarding the
printer features provided by the Samsung ML-1430 Series
printer driver.
To restore the default printer properties setting when you
change the print settings, click Default in the Samsung
ML-1430 Series Properties dialog box.
PRINTING TASKS
5.5
Page 59
Toner Save
Using Toner Save Mode
Toner Save mode allows the printer to use less toner on
each page. Selecting this option will extend the life of your
toner cartridge and reduce your cost per page without a
significant reduction in print quality.
There are two ways to enable the Toner Save mode:
To enable this feature from your printer
Press the Toner Save button on the control panel. The printer
must be in Ready mode (Data light is on).
• If the button backlight is on, toner save mode activates and
the printer uses less toner to print a page.
• If the button backlight is off, toner save mode is disabled
and the printer prints in a normal mode.
Note: To enable or disable the Toner Save mode from the control
panel, the Toner Save Mode option in the printer driver must be set
to Printer Setting. See below.
To enable this feature from the software application
1
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
2
Click the Graphic tab, and select the Toner Save Mode
option. You have the following options:
• Printer Setting: If you select this option, this feature is
determined by the setting you’ve made on the control
panel of the printer.
• Standard: If you don’t need to save toner to print a
document, select this option.
• Save: Select this option to allow the printer to use less
toner on each page.
5.6
PRINTING TASKS
3
Click OK.
Page 60
12
34
1243
65
798
Printing Multiple Pages on
One Sheet of Paper
You can select the number of pages to print on a single sheet
of paper. To print more than one page per sheet, the pages
will appear decreased in size and arranged on the sheet. You
can print up to 16 pages on one sheet.
1
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
4 pages per sheet
From the Paper tab, select the paper orientation, source,
size and type.
2
Click the Output tab, and choose Multiple Pages Per
Side in the Type drop-down list. Then select the number
of pages you want to print per sheet (1, 2, 4, 9 or 16) in
the Pages per sheet drop-down list.
(N-Up Printing)
9 pages per sheet
3
Click Print Page Borders to print a border around each
page on the sheet. Print Page Borders is enabled only if
the Pages per sheet is 2, 4, 9, or 16.
Click OK to start printing.
4
PRINTING TASKS
5.7
Page 61
A
Fitting a Document To a Selected Paper Size
This feature allows you to scale your print job to any selected
paper size regardless of the digital document size. This can be
useful for checking fine details on a small document.
1
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
2
Click the Output tab, and select Fit to Page in the Type
drop-down list.
3
You’ll see the Application Page Size and be prompted to
select the Fit to paper Size. Select the correct size from
the drop-down list.
Click OK to start printing.
4
5.8
PRINTING TASKS
Page 62
Printing Posters
Poster printing allows you to print a single-page document
onto 4, 9, or 16 sheets of paper, which can be pasted together
to form one poster-size document.
1
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
From the Paper tab, select the paper orientation, source,
size and type.
Poster printing
with 2x2 style
2
Click the Output tab, and select Poster Printing in the
Type drop-down list.
PRINTING TASKS
5.9
Page 63
Printing Posters
3
To determine the scaling factor, select the Style; 2x2, 3x3
or 4x4.
For example, if you select 2x2, the output will be
automatically stretched to cover four physical pages.
➛➛
2 x 2
➛➛
4
You may specify an overlap in millimeter or inch to make it
➛➛
➛➛
3 x 3
easier to reconstruct the resulting poster.
0.25 inch
Overlap=0
5
Click OK to start printing.
Overlap=0.25
0.25 inch
5.10
PRINTING TASKS
Page 64
Setting Graphic Properties
Use the following options to adjust the print quality for specific
printing needs when you access the printer properties. See
page 5.1 for more information on accessing printer properties.
Click the Graphic tab to display the settings shown below.
Resolution
Click here to save
the changes when
setting is done.
When the "Dark Text" is checked, all text in your document is
allowed to print darker than normal document.
When the "All Text To Black" is checked, all text in your
document is allowed to print solid black, regardless of the color
it appears on the screen.When it is not checked, colored text is
allowed to print in shades of gray.
You can select the printing resolution by choosing either
300 DPI or 600 DPI. The higher the setting, the sharper the
clarity of printed characters and graphics. Higher settings may
increase the time it takes to print a document.
PRINTING TASKS
5.11
Page 65
Setting Graphic Properties
Darkness
Reprint
Reprint When Jam
Use this option to lighten or darken the image appearance of
your print jobs.
• Normal – For normal documents.
• Light – For bolder line widths or darker gray-scale images.
• Dark – For finer line width, higher definition in graphics, and
lighter gray-scale images.
You can set the printer to reprint the last page of the last job
when the Cancel/Reprint button is pressed. For details, see
‘Reprinting the Last Page’ on page 5.20.
With this option ON, the printer stores the image for a printed
page until the printer signals that the page has successfully
exited the printer. If a paper jam occurs, the printer will
automatically reprint all jammed pages after the jam is
cleared.
Power Save Mode
Altitude Correction
5.12
PRINTING TASKS
To conserve power when the printer is idle, set the printer to
enter a reduced power state after completing a print job,
according to a time specified in the Power save Mode box.
Select the desired length of time from the drop-down list.
If your printer is constantly in use, select OFF to keep the
printer ready with the minimum warm-up time. This uses more
energy to keep the printer ready to print.
With this option checked, you can optimize the print quality for
a low pressure area, such as a high ground.
Page 66
Printing Watermarks
The Watermark option allows you to print text over an existing
document. For example, you may want to have large gray
letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally
across the first page or all pages of a document.
There are several predefined watermarks in the ML-1430
Series printer, these can be modified or you can add new ones
to the list.
1
To use an existing
watermark
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
2
Click the WaterMarks tab and select the desired
watermark in the Message drop-down list. You will see the
selected watermark in the preview window.
Click OK to start printing.
3
preview window
PRINTING TASKS
5.13
Page 67
Printing Watermarks
To create or edit a
watermark
1
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
2
Click the WaterMarks tab, and enter the desired text
message in the Text field. This will be displayed in the
preview window. The preview window is provided so that you
can see how the watermark will appear on the printed page.
3
Select the desired watermark options. You can select the
font type and size, color and angle. There are three
checkboxes at the bottom of the dialog box:
• Transparent Text – Allows the document to show
through the watermark.
• As Outline only – Prints the text outline of the
watermark. This setting globally
effects all watermarks in the list.
• On First Page only – Prints the watermark only on the
first page.
5.14
Use these scroll
bars to adjust the
position.
PRINTING TASKS
Page 68
Printing Watermarks
4
If you have created a new or edited an existing watermark,
the Add and Update button is enabled.
To add a new watermark to the list, click Add.
5
To edit, select the desired watermark from the list, edit,
and then click Update.
6
To complete the edit, click OK, and start printing.
To stop printing the watermark, select None in the Message
drop-down list.
To delete a watermark
1
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
2
From the WaterMarks tab, select the watermark for
deletion from the Messages drop-down list.
3
Click Delete.
4
Click OK.
PRINTING TASKS
5.15
Page 69
WORLD BEST
Dear ABC
Regards
WORLD BEST
Using Page Overlay
What is an Overlay?
Creating a New
Page Overlay
An overlay is text and/or images stored in the computer HDD
as a special file format that can be printed on any document.
Overlays are often used to take the place of preprinted forms
and letterhead paper. Rather than using preprinted letterhead,
you can create an overlay containing the exact same
information that is currently on your letterhead. To print a
letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the printer. You need only tell
the printer to print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay
containing your logo or image.
1
Create or open a document containing text or an image for
use in page overlay. Position the items exactly as you wish
them to appear when printed as an overlay. If needed, save
the file for later use.
5.16
PRINTING TASKS
2
Select Print from the File menu. Then click Properties in
the application’s Print dialog box to access the printer
properties. For details, see page 5.1.
3
Click the Overlays tab, and click Create Overlay.
Page 70
Using Page Overlay
4
In the Create Overlay dialog box, type a name of up to
eight characters in the File name box. Select the
destination path if necessary. (The default is
C:\FORMOVER).
Using Page Overlay
5
Click Save. You will see the name in the Overlay List box.
6
Click OK or Yes until you complete the creation.
The file is not printed out. Instead it is stored on your
computer HDD disk.
Note: The overlay document size must be the same as documents
you will print with the overlay.
After an overlay has been created, it is ready to be printed
with your document. To print an overlay with a document:
1
Create or open the document to print.
2
To change the print settings from your software application,
access the printer properties. See page 5.1 to access the
printer properties.
3
Click the Overlays tab, and select the desired overlay from
the Overlay List box.
PRINTING TASKS
5.17
Page 71
Using Page Overlay
4
If the desired overlay file does not appear in the Overlay
List box, click Load Overlay, and select the overlay file.
If the stored overlay file is from an external source, you can
also load the file when you access this Load Overlay
window.
To select the file, click Open. The file is now shown in the
Overlay List box and is available for printing. Select the
overlay from the Overlay List box.
5.18
PRINTING TASKS
Page 72
Using Page Overlay
5
If necessary, click Query Page Overlay. When this box is
checked, a message box appears each time you submit a
document for printing, asking you to print an overlay on
your document.
Answering Yes to the message box means that the
selected overlay will be printed with your document.
Answering No to the message box cancels overlay printing.
If this box is empty, and an overlay has been selected, the
overlay will be automatically printed with your document.
6
Click OK or Yes until the printing starts.
The selected overlay will be downloaded with the print job
and printed on the document.
Deleting a Page
Overlay
You can delete page overlays that are no longer used.
1
In the printer properties dialog box, click the Overlays tab.
2
Select the overlay to delete from the Overlay List box.
3
Click Delete Overlay.
4
Click OK to exit the Print dialog box.
PRINTING TASKS
5.19
Page 73
Cancel/Reprint
Reprinting the Last Page
The Samsung ML-1430’s memory stores the last page of the
last job. If you canceled a print job due to a paper jam or
other problems and want to know which page was printed last,
reprint the last page.
Press Cancel/Reprint in Ready mode to reprint the last page.
Note: To prevent someone from reprinting your document, you can disable the reprinting
feature in the printer’s properties dialog box. When you turn the feature off in the
printer’s properties, the Cancel/Reprint button on the control panel does not perform
the reprinting operation.
To disable this feature:
1. From the Start menu, select Settings and then
Printers.
2. Click the right mouse button on the Samsung
ML-1430 Series printer icon and select Properties to
open the properties window.
3. From the Graphic tab, Select OFF from the Reprint
drop-down list.
With this option OFF, you cannot reprint the last page
from the control panel.
When you want to reprint the last page on the control
panel, you must select ON from the list.
4. Click OK.
5.20
PRINTING TASKS
Page 74
Printing in a Network Environment
If you work in a network environment, you can connect the
ML-1430 Series printer directly to a selected computer (called
the “host computer”) on the network. The printer can then be
shared by other users on the network through a Windows 9x,
Me, NT 4.0, 2000 or XP network printer connection.
Note: You need to install the Samsung ML-1430 Series printer driver
on each computer that will send documents to the printer.
Windows 9x/Me
1
Setting Up Host
Computer
Start Windows.
2
From the Start menu, select Control Panel, and
double-click on the Network icon.
3
Check the File and Print Sharing box, then click OK.
Close the window.
4
Click Start and select Printers from Settings, then
double-click your printer name.
5
Select Properties in the Printer menu.
6
Click the Sharing tab, then check the Shared As box.
Fill in the Shared Name field, then click OK.
PRINTING TASKS
5.21
Page 75
Printing on a Network Environment
1
Setting Up Client PC
Right-click Start, and select Explorer.
2
Open the network folder in the left column.
3
Right-click the shared name, and select Capture
Printer Port.
4
Select the port, check the Reconnect at log on box,
then click OK.
5
From the Start menu, select Settings, then Printers.
6
Double-click your printer icon.
7
From the Printer menu, select Properties.
8
Press the Details tab, select the printer port, then click
OK.
5.22
PRINTING TASKS
Page 76
Windows NT/2000/XP
1
Setting Up Host
Computer
Start Windows.
2
From the Start menu, select Settings, then Printers.
(Windows NT/2000)
From the Start menu, select Printers and Faxes.
(Windows XP)
3
Double-click your printer icon.
4
From the Printer menu, select Sharing.
Printing on a Network Environment
5
Check the Shared box. (Windows NT)
Check the Shared As box. (Windows 2000)
Check the Share this printer box. (Windows XP)
Fill in the Share Name field, then click OK.
(Windows NT)
Fill in the Shared Name field, then click OK.
(Windows 2000/XP)
PRINTING TASKS
5.23
Page 77
Printing on a Network Environment
1
Setting Up Client PC
Right-click Start, and select Explorer.
2
Open your network folder in the left column.
3
Click the shared name.
4
From the Start menu, select Settings, then Printers.
(Windows NT/2000)
From the Start menu, select Printers and Faxes.
(Windows XP)
5
Double-click your printer icon.
6
From the Printer menu, select Properties.
7
Press the Ports tab, click Add Port.
8
Select Local port, and click New Port.
9
Fill in the Enter a port name field, enter the shared
name.
10
Click OK, and click Close .
11
Click OK. (Windows NT)
Click Apply, and click OK. (Windows 2000/XP)
5.24
PRINTING TASKS
Page 78
Printing on a Network Environment
Memo
P
RINTING TASKS
5.25
Page 79
CHAPTER
6
6
Maintaining
Maintaining
Your Printer
Your Printer
This chapter provides suggestions for maintaining the toner
cartridge and printer.
Topics included in this chapter are:
◆ Maintaining the Toner Cartridge
◆ Cleaning the Printer
Page 80
Maintaining the Toner Cartridge
Toner cartridge
storage
Toner cartridge life
expectancy
To get the maximum results from the toner cartridge, keep the
following guidelines in mind.
• Do not remove the toner cartridge from its package until ready
for use.
• Do not refill toner cartridges. The printer warranty does not
cover damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as the printer.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minute.
The life of the toner cartridge depends on the amount of toner
that print jobs require. When printing text at 5% coverage, a
new toner cartridge lasts an average of 2,500 pages. (The
original toner cartridge supplied with the printer lasts an average
of 1,000 pages.)
Recycling toner
cartridge
Saving toner
After installing a new toner cartridge (see page 2.2), follow the
instructions included in the toner cartridge box to recycle the old
cartridge.
To save toner, press the Toner Save button on the printer
control panel. The button will be lit. You can also enable the
Toner Save Mode in the printer properties. Refer to “Using
Toner Save Mode” on page 5.6. Selecting this option will extend
the life of the toner cartridge and reduce your cost per page, but
will reduce print quality.
MAINTAINING YOUR PRINTER
6.1
Page 81
Toner Cartridge
Redistributing Toner
When toner is low, faded or light areas may appear on a printed page. You may be able to
temporarily improve print quality by redistributing the toner. The following procedures may
allow you to finish the current print job before replacing the toner cartridge.
1
Grasp the front cover at both sides and
pull it toward you to open.
2
Remove the toner cartridge from the
printer.
CAUTION:
• Avoid reaching too far into the printer.
The fusing area may be hot.
• To prevent damage to the toner
cartridge, do not expose it to light
for more than a few minutes.
3
Gently shake the toner cartridge from
side to side five or six times to
redistribute the toner.
Note: If the toner gets on your clothing,
wipe it off with a dry cloth and wash
clothing in cold water. Hot water setstoner into fabric.
6.2
MAINTAINING YOUR PRINTER
Page 82
4
Reinsert the toner cartridge into the
printer. Insure the toner cartridge snaps
into place.
Toner Cartridge
5
Firmly
If the print remains light
Remove the old cartridge and install a
new toner cartridge. See “Install the
Toner Cartridge” on page 2.2.
close the cover.
MAINTAINING YOUR PRINTER
6.3
Page 83
Cleaning the Printer
To maintain print quality, follow the cleaning procedures below each time the toner cartridge is
replaced or if print quality problems occur.
Notes:
• Do not use ammonia-based cleaners or volatile solvents such as thinner on or around the printer.
These can damage the printer.
• While cleaning the inside of the printer, be careful not to touch the transfer roller (located
underneath the toner cartridge ). The oil from your fingers can cause print quality problems.
Cleaning the Outside
Wipe the outside surface of the printer with a soft, clean, lintfree cloth.
Cleaning the Inside
During the printing process, paper, toner, and dust particles
can accumulate inside the printer. This buildup can cause print
quality problems such as toner specs or smearing. Cleaning the
inside of the printer will eliminate or reduce these problems.
Cleaning inside the
printer
Note: To prevent damage
to the toner cartridge, do
not expose it to light for
more than a few minute.
Cover it with a piece of
paper, if necessary. Also,
do not touch the black
transfer roller inside the
printer.
1
2
3
Turn the printer off and unplug the power cord, then wait for
the printer to cool.
Open the front cover and remove the toner cartridge.
With a dry, lint-free cloth, wipe away any dust and spilled toner
from the toner cartridge area and the toner cartridge cavity.
6.4
MAINTAINING YOUR PRINTER
Page 84
Toner SaveCancel/Reprint
Demo
DataPaperError
Cleaning the Printer
4
Reinsert the toner cartridge and close the cover.
5
Plug in the power cord, and turn the printer on.
Printing a cleaning
Note: The cartridge
cleaning process takes
some time. To stop the
printing, turn the power
off.
sheet
If you are experiencing blurred, faded or smeared printouts.
Printing a cleaning sheet cleans the drum inside the toner
cartridge. This process will produce a page with toner debris,
which should be discarded.
1
Insure the printer is turned on and in the ready mode with
paper loaded in the automatic input tray.
2
Press and hold down Demo on the control panel for about ten
seconds until all control panel lights remain lit, then release.
3
Your printer automatically picks up a sheet of paper from the
tray and prints out a cleaning sheet with the dust or toner
particles on it.
M
AINTAINING YOUR PRINTER
6.5
Page 85
CHAPTER
7
7
Problem Solving
Problem Solving
This chapter provides helpful information on the following
topics:
◆ Troubleshooting Checklist
◆ Solving General Printing Problems
◆ Clearing Paper Jams
◆ Solving Print Quality Problems
◆ Troubleshooting Error Messages
◆ Common Windows Problems
◆ Common Macintosh Problems
◆ Common Linux Problems
Page 86
Troubleshooting Checklist
If the printer is not working properly, consult the following checklist. If the printer does not
pass a step, follow the corresponding troubleshooting suggestions.
Check
Insure the Data light on the
control panel is on.
Press the Demo button to print
a demo page.
Check the demo page to see if it
is printed correctly.
Print a short document from a
software application to verify
that the computer and printer
are connected and are
communicating correctly.
Solution
• If no lights are on, check the power cord and power
switch. Check the power source by plugging into
another outlet.
• If other lights are on, go to “Troubleshooting Error
Messages” on page 7.17.
• If a demo page does not print, check the paper
supply in the input tray.
• If the paper jams in the printer, go to “ Clearing
Paper Jams” on page 7.6.
• If the Error indicator light is illuminated on the
control panel, go to “Troubleshooting Error
Messages” on page 7.17.
If there is a print quality problem, go to “Solving
Print Quality Problems” on page 7.11.
• If the page does not print, check the cable
connection between the printer and computer.
• Check the print queue or print spooler to see if the
printer has been paused.
• Check the software application to insure you are
using the proper printer driver and communication
port. If the page is interrupted during printing, go
to “Solving General Printing Problems” on page 7.2.
If completing the checklist does
not resolve the printer problem ,
check the following
troubleshooting sections.
• “Solving General Printing Problems” on page 7.2.
• “Troubleshooting Error Messages” on page 7.17.
• “Common Windows Problems” on page 7.20.
• “Common Macintosh Problems” on page 7.21.
• “Common Linux Problems” on page 7.22.
PROBLEM SOLVING
7.1
Page 87
Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions.
Problem
The printer does not
print.
Possible Cause
The printer is not
receiving power.
The printer is not
selected as the default
printer.
Check the printer for
the following:
The printer may be in
manual feed mode and
out of paper. (The
Paper light is on.)
The connection cable
between the computer
and the printer is not
connected properly.
Solution
If no lights are on, check the power
cord connections. Check the power
switch and power source.
Select Samsung ML-1430 Series
as your default printer.
• The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• Toner cartridge is not installed.
• If printer system error occurs,
contact a service representative.
Add paper to the manual input tray
and press the Demo button on the
printer’s control panel to begin
printing.
Disconnect the printer cable and
reconnect it.
7.2
PROBLEM SOLVING
The connection cable
between the computer
and the printer is
defective.
The port setting is
incorrect.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different printer
cable.
Check the Windows printer setting to
insure the print job is sent to the
correct port (for example, LPT1). If
the computer has more than one
port, insure the printer is attached to
the correct one.
Page 88
Solving General Printing Problems
Problem
The printer does not
print. (continued)
Printer selects media
from the wrong
paper source.
Paper does not feed
into the printer.
Possible Cause
The printer may be
configured incorrectly.
The printer driver may
be incorrectly installed.
The printer is
malfunctioning.
The paper source
selection in the printer
properties may be
incorrect.
Paper has not been
loaded correctly.
There is too much paper
in the input tray.
Solution
Check the printer properties to insure
all print settings are correct.
Uninstall the printer driver, then
reinstall the printer driver. Try printing
a demo page.
Check the lights on the control panel to
determine if the printer is indicating a
system error.
For many software applications, the
paper source selection is found under
the Paper tab within the printer
properties. Select the correct paper
source.
Remove paper from the input tray and
reload.
Remove excess paper from the input
tray.
Print job is extremely
slow.
The paper is too thick.
The job may be very
complex.
The maximum print
speed of the Samsung
ML-1430 Series printer is
14 pages per minute.
If using Windows 9x/Me,
the Spooling Setting may
be set incorrectly.
Use only paper that meets the
specifications required by the printer.
Reduce the complexity of the page or
try adjusting the print quality settings.
From the Start menu, choose Settings
and Printers. Right-click the Samsung
ML-1430 Series printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings
button. Select the desired spool
setting.
PROBLEM SOLVING
7.3
Page 89
Solving General Printing Problems
Problem
Half the page is
blank.
The paper keeps
jamming.
Possible Cause
The page layout is too
complex.
The page orientation
setting may be
incorrect.
The paper size and the
paper size settings do
not match.
There is too much
paper in the paper tray.
An incorrect type of
paper is being used.
An incorrect output
method is being used.
Solution
Simplify the page layout and remove
any unnecessary graphics from the
document.
Change the page orientation in your
application.
Insure the paper size in the print
settings matches the paper in
the input tray.
Remove excess paper from the tray.
If printing special media, use the
manual input tray.
Use only paper that meets the
specifications required by the printer.
Media such as thick paper should not
be printed using the face-down output
tray. Use the face-up output slot
instead.
The printer prints,
but the text is
wrong, garbled, or
incomplete.
7.4
PROBLEM SOLVING
There may be debris
inside the machine.
The printer cable is
loose or defective.
The wrong printer driver
was selected.
Open the front cover and remove the
debris.
Disconnect the printer cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and printer
to another computer and try a print
job that you know works. Finally, try a
new printer cable.
Check the application’s printer
selection menu to insure your printer
is selected.
Page 90
Solving General Printing Problems
Problem
The printer prints, but
the text is wrong,
garbled, or incomplete.
(continued)
Pages print, but are
blank.
The illustrations print
incorrectly in Adobe
Illustrator.
Possible Cause
The software application
is malfunctioning.
The toner cartridge is
defective or out of toner.
The file may have blank
pages.
Some parts, such as the
controller or the board,
may be defective.
The setting in the
software application is
wrong.
Solution
Try printing a job from another
application.
Replace the toner cartridge.
Check the file to insure it does not
contain blank pages.
Contact a service representative.
Print the document with the BitmapPrinting checkbox in the Print dialog
box.
ATTENTION: The lifetime of the transfer roller
If you have any printing problem after your printer prints about 50,000 pages, you
must contact the customer service to replace the transfer roller.
PROBLEM SOLVING
7.5
Page 91
Clearing Paper Jams
Occasionally, paper can become jammed during a print job. Some of the causes include:
• The paper tray is loaded improperly or overfilled.
• The paper tray has been pulled out during a print job.
• The top cover has been opened during a print job.
• Paper that does not meet paper specifications has been used. See “Paper Specifications” on
page A.2.
• Paper that is outside of the supported size range has been used. See “Paper Specifications”
on page A.2.
If a paper jam occurs, the Paper and the Error lights remain lit on the control panel. Find
and remove the jammed paper. If the location of the paper jam is not obvious, look inside the
printer.
Output Area
Note: Paper jams in this area may result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water as hot water will set the toner into the fabric.
1
Pull the jammed paper carefully from
the output stacker.
7.6
PROBLEM SOLVING
Page 92
5
If paper is jammed in the face-up
output slot, carefully remove the paper
as shown.
2
Open and close the front cover. Printing
can be resumed.
Clearing Paper Jams
Input Area
Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8.
1
Carefully pull the jammed paper out of
the input tray.
PROBLEM SOLVING
7.7
Page 93
Clearing Paper Jams
2
Open and close the front cover to
resume printing.
Note: If the Paper and the Error lights do
not turn off, there is still jammed paper
inside the printer. Check the inside of the
printer.
Inside the Printer
Note: Paper jams in this area may result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water as hot water will set the toner into the fabric.
1
Grasp the front cover by both sides of
the cover and pull it toward you to
open.
7.8
PROBLEM SOLVING
Page 94
2
Remove the toner cartridge.
CAUTION: To prevent damage to the
toner cartridge, do not expose it to light
for more than a few minutes. Place a
piece of paper over the top of the toner
cartridge to shield it while it is out of the
printer.
3
Gently pull the paper toward you to
remove it from the printer.
Make sure that no paper remains inside
the printer.
Clearing Paper Jams
4
Reinsert the toner cartridge and close
the front cover. Printing can be
resumed.
PROBLEM SOLVING
7.9
Page 95
Clearing Paper Jams
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can
be avoided. If a paper jam occurs, follow the steps outlined
in “Clearing Paper Jams” on page 7.6.
• Follow the procedures in “Load Paper” on page 2.4. Insure
that the adjustable guides are positioned correctly.
• Do not overload the automatic input tray. Insure the paper is
below the paper capacity mark on the inside of the tray.
• Do not remove the paper from the input tray while printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or highly curled paper.
• Do not mix paper types in the input tray.
• Use only recommended print media. See “Paper
Specifications” on page A.2.
• Insure that the recommended print side is facing up when
loading paper into both input trays.
• Keep print media stored in an acceptable environment. See
“Printer and Paper Storage Environment” on page A.6.
Print quality problems can be resolved by following the checklist below.
• Redistribute the toner in the toner cartridge (see page 6.2).
• Clean the inside of the printer (see page 6.4).
• Adjust the print resolution from the printer properties (see page 5.11).
• Insure Toner Save Mode is off (see page 5.6).
• Troubleshoot general printing problems (see page 7.2).
• Install a new toner cartridge, and check print quality (see page 2.2).
Solving Print Quality Problems
Problem
Light or faded print
Solution
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily
extend the toner cartridge life. See “Redistributing the
Toner” on page 6.2. If this does not improve the print
quality, install a new toner cartridge.
• The paper may not meet paper specifications (for example,
the paper is too moist or too rough). See “Paper
Specifications” on page A.2.
• If the entire page is light, the print resolution setting is too
light or Toner Save Mode is on. Adjust the print resolution
and Toner Save Mode in the printer properties. See page
5.6 and 5.11 respectively.
• A combination of faded or smeared defects may indicate
that the toner cartridge needs cleaning. See “Cleaning the
Printer” on page 6.4.
• The surface of LSU may be dirty. Clean the LSU. See
“Cleaning the Printer” on page 6.4.
• The paper may not meet specifications (for example, the
paper is too moist or too rough). See “Paper Specifications”
on page A.2.
• The transfer roller may be dirty. See “Cleaning the Inside”
on page 6.4.
• The paper path may need cleaning. See “Cleaning the
Inside” on page 6.4.
If faded areas, generally rounded, occur randomly on the
page:
• A single sheet of paper may be defective. Try reprinting the
job.
• The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different brand of
paper. See “Paper Specifications” on page A.2.
• The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
7.12
Vertical lines
PROBLEM SOLVING
• The toner cartridge may be defective. See “Vertical
repetitive defects” on the next page.
• If these steps do not correct the problems, contact a
service representative.
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.
Page 98
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Solving Print Quality Problems
Problem
Gray background
Toner smear
Solution
If the amount of background shading becomes unacceptable,
the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper
Specifications” on page A.2.
• Check the printer’s environment; very dry (low humidity)
or high humidity (higher than 80% RH) conditions can
increase the amount of background shading.
• Install a new toner cartridge.
• Clean the inside of the printer. See “Cleaning the Inside” on
page 6.4.
• Check the paper type and quality. See “Paper Specifications”
on page A.2.
• Install a new toner cartridge.
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at
even intervals:
• The toner cartridge may be damaged. If a repetitive mark
occurs on the page, print a cleaning sheet several times to
clean the cartridge (see page 6.5). After the printout, if
you still have the same problems, install a new toner
cartridge.
• Parts of the printer may have toner on them. If the defects
• The fusing assembly may be damaged. Contact a service
occur on the back of the page, the problem will likely
correct itself after a few more pages.
representative.
PROBLEM SOLVING
7.13
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Solving Print Quality Problems
Misformed characters
Problem
Background scatter
Page skew
Solution
Background scatter results from bits of toner distributed on
the printed page.
• The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
• If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
• If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or the printer properties.
• If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try a different
paper. See “Paper Specifications” on page A.2.
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Verify that it also
occurs on a demo page by pressing the Demo button on the
control panel when the printer is ready. For service, contact
a service representative.
• Check the paper type and quality. See “Paper Specifications”
on page A.2.
7.14
• Insure the paper or other media is loaded correctly and the
guides are not too tight or too loose against the paper stack.
PROBLEM SOLVING
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Solving Print Quality Problems
Problem
Curl or wave
Wrinkles or creases
Back of printouts are
dirty
Solution
• Check the paper type and quality. Both high temperature
and humidity can cause paper curl. See “Paper
Specifications” on page A.2.
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the input tray.
• Push the output lever and try printing to the face up output
slot.
• Insure that the paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications”
on page A.2.
• Push the output lever and try printing to the face up output
slot.
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the feeder.
• The transfer roller may be dirty. See “Cleaning the Inside” on
page 6.4.
• Check for leaking toner. Clean the inside of the printer.
Black pages
• The toner cartridge may not be installed properly. Remove
• The toner cartridge may be defective and need replacing.
• The printer may require repair. Contact a service
the cartridge and reinsert.
Install a new toner cartridge.
representative.
PROBLEM SOLVING
7.15
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