Samsung LH65BETHLGUXEN User Manual

USER MANUAL

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. (Mexico only) If you have any questions, please call us at 01-800-SAMSUNG (726-7864) for assistance.

BET-H

Before Reading This User Manual

This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following:

User Manual

e-Manual

On the website (www.samsung.com), you can download the manuals and see its contents on your PC or mobile device.

Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications.

For more information about this TV, read the e-Manual embedded in the product.

• To open the e-Manual, > Settings > Support > Open e-Manual

Learning the e-Manual's assistance functions

Index

Sitemap

Select an item from the search results to load the corresponding page.

Select a keyword to navigate to the relevant page.

It displays the lists for each item in e-Manual.

Learning the functions of the buttons that appear on e-Manual topic pages

Try Now

Link

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Allows you to access the corresponding menu item and try out the feature right away.

Access an underlined topic referred to on an e-Manual page immediately.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product has included important literature concerning operation and maintenance.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper

ventilation is provided. – Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight. – Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.

• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealer immediately.

• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.

• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.

• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

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• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

• Before plugging in the AC power cord of the TV, make sure that the operational voltage of the TV matches the voltage of your local electrical power supply. Refer to the power specifications section of the manual and/or the power supply label on the product for voltage and amperage information.

• Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.

• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.

• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or Samsung service center.

• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are going to leave the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).

– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to

generate sparks and heat or by causing the insulation to deteriorate.

• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.

• Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

• Store the accessories (batteries, etc.) in a location safely out of the reach of children.

• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service center.

• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.

• Do not expose this apparatus to dripping or splashing.

• Do not dispose of batteries in a fire.

• Do not short-circuit, disassemble, or overheat the batteries.

• CAUTION: There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.

• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

• Use care when touching the TV after it has been on for some time. Some parts can be warm to the touch.

• State of California Proposition 65 Warning

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

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Internet security

Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:

• When Samsung releases software updates to improve the security of your TV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV's menu ( > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your wireless access point and network. Your access point's manual should provide additional details about how to implement the following measures:

– Secure your wireless access point's management settings with a unique password to prevent unauthorized

changes to security related settings.

– Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless

network signal. – Secure access to your wireless network with a hard-to-guess password. – Confirm your access point's firewall setting is enabled (if so equipped). – Make sure that all your Internet-connected devices are behind your network's firewall. – If your access point or modem has a standby mode button, use it to disconnect your home network from the

Internet when it is not in use.

• Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.).

• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote session, do NOT accept.

• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.

> Settings > Support

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

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Contents

Before Reading This User Manual ---------------------------------------------------------------------------- 2 Warning! Important Safety Instructions

01 Package Content

02 TV Installation

Mounting the TV on a wall ---------------------------------------------------------------------------- 8 Providing proper ventilation for your TV Safety Precaution: Securing the TV to the wall to prevent falling

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03 The Remote Control

About the Buttons on the Remote Control ---------------------------------------------------------------------------- 11 Installing batteries into the remote control

04 Initial Setup

Using the TV Controller ---------------------------------------------------------------------------- 13

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05 Troubleshooting and Maintenance

Troubleshooting ---------------------------------------------------------------------------- 14 What is Remote Support? Eco Sensor and screen brightness Caring for the TV

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06 Specifications and Other Information

Specifications ---------------------------------------------------------------------------- 18 Environmental Considerations Decreasing power consumption Dimensions Licenses

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01 Package Content

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

• Remote Control & Batteries (AAA x 2)

• User Manual

• The items’ colors and shapes may vary depending on the models.

• Cables not included can be purchased separately.

• Check for any accessories hidden behind or in the packing materials when opening the box.

The screen can be damaged from direct pressure when handled incorrectly. As shown in the figure, make sure to grip the edges of the screen when you lift the TV.

• Warranty Card / Regulatory Guide

• Power Cord

Do Not Touch This Screen!

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02 TV Installation

Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

• Refer to the installation manual included with the Samsung wall mount kit.

• You can mount the TV on the wall using a wall mount kit (sold separately).

TVWall mount bracket

• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.

• To order the wall mount kit, contact Samsung service center.

• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.

• When installing a wall mount kit, we recommend you fasten all four VESA screws.

• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)

• Standard dimensions for wall mount kits are shown in the table below.

• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table below.

TV size in

inches

43-55 200 x 200

75 400 x 400

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VESA screw hole specs

(A * B) in millimeters

C (mm)

20-22 M8 465-70 400 x 300

Standard

Screw

Quantity

Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.

• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.

• Do not mount the TV at more than a 15 degree tilt.

• Always have two people mount the TV onto a wall.

Providing proper ventilation for your TV

When you install your TV, maintain a distance of at least 4 inches (10 cm) between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

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Safety Precaution: Securing the TV to the wall to prevent falling

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure

your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-tip device as described below.

WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Always use cabinets or stands or mounting methods recommended by Samsung.

• Always use furniture that can safely support the television set.

• Always ensure the television set is not overhanging the edge of the supporting furniture.

• Always educate children about the dangers of climbing on furniture to reach the television set or its controls.

• Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.

• Never place a television set in an unstable location.

• Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.

• Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.

• Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.

If the existing television set is going to be retained and relocated, the same considerations as above should be applied.

Preventing the TV from falling

1. Using the appropriate screws, firmly fasten a set of brackets to the wall.

Confirm that the screws are firmly attached to the wall.

– You may need additional material such as wall anchors depending on

the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV.

– For the screw specifications, refer to "Standard Screw" in the table on

page 8.

3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.

– Install the TV near the wall so that it does not fall backwards. – Connect the string so that the brackets fixed to the wall are at the

same height as or lower than the brackets fixed to the TV.

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03 The Remote Control

About the Buttons on the Remote Control

• The images, buttons, and functions of the remote control may differ depending on the model.

• The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons.

• If you use the remote control that comes with your TV to control another TV, some functions may not operate normally.

P (Power)

Turns the TV on and off.

Gives direct access to channels.

Selects additional digital channels

being broadcast by the same digital

station. For example, to select

channel ‘54-3’, press ‘54’, then press

‘-’ and ‘3’.

Adjusts the volume.

Returns to the Home Screen.

Automatically shuts off the TV at a

preset time.

Displays the main on-screen menu.

E (Select)

Press this button to select or run a

highlighted item.

Returns to the previous menu.

Displays and selects the available video sources.

Returns to the previous channel.

Turns the sound on and off.

Changes channels.

Launches the Channel List.

Displays the Guide screen.

Displays information on the TV screen.

Used to navigate the TV menu, highlight items on the Home menu, and change values seen on the TV's menu.

E-MANUAL

Displays the e-Manual.

P.SIZE

Changes the picture size.

CC/VD

When pressed the button, the

Accessibility Shortcuts menu

appears.

Exits the menu.

Use these buttons according to the directions on the TV screen.

Use these buttons with a specific feature, according to the directions on the TV's screen.

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Installing batteries into the remote control

Match the polarity of the batteries to the symbols in the battery compartment.

• Use the remote control within 23 feet (7 m) of the TV.

• Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.

• The color and shape of the remote may vary depending on the model.

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04 Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment.

Using the TV Controller

You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its

usage, refer to the figure below.

• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed. Please remove the protective film.

Control menu

Power Off

Channel Up

Channel Down

Volume Up

Volume Down

Source

TV Controller button / Remote control sensor

Press: Move

Press & Hold: Select

The TV Controller button is located on the bottom of the TV.

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05 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting or FAQ Section in the e-Manual. If none of the troubleshooting tips apply, please visit "www.samsung. com" and click Support or contact the Samsung service center listed on the back cover of this manual.

• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.

• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV's menu (

The TV won’t turn on.

• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

• Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red.

• Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work.”

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.

• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device ( > Settings > Support > Device Care > Self Diagnosis > Picture Test or Sound Test).

• If the test results are normal, make sure the connection to the device is correct and that all cables are fully inserted.

• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible and confirm that the correct input source has been selected (

• Reboot the connected devices by unplugging each device's power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.

• If you are not using a cable box or satellite box, and your TV is receiving TV signals from an antenna or a cable wall connector, run Auto Program to search for channels (

> Settings > Support > Software Update > Update Now or Auto Update).

> Source).

> Settings > Broadcasting > Auto Program).

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+ 30 hidden pages