HW-J7500
HW-J7501
User manual
Curved Soundbar
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register
'This Nanum Gothic Eco font is provided by NAVER'
GETTING STARTED
GETTING STARTED
FEATURES
Streaming Music Services
The Curved Soundbar makes diving into all your
favourite music easier than ever before, thanks to its
Wi-Fi capabilities. Simply access the Samsung
Multiroom App to experience the best of the
internet’s subscription streaming music services.
Surround Sound Expansion
The Surround Sound Expansion feature adds depth
and spaciousness to your listening experience.
TV SoundConnect
Connect your TV and Soundbar easily through
Bluetooth with TV SoundConnect. The absence of
trailing wires between the Soundbar and TV allows
you to showcase the slim and sleek design of both
systems, while maintaining a clean look in your living
environment. Easily control the Soundbar and TV
from a single TV remote.
Music Source Sharing (= Multiroom Play)
Controlling and sharing one music source across
multiple audio devices in various locations is made
easy with Multiroom Link. The mobile app remotely
controls volume and music on your system across
different devices, including your TV, Soundbar, Home
Entertainment System and Blu-ray Disc Player. Enjoy
the audio you want, where you want.
HDMI
HDMI transmits video and audio signals
simultaneously, and provides a clearer picture.
The unit is also equipped with the ARC function
which lets you listen to sound from your TV through
the Soundbar via an HDMI cable. This function is
only available if you connect the unit to an ARC
compliant TV.
USB Host Support
You can connect and play music files from external
USB storage devices such as MP3 players, USB flash
memory, etc. using the Soundbar's USB HOST
function.
Bluetooth Function
You can connect a Bluetooth device to the Soundbar
and enjoy music with high quality stereo sound, all
without wires!
LICENCES
Manufactured under Licence from Dolby
Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under licence from DTS Licensing
Limited. DTS, the Symbol, & DTS and the Symbol
together are registered trademarks, and DTS 2.0
Channel is a trademark of DTS, Inc. © DTS, Inc. All
Rights Reserved.
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
GETTING STARTED
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol indicates “dangerous voltage”
CAUTION
RISK OF ELECTRIC SHOCK DO
NOT OPEN
WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore
the mains plug shall be readily operable.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases
on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently,
the power plug must be easily and readily accessible at all times.
Wiring the Main Power Supply Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse
is indicated on the pin face of the plug and if it requires replacing, a fuse approved to BS1362 of the same
rating must be used. Never use the plug with the fuse cover removed. If the cover is detachable and a
replacement is required,
it must be of the same colour as the fuse fitted in the plug. Replacement covers are available from your dealer.
If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a
power point, you should obtain a suitable safety approved extension lead or consult your dealer for assistance.
However, if there is no alternative to cutting off the plug, remove the fuse and then safely dispose of the plug.
Do not connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord.
Never attempt to insert bare wires directly into a mains socket. A plug and fuse must be used at all times.
IMPORTANT
The wires in the mains lead are coloured in accordance with the following code:– BLUE = NEUTRAL BROWN =
LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug,
proceed as follows:– The wire coloured BLUE must be connected to the terminal marked with the letter N or
coloured BLUE or BLACK. The wire coloured BROWN must be connected to the terminal marked with the
letter L or coloured BROWN or RED.
inside the product that presents a risk of
electric shock or personal injury.
This symbol indicates important instructions
accompanying the product.
ENG
WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER
E OR BY THE EARTH SYMBOL , OR COLOURED GREEN OR GREEN AND YELLOW.
3
GETTING STARTED
99.1mm 99.1mm
68.6
mm
99.1mm
PRECAUTIONS
Ensure that the AC power supply in your house complies with the power requirements listed on the
identification sticker located on the back of your product. Install your product horizontally, on a suitable base
(furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not
covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed
for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if
you intend to leave it unused for a long period of time.
During thunderstorms, disconnect the AC plug from
the wall outlet. Voltage peaks due to lightning could
damage the unit.
Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Disconnect the
power cable from the AC supply if the unit
malfunctions. Your product is not intended for
industrial use. It is for personal use only.
Condensation may occur if your product has been
stored in cold temperatures. If transporting the unit
during the winter, wait approximately 2 hours until
Do not expose the unit to direct sunlight or other
heat sources. This could lead to overheating and
cause the unit to malfunction.
The batteries used with this product contain
chemicals that are harmful to the environment. Do
not dispose of batteries in the general household
trash. Do not dispose of batteries in a fire. Do not
short circuit, disassemble, or overheat the batteries.
There is a danger of explosion if the battery is
incorrectly replaced. Replace only with the same or
equivalent type.
the unit has reached room temperature before using.
WARNING, DO NOT INGEST BATTERY, CHEMICAL BURN HAZARD, The remote control supplied
with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed,
it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used
batteries away from children. If the battery compartment does not close securely, stop using the
product and keep it away from children. If you think batteries might have been swallowed or placed inside any
part of the body, seek immediate medical attention.
CONTENTS
2 GETTING STARTED
2 Features
3 Safety Information
6 What’s Included
7 DESCRIPTIONS
7 Top / Front Panel
8 Rear / Bottom Panel
9 Remote Control
GETTING STARTED
ENG
25 FUNCTIONS
25 Input Mode
26 Bluetooth
28 Using the Network Standby On Function
28 Using the Multiroom Link
30 Software Update
32 TROUBLESHOOTING
32 Troubleshooting
11 INSTALLATION
11 Installing Soundbar
11 Installing both Soundbar and TV to the Wall
Mount Type
14 Installing Soundbar to TV Stand
15 Installing Soundbar to Free-Standing
16 Assembling the Clamp-Wire
16 Mounting the Cover-Foot onto
Subwoofer
17 CONNECTIONS
17 Connecting the Subwoofer
19 Connecting to a TV
19 TV SoundConnect
20 Connections with TV Using HDMI (Digital)
Cable
21 Connections with TV Using Optical (Digital)
Cable
22 Connections with External Device
22 HDMI Cable
22 Optical or AUX Cable
23 USB
33 APPENDIX
33 Specifications
● Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
● An administration fee may be charged if either
(a) an engineer is called out at your request
and there is no defect with the product (i.e.
where the user manual has not been read).
(b) you bring the unit to a repair centre and
there is no defect with the product (i.e.
where the user manual has not been read).
● You will be informed of the administration fee
amount before a technician visits.
5
GETTING STARTED
WHAT’S INCLUDED
BEFORE READING THE USER’S MANUAL
Note the following terms before reading the user manual.
+ Icons used in this manual
Icon Term Definition
Caution
Indicates a situation where a function does not operate or settings may be
cancelled.
Note
Check for the supplied accessories shown below.
Indicates tips or instructions on the page that help you operate a function.
Main Unit
Remote Control /
Lithium Battery (3V : CR2032)
Holder-Foot : 3EA Clamp-Wire Holder-Fix Mount Holder-Mount TV-Mount
Holder-Screw 1 :
4EA
Holder-Screw 2 :
10EA
Power Cord DC Adapter USB Cable
Subwoofer
Power Cord Cover-Foot : 4EA Screw-Taptite : 4EA Foot Rubber : 4EA
● The appearance of the accessories may differ slightly from the illustrations above.
● Use the dedicated USB cable to connect external USB devices to the unit.
DESCRIPTIONS
TOP / FRONT PANEL
(Power) Button
Turns the power on and off.
DESCRIPTIONS
ENG
VOL. - / +
Controls the volume level.
The numeric value of the volume level
appears in the front panel display.
Display
Displays the current mode.
● To clean this apparatus, unplug the power cord from the wall outlet and wipe the product using a
soft, dry cloth. Due to aluminum being a positive electrostatic material, static discharge may occur.
● When you plug in the AC cord, the power key will work in 4 to 6 seconds.
● When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
● If you want to enjoy the sound only from the Soundbar, you must turn off the TV's speakers in the
Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV.
(Source) Button
Selects the D.IN, AUX, HDMI, BT, TV,
or USB input.
● While the unit is powered on,
pressing the
for more than 3 seconds sets the
button to act as the
button. To cancel the
button setup, press the
(Source) button for more than 3
seconds again.
(Source) button
(Mute)
(Mute)
7
DESCRIPTIONS
REAR / BOTTOM PANEL
OPTICAL IN (D.IN)
Connect to the digital (optical) output of an external device.
HDMI OUT (TV-ARC)
Outputs digital video and audio signals simultaneously using an
Inputs digital video and audio signals simultaneously using an
HDMI cable. Use when connecting a supported external
Lets you connect to a network using a LAN cable.
Connect to the Analogue output of an external device.
DC 24V
SPK ADDWi-Fi SETUP
HDMI cable.
HDMI IN
device.
LAN
AUX IN
(TV-ARC)
HDMI OUT
LAN HDMI IN OPTICAL IN
AUX IN
5V 0.5A
LABEL
5V 0.5A
(USB Port)
Connect USB devices here
to play files on the
devices.
Wi-Fi SETUP
Press this button to
connect your Soundbar
to your network using
Wi-Fi setup.
SPK ADDWi-Fi SETUP
DC 24V
SPK ADD
Press the button to
connect Soundbar to
the HUB.
(not supplied)
DC 24V
(Power Supply In)
Connect the DC power
adaptor to the power supply
jack, and then connect the
AC power adaptor plug to a
wall outlet.
● When disconnecting the power cable of the AC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
● Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
● Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so
that it is hanging with the AC cord input facing upwards, water or other foreign substances could
enter the Adapter and cause the Adapter to malfunction.
REMOTE CONTROL
SOURCE
Press to select a source connected to the Soundbar.
Mute
You can turn the volume down to 0 with the push of a button.
Press again to restore the sound to the previous volume level.
Repeat
Press to set the Repeat function during music playback from a USB device.
OFF - REPEAT : Cancells Repeat Playback.
TRACK - REPEAT : Repeatedly play a track.
ALL - REPEAT : Repeatedly play all tracks.
RANDOM - REPEAT : Plays tracks in random order.
(A track that has already been played may be played again.)
Skip Forward
If there is more than one file on the device you are playing, and you
press the ] button, the next file is selected.
SOUND CONTROL
Press to select TREBLE, BASS, or AUDIO SYNC. Then, use the [,]
buttons to adjust the Treble, Bass volume from -3 to +3.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust
the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz,
2.5KHz, 5KHz, and 10KHz are selectable and each can be adjusted to a
setting between -6 and +6.
If the Soundbar is connected to a digital TV and the video appears out of
sync with the audio, press the SOUND CONTROL button to sync the audio
with the video. Use the
0 ms and 300 ms. In USB mode, TV mode, and BT mode, the Audio Sync
function may not available.
DESCRIPTIONS
(*Use the [,] buttons to adjust level.)
[,]
buttons to set the audio delay between
ENG
Anynet+
Press the Anynet+ button to turn the Anynet+ function on or off.
(Default : Auto Power Link OFF, ON - ANYNET+ / OFF - POWER LINK or OFF
- ANYNET+ / ON - POWER LINK). The Anynet+ function lets you control the
Soundbar with the remote from an Anynet+ compatible Samsung TV. The
Soundbar must be connected to the TV via an HDMI cable.
* Auto Power Link
Synchronizes the Soundbar to a connected Optical source via the
Optical jack so it turns on automatically when you turn on your TV.
(See page 21)
You can also activate Wi-Fi SETUP function by pressing and holding
Anynet+ button on the remote for over 7 seconds.
● Soundbar is a Samsung proprietary name.
● Operate the TV using the TV's remote control.
9
DESCRIPTIONS
Power
Turns the Soundbar on and off.
Volume
Adjusts the volume level of the unit.
Play / Pause
p
Press the
If there is more than one file on the device you are playing, and you press
You can select the sound modes - STANDARD (Original Sound), MUSIC,
CLEAR VOICE, SPORTS, MOVIE, and NIGHT MODE - depending on the
Select the STANDARD mode if you want to enjoy the original sound.
Surr.Sound adds depth and spaciousness to the sound. Pressing the
SOUND button repeatedly cycles through the Surr.Sound settings :
Press STREAMING MUSIC button to listen to an Internet radio station.
Each time you press this button, the Soundbar switches to the next default
To use the STREAMING MUSIC function, the soundbar must be connected
Press and hold the STREAMING MUSIC button, then the DRC (Dynamic
WOOFER
Press the WOOFER button. Then, use the
You can also activate SPK ADD function of the soundbar by pressing and
button to pause the playing of a file temporarily.
p
Press the
ON - SURROUND SOUND, OFF - SURROUND SOUND
Lets you apply dynamic range control to Dolby Digital.
Range Control) function toggles between ON and OFF.
(* Use the [,] buttons to adjust woofer volume.)
holding WOOFER button of the remote for over 5 seconds.
button again to play the selected file.
Skip Back
[
button, the previous file is selected.
the
SOUND EFFECT
content you want to listen to.
SOUND
STREAMING MUSIC
station, cycling through the 3 default stations.
to the network. (See page 28)
DRC (Dynamic Range Control) *
[,]
Subwoofer volume from -12, -6 to +6.
buttons to adjust
INSTALLING THE BATTERY IN THE REMOTE CONTROL
1. Use a suitable coin to turn the
remote control's battery cover
counterclockwise to remove it
as shown in the figure above.
2. Insert a 3V lithium battery. Keep the
positive (+) pole facing up when
inserting the battery. Put the battery
cover on and align the '●' marks side
by side as shown in the figure above.
3. Use a suitable coin to
turn the remote control
battery cover clockwise
as far as it will go to fix
it in place.
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
5V 0.5A
SPK ADDWi-Fi SETUP
DC 24V
INSTALLATION
INSTALLATION
INSTALLING SOUNDBAR
INSTALLING BOTH SOUNDBAR AND TV TO THE WALL MOUNT TYPE
● This model corresponds to the 2015 Samsung curved TV S8500/S9000 - 55"/65", S9500 - 65".
Please refer to the home page of Samsung Electronics to see the detail list of corresponding
models.
● When mounting the Soundbar to a JS9500 series TV, use the 1.6” Cover-Distance which is
included in the Samsung Mini Wall Mount set.
● To mount both of a soundbar and the TV using the wall mount, make sure to mount the soundbar
onto the TV first, then mount the TV.
● To mount the TV on the wall, refer to the user’s manual enclosed with the TV you purchased.
● This Soundbar cannot be installed to a non-compatible TV, in either form of TV mount or TV stand.
Check for the supplied accessories shown below.
Used for S9500,
65” TV model
ENG
Holder-Screw 1 : 4EA Holder-Screw 2 : 10EA TV-Mount Holder-Fix Mount Holder-Mount
1. Place the Soundbar as shown in the illustration, ensuring that none of the buttons touch the surface it is
lying on.
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
DC 24V
SPK ADDWi-Fi SETUP
AUX IN
5V 0.5A
2. Remove Holder-Support (2EA) from the Soundbar as shown in the illustration.
11
INSTALLATION
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
5V 0.5A
SPK ADDWi-Fi SETUP
DC 24V
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
DC 24V
AUX IN
SPK ADDWi-Fi SETUP
5V 0.5A
3. Fasten the four Holder-Screws 1 and four of the Holder-Screws 2 to the four holes in the Soundbar, as
shown in the illustration.
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
DC 24V
SPK ADDWi-Fi SETUP
5V 0.5A
4. If the Holder-Foot is attached, remove it first to install the TV-Mount.
TV
65” S9500 TV
5. (When mounting to a S9500, 65” TV model. For other models, skip this step.)
Seat the Holder-Mount onto the TV using the TV’s guide, fix it by fastening Holder-Screw 2 (4EA).
Carefully align the Holder-Mount’s hole centred on the TV, not to place it one-sided.
INSTALLATION
65” S9500 TV
6. If you mount the Soundbar on a matched Samsung TV, use the Guide on TV to put the TV-Mount on TV
securely.
ENG
7. Fasten the
8. After attaching the
9. Push the Soundbar onto the TV-Mount as far as it will go, as shown in the illustration.
10. Fasten the Holder-Fix Mount to the Soundbar to fix the Soundbar to the TV-Mount.
TV-Mount
to the TV using the remaining 4 Holder-Screws 2.
TV-Mount
, mount the TV on the wall.
Soundbar base
TV base, with
TV-Mount
attached
13
INSTALLATION
SPK ADDWi-Fi SETUP
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
5V 0.5A
SPK ADDWi-Fi SETUP
DC 24V
INSTALLING SOUNDBAR TO TV STAND
You can install Soundbar to TV stand if you have Soundbar matching TV with this model.
Check for the supplied accessories shown below.
Holder-Foot : 3EA Holder-Screw 2 : 3EA
2
1
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
DC 24V
SPK ADDWi-Fi SETUP
5V 0.5A
1. Place the Soundbar as shown in the illustration, ensuring that none of the buttons touch the surface it is
lying on.
2. Fix Holder-Foot (3EA) and Holder-Screw 2 (3EA) to the Soundbar as shown in the illustration.
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
DC 24V
SPK ADDWi-Fi SETUP
AUX IN
5V 0.5A
3. Remove Holder-Support (2EA) from the Soundbar as shown in the illustration.
INSTALLATION
4. Align the Soundbar’s centre with the centre of the base of the TV, and then carefully push it onto the stand
as far as it will go, as shown in the illustration. Be careful not to unbalance the TV.
● Do not place a heavy thing or step on the main unit.
INSTALLING SOUNDBAR TO FREE-STANDING
ENG
1. Centre the Soundbar on the flat area in front of the TV.
15
INSTALLATION
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
ASSEMBLING THE CLAMP-WIRE
HDMI OUT
(TV-ARC)
LAN HDMI IN OPTICAL IN
AUX IN
Clamp-Wire
HDMI OUT
(TV-ARC)
LAN HDMI IN OPTICAL IN
AUX IN
Attach the clamp-wire to the unit as shown, and then run the cables through the clamp-wire to keep them
neat.
MOUNTING THE COVER-FOOT ONTO SUBWOOFER
POWER
1
2
3
1. Place each Cover-Foot on the 4 holes correspondingly as shown in the illustration.
2. Insert Screw-Taptite (4EA) into corresponding hole of Cover-Foot.
3. Block up the holes with Foot Rubber (4EA) to complete.
CONNECTIONS
CONNECTIONS
● Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
● Before moving or installing this product, be sure to turn off the power and disconnect the power
cord.
CONNECTING THE SUBWOOFER
CONNECTING TO THE SUBWOOFER AUTOMATICALLY
The main unit and subwoofer should link (connect wirelessly) automatically when the main unit and
subwoofer are turned on.
• If it is completely connected, the blue LED in the subwoofer stops blinking.
CONNECTING TO THE SUBWOOFER MANUALLY
The Subwoofer's linking ID is preset at the factory and the main unit and subwoofer should link (connect
wirelessly) automatically when the main unit and subwoofer are turned on. If the Link indicator does not light
when the main unit and subwoofer are turned on, please set the ID by following the procedure below.
POWER
ENG
1. Plug the power cords of the main unit and subwoofer into an AC wall outlet.
2. Press the ID SET button on the back of the subwoofer with a small, pointed object for 5 seconds.
• The STANDBY indicator is turned off and the LINK indicator (Blue LED) blinks quickly.
3. While the main unit is powered off (in STANDBY mode), press and hold the (Mute) on the remote
control for 5 seconds.
4. The ID SET message appears on the Soundbar's display.
5. To finalise the link, turn the main unit’s power on while the subwoofer’s Blue LED blinks.
• The main unit and the subwoofer should now be linked (connected).
• The Link indicator (Blue LED) on the subwoofer should be on.
• If the Link indicator is not solid blue, the linking process has failed. Turn off the main unit and start
again from Step 2.
• You can enjoy better sound from the wireless subwoofer by selecting a Sound Effect.
(See page 10)
17
CONNECTIONS
● Before moving or installing the product, be sure to turn off the power and disconnect the power
cord.
● If the main unit is powered off, the wireless subwoofer will be in standby mode and the STANDBY
LED on the upper side will come on after the Link indicator (Blue LED) blinks for 30 seconds.
● If you use a device that uses the same frequency (2.4GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
● The transmission distance of the wireless signal between the main unit and subwoofer is about 10
meters, but may vary depending on your operating environment. If a steel-concrete or metallic wall
is between the main unit and the wireless subwoofer, the system may not operate at all, because
the wireless signal cannot penetrate metal.
● If the main unit doesn't make a wireless connection, follow steps 1-5 on the previous page to re-set
the connection between the main unit and wireless subwoofer.
● The wireless receiving antenna is built into the wireless subwoofer. Keep the unit away from water
and moisture.
● For optimal listening performance, make sure that the area around the wireless subwoofer location
is clear of any obstructions.
CONNECTIONS
CONNECTING TO A TV
TV SOUNDCONNECT
You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV
SoundConnect function.
Connect
1. Turn on the TV and Soundbar.
• Turn on the menu of the TV.
• Move to Speaker Settings on "Sound" tab.
• Set the "Add New Device" menu to "On".
2. Press the (Source) button on the main unit’s top panel or the SOURCE button on the remote control
to select the TV mode.
3. On the TV, a message asking whether to enable the TV SoundConnect function appears.
4. Select <Yes> to finish connecting the TV and Soundbar using the TV's remote control.
● Switching the Soundbar’s mode from TV to another mode automatically terminates TV
SoundConnect.
● To connect the Soundbar to another TV, the existing connection must be terminated.
● Terminate the connection to the existing TV, and then press the p button on the remote control
for 5 seconds to connect to another TV.
● The TV SoundConnect (SoundShare) function is supported by some Samsung TVs released from
2012 on. Check whether your TV supports the TV SoundConnect (SoundShare) function before
you begin. (For further information, refer to the TV’s user manual.).
● If your Samsung TV was released before 2014, check the SoundShare setting menu.
● If the distance between the TV and Soundbar exceeds 10 meters, the connection may not be stable
or the audio may stutter. If this occurs, relocate the TV or Soundbar so that they are within
operational range, and then re-establish the TV SoundConnect connection.
● TV SoundConnect Operational Ranges:
- Recommended pairing range: within 2 meters.
- Recommended operational range: within 10 meters.
● The Play/Pause, Next, and Prev buttons on the Soundbar or Soundbar's remote do not control the
T V.
ENG
19
CONNECTIONS
CONNECTIONS WITH TV USING HDMI (DIGITAL) CABLE
HDMI Cable
(not supplied)
HDMI IN
HDMI OUT
(TV-ARC)
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
DC 24V
SPK ADDWi-Fi SETUP
5V 0.5A
1. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the product to
the HDMI IN jack on your TV.
2. Press the (Source) button on the top panel of Soundbar or the SOURCE button on remote control to
select the D.IN mode.
● HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
● If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
● We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 14 mm.
● Anynet+ must be turned on.
● This function is not available if the HDMI cable does not support ARC.
CONNECTIONS
CONNECTIONS WITH TV USING OPTICAL (DIGITAL) CABLE
Optical Cable
(not supplied)
OPTICAL OUT
DC 24V
SPK ADDWi-Fi SETUP
OPTICAL IN
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
5V 0.5A
1. Connect OPTICAL IN (Audio) on the Soundbar to the OPTICAL OUT jack of the TV.
2. Press the (Source) button on the top panel of Soundbar or the SOURCE button on remote control to
select the D.IN mode.
+ Auto Power Link
If you have connected the main unit to a TV with a digital optical cable, set the Auto Power function ON
to have the Soundbar turn on automatically when you turn the TV on.
AUTO POWER LINK Display
ON
OFF
1. Connect the Soundbar and
2. Press the (Source) button on the main unit’s top panel or the SOURCE button on the remote control
to select the
D.IN
mode.
3. Press the Anynet+ button on the remote control to toggle the Auto Power Link function on and off.
● Depending on the connected device, Auto Power Link may not function.
OFF - ANYNET+ / ON - POWER LINK
ON - ANYNET+ / OFF - POWER LINK
a TV
with an Optical cable (not supplied).
ENG
21
CONNECTIONS
CONNECTIONS WITH EXTERNAL DEVICE
HDMI CABLE
HDMI is the standard digital interface for connecting to TVs, projectors, DVD players, Blu-ray players, set top
boxes, and more.
HDMI prevents any degradation to the signal due to conversion to analogue and maintains the video
and audio quality of the original digital source.
HDMI Cable
(not supplied)
Digital Devices
HDMI OUT HDMI IN
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
DC 24V
SPK ADDWi-Fi SETUP
5V 0.5A
1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI
OUT jack on your digital device.
2. Press the (Source) button on the top panel of Soundbar or the SOURCE button on remote control to
select the HDMI mode.
OPTICAL OR AUX CABLE
This unit comes equipped with one optical in digital jack and one audio analogue in jack, giving you two
ways to connect it to an External Devices.
Audio Cable
(not supplied)
AUX IN
OPTICAL IN
BD / DVD player /
Set-top box /
Game console
AUX OUT
OPTICAL OUT
Optical Cable
(not supplied)
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
DC 24V
SPK ADDWi-Fi SETUP
5V 0.5A
CONNECTIONS
+ AUX Cable
1. Connect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device.
2. Press the (Source) button on the top panel of Soundbar or the SOURCE button on remote control to
select the AUX mode.
+ Optical Cable
1. Connect OPTICAL IN (Audio) on the main unit to the OPTICAL OUT jack of the Source Device.
2. Press the (Source) button on the top panel of Soundbar or the SOURCE button on remote control to
select the D.IN mode.
USB
You can play music files located on USB storage devices through the Soundbar.
USB port
DC 24V
SPK ADDWi-Fi SETUP
5V 0.5A
(TV-ARC)
HDMI OUT
LANHDMI IN OPTICAL IN
AUX IN
5V 0.5A
Display
ENG
1. Connect the USB device to the USB port on the back of the product.
2. Press the (Source) button on the main unit’s top panel or the SOURCE button on the remote control
to select the USB mode.
3. USB appears on the display screen.
• The Soundbar connection to the USB device is complete.
• The Soundbar automatically turns off (Auto Power Off) if no USB device has been connected for more
than 15 minutes.
+ Before you connect a USB device
Be aware of the following:
● If the file name of a file on a USB device exceeds 10 characters, it is not displayed on the Soundbar's
display.
● This product may not be compatible with certain types of USB storage media.
● The Soundbar supports the FAT16 and FAT32 file systems.
- The NTFS file system is not supported.
● Connect USB devices directly to the USB port of the product. Otherwise, you may encounter a USB
compatibility problem.
● Do not connect multiple storage devices to the product via a multi-card reader. It may not operate
properly.
23
CONNECTIONS
● Digital camera PTP protocols are not supported.
● Do not remove the USB device while it is transferring files.
● DRM-protected music files (MP3, WMA) from commercial web sites cannot be played.
● External HDDs are not supported.
● Mobile phone devices are not supported.
● File Format Type Compatibility list:
Extension Codec Sampling Rate Bit rate
MPEG 1 Layer1 32/44.1/48 32 ~ 448kbps
MPEG 1 Layer2 32/44.1/48 32 ~ 384kbps
*.mp3
*.wma
*.wav
*.ogg
*.flac
*.m4a
*.aif
MPEG 1 Layer3 32/44.1/48 32 ~ 320kbps
MPEG 2 Layer3 16/22.05/24/32/44.1/48 8 ~ 160kbps
MPEG 2.5 Layer3 8/11.025/12/16/22.05/24/32/44.1/48 8 ~ 160kbps
Wave_Format_MSAudio1 - -
Wave_Format_MSAudio2 - -
WMA Professional Not Support -
- 8 KHz ~ 192KHz ~ 8.8Mbps
- 8 KHz ~ 48KHz -
- 8 KHz ~ 192KHz ~ 5.6Mbps
Alac
(Apple lossless Audo codec)
Audio Interchange File
Format
8 KHz ~ 192KHz ~ 1Mbps
8 KHz ~ 192KHz ~ 4.4Mbps
● If there are too many folders and files stored in the USB device, reading may take some time.
FUNCTIONS
INPUT MODE
Press the (Source) button on the main unit’s
select the mode you want.
Input mode Display
Optical Digital input
ARC (HDMI OUT) input
top panel or the
D.IN
FUNCTIONS
SOURCE button on the remote control to
ENG
AUX input
HDMI input
BLUETOOTH mode
TV SoundConnect
USB mode
AUX
HDMI
BT
TV
USB
AUTO POWER DOWN FUNCTION
The unit turns off automatically in the following situations.
● D.IN / HDMI / BT / TV / USB / ARC Mode
- If there is no audio signal for 15 minutes.
● AUX Mode
- If the AUX cable is disconnected for 15 minutes.
- If there is no KEY input for 8 hours when the AUX cable is connected. (Auto Power Down function can
be turned off only in that case.)
p
To turn off Auto Power Down function, while in AUX mode, press and hold the
ON - AUTO POWER DOWN / OFF - AUTO POWER DOWN appears on the display.
button for 5 seconds.
25
FUNCTIONS
BLUETOOTH
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all
without wires!
TO CONNECT THE SOUNDBAR TO A BLUETOOTH DEVICE
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.
Connect
Bluetooth device
1. Press the (Source) button on the main unit’s top panel or the SOURCE button on the remote control
to select the BT mode.
• You will see BT READY on the front display of the Soundbar.
2. Select the Bluetooth menu on the Bluetooth device you want to connect. (Refer to the Bluetooth device's
user manual.)
3. Select "[Samsung] HW-Jxxxx" from the list.
• When the Soundbar is connected to the Bluetooth device, it will display [Bluetooth device name] BT
on the front display.
• The device name can only be displayed in English. An underline " _ " will be displayed if the name is not
in English.
• If the Bluetooth device has failed to pair with the Soundbar, delete the previous "[Samsung] HW-Jxxxx"
found by the Bluetooth device and have it search for the Soundbar again.
4. Play music on the connected device.
• You can listen to the music playing on the connected Bluetooth device over the Soundbar.
• In BT mode, the Play / Pause / Next / Prev functions are not available. However, these functions are
available in Bluetooth devices supporting AVRCP.
● If asked for PIN code when connecting a Bluetooth device, enter <0000>.
● Only one Bluetooth device can be paired at a time.
● The Bluetooth connection will be terminated when you turn the Soundbar off.
● The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
- If there is a strong electrical field around the Soundbar.
- If several Bluetooth devices are simultaneously paired with the Soundbar.
- If the Bluetooth device is turned off, not in place, or malfunctions.
- Note that such devices as microwave ovens, wireless LAN adaptors, fluorescent lights, and gas
stoves use the same frequency range as the Bluetooth device, which can cause electric
interference.
FUNCTIONS
● The Soundbar supports SBC data (44.1kHz, 48kHz).
● Connect only to a Bluetooth device that supports the A2DP (AV) function.
● You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
● Once you have paired the Soundbar to a Bluetooth device, selecting "[Samsung] HW-Jxxxx" from
the device's scanned devices list will automatically change the Soundbar to BT mode.
● Available only if the Soundbar is listed among the Bluetooth device’s paired devices. (The Bluetooth
device and the Soundbar must have been previously paired at least once.)
● Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying BT READY.
● In the TV SoundConnect mode, the Soundbar cannot be paired to another Bluetooth device.
TO DISCONNECT THE BLUETOOTH DEVICE FROM THE
SOUNDBAR
You can disconnect the Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user
manual.
● The Soundbar will be disconnected.
● When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
BT DISCONNECTED on the front display.
TO DISCONNECT THE SOUNDBAR FROM THE BLUETOOTH
DEVICE
Press the SOURCE button on the remote control or the (Source) button on the product's
switch from BT to another mode or turn off the Soundbar.
● The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar
before terminating the connection. (Disconnection time may differ, depending on the Bluetooth device)
● In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
● The Soundbar automatically turns off after 15 minutes in the Ready state.
top
panel to
ENG
+ More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other
using a short wireless connection.
● A Bluetooth device may cause noise or malfunction, depending on usage, when:
- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the
Soundbar.
- It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
- It is exposed to electrical interference from same frequency-band devices including medical equipment,
microwave ovens, and wireless LANs.
● Pair the Soundbar with the Bluetooth device while they are close together.
● The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
● In poor reception areas, the Bluetooth connection may not work properly.
● The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut
off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by
obstacles such as walls or doors.
27
FUNCTIONS
USING THE NETWORK STANDBY ON FUNCTION
The Network Standby On function becomes available if wireless connection was properly established between
the smart device and Soundbar. This function turns on the Soundbar automatically when a smart device
attempts to connect to the Soundbar via Bluetooth or Wi-Fi. If the Soundbar was turned on via Bluetooth
connection, its input mode is set to BT automatically. Turning on the Soundbar via Wi-Fi is available only by
using the App. For further information, refer to the Web manual.
1. Connect the Smart device to your Soundbar.
2. Turn the Network Standby On function on by pressing the ] button on the Soundbar remote for more
than 5 seconds. You can turn the function off by pressing the ] button again for more than 5 seconds.
● Available only if the Soundbar is listed among the Smart device’s paired devices. (The Smart device
and the Soundbar must have been previously paired at least once.)
● Soundbar will appear in the Smart device’s searched devices list only when the Soundbar is
displaying [BT READY] or [WiFi READY].
● In the TV SoundConnect mode, the Soundbar cannot be paired to another Smart device.
● If Network Standby On function did not work
- The Network Standby On is set to Off.
● Wi-Fi connection to the Soundbar will be terminated if its power cord was disconnected or the
power was cut off. Turn on the Soundbar and reconnect.
USING THE MULTIROOM LINK
Once the Soundbar is connected to a smart device with Multiroom App, you can connect multiple Samsung
Multiroom devices together wirelessly.
BEFORE YOU BEGIN
+ Communication Basics
Smart Device:
Android or iOS
(App Control)
Internet Wireless Router
1. Requirements: Wireless Router, Smart Device
2. The wireless router should be connected to the Internet.
3. The smart device should be connected to the router via a Wi-Fi connection.
FUNCTIONS
INSTALLING THE SAMSUNG MULTIROOM APP
To use the Soundbar, you must download and then install the Samsung Multiroom App by accessing the app
through Google play or the App Store. With the Samsung Multiroom App installed, you can play music stored
in your smart device, from connected devices and other content providers, and from Internet radio stations.
+ Android or iOS
Download the Samsung Multiroom app from Google Play or the App Store of your smart device.
* Market search : Samsung Multiroom
ANDROID APP ON
or
+ Accessing the Samsung Multiroom App
To access the Samsung Multiroom app, press the Multiroom app icon on your smart device.
CONNECTING THE SOUNDBAR TO YOUR NETWORK
On your Smart device, select the Samsung Multiroom app.
Follow the directions on your smart device’s screen.
● Use Cat 7 (*STP Type) cable for the connection.
* Shielded Twist Pair
ENG
29
FUNCTIONS
5V 0.5A
SPK ADDWi-Fi SETUP
DC 24V
AUX IN
LAN HDMI IN OPTICAL IN
HDMI OUT
(TV-ARC)
5V 0.5A
SOFTWARE UPDATE
UPDATING WITH USB
Samsung may offer updates for the Soundbar's system firmware in the future.
If an update is offered, you can update the firmware by connecting a USB device with the firmware update
stored on it to the USB port on your Soundbar.
Note that if there are multiple update files, you must load them onto the USB device singly and use them to
update the firmware one file at a time.
Please visit samsung.com or contact the Samsung call centre to receive more information about downloading
updates files.
1. While the Soundbar is turned off, connect the USB storage device that contains the updating firmware to
the Soundbar’s USB port.
2. Disconnect the power cord, reconnect it and turn it on.
3. Turn on the Soundbar UPDATE appears on the display and updating begins within 3 minutes.
• Upon completion of updating, the Soundbar turns off and on automatically.
+ If UPDATE was not displayed
1. Turn off the Soundbar, connect the USB storage device that contains update files to the Soundbar’s USB
port.
2. Disconnect the power cord, reconnect it and turn it on.
● Insert a USB device containing the firmware update into the USB port on the main unit.
● Updating firmware may not work properly if audio files supported by the Soundbar are stored in
the USB storage device.
● Do not disconnect the power or remove the USB device while updates are being applied. The main
unit will turn off automatically after completing the firmware update.
FUNCTIONS
● After the update, all settings are reset to their factory default settings. We recommend you write
down your settings so that you can easily reset them after the update. Note that updating firmware
resets the subwoofer connection too.
If connection to the subwoofer is not re-established automatically after the update, refer to page
17.
If the firmware fails to update, we recommend formatting the USB device in FAT16 and trying
again.
● Do not format the USB device in the NTFS format. The Soundbar does not support the NTFS file
system.
● Depending on the manufacturer, some USB devices may not be supported.
AUTO UPDATE
Even when the Soundbar is turned off, the Soundbar will automatically check latest software version and
continue to update if it was connected to the Internet.
● The Soundbar is configured to run auto update by default.
● To use auto update function, the Soundbar must be connected to the Internet.
● Wi-Fi connection to the Soundbar will be terminated if its power cord was disconnected or the
power was cut off. Turn on the Soundbar and reconnect.
ENG
31
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
Before requesting service, please check the following.
The unit will not turn on.
• Is the power cord plugged into the outlet? ¼ Connect the power plug to the outlet.
A function does not work when the button is pressed.
• Is there static electricity in the air? ¼ Disconnect the power plug and connect it again.
Sound is not produced.
• Is the Mute function on?
• Is the volume set to minimum?
The remote control does not work.
• Are the batteries drained?
• Is the distance between the remote control and
main unit too far?
¼ Press the (Mute) button to cancel the
function.
¼ Adjust the Volume.
¼ Replace with new batteries.
¼ Move closer to the unit.
The TV SoundConnect (TV pairing) failed.
• Does your TV support TV SoundConnect?
• Is your TV firmware the latest version?
• Does an error occur when connecting?
• Reset the TV mode and connect again.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
• Your subwoofer may not be connected to the
main body of the product.
The subwoofer drones and vibrates noticeably.
• Try to adjust the vibration of your subwoofer.
¼ TV SoundConnect is supported by some
Samsung TVs released from 2012 on. Check your
TV to see if it supports TV SoundConnect.
¼ Update your TV with the latest firmware.
¼ Contact the Samsung call centre.
¼ Press and hold the p button for 5 seconds to
reset the TV SoundConnect connection.
¼ Try to connect your subwoofer again.
(See Page 17)
¼ Press the WOOFER button on your remote control
to adjust its value (between -12, -6 to +6).
APPENDIX
SPECIFICATIONS
Model name
HW-J7500 / HW-J7501
APPENDIX
ENG
USB
Weight
GENERAL
AMPLIFIER
* Design, specifications and App screen are subject to change without prior notice.
* S/N ratio, distortion, separation, and usable sensitivity are based on measurements using AES (Audio
Engineering Society) guidelines.
* Nominal specification
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
- Weight and dimensions are approximate.
- For the power supply and Power Consumption, refer to the label attached to the product.
※ Precaution : The product will restart automatically if you turn on/off Wi-Fi/Ethernet.
Overall Standby Power Consumption (W)
(All the network ports are “ON” condition)
Wi-Fi/Ethernet Port deactivation method
Bluetooth Port deactivation method
※ Open Source Licence Notice
- To send inquiries and requests regarding open sources, contact Samsung via Email
a Licence
- The Spotify Software is subject to third party licences found here :
- For more information about Spotify Connect, please visit www.spotify.com/connect
Dimensions
(W x H x D)
Operating Temperature Range
Operating Humidity Range
Rated Output
Power
S/N Ratio (Analogue Input)
Separation (1kHz)
(oss.request@samsung.com).
www.spotify.com/connect/third-party-licenses.
Main Unit
Subwoofer (PS-WJ7500 / PS-WJ7501)
Main Unit
Subwoofer (PS-WJ7500 / PS-WJ7501)
Main Unit
Subwoofer (PS-WJ7500 / PS-WJ7501)
2.7W
Press Wi-Fi SETUP button on the product for
30 seconds to turn Wi-Fi/Ethernet On / Off.
Press SPK ADD button on the product for
30 seconds to turn Bluetooth On / Off.
5V / 0.5A
4.0 kg
7.8 kg
1230.0 x 47.5 x 170.0 mm
500.0 x 332.0 x 161.0 mm
+5°C to +35°C
10 % to 75 %
20W/CH x 8, 8ohm, THD=10%, 1KHz
160W, 3ohm, THD=10%, 100Hz
65 dB
65 dB
Hereby, Samsung Electronics, declares that this equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
The original Declaration of Conformity may be found at http://www.samsung.com, go to Support >
Search Product Support and enter the model name.
This equipment may be operated in all EU countries.
This equipment may only be used indoors.
33
UNITED KINGDOM
EIRE
EIRE
EIRE
This Samsung product is warranted for the period
of twelve (12) months from the original date
of purchase, against defective materials and
workmanship. In the event that warranty service
is required, you should return the product to the
retailer from whom it was purchased. However,
Samsung Authorised Dealers and Authorised
Service Centres in other EC Countries will
comply with the warranty on the terms issued
to purchasers in the country concerned. In case
of difficulty, details of our Authorised Service
Centres are available from:
Samsung Electronics U.K. Ltd
Samsung Customer Support Centre
Selectapost 38, Sheffield, S97 3FJ
United Kingdom
United Kingdom
Tel : 0330 SAMSUNG (7267864)
www.samsung.com/uk/support
EIRE
Tel : 0818 717100
www.samsung.com/ie/support
■ WARRANTY CONDITIONS
1. The warranty is only valid if, when warranty
service is required, the warranty card is fully
and properly completed and is presented
with the original invoice or sales slip or
confirmation, and the serial number on the
product has not been defaced.
2.
Samsung’s obligations are limited to the
repair or, at its discretion, replacement of the
product or the defective part.
3.
Warranty repairs must be carried out by
Authorised Samsung Dealers or Authorised
Service Centres. No re-imbursement will be
made for repairs carried out by non Samsung
Dealers and, any such repair work and
damage to the products caused by such repair
work will not be covered by this warranty.
4. This product is not considered to be defective
in materials nor workmanship by reason that
it requires adaptation in order to conform
to national or local technical or safety
standards in force in any Country other than
the one for which the product was originally
designed and manufactured. This warranty
will not cover, and no re-imbursement will be
made for such adaptation nor any damage
which may result.
5. This warranty covers none of the following:
a)
Periodic check ups, maintenance and repair
or replacement of parts due to normal
wear and tear.
b) Cost relating to transport, removal or
installation of the product.
c) Misuse, including the faiure to use this
product for its normal purposes or
incorrect installation.
d) Damage caused by Lightning, Water, Fire,
Acts of God, War, Public Disturbances,
incorrect mains voltage, improper
ventilation or any other cause beyond the
control of Samsung.
6. This warranty is valid for any person who
legally acquired possession of the product
during the warranty period.
7. The consumers statutory rights in any
applicable national legislation whether
against the retailer arising from the purchase
contract or otherwise are not affected by this
warranty. Unless there is national legislation
to the contrary, the rights under this warranty
are the consumers sole rights and Samsung,
its subsidiaries and distributors shall not be
liable for indirect or consequential loss or any
damage to records, compact discs, videos or
audio taper or any other related equipment
or material.
SAMSUNG ELECTRONICS (U.K.) LTD.
©2015 Samsung Electronics Co.,Ltd. All rights reserved
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.
Area Contact Centre
`
Europe
U.K 0330 SAMSUNG (7267864) www.samsung.com/uk/support
EIRE 0818 717100 www.samsung.com/ie/support
0180 6 SAMSUNG bzw.
0180 6 7267864*
GERMANY
(*0,20 €/Anruf aus dem dt. Festnetz, aus
dem Mobilfunk max. 0,60 €/Anruf)
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support
SPAIN 0034902172678 www.samsung.com/es/support
PORTUGAL 808 20 7267 www.samsung.com/pt/support
LUXEMBURG 261 03 710 www.samsung.com/support
NETHER-
0900-SAMSUNG (0900-7267864) (€ 0,10/
LANDS
Min)
BELGIUM 02-201-24-18
NORWAY 815 56480 www.samsung.com/no/support
DENMARK 70 70 19 70 www.samsung.com/dk/support
FINLAND 030-6227 515 www.samsung.com/fi/support
SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/se/support
801-172-678* lub +48 22 607-93-33 *
POLAND
* (koszt połączenia według taryfy operatora)
0680SAMSUNG (0680-726-786)
HUNGARY
0680PREMIUM (0680-773-648)
SLOVAKIA 0800 - SAMSUNG (0800-726 786) www.samsung.com/sk/support
0800-SAMSUNG (0800-7267864)
AUSTRIA
[Only for Premium HA] 0800-366661
[Only for Dealers] 0810-112233
Web Site
www.samsung.com/de/support
www.samsung.com/nl/support
www.samsung.com/be/support
(Dutch)
www.samsung.com/be_fr/
support (French)
www.samsung.com/pl/support
www.samsung.com/hu/support
www.samsung.com/at/support
Area Contact Centre
SWITZER-
0800 726 78 64 (0800-SAMSUNG)
LAND
800 - SAMSUNG (800-726786) www.samsung.com/cz/support
CZECH
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2343/24, 148 00 -
Praha 4
CROATIA 072 726 786 www.samsung.com/hr/support
BOSNIA 055 233 999 www.samsung.com/support
MONTENE-
020 405 888 www.samsung.com/support
GRO
080 697 267 (brezplačna številka)
090 726 786 (0,39 EUR/min)
SLOVENIA
klicni center vam je na voljo od ponedeljka
do petka od 9. do 18. ure.
SERBIA 011 321 6899 www.samsung.com/rs/support
BULGARIA 800 111 31 , Безплатна телефонна линия www.samsung.com/bg/support
08008 726 78 64 (08008 SAMSUNG )
ROMANIA
Apel GRATUIT
CYPRUS 8009 4000 only from landline, toll free
80111-SAMSUNG (80111 726 7864) only
from land line
GREECE
(+30) 210 6897691 from mobile and land
line
LITHUANIA 8-800-77777 www.samsung.com/lt/support
LATVIA 8000-7267 www.samsung.com/lv/support
ESTONIA 800-7267 www.samsung.com/ee/support
Web Site
www.samsung.com/ch/support
(German)
www.samsung.com/ch_fr/
support (French)
www.samsung.com/si
www.samsung.com/ro/support
www.samsung.com/gr/support
[Correct disposal of batteries in this product]
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the
batteries in this product should not be disposed of with other
household waste at the end of their working life. Where marked,
the chemical symbols Hg, Cd or Pb indicate that the battery contains
mercury, cadmium or lead above the reference levels in EC Directive
2006/66.
If batteries are not properly disposed of, these substances can cause
harm to human health or the environment.
To protect natural resources and to promote material reuse, please
separate batteries from other types of waste and recycle them
through your local, free battery return system.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for
details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other
commercial wastes for disposal.
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