Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
4
Getting Started
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Be careful not to forget your unlock codes for the screen lock, accounts, and other
security features. If you forget an unlock code, you will not be able to use the device if
you do not reset it. Samsung is not responsible for any data loss or inconvenience caused
by forgotten unlock codes.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
Apps
→
you can view the FCC ID of the device. To view the FCC ID, tap
Settings
→
About device
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
→
Battery info
Apps
.
→
Settings
→
About device
→
Regulatory information
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
.
5
Getting Started
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in water deeper than 1.5 m or keep it submerged for more
than 30 minutes.
•
Do not expose the device to water moving with force.
•
If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage,
rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow
these instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet,
sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, 1.5 metre, 30 minutes).
Despite this classification, it is still possible for your device to be damaged in certain
situations.
6
Getting Started
Package contents
Check the product box for the following items:
•
Device
•
USB Connector
•
Micro USB Connector
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
7
Getting Started
Speaker
Device layout
Device
SIM card / Memory card
tray
Front camera
LED indicator
Iris recognition LED
Proximity/Light sensor
Edge screen
Touchscreen
Recents key
Headset jack
Iris recognition camera
GPS antenna
Power key
Edge screen
Home key (Fingerprint
recognition sensor)
Back key
Multipurpose jack (USB
Type-C)
Microphone
Speaker
8
Getting Started
Microphone
Flash
Rear camera
Volume key
NFC antenna / MST
antenna / Wireless
charging coil
•
Connectivity problems and battery drain may occur in the following situations:
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
The colours on the curved screen may look different depending on your viewing
position.
S Pen
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
Main antenna
using certain features, such as calls or the mobile data connection
9
Getting Started
Keys
KeyFunction
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
•
Tap to open the list of recent apps.
Recents
•
Tap and hold to launch the split screen view.
•
Press to turn on the screen while the screen is locked.
S Pen
Home
Back
Volume
S Pen button
•
Press to return to the Home screen.
•
Press and hold to launch
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
•
Press to adjust the device volume.
Google
.
S Pen nib
Tweezers
10
Getting Started
1
NameFunctions
•
Use the S Pen to write, draw, or perform touch actions on the
screen. The Recents key and the Back key can be used with the
S Pen nib
S Pen.
•
Hover the S Pen over items on the screen to access additional
S Pen features, such as the Air view feature.
•
Hover the S Pen over the screen and press the S Pen button to
display the Air command features.
S Pen button
•
While pressing and holding the S Pen button, drag the S Pen over
items to select them.
Tweezers
•
Remove the S Pen nib with the tweezers when replacing the nib.
Detaching the S Pen
Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the
S Pen, push it back into the slot until you hear it click.
2
11
Getting Started
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
Firmly hold the nib with the tweezers and remove it.
1
Insert a new nib into the S Pen.
2
Be careful not to pinch your fingers with the tweezers.
12
Getting Started
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
•
Do not bend or apply excessive pressure with the S Pen while using it. The S Pen
may be damaged or the nib may be deformed.
•
If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions.
•
If water enters the S Pen slot, gently shake the device to remove the water from the
slot before using it.
•
For more information about the S Pen, visit the Samsung website.
•
If the S Pen is not working properly, take it to a Samsung Service Centre.
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
13
Getting Started
Connect the USB cable to the USB power adaptor, and plug the USB cable into the
1
device’s multipurpose jack.
Plug the USB power adaptor into an electric socket.
2
Charging with a Micro USB cable
Connect the Micro USB connector to charge the battery with a Micro USB cable.
Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may
damage the device and the cable.
The Micro USB connector is used for charging the battery and connecting to a
computer.
14
Getting Started
Charging other devices
Use the USB connector to charge another mobile device with your device’s battery.
Plug the USB connector into your device’s multipurpose jack, and connect your device and
the other device via the other device’s USB cable.
When charging starts, the battery charging icon will appear on the other device’s screen.
Your deviceThe other
device
USB Connector
The other device's
USB cable
The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.
15
Getting Started
Viewing the estimated charging time
While charging, open the Home screen and tap
Battery
.
The actual charging time may vary depending on the status of your device and the
charging conditions. The estimated charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Apps
→
Settings
→
Device maintenance
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
→
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
16
Getting Started
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature and Qualcomm Quick Charge 2.0.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging or Quick Charge 2.0.
17
Getting Started
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the
If the fast charging feature is not activated, on the Home screen, tap
Device maintenance
charging
switch to activate it.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
→
Battery
→ →
Advanced settings
icon appears on the screen.
Apps
→
Settings
, and then tap the
Fast cable
→
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.
A fan inside the charger may produce noise during fast wireless charging. To reduce
the fan noise, you must deactivate the fast wireless charging feature. The on/off
option will be added in your device’s settings menu when you first place it on the
Apps
→
charger. On the Home screen, tap
Battery
to deactivate it. Deactivating this feature will reduce noise, but may result in slower
charging times.
→ →
Advanced settings
, and then tap the
Settings
→
Device maintenance
Fast wireless charging
→
switch
18
Getting Started
Charging the battery
Place the centre of the device’s back on the centre of the wireless charger.
The estimated charging time will appear on the screen. The actual charging time may vary
depending on the charging conditions.
When using the wireless charger, do not place foreign materials, such as metal
objects, magnets, and magnetic stripe cards, between the device and the wireless
charger. The device may not charge properly or may overheat.
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
19
Getting Started
Power saving mode
Activate power saving mode to extend the battery’s usage time.
On the Home screen, tap
1
Tap
2
3
CUSTOMISE
mode.
Tap
APPLY
.
to change the power saving settings before entering power saving
Apps
→
Settings
→
Device maintenance
→
Battery
→
MID
.
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the
dark theme and limiting the apps and features available. Network connections, except for the
mobile network, will be deactivated.
On the Home screen, tap
1
Tap
2
CUSTOMISE
saving mode.
to change the power saving settings before entering maximum power
Apps
→
Settings
→
Device maintenance
→
Battery
→
MAX
.
Tap
3
After entering maximum power saving mode, on the Home screen, tap
to use. To remove apps, tap
To deactivate maximum power saving mode, tap
mode
APPLY
.
The estimated battery usage time may vary depending on your device settings and
operating conditions.
.
→
Edit
and select an app with .
→
Disable Maximum power saving
and select an app
20
Getting Started
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
►
Single SIM models:
1
23
54
21
Getting Started
►
Dual SIM models:
13
2
54
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
22
Getting Started
Pull out the tray gently from the tray slot.
2
►
3
Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured
contacts facing downwards.
►
Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured
contacts facing downwards.
Place the primary SIM or USIM card on the tray 1 (
on the tray 2 (
2 ).
1
Tray 1
Gently press the SIM or USIM card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
1 ) and the secondary SIM or USIM card
2
Tray 2
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
23
Getting Started
Correct card installation
►
Single SIM models:
Nano-SIM card
►
Dual SIM models:
Nano-SIM card
microSD card
Nano-SIM card
Nano-SIM card
microSD card
•
Use only a nano-SIM card.
•
You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
24
Getting Started
Removing the SIM or USIM card
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the SIM or USIM card.
3
►
Single SIM models:
►
Dual SIM models:
Insert the tray back into the tray slot.
4
25
Getting Started
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
SIM or USIM card and tap the switch to activate it.
Apps
→
Settings
→
Connections
→
SIM card manager
. Select a
Customising SIM or USIM cards
On the Home screen, tap
a SIM or USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
•
Network mode
: Change the display name of the SIM or USIM card.
Apps
→
Settings
: Select a network type to use with the SIM or USIM card.
→
Connections
→
SIM card manager
and select
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
the feature preferences for your cards in
Apps
→
Settings
→
Connections
Preferred SIM card
→
SIM card manager
.
and set
26
Getting Started
Memory card (microSD card)
Installing a memory card
Your device accepts memory cards with maximum capacities of 256 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT32 and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. If the device does not recognise your
memory card, format it on your computer.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
27
Getting Started
1
4
23
5
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the tray gently from the tray slot.
2
When you remove the tray from the device, the mobile data connection will be
disabled.
28
Getting Started
Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
3
Tray 1
Tray 2
Gently press the memory card into the tray to secure it.
4
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Storage settings
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the memory card.
3
Insert the tray back into the tray slot.
4
→
Apps
SD card
→
→
Unmount
Settings
→
Device maintenance
.
→
Storage
→ →
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
29
Getting Started
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Storage settings
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
→
Apps
SD card
→
→
Settings
Format
→
Device maintenance
.
→
Storage
→ →
USB connector
With the supplied USB connector (On-The-Go Adaptor), you can transfer data from other
mobile devices or connect USB peripheral devices, such as a mouse and keyboard, to your
device.
Use only the USB connector supplied with the device.
Transferring data from your previous device
You can connect your previous device to your device with the USB connector and a USB cable
to easily and quickly transfer data. Refer to Transferring data using a USB connector for more
information.
Your devicePrevious device
USB Connector
The previous device's
USB cable
30
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