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Contents
Safety information 4
Contents
What you need to know about the safety instructions 4
Important safety symbols 4
Before using your dishwasher 7
Before you start 12
Unpacking your dishwasher 12
Checking parts 13
Unsuitable items for the dishwasher 15
Water reector 15
Using your dishwasher 16
Basic use of racks 16
Detergent guidelines 27
Touchpad responsiveness 30
Operations 31
Control panel 31
Cycle overview 34
Simple steps to start your dishwasher 35
Settings 36
SmartThings 37
Special features 40
Maintenance 41
Cleaning 41
Long-term care 44
Cleaning the drain pump 45
Storing your dishwasher 45
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Troubleshooting 46
Check these solutions if your dishwasher… 46
Information codes 51
Cycle chart 53
Appendix 55
Helping the environment 55
Specications 55
Warranty (U.S.A) 56
Contents
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SAVE THESE INSTRUCTIONS
Safety information
Congratulations on your new Samsung dishwasher. This manual contains important
information on the installation, use, and care of your appliance. Please take time to read
this manual to take full advantage of your dishwasher’s many benets and features.
Safety information
What you need to know about the safety instructions
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your dishwasher.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
To reduce the risk of re, explosion, electric shock, or personal injury when using your
dishwasher, follow these basic safety precautions:
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
NOTE
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
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SAVE THESE INSTRUCTIONS
California Proposition 65 Warning
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
WARNING
When using your dishwasher, follow basic precautions, including the following:
1. Read all instructions before using the dishwasher.
2. Use the dishwasher only for its intended function.
3. Use only detergents or wetting agents recommended for use in a dishwasher and keep
them out of the reach of children.
4. When loading items to be washed:
- locate sharp items so that they are not likely to damage the door seal, and
- load sharp knives with the handles up to reduce the risk of cut-type injuries.
5. Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent.
For plastic items not so marked, check the manufacturer’s recommendations.
6. Do not touch the HEATING ELEMENT during or immediately after use.
7. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.
8. Do not tamper with the controls.
9. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
10. To reduce the risk of injury, do not allow children to play in or on the dishwasher.
11. Under certain conditions, hydrogen gas may be produced in a hot-water system that
has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hotwater system has not been used for such a period, before using the dishwasher turn
on all hot-water faucets and let the water ow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use
an open ame during this time.
12. Remove the door to the washing compartment when removing an old dishwasher from
service or discarding it.
Safety information
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Safety information
SAVE THESE INSTRUCTIONS
CAUTION
• After unpacking the dishwasher, keep the packaging out of the reach of children.
• The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher
Safety information
by yourself. Two or more people are needed to move a dishwasher and avoid potential
injuries.
• As with any equipment using electricity, water, and moving parts, potential hazards
exist.
• Do not install the dishwasher near electrical components. Keep the dishwasher away
from open ames.
• Install and level your dishwasher on an uncarpeted oor that can support its weight.
• Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet.
See page 7 for more information on grounding your dishwasher.
• Connect the ground wire to the green ground connector in the terminal box.
• After the dishwasher is installed, check that the drain hose is properly connected and
that there is no leakage from the hose connectors. If the drain hose is loose, it may
cause property damage.
• The water supply line is susceptible to breakage. As time goes by, it becomes less
exible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak,
replace it immediately.
• To safely operate this appliance, familiarize yourself with its operations and exercise
care when using it.
• Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do
not wash dishes exposed to these materials.
• Keep your dishwasher detergent out of the reach of children. Detergent has an adverse
effect on human organs. It contains elements for polishing and is corrosive. Avoid
letting the detergent come into contact with your skin and eyes.
• Do not push or place pressure on the door when it is open, as this may damage the
dishwasher or cause harm.
• Do not allow children to play in or on the dishwasher. They may harm themselves or
damage the dishwasher.
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SAVE THESE INSTRUCTIONS
• Disconnect the power cable (or set the circuit breaker to off) before servicing your
dishwasher.
• Do not repair, replace, or service any part of your dishwasher yourself. Disassembly,
repairs, and modications are permitted by authorized service technicians only. Work
done by an unauthorized person may void your warranty.
• Before disposing of your dishwasher, remove the door of the washing compartment or
the door latch so that children or small animals cannot get trapped inside.
• If the dishwasher is left unused for an extended period of time, turn off the water
supply.
• This dishwasher is intended for residential use only.
Before using your dishwasher
WARNING
Tip-Over Hazard
• Do not use the dishwasher until it is correctly installed.
• Do not push down on the dishwasher door when it is open.
• Do not place excessive weight on the dishwasher door when it is open.
Electric Shock Hazard
Failure to follow these instructions can result in death, re, or electric
shock:
• Electrically ground the dishwasher
• Connect the ground wire to the green ground connector in the junction
box.
• Do not use an extension cord.
Safety information
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Safety information
SAVE THESE INSTRUCTIONS
Regulatory notice
FCC Notice
Safety information
FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause
undesired operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
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SAVE THESE INSTRUCTIONS
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches
(20 cm) between the radiator and your body. This device and its antenna(s) must not be
co-located or operated in conjunction with any other antenna or transmitter.
IC Notice
The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s)
must not be co-located or operated in conjunction with any other antenna or transmitter.
Safety information
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Safety information
SAVE THESE INSTRUCTIONS
Safety information
Equipment EUT TypeUnintentional Emitter per FCC Part 15
Kind of productDishwasher
Trade NameSamsung
ModelDW80R9950UG, DW80R9950US, DW80R9950UT
Variant Model-
Applied Rules
Manufacturer
47 CFR Part 15, Subpart B / ANSI C63.4-2014
ICES-003 Issue 6
Samsung Electronics Co., Ltd.
(Maetan dong) 129, Samsung-ro, Yeongtong-Gu, Suwon-Si,
Gyeonggi-Do 16677 Korea
U.S. RESPONSIBLE PARTY
Samsung Electronics America QA Lab
19 Chapin Rd. Building D Pine Brook NJ 07058
Tel: 1-973-808-6375 Fax: 1-973-808-63
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SAVE THESE INSTRUCTIONS
Open Source Announcement
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by sending an email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0
leads to the download page of the source code made available and open source license
information as related to this product. This offer is valid to anyone in receipt of this
information.
Safety information
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Before you start
Be sure to have your installer follow these instructions closely so that your new
dishwasher works properly and that you’re not at risk of injury when washing dishes.
Unpacking your dishwasher
• Once your new dishwasher has been delivered to you, carefully unpack it and check for
any damage.
If the dishwasher has been damaged, make note of it on the waybill and keep a copy.
Before you start
Do not install the dishwasher, and contact Samsung Customer Service at the number
listed on the next page.
• If there is no damage to the product, you can proceed with the installation. If you are
going to install it yourself, make sure to read through the installation guide and follow
the directions inside.
• After unpacking your dishwasher, keep the packaging out of the reach of children to
ensure their safety.
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Checking parts
When your dishwasher has been unpacked, make sure you’ve received all the parts shown
below.
If your dishwasher was damaged during shipping, or if you do not have all the parts,
contact Samsung Customer Service at 1-800-SAMSUNG (726-7864).
01
02
03
04
Before you start
05
06
07
01 Top nozzle02 Lower nozzle03 Water reector
04 Dispenser05 Control panel06 Door
07 Base
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Before you start
Accessories
Before you start
Upper rackLower rackCutlery rack3rd rack
NOTE
Accessory parts - User/Installation manual, Installation Kit, Kick Plate.
CAUTION
• Do not wash items that are covered with ash, sand, wax, lubricating grease, or paint.
These materials will damage the dishwasher. Ash does not dissolve and will spread
inside the dishwasher.
• Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks,
paper napkins, etc. from your dishes. Food remains and waste can make noise, cause
the dishwasher to malfunction, and damage your dishes and dishwasher.
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Unsuitable items for the dishwasher
WARNING
Wash only items such as glass, porcelain, and cutlery which the manufacturer states is
dishwasher safe. Do not wash aluminium (e.g. grease lters). The dishwasher may damage
aluminium, or in extreme cases, cause a severe chemical reaction.
Do not wash the following items in the dishwasher.
• Copper, brass, tin, ivory, and aluminium items or items with adhesive
• Non-heat resistant plastics
• Craft items, antiques, valuable vases, and decorative glassware
• Pottery or glazed-ceramic items
• Wooden cutlery and crockery or items with wooden parts
• Delicate glassware or glassware containing lead crystal. Clouding may occur on the
glassware after frequent washing.
NOTE
Silverware that has contacted food containing sulphur may become discoloured. Food
with sulphuric content include egg yolks, onions, mayonnaise, mustard, sh, sh brine,
and marinades.
Water reector
Before you start
The water reector automatically detects obstacles inside the dishwasher that can
interfere with the reector’s signal. If an obstacle is detected, the display blinks and the
dishwasher chimes for several minutes. If this happens, remove the obstacle.
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Using your dishwasher
Basic use of racks
Angle of the plate supports
In the Upper rack, you can adjust the angle of the tines to three different positions to
match the size and shape of your dishes. To adjust the tines, grasp the handle at the front
of the rack, and then push it left or right. See the illustration below.
In the Lower rack, you can easily fold down the fold-down tines to make room for
large items such as pots and pans on the Zone Booster area. Remove the rack from the
Using your dishwasher
dishwasher, and then fold down the tines one at a time. See the illustration below.
Upper rackLower rack
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Height adjustment
You can adjust the height of the upper rack in your Samsung dishwasher so that the lower
rack can accommodate larger sized dishes. Depending on where you set the upper rack
height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter and the
upper rack can accommodated plates up to 8 in. (20 cm) in diameter.
To raise the upper rack
Pull the upper rack upwards. The
adjustable handle will latch, and the upper
rack will rise.
To lower the upper rack
Hold both the adjustable handles located
at the left and right sides of the upper
rack, and then evenly press down.
CAUTION
• Adjust the height of the upper rack
before loading dishes into the rack.
Adjusting the rack after loading the
dishes may damage the dishes.
• Make sure to hold both handles when
adjusting, or the dishwasher door may
not close properly.
Using your dishwasher
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Using your dishwasher
To remove the upper rack
Step 1.
Using your dishwasher
To remove the upper rack from the slide rail, pull the upper rack out from the tub until it
is fully extended.
Hold down the holder rails on both sides to release the upper rack. Slide the upper rack
out to the end of one holder rail, and then lift it up.
Repeat the steps above with the other holder rail.
CAUTION
• Do not operate the dishwasher without the upper rack. Otherwise, noises occur and the
dishwasher does not operate properly.
• Because the upper rack is removable, insert the upper rack properly to ensure the
dishwasher operates normally.
• Take care that you do not lose the holder rails during this process.
Step 2.Step 3.
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To remove the 3rd Rack
1. Put your nger on the lower area of the
3rd holder rail as shown, and then push
the holder handle (see the arrow marks
in this picture) to draw and remove the
holder. Repeat this step on the other
side.
Using your dishwasher
2. When the holder is removed, remove
the 3rd rack from the dishwasher.
3. Reverse the order of removal to
re-insert the 3rd rack.
CAUTION
Make sure the hook-shaped part (circlemarked) of the holder faces downward
when reinserting the holder into the rail.
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Using your dishwasher
Flexible 3rd RackTM adjustment
Using your dishwasher
High position of Flex DeckLow position of Flex Deck
When putting spatulas, serving spoons and similar items in the Flex Deck, pull or push the
parts highlighted in the gure above in the direction of the arrows. Once the Flex Deck is
lowered, you can put relatively bigger cookware items in it. To better use the upper rack,
remove the 3rd rack or raise it to make more room.
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Loading dishes
Loading the lower rack
The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots,
lids, casserole dishes, and plates.
Load large items such as pans and pots into the dishwasher so their open sides face
downwards. We recommend loading cups, stemware, and small plates into the upper rack.
See the recommended loading patterns below.
10 place setting12 place setting
Using your dishwasher
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Using your dishwasher
Loading the Zone Booster areas
Using your dishwasher
For more effective cleaning, load large
items into the left side of the lower rackZone Booster areas (Red zone).
The Zone Booster function supplies more
powerful water jets in the Zone Booster
areas.
Make sure pot handles and other items
do not interfere with the rotation of the
nozzles or the water reector.
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Loading the upper rack
The upper rack has been designed for small plates, mugs, glasses, and plastic items
marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that
the front of each plate faces the back of the plate in front of it, and the open sides of the
plates at the center of the dishwasher face each other. See the illustrations below.
Make sure the loaded dishes do not interfere with the rotation of the nozzle which is
located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.)
When loading dishes, pull the upper rack out sufciently so you can load it without
striking the counter above.
Using your dishwasher
10 place setting12 place setting
Using the glass support
The glass support is especially suited for
wine glasses. Hang wine glasses onto the
pegs of the glass support. Fold the glass
support back when it is not being used.
CAUTION
Do not adjust the level of the upper rack
with the glass support propped up. This
will make it impossible to adjust the upper
rack.
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Using your dishwasher
Loading the Flexible 3rd Rack
Using your dishwasher
The cutlery rack is best suited for atware and cooking or serving utensils. You can place
cutlery and utensils randomly or regularly on the cutlery rack.
Heavily soiled utensils or items with baked on foods should be placed in the lower cutlery
rack for the most effective cleaning.
Removing the Cutlery Rack
The entire cutlery rack can be removed if more space is needed on the upper rack for
larger items.
TM
Flex Deck UpperFlex Deck Lower
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Loading the Cutlery rack
The cutlery rack consists of two
compartments.
You can place each knife, spoon, or fork
separately into the spoon stands in the
basket’s covers to prevent chipping and
discoloration. See the illustrations below.
You can use the cutlery rack with the
cover open. Refer to the illustration on the
left.
Using your dishwasher
LeftRight
10 place setting
LeftRight
12 place setting
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Using your dishwasher
The spoon stands as seen from above with the suggested placement of cutlery items.
Match the numbers in the diagram to the numbers in the list of cutlery items below.
Using your dishwasher
NOTE
DO NOT let any item extend through the bottom.
12345
1. Forks
2. Tea spoons
3. Dinner spoons
4. Knives
5. Serving spoons and Serving forks
6. Remaining items
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Detergent guidelines
All dishwasher cycles require detergent in the detergent compartment. Apply detergent as
appropriate for the selected cycle to ensure best performance.
WARNING
• Do not consume dishwasher detergent. Avoid breathing in detergent fumes.
Dishwasher detergent contains irritants and caustic chemicals that can induce
respiratory conditions. If you have consumed dishwasher detergent or inhaled
detergent fumes, seek medical attention immediately.
• Keep dishwasher detergent out of children’s reach.
CAUTION
Use dishwasher detergent only. Other types of detergent produce excessive foam, which
may decrease the dishwasher’s performance or cause it to malfunction.
To ll the detergent dispenser
1. Gently press the dispenser ap to
unlock, and then slide it open. Note that
the dispenser ap opens at the end of
each cycle.
Using your dishwasher
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Using your dishwasher
Using your dishwasher
2. Apply the recommended amount of
detergent to the main compartment.
3. Close the ap, and then press down to
lock.
NOTE
This dishwasher has no separate
compartment for tablet detergent.
4. For better performace, pour a small
amount of detergent onto the door
especially for heavily soiled items. The
additional detergent will activate during
the pre-wash process.
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The cover opens automatically to dispense the detergent during the wash.
CYCLE
AMOUNT OF DETERGENT
Main wash dispenserOnto the door for pre-wash
Auto, Normal3/4 oz (20 g)1/3 oz (10 g)
Heavy, Express 601 oz (30 g)1/2 oz (15 g)
Delicate3/4 oz (20 g)1/5 oz (5 g)
NOTE
The numbers inside the dispenser refer to grams.
Rinse aid
Rinse aid improves the drying performance of the dishwasher. When the Rinse Rell
indicator lights up on the control panel, rell with rinse aid. Only use liquid rinse aid.
Powdered rinse aid will clog the compartment opening and cause the dishwasher to
malfunction.
CAUTION
• Do not apply any type of detergent to the rinse aid compartment.
• Do not over ll the compartment. Excessive rinse aid may overow during a cycle.
1. Turn the cap counter clockwise to
remove.
Using your dishwasher
2. Fill the compartment with rinse aid as
specied by the rinse aid manufacturer.
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Using your dishwasher
Using your dishwasher
Touchpad responsiveness
To prevent the touch-enabled controls from losing responsiveness, follow these
instructions.
3. Turn the rinse aid dial to select a rinse
aid level between 1 and 6.
• The higher the number, the more rinse
aid the dishwasher uses.
• To improve the drying performance,
select a higher level.
• If your dishes appear discolored after a
wash, switch to a lower level.
4. Turn the cap clockwise to close.
• Touch the center of each button with
one nger.
• Do not touch more than one button at a
time, except as directed.
• Clean the surface of the control panel
regularly with a soft, damp cloth.
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