SAMSUNG
Enterprise IP Solutions
OfficeServ
(& DCS Systems)
User Guide for
Digital Phones
DS-5038S
DS-5014S
DS-5007S
Publication Information
Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason.
Samsung Telecoms also reserves the right without prior notice to
make changes in design or components of equi pment as engineering and manufacturing may warrant.
Disclaimer
Samsung Telecoms is not responsible for errors or problems
arising from customers not installing, programming or operating
their Samsung systems as described in this manual.
Copyright 2004
Samsung Telecoms (UK) Limited
All rights reserved. No part of this manual may be reproduced in
any form or by any means – graphic, electronic or mechanical,
including recording, taping, photocopy or information retrieval
system – without express written permission of the publisher of
this mat erial.
Part No.: 18934 Version 1.0
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "DC S-816"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
EN55022 : 1998 Inc. A1: 2000*
.........................................................................................
EN61000-3-2:1995 Inc. A1/A2:1998
.........................................................................................
EN61000-3-3:1995, EN61000-4-2:1995 Inc. A1:1998, EN61000-4-3:1996 Inc. A1:1998
.........................................................................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996, EN61000-4-8:1993
.........................................................................................
EN61000-4-11:1994, AS/NZS3548:1995
.........................................................................................
EN60950 ; 1992+A1+A2+A3+A4+A11
.........................................................................................
.........................................................................................
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
2001-03-31
................................................. .................................................................................
TE Jang
(place and date of issue) (name and signature of authorized person)
Tae-eok Jang / General Manager
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2001-04-03
................................................. ...............................................................................
(place and date of issue) (name and signature of authorized person)
IS Lee
In-Seop Lee / Manager
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "DCS-408"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
EN55022 : 1998 Inc. A1: 2000*
.........................................................................................
EN61000-3-2:1995 Inc. A1/A2:1998
.........................................................................................
EN61000-3-3:1995, EN61000-4-2:1995 Inc. A1:1998, EN61000-4-3:1996 Inc. A1:1998
.........................................................................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996, EN61000-4-8:1993
.........................................................................................
EN61000-4-11:1994, AS/NZS3548:1995
.........................................................................................
EN60950 ; 1992+A1+A2+A3+A4+A11
.........................................................................................
.........................................................................................
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
2000-12-08
................................................. .................................................................................
TE Jang
(place and date of issue) (name and signature of authorized person)
Tae-eok Jang / General Manager
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2000-12-08
................................................. ...............................................................................
(place and date of issue) (name and signature of authorized person)
IS Lee
In-Seop Lee / Manager
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "DCS-408i"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
EN55022 : 1998 Inc A1: 2000*
.........................................................................................
EN61000-3-2:1995 Inc. A1/A2:1998
.........................................................................................
EN61000-3-3:1995, EN61000-4-2:1995 Inc. A1:1998, EN61000-4-3:1996 Inc. A1:1998
.........................................................................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996, EN61000-4-8:1993,
.........................................................................................
EN61000-4-11:1994, AS/NZS3548:1995
.........................................................................................
EN60950 ; 1992+A1+A2+A3+A4+A11
.........................................................................................
.........................................................................................
(Manufacturer)
Samsung Electronics co.,ltd
259,Gongdan-Dong,Gumi-City
KyungBuk, Korea 730-030
2001-06-07
................................................. .................................................................................
TE Jang
(place and date of issue) (name and signature of authorized person)
Tae-eok Jang / General Manager
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2001-06-11
................................................. ...............................................................................
(place and date of issue) (name and signature of authorized person)
IS Lee
In-Seop Lee / Manager
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "i DCS100"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC:93/68/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
EN55022 : 1998, EN55024 : 1998
.........................................................................................
EN61000-3-2:1995, Inc. A1/A2:1998 + A14:2000
.........................................................................................
EN61000-3-3:1995, EN61000-4-2:1995 + A1:1998, EN61000-4-3:1996 Inc. A1:1998
.........................................................................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996 + A1
.........................................................................................
EN61000-4-11:1997, AS/NZS3548:1995
.........................................................................................
EN60950 : 2000
.........................................................................................
.........................................................................................
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
2003-03-11
................................................. .................................................................................
TE Jang
(place and date of issue) (name and signature of authorized person)
Tae-eok Jang / General Manager
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2003-03-11
................................................. ...............................................................................
(place and date of issue) (name and signature of authorized person)
IS Lee
In-Seop Lee / Manager
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "i DCS500 / OfficeServ500"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
.........................................................................................
RTTE : TBR4: November 1995 incorporating TBR4/A1: December 1997
.........................................................................................
LVD: EN60950: 2000 (IEC 60950, Third Edition, 1999)
.........................................................................................
EMC: EN55022 : 1998, EN61000-3-2:1995 Inc A1/A2:1998 + A14:2000*,
.........................................................................................
.........................................................................................
EN61000-3-3:1995, EN61000-4-2:1995 98, EN61000-4-3:1996,
.........................................................................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996,
.........................................................................................
EN61000-4-11:1994, AS/NZS3548:1995
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
2003-05-19
................................................. .................................................................................
(place and date of issue) (name and signature of authorized person)
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
TE Jang
Tae-eok Jang / General Manager
2003-05-18
................................................. ...............................................................................
(place and date of issue) (name and signature of authorized person)
IS Lee
In-Seop Lee / Manager
Digital Keysets
This digital telephone is intended to be connected to a digital extension of a Samsung
DCS-408, DCS-408i, DCS-816, i DCS100 or OfficeServ500 telephone system. The connection
allows voice communication between the central processor unit and the telephone. It is not
intended to be connected to any other telephone system or the public telephone network.
Please read the provided user instructions carefully.
Intended Use
© Samsung Telecoms (UK) Ltd.
ABOUT THIS GUIDE
This User Guide provides instructions for installing and operating Samsung’s latest DS-5038S,
5014S and 5007S 2-line LCD phones with the Samsung DCS-816, DCS-408, DCS-408i,
i DCS100 and Enterprise IP Solutions OfficeServ keyphone systems.
Please take the time to read this guide to familiarise yourself with the features of your phone.
SAFETY PRECAUTIONS
For your safety and to ensure correct operation of your phone, note carefully the following
important precautions.
Avoid placing objects containing water near the phone.
Do not put objects that contain water such as vases, cups, cosmetics, and medicines near the phone.
Moisture in the phone may cause fire and electric shocks.
Do not install the phone in the following locations:
- Direct sunlight or near a heater
- Humid areas or where water flows
- Areas of extreme or volatile changes in temperature.
- Dusty or dirty areas
Use a soft dry cloth to clean the phone.
Do not use chemical solvents such as wax, benzene, alcohol, thinner, aerosol, lubricant, or detergent to
clean your phone.
Do not disassemble or attempt to repair the phone yourself.
If a repair is needed, please cont a ct your au thor ised Samsung dea ler.
© Samsung Telecoms (UK) Ltd. 1
CONTENTS
INTRODUCTION
About this Guide .............................................................................................................................. 1
Safety Precautions .......................................................................................................................... 1
PREPARATION
Main Features.................................................................................................................................. 3
Front View of the Phone .................................................................................................................. 5
Connecting Lines to the Phone........................................................................................................ 7
THINGS YOU SHOULD KNOW
Volume Adjustment.......................................................................................................................... 8
Entering Characters......................................................................................................................... 9
Button LEDs .................................................................................................................................. 12
USING THE FEATURES
Making a Call................................................................................................................................. 13
Answering a Call............................................................................................................................ 17
Features Used During a Call ......................................................................................................... 19
ANNEX
Troubleshooting............................................................................................................................. 23
Product Specifications ................................................................................................................... 25
2 © Samsung Telecoms (UK) Ltd.
PREPARATION
Main Features
Speed Dial
Pickup
For frequently used phone numbers, you can press a speed dial button
to make a call.
You can answer a call at another extension.
Automatic Redial/Retry
Hold
When your call is important but your party is busy on another call, you
can use the automatic redial/retry function. The digital phone redials the
called number automatically until your party is free to take your call.
You can use the Hold feature when you need to interrupt a call; for
example, when another call arrives. Use this button to temporarily hold
the current call until you are ready to resume it. You can even pick up a
held call at another station.
© Samsung Telecoms (UK) Ltd. 3