7.3.16 Stain on the paper back side ……………………………7-149
7.3.17 White Halo …………………………………………………7-150
7.4. DADF skew testing ………………………………………………7-151
7.5 Other Errors ………………………………………………………7-153
chapter 8 System diagram
8.1 Main 1 ………………………………………………………………8-1
8.2 Main 2 ………………………………………………………………8-2
8.3 Main 3 ……………………………………………………………8-3
8.4 Main 4 ……………………………………………………………8-4
8.5 SCAN & DADF ……………………………………………………8-5
Contents
chapter 9
chapter 10
8.6 DADF ………………………………………………………………8-6
System Recovery
9.1 Entry Point …………………………………………………………9-1
9.2 USB …………………………………………………………………9-2
9.3 Network ……………………………………………………………9-4
9.4 Confi rmation Page ………………………………………………9-5
9.5 Error Page …………………………………………………………9-6
9.6 Progress Page ……………………………………………………9-7
9.7 Error List ……………………………………………………………9-8
9.8 HDD Repair ………………………………………………………9-8
9.9 HDD Failure ………………………………………………………9-10
Reference information
10.1 Tools for troubleshooting ………………………………………10-1
10.2 Abbreviations ……………………………………………………10-4
1. Prec
a
n
o
(2) Use only Samsung replacement parts
t
e
s
f
IEC 825. Cl
n
t
o
-
o
utions
1. Warning and cautio
In order to prevent accidents and to prevent damage t
below carefully before servicing the printer and follow
1.1 Safety Warning
(1) Only to be serviced by appropriately qualified servi
High voltages and lasers inside this product are da
qualified service technician.
.
There are no user serviceable parts inside the prin
additions to the printer as these could cause the pr
fire hazards.
(3) Laser Safety Statement
The Printer is certified in the U.S. to conform to th
Subchapter J for Class 1(1) laser products, and el
orming to the requirements of
laser system and printer are designed so there is n
Class I level during normal operation, user mainte
ass I las
for s afety
the equipment please read the precautions listed
them closely.
ce technician.
ngerous. This printer should only be serviced by a
er. Do not make any unauthorized changes or
inter to malfunction and create an electric shock or
requirements of DHHS 21 CFR, chap ter 1
ewhere, it is certified as a Class I laser product coner products are not considered to be hazardous. The
ever any human access to laser radiation above a
ance, or prescribed service condition.
Warning >> Never operate or service the printer with
assembly. The reflected beam, although invisible, can
When using this product, these basic safety pre-cauti
electric shock, and personal injury.
he protective cover removed from Laser Scanner
damage your eyes.
ns should always be followed to reduce risk of fire,
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1.2 Caution for safety
i
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e
w
w
u
p
e
d
(2)
()ypppp
o
(5)
a
()pgp
f
c
t
c
r
a
cable immediately, do not reuse or repair the dama
a
m
o
p
i
p
c
d
w
e
h
-
t
y sp
yp
cable. Some chemicals can attack the coating on
1.2.1 Toxic material
1. Prec
utions
This product contains toxic materials that could cause
(1) If the LCD control panel is damaged it is possible f
with the skin should be avoided. Wash any splash
doctor. If the liquid gets into the mouth or is swallo
(2) Please keep Drum cartridge and Toner cartridge a
Drum cartridge and Toner Cartridge may be harmf
1.2.2 Electric shock and fire safety
Failure to follow the following instructions could cause
(1) Use only the correct voltage, failure to do so could
electric shock.
Use only the power cable supplied with the printer.
cable to overheat and potentially cause a fire.
(3) Do not overload the power socket, this could lead t
lead to a fire.
(4) Do not allow water or other liquids to spill into the p
paper clips, pins or other foreign objects to fall into
to an electric shock or fire hazard.
Never touch the plugs on either end of the power c
When servicing the printer remove the power plug
(6) Use caution when inserting or removing the power
firmly and pull. The power connector must be inser
overheating possibly leading to a fire.
(7) Take care of the power cable. Do not allow it to be
damaged. Do not place objects on top of the powe
overheat and cause a fire. Exposed cables could c
the power cable, weakening the cover or exposing
(8) Ensure that the power sockets and plugs are not cr
should be repaired immediately. Take care not to c
the machine.
(9) Use caution during thunder or lightning storms. Sa
from the power source when such weather conditi
ower cord if it is still connected to the wall socket
(10) Avoid damp or dusty areas, install the printer in a
machine near a humidifier or in front of an air con
can lead to overheating and cause a fire or cause
(11) Do not position the printer in direct sunlight. This
possibly leading to the printer failing to work prop
(12) Do not insert any metal objects into the machine t
could make contact with a high voltage conductor
llness if ingested.
r the liquid inside to leak. This liquid is toxic. Contac
s from eyes or skin immediately and contact your
ed see a doctor immediately.
ay from children. The toner powder contained in the
l and if swallowed you should contact a doctor.
recautions
lectric shock or potentially cause a fire.
amage the printer and potentially cause a fire or
Use of an incorrectl
overheating of the cables inside the wall and could
rinter, this can cause electric shock. Do not allow
the printer these could cause a short circuit leading
ble with wet hands, this can cause electric shock.
rom the wall socket.
onnector. When removing the power connector, grip it
ed completely, otherwise a poor contact could cause
ome twisted, bent sharply around corners or wise
cable. If the power cable is damaged it could
use an electric shock. Replace the damaged power
cables causing fire and shock risks.
cked or broken in any way. Any such defects
ut or damage the power cable or plugs when moving
sung recommends that this machine be disconnected
ns are expected. Do not touch the machine or the
n these weather conditions.
lean well ventilated location. Do not position the
itioner. Moisture and dust built up inside the machine
parts to rust.
ill cause the temperature inside the printer to rise
rly and in extreme conditions could lead to a fire.
rough the ventilator fan or other part of the casing, it
inside the machine and cause an electric shock.
ecified cable could cause the
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1.2.3 Handling Precautions
a
(1) Ensure the printer is installed on a level surface, ca
v
o
u
o
o
u
g
o
t
g
(3) Disconnect printer interface cables and power cabl
u
x
-
The OPC Drum can be irreparably damaged if it e
d
c
o
g
)
C
t
-
supporting its weight. Failure to do so could
p
light
1. Prec
utions
The following instructions are for your own personal s
product.
cause the printer to tip or fall.
(2) The printer contains many rollers, gears and fans.
fingers, hair or clothing in any of these rotating de
(3) Do not place any small metal objects, containers
which if spilled could get into the machine and ca
(4) Do not install the machine in areas with high dust
a humidifier or heater. Damage could be caused t
(5) Do not place candles, burning cigarettes, etc on th
(6) When reinstalling the imaging unit or ITB unit at p
1.2.4 Assembly / Disassembly Preca
Replace parts carefully and always use Samsung par
cable routing before dismantling any part of the machi
Please carry out the following procedures before dism
(1) Check the contents of the machine memory and m
if the main board or network card is replaced.
(2) Ensure that power is disconnected before servicin
(4) Only use approved spare parts. Ensure that part n
temperature rating are correct.
(5) When removing or re-fitting any parts do not use e
plastic.
(6) Take care not to drop any small parts into the mac
(7) Handling of the OPC Drum
Take care not to expose the OPC Drum either to
room lighting. Exposure for as little as 5 minutes
properties and will result in print quality degradati
Remove the OPC Drum and store it in a black ba
working with the Covers (especially the top cover
damage the OPC Drum.
- Take care not to scratch the green surface of OP
If the green surface of the Drum Cartridge is scra
compromised.
fety, to avoid injury and so as not to damage the
of
Take great care to ensure that you do not catch your
ices.
f water, chemicals or other liquids close to the printer
se damage, shock or fire hazard.
r moisture levels, beside on open window or close to
the printer in such areas.
e printer, These could cause a fire.
wer off, perform the OPC-ACR surely.
tions
s. Take care to note the exact location of parts and
ne. Ensure all parts and cables are replaced correctly.
antling the printer or replacing any parts.
ake a note of any user settings. These will be erased
or replacing any electrical parts.
.
mber, product name, voltage, current and
cessive force, especially when fitting screws into
hine.
to
irect sunlight or to fluorescent or incandescent
an damage the surface of the photoconductive
n. Take extra care when servicing the printer.
or other lightproof container. Take care when
open as light is admitted to the OPC area and can
Drum Unit.
ched or touched the print quality will be
.
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1. Prec
a
u
r
o
w
v
quip
qp
e
h
h
m
-
e
utions
1.2.5 Disregarding this warning may
(1) Be careful with high temperature compone nts.
The fuser unit works at a high temperature. Use ca
cool down before disassembly.
(2) Do not put fingers or hair into the rotating parts.
When operating a printer, keep your hands and hai
motor, fan, etc.).
(3) When moving the printer :
- When transporting/installing the equipment, employ f
- Be sure not to hold the movable parts or units (e.g. th
equipment.
- Be sure to use a dedicated outlet with 110V/220V po
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessi
sunlight.
- Provide proper ventilation since the equipment emits
- The e
-Be sure to fix and plug in the power cable securely aft
-If you are moving the machine a short distance, you s
(e.g : same building through elevator)
-If you are moving the machine a long distance, you s
& staple unit, tape and disassemble all trays. (e.g :
ment must be installed near the socket outl
cause bodily injury
tion when working on the printer. Wait for the fuser to
away form the rotating parts (Paper feeding entrance,
ur people and be sure to hold the lifting handles.
e control panel, DADF) when transporting the
er input.
e heat, high humidity, dust, vibration and direct
a slight amount of ozone.
et and must be accessible.
r the installation so that no one trips over it.
ould separate the finisher.
ould remove toner & imaging unit, lock scan carrier
oved by truck or so)
1
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1.3 ESD Precautions
d
integrated circuits, some field effect transistors, and se
h
p
n
o
h
m
d
4. Use only an anti
static solder removal device. Som
y
v
s
g
E
d
n
electricity sufficient to damage an ESD
-
chip components
solder removal devices not classified as anti
v
s
1. Prec
utions
Certain semiconductor devices can be easily damage
commonly called “Electrostatically Sensitive (ES) Dev
The techniques outlined below should be followed to
caused by static electricity.
Caution >>Be sure no power is applied to the chassis
1. Immediately before handling a semiconductor com
off any electrostatic charge on your body by touchi
commercially available wrist strap device, which sh
prior to applying power to the unit under test.
2. After removing an electrical assembly equipped wit
such as aluminum or copper foil, or conductive foa
vicinity of the assembly.
3. Use only a grounded tip soldering iron to solder or
“
”
-
static” can generate electrical charges sufficient to
5. Do not use Freon-propelled chemicals. When spra
damage ESDs.
6. Do not remove a replacement ESD from its protecti
Most replacement ESDs are packaged with all lead
or a comparable conductive material.
by static electricity. Such components are
ices” or ESDs. Examples of typical ESDs are:
“”
.
elp reduce the incidence of component damag e
or circuit, and observe all other safety precautions.
onent or semiconductor-equipped assembly, drain
g a known earth ground. Alternatively, employ a
uld be removed for your personal safety reasons
ESDs, place the assembly on a conductive surface ,
, to prevent electrostatic charge buildup in the
esolder ESDs.
“
-
damage ESDs.
ed, these can generate electrical charges sufficient to
e packaging until immediately before installing it.
shorted together by conductive foam, aluminum foil,
7. Immediately before removing the protective shortin
touch the protective material to the chassis or circui
8. Maintain continuous electrical contact between the
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackage
the brushing together of clothing fabric and lifting o
.
material from the leads of a replacement ESD,
t assembly into which the device will be installed.
SD and the assembly into which it will be installed,
replacement ESDs. Normal motions, such as
e’s foot from a carpeted floor, can generate static
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SAMSUNG ELECTRONICS
2. Product
d
-
Print and Copy speed (Color/Mono)
A9 Dual Core 1GHz
Booklet Finisher(3K)
2. Product description
2.1 Specifications
2.1.1 Product Overview
escription
CLX-9252NA : Up to 25 ppmin A4
CLX-9352NA : Up to 35 ppmin A4
Scan Speed
60 ipm @ 300 dpi
CLX-9252/9352 series
Processor
HDD : 320 GB
1.5GB memory
Options
HCF, DCF, Standard Finisher(1K)
, Fax etc.
• 8.9” Full color touch LCD
• XOA(eXtensible Open Architecture) support
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2.1.2 Specifications
0
0
c
s
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W
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1
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General Specifications
2. Product
escription
ItemCLX-9252NA
Printing Speed (A4)
(Color / Mono)
FCOT (Color / Mono)< 10.6 sec / < 9.0 sec
Warm-up Time< 45 sec from Power Save
Duplex Printing SpeedSame as rated engine speed
Scanning Speed (A4)
Memory1.5GB
HDD320 GB
CPU
Resolution
Gradation256
Size (W x D x H )675.5 x 722 x 1153 mm (26.6 x
Weight
25 ppm/ 25 ppm
60 ipm @ 300 dpi
40 ipm @ 600 dpi
A9 Dual Core 1GHz
Optical• 600 x 600 dpi
• Draft 600 x 60
Enhanced
96.71 Kg (213.21 lbs.) (without
110 Kg (312 lbs.) (including con
• Default 600 x 6
• Up to 600 x 60
CLX-9352NA
35 ppm/ 35 ppm
< 8.5 sec / < 7.5 sec
60 ipm @ 300 dpi
40 ipm @ 600 dpi
x 1bit
00 x 2 bit
x 4 bit
28.4 x 45.4 inches)
onsumables and options )
umables without options)
Noise (dB)
Power consumption
Power requirement
Power output rating for
heating wire in
DCF/HCF
Service Manual
• Low Power mode : 34 dB(A)
• Ready mode : 43 dB(A)
• Printing mode : 54 dB(A)
• Copying mode : 57 dB(A)
• Average operating mode : Les
• Ready mode : Less than 250
• Low power mode : Less than 5
• Power save mode : Less than
• Power off mode : Less than 0
AC 110-127 V , 50/60 Hz or: A
Note - See the Rating label on t
type of current.
AC 110-127 V , 50/60 Hz or AC
Note - See the Rating label on t
of current.
The voltage rating of heating wir
than 1,100 W
W
1 W
220-240 V , 50/60 Hz
e machine for the correct voltage, frequency (hertz) and
20-240 V , 50/60 Hz
e machine for correct voltage, frequency (hertz) and type
is the same as the machine’s voltage rating.
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Printer Specifications
Printingmethod
Colorlaserbeamprinting
r
Default
400
600 dpi
e
P
a
.
X
e
e
Duplex copy speed
Duplex to Duplex (2
-
2)
e
6
%
-
t(600x600x2 dpi)
Duplex to Duplex (2
-
2)
2. Product
escription
ItemCLX-9252NA
Printing speedUp to 25 ppm (A4), 25 ppm (Lett
Duplex printing speed Up to 25 ipm (A4), 25 ipm (Lette