Samsung CLX-3305FW User Manual

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

CLX-330x/330xW Series

CLX-330xFN/330xFW Series

Some features may not be available depending on models or countries.

1. Introduction

Using USB memory device 70

Key benefits 5

Features by models 7

Useful to know 12

About this user’s guide 13

Safety information 14

Machine overview 20

Control panel overview 24

Turning on the machine 30

Installing the driver locally 31

Reinstalling the driver 33

2. Menu Overview and Basic Setup

Menu overview 35

3. Maintenance

Ordering supplies and accessories 76

Available supplies 77

Available maintenance parts 78

Storing the toner cartridge 79

Redistributing toner 81

Replacing the toner cartridge 83

Replacing the waste toner container 85

Replacing the imaging unit 87

Monitoring the supplies life 89

Setting the toner low alert 90

Cleaning the machine 91

Tips for moving & storing your machine 96

Machine’s basic settings 41

Media and tray 43

Basic printing 55

Basic copying 61

Basic scanning 65

Basic faxing 66

4. Troubleshooting

Tips for avoiding paper jams 98

Clearing original document jams 99

Clearing paper jams 104

Understanding the status LED 110

Understanding display messages 112

5. Appendix

Specifications 119

Regulatory information 128

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by models 7

• Useful to know 12

• About this user’s guide 13

• Safety information 14

• Machine overview 20

• Control panel overview 24

• Turning on the machine 30

• Installing the driver locally 31

• Reinstalling the driver 33

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 59).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 220).

• To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see "Using advanced print features" on page 220).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print in a full range of colors using cyan, magenta, yellow, and black.

• You can print with a resolution of up to 2,400 x 600 dpi effective output (600 x 600 x 2 bit).

• Fast, on-demand printing.

- For single-side black and white printing, 18 ppm (A4) or 19 ppm (Letter).

- For single-side color printing, 4 ppm (A4 or Letter).

Convenience

• You can print on the go from your smartphone or computer using Google

Cloud Print enabled apps (see "Google Cloud Print" on page 190).

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 250).

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 257 or "Using Samsung Printer Status" on page 265).

• Samsung Easy Document Creator is an application to help users compile and share large documents or other scanned or faxed information digitally. (see "Using Samsung Easy Document Creator" on page 260 ).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 252).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

Key benefits

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 121).

• Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 220).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 220).

• You can print in various operating systems (see "System requirements" on page 123).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 165.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Operating System

CLX-330x Series

CLX-330xW Series

CLX-330xFN Series

CLX-330xFW Series

Windows ● ●

Mac ● ●

Linux ● ●

Features by models

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.

For windows, select the printer driver and software in the Select Software to Install window.

CLX-330x Series

CLX-330xFN Series

Software

CLX-330xW Series

CLX-330xFW Series

SPL printer driver ● ●

PCL printer driver ● ●

PS printer driver ● ●

XPS printer driver

Samsung Easy Printer

Scan to PC settings ● ●

● ●

Manager

Fax to PC settings ●

Device Settings ● ●

Samsung Easy Document Creator

Samsung Easy Color Manager

● ●

Samsung Printer Status ● ●

AnyWeb Print

● ●

Features by models

(●: Included, Blank: Not available)

SyncThru™ Web Service ●

(CLX-330xW Series only)

●

SyncThru Admin Web Service ●

(CLX-330xW Series only)

●

Easy Eco Driver ● ●

Fax Samsung Network PC Fax ●

Scan Twain scan driver ● ●

WIA scan driver ● ●

Samsung Scan Assistant

● ●

a. For XPS/PS driver, You can install the XPS/PS printer driver in the Custom Installation window (Refer to Software CD that was provided with your machine). b. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether

your computer’s OS support the software.

Software

CLX-330x Series

CLX-330xW Series

CLX-330xFN Series

CLX-330xFW Series

Features by models

Variety feature

(●: Included, Blank: Not available)

Features

CLX-330x Series

CLX-330xW Series

CLX-330xFN Series

CLX-330xFW Series

Hi-Speed USB 2.0 ● ●

Network Interface Ethernet 10/100 Base TX wired LAN ●

(CLX-330xW Series only)

●

Network Interface 802.11b/g/n wireless LAN

a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer

where you bought your machine.

●

(CLX-330xW Series only)

●

(CLX-330xFW Series only)

Google Cloud Print™ ● ●

Eco printing (Control panel)

● ●

Duplex (2-sided) printing (Manual)

b. Windows only.

● ●

USB memory interface ● ●

Automatic Document Feeder (ADF) ●

Features by models

Features

CLX-330x Series

CLX-330xW Series

Fax Multi-send ●

Delay send ●

Priority send ●

Secure receive ●

Send/ Receive forward - fax ●

Scan Scan to PC ● ●

Copy ID card copying ● ●

Reduced or enlarged copying ● ●

Collation ● ●

2-up/4-up ● ●

Adjust background ● ●

CLX-330xFN Series

CLX-330xFW Series

(●: Included, Blank: Not available)

1. Introduction

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56).

• Remove the driver and install it again (see "Installing the driver locally" on page 31).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page

219).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

A paper jam has occurred.

• Open and close the scan unit (see "Front view" on page 21).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 104).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 81).

• Try a different print resolution setting (see "Opening printing preferences" on page 57).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 83).

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 110).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

or larger, telephone line cord, if necessary.

a. AWG: American Wire Gauge

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

1. Introduction

Safety information

Supply usage

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

For a waste toner bottle, do not reuse it after emptying the

•

bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

1. Introduction

Safety information

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

Machine overview

Accessories

Power cord Quick installation guide

Software CD

a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Misc. accessories

1. Introduction

Machine overview

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

CLX-330x Series / CLX-330xW Series

Front door

Scan unit

a b

5 Output support 11 USB port

6 Control panel 12 Scanner glass

a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers.

6 5

8 9

3 2

1 Scanner lid 7 Toner cartridges

2 Handle 8 Waste toner container

3 Tray 9 Imaging unit

1. Introduction

Machine overview

CLX-330xFN Series / CLX-330xFW Series

1 3

9 8

6 5

1 Document feeder cover 9 Control panel

2 Document feeder width

guide

2 4

11 12

Toner cartridge

15 16

b. Be careful not to pinch your fingers.

3 Document feeder input tray 11 Waste toner container

4 Document feeder output

support

Handle

6Tray 14USB port

7 Front cover 15 Scanner lid

8 Document output tray 16 Scanner glass

a. Close the scanner lid before opening the scan unit.

Imaging unit

Scan unit

a b

1. Introduction

Machine overview

4 3

6 5

Rear view

Power receptacle

a. CLX-330xW Series only.

Network port

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

CLX-330x Series / CLX-330xW Series

4 3

1 Rear cover 3 USB port

CLX-330xFN Series / CLX-330xFW Series

1 Rear cover 5 Telephone line socket (LINE)

Power receptacle

3USB port

4 Network port

6 Extension telephone socket

(EXT.)

1. Introduction

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

CLX-330x Series / CLX-330xW Series

3 5

910

1. Introduction

Control panel overview

WPS

Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 166).

Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full.

• Print Screen can only be used in the Windows and Mac operating systems.

• You can only use this function with USB-connected machine.

• When printing the active window/whole monitor screen using the print screen button, the

Print Screen

machine may use more toner depending on what is being printed.

• You can only use this function if the machine’s Samsung Easy Printer Manager program is

installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature.

Scan to

Switches between scan and copy mode. The Scan to LED turns on on scan mode and turns off on copy mode.

3 Display screen Shows the current status and displays prompts during an operation.

4 Arrows Scrolls through the options available in the selected menu and increases or decreases values.

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 35).

6 OK Confirms the selection on the screen.

Stops an operations at any time.

Stop/Clear

1. Introduction

Control panel overview

Power/ Wakeup

Start

Back

11 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 110).

Eco

Direct USB

a. CLX-330xW Series only. b. CLX-330x Series only.

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds when the machine is in ready mode.

Starts a job.

Sends you back to the upper menu level.

Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 59).

Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

1. Introduction

Control panel overview

CLX-330xFN Series / CLX-330xFW Series

WPS

Darkness

ID Copy

Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 166).

Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.

Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page

63).

8 9 10 11

15 14

3 Display screen Shows the current status and displays prompts during an operation.

Copy

Fax

Switches to Copy mode.

Switches to Fax mode.

1. Introduction

Control panel overview

6 Arrows Scrolls through the options available in the selected menu and increases or decreases values.

8 OK Confirms the selection on the screen.

9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 215).

10 Address

Book

Redial/ Pause

Stop/ Clear

Power/ Wakeup

Start

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 35).

Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 216).

Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 240).

Stops an operations at any time.

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds when the machine is in ready mode.

Starts a job.

On Hook Dial

Back

Scan

18 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 110).

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 246).

Sends you back to the upper menu level.

Switches to Scan mode.

1. Introduction

Control panel overview

Eco

Direct USB

a. CLX-330xFW Series only. b. CLX-330xFN Series only.

Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 59).

Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

1. Introduction

Turning on the machine

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

If you want to turn the power off, press and hold (Power/Wakeup)

button for about 3 seconds.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

Power is turned on automatically.

For CLX-330x/330xW Series, press (Power/Wakeup) button on the

control panel.

1. Introduction

+ 304 hidden pages