End a call
Turn the device on or off
Return to the Home screen
Backspace/Delete key
Enter key
Speakerphone key
Turn on/off the
speakerphone during a call
Page 4
Get Your Device Ready
Insert the Battery
1. Insert your thumbnail or a coin in the battery cover recess and lift off
the battery cover.
2. Insert the battery so that the metal contacts on the battery align with
the metal contacts on your BlackBerry device, and press down to
secure the battery. (If the battery has sufficient charge, your device
should turn on automatically.)
3. Slide the plastic notches on the battery cover into the slots at the top
of the device and press down until the battery cover clicks into place.
Charge the Battery
1. Connect the small end of the travel charger to the micro-USB port on
the left side of your BlackBerry device.
2. Depending on the type of travel charger that you received with your
BlackBerry device, slide the plug blade attachment into the power
adapter or pull the plug blades down.
3. Plug the power adapter into a power outlet.
_
Note: Before using your BlackBerry device or any accessories provided with the device, please read the
Safety and Product Information Guide, which is printed and included in the box.
Page 5
Activate Your Device
Activate Your Device
If you bought your device at a Sprint Store, it is probably activated
•
and ready to use.
If you received your device in the mail, and it is a new Sprint
•
account or a new phone number, it is designed to activate
automatically when you first turn it on. To confirm your activation,
make a phone call.
If you received your device in the mail and you are activating
•
a new phone for an existing number on your account, go to
sprint.com/activate and follow the instructions.
When you have finished, make a phone call to confirm your
activation. If your device is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
Complete the Setup Wizard
The setup wizard is designed to help you learn about navigation
and typing, change options to personalize your BlackBerry
device, set up wireless and Bluetooth® connections, and set up
one or more supported email addresses.
To complete the setup wizard, follow the onscreen instructions.
•
Slide your finger on the trackpad to highlight options and click
(press) the trackpad to continue.
If the setup wizard does not display, press (the Menu key)
and click Setup ()>Setup Wizard ().
_
Page 6
Make a Phone Call
Make Your First Phone Call
1. From the Home screen or the phone application screen, enter a
phone number using the numbered keys on the left side of the
keyboard. (If you make a mistake while dialing, press the
Backspace/Delete key to erase.)
2. Press (the Send key) to place the call.
3. When you’re finished, press (the End/Power key).
Answer a Phone Call
To answer an incoming call, press .
•
To ignore an incoming call and send it directly to voicemail,
•
press .
_
Page 7
Voicemail
Set Up Your Voicemail
You should set up your voicemail and personal greeting as soon
as your device is activated. Always use a password to protect
against unauthorized access.
1. From the Home screen or the phone application screen, press
and hold .
2. Follow the system prompts to create your password and record
your name and greeting.
Retrieve Your Voicemail
From your BlackBerry device:
From the Home screen or the phone application screen, press
•
and hold . If prompted, enter the password to access your
voicemail.
From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your password.
_
Page 8
Contacts
Add a Contact
1. From the Home screen, click Contacts (), press , and then click New Contact.
2. Type the contact information, click the trackpad, and then click Save.
Retrieve a Phone Number
1. From the Home screen, click Contacts ().
2. Slide your finger up or down the trackpad to scroll through entries,
or use the keyboard to enter the first few letters of an entry.
3. To display an entry, highlight it and click it. To call an entry, highlight
it and press . (If there is more than one number saved to the
entry, you will see a pop-up message. Click the number you want
to call.)
_
Page 9
Messaging
Sending Email
The setup wizard takes you through the necessary steps to set
up supported email accounts on your device. You can also click
Email Settings () in the Setup () folder to adjust your
settings. See your Basics Guide and User Guide for details.
1. From the Home screen, click Messages () and then press .
2. Click Compose Email and then enter an email address or a
contact name.
3. Type the message, click the trackpad, and click Send.
To attach a picture, video, or other type of file, before clicking
•
Send, click the trackpad, click Full Menu > Attach File, select a
location, and click on a file to attach it. (You may be prompted to
select a file size before continuing.)
Sending Text Messages
1. From the Home screen, click SMS And MMS () and then
press > Compose SMS Text.
2. Enter a wireless phone number or email address or begin
entering a contact name and click the contact.
3. Type a message, press , and then click Send.
_
Page 10
Manage Your Account
Online: www.sprint.com
make a payment, see your bills, enroll in
•
online billing
check minute usage and account balance
•
see or modify the details of your Sprint service plan
•
get detailed instructions and download content
•
From Your Sprint Phone
press
•
account balance
press
•
press
•
plan or get answers to other questions
press
•
phone, purchase accessories, or access other account services
From Any Other Phone
Sprint Customer Service: Dial 1-888-211-4727
•
Business Customer Service: Dial 1-800-927-2199
•
to check minute usage and
to make a payment
to access a summary of your Sprint service
to add a new line of service, upgrade your
_
Page 11
Helpful Sprint Information
Total Equipment Protection
The protection you need so you can be worry free
Should anything happen to your phone, you’ll have a worry-free
way to ensure that you get connected again soon.
Coverage includes:
•
Loss, theft, routine maintenance, physical or liquid damage,
mechanical or electrical problems, failure from normal wear
and tear.
For more information:
•
See the Total Equipment Protection brochure available at any
participating retail location or go to sprint.com/tep for more details.
To enroll within 30 days of activation, call 1-800-584-3666.
Total Equipment Protection is a service provided by Asurion Protection Services, LLC, Continental
Casualty Company’s (a CNA company) licensed agent for the customers of Sprint.
Sprint 411
Dial 411 for nationwide listings, movie show times, restaurant
reservations, driving directions and more. Spanish-speaking
operators are available. See sprint.com for pricing and more
details.
_
Page 12
Resources
For Your Phone
This Get Started guide to get you up and running.
•
Features Guide – Get the most from the services and features
•
available on your new Sprint device.
Basics Guide – Get an in-depth overview of your device’s features
•
and services.
User Guide – View the comprehensive user guide online at
•
sprint.com/support or blackberry.com/go/docs.
Web – Go to sprint.com/support to download the latest version of the
•
User Guide, and to access troubleshooting and other resources.
_
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