Sam4s SPS-1000 Programming Manual

SAM4s SPS-1000
Program Manual
All specifications are subject to change without notice. 2005, CRS, Inc.
PM-SPS1000 Version 2.2
CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S) OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s) is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
.
Contents
Getting Started 1
Register Controls.......................................................................................................................1
Navigating the SPS 1000...........................................................................................................3
Initial Clear..............................................................................................................................21
S-Mode Programming 23
S- Mode Programming Menu..................................................................................................23
Self Tests .................................................................................................................................25
Memory Clear..........................................................................................................................34
Memory Allocation..................................................................................................................37
Keyboard Key Relocation........................................................................................................43
System Options........................................................................................................................53
Printer Driver Selections..........................................................................................................55
Front View...................................................................................................................1
Display Adjustments ...................................................................................................2
Rear View....................................................................................................................2
Default Keyboard........................................................................................................4
Key Descriptions.........................................................................................................5
Control Lock .............................................................................................................12
Key Prompting ..........................................................................................................13
Page Up and Page Down...........................................................................................14
Choosing Items from Menus.....................................................................................15
Selecting and Filling Fields.......................................................................................16
Opening Pop-up Selection Windows ........................................................................17
Entering Alpha Characters ........................................................................................18
Serial & IRC Loopback Test.....................................................................................26
Drawer Test...............................................................................................................27
RTC Setting (Real Time Clock)................................................................................27
Display Test...............................................................................................................28
Keyboard Test...........................................................................................................28
Mode & Clerk Key Test............................................................................................29
RAM Test..................................................................................................................30
IRC Test ....................................................................................................................31
Printer Test................................................................................................................32
RAM Checksum........................................................................................................32
Version Check...........................................................................................................33
Card Read Test..........................................................................................................33
Memory All Clear .....................................................................................................34
Selective Memory Clearing.......................................................................................36
PLU Key Relocation .................................................................................................44
WLU Key Relocation................................................................................................46
Function Key Relocation...........................................................................................48
Changing Printer Commands ....................................................................................56
SPS 1000 Program Manual Contents i
Serial Port Device Selections...................................................................................................57
Define Serial Port Parameters..................................................................................................59
S-Mode Program Scan Printing...............................................................................................61
System Password .....................................................................................................................62
Super Macro Scan....................................................................................................................63
ROM File Download ...............................................................................................................64
Bitmap File Download.............................................................................................................64
Load Default Messages............................................................................................................64
Check Unlock ..........................................................................................................................65
P-Mode Programming 67
P-Mode Programming Menu...................................................................................................67
PLU Programming...................................................................................................................69
Add & Change...........................................................................................................70
Delete PLUs...............................................................................................................73
PLU Status Group (PLU Status Link) .....................................................................................75
Group.......................................................................................................................................83
Function Key ...........................................................................................................................85
Function Key Program Summary..............................................................................86
Cancel........................................................................................................................89
Cash...........................................................................................................................89
Check .........................................................................................................................90
Check Cash................................................................................................................91
Check Endorse...........................................................................................................91
Currency Conversion 1-5 ..........................................................................................92
Drive Thru/Eat In/Take Out ......................................................................................93
Error Correct..............................................................................................................93
Food Stamp Tend ......................................................................................................94
Guest #.......................................................................................................................94
KP Routing................................................................................................................95
Macro 1-40................................................................................................................96
Mdse Return ..............................................................................................................97
Misc Tend 1-16 .........................................................................................................98
Modifier 1-10 ............................................................................................................99
Not Found PLU.......................................................................................................100
#/No Sale.................................................................................................................101
P/Bal........................................................................................................................101
Paid Out 1-5/Recd Acct 1-5 ....................................................................................102
%1 - %10.................................................................................................................103
Price Inquiry/Stock Inquiry.....................................................................................104
Print.........................................................................................................................105
Print Check..............................................................................................................105
Promo ......................................................................................................................106
Recall Check 1-4 .....................................................................................................107
Scale ........................................................................................................................108
Store Check 1-4.......................................................................................................109
Tax Exempt .............................................................................................................110
Time In/Out.............................................................................................................111
Tip 1-3.....................................................................................................................111
Tip Declare..............................................................................................................112
Tray Subtotal...........................................................................................................112
Void Item.................................................................................................................113
Waste.......................................................................................................................113
X/Time.....................................................................................................................114
ii Contents SPS 1000 Program Manual
System Options......................................................................................................................115
General Function Options .......................................................................................116
Tax Options.............................................................................................................122
Cash Drawer Options ..............................................................................................125
Training Mode Options...........................................................................................127
Level/Modifier Options...........................................................................................129
Tracking File Options..............................................................................................131
Kitchen Printing/Video Options..............................................................................133
Validation/Subtotal Print Options ...........................................................................136
General Printing Options.........................................................................................138
Report Printing Options...........................................................................................141
Report Options ........................................................................................................143
Time Keeping Options ............................................................................................146
E.J. (Electronic Journal) & Detail Printing Options................................................148
Taxes......................................................................................................................................150
Add On Taxes..........................................................................................................151
Tax Table.................................................................................................................152
VAT.........................................................................................................................154
Messages................................................................................................................................155
Logo Message .........................................................................................................156
Error Messages........................................................................................................157
System Descriptors..................................................................................................160
Report Descriptors...................................................................................................163
Check Endorsement Message..................................................................................164
Guest Check Logo Message....................................................................................165
Validation Message.................................................................................................166
DataTran Message...................................................................................................167
Window Look Up (WLU) .....................................................................................................168
Overview.................................................................................................................168
WLU Programming.................................................................................................169
Time Period ...........................................................................................................................179
Employee...............................................................................................................................180
Edit Job Codes.........................................................................................................182
Edit Pay Rates .........................................................................................................184
Authority Levels....................................................................................................................186
Authority Level Alpha Descriptors.........................................................................189
Printer Tables & KV Routing................................................................................................190
System Printer Routing ...........................................................................................192
Kitchen Video Routing............................................................................................194
Kitchen Printer Routing...........................................................................................195
Receipt Printer Routing...........................................................................................198
Detail Printer Routing .............................................................................................199
Ingredient Inventory..............................................................................................................200
Edit Ingredient.........................................................................................................201
Recipe Table............................................................................................................202
Time Activated Functions......................................................................................................204
Time Activated Keyboard Levels............................................................................205
Time Activated Price Levels...................................................................................207
Time Activated Macros...........................................................................................209
Time Activated String Reports................................................................................211
Time Activated Shifts..............................................................................................213
KP Time Period.......................................................................................................214
Product Mix Groups ..............................................................................................................215
Product Mix Items...................................................................................................216
Product Mix Group Time Periods...........................................................................217
SPS 1000 Program Manual Contents iii
Custom Report Programming................................................................................................218
Custom Report.........................................................................................................219
Edit Existing Reports...............................................................................................221
String Reports........................................................................................................................223
PLU Stock..............................................................................................................................225
PLU Minimum Stock.............................................................................................................228
Copy Program........................................................................................................................229
Program File Download.........................................................................................................231
All Files...................................................................................................................232
Select Program Files................................................................................................234
P-Mode Program Scan Printing.............................................................................................236
NON-PLU Code ....................................................................................................................237
PLU & WLU Key Assignment..............................................................................................239
PLU Key Assignment..............................................................................................240
WLU Key Assignment............................................................................................242
Bitmap File Download...........................................................................................................244
Groups By Employee.............................................................................................................245
Employee Card Read Format.................................................................................................246
Age Verification ....................................................................................................................247
Appendices 249
Specifications.........................................................................................................................250
Accessing Cables and Connections .......................................................................................251
Removing the Rear Cover .......................................................................................251
Removing the Customer Display.............................................................................252
Connecting RS232C, IRC, and Cash Drawer Cables..............................................253
Register Communications Ports.............................................................................................254
Standard Ports..........................................................................................................254
Optional Ports..........................................................................................................254
Pin Descriptions.....................................................................................................................254
Loop Back Connections.........................................................................................................255
System Configurations...........................................................................................................256
Inter Register Communications...............................................................................256
Printer Configurations.............................................................................................258
Integrated Payment Program Requirements ..........................................................................260
Clear Current Batch (S-Mode) ................................................................................261
Replacing the Battery.............................................................................................................262
Glossary of Terms 259
Index 269
iv Contents SPS 1000 Program Manual
Getting Started
)
Register Controls
Front View
SPS 1000 Program Manual Getting Started 1
(Option)
Note: Break off the plastic power switch protective cover, or leave it in place to secure the switch from tampering. (Use a pointed device to set switch.
Display Adjustments
Rear View
2 Getting Started SPS 1000 Program Manual
Protective Power Switch Cover
Navigating the SPS 1000
This chapter explains the conventions used for displaying and entering information. Review the information contained in this chapter before attempting to program your SPS
1000.
SPS 1000 Program Manual Getting Started 3
Default Keyboard
14 534027
1 66
15 544128
2 67
16 554229
3 68
17 564330
4 69
18 574431
5 70
19 584532
6 71
20 594633
7 72
21 604734
8 73
22 614835
9 74
10 75
23 624936
PRICE LVL#1
9279
PRICE LVL#2
9380
PRICE LVL#3
9481
MACRO
9582
MACRO
9683
MACRO
9784
MACRO
9885
%1
9986
%2
10087
%3
10188
KEYB
RECEIPT
LVL#1
KEYB LVL#2
KEYB LVL#3
CHECK
#1
TAX 1 SHIFT
#2
TAX 2 SHIFT
#3
PAGE
#4
ADD
UP
ISSUE
ERR
CORR
MDSE RTRN
STORE
X/TIME
PLU
7
P/O
#1
#1
TIME
CLOCK
VOID ITEM
WLU#
RECALL
ENTERYES/NO
PAGE
DOWN
CL
R/A
#1
#1
Esc
98
EMP
#
REPEAT
QUIT
EXEMPT
TAX
EAT
IN
TAKE
OUT
DRIVE
THRU
MISC TND3
MISC TND2
MISC TND1
11 76
12 77
13 78
24 635039
25 645138
26 655239
%4
10289
%5
10390
DONE
10491
4
1
0
00
CHECK
65
SBTL
32
.
CASH
4 Getting Started SPS 1000 Program Manual
Key Descriptions
Essential Function Keys
Because the SAM4s SPS 1000 keyboard is programmable, you can use the default keyboard, you can modify it, or you can design a keyboard that fits your exact needs.
In order to program and operate the SAM4s SPS 1000, you must place all of the following keys on every keyboard:
Numeric Keys 0-9 CL/ESCY/N ENTERCursor Control Keys      PAGE UP/PAGE DN DONEX/TIME
You cannot change the assignment of an essential key (i.e. numeric key, Y/N, cursor keys, ENTER, etc.) unless it is first located in a different position on the keyboard.
Many function keys have programming options. See "Function Key" programming in "P­Mode Programming" for individual function key programming options.
SPS 1000 Program Manual Getting Started 5
Function Key List
Key Description 0 - 9, 00, 000
(Numeric Keys) ADD CHECK
ALPHA TEXT
CANCEL
CASH
CHECK
CHECK CASH CHECK ENDORSE
CLEAR/ESC
Used in all modes to enter numeric information such as prices or quantities.
Use to add multiple guest checks (tracking balances or soft checks) for payment together. See "TRAY SUBTL" on page 11 to add separate transactions when you are not tracking balances.
Use to type a name or message that will be associated with a soft check. Press the ALPHA TEXT key anytime after a check has been opened, then type a message (up to 15 characters) using the alpha keyboard overlay and press ENTER. The message is saved and printed/displayed with the order.
Press CANCEL to abort a transaction in progress. All current items are removed (voided).
Use CASH to finalize or tender cash sales. Change is computed when the amount of cash tendered is greater than the amount of the sale.
Use CHECK to finalize or tender check sales. Change is computed when the amount of the check tendered is greater than the amount of the sale.
Use the CHECK CASH key to exchange a check for cash outside of a sale. If compulsory check endorsement is set with the CHECK key, use the
CHECK ENDORSE key to print the endorsement message after a check is inserted into the appropriate printer.
Use the CLEAR function to clear numeric entries or error conditions. Use the ESC (escape) function to exit program screens and return to the previous menu or screen.
CONTINUE
Use to override the pop-up employee function after a transaction. Allows the employee to post an additional transaction without signing on again.
CURR. CONV. 1-5
Use to convert and display the value of the transaction in foreign currency. Only cash tender is allowed after pressing a CURR CONV key. Change is calculated and issued in home currency.
CURSOR CONTROL KEYS ()
1. On menu screens, press the up or down keys to move the cursor to the
menu item you wish to select.
2. On program screens, press the cursor control keys (up, down, left, right)
to move the cursor (highlighted field) to the field you wish to edit.
3. On program screens, use the cursor keys to finalize your entry in the
current field and move the cursor to the next field.
4. On operation screens, press the up or down cursor keys to select a main
item that has been registered in the current transaction. The last item entered is automatically selected.
DECIMAL (.)
Use the decimal key to enter fractional rates or percentages. Do not use to enter amounts; the decimal is automatically inserted in the proper position.
DONE
Press the DONE key to exit a WLU, or to execute a report after all report options have been selected.
6 Getting Started SPS 1000 Program Manual
DRIVE THRU
DRIVE THRU is a subtotal key. Press DRIVE THRU to record the amount of the transaction in the drive thru total on the financial report. Tax calculation can be changed to accommodate different tax rules for drive thru sales.
EAT-IN
EMPLOYEE
EMPLOYEE (1-10)
ENTER
ERR.CORR FD STMP SHIFT
FD STMP SUBTTL
FD STMP TEND
GUEST #
EAT-IN is a subtotal key. Press EAT-IN to record the amount of the transaction in the eat-in total on the financial report. Tax calculation can be changed to accommodate different tax rules for eat-in sales. Sales cannot be split between eat-in and take-out.
The EMPLOYEE # key is used to sign on a cashier, clerk, server or employee who is clocking in or out.
The EMPLOYEE (1-10) keys can be programmed to sign on a specific employee when pressed directly, without entering a code.
When programming or selecting from window look-ups, press ENTER to enter data into a field with the cursor remaining in the field.
Press ERR CORR immediately after an item to void that item. Press FD STMP SHIFT to shift the pre-programmed food stamp status of
an item prior to its registration. Press FD STMP SUBTTL to display the total of food stamp eligible items
registered in the current transaction. Press the FD STMP TEND key to tender Food Stamps after the display of
the food stamp eligible subtotal. Depending upon function key programming, change less than $1 may be applied to any cash balance or issued as cash change.
Use to record the number of guests served by a transaction. The entry may be compulsory. The entry appears on receipts and the kitchen printer/KVS.
HOLD
INACTIVE
KP ROUTING
KEYBOARD LEVEL 1-5 LIST CHECK 1-4
Use to identify an individual item, or an entire transaction so that the designated items will not print/display at the kitchen printer/KVS at the current finalization. Items designated as "hold" items will display on the screen with an "H".
The INACTIVE function key can be re-used as many times as necessary to inactivate key locations.
The KP ROUTING key is used to override KP Time Period control. For example, a restaurant might normally operate two kitchens at one time and one kitchen at other times. In case the volume of business changes, the manager might want to control the KP routing manually. Also, a single item, or large order might be required to be sent to a different printer than normal. Select STAYDOWN, TICKET POP UP or ITEM POP up operation. To operate, press the key at any time inside or outside of a transaction.
Use to select one of the five keyboard levels. Press LIST CHECK (for the appropriate tracking file) to display a list of all
open soft checks in the file.
SPS 1000 Program Manual Getting Started 7
MACRO OFF, P, R, X, Z, VOID
Press the MACRO OFF, P, R, X, Z, or VOID key while programming a macro sequence to allow the macro to set the register in the indicated control lock position (without actually turning the control lock.)
MACRO PAUSE
MACRO SET
MACRO 1 - 40 MACRO #
MDSE RETURN
MISC TEND 1-16
MISC TEND #
MODIFIER 1-10
NEXT RECORD
Press the MACRO PAUSE key during macro programming to indicate a pause in the macro. A macro will stop when it reaches the pause, and then accept an operator key entry before continuing the macro sequence.
Press the MACRO SET key to create a macro at any time without going through the P-mode macro program.
Use to execute one of forty possible preprogrammed key sequences. Use to execute one of the forty possible macros by entering the macro
number and pressing the MACRO # key. Press the MDSE RETURN key to adjust items inside or outside of a
transaction. Press a MISC TEND key to finalize or tender sales paid by various charges
or other media. Tendering may or may not be allowed depending upon function key programming.
Access any of the 16 possible miscellaneous tender functions by entering the tender number (1-16) and pressing the MISC TEND # key.
Preceding a PLU entry, a modifier key changes a digit of the PLU number, causing a different PLU to be registered. Modifier keys can be set to change any of the 14 PLU digit positions to any specified digit (0-9).
Use the NEXT RECORD key when programming areas with multiple records, i.e. PLUs, PLU Status Groups, Groups, Function Keys, WLUs, or Employees. Press the NEXT RECORD key from any field on the program screen and the next sequential record will display with the cursor in the same field position.
#/NO SALE
Use to enter a non-adding memo number during a transaction (# function) or use to open the cash drawer outside of a sale (no sale function).
NEXT DOLLAR
Press the NEXT DOLLAR key to tender an amount the next whole dollar above the sale total. For example, if the sale total is $2.52, then the NEXT DOLLAR key would automatically tender $3.00.
NOT FOUND PLU
Designed to be used in a scanning system, the NOT FOUND PLU key allows the operator to immediately enter basic PLU information for an item that is not in the PLU file. If the "Not Found PLU" message displays when a PLU is entered (or when an item is scanned) the operator can press the NOT FOUND PLU key and will be prompted to enter PLU price, descriptor and linking information. The item is registered immediately.
P/BAL
Enter an amount, and then press the Manual Previous Balance (P/BAL) key to use the simplest form of Charge Posting/Table Service. The P/BAL key may be used any time within a transaction. Transactions where the P/BAL key is used must be finalized with one of the STORE CHECK keys.
8 Getting Started SPS 1000 Program Manual
PAGE DOWN PAGE UP
When a transaction, menu or program contains more information than can be displayed on the screen at one time, press the PAGE UP or PAGE DN keys to shift your view of the information up or down. Note that the scroll indicators (,, ) tell you whether there is more information above, below, or above and below your current view.
PAID OUT 1-5
PAID RECALL
PARK ORDER
%1 - %10
PLU PREV. RECORD
Press a PAID OUT key to remove cash, check or miscellaneous media from the drawer.
The PAID RECALL key is used to recall last x number of transactions, starting with the last transaction finalized. (X is determined in memory allocation.) Once recalled, a transaction could be reviewed (using the cursor keys or PAGE UP/PAGE DN) and/or corrected as necessary. To exit the paid order view, press DONE.
Used in conjunction with a kitchen video system and the SERVE ORDER function key. Enter a number and press PARK ORDER to park or "suspend" an order on the video monitor until the order is completely filled. In the case of a drive through order that cannot be completed when the customer arrives at the pick-up window, the operator would park the order until it was completely filled. The order would then be served or bumped by using the SERVE ORDER key.
Ten discount keys (%1 - %10) are available to handle various kinds of discounts, markdowns and adjustments to items or transactions.
Enter the PLU code number and press PLU to register a PLU. Use the PREV. RECORD key when programming areas with multiple
records, i.e. PLUs, PLU Status Groups, Groups, Function Keys, WLUs, or Employees. Press the PREV. RECORD field from any field on the program screen and the previous sequential record will display with the cursor in the same field position.
PRICE INQ
Press the PRICE INQ to display the PLU price without actually registering the PLU.
PRICE LVL 1-20
Press a LEVEL key prior to a PLU entry to shift the price of a PLU to a different price set in PLU programming.
PRINT
Press the PRINT function to send items that require special preparation to the kitchen printer (or KVS) before the sale is finalized. An item can be programmed as an auto grill item, requiring the PRINT key to be pressed every time the menu item is sold. This function does not affect normal kitchen printer/KVS routing.
PRINT ALL
First press the one of the LIST CHECK keys to display all the open soft checks in the tracking file. While the open checks are displeyed, press the PRINT ALL key to print a copy all all open checks.
PRINT CHECK
Prints the soft guest check (tracking file) that is currently displayed. The PRINT CHECK key may be programmed to store (service) the check automatically.
PRINT HOLD
Use to remove the "hold" designation from an item or order, so that the items and their instructions are now sent to the kitchen printer/KVS at finalization.
SPS 1000 Program Manual Getting Started 9
PROMO
Press the PROMO key to void the price (the item remains) of an item. Can be used for 2 for 1 promotions. A PROMO count is available for each menu item.
PRINT SCREEN
QUIT RECEIPT ON/OFF
RECALL CHECK # 1-4
RECD ACCT 1-5
RECEIPT
REPEAT
Press PRINT SCREEN to print a copy of the current screen on the designated receipt printer.
Press QUIT to automatically sign off the current cashier/clerk. Press RECEIPT ON/OFF to toggle the receipt function from on to off.
You must first have a receipt printer connected, identified to the register, and the print receipt automatically option (see General Printing Options) turned on.
The check tracking system can maintain only balances (hard check) or entire transactions (soft check) in the register memory. Four different tracking files can be separated to maintain, for example: restaurant checks, call-in orders, delivery orders, and/or table balances. Press one of the four RECALL CHECK # keys directly to begin a tracking transaction, or enter the tracking number and press the RECALL CHECK # key to access the existing tracking balance.
Press a RECD ACCT key to add cash, check or miscellaneous media to the drawer.
Press the RECEIPT key to issue a transaction receipt at the designated receipt printer.
Press the REPEAT key to quickly re-order a set of items. When a check is recalled, simply press the REPEAT key to automatically register all of the items registered at the previous posting.
SCALE
SEAT #
SERVE ORDER
SPLIT CHECK SPLIT PAY
STOCK INQ
Press the SCALE key to automatically display the weight from a scale connected to the register, or to manually enter a weight for extension.
Use to identify a specific seat (or person) within a transaction. Facilitates separate payment by seat, and identifies to the food preparation staff (through the kitchen printer/KVS) how to assemble meals. Seat numbers may be assigned at the time of entry or, if necessary, later in the transaction.
Used in conjunction with a kitchen video system and the PARK ORDER function key. Enter a number and press SERVE ORDER to serve or bump the order from a video monitor. No video keypad is needed for this function.
Function key not in use with current feature set. Press the SPLIT PAY key to divide the amount of a guest check into equal
segments for payment by more than one person. Press the STOCK INQ key, and then enter (or scan) an item to view the
stock status of the item. (The item must be a stock item to use this function.)
10 Getting Started SPS 1000 Program Manual
STORE CHECK 1-4
The check tracking system can maintain only balances (hard check) or entire transactions (soft check) in the register memory. Four different tracking files can be separated to maintain, for example, restaurant checks, call-in orders, delivery orders, and/or table balances. Press one of the four STORE CHECK # keys to finalize a tracking transaction. (This function is equivalent to the SERVICE function.)
SUBTOTAL
TABLE # (1-4)
TAKE-OUT
TAX EXEMPT
TAX SHIFT 1-6
TIME IN/OUT
TIP (1-3) TIP DECLARE
Press SUBTOTAL to display the message “SUBOTAL” on the display. Although a running total is always displayed on the bottom of the screen, the SUBTOTAL key may be required before some functions, such as subtotal discount.
Use to enter the table number of the check. If a table number is entered, the
TABLE # key can also be used to recall the check. TAKE-OUT is a subtotal key. Press TAKE-OUT to record the amount of
the transaction in the take-out total on the financial report. Tax calculation can be changed to accommodate different tax rules for take-out sales. Sales cannot be split between eat-in and take-out.
The TAX EXEMPT can be preprogrammed to exempt specific taxes from a sale.
Use to shift the preprogrammed tax status of an item. Press before an item entry to make taxable.
Press the TIME IN/OUT key to record start and stop work times for the registered employee. Hours worked are maintained by the time clock system.
Use to enter a tip amount on a check. Use to declare employee tips if you are not using the employee time keeping
feature. (If you are using employee time keeping, you are prompted to declare tips when clocking out.)
TRANSFER CHECK (1-4)
Use to transfer one or all open soft checks form one server to another server. A transfer check receipt will print.
TRAY SUBTL
Press the TRAY SUBTL key to finalize a transaction that will be paid later with subsequent transactions. See "ADD CHECK" on page 6 to add multiple soft checks for payment.
VALID
Press VALID to initiate a single line validation. (A printer with validation capability must be connected to the system and programmed appropriately.)
VOID ITEM
Press the VOID ITEM key to remove an item from a transaction. Locate the cursor on the item you wish to remove and press the VOID ITEM key.
WASTE
Used to start and end entries of items that are wasted. A waste count is maintained for each item and inventory is adjusted.
WLU
Use to access a WLU by entering the numeric WLU number and pressing the WLU key.
X/TIME
Use the X/TIME key to multiply, to register split price items, or display the time in the REG mode.
Y/N
When programming, press Y/N to toggle a selection from yes to no or no to yes.
SPS 1000 Program Manual Getting Started 11
Control Lock
V
OID
OFF
S MODE
REG
PGM
VOID OFF
X Z
REG X
Z
Use to void (correct) items outside of a sale. The register is inoperable. (Register) use for normal registrations. Use to read register reports and perform other manager
functions. Use to read register reports and reset totals to zero.
PGM S MODE
(Program) Use to program the register. Use for tests and special settings. This position is not
marked on the control lock.
The SPS 1000 includes two sets of keys that can be used to access the following control lock positions.
Key VOID
X Z PGM C
Positions Accessible
VOID, OFF, REG, X OFF, REG, X OFF, REG, X, Z VOID, OFF, REG, X, Z, PGM ALL POSITIONS
12 Getting Started SPS 1000 Program Manual
Key Prompting
While you are programming the SPS-1000, the bottom line of the screen displays the keys that you are allowed to use next. (These prompts do not display on the operator screen in the REG control lock position, or in manager operations.)
For example, turn the key to the P position to view the P-MODE PROGRAMMING MENU:
Function keys that you are allowed to use are displayed at the bottom of the screen.
P-MODE PROGRAMMING MENU
1. PLU
2. PLU STATUS GROUP
3. GROUP
4. FUNCTION KEY
5. SYSTEM OPTION
6. TAXES
7. MESSAGES
8. WINDOW LOOK UP (WLU)
9. TIME PERIOD
10. EMPLOYEE
11. AUTHORITY LEVEL
12. PRINTER TABLES & KV ROUTING
ENTER PAGE UP/DN 
SPS 1000 Program Manual Getting Started 13
Page Up and Page Down
The scroll indicators tell you if the area in which you are working (in this case, General Printing Options Programming area) contains more information than can be displayed at one time.
Arrow down indicates more information below. Press PAGE DN to view the information below what is currently displayed.
Arrow up and down indicates more information above and below. Press PAGE DN to view the information below what is currently displayed. Press PAGE UP to view the information above what is currently displayed.
Arrow up indicates more information above. Press PAGE UP to view the information above what is currently displayed.
GENERAL PRINTING OPTIONS
1. PRINT ON RECEIPT: EMPLOYEE NAME Y CONSECUTIVE # Y ITEMS BY GROUP N DATE Y TIME Y PREAMBLE/POSTAMBLE Y ORDER # Y SEAT # Y
2. RECEIPT FEED LINES AFTER PRINT 00
3. LINES AFTER PREAMBLE 00
4. LINES BEFORE POSTAMBLE 00
5. BUFFERED RECEIPT: Y=STUB/N=FULL N
ESC Y/N ENTER PAGE UP/DN 
GENERAL PRINTING OPTIONS
6. PRINT RECEIPT WHEN SIGNING ON/OFF Y
7. PRINT RECEIPT WHEN CLOCKING IN/OUT Y
8. CONDENSE TRAY SBTL RECEIPTS N
9. JOURNAL: Y=REAL TIME/N=BATCH N
10. PRINT PLU CODE WITH DESCRIPTOR Y
11. TRANSACTION # IS RANDOM NUMBER N
12. HOME CURRENCY SYMBOL ($ DEFAULT) $
13. CONVERTED CURRENCY SYMBOL #1 @
14. CONVERTED CURRENCY SYMBOL #2 @
15. CONVERTED CURRENCY SYMBOL #3 @
16. CONVERTED CURRENCY SYMBOL #4 @
17. CONVERTED CURRENCY SYMBOL #5 @
18. PRINT TENDER ON RECEIPT N
ESC Y/N ENTER PAGE UP/DN 
GENERAL PRINTING OPTIONS
19. DISABLE LINE FIND ON SLIP PRINTER N
20. GUEST CHECK PREAMBLE/POSTAMBLE NONE
21. PRINT RECEIPT AUTOMATICALLY N
22. PRINT RCPT AFTER TIME CLOCK EDIT N
23. PRINT GROUP NAME WHEN PRINTING ITEMS BY GROUP
24. PRINT GUEST CHK PRINT COUNT ON GC N
N
ESC Y/N ENTER PAGE UP/DN 
14 Getting Started SPS 1000 Program Manual
Choosing Items from Menus
Choose an item from the menu in one of two ways:
1. Type the number for
your choice and press ENTER.
2. Press the or keys
to move the cursor to your choice and press ENTER.
The cursor automatically selects the first item when the menu screen is first opened.
P-MODE PROGRAMMING MENU
1. PLU
2. PLU STATUS GROUP
3. GROUP
4. FUNCTION KEY
5. SYSTEM OPTION
6. TAXES
7. MESSAGES
8. WINDOW LOOK UP (WLU)
9. TIME PERIOD
10. EMPLOYEE
11. AUTHORITY LEVEL
12. PRINTER TABLES & KV ROUTING
ENTER PAGE UP/DN 
SPS 1000 Program Manual Getting Started 15
Selecting and Filling Fields
1. Press the or key
to select the field above or below the current cursor position.
2. For yes/no fields,
press the Y/N key to toggle from yes to no.
3. For fields that accept
numeric values, type the appropriate value using numeric keys. Values that are not allowed will not be accepted
4. Press ENTER to
accept the new entry or press to accept the entry and advance to the next field.
Press the or key to select the field to the right or left of the current cursor position.
PLU#00000000000001 PROGRAMMING
DESCRIPTOR: PLU#1 GROUP LINK #1 00 PLU STATUS LINK # 001 PIECE COUNT 000 RECIPE# 00 ACTIVATE WLU# 00 INACTIVE N PRESET? N ALLOW PRESET/HALO OVERRIDE? N PRICE/HALO 000000.00 PRICE LEVEL#1? 01 PRICE/HALO 000000.00 PRICE LEVEL#2? 00 PRICE/HALO 000000.00 PRICE LEVEL#3? 00 PRICE/HALO 000000.00 PRICE LEVEL#4? 00 PRICE/HALO 000000.00 PRICE LEVEL#5? 00
PLU# ESC Y/N ENTER PAGE UP/DN 
PLU#00000000000001 PROGRAMMING
DESCRIPTOR: PLU#1 GROUP LINK #1 00 PLU STATUS LINK # 001 PIECE COUNT 000 RECIPE# 00 ACTIVATE WLU# 00 INACTIVE N PRESET? N ALLOW PRESET/HALO OVERRIDE? N PRICE/HALO 000000.00 PRICE LEVEL#1? 01 PRICE/HALO 000000.00 PRICE LEVEL#2? 00 PRICE/HALO 000000.00 PRICE LEVEL#3? 00 PRICE/HALO 000000.00 PRICE LEVEL#4? 00 PRICE/HALO 000000.00 PRICE LEVEL#5? 00
PLU# ESC Y/N ENTER PAGE UP/DN 
16 Getting Started SPS 1000 Program Manual
Opening Pop-up Selection Windows
1. The arrow indicates
the selections for this field are made from a pop-up window.
2. With the field
selected and the cursor on the arrow, press ENTER. A pop-up window displays with the selections for the field listed.
GENERAL FUNCTION OPTIONS
1. MANAGER CONTROL (IN X-MODE): NEGATIVE SALES N NEGATIVE TENDER N
2. ENFORCE EAT-IN/TAKE-OUT/DRIVE THRU: AT BEGIN OF SALE N BEFORE TENDER N
3. DEFAULT DESTINATION NONE4
4. ROUNDING ON % & TAX: UP AT .5
5. ROUNDING ON SPLIT PRICE/DECIMAL MULT UP AT .5
ESC Y/N ENTER PAGE UP/DN 
GENERAL FUNCTION OPTIONS
1. MANAGER CONTROL (IN X-MODE): NEGATIVE SALES N NEGATIVE TENDER N
2. ENFORCE EAT-IN/TAKE-OUT/DRIVE THRU: AT BEGIN OF SALE N BEFORE TENDER N
3. DEFAULT DESTINATION E4
4. ROUNDING ON % & TAX: NONE 5
5. ROUNDING ON SPLIT EAT-IN LT TAKE-OUT 5
DRIVE-THRU
6. CONSOLIDATE LIKE ITEMS Y
ESC Y/N ENTER PAGE UP/DN 
3. Press the or keys
to make your choice, then press ENTER to close the pop-up window. Your new choice is displayed.
SPS 1000 Program Manual Getting Started 17
GENERAL FUNCTION OPTIONS
1. MANAGER CONTROL (IN X-MODE): NEGATIVE SALES N NEGATIVE TENDER N
2. ENFORCE EAT-IN/TAKE-OUT/DRIVE THRU: AT BEGIN OF SALE N BEFORE TENDER N
3. DEFAULT DESTINATION E4
4. ROUNDING ON % & TAX: NONE 5
5. ROUNDING ON SPLIT EAT-IN LT TAKE-OUT 5
DRIVE-THRU
6. CONSOLIDATE LIKE ITEMS Y
ESC Y/N ENTER PAGE UP/DN 
Entering Alpha Characters
You have the option of using the Alpha Keyboard Overlay to enter descriptors (the default method) or you can enter descriptors by entering a three-digit code for each character. See “General Function Options” in P-Mode Programming to select the method you wish to enter descriptors.
The key layout of the Alpha Keyboard Overlay is shown below:
Alpha Overlay
& ) ( * ! % $ @ ^ - # | _
U P O I Q T R W Y + E \ =
J : L K A G F S H ; D ' "
M , > < Z B V X N . C / ?
½
Å
é ú ó á è ù ò à
ê ß £
BOLD LOCK
¾
Æ
Ö
ï ë
ÿ í ì î û ô
¥ ƒ
ø
Ü
É
SPACE
(DESC)
¿
SPACE
(DESC)
Ç Ñ
SPACESHIFT SPACESPACE
(DESC)
(DESC)
{
BACK
PAGE
UP
(CURSOR))
@/
FOR
7
4
1
0
}
Y/N
(CURSOR))
(CURSOR))
00
ENTER
PAGE
DN
(CURSOR))
ESCPLU
9 8
6 5
3 2
.
CAPS LOCK
¼ Fs
Ä
â
¢
PREV
NEXT
SBTL
CASH
] [
T
X
REC
REC
#1
18 Getting Started SPS 1000 Program Manual
Entering Descriptors with the Alpha Overlay
1. The indicator
“ALPHA” displays when a field that accepts alphanumeric entries is selected. At this time, the keyboard is shifted to the alpha keyboard overlay.
2. Type a new descriptor
using the typewriter style keyboard on the alpha overlay. If you make a mistake:
Press ESC and
the original descriptor will be displayed again, or
PLU#00000000000001 PROGRAMMING ALPHA
DESCRIPTOR: PLU1 GROUP LINK #1 00 PLU STATUS LINK # 001 PIECE COUNT 000 RECIPE# 00 ACTIVATE WLU# 00 INACTIVE N PRESET? N ALLOW PRESET/HALO OVERRIDE? N PRICE/HALO 000000.00 PRICE LEVEL#1? 01 PRICE/HALO 000000.00 PRICE LEVEL#2? 00 PRICE/HALO 000000.00 PRICE LEVEL#3? 00 PRICE/HALO 000000.00 PRICE LEVEL#4? 00 PRICE/HALO 000000.00 PRICE LEVEL#5? 00
PLU# ESC Y/N ENTER PAGE UP/DN 
Press BACK to
remove the previous character.
3. Press ENTER to
finalize the new descriptor, or press to finalize the new descriptor and move the cursor to the next field.
SPS 1000 Program Manual Getting Started 19
Alpha Code Chart for Alpha Entry by Code Number
CHAR • ¾ © “fs” “tx” ® CODE 007 008 009 011 020 021 024 025 026 027 CHAR SPACE ! " # $ % & ' ( ) CODE 032 033 034 035 036 037 038 039 040 041 CHAR * + , - . / 0 1 2 3 CODE 042 043 044 045 046 047 048 049 050 051 CHAR 4 5 6 7 8 9 : ; < = CODE 052 053 054 055 056 057 058 059 060 061 CHAR > ? @ A B C D E F G CODE 062 063 064 065 066 067 068 069 070 071 CHAR H I J K L M N O P Q CODE 072 073 074 075 076 077 078 079 080 081 CHAR R S T U V W X Y Z [ CODE 082 083 084 085 086 087 088 089 090 091 CHAR \ ] ^ _ ` a b c d e CODE 092 093 094 095 096 097 098 099 100 101 CHAR f g h I j k l m n o CODE 102 103 104 105 106 107 108 109 110 111 CHAR p q r s t u v w x y CODE 112 113 114 115 116 117 118 119 120 121 CHAR z { | } ~ Ç ü é â CODE 122 123 124 125 126 127 128 129 130 131 CHAR ä à å ç ê ë è ï î ì CODE 132 133 134 135 136 137 138 139 140 141 CHAR Ä Å É æ Æ ô ö ò û ù CODE 142 143 144 145 146 147 148 149 150 151 CHAR ÿ Ö Ü ¢ £ ¥ CODE 152 153 154 155 156 157 158 159 160 161 CHAR ó ú ñ Ñ ¿ ½ CODE 162 163 164 165 166 167 168 169 170 171 CHAR ¼ CODE 172 224 225 230 237 CHAR Double CODE 999
ß
ø
ƒ á í
20 Getting Started SPS 1000 Program Manual
Initial Clear
9
8
CAUTION: Do not share this information with unauthorized users. Distribute the special S-Mode key only to those you may want to perform this function.
The initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not be updated.
Here are some reasons you may want to perform an initial clear:
Perform this procedure only as necessary. Contact your SAM4S dealer first if you have questions about operating or programming your SPS-1000.
To Perform an Initial Clear:
The register is in an unknown state, and you wish to exit the current program
or transaction without following normal procedures.
You have performed a function that includes a compulsory activity, such as
validating or printing, and you wish to bypass the compulsory activity.
An initial clear may be necessary as part of servicing, or troubleshooting an
SPS 1000 register or system.
1. Turn the power switch located on the right side of the register to the OFF
position.
2. Turn the control lock to the PGM position.
3. Press and hold the key position where the CASH key is located on the default
keyboard layout.
4. While continuing to hold the CASH key, turn the power switch to the ON
position.
5. The message “SIGN ON REQUIRED” will display when the initial clear is
complete.
TND1
CHECK
65
SBTL
32
TO INITIALIZE:
Press and hold this key position during power-up in PGM mode.
00
.
CASH
SPS 1000 Program Manual Getting Started 21
S-Mode Programming
S- Mode Programming Menu
CAUTION: S-Mode functions are reserved for dealers who set-up and service your SPS-1000 system. The user will normally perform no S-Mode functions.
The procedures described in this area are security sensitive. Many S-Mode functions, including memory clearing and memory allocation, may cause damage or loss if they are performed without first backing up register data.
A special S-Mode key secures S-Mode. The S-Mode key position is located in an unmarked position, one position clockwise from the PGM control lock position. Distribute the special S-Mode key only to those you may want to perform these functions.
SPS 1000 Program Manual S-Mode Programming 23
1. Turn the key to the S
position.
S-MODE PROGRAMMING MENU
1. SELF TESTS
2. MEMORY CLEAR
3. MEMORY ALLOCATION
4. KEYBOARD KEY RELOCATION
5. SYSTEM OPTIONS
6. PRINTER DRIVER SELECTIONS
7. SERIAL PORT DEVICE SELECTIONS
8. DEFINE SERIAL PORT PARAMETERS
9. S-MODE PROGRAM SCAN PRINTING
10. SYSTEM PASSWORD
11. SUPER MACRO SCAN
12. ROM FILE DOWNLOAD
ENTER PAGE UP/DN 
2. Choose an item from
the menu in one of two ways:
Type the number for your choice and press ENTER.
Press the or keys to move the cursor and press ENTER.
S-MODE PROGRAMMING MENU
4. KEYBOARD KEY RELOCATION
5. SYSTEM OPTIONS
6. PRINTER DRIVER SELECTIONS
7. SERIAL PORT DEVICE SELECTIONS
8. DEFINE SERIAL PORT PARAMETERS
9. S-MODE PROGRAM SCAN PRINTING
10. SYSTEM PASSWORD
11. SUPER MACRO SCAN
12. ROM FILE DOWNLOAD
13. BITMAP FILE DOWNLOAD
14. LOAD DEFAULT MESSAGES
15. CHECK UNLOCK
ENTER PAGE UP/DN 
24 S-Mode Programming SPS 1000 Program Manual
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