SAGEMCOM BROANDS DGCI384, DCIWA384 User Manual

*** Guide Outline (Optimum Version)

Updated 1/9

1. Intro

Welcome to ****. We’ve created this guide to help you set up your devices and explore the special features
that this all-in-one device helps you enjoy. Discover all that **** can do for you.

<table of content>

For service terms and information, visit optimum.net/serviceinfo.

2. Quick reference account info

Fill in your account information below and keep it handy for easy reference:

Optimum ID:
Optimum password:
WiFi name (SSID):
Password/Pin:
Phone number:
Voicemail password:

Don’t remember your Optimum ID?
Get it by visiting optimum.net/idhelp.

3. Get started

Set Up Your Account

Create your Optimum ID through your home internet connection by visiting optimum.net/idhelp. Just have
your account number on hand, which you can also find on your bill, installation receipt, store receipt or packing
slip. Once you've created it you can:

 Get WiFi access at over 1.5 million Optimum hotspots
 Watch TV wherever there's internet with the Optimum App
 Schedule your DVR recordings online and with the Optimum App
 Check your email and voicemail online
 Manage your account with the Optimum Support App
 Pay your bill online

Stay Connected

Get helpful service alerts from Optimum delivered via text message or email. Manage how you would like to
receive communications at optimum.net/profile.

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4. **** on your TV

Remote

The image below shows an **** remote and highlights the buttons that are discussed in this guide.

There is no need to point the remote directly at the box in order to control it. You can aim your remote
anywhere. You must pair the remote to your TV in order to work the TV power, volume and mute controls.

Program your remote:

1. Press the 7 and 9 buttons simultaneously on your remote.

2. Follow the on-screen instructions.

Important: When paired with a box, the remote will not control any other boxes in your home. To use the

remote with a different box, take the remote to the new box, press the button on your remote to bring up
the home screen, scroll to Settings and press SELECT. Then follow steps 1 & 2 above.

Did you know you can find what you're looking for with voice commands? Just press and hold the button
and say what you want. Here are some example commands:

"Find Homeland"

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"Put on Travel Channel"
"Open Netflix"
"Turn on closed captioning"
NOTE: more information about this feature is in the Search section

Plus, with backlit keys, even navigating in the dark is easy. When your remote control batteries are running
low, a message appears on your TV screen to let you know that it is low. The low battery indicator remains on
the screen until you change the batteries.

Home Screen

The home screen is the starting point for your **** experience. The home screen menu is the first menu you’ll

see when turning on the TV. It will automatically disappear after a few seconds. Press the button on your
remote to bring up the home screen. Then, use the ARROWS to browse through the 7 simple sections/ options.
Highlight an option and press the SELECT button on the remote to choose it:

 Favorites - Your recommendations, recently recorded programs, favorite channels and more.
 Guide - Channel lineup and listings.
 DVR - View and modify your DVR recordings
 On Demand - Library of TV shows, movies, kids’ programming and more, available instantly
 Search - Search across live TV and On Demand at the same time
 Apps – In-TV apps give you access to popular ones right on your TV
 Settings – Closed captioning, SAP, picture-in-picture, parental controls, help and more

For your convenience, under each section, you’ll notice quick links/shortcuts. Use the down ARROW on the
remote to navigate to the sub-menu, and the left and right ARROWS to scroll through the options. The
selected item will have a blue box around it. In each sub-section you’ll find:

 Favorites - Recommendations, recently recorded programs, and most watched.
 Guide – What’s trending
 DVR - Recent recordings
 On Demand – Most watched
 Search - Recently used
 Apps – What’s available
 Settings – Quick links to popular settings

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To exit the menu, press the or button on your remote. To go back to the previous screen of info or

content press the button on your remote.

With your TV and box turned on, use the number (0–9) keys to tune directly to a channel. Press SELECT to go
directly to the channel. Otherwise, the desired channel will tune in a second or two. Tune to different channels
by pressing the CHANNEL UP or CHANNEL DOWN button. You can also tune to different channels using the
number (0–9) keys.

Search

**** gives you great ways to find the content you are looking for across live TV and On Demand.

Search with your voice
Find what you're looking for with voice commands in English. Spanish titles can be said in Spanish and found,
e.g. “A Que No Me Dejas.” Saying English titles in Spanish will not yield results.

Just press and hold the button and speak naturally, just as you would to another person. A sound wave on
the TV (like in the Optimum App) will let you know that **** is listening for your voice commands. You can
change the channel, search for movies or shows, browse On Demand, adjust settings, find a sports teams,
search for your favorite actor or director, open apps, go to the help section and it even recognizes popular
movie quotes. Here are some example commands:

“Find Homeland.”
“Show me Comedies.”
“What’s on Discovery Channel?”

A list will appear on screen. Use the down ARROWS to highlight a search result and press SELECT to view it.

Want to narrow your search? **** remembers what you said last, press and hold the button again and
simply say, “With Will Ferrell” or “Only season 2.”

Want to start your search over? **** is intuitive so simply say what you now want to search for.

Search with your keypad

Press on your remote and select Search from the home screen. Use the ARROWS on your remote to
navigate the on-screen keyboard, highlight the first letter of your search term, and press SELECT to choose the
letter. As you choose characters, they will appear at the top of the screen and the search will begin to suggest
titles that match your entry so far. Use the down ARROW button to highlight a search result and press SELECT
to view it.

Press the button to go back to the search result list. Press on your remote to exit the search screen.

Favorites

To get quick access to all your favorites press the button on your remote to bring up the home

screen and scroll to Favorites. Here you’ll find, recently viewed, recently recorded programs, what’s

trending, recommendations, favorite channels and favorite On Demand programming. Note: Right
now a series cannot be favorited.

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