You have just acquired a new generation communications terminal from SAGEM and we congratulate
you on your choice.This multi-function terminal is capable of faxing, printing and scanning and
furthermore, can be used for Internet communications. Your terminal will meet all your professional
requirements.
This User's Manual presents the model in the range:
ModelEquipment
• Duplex unit scanner colour
• 33.6 kbps fax and 56 kbps data modem
LASER PRO 356
LASER PRO 358
It combines power, user-friendliness and simplicity thanks to its navigator, its multitask access and its
direct access directory.
Providing access to the Internet, your terminal lets you, depending on model:
• send and receive faxes to E-mails thanks to the F@x to E-mail function,
• send and receive E-mails,
• send SMS's.
Denpending on model, you can also print to PCL® 6 and SGScript 3 formats (emulation of Postscript®
level 3 language).
We strongly encourage you to spend a little time reading this Manual, so that you can use the numerous
features of your terminal in the best possible manner.
List of accessories
The following additional accessories are proposed for the Fax Laser Pro range:
• Directory card.
• 500-page paper tray.
• Duplex-unit (depending on model)
• Activation kit PCL® 6 and SGScript (depending on model).
• Companion Suite Pro kit PC (depending on model).
1
• 18 ppm Black & White laser printer
• Emission / reception of SMS
• Companion Suite Pro kit PC
• Duplex unit scanner colour
• 33.6 kbps fax and 56 kbps data modem
• 18 ppm Black & White laser printer
• Emission / reception of SMS
• LAN 10/100 Base T
Consumables
To refer to the last page of this user manual for the references.
1. The list of accessories is subject to change without prior notice.
Contents
CONTENTS
1INSTALLATION1-1
Installing your terminal 1-1
Installation requirements 1-1
Operational precautions 1-2
Unpacking the box 1-4
Unpacking the additional paper tray
(depending on model or option)1-5
Unpacking the duplex-unit (depending on model or option) 1-6
Description1-7
Installing the removeable parts1-8
Installing the scanner paper tray 1-8
Installing the printer output stacker 1-9
Installing the printer paper tray 1-10
Loading paper 1-11
Adjusting the original document output tray 1-13
Loading paper in manual mode 1-13
Installing the second paper tray (depending on model or option) 1-15
Installing the Duplex-unit (depending on model or option) 1-16
Connections1-19
Telephone and LAN connection 1-20
Power line connection and switch on 1-20
2GETTINGSTARTED2-1
Navigation methods2-1
Presentation 2-1
The navigator 2-1
Moving within the menus 2-2
The display screen 2-3
Access to functions 2-3
Menu-driven access 2-3
Direct access by number 2-4
Guide to function list2-5
3SETTINGYOURMACHINE3-1
Main settings 3-1
Before transmission 3-2
Date/Time 3-2
Your fax number/your name 3-2
Type of network 3-2
Geographical settings 3-2
Local prefix 3-3
Transmission report 3-3
Document feed type 3-4
Economy period 3-4
-I-
Contents
Before reception 3-5
Fax answering machine 3-5
Reception without paper 3-5
Number of copies 3-6
Relay broadcast 3-6
Fax or PC reception (depending on model) 3-7
Duplex printing (depending on model) 3-7
Technical parameters 3-8
Local Area Network (LAN) settings (depending on model)3-11
Local network settings 3-11
Automatic configuration 3-11
Manual configuration 3-11
IEEE address (or Ethernet address) or MAC address 3-12
Netbios names 3-12
Message service and the Internet 3-12
Initialisation parameters 3-13
Access to connection and message service parameters 3-13
Access to servers parameters 3-13
Settings 3-15
Standard settings 3-16
Mail sorting 3-17
Internet Connection 3-18
Immediate connection to the Internet 3-18
Programmed connection 3-19
Deactivating the Internet function 3-19
The SMS service3-19
SMS Parameters 3-19
Sending an SMS 3-20
Erase an SMS 3-21
SMS Reception 3-21
SMS Server 3-22
4DIRECTORY4-1
Creating subscribers record 4-2
Adding a record 4-2
Creating subscribers lists 4-3
Adding a list 4-4
Adding or deleting a number from the list 4-5
Consulting a record or a list 4-5
Modifying a record or a list 4-5
Deleting a record or a list4-6
Printing the directory 4-6
Importing a directory4-6
The file structure 4-6
Procedure 4-8
Exporting a directory 4-8
-II-
Contents
5OPERATION5-1
Sending 5-1
Document depositing 5-1
From the flat scanner 5-2
Choosing the resolution/contrast 5-2
Resolution 5-2
Contrast 5-3
Dialling 5-3
From the directory 5-3
Using the last number dialled key 5-4
Transmission over the Public Switched Telephone Network
(PSTN)
Immediate transmission 5-5
Delayed transmission 5-5
Transmission with auto redial 5-6
Transmission over the Internet 5-7
Sending a black and white document to an E-Mail address 5-7
Sending a colour document to an E-mail address 5-7
Sending a typed message to an E-Mail address 5-8
Scan to FTP 5-9
Simply put the file in an FTP server : 5-10
Multi-contact sending. 5-10
Transmission waiting queue 5-11
Immediately perform transmission from the waiting queue 5-11
Consult or modify the waiting queue 5-12
Deleting a transmission on hold 5-12
Printing a document in waiting or in deposit 5-12
Print the waiting queue 5-12
Cancelling a transmission in progress 5-12
Reception 5-13
Reception over the Public Switched Telephone Network (PSTN) 5-13
Reception over the Internet 5-13
Copying 5-14
Local copy 5-14
Standard copy 5-14
Duplex photocopies (depending on model) 5-14
"Sophisticated" copy 5-15
Specific copy settings 5-16
Scanner settings 5-16
Other functions 5-18
Logs 5-18
Printing the functions list 5-18
Printing the machine settings 5-19
Font printing 5-19
Counters 5-19
Deposit and polling 5-20
Lock 5-21
Entering the locking code 5-21
Locking the keyboard 5-21
5-5
-III-
Contents
Locking the numbers 5-22
Locking the Internet settings 5-22
Locking the SMS service 5-22
Scan to PC (depends on model) 5-23
Mail box (MBX FAX) 5-24
MBX management 5-24
Creating an MBX 5-24
Modifying the features of a MBX 5-25
Printing the contents of a MBX 5-25
Deleting a MBX 5-25
Printing the MBX list 5-25
MBX deposit in your fax 5-25
MBX deposit in a remote fax 5-26
MBX polling from a remote fax 5-26
6MAINTENANCE6-1
Maintenance 6-1
General 6-1
Replacing the consumables (toner and drum ) 6-1
Replacing cartridges 6-2
Cleaning 6-14
Cleaning the scanner’s reading devices 6-14
Cleaning the printer 6-15
Servicing 6-17
Scanner calibration 6-17
Incidents 6-17
Communication errors 6-17
Transmission from the feeder 6-17
Transmission from memory 6-17
Communication error codes 6-18
Printer errors 6-20
Error messages 6-20
Printer paper jam 6-21
Paper jam at the feeders and trays 6-23
Scanner incidents 6-24
Scanner paper jam 6-24
Miscellaneous incidents 6-26
Machine packing and transportation 6-27
Characteristics 6-28
Unit characteristics 6-28
7SAFETY7-1
-IV-
Console
Fine
Sfine
Photo
1. Key : stops current printing
2. Key : help in terminal use.
3. Key : local photocopy.
4. Key : reduce or enlarge.
PC
5. Key
6. Key : scan to e-mail (sending of Internet fax).
* On : communication in progress.
* Falshing : communication setting up.
* On : duplex mode activated
* Out : printing mode deactivated.
On : end of toner,
Flashing : near the end of toner.
* On : reception possible.
* Flashing : non-printed document(s) in memory
or being received
* Out : reception impossible.
18. Digital keyboard.
19. Alphabetical keyboard.
Í
20. Key
: deletes the character to the left of the
cursor.
21. Key : input or line feed.
22. Key : access to special characters
:
23. Key
Shift.
24. Key : send fax .
OK
25. Key
26. Key : access to menu and browsing in menus
: validates displayed selection.
downwards.
C
27. Key
: return to previous menu and correction of
text.
28. Key: browsing in menus upwards.
29. Key : stops current operation.
30. Key : access to directory and quick dial
numbers.
31. Key line manual connection, listen for tone
during fax sending
32. Key : multiple contact sending (fax, e-mail
or SMS).
SMS
33. Key : sending of an
(Short Message
Service).
1
PRINT
11
13
15
14
4
2
3
COPY
COPY
5
6
SCAN
COM
33
8
9
7
32
31
12
10
Fine
Sfine
Photo
28
30
29
16
17
18
26
24
25
27
23
19
21
20
22
This unit has been designed in accordance with European standards I-CTR37 and CTR21, it is designed for connection
to the Public Switched Telephone Network (PSTN). In case of any problems, first contact your Supplier.
The mark CE attests that the products comply with the essential requirements of Directive R&TTE 1999/05/EC.
For user safety, in accordance with Directives 73/23/EC.
For electromagnetic interference, in accordance with
The manufacturer declares that the products are manufactured in accordance with ANNEX II of Directive R&TTE 1999/5/EC.
Directive 89/336/EC.
1INSTALLATION
INSTALLINGYOURTERMINAL
INSTALLATIONREQUIREMENTS
A proper location helps to ensure that your printer provides you with the long service life for which
it is designed. Double-check to make sure that the location you select has the following
characteristics.
• Choose a location that is well ventilated.
• Make sure that you do not block the aeration grill located on the left side of the terminal. When
installing the terminal close to a wall, make sure that the distance between the wall and the rear.
• Left hand side of the terminal is at least 25 centimetres, to make opening of the cover easier and
so as not to block the aeration grill of the terminal.
1-1
• Make sure there is no chance of ammonia or other organic gasses being generated in the area.
• The grounded power outlet (refer to the safety instructions in the Safety section) you plan to connect to for power should be nearby and not obstructed.
• Make sure that the printer is not exposed to direct sunlight.
• Avoid areas in the direct airflow of air conditioners, heaters, or ventilators and areas subject to
temperature and humidity extremes.
• Choose a sturdy, level surface where the printer will not be exposed to strong vibration.
• Keep the printer away from any objects that might block its heat vents.
• Do not locate the printer near curtains or other combustible objects.
• Choose an area where there is no possibility of the printer being splashed with water or other
liquids.
• Make sure that the surrounding area is clean, dry, and free of dust.
Operational precautions
Note the following important precautions whenever using the printer.
Operating Environment
The following describes the operating environment required when using the printer:
•Temperature:
10°C to 35°C (50°F to 95°F) with fluctuation of 10°C (18°F) per hour.
• Humidity:
20% to 80% (no condensation) with fluctuation of 20% per hour.
Terminal
The following describes precautions for using the terminal.
• Never turn the terminal off or open any of its covers during a print operation.
• Never place flammable gasses, liquids or objects that generate magnetic forces near the terminal.
• When unplugging the power cord, always grasp the plug and never pull on the cord. A damaged
cord creates the danger of fire or electrical shock.
• Never touch the power cord when your hands are wet. Doing so creates the danger of electrical
shock.
• Always unplug the power cord before moving the terminal. Failure to do so can damage the
power cord, creating the danger of fire or electrical shock.
• Always unplug the power cord if you do not plan to use the terminal for a long time.
• Never try to remove any secured panel or cover. The terminal contains high-voltage circuit which
creates the danger of electrical shock when exposed.
• Never try to modify the terminal. Doing so creates the danger of fire or electrical shock.
• Never place any heavy objects on the power cord, pull on it or bend it. Doing so creates the danger of fire or electrical shock.
• Always make sure the terminal is not placed on the electrical cord or the communications cables
of any other electrical equipment. Also make sure that cords and cables do not get into the terminal’s mechanism. Any of these conditions create the danger of malfunction and fire.
• Always take care that paper clips, staples, or other small pieces of metal do not get into the terminal through its vents or other openings. Such objects create the danger of fire or electrical shock.
Installation
1-2
Installation
• Do not allow water or other liquids to spill on or near the terminal. Fire or electrical shock
can occur should water or liquid come into contact with the terminal.
• Should liquid or any piece of metal accidently get inside the printer, immediately turn it off,
unplug the power cord, and contact your dealer. Failure to take this immediate action creates
the danger of fire or electrical shock.
• Whenever the terminal emits unusually high amounts of heat, smoke, an unusual odor, or
noise, immediately turn it off, unplug it, and contact your dealer. Failure to take this immediate action creates the danger of fire or electrical shock.
• Paper for printer: do not use paper previously printed by your terminal or any other
printer: the ink or toner deposited on that paper might damage the printing system of
your terminal.
Caution - Be sure to locate the terminal in a well-ventilated location. A minimal amount of
ozone is generated during normal operation of this terminal. Because of this, an unpleasant odor
may result when the printer is used for extensive printing in a poorly ventilated area. For a
comfortable, healthy, and safe operation, be sure to locate the terminal in a well-ventilated area.
1-3
UNPACKINGTHEBOX
Take the protection profiles, the packing material and the machine out of the shipping box.
Remove the plastic bags and check for the parts illustrated below.
Paper tray
Mechanical unit
paper tray
Cardboard box
Installing the additional paper tray (refer to paragraph Description, page 1-7)
1-5
Installation
UNPACKINGTHEDUPLEX-UNIT (DEPENDING
ONMODELOROPTION)
Remove the plastic bags and check for the parts illustrated below.
Installation guide
Duplex-unit
Cardboard box
Installing the Duplex-unit (refer to paragraph Installing the Duplex-unit (depending on model
or option), page 1-16).
1-6
Installation
DESCRIPTION
Scroll scanner
(ADF)
Console
Printer
Second paper
tray (optional)
Parallel PC port
(depending on
model)
USB Port
Adjustable
paper guide
(500 pages)
Document feed
tray for scanning
Original document
output stacker
Access handle
Flatbed scanner
Chip card reader
Printer
output stacker
Manual paper
feed tray
Printer paper feed tray
LAN cable socket
(depending on
model)
Telephone
cable socket
Toner drum/cartridge
(pre-installed in printer)
Power socket
Telephone
lead (depending on country)
1-7
On/Off
button
Mains
lead (depending on country)
INSTALLINGTHEREMOVEABLEPARTS
This section details the installation of the terminal’s removable parts.
INSTALLINGTHESCANNERPAPERTRAY
Secure the document feeder by fitting the two clips (B) in the notches (A) provided for this
purpose.
Installation
A
B
1-8
Installation
INSTALLINGTHEPRINTEROUTPUTSTACKER
Insert the two clips (B) of the stacker into the notches (A) provided for this purpose.
A
B
1-9
Installation
INSTALLINGTHEPRINTERPAPERTRAY
Laying the tray with the left and right clips to the printer, slowly press the tray until it has dicked
against the bottom of the notches (as shown in the drawing).
1-10
Installation
LOADINGPAPER
Remove the cover from the printer paper tray.
Press the paper size guide inside the tray on the right, in order to push both paper size
guides to the left or to the right.
Put a stack of paper into the tray (do not put in more than 250 pages). In case of letterhead
paper, be sure to place the paper printed side up.
Secure the stack of paper by pushing the paper size guides against the right and left edges
of the stack.
1-11
Caution - Do not add paper to the tray whilst the machine is printing
Paper useable in the printer :
Printer paper tray60 to 90 g/m
Manual feed60 to 160 g/m
2
2
Replace the printer paper tray cover.
Installation
1-12
Installation
ADJUSTINGTHEORIGINALDOCUMENTOUTPUTTRAY
Depending on the size of paper to scan, A4 or LGAL (LEGAL) adjust the supply stop.
LOADINGPAPERINMANUALMODE
When printing on special paper, such as 60 to 160 g/m2 maximum color paper or transparent file
(laserprinter compatible), you should load the paper manually, up to 10 sheets maximum. Insert
your sheet of paper or film between the two feed pawls 1 and 2 located on the paper tray cover
until it stops in the printer.
1-13
Adjust to the size of the paper or film using the paper size guide 1 or 2.
2
Installation
1
1-14
Installation
INSTALLINGTHESECONDPAPERTRAY
(DEPENDINGONMODELOROPTION)
1. Remove the second paper cassette unit
and tray 2 from their packaging, including the protective tape used to hold
the various components in place.
3. Remove the paper tray cover.4. Press the support plate located on the
2. Position the printer above the additional paper tray unit. Align the coupling
pins of the additional paper tray unit
with the corresponding notches in the
bottom of the printer.
paper tray until it locks into position.
5. Put a stack of 500 paper sheets, maximum, into the paper tray, making sure
to always position the paper so that the
up-side, when the paper is packed, is
always facing up.
1-15
6. Put the cover back onto the tray, and
insert the paper tray into the additional
paper unit.
Installation
Remark : always get hold of the paper tray with both hands when removing it or putting it back into the additional paper
unit.
INSTALLINGTHE DUPLEX-UNIT
(DEPENDINGONMODELOROPTION)
After installation and connection, the duplex-unit will enable you to print, receive faxes or to receive
local photocopies in mode.
Switch off your terminal and pull out the mains plug.
Take the duplex unit out of its box and remove the protective film.
A
B
C
Remove the connector cover (C) to obtain access to the connector.
Clip the connector of the flat cable (E) of the duplex unit in the connector (D) located at the
bottom left hand side of the terminal.
1-16
Installation
Insert the two plastic clips (B) in the two slots (A) provided for this purpose.
B
E
Hold the module in its housing, tip the access door to the two blue-coloured locking clips
backwards.
1-17
Installation
Hold the duplex unit in position and press the two blue coloured clips firmly, one after the other,
(A) while rotating them ¼ of a turn clockwise, to lock the duplex unit to the back of your
terminal.
A
Once the module is locked in position, close the door. The module is now ready to operate.
Reconnect the mains plug and power the terminal using the mains switch located on the left hand
side.
1-18
Installation
yg
CONNECTIONS
A
B
C
D
G
F
Make sure the On/Off switch is in position o (Off).
E
A : Parallel port (depending on model)
B : USB Port
C : LAN socket (depending on model)
D : Telephone line socket
E: Mains plug
F : Mains line (model depending on
country)
G : Mains power cord (model
depending on country)
1-19
Installation
TELEPHONEAND LAN CONNECTION
Plug the end of the telephone line (F) into the terminal socket (D) and the other end into the wall
telephone socket.
LAN connection (depending on model). Plug end of the LAN cord (as provided by your network
administrator) into the socket (C) of your terminal and the other end into your local network port
dedicated to your terminal.
POWERLINECONNECTIONANDSWITCHON
Caution - Refer to safety procedures in the chapter on Safety.
Plug the end of the mains power cord (G) into the socket (E) of the terminal and the other end in
the wall outlet.
Set the On/Off switch to position "I" (On).
After a few seconds, when the printer has warmed up, the date and time will appear. To adjust the
language and time of your terminal, refer to paragraph Setting your machine, page 3-1.
1-20
2GETTINGSTARTED
NAVIGATIONMETHODS
PRESENTATION
The navigator gives you access to the menus visible on screen.
The navigator
This navigator has 5 keys and allows you to move within the menus available on your machine.
2-1
Moving within the menus
Getting started
Enter the main menu.
Select the next line in a menu.
Select the previous line in a menu.
Confirm entry and go to the following
menu.
Return to the previous menu.
Confirm and exit from the current menu.
Exit without confirming from the current
menu.
Use keySymbol used
OK
C
Moving within a data entry field
ToUse keySymbol used
Move to the right.
Move to the left.
2-2
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