Sagem F@ST 940, F@ST 900 User Manual

SAGEM F@st™ 900 / 940

ADSL Ethernet Modem

User Guide

Reference : 251 302 301 ed. 6

November 2003 Issue

SAGEM F@stTM 900 / 940 User Guide

E closely follows all technical changes and is continually strive to improve its products for the benefit of its customers. It therefore reserves the right to change its

documentation accordingly without notice.

All the trademarks mentioned in this guide are registered by their respective owners:

• SAGEM F@st™ is a registered trademark of E,

• Windows

• Apple and MacOS are registered trademarks of Apple Computer Incorporation.

and Internet Explorer

are registered trademarks of Microsoft Corporation,

Warning

Safety instructions

Warning icon used in this guide

Information icon used in this guide

Before making any connection, refer to the safety instructions in Appendix A of this User Guide.

SAGEM F@stTM 900 / 940 User Guide

Contents

1 Overview of the SAGEM F@st™ 900 / 940 modems 4

1.1 Description 4

1.2 Contents of your ADSL pack 5

1.3 Prerequisites 6

2 Hardware installation 7

3 "BridgeMon" diagnostics application 9

3.1 BridgeMon application compatibility information 9

3.2 Installation in Windows XP 10

3.3 Installation in Mac OS X 11

3.4 Running the BridgeMon application 12

3.5 BridgeMon application functions 13

4 Connection to the Internet 17

4.1 PPPoE mode 17

4.2 DHCP connection mode 23

5 Uninstalling the BridgeMon application 26

5.1 Uninstalling in Windows XP 26

5.2 Uninstalling in MacOS X 27

6 Troubleshooting 28

6.1 Interpreting LED indications 28

6.2 No modem power supply 28

6.3 Modem not detected 29

6.4 Absence of ADSL synchronization 29

6.5 Internet connection not possible 30

6.6 Setting Firewall provided with Windows XP 31

APPENDICES 35

SAGEM F@stTM 900 / 940 User Guide

1 Overview of the SAGEM F@st™ 900 / 940 modems

1.1 Description

The SAGEM F@st™ 900 / 9401 modems are ADSL modems with Ethernet interface used to browse the Internet at high speeds using an ADSL compatible telephone line. Their function is to transmit data between a computer (PC or Mac) connected by an Ethernet interface and an Internet Access Provider (IAP), via an ADSL link.

The modem requires no prior installation. It is supplied with the "BridgeMon" diagnostic application.

The SAGEM F@st™ 900 / 940 Ethernet ADSL modem is compatible with two operating modes:

• PPPoE mode: this mode requires the installation of additional software on certain operating systems. Refer to chapter 4.1 for more information

• DHCP mode

Check with your IAP to find out which mode is available on your ADSL line.

SAGEM F@st 900 is an ADSL modem used for POTS lines.

SAGEM F@st 900 is an ADSL modem used for ISDN lines

SAGEM F@stTM 900 / 940 User Guide

1.2 Contents of your ADSL pack

Your SAGEM F@st™ 900 / 940 pack contains the following items:

One SAGEM F@st™ 900 / 940 ADSL modem

One mains adapter unit

One RJ11 type ADSL line lead

One crossed UTP RJ45 type Ethernet cable

One modem installation CD-ROM

One CD-ROM for installing the PPPoE client

software (optional)

ADSL filers (optional)

Note: This list is not exhaustive. The packaging may also contain safety instructions

The modem installation CD-ROM contains:

• the SAGEM F@st™ 900 / 940 modem configuration and diagnostic application (BridgeMon) for Windows and Macintosh,

• the SAGEM F@st™ 900 / 940 modem User Guide in pdf file format.

Contents incomplete or damaged

and other documents.

If the package you receive is incomplete or contains damaged items, contact the Internet Access Provider (IAP) supplying your SAGEM F@st™ 900 / 940 modem.

SAGEM F@stTM 900 / 940 User Guide

1.3 Prerequisites

Telephone line

side

Computer with

Ethernet port

Free space on your computer

A WEB browser

PPPoE mode

DHCP mode

! Telephone line supporting ADSL transmission

! Internet Access Provider (IAP) subscription

! Installation of ADSL filters on each telephone socket used by a terminal

(telephone, DECT, fax, answering machine, etc.)

The minimum configuration of your computer must be:

! Windows XP Pentium II, 400 MHz, 128 Mb RAM

! Windows 2000 Pentium II, 266 MHz, 64 Mb RAM

! Windows ME Pentium II, 233 MHz, 64 Mb RAM

! Windows 98 Pentium II, 166 MHz, 32 Mb RAM

! MacOS 8.6 - 9.x PowerPC G3, 233 MHz, 64 Mb RAM

! MacOS X PowerPC G3, 233 MHz, 128 Mb RAM

100 MB

A PPPoE client software utility must be installed on your computer in the case this one is not part of your Operating System. Refer to sub-section

4.1 for more information. Also, your Internet Access Provider (IAP) should provide you with:

! a user name

! a password

No additional software

SAGEM F@stTM 900 / 940 User Guide

ADS

2 Hardware installation

To install your modem without any difficulty, please follow the steps below in number order.

1. Connect the ADSL filters to your telephone sockets

The ADSL filters let you make phone calls and use your ADSL link at the same time.

L filter

All the sockets used by a telephone device must be fitted with an ADSL filter. This device may be an analog telephone, a DECT phone, an answering machine, a fax

machine, set-top-box decoder return channel, etc.

2. Power up your modem

For this, use the power supply unit supplied with your modem When the modem is powered up, the PWR LED lights.

The use of any other power supply unit will invalidate the manufacturer's warranty

SAGEM F@stTM 900 / 940 User Guide

3. Link your modem to your telephone line

The line lead supplied in your pack should connect the modem to the connector provided on your filter or to a telephone network adapter.

When the modem is linked to the telephone line, ADSL synchronization follows automatically. The ADSL LED is on permanently.

4. Connect your modem to your computer

For this, use the Ethernet cable supplied with your modem.

When the modem is connected to your computer, the Ethernet detection LEDs on your modem and your Ethernet card light up.

At this point, you have completed all the connections required to use your ADSL modem. All you now have to do is install the applications supplied with the modem and configure your Internet access.

SAGEM F@stTM 900 / 940 User Guide

3 "BridgeMon" diagnostics application

This application is used to ascertain the status of the ADSL connection and the data transfer rates. For this, it must be installed on the computer connected to the SAGEM F@st™ 900 /

940.

This application is not essential to ADSL modem operation. We do, however, recommend its installation on your computer. It will provide you with a better understanding of your ADSL line status.

3.1 BridgeMon application compatibility information

The BridgeMon diagnostics application is compatible with the following operating systems:

• Microsoft Windows 98

• Microsoft Windows Millenium

• Microsoft Windows 2000

• Microsoft Windows XP

• MacOS X

• Linux

SAGEM F@stTM 900 / 940 User Guide

3.2 Installation in Windows XP

The installation procedure described in the section below was performed using Windows XP. The procedure for other Windows operating systems (98, Me and

2000) may differ slightly.

Insert the CD-ROM in your computer's CD-ROM drive; the screen opposite then appears.

From the list, select the language you want and then click OK.

Note: If this screen does not appear: Select Start, Run, then enter:

"<CD-ROM driver letter> :\autorun.exe" (for example e:\autorun.exe) then click OK.

Then simply follow the instructions displayed by the installation software in the series of screens.

At the end of installation, the screen opposite appears; installation is now finished.

Click Done.

When the "BridgeMon" application is run, the "BridgeMon" icon below appears at the bottom right corner, in your desktop's taskbar, each time you start up Windows (icon shown framed).

SAGEM F@stTM 900 / 940 User Guide

3.3 Installation in Mac OS X

The installation procedure described below was performed using MacOS X.2. Installation in MacOS X.1 may differ slightly.

You must have Ad minis tr ator rights to install the BridgeMon application.

Insert the CD-ROM in your computer's appropriate CD-ROM drive; an icon appears in the

desktop.

Double-click the icon to display the contents of the CD-ROM.

3 Double-click in the MacOSX directory, then double-click the SAGEM F@st 900 / 940 file to

run the BridgeMon application's installation program.

The screen opposite appears. From the list, select the language you want and then click OK.

Then simply follow the instructions displayed by the installation software in the series of screens.

The screen opposite appears; installation is now finished.

Click Done.

At the end of the installation process, the BridgeMon diagnostics application icon, the Uninstall BridgeMon icon and the User Guide's .pdf file Manual icon are created in the desktop.

SAGEM F@stTM 900 / 940 User Guide

3.4 Running the BridgeMon application

The application can be run on different computers (PC or Mac) and in different associated operating systems (OS) such as Microsoft Windows 98, ME, 2000, XP, MacOS X and Linux.

3.4.1 In Windows XP

When the "BridgeMon" application has been installed, the "BridgeMon" icon appears bottom right in your desktop's task bar (icon shown framed), each time you start up Windows.

Double-click this icon, or right click on the icon and then select BridgeMon.

3.4.2 In MacOS X

When the "BridgeMon" application has been installed, the BridgeMon icon appears on the desktop each time you start up the operating system.

SAGEM F@stTM 900 / 940 User Guide

3.5 BridgeMon application functions

Once started, the BridgeMon diagnostics application displays the screen opposite.

The table below gives the various fields and their meanings.

SAGEM F@stTM 900 / 940 User Guide

3.5.1 ADSL transmission status

The table below gives the meaning of the different fields and of the buttons.

Parameter Value Flag Comment

DSL Status

Data rate

Bridge lock

See section 0

Modem not responding

Searching for modem

Training

Initializing

Operational

Transmit

Receive

Off

Auto / Minutes

Red

Yellow

Green

Lock

The modem is not responding to requests from the BridgeMon application (see note).

The BridgeMon application is looking for the modem.

The ADSL connection is being set up has been detected, it is ready to connect.

The modem is looking for active VPI / VCI Encaps values, the PPPoE client can be started up.

The modem is operational.

Maximum transmit ADSL rate in kbps.

Maximum receive ADSL rate in kbps.

The "Bridge Lock" function is not active; traffic from the Internet is allowed.

The "Bridge Lock" function is active; traffic from the Internet is blocked

The modem has switched to "Bridge Lock" mode automatically after N minutes idle. See section 0

Note: If this icon remains permanently red, check if a Firewall is activated (Firewall

1) Firewall provided with Windows XP, refer to sub-section 6.6,

2) Software external to your computer, refer to appropriate documentation.

provided with Windows XP or software external to your computer). In this case, you have to parameter it to make your modem operational. To allow traffic, enter the following characteristics :

- External Port number : 3456,

- Internal Port number : 3456,

- Transport layer Protocol : UDP.

To set the firewall activated:

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