Sagem freesat
now with BBC iPlayer
Catch up TV
BBC iPlayer launch
You can now access BBC iPlayer on all of our Sagem freesat receivers whilst in beta trial.
Follow the steps below to access the service.
Firstly if your receiver is asking you to upgrade your software you will need to follow the on
screen instructions to access the BBC iPlayer service.
Alternatively you can complete a manual upgrade:
Step 1| Press menu on your remote control
Step 2| Scroll down to receiver settings
Step 3| Press OK
Step 4| Scroll down to receiver upgrade
Step 5| Input your parental code when requested
Your receiver will start searching for new software. Once this is complete your Sagem
freesat receiver will be able access the BBC iPlayer service.
Step 6| Press the red button from any BBC channel (except CBBC and Cbeebies)
Step 7| Enter 5483 using the number buttons, and press OK. Ignore the number not found message
BBC iPlayer on freesat will then load after a few seconds.
Getting started with BBC iPlayer
Connecting your Sagem freesat receiver to the internet
1| Connect with an Ethernet cable
If your Sagem freesat receiver is located near to your broadband router, connect them together
with an Ethernet cable.
Slot one end of the Ethernet cable into an Ethernet port on your broadband router.
Slot the other end of the Ethernet cable
into the Ethernet port on the back of your
Sagem freesat receiver.
2| Connect with Homeplug Adapters*
If your Sagem freesat receiver is too far apart from your broadband router to connect with an
Ethernet cable, you can connect using a pair of Homeplug Adapters.
Homeplug Adapters are a safe and convenient way to send broadband around your home
using the existing in-house
wiring.
You’ll need an available plug
socket near to both your
broadband router and your
Sagem freesat receiver.
Using one of the cables provided, connect one Homeplug Adapter to your router, and then
plug into a nearby power socket.
In exactly the same way, connect the other Homeplug Adapter to your Sagem freesat receiver,
and plug in.
Turn on both power sockets.
*Homeplug Adapters can be purchased from your local electrical retailer.
HOMEPLUG ADAPTER
BROADBAND ROUTER
BROADBAND ROUTER
ETHERNET CABLE
ETHERNET CABLE FREESAT DIGITAL BOX
HOMEPLUG ADAPTER
FREESAT DIGITAL BOX
ETHERNET CABLE
Navigating with BBC iPlayer
BBC iPlayer can be accessed by pressing the red button on BBC One (101). Your Sagem
freesat receiver will first need to be connected to the internet. Once BBC iPlayer starts,
navigating is simple, using the up, down, left and right keys
▴▾◂▸
. Press the
button to confirm your selection.
How to pause during playback
Press the button to pause.
How to resume playback
Once you have paused your programme press the
button to resume playback at anytime.
How to skip forward/back during playback
Press the right arrow key ▸to fast forward or the left
arrow key ◂to rewind your playback.
Note: There are varying speeds based on the amount
of time you hold the key down.
How to stop playback
Press the back button or the yellow button
to exit to the programme listings menu .
Once the programme has finished it will automatically
go back to the programme listings menu.
Press the red button at anytime to return to
the home page.
How to exit to Live TV
Press the exit button to exit to live TV at anytime.
How to perform a text search entry
The remote control will allow you to search by title of
your programme. Each letter entry will display your
relevant searches. Using the alphanumeric keys on the
remote control press the buttons to select the letter you
require, for example:
B = Press number 2 button two times
OK
OK
22
x
OK
Troubleshooting
Please follow these steps if you’re having problems accessing BBC iPlayer on freesat.
Your Sagem freesat receiver will first need to be connected to the internet.
Step 1|
Go to BBC One (channel 101)
Press the red button on your remote control
Does the BBCi red button menu appear? Yes: Enter 5483 and OK to initialise BBC
iPlayer connection. Select BBC iPlayer from the menu. If it doesn’t start within two
minutes, please go to Step 3. No: Please go to Step 2.
Step 2|
Press the menu button on your remote control
Access the ‘setup’ menu
Carry out “freesat tune”
Try Step 1 again. If BBC iPlayer doesn’t start within two minutes, please go to Step 3.
Step 3|
If you are connecting with an Ethernet cable
Check the cable is intact and in good repair
Disconnect the Ethernet cable from the freesat box and the router, and then
reconnect both ends
If you are connecting with the Homeplug Adapters
Check the green lights on both plugs. The lights should be working as follows:
Power symbol – solid green
Powerline symbol – blinking green
Ethernet symbol – blinking green
If the lights are different to the above try the following:
Using a different plug socket for each Homeplug Adapter
Try disconnecting and reconnecting each Ethernet cable
Once the lights are displaying correctly try loading BBC iPlayer again.
If you have tried all of the steps above and BBC iPlayer still doesn't start,
please visit www.freesat.co.uk/bbciplayer for further technical support.
M
253289522
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