Sagem Fast 800, Fast 840 User Manual

TM

SAGEM F@st

(PPP)

User Guide

800 / 840

288 047 975 - 03

April 2006 Issue

Sagem Communication closely follows all technological changes and is continually striving to
improve its products for the benefit of its customers. It therefore reserves the right to change its
documentation accordingly without notice.

All the trade marks mentioned in this guide are registered by their respective owners:

- SAGEM F@st™ is a registered trade mark of. Sagem Communication,

- Windows

TM

and Internet Explorer

TM

are registered trade marks of Microsoft Corporation,

- Apple and MacOS are registered trade marks of Apple Computer Incorporation.

- SAGEM is a registered trade mark of SAFRAN group.

Contents

Pages

Contents 0-1 and 0-2

1. Introduction 1-1

1.1 Overview 1-3

1.2 System requirements 1-5

2. Connecting the SAGEM F@stTM 800 / 840 2-1

2.1 Connecting the SAGEM F@st™ 800 / 840 modem 2-2

2.1.1 Connecting the SAGEM F@st™ 800 2-2

2.1.2 Connecting the SAGEM F@st™ 840 2-4

3. Installation in Microsoft Windows 3-1

3.1 Installing the SAGEM F@stTM 800 / 840 3-2

3.2 Connecting / Disconnecting to / from the Internet 3-4

3.2.1 Connecting to the Internet 3-4

3.2.2 Disconnecting from the Internet 3-5

3.3 Status information for the SAGEM F@st

3.3.1 Checking installation of the SAGEM F@st

TM

800 / 840 modem 3-6

TM

800 / 840 3-6

3.3.2 "Diagnostics" tools 3-7

3.4 Uninstalling the SAGEM F@st

TM

800 / 840 3-9

4. Installation in Mac OS X 4-1

4.1 Installing the SAGEM F@stTM 800 / 840 4-2

4.2 Connecting / Disconnecting to/from the Internet 4-4

4.2.1 Connecting to the Internet 4-4

4.2.2 Disconnecting from the Internet 4-9

4.3 Status of the SAGEM F@st

4.3.1 Checking installation of the SAGEM F@st

4.3.2 "Diagnostics" tools 4-11

4.3.2.1 "Operation" screen 4-12

4.3.2.2 "Statistics" screen 4-14

4.3.2.3 "Configuration" screen 4-15

4.4 Uninstalling the SAGEM F@st

TM

800 / 840 modem 4-10

TM

800 / 840 4-17

TM

800 / 840 4-10

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A. Appendix A - SAGEM F@st™ 800 / 840 troubleshooting A-1

A.1 Front panel LEDs A-2

A.1.1 "ADSL" LED blinking A-2
A.1.2 "ADSL" and "PWR" LEDs off A-3
A.1.3 "ADSL" LED off and "PWR" LED on A-3
A.1.4 "ADSL" LED on steady and "PWR" LED on A-3

B. Appendix B Safety instructions B-1

B.1 Safety instructions B-2

C. Appendix C Technical Specifications C-1

C.1 Equipment specifications C-2

C.2 Software specifications C-4

C.3 PC and Mac compatibility C-4

D. Appendix D Glossary D-1

E. Appendix E Environment E-1

E.1 E 2002/96/CE (EEEW) directive, related to environment preservation E-2

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1. Introduction

This chapter : ¾ Gives an overview of the SAGEM F@stTM 800 / 840 modem § 1.1

¾ Sets out the system requirements § 1.2

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1 - Introduction

Notice

Warning icon, used in this guide

Information icon, used in this guide

Safety

instructions

Before making any connections, refer to the safety instructions in Appendix A

of this User Guide.

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1.1 Overview

The SAGEM ADSL modem exists in two models :

1 - Introduction

¾ The SAGEM F@st™ 800,

¾ The SAGEM F@st™ 840.

The SAGEM F@st™ 800 modem is designed for Internet connection by the switched analog
telephonic network (PSTN)

The SAGEM F@st™ 840 modem is designed for Internet connection by the integrated service
digital network (ISDN).

In the next sections of this User Guide, we will use the general term SAGEM F@st™ 800/840 to
designate these two modems. However, we will notify you of notable differences every time it
will be necessary.

The SAGEM F@st™ 800 / 840 is an ADSL over ISDN modem used to browse the Internet with
ease at speeds of up to 8 Mbit/s. The modem's purpose is to transmit data between a terminal
(PC or Mac) connected by a USB interface and an Internet Access Provider (IAP), via an ADSL
link.

The SAGEM F@st™ 800 / 840 supports the following encapsulations:

• PPPoA in VCMUX mode,

• PPPoA in LLC mode,

• PPPoE in VCMUX mode,

• PPPoE in LLC mode.

The modem has the advantage of being powered via the USB interface and therefore does not
needs a main power unit or a power cable.

The SAGEM F@st™ 800 / 840 has the following two interfaces:

¾ USB interface

¾ Remote network interface (ADSL)

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1 - Introduction

Both interface ports are at the rear of the modem casing:

Type B

USB Connector

6-way RJ11
WAN Connector

There are two LEDs on the casing, the lefthand one labeled "AD SL" and the righthand one
"PWR" (see Appendix A - Troubleshooting, for interpreting the LEDs).

Contents of
package

The package in which the SAGEM F@st™ 800 / 840 is supplied
contains

¾ One SAGEM F@st™ 800 / 840 modem

¾ One Type A / Type B USB cable

¾ One RJ11/RJ11 line cable (for SAGEM F@st™ 800 only)

¾ One RJ45/RJ11 line cable (for SAGEM F@st™ 840 only)

¾ One CD-ROM

¾ Two or three microfilters (optional).

Note: This is not an exhaustive list. The package may also contain safety instructions

and other documents.

The CD-ROM contains:

• the Windows and Macintosh drivers for the SAGEM F@st™ 800 / 840 modem.

• the SAGEM F@st™ 800 / 840 modem User Guide in pdf format.

• the Acrobat Reader™ software for reading pdf files.

Incomplete or

damaged

contents

If the package you receive is incomplete or contains damaged
items, contact the Internet Access Provider (IAP) supplying your
SAGEM F@st™ 800 / 840 modem

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1.2 System requirements

The SAGEM F@st™ 800 / 840 modem requires:

1 - Introduction

Telephone line

Computer with

USB port

Free space on your
computer

A WEB browser

Internet Access
Provider

¾ Telephone line supporting ADSL transmission.

¾ Splitters compliant with ADSL standards (for use with a telephone

or fax type analog terminal).

¾ Subscription to an Internet Access Provider (for connection to the

Internet).

The minimum configuration of your computer must be:

¾ For Windows XP Pentium II, 400 MHz, 128 Mb RAM

¾ For Windows 2000 Pentium II, 266 MHz, 64 Mb RAM

¾ For Windows ME Pentium II, 233 MHz, 64 Mb RAM

¾ For Windows 98SE Pentium II, 166 MHz, 32 Mb RAM

¾ For MacOS X Power PC G3, 233 MHz, 128 Mb RAM

30 Mb

To access the Internet, the Internet Access Provider (IAP) must
supply you:

¾ one user name

¾ one password

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1 - Introduction

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2. Connecting the SAGEM F@stTM 800 / 840

This chapter : ¾ Describes how to connect the SAGEM F@st™ 800 modem. § 2.1.1

¾ Describes how to connect the SAGEM F@st™ 840 modem. § 2.1.2

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2 - Connecting the SAGEM F@stTM 800 / 840

2.1 Connecting the SAGEM F@st™ 800 / 840 modem

CAUTION

Do not connect your modem to your computer with the USB cable before you have installed the
drivers from the CD-ROM.

Only use the ADSL line cable supplied with your equipment for the connection to the remote
network :

RJ11 / RJ11 for the SAGEM F@st

RJ45 / RJ11 for the SAGEM F@st

TM

800 (PSTN),

TM

840 (ISDN).

2.1.1 Connecting the SAGEM F@st™ 800

The connections must be made in the following order:

1

Connect one end of the line cable to the telephone socket

2 Connect the other end of the line cable to the LINE connector on the modem

If using an input splitter or microfilters, their outputs must also be fitted with RJ11 connectors. If
not, contact your Operator for an adapter or a specific cable.

3

Connect the "flat" connector at one end of the USB cable to one of the type
A USB ports on the computer (or on the HUB if appropriate), marked with
the following symbol:

4 Connect the "square" connector at the other end of the USB cable to the USB connector

on the rear panel of the modem, when prompted by the driver installation software.

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2 - Connecting the SAGEM F@stTM 800 / 840

Connecting analog terminals

Splitters are required when using the SAGEM F@st™ 800 and analog terminals on the same
telephone line.

There are two types of configuration that use different splitters.

In most cases, your Operator will provide you with the information you need to choose between
the two options.

Configuration with input splitter

SAGEM F@stTM 800

Analog + ADSL

Signals

ADSL Line

MEDIUM

SPLITTER

Analog Signals

TELEPHONE

FAX

Your Operator will tell you how many analog terminals can be connected.

Configuration with distributed splitters (microfilters)

SAGEM F@st

ADSL Line

Microfilter

Analog
Signal

Microfilter Microfilter

Analog
Signal

Analog
Signal

TM

800

TELEPHONE

FAX

TELEPHONE

The configuration with microfilters requires one microfilter for each analog terminal.

Your Operator will tell you how many analog terminals can be connected.

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2 - Connecting the SAGEM F@stTM 800 / 840

2.1.2 Connecting the SAGEM F@st™ 840

The connections must be made in the following order:

1

Connect the RJ45 connector of the cable to the input splitter

2 Connect the RJ11 connector of the cable to the LINE connector on the modem

If using an input splitter or a microfilter, their outputs must also be fitted with RJ45 connectors.
If not, contact your Operator for an adapter or a specific cable.

3

Connect the "flat" connector at one end of the USB cable to one of the type
A USB ports on the computer (or on the HUB if appropriate), marked with
the following symbol:

4 Connect the "square" connector at the other end of the USB cable to the USB connector

on the rear panel of the modem, when prompted by the driver installation software.

Connecting analog terminals

An input splitter is required when using the SAGEM F@st™ 840 and analog terminals on the
same telephone line.

TELEPHONE

Analog Signal

FAX

FAX

ISDN

U

SPLITTER

S

NT

Analog Signal

Analog + ADSL Signals

SAGEM F@stTM 840

Your Operator will tell you how many analog terminals can be connected.

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PC

3. Installation in Microsoft Windows

This chapter : ¾ Describes how to install the SAGEM F@stTM 800 / 840. § 3.1

¾ Describes how to Connect/Disconnect to/from the Internet. § 3.2

¾ Describes the status information for the SAGEM F@st

800 / 840.

¾ Describes how to uninstall the SAGEM F@stTM 800 / 840. § 3.4

TM

§ 3.3

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3 - Installation in Microsoft Windows

The procedures for installing, checking installation and uninstalling described
below have been carried out arbitrarily using Windows XP. There may be slight
differences when installing in other Windows operating systems (98SE, ME and

2000).



3.1 Installing the SAGEM F@stTM 800 / 840

1

Insert the CD-ROM in the appropriate
drive on your computer; the screen
opposite appears.
Click "Install the modem".

Note: If this screen does not appear, from the Start menu, select Run, and then enter:
"<CD-ROM drive letter> :\autorun.exe (for example e:\autorun.exe)
then click OK.

This allows your computer to run installation.

2

After the files have been copied to the
hard disk in your computer, the
following screen appears.
Connect the USB cable to the
SAGEM F@st
the USB connector on the rear panel.

3

Windows then proceeds to install the various software components. Please wait until an
end-of-installation message appears or until Windows prompts you to restart your
computer.

TM

800 / 840 modem via

Note: After connecting the modem, in Windows 98 SE, the operating system may

ask for the Windows installation CD-ROM. If so, insert this CD-ROM to
continue installation.

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3 - Installation in Microsoft Windows

4 When installation is finished, the following

screen appears; click OK

Note: Depending on the configuration of the PC and of the installed operating system,

Windows may also prompt you to restart your computer. This restart operation
is necessary for your modem to operate correctly.

5 You can now check the installation of your modem by following the instructions in

section 3.3.1.



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3 - Installation in Microsoft Windows



3.2 Connecting / Disconnecting to / from the Internet

3.2.1 Connecting to the Internet

1

The installation software created an
"ADSL" icon on the Windows XP
desktop. Double-click this icon.

2

The connection screen appears.

3

Enter your "User name" and your
"Password". These data are delivered
to you by your Internet Access
Provider (IAP).

4 Check the "Save this user name and

password for the following users:" box
and, if you want, select "Anyone who
uses this computer".

5

Click "Dial" to set up the connection.

6

Open your navigator and access the Internet.

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3 - Installation in Microsoft Windows

3.2.2 Disconnecting from the Internet

1

Double-click the "ADSL" icon on the
Windows desktop:

or

Click the connection icon in the
Windows task bar:

Note: Depending on how your PC is configured, the connection icon may be hidden in the

status area. To reveal the icon, you need to click the left-pointing arrow indicated
below:



2

The following screen appears.
Select the General tab, and then click
"Disconnect".

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3 - Installation in Microsoft Windows



3.3 Status information for the SAGEM F@stTM 800 / 840 modem

3.3.1 Checking installation of the SAGEM F@stTM 800 / 840

1 From the Start menu, select Control

Panel, and then double-click System;

the System Properties window
appears.

2 Select the Hardware tab, and then

click the Device Manager... button in
the Device Manager area..

3 The Device Manager screen

appears.
Click the PLUS (+) symbol beside the
"Network adapters" folder to reveal
the list of installed network adapters.

4 Check that the USB ADSL WAN

Adapter is present.

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3.3.2 "Diagnostics" tools

This application lets you monitor the status of the ADSL line.

1After having installed the modem and

connected it to the PC using its USB cable, the

diagnostics icon shown opposite (framed)
appears toward the right end of the task bar at
the bottom of your desktop.
Double-click the Diagnostics icon.

3 - Installation in Microsoft Windows



Note: If the Diagnostics icon does not appear in the task bar, from the Start menu select:

All Programs / SAGEM F@st

This tool is run automatically when Windows is started.

The color of the icon indicates the current status of the modem (see next table)

2 The following SAGEM F@st 800-840

diagnostics screen appears.

TM

800-840 / DSLMON.

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3 - Installation in Microsoft Windows

The meanings of the various fields are explained in the table below.

Field Description

DSL status



Line Rate

Data Rate

Line Rate

Data Rate

Green struck

through red

Red

Yellow

Green

Transmit

Receive

Not detected

Not synchronized

Synchronizing

Operational

Upstream or outgoing rate (data sent to the Internet) negotiated by the
ADSL link (in kbit/s)

User's instantaneous transmit rate (in kbit/s)

Downstream or incoming rate (data received from the Internet)
negotiated by the ADSL link (in kbit/s)

User's instantaneous receive rate (in kbit/s)

The computer has not detected the
presence of the modem on one of its
dedicated USB ports

ADSL link not synchronized. A
connection to the Internet cannot be set
up

The computer has detected the
presence of the modem on one of its
dedicated USB ports and ADSL
synchronization is in progress

ADSL link synchronized. A connection
to the Internet can be set up

Version information

Using the right mouse button, click the
diagnostics icon or the title bar of the
diagnostics screen, and then select
"About...". The information screen
opposite appears.

SAGEM F@st 800-840 vx.y.z

Field Description

GUI Version

Hardware

Driver

Displays the diagnostics application version

Displays the chipset version

Displays the modem driver version

Product version (v2.2.31 for example)

Firmware

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Displays the version of the code in the modem

3 - Installation in Microsoft Windows

3.4 Uninstalling the SAGEM F@stTM 800 / 840

1

Using the left mouse button, click the
Start menu in the task bar.

Select All programs (Programs in
Windows 98SE, ME and 2000),

SAGEM F@st 800-840,
then Uninstall F@st 800-840



2

The following screen appears.
Click OK

3

The following screen appears.
Disconnect your modem if necessary
and then click OK.
Uninstallation is finished.

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3 - Installation in Microsoft Windows



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4. Installation in Mac OS X

This chapter : ¾ Describes how to install the SAGEM F@stTM 800 / 840. § 4.1

¾ Describes how to Connect/Disconnect to/from the Internet. § 4.2

¾ Describes the status information for the SAGEM F@st

800 / 840.

¾ Describes how to uninstall the SAGEM F@stTM 800 / 840. § 4.4

TM

§ 4.3

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4 - Installation in Mac OS X

Note: The SAGEM F@stTM 800 / 840 can be installed in the following operating systems:

MacOS X (10.1 to 10.4),

This chapter covers installation in the Mac OS X operating system only.

The procedures for installing, Connecting/Disconnecting, checking installation
and uninstalling described below have been carried out arbitrarily in

Mac OS X 10.4.1 version.

4.1 Installing the SAGEM F@stTM 800 / 840

1

Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the
desktop.

Double-click this icon to show the content of the CD-ROM.

2 Double-click on the Mac OS X icon to run the installation program.

3

The installation screen opposite
appears.
Enter your name and "User" password

or a phrase and click

Note: You must have "Administrator" rights to install the modem.

4

The installation home screen opposite
appears.

Click

.

.

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5

The screen opposite appears.

4 - Installation in Mac OS X

Click

to continue

installation

6

The installation software then displays
a message indicating that a restart of
your computer will be necessary to
install the modem.

Click

to start

installation.

7

When the files have been copied to
the hard disk, the screen opposite
appears.
Connect the USB cable to the
SAGEM F@st

TM

800 / 840 modem

using the rear connector marked

USB, and then click

.

8 The installation is finished. The

screen prompting you to restart your
computer appears.

Click

9

At the end of the installation process,

.

the diagnostics tool icon is created on
the desktop

10 You can now check the installation of your modem by following the instructions in

section 4.3.1.

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4 - Installation in Mac OS X

4.2 Connecting / Disconnecting to/from the Internet

4.2.1 Connecting to the Internet

This procedure is in two phases:

- Configuring access to the Internet (PPPoA or PPPoE) (steps 1 to 8),

- Connecting to the Internet proper (steps 9 and 10).

1

Click the
menu bar,
select the "System Preferences"
submenu from the drop-down list, and
click the "Network" icon.

The screen opposite appears.

(Apple) menu in the

The Location: field must dispay

ADSL USB PPPoE / PPPoA

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4 - Installation in Mac OS X

If "ADSL USB PPPoE / PPPoA" does not appear in the Location: field, you must
imperatively carry out the following operations:

¾ Click in the "Show:" field,

the scroll list displays the
sub-menus as shown on the
opposite screen.

¾ Select "Network Port

Configurations" to open the

next window.

¾ Check that the new network

interface "Adaptateur
Ethernet (en x)" is well
located in the first line in the
network port configuration
field.

¾ If it is not the case, click the

new adaptor, and by going
on pressing the mouse, slide
it in the first place.

¾ If necessary, tick off the

corresponding box, in the
"On" column.

¾ Click

going to step No 2.

, before

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4 - Installation in Mac OS X

2 In the Show: field, select Ethernet

Adaptor (enx) where "x" is a figure

given to your new network adapter by
the Operating System. The screen
opposite appears

3 Select the PPPoE tab; the appropriate

panel appears

4

Check the "Connect using PPPoE"
box

5 In the Name field, enter your "Account name"

6

Enter your "Password"

Note :

7

If you wish,

Check the "Save password" box for subsequent users,

Check the "show PPPoE status in menu bar" box (advisable).

8

Click

Your "Account name" and "Password" are delivered to you by your Internet
Service Provider (ISP).

for your entries to take effect.

When connecting for the first time, you must follow the procedure above. For
subsequent connections, simply set up the Internet connection by following steps 9
and 10 below.

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9

On the desktop, double-click the icon
representing your Mac OS X hard
disk. Open the Applications folder,
and double-click the Internet Connect
icon:

(see note)

The screen opposite appears.

In the upper control strip, select
Ethernet Adaptor (enx) related to your
ADSL modem.

Check that the information in the
"Account Name" and "Password"
fields is correct.

4 - Installation in Mac OS X

Click
connection.

Note: If the connection is not set up,
an incorrect Ethernet Adaptor, Name
or Password may be the cause.

Note :

10

Open your browser and access the Internet.

In Mac OS 10.1, the connection icon is the next :

In Mac OS 10.2, the connection icon is the next :

In Mac OS 10.3, the connection icon is the next :

to set up the

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4 - Installation in Mac OS X

If you have checked the "Show PPPoE status in menu bar" box (see step 7), you can
also do the following:

Click the connection icon in the menu bar.

Select Connect.

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4.2.2 Disconnecting from the Internet

1

On the desktop, double-click the icon
representing your Mac OS X hard
disk. Open the Applications folder
and then double-click the Internet
Connect icon:

The screen opposite appears.

Click the button to
disconnect the modem

4 - Installation in Mac OS X

Note: To show that the procedure has been successful, this screen should show the "Idle"

status and the Connect button.

If you have checked the "Show PPPoE status in menu bar" box (see step 7), you can
also do the following:

Click the connect icon in the menu bar.

Select Disconnect

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4 - Installation in Mac OS X

4.3 Status of the SAGEM F@stTM 800 / 840 modem

4.3.1 Checking installation of the SAGEM F@stTM 800 / 840

1

Click the
menu bar, select "System
Preferences" and then click the
"Network" icon.
The screen opposite appears.
The Location: field should show
ADSL USB PPPoE / PPPoA, except

in the case mentioned § 5.2.1­step No1.
If the network port is well set, a
different display is not prejudicial to
the good running of the modem.

(Apple) menu in the

of

The Show: field should display
"Ethernet adaptor (en x)", where "x"
is a number assigned by the operating
system.
If it is not the case, click in the Show:
field and then select that adaptor in
the scroll list.

Select the TCP/IP tab.
In the panel, the Configure: field
should show Using PPP

2 Select the PPPoE tab and the panel

opposite appears.

Make sure that the "Connect using
PPPoE" box is checked and that the
"Name" and "Password" fields are
completed.

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4.3.2 "Diagnostics" tools

4 - Installation in Mac OS X

This application lets you monitor the status of the ADSL line and configure the
SAGEM F@st
Systems listed at § 1.2 - System requirements.

1After having installed the modem and

connected it to the Macintosh using its USB

cable, the diagnostics icon appears on your
desktop.

Double-click the diagnostics tool icon.

2

The diagnostics screen appears.

TM

800 / 840 modem. This application is present on all Operation

In each of the tabbed screens, the bottom right corner has a spherical icon, the
background color of which indicates the status of the modem (see table below).

In each of the tabbed screens, toward the bottom center, there is a

button.

When you make the change, this button becomes "active". Click this button to register
the changes; a window prompting you to restart appears.

Click OK to close the window, then click the
"Operation" tabbed screen, to restart your modem.

button, in the

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4 - Installation in Mac OS X

4.3.2.1 "Operation" screen

"ADSL status" area

Field Description

Modem status

Black Modem is unplugged from USB

Red The modem is waiting for the driver to

respond

Yellow ADSL synchronization in progress

Green The modem is operational

Line type

ANSI T1.413

G.DMT

G.992.3

Click this button to reset the modem.

The computer has not detected
the presence of the modem on
one of its dedicated USB ports

ADSL link not synchronized. A
connection to the Internet
cannot be set up

The computer has detected the
presence of the modem on one
of its dedicated USB ports and
ADSL synchronization is in
progress

ADSL link synchronized. A
connection to the Internet can
be set up

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"ADSL performance" area

Field Description

4 - Installation in Mac OS X

Line Rate

Data Rate

Line Rate

Data Rate

Upstream or outgoing rate (data sent to the Internet) negotiated by
the ADSL link (in kbit/s)

Transmit

User's instantaneous transmit rate (in kbit/s)

Downstream or incoming rate (data coming from the Internet)
negotiated by the ADSL link (in kbit/s)

Receive

User's instantaneous receive rate (in kbit/s)

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4 - Installation in Mac OS X

4.3.2.2 "Statistics" screen

"ADSL" area

Field Description

Tx Rate

FEC

VID - CPE

Rx Rate

Margin

VID - CO

CRC

Attenuation

"ATM" area

Field Description

Indicates the upstream or outgoing rate (data sent to the Internet)
negotiated by the ADSL link (in kbit/s)

Indicates the number of FEC errors since the connection was set up

Indicates the VID (identifier) of the ADSL equipment at the network
operator end (ATU-C)

Indicates the downstream or incoming rate (data coming from the
Internet) negotiated by the ADSL link (in kbit/s)

Indicates the current margin (in dB)

Indicates the VID of the ADSL equipment at the subscriber end
(ATU-R)

Indicates the number of CRC errors since the start of transmission

Indicates the current attenuation (in dB)

This button updates all these counter statistics

Cells Rx

VPI

Cells Tx

VCI

HEC

Delineation

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Indicates the number of cells received since the connection was set up

Indicates the VPI used in the ATM cell header

Indicates the number of cells transmitted since the connection was set
up

Indicates the VCI used in the ATM cell header

Indicates the number of HEC errors since the connection was set up

Indicates the ATM Delineation status (good or bad)

"Packets" area

Field Description

4 - Installation in Mac OS X

Packets Rx

Packets Tx

Dropped

Indicates the number of AAL5 packets received since the connection
was set up

Indicates the number of AAL5 packets transmitted since the
connection was set up

Indicates the number of AAL5 packets lost since the connection was
set up

4.3.2.3 "Configuration" screen

"Configuration" area

Field Description

ATM Channel VPI Displays the value 8 by default. This field can be used to enter a

VPI value between 0 and 255

ATM Channel VCI Displays the value 35 by default. This field can be used to enter a

VCI value between 0 and 65535

Encapsulation Type PPPoA LLC

PPPoA VCMUX (Default value)

PPPoE LLC

PPPoE VCMUX

ADSL Standard ANSI TI.413

G.DMT

G.992.3

Multi Standard (Default value)

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4 - Installation in Mac OS X

"Version information" area

Version Information (Vx.y.z)

Field Description

Driver

SAGEM Monitor

Firmware

Hardware

Displays the modem driver version

Displays the diagnostics application version

Displays the version of the code in the modem

Displays the chipset version

Product version (v4.0.3, for example)

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4 - Installation in Mac OS X

4.4 Uninstalling the SAGEM F@stTM 800 / 840

1

Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the
desktop.

Double-click this icon to show the content of the CD-ROM.

2 Double-click on the Mac OS X icon to run the Install / Uninstall program.

3

The Authenticate screen opposite
appears.

Enter your name and "User" password

or a phrase and then click

Note: You must have "Administrator" rights to uninstall the modem.

4

The Uninstallation home screen
opposite appears.

Click

5

The screen opposite appears.

.

.

At top left, select

from the list.

Then at bottom right, click

.

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4 - Installation in Mac OS X

6

Uninstallation is complete.

Click

7

The screen opposite reappears.

.

Click
uninstallation window.

You can now restart your computer.

to close the

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A. Appendix A - SAGEM F@st™ 800 / 840

troubleshooting

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Appendix A - SAGEM F@st™ 800 / 840 troubleshooting

This appendix is intended to help the user resolve the various fault conditions that may be
encountered when installing or using the SAGEM F@st 800 / 840. The LEDs on the front of the
modem are provided for this purpose.

A.1 Front panel LEDs

The front panel of the SAGEM F@st 800 / 840 modem has two supervision LEDs:

Marking ADSL PWR

Assignment

Color

Continuously

on

Off

Flashing

Presence of WAN access Presence of power + USB

Green Green

ADSL connection set up SAGEM F@st 800 / 840

powered up

ADSL connection not set up SAGEM F@st 800 / 840 not

powered up or not detected

on the USB bus of your

computer (see section A.1.2)

ADSL connection being set up

(see section A.1.1)

_

A.1.1 "ADSL" LED blinking

This indicates that the SAGEM F@st™ 800 / 840 is attempting to connect to the remote
connection DSLAM. The indicator remains in this state while the modem is not connected to an
active ADSL line.

ADSL connection takes less than a minute after connection to the ADSL line.

¾ If, after the connection time, the LED is still flashing:

• Check that the SAGEM F@st™ 800 / 840 is connected correctly to the ADSL line (either
directly or via a splitter or microfilter).

• Check that the miniature RJ11 connector pins are not dirty or damaged.

• Check with your Internet Access Provider (IAP) that ADSL mode is definitely activated on

the telephone line that you want to use.

• Disconnect and then reconnect the USB cable.

• Restart your computer (PC or Mac).

• Check with your Internet Access Provider (IAP) that the ADSL link provided on this line is

compliant with one of the three transmission standards supported by the
SAGEM F@st™ 800 / 840:

- ANSI T1.413 Issue 2 (for SAGEM F@st™ 800 only),

- G.992.1 (G.dmt),

- G.992.3.

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A - SAGEM F@st™ 800 / 840 troubleshooting

A.1.2 "ADSL" and "PWR" LEDs off

¾ Check that the USB cable is connected correctly to your computer (or to a HUB).

¾ Check that the drivers are correctly installed (refer to the modem status in Windows

(see section 3.3) or in Mac (see section 4.3)).

Note: If your computer is connected to a HUB, disconnect all connected devices to isolate

your modem.

If no further clue emerges enabling you to solve the problem:

¾ Reinstall the modem in Windows (see section 3.1) or in Mac (see section 4.1).

A.1.3 "ADSL" LED off and "PWR" LED on

¾ Check that the line cable is connected correctly to your modem and to the telephone line.

¾ Check with your Internet Access Provider (IAP) that the ADSL service is definitely enabled

on your telephone line.

A.1.4 "ADSL" LED on steady and "PWR" LED on

The modem is synchronized but the PPP link with your Internet Access Provider (IAP) is not set
up. Check:

- that the PPP "user name" and "password" you have entered are those given to you by your
Internet Access Provider (IAP).

- that the VPI / VCI parameters and encapsulation mode are similar to those of your Internet
Access Provider (IAP). If not, contact your Internet Access Provider (IAP).

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Appendix A - SAGEM F@st™ 800 / 840 troubleshooting

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B. Appendix B

Safety instructions

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Appendix B - Safety instructions

TM

TM

B.1 Safety instructions

READ THE FOLLOWING

INSTRUCTIONS CAREFULLY

Environment

Maintenance

Power source

Safety levels

¾ The SAGEM F@st™ 800 / 840 must be installed and used inside a

building (for desktop use).

¾ The ambient temperature must not exceed 45°C.

¾ The SAGEM F@st™ 800 / 840 must not be exposed to strong

sunlight or to a strong heat source.

¾ The SAGEM F@st™ 800 / 840 must not be placed in an environment

subject to significant steam condensation.

¾ The SAGEM F@st™ 800 / 840 must not be exposed to water

splashes.

¾ The SAGEM F@st™ 800 / 840 must not be covered.

¾ Do not open the casing. This action is reserved only for qualified

personnel and only when approved by your operator.

¾ Cleaning: Do not use liquid or aerosol-based cleaning agents.

The modem is powered via the USB port on your PC. Check that the
USB cable supplied with the hardware is not damaged (cable and
plugs).

USB port SELV

LINE port TNV-3

1

2

Products bearing this symbol are compliant with EMC regulations and
with the Low Voltage Directive published by the Commission of the
European Communities (CEC).

CE declaration of
conformity

Sagem Communication declares that the SAGEM F@st

product is compliant with the requirements of European directives
1995/5/CE and with the main requirements of directives 89/336/CEE
dated 03/05/1989 and 73/23/CEE dated 19/02/1973.

The CE declaration of conformity for the SAGEM F@st

800 / 840 is

made in the context of the R&TTE directive.

1

Safety Extra Low Voltage circuit

2

Telecommunication Network Voltage level 3 circuit

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800 / 840

C. Appendix C

Technical Specifications

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Appendix C - Technical Specifications

C.1 Equipment specifications

Mechanical

Dimensions Width 85 mm

Depth 105 mm

Thickness 32 mm

Weight 90 g

USB interface

Bit rate < 12 Mbit/s

Standard USB 1.1

Data Asynchronous

Transmission mode Bidirectional

Power consumption < 2.5 W

Connector USB - Type B socket

ADSL interface

Transmission code DMT

Standards supported T1.413 Issue 2 (for SAGEM F@st

G.992.1 (G.DMT)

G.992.3

G.Handshake (Multimode)

Maximum upstream rate 896 kbit/s

Maximum downstream rate 8160 kbit/s

Latency Simple latency (fast or Interleaved)

TM

800 only)

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Appendix C - Technical Specifications

Environmental specifications

Storage

Standard ETS 300 019-1-1, class T1.2

Temperature -25°C to +55°C

Relative humidity 10 to 100%

Transport

Standard ETS 300 019-1-2, class T2.3

Temperature -40°C to +70°C

Relative humidity 10 to 100%

Operation

Standard ETS 300 019-1-3, class T3.2

Temperature -5°C to +45°C

Relative humidity 5 to 85%

Pressure 84 hPa to 106 hPa (880 to 1060 mbar)

Solar radiation 700 W/m²

Mechanical environment

Standard ETS 300 019-1

Storage Class T1.2

Transport Class T2.3

Operation Class T3.2

Physical/chemical environment

Standard ETS 300 019-1

Storage Class T1.2

Transport Class T2.3

Operation Class T3.2

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Appendix C - Technical Specifications

C.2 Software specifications

ATM

Signaling PVC

Adaptation layer AAL5

Number of VCs 1

OAM management OAM F4 and F5

Quality of service UBR

Encapsulation protocols

RFC 2364 (PPPoA) VCMUX or LLC

RFC 2516 (PPPoE) VCMUX or LLC

C.3 PC and Mac compatibility

PC

Windows 98 SE

Windows 2000

Windows Millénium

Windows XP

Mac

OS X (10.1 to 10.4)

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D. Appendix D

Glossary

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Appendix D - Glossary

Glossary

AAL5

ADSL

ARP

ATM

ATU-C

ATU-R

CO

CPE

CRC

DMT

DSLAM

FEC

HEC

ATM Adaptation Layer type 5

Asymmetric Digital Subscriber Line. Telephone line with asymmetric
rates (upstream rate: 32 to 896 kbit/s; downstream rate: 32 to
8160 kbit/s)

Address Resolution Protocol. Protocol used to determine an IP
address from a Ethernet address

Asynchronous Transfer Mode

ADSL Termination Unit Central office end. This refers to ADSL
equipment at the switching center end (of the network operator)

ADSL Termination Unit Remote terminal end. This refers to ADSL
equipment (modem + splitter) installed at the subscriber's premises

Central Office

Customer Premises Equipment (Terminal)

Cyclic Redundancy Check: Error detection method

Discrete Multi Tone: Transmission method using 256 carriers

Digital Subscriber Line Access Multiplexer

Forward Error Correction

ATM cell Header Error Control

ID

ISDN

LAN

LLC

MAC

NT

OAM

PPP

PPPoA

PPPoE

PSTN

RARP

RFC

RJ11

RJ45

IDentifier

Integrated Service Digital Network

Local Area Network

Logical Link Control (Encapsulation with header)

Medium Address Control

Network Terminal

Operation, Administration and Maintenance

Point to Point Protocol

PPP over ATM

PPP over Ethernet

Public Switched Telephonic Network

Reverse Address Resolution Protocol. Protocol used to determine
the physical address of a machine from its IP address

Request For Comments

Standard 6-way miniature connector

Standard 8-way miniature connector

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Appendix D - Glossary

UBR

USB

VC

VCI

VCMUX

VID

VP

VPI

WAN

Unspecified Bit Rate. Widely used service class

Universal Serial Bus. This Bus supports a nominal bit rate of up to
12 Mbit/s

Virtual Channel

Virtual Channel Identifier

Encapsulation (without header)

Vendor ID

Virtual Path

Virtual Path Identifier

Wide Area Network

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Appendix D - Glossary

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E. Appendix E

Environment

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Appendix E - Environment

E.1 E 2002/96/CE (EEEW) directive, related to environment

preservation

ENVIRONMENT

Preservation of the environment as part of a sustainable development logic is an essential
concern of Sagem Communication.
Sagem Communication‘s aim is to operate systems safeguarding the environment and
consequently it has decided to integrate environmental performance considerations in the life
cycle of its products, from manufacturing to commissioning, use and disposal.

PACKAGING

The presence of the logo (green dot) means that a contribution is paid to
an approved national organization to improve packaging recovery and
recycling infrastructures.

To facilitate recycling, please respect the sorting rules set up locally for this
kind of waste.

BATTERIES

If your product contains batteries, they must be disposed of at appropriate
collection points.

THE PRODUCT

The crossed-out waste bin marked on the product or its accessories means
that the product belongs to the family of electrical and electronic
equipment.

In this respect, the European regulations require you to dispose of it
selectively:

• At sales points on purchasing similar equipment,

• At the collection points made available to you locally (drop-off center,

selective collection, etc.).

In this way, you can participate in the re-use and upgrading of Electrical Electronic Equipment
Waste, which can have an effect on the environment and health.

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