Sage SES980 User Manual

the Oracle

SES980

™

CONTENTS

2 Sage® Recommends Safety First
5 Know your new appliance
7 Operating your new appliance
17 Care & cleaning
23 Troubleshooting

SAGE®
RECOMMENDS
SAFETY FIRST

At Sage® we are very safety
conscious. We design and
manufacture consumer
products with the safety of
you, our valued customer,
foremost in mind. In
addition we ask that you
exercise a degree of care
when using any electrical
appliance and adhere to
the following precautions.

IMPORTANT
SAFEGUARDS

READ ALL INSTRUCTIONS
BEFORE USE AND SAVE
FOR FUTURE REFERENCE

• The full information
book is available at
sageappliances.com

• Before using for the rst

time please ensure that your
electricity supply is the same
as shown on the rating label on
the underside of the appliance.
If you have any concerns
please contact your local
electricity company.

• Remove any packaging
material and promotional labels
or stickers before using the

™

Oracle

• To eliminate a choking hazard
for young children, remove and
safely discard the protective
cover tted to the power plug
of this appliance.

• Do not place the product near
the edge of a bench or table
during operation. Ensure the
surface is level, clean and free
of water and other substances.

• Do not let the cord hang over
the edge of a bench or table,
or become knotted. Keep
away from hot gas or electric
burner, or where it could touch
a heated oven.

• Appliances can be used by
persons with reduced physical,
sensory or mental capabilities
or lack of experience and
knowledge if they have been
given supervision or instruction
concerning use of the appliance

for the rst time.

2

WE RECOMMEND SAFETY FIRST

in a safe way and understand the
hazards involved.

• Children shall not play with
the appliance.

• Regularly inspect the
supply cord, plug and actual
appliance for any damage. If
found damaged in any way,
immediately cease use of
the appliance and return the
entire appliance to the nearest
authorised Sage Service Centre
for examination, replacement
or repair.

• Keep the appliance and
accessories clean. Follow the
cleaning instructions provided
in this book. Any procedure not
listed in this instruction booklet
should be performed at an
authorised Sage Service Centre.

• The installation of a current
device (safety switch) is
recommended to provide
additional safety protection
when using electrical
appliances. It is advisable that
a safety switch with a rated
residual operating current not
exceeding 30mA be installed in
the electrical circuit supplying
the appliance. See your
electrician for professional advice.

SPECIFIC INSTRUCTIONS
FOR SES980 THE ORACLE

™

• This appliance is
recommended for household
use only. Do not use this
appliance for any purpose
other than its intended use.
Do not use in moving vehicles
or boats. Do not use outdoors.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

Always switch O the espresso

machine by pressing the Power

button to O, switch O at the

power outlet and unplug.

• Ensure the product is properly

assembled before rst use.

• Do not use any other liquid
apart from cold mains/town
water. We do not recommend
the use of highly ltered,
de-mineralised or distilled

water as this may aect the
taste of the coee and how the

espresso machine is designed
to function.

• Ensure the portalter is rmly
inserted and secured into the
group head before starting
an extraction. Never remove

3

WE RECOMMEND SAFETY FIRST

the portalter during the

extraction process.

• Do not touch hot surfaces.
Allow the product to cool down
before moving or cleaning
any parts.

• Use caution after milk texturing
as the ‘Auto Purge’ function
may purge hot steam when the
steam wand is lowered.

• Use caution when operating
machine as metal surfaces are
liable to get hot during use.

• Use caution when using the
de-scale feature as hot steam
may be released. Before
de-scaling, ensure drip tray is
empty and inserted. Refer to
page 21 for further instructions.

• Heating element surface
is subject to residual heat
after use.

SPECIFIC INSTRUCTIONS
FOR WATER FILTER

• Filter cartridge should be kept
out of reach of children.

• Store lter cartridges in a dry
place in the original packaging.

• Protect cartridges from heat
and direct sunlight.

• Do not use damaged

lter cartridges.

• Do not open lter cartridges.

• If you are absent for a
prolonged period of time,
empty the water tank and
replace the cartridge.

It should be taken to a local
authority waste collection centre
designated for this purpose or to
a dealer providing this service.
For more information, please

contact your local council oce.

The symbol shown

indicates that this appliance
should not be disposed of
in normal household waste.

To protect against electric

shock, do not immerse
the power cord, power plug
or appliance in water or any
other liquid.

SAVE THESE INSTRUCTIONS

4

KNOW YOUR NEW APPLIANCE

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

A. Integrated conical burr grinder
B. Top-ll 2.5L removable water tank

C. Grind Size dial

D. Grind LCD

E. Main LCD

F. 1 CUP and 2 CUP buttons

G. Grind outlet

H. Heated 58mm group head with
I. 58mm full stainless steel portalter

J. Drop down swivel foot

K. Heated cup warming tray

L. HOT WATER button

M. LONG BLACK dial

N. Steam lever

O. Steam LCD

P. SELECT dial

Q. Cool touch steam wand

R. Dedicated hot water outlet

S. Descale access point

T. Tool storage tray

U. Removable drip tray

5

KNOW YOUR NEW APPLIANCE

A

B

D

G

H

I

ACCESSORIES

A. Stainless steel milk jug
B. 2 cup lter basket
C. 1 cup lter basket
D. Water lter holder with lter

E. Cleaning disc

F. Mini grinds bin

G. Burr brush

C

J

K

L

H. Grind outlet brush & tamp removal magnet

I. Cleaning tool for steam wand tip

J. Allen key

K. Steam wand cleaning powder

L. Water hardness test strip

M. Espresso cleaning tablets

E

F

M

Rating Information

220–240V~50–60Hz 2000–2400W

6

OPERATING YOUR NEW APPLIANCE

HOT WATER LONG BLACK

BEFORE FIRST USE

Machine Preparation

Remove and discard all labels and packaging
materials attached to your espresso machine.
Ensure you have removed all parts and
accessories before discarding the packaging.

Clean parts and accessories (water tank,
portalter, lter basket, jug) using warm water
and a gentle dish washing liquid. Rinse well
then dry thoroughly.

TIP

To easily manoeuvre your machine, use
the drop down swivel foot located under
the drip tray.

INSTALLING THE WATER FILTER

• Remove the water lter and water lter

holder from the plastic bag.

• Soak the lter in cold water for 5 minutes.

• Wash the lter holder with cold water.

• Set the reminder for next month
of replacement. We recommend

to replace the lter after 3 months.

• Fill the water tank with cold water before sliding
back into position at the back of the machine
and locking into place.

FIRST USE

1. Ensure tank is lled with cold water.

2. Press POWER button to turn machine on.

3. The main LCD will display 'Hrd3', prompting
you to set the water hardness level.

Setting Water Hardness

• Dip the test strip into a sample of the water

you have lled the tank with. Wait for one

minute. The water hardness setting is
indicated by the number of red squares
displayed on the test strip.

• Rotate SELECT dial to the required

setting from 'Hrd1' (softest water) to 'Hrd5'
(hardest water). Press SELECT dial to set.

4. After approximately 5 minutes, the machine
will reach the default operating temperature
93˚C and all 6 buttons will illuminate.
The machine is now in STANDBY mode.

• Insert the lter into the two parts of the

lter holder.

• To install the assembled lter holder into
the water tank, align the base of the lter

holder with the adapter inside the water tank.
Push down to lock into place.

SELECTPOWER

TEMP TEXTURE

7

OPERATING YOUR NEW APPLIANCE

GRIND OUTLET

GROUP HEAD

POSITION

Flushing The Machine

When the machine has reached STANDBY mode:

1. Press 2 CUP button to run water through
the group head for 30 seconds.

2. Press HOT WATER button to run
water through the hot water outlet.
After 30 seconds, press HOT WATER

button again to stop the ow of water.

3. Lift steam lever to the MANUAL position
to release steam through the steam wand.
After 30 seconds, lower the steam lever
to the centre OFF position.

4. Repeat steps 1–3 twice.

MANUAL will ash on LCD

The machine will not reach operating temperature
(STANDBY mode) if the steam lever is in the
MANUAL position. The steam LCD will display
'MANUAL'. Lower the steam lever to the centre
OFF position.

Steam operation is ready when the SELECT
dial illuminates.

NOTE

You will not be able to select the 1 CUP,
2 CUP or LONG BLACK functions; or access
the cleaning cycle in the menu options until the
machine has reached operating temperature
(STANDBY mode).

SELECTING GRIND SIZE

There are 45 espresso grind size settings

(No. 1 – nest, No. 45 – coarsest) to enable you
to select the right grind size for your coee beans

and achieve the perfect espresso extraction.

We recommend you start at No. 30 and adjust

as required to control espresso ow rate.

SELECT YOUR FILTER BASKET

Use the 1 Cup Filter Basket for making a single
cup or a weaker tasting espresso.

Use the 2 Cup Filter Basket for making 2 cups
or a stronger tasting espresso, usually for mugs
or larger cups.

AUTO GRIND DOSE & TAMP

Align portalter handle with the INSERT position on
the grind outlet. Lift to insert portalter into the grind

outlet and rotate to the centre position.

GRIND OUTLET

GRINDING OPERATION

Insert bean hopper into position on top of
the machine. Turn knob to lock into place.
Fill hopper with fresh beans.

8

CENTRE

To start the auto grind, dose & tamp function, rotate

the portalter to the right then gently guide back to

the centre position. Grinding will commence.

When the auto grind, dose & tamp function
is complete, rotate the portalter handle
to the INSERT position and lower to remove.

OPERATING YOUR NEW APPLIANCE

ESPRESSO EXTRACTION

Align portalter handle with the INSERT position
on the group head. Lift to insert portalter into the

group head and rotate towards the LOCK TIGHT
position until resistance is felt.

EXTRACTION GUIDE

The 1 CUP button and 2 CUP button
use duration to control espresso volume.
The duration times are preset, but can be
reprogrammed.

1 CUP BUTTON

Press 1 CUP button once to extract a single shot
of espresso.

2 CUP BUTTON

Press 2 CUP button once to extract a double shot
of espresso.

Press and hold either the 1 CUP or 2 CUP
button to commence pre-infusion. When the
required pre-infusion duration is met, release the
button to begin full pump pressure.

Press the button again to stop the pour when
required duration has been achieved.

TEXTURING MILK

The SELECT dial is used to select milk
temperature and texture. Press the dial to toggle
between milk temperature and texture.

ADJUSTING MILK TEMPERATURE

Press the SELECT dial until the milk temperature

ashes. Rotate the dial to increase or decrease

milk temperature.

SELECTSELECTSELECT

TEMP TEXTURETEMP TEXTURETEMP TEXTURE

STEAM

ADJUSTING MILK TEXTURE

Press the SELECT dial until the milk texture
triangle ashes. Rotate dial towards 'CAPP'
for more texture or 'LATTE' for less texture.

The machine will stop after 2 CUP duration has
been extracted and will return to STANDBY mode.

EXTRACTION

TYPES

OVER-EXTRACTED

(bitter • astringent)

BALANCED

UNDER-EXTRACTED

(underdeveloped • sour)

GRIND SHOT

DURATION

To o

Fine

Optimum

To o

Coarse

Over

45secs

Between

15-40secs

Less than

15secs

MANUAL OVERRIDE

SELECTSELECTSELECT

TEMP TEXTURETEMP TEXTURETEMP TEXTURE

STEAM

NOTE

Prior to texturing milk, always purge steam
wand by momentarily pressing down the
steam lever.

AUTO MILK TEXTURING

9