Sage SES810BSS User Manual

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Sage® by Heston Blumenthal®

Customer Service Centre

Freephone (UK Landline): 0808 178 1650

Mobile Calls (National Rate): 0333 0142 970

www.sageappliances.com

[e-mail]

Register your product and
get more from your purchase

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purchase. Registration also makes it
easier to get support and advice on any
questions or issues that you might have
in the future. If you wish, we can also
send you free recipes and additional
hints and tips on making the best of
your appliance.

Go to www.sageappliances.com
and click on ‘Product Registration’.

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Our constant aim is to improve the
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We welcome your comments and ideas
in assisting our ongoing development.

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and click on ‘Support’.

Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or

photographed in this document may vary slightly from the actual product.

Copyright BRG Appliances 2017.

BES810 UKM Issue - E17

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the Duo-Temp

Instruction Booklet

™

Pro

BES810

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CONTENTS

4 We recommend safety first

9 Features of your new appliance

10 Getting to know your new appliance

12 Operating your new appliance

16 Coffee making tips & preparation

20 Care & cleaning

23 Troubleshooting

27 Coffees to try

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WE RECOMMEND SAFETY FIRST

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS
BEFORE USE AND SAVE FOR
FUTURE REFERENCE

• Before using for the first

time please ensure that
your electricity supply is the
same as shown on the rating
label on the underside of the
appliance. If you have any
concerns please contact your
local electricity company.

®

• Your Sage

Blumenthal

by Heston

®

appliance
includes a BS 13 amp
moulded mains plug on the
supply cord.

• Should you need to change

this plug, please complete
the rewiring as follows
(after safe disposal of the
moulded plug).

• Please note that a cut off plug

inserted into a socket is a
serious danger risk.

• Allow the espresso machine

to cool for 2 minutes between
each coffee making cycle.

• Wires are coloured as follows:

−Blue = Neutral

−Brown = Live

−Green & Yellow = Earth

• As the colours of the wire

may not correspond with the
coloured markings which
identify the terminals in
your plug, please refer to
the following:

−The Blue wire must be

connected to the terminal
which is marked ‘N’.

−The Brown wire must be

connected to the terminal
which is marked with the
letter ‘L’.

−The Green & Yellow wire

must be connected to the
terminal which is marked
with the letter E or the
earth symbol

.

• Please note that if a 13 amp

plug is used, a 13 amp fuse
should be used.

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WE RECOMMEND SAFETY FIRST

• Remove and safely discard

any packaging material and
promotional labels before use.

• To eliminate a choking

hazard for young children,
remove and safely discard the
protective cover fitted to the
power plug of this appliance.

• Always ensure the appliance

is properly assembled before
use. Follow the instructions
provided in this book.

• Do not touch hot surfaces.

Appliance surfaces are hot
during and after operation.
To prevent burns or personal
injury, always use protective
hot pads or insulated oven
mitts, or use handles or knobs
where available.

• Do not place the appliance

near the edge of a bench
or table during operation.
Ensure that the surface is dry,
level, clean and free of any
liquid and other substances.

• Always operate the appliance

on a stable and heat resistant
surface. Do not use on a cloth­covered surface, and position
the appliance at a minimum
distance of 20cm away from
walls, curtains, cloths and
other heat sensitive materials.

• Do not place this appliance

on or near a hot gas or
electric burner, or where it
could touch a heated oven.

• Do not operate the appliance

on a sink drain board.

• When operating the

appliance, ensure the power
cord is kept away from any
heat source including the
surface of the appliance.
Ensure the power cord does
not become trapped between
the upper and lower hot
plates of the appliance during
use and storage.

• Do not place anything,

other than cups for warming,
on top of the Sage
Duo-Temp™ Pro.

• Do not use harsh abrasives,

caustic cleaners or oven
cleaners when cleaning this
appliance. Keep the appliance
clean and refer to care and
cleaning section.

• Do not attempt to operate

the appliance by any method
other than those described in
this booklet. Do not leave the
appliance unattended when
in use.

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WE RECOMMEND SAFETY FIRST

IMPORTANT SAFEGUARDS FOR
ALL ELECTRICAL APPLIANCES

• Fully unwind the power cord

before use.

• Connect only to 220V - 240V

power outlet.

• Do not let the power cord

hang over the edge of a
bench or table, touch hot
surfaces or become knotted.

• To protect against electric

shock do not immerse the
power cord, power plug or
appliance in water or any
other liquid.

• This appliance can be used

by children aged 8 years and
above if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
they understand the hazards
involved.

• Cleaning and user

maintenance should not be
made by children unless they
are aged 8 years and above
and are supervised.

• Keep appliance and its cord

out of reach from children.

• This appliance is not

intended for use by
persons with reduced
physical, sensory or mental
capabilities, or lack of
experience or knowledge,
unless they have been
given supervision or
instruction concerning use
of the appliance by a person
responsible for their safety.

• Children should be

supervised to ensure that
they do not play with
the appliance.

• The appliance should

be positioned in a stable
situation with the handles
positioned to avoid spillage
of oil.

• Surfaces are liable to get hot

during use.

• Do not use the appliance if

power cord, power plug or
appliance becomes damaged
in any way. If damaged or
maintenance other than
cleaning is required, please
contact Sage Customer
Service on 0808 178 1650
or 0333 0142 970 or go to
sageappliances.com.

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WE RECOMMEND SAFETY FIRST

• This appliance is for

household use only. Do
not use this appliance for
anything other than its
intended use. Do not use in
moving vehicles or boats. Do
not use outdoors. Misuse may
cause injury.

• The installation of a residual

current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable that
a safety switch with a rated
residual operating current not
exceeding 30mA be installed
in the electrical circuit
supplying the appliance.
See your electrician for
professional advice.

• Always turn the appliance

to the OFF position, switch
off at the power outlet and
unplug at the power outlet
when the appliance is not
in use.

• Before cleaning, always turn

the appliance to the OFF
position, switch off at the
power outlet, unplug at the
power outlet and remove the
power cord, if detachable,
from the appliance and allow
all parts to cool.

• The appliance is not intended

to be operated by means of an
external timer or a separate
remote control system.

• Regularly inspect the

supply cord, plug and actual
appliance for any damage.
If found damaged in any
way or maintenance other
than cleaning is required,
immediately cease use of
the appliance and contact
Sage Customer Service
on 0808 178 1650 or
0333 0142 970.

IMPORTANT

Fully unwind the cord before
use. Ensure appliance is fully
cooled before storing power
cord inside the control box.

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WE RECOMMEND SAFETY FIRST

• Do not place this appliance

on or near a heat source, such
as hot plate, oven or heaters.

• Position the appliance at a

minimum distance of 20cm
away from walls, curtains and
other heat or steam sensitive
materials and provide
adequate space above and on
all sides for air circulation.

SPECIFIC INSTRUCTIONS FOR
WATER FILTER

• Filter cartridge should be

kept out of reach of children.

• Store filter cartridges in a

dry place in the original
packaging.

• Protect cartridges from heat

and direct sunlight.

• Do not use damaged filter

cartridges.

• Do not open filter cartridges.

• If you are absent for a

prolonged period of time,
empty the water tank and
replace the cartridge.

The symbol shown
indicates that this
appliance should not be

disposed of in normal
household waste. It should be
taken to a local authority waste
collection centre designated
for this purpose or to a dealer
providing this service.
For more information, please
contact your local council office.

SAVE THESE INSTRUCTIONS

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