6 Know your new appliance
8 Operating your new appliance
14 Care & cleaning
17 Troubleshooting
SAGE®
RECOMMENDS
SAFETY FIRST
At Sage® we are very safety
conscious. We design and
manufacture appliances
with your safety foremost in
mind. We also ask that you
exercise a degree of care
when using any electrical
appliance and adhere to
the following precautions.
IMPORTANT
SAFEGUARDS
FOR ALL ELECTRICAL
APPLIANCES
• The full information
book is available at
sageappliances.com
• Before using the rst time
ensure your electricity supply
is the same as shown on the
label on the underside of
the appliance.
• Remove and safely discard
any packaging materials
before rst use.
• To eliminate a choking hazard
for young children, safely
discard the protective cover
tted to the power plug.
• This appliance is for household
use only. Do not use the
appliance for anything other
than its intended use. Do not
use in moving vehicles or
boats. Do not use outdoors.
Misuse may cause injury.
• Fully unwind the power cord
before operating.
• Position the appliance on a
stable, heat resistant, level, dry
surface away from the edge
and do not operate on or near
a heat source such as a hot
plate, oven or gas hob.
• Do not let the power cord hang
over the edge of a bench or
table, touch hot surfaces or
become knotted.
• Do not leave the appliance
unattended when in use.
• To protect against electric
shock do not immerse the
power plug, cord or appliance
in water or any liquid.
2
PAGE HEADER.....
WE RECOMMEND SAFETY FIRST
EN
• Always ensure the appliance
is turned OFF, unplugged at
the power outlet and has been
allowed to cool before cleaning,
attempting to move or storing.
• Always turn the appliance to
the o position, switch o at
the power outlet and unplug
at the power outlet when the
appliance is not in use.
• Regularly inspect the
supply cord, plug and actual
appliance for any damage. If
found damaged in any way,
immediately cease use of
the appliance and return the
entire appliance to the nearest
authorised Sage Service
Centre for examination,
replacement or repair.
• Keep the appliance and
accessories clean. Follow the
cleaning instructions provided
in this book. Any procedure
not listed in this instruction
booklet should be performed
at an authorised Sage®
Service Centre.
• Children should not play with
the appliance.
• Cleaning of the appliance
should not be carried out by
children unless they are 8 years
or older and supervised.
• The appliance and it’s cord
should be kept out of reach
of children aged 8 years
and younger.
• The installation of a residual
current safety switch is
recommended to provide
additional safety when using
all electrical appliances.
Safety switches with a rated
operating current not more
than 30mA are recommended.
Consult an electrician for
professional advice.
• Do not use attachments other
than those provided with
the appliances.
• Do not attempt to operate
the appliance by any method
other than those described in
this booklet.
• Do not move the appliance
whilst in operation.
• Do not touch hot surfaces.
Allow the appliance to cool
down before moving or
cleaning any parts.
• The appliance can be used by
children aged 8 or older and
persons with reduced physical,
sensory or mental capabilities
or a lack of experience and
knowledge, only if they have
been given supervision or
3
PAGE HEADER.....
WE RECOMMEND SAFETY FIRST
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved.
• Use only tap water in the
water tank. Do not use any
other liquid.
• Never use the appliance
without water in the water tank.
• Ensure the portalter is rmly
inserted and secured into the
brewing head before using
the machine.
• Never remove the portalter
during the brewing operation as
the machine is under pressure.
• Do not place anything, other
than cups for warming, on top
of the appliance.
• Heating element surface
is subject to residual
heat after use.
SPECIFIC INSTRUCTIONS
FOR SES500
• This appliance is
recommended for household
use only. Do not use this
appliance for other than its
intended use. Do not use in
moving vehicles or boats.
Do not use outdoors. Misuse
may cause injury.
• If the appliance is to be:
-left unattended
-cleaned
-moved
-assembled; or
-stored
always switch O the espresso
machine by simultaneously
pressing the 1 CUP and
STEAM buttons. Switch o at
the power outlet and unplug.
• Ensure the product is properly
assembled before rst use.
• Do not use the Bambino™
Plus inside a cabinet.
• Do not use any other liquid
apart form cold mains/ tap
water. We do not recommend
the use of highly ltered,
de-mineralised or distilled
water as this may aect the
taste of the coee and how the
espresso machine is designed
to function.
• Ensure the portalter is rmly
inserted and secured into the
group head before starting
the extraction. Never remove
the portalter during the
brewing process.
4
WE RECOMMEND SAFETY FIRST
EN
• Do not leave the product
unattended when in use.
• Do not touch hot surfaces.
Allow the product to cool
down before moving or
cleaning any parts.
• Use caution when operating
the machine, as metal surfaces
are liable to get hot during use.
• Use caution when descaling
as hot steam may be released.
Before descaling, ensure
drip tray is inserted. Refer to
‘Care & Cleaning’ for further
instructions.
WARNING
Do not immerse power cord,
power plug or appliance in
water or any other liquid.
WARNING
Misuse may cause injury.
SPECIFIC INSTRUCTIONS
FOR WATER FILTER
• Filter cartridge should be kept
out of reach of children.
• Stores lter cartridges in a dry
place in the original packaging.
• Protect cartridges from heat
and direct sunlight.
• Do not use damaged
lter cartridges.
• Do not open lter cartridges.
• If you are absent for a
prolonged period of time,
empty the water tank and
replace the cartridge.
The symbol shown
indicates that this appliance
should not be disposed of
in normal household waste.
It should be taken to a local
authority waste collection centre
designated for this purpose or to
a dealer providing this service.
For more information, please
contact your local council oce.
To protect against electric
shock, do not immerse
the power cord, power plug
or appliance in water or any
other liquid.
SAVE THESE INSTRUCTIONS
5
PAGE HEADER.....
KNOW YOUR NEW APPLIANCE
A
B
E
F
H
L
A. 1.9L removable water tank
B. Control panel
1 CUP, 2 CUP and STEAM buttons
With preset shot durations or programmable
durations and volumes
C. MILK TEMP settings
Select from Warm, Ideal and Hot
D. MILK FOAM settings
Select from Low, Medium and High
E. Group head
F. 54mm stainless steel portalter
C
D
G
I
J
K
G. Steam wand grip
H. Extra-tall cup clearance for tall mugs
I. Steam wand
With automatic milk texturing
J. Milk jug temperature sensor
K. Removable drip tray grid
L. Removable drip tray
With full indicator
6
PAGE HEADER.....
KNOW YOUR NEW APPLIANCE
A
EN
B
C
D
E
G
H
F
ACCESSORIES
A. Stainless steel milk jug
With MIN and MAX markings
B. 54mm tamper
C. Steam tip cleaning tool
D. The Razor™ precision trimming tool
Rating Information
220–240V ~50–60Hz 1300–1600W
E. Dual wall lter baskets (1 cup & 2 cup)
F. Cleaning disc
G. Espresso cleaning tablets
H. Water lter holder with lter
7
PAGE HEADER.....
I
N
O
U
T
2s
+
2s
+
OPERATING YOUR NEW APPLIANCE
BEFORE FIRST USE
Machine Preparation
Remove and discard all labels and packaging
materials attached to your machine. Ensure you
have removed all parts and accessories before
discarding the packaging.
Clean the drip tray, drip tray grid, portalter, lter
baskets and milk jugs using warm water and a
gentle dish washing liquid. Rinse well and dry
thoroughly before use.
INSTALLING THE WATER FILTER
7. Fill the water tank with cold potable water
and reattached the machine, ensuring it is
properly attached and sitting ush to the
back of the machine.
FIRST USE
1. Remove the water lter and water lter
holder from the packaging.
2. Set the reminder for the next month of
replacement. We recommend to replace
the lter after 3 months.
3. Soak the lter in cold water for 5 minutes.
4. Wash the lter holder with cold water.
5. Insert the lter into the two parts of the
lter holder. Ensure they are connected.
6. Remove the water tank from the
machine. Align the base of the lter
holder with the adapter inside the water
tank. Push down to lock into place.
5m
1. Remove the water tank and ll with potable
water to the indicated MAX line. Replace
the water tank onto the machine.
2. Ensure that the drip tray is correctly
positioned on the machine.
3. Plug the power cord into the power outlet
and switch on.
4. Press the 1 CUP, 2 CUP or STEAM buttons
to turn the machine on.
5. Press the 1 CUP button and the machine
will commence its rst use cycle.
6. Once complete, the machine will go
into ready mode and all lights will be
illuminated. The rst use cycle is to rinse
the machine and prime the heating system.
TURNING OFF MACHINE
To turn the machine o, press the 1 CUP and
STEAM button simultaneously.
+
OFF
8
PAGE HEADER.....
2s
+
+
OFF
OPERATING YOUR NEW APPLIANCE
EN
FILLING THE WATER TANK
Lift the water tank from the machine. Remove the
water tank lid and add potable water to the water
tank, lling to the MAX marking indicated.
MAX
Replace the water tank onto the machine, ensuring
it is properly attached and sitting ush against the
back of the machine.
If the 1 CUP, 2 CUP and STEAM buttons illuminate,
the water tank has been correct attached.
The machine will detect when the water level is low.
The 1 CUP, 2 CUP and STEAM buttons will not be
illuminated.
When this occurs, add water to the water tank.
Once there is sucient water, all buttons will be
illuminated and the machine can be used.
FILTER BASKETS
This machine includes dual wall 1 Cup and
2 Cup lter baskets.
COFFEE DOSE AND TAMPING
• Insert the lter basket into the portalter.
• Grind enough coee to ll the lter basket.
• Tap the portalter several times to collapse and
distribute the coee evenly in the lter basket.
• Using the tamper, tamp down rmly (approx.
15-20kgs of pressure). The amount of
pressure is not as important as the consistent
pressure every time.
• As a guide, the top edge of the cap on the
tamper should be level with the top of the lter
basket AFTER the coee has been tamped.
NOTE
Use Razor™ dose trimming tool to
precisely control the dose of ground coee
AFTER you tamp.
TRIMMING THE DOSE
The Razor™ precision dose trimming tool allows
you to trim the puck to the right level for a consistent
extraction.
the Razor
Precision dose trimming tool
™
1 CUP2 CUP
Use the 1 cup lter basket when brewing
a single cup and the 2 cup lter baskets
when brewing 2 cups or a stronger single
cup or mug.
The provided lter baskets are designed for:
1 Cup lter basket = 8-10g.
2 Cup lter basket = 16-19g
• Insert the Razor™ tool into the coee basket
until the shoulders of the tool rest on the rim of
the basket.
• Rotate the Razor™ dosing tool back and forth
while holding the portalter on an angle over
the knock box to trim o excess coee grinds.
Your coee lter is now dosed with the correct
amount of coee.
9
PAGE HEADER.....
2s
+
2s
+
2s
+
OPERATING YOUR NEW APPLIANCE
• Wipe excess coee from the rim of the lter
basket to ensure a proper seal is achieved in
the group head.
PURGING THE GROUP HEAD
Before placing the portalter into the group
head, run a short ow of water through the
group head by pressing the 1 CUP button. This
will stabilise the temperature prior to extraction.
INSERTING THE PORTAFILTER
Place the portalter underneath the group head
so that the handle is aligned with the INSERT
position. Insert the portalter into the group
head and rotate the handle towards the centre
until resistance is felt.
INSERT
LOCK
PRE-PROGRAMED SHOT VOLUME
– 2 CUP
Press the 2 CUP button once, the button will
ash indicating that is has been selected. A
preset single espresso volume of approximately
60mls will be extracted. The machine will
automatically stop once the pre-set volume has
been extracted.
NOTE
Pressing the 1 CUP or 2 CUP buttons
during a programmed espresso will
immediately stop the extraction.
MANUAL PRE-INFUSION AND SHOT VOLUME
Press and hold the 1 CUP or 2 CUP button for the
desired pre-infusion time. Release the button to
start the extraction. Press the ashing button again
to stop the extraction.
Place your cup/s under the portalter on the drip tray.
PRE-PROGRAMED SHOT VOLUME
– 1 CUP
Press the 1 CUP button once, the button will ash
indicating that it has been selected. A preset single
espresso volume of approximately 30mls will be
extracted. The machine will automatically stop
once the pre-set volume has been extracted.
10
PROGRAMMING SHOT VOLUME
Press and hold the 1 CUP and 2 CUP buttons for 2
seconds, the buttons will illuminate and ash.
To set the 1 CUP volume:
• Press the 1 CUP button to start the extraction.
• Press the 1 CUP button again to stop the
extraction. The modied volume will be saved.
To set the 2 CUP volume, follow the above steps
but select the 2 CUP button to start and stop
the extraction.
PAGE HEADER.....
1
2
3
OPERATING YOUR NEW APPLIANCE
SETTING THE MILK TEMPERATURE
The machine has 3 milk temperature settings;
1 Warm
2 Ideal
3 Hot
3
2
1
When turning on the espresso machine, the milk
temperature setting will default to the last
chosen setting. Press the MILK TEMP button
until the desired temperature is illuminated.
SETTING THE MILK FOAM
The machine has 3 milk foam settings;
1 Low
2 Medium
3 High
3
2
1
When turning on the machine, the milk foam
setting will default to the last chosen setting.
Press the MILK FOAM button until the desired
foam setting is illuminated.
NOTE
Prior to texturing milk, it is recommended
to momentarily purge the steam wand. To
do this press the STEAM button to start
purging and press it again to stop.
• Start with fresh cold milk.
• Fill the milk jug to between the min and
max position.
• Lift the steam wand and insert into the milk jug.
• Lower the steam wand, ensuring it is fully down.
• The milk jug must rest on the milk
temperature sensor located on the drip tray
and the milk should cover the steam wand tip.
EN
Milk
should
cover
this part
• Press the MILK TEMP and MILK FOAM buttons
to select the desired settings.
• Press the STEAM button, the button will ash
while texturing.
• The milk texturing will stop automatically when
the selected milk temperature is reached.
• Lift the steam wand to remove the milk jug.
• Wipe the wand and tip with a clean damp cloth.
• Lower the steam wand to the down position and the steam wand will automatically purge.
NOTE
Pressurised steam can still be released,
even after the machine has been switched
o. Children must always be supervised.
NOTE
When the machine creates steam, a pumping
noise can be heard. This is normal operation.
NOTE
Use only the supplied stainless steel
milk jug to froth milk using this machine.
The use of other containers may lead to
dangerous conditions.
MAX
MIN
11
PAGE HEADER.....
2s
+
OPERATING YOUR NEW APPLIANCE
MANUAL MILK TEXTURING
• Auto milk texturing and auto shut-o are
disabled during manual milk texturing.
• Fill the milk jug to between the MIN and
MAX markings.
• Lift the steam wand and insert into the milk
jug with the steam wand tip 1-2cm below the
surface of the milk, close to the right-hand
side of the jug at a 3 o’clock position.
• Press the STEAM button to begin texturing.
• Keep the steam wand tip just under the
surface of the milk until the milk is spinning
clockwise, producing a vortex (whirlpool eect).
• With the milk spinning, slowly lower the jug.
This will bring the steam wand tip to the
surface of the milk and start to introduce air
into the milk.
• Gently break the surface of the milk with the
tip to get the milk spinning fast enough.
• Keep the steam wand tip at or slightly below
the surface, continuing to maintain the vortex.
Texture the milk until sucient volume
is obtained.
• Lift the jug to lower the tip beneath the
surface but keep the vortex spinning. The milk
is at the correct temperature (60-65°C) when
the jug is hot to touch.
STEAM WAND PURGING
After texturing milk, the steam wand must be
returned to the lowered position and allowed to
automatically purge. Not doing so, could result
in the steam wand blocking.
If the steam wand remains in the raised position,
the machine will display a lower steam wand
alert; illuminating the MILK TEMP and MILK
FOAM lights in a downwards pattern, identifying
that the steam wand needs to be lowered.
To manually commence the steam wand purge,
with the steam wand lowered, press and hold
the STEAM button for 5 seconds.
• When texturing is complete, press the
STEAM button.
• Remove the steam wand from the milk jug.
• Wipe the wand and tip with a
clean damp cloth.
• Lower the steam wand to the down position
and the steam wand will automatically purge.
12
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