Sage BES870UK User Manual

Sage™ by Heston Blumenthal‰

Customer Service Centre

Phone: [phone]

www.sageappliances.co.uk

[e-mail]

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Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or

photographed in this document may vary slightly from the actual product.

Copyright BRG Appliances 2013.

BES870UK Issue - B13

the Barista Express

Instruction Booklet

™

BES870UK

PAge heAder.....CONTENTS

3 We recommend safety first

9 Getting to know your

new appliance

11 Operating your new appliance

19 Coffee making tips & preparation

23 Care & cleaning

29 Troubleshooting

34 Coffees to try

2

PAge heAder.....WE RECOMMEND SAFETY FIRST

At Sage™ by Heston Blumenthal‰ we are very safety conscious.
We design and manufacture consumer products with the safety
of you, our valued customer, foremost in mind. In addition we
ask that you exercise a degree of care when using any electrical
appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS
BEFORE USE AND SAVE
FOR FUTURE REFERENCE

• Before using for the first

time please ensure that
your electricity supply is the
same as shown on the rating
label on the underside of the
appliance. If you have any
concerns please contact your
local electricity company.

• Your Sage™ by Heston

Blumenthal

‰

appliance
includes a BS 13 amp
moulded mains plug on the
supply cord.

• Should you need to change

this plug, please complete
the rewiring as follows
(after safe disposal of the
moulded plug).

• Please note that a cut off plug

inserted into a socket is a
serious danger risk.

• Wires are coloured as follows:

−Blue = Neutral

−Brown = Live

−Green & Yellow = Earth

• As the colours of the wire

may not correspond with the
coloured markings which
identify the terminals in
your plug, please refer to the
following:

−The Blue wire must be

connected to the terminal
which is marked ‘N’.

−The Brown wire must be

connected to the terminal
which is marked with the
letter ‘L’.

−The Green & Yellow wire

must be connected to the
terminal which is marked
with the letter E or the
earth symbol

.

• Please note that if a 13 amp

plug is used, a 13 amp fuse
should be used.

3

PAge heAder.....WE RECOMMEND SAFETY FIRST

• Carefully read all instructions

before operating and save for
future reference.

• Remove safely discard any

packaging material and
promotional labels or stickers
before using the Barista
Express™ for the first time.

• To eliminate a choking

hazard for young children,
remove and safely discard the
protective cover fitted to the
power plug of this appliance.

• Do not place the Barista

Express™ near the edge
of a bench or table during
operation. Ensure the surface
is level, clean and free of
water and other substances.

• Do not use the Barista

Express™ on a sink
drain board.

• Do not place the Barista

Express™ on or near a hot gas
or electric burner, or where it
could touch a heated oven.

• Always ensure the Barista

Express™ is properly
assembled before connecting
to power outlet and operating.
Follow the instructions
provided in this book.

• The appliance is not intended

to be operated by means of
an external timer or separate
remote control system.

• Do not use attachments other

than those provided with the
Barista Express™.

• Do not attempt to operate

the Barista Express™ by any
method other than those
described in this book.

• Do not operate the grinder

without the hopper lid in
position. Keep fingers, hands,
hair, clothing and utensils
away from the hopper
during operation.

• Use only cold, tap water in

the water tank. Do no use any
other liquid.

• Never use the Barista

Express™ without water in the
water tank.

• Ensure the portafilter is firmly

inserted and secured into the
brewing head before using
the machine.

• Never remove the portafilter

during the brewing
operation as the machine
is under pressure.

• Do not move the Barista

Express™ whilst in operation.

4

WE RECOMMEND SAFETY FIRST

• Do not leave the Barista

Express™ unattended
when in use.

• Do not touch hot surfaces.

Allow the Barista Express™ to
cool down before moving or
cleaning any parts.

• Do not place anything, other

than cups for warming, on top
of the Barista Express™.

• Always switch off the Barista

Express™ by pressing the
POWER button to ‘Off’,
switch off at the power outlet
and unplug if appliance is to
be left unattended, if not in
use, before cleaning, before
attempting to move the
appliance, disassembling,
assembling and when storing
the appliance.

• Keep the appliance and

accessories clean. Follow
the cleaning instructions
provided in this book.

The symbol shown
indicates that this
appliance should not be
disposed of in normal
household waste. It
should be taken to a
local authority waste
collection centre
designated for this
purpose or to a dealer
providing this service.
For more information,
please contact your local
council office.

5

WE RECOMMEND SAFETY FIRST

IMPORTANT SAFEGUARDS
FOR ALL ELECTRICAL
APPLIANCES

• Unwind the power cord fully

before use.

• Do not let the power cord

hang over the edge of a
bench or table, touch hot
surfaces, or become knotted.

• To protect against electric

shock do not immerse
power cord, power plug or
appliance in water or any
other substance.

• Children should be

supervised to ensure they do
not play with the appliance.

• Do not use the appliance if

power cord, power plug or
appliance becomes damaged
in any way. If damaged or
maintenance other than
cleaning is required, please
contact Sage™ by Heston

‰

Blumenthal

Customer
Service on 0844 334 5110 or
go to sageappliances.co.uk.

• Always disconnect the

appliance from the supply if it
is left unattended and before
assembling, disassembling
and cleaning.

• This appliance is for

household use only. Do
not use this appliance for
anything other than its
intended use. Do not use in
moving vehicles or boats. Do
not use outdoors.

• Misuse may cause injury.

• The installation of a residual

current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable that
a safety switch with a rated
residual operating current not
exceeding 30mA be installed
in the electrical circuit
supplying the appliance.
See your electrician for
professional advice.

6

WE RECOMMEND SAFETY FIRST

• This appliance can be used

by children aged from 8 years
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way
and understand the hazards
involved. Children shall
not play with the appliance.
Cleaning and user
maintenance shall not
be made by children
without supervision.

• Children and user

maintenance shall not be
made by children unless they
are aged 8 years and above
and supervised. Keep the
appliance and its cord out of
the reach of children aged
less than 8.

• Always disconnect the

appliance from the supply if it
is left unattended and before
assembling, disassembling
and cleaning.

• Regularly inspect the

supply cord, plug and actual
appliance for any damage.
If found damaged in any
way or maintenance other
than cleaning is required,
immediately cease use of the
appliance and contact Sage
Customer Service on 0844
334 5110.

WARNING

Fully unwind the cord
before use.

SAVE THESE
INSTRUCTIONS

7

PAge heAder.....

FEATURES OF YOUR NEW APPLIANCE

INTEGRATED CONICAL BURR
GRINDER

Stainless steel conical burrs maximise
ground coffee surface area for a full
espresso flavour.

ADJUSTABLE GRIND SIZE

18 grind settings (fine, 1–16, coarse)
from coarse to fine for optimal espresso
extraction.

AUTOMATIC DOSING

Dispenses the required amount of coffee for
a single or double cup dose.

GRIND AMOUNT DIAL

Adjusts dose to suit fineness or coarseness
of grind.

HANDS FREE DIRECT GRINDING
INTO PORTAFILTER

Auto stop for hands free grinding direct into
portafilter.

ELECTRONIC PID TEMPERATURE
CONTROL

For increased temperature stability.

AUTO PURGE

Automatically adjusts water temperature
after steam for optimal coffee extraction.

ADJUSTABLE TEMPERATURE
CONTROL

For optimum coffee flavour.

THERMOCOIL HEATING SYSTEM

Integrated stainless steel water coil
accurately controls water temperature.

LOW PRESSURE PRE-INFUSION

Gradually increases pressure at the start
for an even extraction.

ESPRESSO PRESSURE GAUGE

Measures the water pressure through
the ground coffee in the portafilter
during extraction.

DRY PUCK FEATURE

Removes excess water from the ground
coffee in the filter basket for easy disposal
of the coffee puck.

1700W HIGH POWER

For faster heat up and high pressure steam.

INSTANT HOT WATER

Dedicated hot water outlet for making
long blacks and pre-heating cups.

8

PAge heAder.....

GETTING TO KNOW YOUR NEW APPLIANCE

A

B

C

D
E

F
G

A. Automatic Dosing

Select between single or double
filter basket.

B. Mechanical Clutch Protection
C. Grind Size Selector

18 grind settings from fine to coarse.

D. POWER Button

Surround illuminates when machine
is switched on.

E. Grind Amount Dial

Controls the amount of fresh ground
coffee dosed into the filter basket.

F. Integrated Removable Tamper

For consistent tamping control.

G. Grinding Cradle

For directly dosing into portafilter.

H. Cup Warming Tray
I. CLEAN ME Light

Indicates when a cleaning cycle is
required.

H

I

J

K

L

M
N

J. Steam Light /Hot Water

Illuminates to indicate that the steam or
hot water function is selected.

K. Group Head
L. Extra-Tall Cup Height For Coffee Mugs
M. Removable Wet And Dry Coffee

Separator Drip Tray

N. Drip Tray Full Indicator
O. 250g Bean Hopper Capacity
P. Integrated Conical Burr Grinder

Stainless steel conical burrs maximise
ground coffee surface area for full
espresso flavour.

Q. Pressure Gauge

Monitors espresso extraction pressure.

R. PROGRAMME Button

Personalise your espresso shot volumes
& also accesses Advanced Temperature
functions.

S. STEAM Dial /Hot Water Dial

Selector control for steam and hot water.

T. Programmable

1 CUP and 2 CUP button.

9

PAge heAder.....

GETTING TO KNOW YOUR NEW APPLIANCE

P

O

U. Instant Hot Water

Dedicated hot water outlet for making
long blacks and pre-heating cups.

V. Stainless Steel Portafilter

With commercial style spouts.

W. 360° Swivel Action Steam Wand

Easily adjusts to perfect position for
texturing.

Custom designed accessories

1. Single wall filter baskets for freshly

ground coffee.

2. 480ml stainless steel jug

Cleaning accessories

Cleaning tool/brush
Cleaning tablets
Cleaning cycle disc

Allen key

Q
R

S

T

U

V

W

NOT SHOWN

PID Temperature Control

For increased temperature stability.

Adjustable Temperature Control

For optimum coffee flavour.

Low Pressure Pre-infusion

Gradually increases pressure at the start for
an even extraction.

1700W High Power

For fast heat up and high pressure steam.

Water Filter

Located inside the water tank.

Removable 2 Litre Water Tank

Filled from the top with integrated water
filtration.

Storage Tray

Located behind the drip tray for storage
of accessories.

Cord Storage

Located under the water tank.

10