Sage BES870 User Guide

Sage® by Heston Blumenthal

Freephone (UK Landline): 0808 178 1650

Mobile Calls (National Rate): 0333 0142 970

www.sageappliances.co.uk

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®

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Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or photographed

in this document may vary slightly from the actual product.

Copyright BRG Appliances 2016.

BES870 UK – O16

the Barista Express

Instruction Book - BES870

™

Contents

IMPORTANT
SAFEGUARDS

2 Sage Recommends Safety First
8 Components
11 Functions
25 Care & Cleaning
31 Troubleshooting
36 Coffees to try

SAGE
RECOMMENDS
SAFETY FIRST

At Sage‰ by Heston
Blumenthal
safety conscious. We design
and manufacture consumer
products with the safety of you,
our valued customer, foremost
in mind. In addition we ask
that you exercise a degree of
care when using any electrical
appliance and adhere to the
following precautions.

‰

we are very

READ ALL
INSTRUCTIONS BEFORE
USE AND SAVE FOR
FUTURE REFERENCE

• Before using for the first
time please ensure that
your electricity supply
is the same as shown
on the rating label on
the underside of the
appliance. If you have any
concerns please contact
your local electricity
company.

‰

• Your Sage
Blumenthal

by Heston

‰

appliance
includes a BS 13 amp
moulded mains plug on
the supply cord.

• Should you need to
change this plug, please
complete the rewiring as
follows (after safe disposal
of the moulded plug).

• Please note that a cut off
plug inserted into a socket
is a serious danger risk.

2

• Wires are coloured as
follows:

− Blue = Neutral

− Brown = Live

− Green & Yellow = Earth

• As the colours of the wire
may not correspond with
the coloured markings
which identify the
terminals in
your plug, please refer to
the following:

− The Blue wire must
be connected to
the terminal which
is marked ‘N’.

− The Brown wire
must be connected
to the terminal
which is marked
with the letter ‘L’.

− The Green & Yellow
wire must be connected
to the terminal which is
marked with the letter E
or the earth symbol

.

• Please note that if a 13
amp plug is used, a 13
amp fuse should be used.

• To eliminate a choking
hazard for young children,
remove and safely discard
the protective cover fitted
to the power plug of this
appliance.

• Do not place the Barista
Express™ near the edge
of a bench or table during
operation. Ensure the
surface is level, clean and
free of water and other
substances.

• Do not use the Barista
Express™ on a sink drain
board.

• Do not place the Barista
Express™ on or near a hot
gas or electric burner, or
where it could touch a
heated oven.

• Always ensure the Barista
Express™ is properly
assembled before
connecting to power
outlet and operating.
Follow the instructions
provided in this book.

3

• The appliance is not
intended to be operated
by means of an external
timer or separate remote
control system.

• Never remove the
portafilter during the
brewing operation as
the machine is under
pressure.

• Do not use attachments
other than those provided
with the Barista Express™.

• Do not attempt to operate
the Barista Express™ by
any method other than
those described in this
book.

• Do not operate the
grinder without the
hopper lid in position.
Keep fingers, hands, hair,
clothing and utensils away
from the hopper during
operation.

• Use only cold, tap water in
the water tank. Do no use
any other liquid.

• Never use the Barista
Express™ without water in
the water tank.

• Ensure the portafilter
is firmly inserted and
secured into the brewing
head before using the
machine.

• Do not move the Barista
Express™ whilst in
operation.

• Do not leave the Barista
Express™ unattended
when in use.

• Do not touch hot surfaces.
Allow the Barista
Express™ to cool down
before moving or cleaning
any parts.

• Do not place anything,
other than cups for
warming, on top of the
Barista Express™.

• Always switch off the
Barista Express™ by
pressing the POWER
button to ‘Off’, switch
off at the power outlet
and unplug if appliance
is to be left unattended,
if not in use, before
cleaning, before
attempting to move the
appliance, disassembling,

4

assembling and when
storing the appliance.

• This appliance shall not
be used by children.
Keep the appliance and
its cord out of reach of
children. Appliances can
be used by persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision
or instruction concerning
use of the appliance in
a safe way and if they
understand the hazards
involved.

• Keep the appliance and
accessories clean. Follow
the cleaning instructions
provided in this book.

IMPORTANT
SAFEGUARDS
FOR ALL
ELECTRICAL
APPLIANCES

• Unwind the power cord
fully before use.

• Do not let the power cord
hang over the edge of
a bench or table, touch
hot surfaces, or become
knotted.

• To protect against electric
shock do not immerse
power cord, power plug or
appliance in water or any
other substance.

• This appliance is not
intended for use by
persons (including
children) with reduced
physical, sensory or mental
capabilities, or lack of
experience or knowledge,
unless they have been
given supervision or
instruction concerning
use of the appliance by
a person responsible for
their safety.

5

• Children should be
supervised to ensure
they do not play with the
appliance.

• It is recommended to
regularly inspect the
appliance. Do not use
the appliance if power
cord, power plug or
appliance becomes
damaged in any way. If
damaged or maintenance
other than cleaning is
required, please contact
Sage Customer Service
on 0808 178 1650 |

0333 0142 970 or go to
sageappliances.co.uk.

• Any maintenance, other
than cleaning, should
be performed at an
authorised Sage Service
Centre.

Do not use this appliance
for anything other than its
intended use.
Do not use in moving
vehicles or boats. Do not
use outdoors. Misuse may
cause injury.

• The installation of
a residual current
device (safety switch)
is recommended to
provide additional safety
protection when using
electrical appliances.
It is advisable that a
safety switch with a rated
residual operating current
not exceeding 30mA be
installed in the electrical
circuit supplying the
appliance.
See your electrician for
professional advice.

• This appliance is
recommended for
household use only.

6

WARNING

Fully unwind the cord
before use.

The symbol shown
indicates that this
appliance should not be

disposed of in normal
household waste. It should be
taken to a local authority waste
collection centre designated for
this purpose or to a dealer
providing this service.
For more information, please
contact your local council office.

SAVE THESE INSTRUCTIONS

7

Components

A

B

G

F

```

I

J

C

H

Y

D

E

A. 450g bean hopper

With locking system for easy removal,
storage and transfer of coffee beans.

B. Integrated conical burr grinder
C. Grind outlet
D. Grinding activation switch
E. Hands free grinding cradle
F. GRIND SIZE selector

Espresso grind settings from fine to coarse.

G. GRIND AMOUNT dial

Adjust the amount of fresh ground coffee
dosed into the filter basket to suit the
fineness or coarseness of the grind.

H. FILTER SIZE button

Tell the machine if you are using a 1 CUP
or 2 CUP filter basket and the grinder will
dispense the required amount of ground
coffee for a single or double cup dose.

U

V

TW

I. POWER button
J. Integrated removable 54mm tamper
K. Group head
L. 54mm stainless steel portafilter

With commercial style spouts.

M. Extra-tall cup clearance for tall mugs
N. Removable wet & dry coffee separator

drip tray
With Empty Me! full tray indicator.

O. Storage tray (located behind drip tray)

Houses accessories when not in use.

P. 360˚ swivel-action steam wand
Q. Dedicated hot water outlet
R. Steam/Hot Water dial

Selector dial for steam and hot water.

X

R

S

Q

K

L

P

M

N

8

1

4

2

3

5

S. Steam/Hot Water light

Illuminates to indicate that the steam or hot
water function is selected.

T. 1 CUP and 2 CUP buttons

With preset, manual over-ride or
programmable shot volumes.

U. CLEAN ME light

Illuminates when a cleaning cycle
is required.

V. Espresso pressure gauge
W. Programme me button

Re-programs the preset 1 CUP and 2 CUP
shot volumes.

X. Cup warming tray
Y. (2L) removable water tank

With replaceable water filter to reduce
impurities and scale.

6

8

10

7

9

ACCESSORIES

1. Stainless steel milk jug

2. Cleaning disc

3. Cleaning tablets

4. Dual Wall filter baskets

(1 cup & 2 cup) Use with pre-ground coffee.

5. Allen key

6. Single Wall filter baskets

(1 cup & 2 cup) Use when grinding fresh
whole coffee beans.

7. Cleaning tool

8. Water filter holder and filter

9. Cleaning brush

10. The Razor™ precision dose trimming tool

9

INTEGRATED CONICAL BURR
GRINDER

Stainless steel conical burrs maximise ground
coffee surface area for a full espresso flavour.
Upper and lower burrs are removable
for cleaning.

ADJUSTABLE GRIND SIZE

Espresso grind settings from fine to coarse for
optimal extraction..

ADJUSTABLE GRIND AMOUNT

Adjust the amount of fresh ground coffee
dosed into the filter basket to suit the fineness
or coarseness of the grind.

AUTOMATIC DOSING

Use the FILTER SIZE button to tell the
machine if you are using a 1 CUP or 2 CUP
filter basket. The grinder will dispense the
required amount of ground coffee for a single
or double cup dose.

HANDS FREE GRINDING

Auto stop for hands free grinding directly into
the portafilter.

THE RAZOR™ DOSE TRIMMING TOOL

Patented twist blade trims down the puck
to the right level for precision dosing and a
consistent extraction.

ADJUSTABLE TEMPERATURE
CONTROL

For optimum coffee flavour.

PID TEMPERATURE CONTROL

Electronic PID temperature control for
increased temperature stability.

AUTO PURGE

Automatically adjusts water temperature
after steam for optimal espresso extraction
temperature.

THERMOCOIL HEATING SYSTEM

Integrated stainless steel water coil accurately
controls water temperature.

COMMERCIAL STYLE STEAM WAND

Stainless steel 360° swivel-action steam wand
for effortless milk texturing.

INSTANT HOT WATER

Dedicated hot water outlet for making Long
blacks and pre-heating cups.

LOW PRESSURE PRE-INFUSION

Applies low water pressure at the start of
the extraction to gently expand grinds for an
even extraction.

ESPRESSO PRESSURE GAUGE

Monitors espresso extraction pressure.

VOLUMETRIC CONTROL

Preset 1 & 2 cup volumes, manual over-ride or
programmable shot volumes.

DRY PUCK FEATURE

Removes excess water from the ground coffee
in the filter basket after extraction for easy
disposal of the coffee puck.

10

Functions

BEFORE FIRST USE

Machine Preparation

Remove and discard all labelling and
packaging materials attached to your espresso
machine. Ensure you have removed all
parts and accessories before discarding the
packaging.

Remove the water tank located at the back of
the machine by lifting the water tank handle.
Remove the plastic bag containing the water
filter and water filter holder. Clean parts
and accessories (water tank, portafilter, filter
baskets, milk jug) using warm water and a
gentle dish washing liquid, then rinse and
dry thoroughly. Wipe the outer housing, bean
hopper and drip tray with a soft damp cloth
and dry thoroughly. Do not immerse the outer
housing, power cord or power plug in water or
any other liquid.

NOTE

All parts should be cleaned by hand using
warm water and a gentle dish washing liquid.
Do not use abrasive cleansers, pads or cloths
which can scratch the surface. Do not clean any
of the parts or accessories in the dishwasher.

CONDITIONING THE WATER FILTER

• Remove the water filter and water filter holder
from the plastic bag.

• Soak the water filter in a cup of water for
5 minutes, then rinse under cold running
water.

• Wash the water filter holder with cold water,
taking specific care to rinse the stainless
steel mesh.

• Insert the water filter into the two parts of the
water filter holder.

• Set Date Dial 2 months ahead.

• To install the assembled water filter holder
into the water tank, align the base of the water
filter holder with the adapter inside the water
tank. Push down to lock into place.

• Slide the water tank back into position at the
back of the machine, ensuring to push down
completely to lock into place.

NOTE

Change filters every 2 months. To purchase
filters contact Sage Customer Service Centre UK
Phone: [phone] or visit

www.sageappliances.co.uk

1 2

5 minutes

3

Rinse filter & meshSoak the water filter for

Assemble

4 6

REPLACEMENT DUE

Set date 2 months ahead

5

Insert & lock water tankInstall filter in water tank

11