Saeco SG200E User Manual

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Hot beverage vending Machine

Saeco Group 200

Model:

ESPRESSO

TYPE: SG200E

WARNING: This instruction manual is intended exclusively for specialized personnel.

OPERATION AND MAINTENANCE

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English

MAIN PARTS

316

1 Brew group and coffee grinder 2 Brewing hopper group 3 Sugar and stirrer dispensing group 4 CPU card 5 Cup dispenser 6 Payment system area 7 POWER card 8 Water circuit equipped with air-break

9 Pump 10 Tray socket 11 Data plate 12 Data plate showing the minimum and

13 Water mains connection

device

maximum water pressure

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TABLE OF CONTENTS

1 - INTRODUCTION TO THE

MANUAL ............................. 4

1.1 Foreword ............................................ 4

1.2 Symbols used .................................... 4

1.3 General instructions............... ........... 5

1.4 Operator requirements ....................... 7

2 - TECHNICAL SPECIFICATIONS 7

3 - SAFETY STANDARDS ............. 8

3.1 Foreword ............................................ 8

3.2 General safety rules ........................... 8

4 - HANDLING AND STORAGE .. 9

English

7 - PAYMENT SYSTEM

INSTALLATION .................... 24

7.1 Payment system installation on the

machine ............................................ 24

7.2 Payment system installation on the

cabinet ............................................... 25

8 - PROGRAMMING AND

MAINTENANCE MENU ........ 26

8.1 Description of programming and

maintenance phase keys 27

8.2 Programming menu 27

8.2.1 Entering the programming menu 27

8.2.2 Structure of the programming menu 34

8.2.3 Functions of the programming menu 34

8.3 Maintenance menu 40

8.3.1 Access to the maintenance menu 40

8.3.2 Description of maintenance menu

messages 42

8.4 Software updating

(machine re-programming) 45

9 -

MAINTENANCE AND

INACTIVITY .........................

4.1 Handling and transport ...................... 9

4.2 Storage ............................................ 9

4.3 Packaging ........................................ 10

5 - GENERAL TECHNICAL

DESCRIPTION ..................... 10

5.1 Permitted use .................................... 10

5.2 Versions and Models.......................... 10

5.3 Basic operating concepts ................... 10

6 - INSTALLATION .................... 13

6.1 Positioning ......................................... 13

6.2 Receipt .............................................. 14

6.3 Unpacking .......................................... 15

6.4 Water mains connection .................... 16

6.5 Electric mains connection .................. 16

6.6 Machine start-up ................................ 17

6.7 Installation ......................................... 18

6.7.1 Cleaning and filling of resin-based

water softener .................................... 18

6.7.2 Water circuit filling ............................. 19

6.7.3 Cleaning the parts in contact with

foodstuff ............................................. 20

6.8 Product loading .................................. 21

6.8.1 Container loading ............................... 21

6.8.2 Label insertion ................................... 22

6.8.3 Cup loading ........................................ 22

6.8.4 Stirrer loading ..................................... 23

9.1 Cleaning and loading .......................... 46

9.1.1 Daily cleaning .................................... 46

9.1.2 Weekly cleaning ................................ 48

9.1.3 Product loading .................................. 49

9.2 Maintenance ...................................... 49

9.2.1 Scheduled and unscheduled

maintenance ...................................... 50

9.2.2 Brew group maintenance.................... 50

9.3 Adjustments ...................................... 51

9.3.1 Dose and grinding adjustment ............ 51

9.4 Cup releasing device cleaning and .....

adjustment ......................................... 52

9.5 Resin regeneration - where the water .

softner is provided .............................. 54

10 - INACTIVITY ......................... 55

11 - DISMANTLING .................... 55

12 - TROUBLESHOOTING GUIDE

FOR THE MOST COMMON

FAILURES OR ERRORS ........ 56

13 - VISUAL SIGNALS (LEDs) ..... 60

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English

1 - INTRODUCTION TO

THE MANUAL

1.1 Foreword

Important

This publication is an integral part of the machine and should be read carefully in order to use it in a correct way. Complying with safety requirements is also essential

This manual contains the technical information necessary to carry out the procedures of use, cleaning, installation and maintenance of the vending machine mod. SG200E correctly. Always consult this publication before carrying out any operation.

Manufacturer: Saeco International Group Via Panigali, 39 - 40041 Gaggio Montano (BO).

Warning

This symbol indicates dangerous situations for the users, supply operators and maintenance technicians dealing with either the vending machine or the product to be dispensed.

Important

This symbol indicates operations that keep the machine in good working conditions, if properly carried out.

Recommended solutions

This symbol indicates the procedures that make the programming and/or maintenance operations quicker.

User

This symbol indicates the machine user, who is not authorized to clean or service the vending machine.

This manual should be kept with care and go with the machine throughout its operational life, also in case of changes of ownership.

If this manual should be lost or worn out, it is possible to require another copy to the Manufacturer or to an Authorized Service Centre. In this event, please indicate the data on the plate located on the back of the machine.

1.2 Symbols used

A number of symbols are used in this manual to classify situations according to their degree of danger, and that require technicians with different skills.

The symbol is integrated with a message suggesting operating procedures or behaviours and providing useful information concerning the machine performance.

Supply operator

It is used to indicate operations to be exclusively carried out by personnel in charge of machine supplying and cleaning. Maintenance is exclusive task of the maintenance technician, and cannot be performed by the supply operator.

Maintenance technician

This symbol is used to indicate operations to be only performed by specialized maintenance personnel. The maintenance technician is the only person authorized to keep the MAIN SWITCH ACTIVATION KEY, which allows disabling the safety system.

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: Read

This symbol indicates that the user should read the instruction manual carefully before operating the machine.

English

 It is the buyers responsibility to ascertain that

the machine operators have been trained and informed of all the indications and specifications contained in the documentation supplied. Even so, the operator should be aware of the potential risks that exist while operating the automatic vending machine.

1.3 General instructions

: Warning

Before using the vending machine, read this manual carefully. A good knowledge of the information and instructions contained in this document is essential for a correct use of the vending machine, in compliance with essential safety requirements.

Warning

Laddetto al rifornimento non deve per alcun motivo accedere a quelle parti del distributore automatico le cui protezioni sono bloccate da mezzi che richiedano un utensile per essere liberati.

For no reason whatsoever should the personnel in charge of the machine reach those parts of the machine that are protected by guards requiring special instruments for their removal.

Some maintenance operations (to be carried out solely by specialised technicians) expressly require that certain safety devices be switched off.

 Operating reliability and the efficiency of the

machine performance are guaranteed only if original spare parts are used.

 The user will be held entirely responsible for

any modifications made on the machine. All the operations necessary to keep the machine in good working order, before and during use, are users duty.

 Altering and tampering with the machine

without prior consent of the manufacturer, will release the latter from any liability for any damage or injury resulting from, or connected to the above modifications.

 This manual reflects the state of the art of

the automatic vending machine at the moment of the issue on the market. Possible modifications, improvements or adjustments that are made to machines that are subsequently marketed, do not oblige the Saeco International Group either to intervene on the previously supplied machine or consider it and the relevant manual to be defective or inadequate.

knowledge and absolute respect, from a technical point of view, of the safety standards and warnings contained in this manual, are fundamental for installing, using and servicing the machine under reduced risk conditions.

 Vending machine operator is only allowed for

interventions under his own responsibility and specialization. The user should have a good knowledge of all mechanisms of the machine, as far as he is concerned.

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 However, the Saeco International Group,

whenever necessary and for valid reasons is entitled to update existing manuals and send to his customers all updating sheets that have to be kept with the original manual. Any technical problems that may arise can easily be solved by consulting this manual. For further information, contact the dealer where the machine was purchased, or one of the authorized service centres.

When calling, please, provide the following information:

- the data written on the data plate located on the rear side of the vending machine (fig. 1)

Data Plate

- The card code and version, to be found on the component side of the CPU card (ref.2, fig. 2).

Warning

It is absolutely forbidden to tamper with or modify the data plate.

The Saeco International Group declines all responsibility for injuries to people or damage to things resulting from:

- incorrect installation

- inappropriate electrical and/or water connection

- inadequate cleaning and maintenance

- unauthorized modification

- improper use of the vending machine

- non-original spare parts

 The Saeco International Group will not be

obliged in any case to indemnify any damage caused as a result of the forced inactivity of the machine due to failure.

fig. 1

- The program version in the microprocessor (see adhesive label on the component mounted on the CPU card) (ref.1, fig. 2).

1

 Installation and maintenance must be only

carried out by qualified technicians.

 Use only specific foodstuffs suitable for

vending machines.

 The automatic vending machine is not

suitable for outside installation. The machine must be installed in dry places, with temperatures not below 1°C and it must not be installed in places where cleaning is made with water hoses (e.g. large kitchens, etc.).

 If at the time of installation, the usage

conditions are different from those established or are subject to change over time, please contact the manufacturer immediately before using the machine. Furthermore, always act in compliance with national or local standards.

fig. 2

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1.4 Operators requirements

To guarantee safety, three different machine users are to be distinguished, each having specific characteristics:

User

Access to the inside of the machine is forbidden to the user.

Supply operator

The safekeeping of the access key to the inside of the machine is entrusted to the Supply operator by the Maintenance Technician. He has the task of supplying the products, external cleaning, activating and stopping the machine.

Warning

The Supply Operator is not authorized to carry out operations that are indicated as competence of the Maintenance technician in this publication.

2 - TECHNICAL

SPECIFICATIONS

Weight 40 Kg Overall dimensions See fig. 3

759.5

Maintenance technician

Is the only person authorized to carry out and start programming procedures for adjusting, setting up and upkeep the machine.

537.8

410

fig. 3

Power consumption see Data plate

(fig. 1)

Mains voltage: see Data plate

(fig. 1)

Electric voltage frequency. see Data plate

(fig. 1)

Power cord length 1,600 mm

Connection to water mains 3/8 gas type

Water system pressure: from 1.5 up to 8

bar (fig. 4) A-Weighted sound pressure level: lower than 70 db

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Data plate showing the minimum and maximum water pressure

fig. 4

CUP DISPENSER

suitable for cups with 70-71 mm dia. and for cups with 73 mm dia. through an adequate release ring.

BOILER HEATING ELEMENTS

armoured types: from 1,000 Watt for coffee boiler

CONTAINER CAPACITY

Coffee beans 2.0Kg Instant coffee 0.6 Kg (instead of tea) Granular milk 0.85Kg Chocolate 1.7 Kg (or 2.6) Tea 2.0Kg Sugar 2.0Kg Cups 195 Stirrers 185

3 - SAFETY

STANDARDS

3.1 Foreword

In compliance with the Machine Directive 98/37/ EEC, Low Tension Directive 73/23/EEC and CE Marking Directive 93/68/EEC, the Saeco International Group has drawn up a technical file on D.A. SG200 E vending machine at its plants, acknowledging during the design phase the regulations listed in the Declaration of Conformity inside any vending machine.

3.2 General safety rules

- Before using the vending machine, read this

- Installation and maintenance must only be

- For no reason whatsoever shall the operator

- Good knowledge and absolute respect, from

Warning

manual carefully.

carried out by qualified technicians.

reach those parts of the machine that are protected by guards requiring special instruments for removal.

a technical point of view, of the safety standards and danger warnings contained in this manual, are imperative for installing, using, servicing and maintaining the machine in minimum minimum risk conditions.

Warning

Always disconnect the POWER CABLE before servicing or cleaning the machine. Under no circumstances neither service the machine, nor remove safety guards before hot parts have cooled down!

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- Operating reliability and the efficiency of the machine performance are only guaranteed if original spare parts are used.

- The automatic vending machine is not suitable for outside installation. The machine must be installed in dry places, with temperatures never below 1°C and it must not be installed in places where cleaning is made with water hoses (e.g. large kitchens, etc).

- In order to guarantee the performance of the machine, always keep the automatic vending machine in perfect cleaning conditions.

- The Saeco International Group declines all responsibility for injuries to people or damage to things as a consequence of:

- Use individual protection devices during installation, testing and maintenance.

 incorrect installation  inappropriate electrical and/or water

connection

 inadequate cleaning and maintenance  unauthorized modification  improper use of the vending machine  non-original spare parts

Important

It is forbidden to:

- Tamper with or cut off the safety systems installed on the vending machine;

- Use water jets to clean the machine.

Furthermore, always act in compliance with national or local standards.

English

4- HANDLING AND

STORAGE

4.1 Handling and transport

The transport of the vending machine should be carried out by skilled personnel.

The vending machine is delivered on a pallet; for handling purposes use a fork lift truck and move it slowly in order to avoid any possible overturning or dangerous oscillations.

Important

Avoid:

- lifting the vending machine with ropes or presses;

- dragging the vending machine

- turning over or laying down the vending machine during transport

- shaking the vending machine

Avoid the machine:

- being bumped into

- being overloaded with other parcels

- being exposed to rain, frost or heat sources

- being kept in damp places

4.2 Storage

In the event of storage, avoid any stacking of several machines, keep them in a vertical position, in dry places with temperatures not below 1°C.

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4.3 Packaging

The vending machine is protected by polystyrene/cardboard angles and by a transparent polypropylene film. The automatic vending machine will be packaged so as to ensure protection against any mechanical and environmental agents.

Labels are applied on the packaging, indicating:

- handle with care

- do not overturn

- protect from rain

- do not stack

- protect from heat sources

- not shock resistant

- machine type and serial number

Important

Once the transport is over, the packaging should be undamaged, which means it should not:

5- GENERAL

TECHNICAL DESCRIPTION

5.1 Permitted use

The vending machine is to be used exclusively for the dispensing of beverages, prepared by mixing foodstuffs with water (by brewing, as to coffee). To this purpose, use products that the manufacturer has declared as being suitable for vending in open containers. Beverages are brewed in suitable plastic cups, which the machine dispenses automatically. The stirrer used for mixing sugar is automatically dispensed. Beverage should be drunk at once and under no circumstances can they be kept for subsequent consumption.

5.2 Versions and models

- show any crushed parts, sign of shocks, buckling or breaking

- show wet parts or signs that could lead to suppose its exposure to rain, frost or heat

- show signs of tampering

Warning:

This manual refers to the top-of-the -range model: it is therefore possible to find descriptions or explanations not relating to the machine you have.

5.3 Basic operating concepts

During normal operation, the vending machine is in standby mode. By introducing the amount corresponding to the price displayed and by pressing the key relevant to the desired beverage, you will start the dispensing cycle. This one basically consists of:

BEVERAGE SELECTION

The machine can dispense 8 beverages. A beverage can be selected according to the following conditions:

 the vending machine has reached the set

temperature after start-up. Otherwise, once a key is pressed, the display shows the message  PLEASE WAIT.

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 the available credit is sufficient or the vending

machine has been set in free mode. If this is not the case, the display shows the message INSERT ...;

 there is no error condition that prevents

beverage brewing. If it is not the case the display shows the error message BEVERAGE... OUT OF SERVICE alternated to a NOT AVAILABLE message;

 the selected beverage has been enabled. If

this is not the case, the message NOT AVAILABLE will be displayed;

 the selected beverage is not prevented.

Otherwise, before pressing the key, the message BEVERAGE ... alternated to a NOT AVAILABLE message is displayed. After pressing the key, the display shows NOT AVAILABLE;

During hot beverage brewing:

- payment systems are disabled;

- the first line on the display shows the

programmable dispensing message (default message is: WAIT FOR PRODUCT).

Beverage selection

If the vending machine has not been programmed to freely dispense beverages insert the required credit Press the key corresponding to the beverage requested. After beverage dispensing, the message REMOVE CUP is displayed. Take the beverage from the dispensing outlet.

Warning

Not to burn your hand, wait for the signal REMOVE CUP- before introducing your hand. Do not open the dispensing outlet door while the VM is brewing. In case of failures or product missing during the brewing phase, the display indicates the causes.

CUP, SUGAR AND STIRRER DISPENSING

This is the first operation that the vending machine activates (except for without cup dispensing selection):

 the cup bracket motor is activated and moves

under the cup chute. At the same time, it operates the cup scrolls to separate the first cup and let it drop into the special support fork.

 The same motor draws the cup under the

sugar dispenser  there it stops for 2 seconds. In this way dispensing is enabled and, where it is set or required, a stirrer is dispensed. Finally, it sets the cup under the beverage brewing nozzles.

 The stirrer dispensing is controlled through a

solenoid which actuates the stirrer ejector. The stirrer is then dropped into the cup by means of the proper chute.

When selecting a beverage, sugar is dosed through a motor that activates the sugar hopper screw.

INSTANT BEVERAGE BREWING

This process takes place after dispensing of cup, sugar and stirrer. According to the type of beverage selected and machine model, the following processes are activated.

 If present, the motor mixer starts.

 the instant product solenoid valve (ref.1' fig.5),

located on the coffee boiler, starts and allows to fill the mixer with the preset amount of water. The pump (ref.2' fig.5) is then activated and the preset amount of water dispensed, under the control of an appropriate electronic device (volumetric meter) (ref.3' fig.5).

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1

2

fig. 5

 the gear motor of the instant product activates

the screw, dispensing the desired amount of product into the mixer.

3

 the unit rotation gear motor activates, thus

moving the unit to the brewing position. The coffee tablet is pressed simultaneously.

 the pump brewing the set quantity of water

activates, under the control of an appropriate electronic device (volumetric meter) (ref. 3 fig. 5).

 the brew group gear motor is restarted, and

goes back to the rest position. During this movement the coffee tablet is ejected.

The grinder and dosing unit activation sequence can take place in reverse order, according to the program selected (see programming menu).

 once the pre-set amount of water and product

is dispensed, the mixer is disconnected.

ESPRESSO COFFEE BREWING

This process takes place only after the dispensing of cup, sugar and stirrer.

 the grinder (ref.1 fig.6) is activated until the

quantity of coffee set on the dosing unit (ref.2 fig.6) is reached

 the activation of the dosing unit solenoid (ref.

3 fig. 6) causes the door to open and, as a consequence, the coffee is dispensed into the cup.

1

3

2

fig. 6

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6 - INSTALLATION

6.1 Positioning

The vending machine is not suitable for outdoor installation. It must be installed in dry places, with temperatures not below 1°C and it should not be installed in places subject to explosion or fire hazards, or where cleaning is done with water jets.

- If positioned near a wall, there must be a

minimum distance of at least 5 cm from the wall (fig. 7), so as to allow regular ventilation. Under no circumstances cover the vending machine with cloths or similar.

English

fig.7

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- When positioning the vending machine, check its levelling by means of the adjustable feet already fitted under the vending housing (fig.

8) or under the cabinet (fig. 9) Make sure that the vending machine does not have an inclination exceeding 2 degrees.

fig.8

6.2 Receipt

Upon receipt of the automatic vending machine, it is necessary to check it has not suffered damage during transport. If damage of any kind is noticed, immediately place a claim with the forwarder.

An envelope is supplied with the vending machine, called CUSTOMER KIT. It contains the objects shown in Fig. 10.

- Instruction manual.

- Powder tank plates and prices in euro.

- Push-button panel selection plates.

- Instruction plates.

- Wiring and hydraulic diagram.

- Power cord.

- Safety switch key (Technical engineer).

- Declaration of conformity

fig. 9

The Saeco International Group declines all responsibility for troubles due to the failure in observing the assembly rules. If installation takes place in safety evacuation corridors, make sure that the machine with the door open assure sufficient space for people to pass by (fig. 7). In order to avoid the floor from getting dirty as a result of accidental spillage of products, place a sufficiently wide protection to cover the working area under the vending machine.

fig. 10

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6.3 Unpacking

English

Open the door of the vending machine and remove the adhesive tape from the components concerned.

- Free the vending machine from the package.

- Remove the vending machine from the

transport pallet. Unloose its fastening screws (fig. 11).

- Remove polystyrene securing internal components (fig. 13)

Warning:

The packing material must not be accessible to unauthorized people, as it is a potential source of danger. For the disposal please contact qualified companies.

fig.11

- Remove the key from the beverage dispensing outlet (fig. 12).

fig.13

fig.12

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6.4 Water system connection

Before connecting the vending machine to the water mains, make sure that the water is:

- connect the tap to the vending machine, using a copper or nylon hose, suitable for foodstuff and resistant to the supply pressure. Should a flexible hose be used, it is necessary to assemble the reinforcement bearing inside, supplied with the machine.

- drinkable, if necessary by means of a test laboratory certification

- has a pressure ranging between 1.5 and 8 bar, otherwise use a pump or a water pressure reducer accordingly.

- if not already fitted, install a tap in an accessible position, so as to separate the equipment from the water mains, should it be necessary (fig. 14).

- Use a 3/8 gas-type connection.

6.5 Power supply connection

The veding mahine is designed to operate with single phase voltage at 230 Volts and is protected by 6,3 A delay fuses.

We suggest checking the following:

- the mains voltage of 230 V should not exceed a ± 6% fluctuation

- the power supply is suitable to the machine

- a differential protection system is connected

The machine should be earthed in observance with operating safety rules in force.

For this reason, verify the system earth wire connection to ascertain that it is efficient and in compliance with national and European electric safety standards.

fig.14

- let some water flow out of the tap in order to eliminate possible traces of impurities and dirt (fig.15).

fig.15

If necessary, have the system inspected by qualified personnel.

- The machine is equipped with power cord (fig.16)

fig.16

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- The sockets that are not compatible with the plug of the machine should be replaced.

- The use of extensions, adapters and/or multiple plugs is forbidden (fig 17).

fig.17

6.6 Machine start-up

The machine is equipped with a safety switch located on its top cover (fig. 18) which disconnects the utilities whenever the door is opened (see wiring diagram). Therefore, open the door or unplug the installation in case of need.

Safety switch

Warning

During the setting-up phase, before powering up the machine, make sure you have connected it to the hydraulic system and opened the water tap.

Warning

The safety switch remains live (ref. 1, fig. 18)

- For some operations, it is however necessary to operate with the door open but the vending machine connected to the mains.

Skilled technicians may operate in this way, by inserting the special plastic key, supplied with the machine, into the switch located on the machine top cover, turning it of 90° (fig. 18).

Warning

The opening and possible machine start with door open must only be performed by authorized and technically qualified personnel. Do not leave the machine unattended while it is open.

Give the key to qualified and authorized personnel only. Whenever the machine is switched on a test cycle is performed in order to verify the correct position of the moving parts and the presence of water and other products.

fig.18

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6.7 Installation

IMPORTANT: When switched on, the machine automatically fills the water circuit and the related boilers. For a correct automatic installation in case of a water softener system being used, it is necessary that the latter is completely filled with water and properly relieved of any air bubbles.

6.7.1 Cleaning and filling of resinbased water softener

IMPORTANT: Before installing the water softener in the machine and using it, clean the resins and fill the water softener. Then install the

water softener already filled with water and cleaned.

- fill up the water softener and let the water flow out of the drain hose until it is clear (fig.20).

In order to fill in the water softener before installing it on the machine, stick to the following instructions:

- Insert the hose of the bottom tap into a drain container suitable for this purpose.

- open the bottom tap (fig. 19) and the upper plug of the water softener so as to remove the air bubble.

fig.20

- close upper plug and turn off the bottom tap

fig.19

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6.7.2 Water circuit filling

The machine automatically activates the pump and starts filling the espresso coffee boiler.

English

During the setting-up phase:

- the coffee boiler and the water tank are filled up

IMPORTANT:

Before powering the machine, thus starting the automatic installation:

1. Make sure that the water softener is filled with water and the air bubbles removed.

2. Load the reachable columns of the cup holder.

NOTE:

If the filling of the boiler is not successful, the machine cannot be set into service. A failure message will be shown on the display. Should it be the case, eliminate the cause and reset the error recorded (section 8 Programming and maintenance menu), then repeat the automatic installation, switching the machine on once again. After a testing phase on start-up, the machine automatically fills the water circuit of the tray equipped with a float and of the brew group boiler. During this stage, the heating element of the boiler remains automatically off. If the machine detects that the boiler is already filled, it passes to the heating stage.

- once the water circuit is filled, the heating phase starts up, thus switching on automatically the boiler heating element.

Recommended solutions

When the boiler is completely filled, wash the mixer repeatedly in order to remove possible residues from the hydraulic circuits. NB: see section 8 - Programming and Maintenance menu, in order to start test or cleaning brewing.

- After performing these operations, wait a few minutes for the machine to reach service temperature and make beverages available.

The sequence of operations will be:

- insert the special key in the machine cover switch

- on start-up of the machine, the filling of the tray equipped with a float starts automatically, while the machine carries out the automatic testing phase.

During testing, the following components start up in the given order:

- the brew group, so as to reach the correct start-up position

- the cup holder, so as to load the first cup column into the releasing device.

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6.7.3 Cleaning the parts in contact with foodstuffs

Clean all the parts of the vending machine which are in contact with foodstuffs.

- wash your hands carefully.

- prepare a chlorine-based anti-bacterial

cleaning solution - they can be purchased at chemists - following the concentrations given on the product instruction label.

- remove all the product containers from the

vending machine (fig. 21).

fig.21

- remove their covers, bushes and conveyors

(fig. 22). Plunge all parts into the solution, apart from the steel spiral conveyor.

Important

Do not plunge the spiral conveyor into the chlorine-based solution; clean it with washing up detergent and rinse carefully.

fig.22

- remove all the powder conveyors, water funnels, mixer chambers and fans, silicone hoses and plunge them into the solution (fig.23).

fig.23

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- clean also the mixer bases with a cloth soaked in the solution (fig.24)

English

fig.25

- lift the container cover and fill with the product.

fig.24

- leave all parts in the solution for the time specified on the packaging

- take all parts off, rinse and wipe carefully, then reassemble them into the vending machine.

Warning

For safetys sake, carry out several automatic washings so as to remove possible residues.

6.8 Product loading

6.8.1 Container loading

- product containers can be loaded without removing them; however, should it be necessary to remove them, make sure the sliding panel on the product outlet is closed (fig.25). In particular, it is necessary to close the panel located on the hopper before removing the coffee bean container. NB:containers can also be loaded without removing them from their supports

- make sure there is no lump, avoid pressing the product and using too much of it, so as to prevent it from ageing. It is advisable to fill the containers with the exact amount of product necessary for the estimated consumption between two consecutive refillings.

Check each container capacity in the TECHNICAL SPECIFICATIONS section.

fig.26

Warning

- For correct operation of the swivelling conveyor follow the indications below: before starting up, brew the product 3 - 4 times so as to have the duct full (fig.26)

- After filling up the sugar container, make sure the bracket is properly repositioned - the jack on the side is supposed to click.

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6.8.2 Label insertion

- Selection labels are to be placed in the proper seat, under the transparent plastic plates, following the order set in the Programming and Maintenance Menu.

Perform the operation as follows:

- remove the cup holder (fig. 27)

fig.29/30

- reassemble the cup holder

fig.27

- release the transparent plates from the internal side of the door by pressing the retaining tabs (fig.28)

6.8.3 Cup loading

Use only cups suitable for automatic distribution, having 70-71 mm diameter, without pressing them while loading.

Important

DO NOT ATTEMPT TO TURN THE COULUMN MANUALLY.

During installation, with the cup dispenser empty, proceed as follows:

- before powering up the vending machine, load the most easy-to-reach columns (fig. 31).

fig.28

- insert product plates on the external side of the door in the desired order (fig. 29)

- apply the transparent plates by snapping them (fig.30)

fig.31

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- insert the key into the cover switch (see fig.18)

and wait for the column to position itself into the dispensing hole.

- load the other two columns which in the

meantime have become reachable (fig.31).

- if you want to fill up the column near the cup

conveyor, remove the holder retainer (fig.32 ref. 1) and lean the whole cup dispenser as much as permitted (fig.32 ref. 2), complete the cup column loading and then put back the dispenser and the retainer.

1

2

- Introduce stirrers tightened with the band into the column; once they are on the bottom, cut the band and remove it (fig.34)

fig.32

- replace the cover on the container.

6.8.4 Stirrer loading

- Remove the counterbalance bar from the stirrer guides (fig.33)

fig.34

- put back the counterbalance bar (fig.35) after completing the loading

fig.35

fig.33

- make sure stirrers have no seams, are not bent and all lay horizontally.

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7 - PAYMENT SYSTEM

INSTALLATION

7.1 Payment system installation on the machine

The vending machine has no payment system. The responsibility for possible damages to the machine and other objects and for personal injuries caused by an incorrect installation of the payment system falls on the person who installed the system.

- remove the cup dispenser

fig.37

- after finishing the whole perimeter, install and secure the payment system

- from the internal side of the door, cut the external film following the punched shape which corresponds to the desired cashless payment or coin validation system (fig. 36)

- connect the payment system to the CPU card

- reassemble the cup dispenser

NOTE: a special interface card is required for connecting 12 Vcd coins validation systems to the CPU card.

- Then enter programming so as to choose convenient settings.

See section 8 PROGRAMMING AND MAINTENANCE MENU in order to check parameter setting, which should be in line with the system used.

fig.36

- cut away plastic door joints by means of an hacksaw (fig.37)

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7.2 Payment system installation

on the base cabinet

The base cabinet has no payment system. The responsibility for possible damages to the machine and other objects and for personal injuries caused by an incorrect installation of the payment system falls on the person who installed the system.

- remove or turn the coiner supporting plate

(fig.38, ref.1)

- hook and secure the coiner to the support

(fig.38, ref.2)

- reassemble and lock the support to the

cabinet door (fig.38, ref.3)

fig.38, rif.1 fig.38, rif.2

- connect the coiner to the CPU card

NOTE: Executive, MDB and BDV serial systems are connected to the CPU card using a cable and an interface in necessary, both included in the special kit.

- Then enter the programming menu so as to choose convenient settings.

See section 8 PROGRAMMING AND MAINTENANCE MENU in order to check parameter setting, which should be in line with the system used.

fig.38

fig.38, rif.3

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8- PROGRAMMING

AND MAINTENANCE MENU

Important

This chapter illustrates how to set up or modify the machine programming and maintenance parameters. It should therefore be read carefully, to fully understand the correct sequence of operations to be performed.

Important

Fig. 39 shows the standard position of keys on the door keypad; to which all the following sections will refer to.

Key ò:DOWN

Key c: CANCEL / beverage 01

beverage 02

beverage 03

Key ñ: UP

Key e: ENTER / beverage 05

beverage 06

beverage 07

fig.39

beverage 04

beverage 08

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8.1 Description of programming and maintenance phase keys

To surf inside the menu of the vending machine use the keys described below.

Key e: ENTER / beverage 05 (fig. 39) By pressing this key it is possible to access the following level of programming or maintenance. Furthermore it is possible to modify or confirm the values set in the entries of the programming or maintenance menus.

Key c: CANCEL /beverage 01 (fig. 39) By pressing this key it is possible to go back to the previous level of the programming or maintenance menu. It is also possible to avoid storing the values of the previously required modification.

Key ò: DOWN / - sugar (fig. 39) By pressing this key it is possible to access the preceding entry inside the same menu level. If used after requesting to modify a datum, it decreases its value of this same datum.

8.2.1 Entering the programming menu

Open the door, insert the key into the safety switch (fig.18) and press key P1, located on the CPU card (fig.40, ref. 1) so as to enter the programming menu.

Key ñ: UP / - sugar (fig. 39) By pressing this key it is possible to access the following entry inside the same menu level. If used after requesting to modify a datum, it increases the value of this same datum.

8.2 Programming menu

The structure of the programming menu is shown in 8.2.2.

8.2.3 describes all the entries in the programming menu.

fig.40

If no password has been assigned you enter the programming menu directly.

Important

If a password to enable the programming menu was assigned to the vending machine, PASSWORD 0000 will appear on display with a flashing cursor on the first digit. Now enter the password using UP and DOWN keys. Confirm the digit entered pressing the ENTER key. To exit the programming menu and return to the normal operation of the vending machine:

- press key P1 again;

- remove the key from the safety switch to turn

off the vending machine;

- close the door and wait for the self-

configuration process to end.

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SYSTEM

MANAGEMENT

VM CODE

0000

STOP STOP COFFEE

With

complete

menu only

MINIMUM TEMPERATURE

MAXIMUM TEMPERATURE

098

108

VM CODE

>0000<

00000 LIM:00321

STOP BEVERAGE

STOP GROUNDS

00000 LIM:0090

RESET

MINIMUM TEMPERATURE

> 096 <

MAXIMUM TEMPERATURE

> 110 <

RESET

>Y< N

With

complete

menu only

BEVERAGE A 00000 LIM . 000111

BEVERAGE B

00000 LIM. 000222

BEVERAGE C

00000 LIM. 000333

BEVERAGE D

00000 LIM. 000444

BEVERAGE E 00000 LIM. 000555

BEVERAGE F

00000 LIM. 000666

BEVERAGE G

00000 LIM. 000777

BEVERAGE H

00000 LIM. 000888

CONTINUES

RINSING CYCLE

PRE-GRINDING

INSTANT PRODUCT

PREHEAT.

TIME-KEEPER

12:12 M 20 SEPT 00

RINSING CYCLE

Y >N<

PRE-GRINDING

>Y< N

INSTANT PRODUCT 1

INSTANT PRODUCT 3

TIME-KEEPER

12:12 M 21 SEPT 00

INSTANT PRODUCT 1

>20<

INSTANT PRODUCT 3

>20<

With time-keeper and

complete menu only

BEVERAGE I 00000 LIM. 000999

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SYSTEM

MANAGEMENT

BEVERAGE PULSE

COUNTER

TEXT STAND-BY

*SAECO GROUP 200*

TEXT DISPENSING

WAIT FOR PRODUCT

TEXT PRESELECTION

PRESELECTION

TEXT OUT OF SERVICE

CALL ASSISTANCE

STIRRER

ALWAYS

BEVERAGE PULSE

COUNTER

COFFEE

PULSE COUNTER

TEXT STAND-BY

SAECO GROUP

TEXT DISPENSING

BREWING...

TEXT PRESELECTION

PRESELECTION

TEXT OUT OF SERVICE

CALL ASSISTANCE

STIRRER ALWAYS

STIRRER

SUGAR

With

complete

menu only

With the option Instant key

= preselection only

CONTINUES

With

complete

menu only

INSTANT KEY

BEVERAGE 01

STIRRER SUGAR OR

WTHOUT SUGAR

INSTANT KEY

PRESELECTION

INSTANT KEY

DISABLED

INSTANT KEY

BEVERAGE 01

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SYSTEM

MANAGEMENT

PRODUCT BEFORE

MULTIPLE BEVERAGE

BEVERAGE VALIDATION

FREE VEND BUTTON

YES

NO CUP

BEVERAGE 05

INSTANT PRODUCT 1

YES

INSTANT PRODUCT 3

MULTIPLE BEVERAGE

BEVERAGE 01

YES

BEVERAGE 15

YES

FREE VEND BUTTON

>Y< N

NO CUP

>DISABLED<

INSTANT PRODUCT 1

>Y< N

INSTANT PRODUCT 1

>Y< N

MULTIPLE BEVERAGE

ON/off: ABCdefGHI

AUTOMATIC CUP

YES

complete

menus only

RESET VALIDATION

YES

LANGUAGE

ITALIANO

MODIFY PASSWORD

0000

COMPLETE MENU

NO CUP

PRESELECTION

NO CUP

BEVERAGE 05

RESET VALIDATION

>Y< N

LANGUAGE

ITALIANO

LANGUAGE

ENGLISH

LANGUAGE

FRANCAIS

MODIFY PASSWORD

0001

COMPLETE MENU

>Y< N

AUTOMATIC CUP

>Y< N

With

complete

menu only

CONTINUES

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PAYMENT SYSTEMS

PARALLEL COINER ENABLE

BANKNOTE READER ENABLE

SAECO CARD RECHARGE

YES

COIN VALUE

CO IN 0 1: 5 0

COIN VALUE

COIN 07: 50

YES

INHIBITION LEVEL

BANKNOTE VALUE

BANKNOTE 01: 1000

BANKNOTE VALUE

BANKNOTE 04: 1000

YES

CARD PRICES

YES

MAX CARD LOAD

60000

ENABLE

>Y< N

ENABLE >Y< N

INHIBITION LEVEL

>0< 1

RECHARGE >Y< N

CARD PRICES

>Y< N

MAX CARD LOAD

65000

With Saeco Card

only

PROTOCOL

REJECT CARD

70000

FREE CARD

YES

EXECUTIVE PROTOCOL

MULTIVEND

YES

REJECT CARD

65000

FREE CARD

>Y< N

EXECUTIVE PROTOCOL

PRICE HOLDING

PROTOCOL

PROTOCOLLO

BDV

MDB

PROTOCOL

NO PROTOCOL

PROTOCOL

MDB SLAVE PROTOCOL

EXEC MASTER/SLAVE

PROTOCOL

MULTIVEND >Y< N

CONTINUES

OVERPAY TIME

100

NATION CODE

0039

SCALE FACTOR

POINT POSITION

0000

OVERPAY TIME

120

NATION CODE

0042

SCALE FACTOR

POINT POSITION

00.00

With complete

menu only

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BEVERAGE BREWING

PRICE MANAGEMENT

BEVERAGE BREWING

BEVERAGE 1

BEVERAGE BREWING

BEVERAGE 2

BEVERAGE BREWING

BEVERAGE 8

BEVERAGE BREWING

BEVERAGE 9

BEVERAGE BREWING

BEVERAGE 10

BEVERAGE BREWING

BEVERAGE 16

PRICE TABLE

With

INSTANT KEY=

PRESELECTION

PRICE TABLE

PRICE 001: 50

PRICE TABLE

PRICE 002: 250

BEVERAGE 1

SEQUENCE 003C

BEVERAGE 1

INSTANT PROD. 3: 005

BEVERAGE 1

WATER INST. PROD. 3: 022

BEVERAGE 1

WATER COFFEE: 38

BEVERAGE 1

SUGAR: 0

BEVERAGE 1

BEVERAGE CHECK

BEVERAGE 1

PRESS KEY

BEVERAGE PRICES

PRICE TABLE

PRICE nnn: 550

BEVERAGE PRICES

NORMAL

BEVERAGE PRICES

DI FF. 1

BEVERAGE PRICES

DI FF. 1

With time-keeper

only

SINGLE PRICE

YES

INDIVIDUAL PRICE

SINGLE PRICE

YES

INDIVIDUAL PRICE

SINGLE PRICE

>Y< N

IMPOSTAZIONE GLOBALESINGLE PRICE

001: 200

BEVERAGE PRICE

A 001: 200

BEVERAGE PRICE

A 001: 200

SINGLE PRICE

>Y< N

IMPOSTAZIONE GLOBALESINGLE PRICE

001: 200

BEVERAGE PRICE

A 001: 200

BEVERAGE PRICE

A 001: 200

CONTINUES

CUP PRICE

BEVERAGE PRICES

SAECO CARD

CUP PRICE

001: 200

With Card Prices

enabled only

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TIMETABLE SETTING NEVER

TIMETABLE SETTING

TIMETABLE ON/OFF

FREE

YES

NEVER

FREE

ALWAYS

FREE

TIME RANGE

With time-keeper and

complete menu only

TIMETABLE ON/OFF

>Y< N

With time-keeper and

complete menu only

FREE

ON1: MTWtfss 00:15

FREE

OFF1: MTWtfss 07:15

FREE

ON2: mtwTFss 19:15

FREE

OFF2: mtwTFss 20:15

TIMETABLE ON/OFF

ON1: MTWtfss 00:15

TIMETABLE ON/OFF

OFF1: MTWtfss 07:15

TIMETABLE ON/OFF ON2: mtwTFss 19:15

DIFF. 1

DI FF. 2

DIFF. 1

>Y< N

DIFF. 2

>Y< N

TIMETABLE ON/OFF OFF2: mtwTFss 20:15

DIFF. 1

ON1: MTWtfss 00:15

DIFF. 1

OFF1: MTWtfss 07:15

DIFF. 1

ON2: mtwTFss 19:15

DIFF. 1

OFF2: mtwTFss 20:15

DI FF. 2

ON1: MTWtfss 00:15

DI FF. 2

OFF1: MTWtfss 07:15

DI FF. 2

ON2: mtwTFss 19:15

DI FF. 2

OFF2: mtwTFss 20:15

SYSTEM

MANAGEMENT

RINSING

>Y< N

With time-keeper only

RINSING

ON1: MTWtfss 00:15

RINSING

ON2: MtwTFss 19:15

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8.2.2 Structure of the programming menu

Example of parameter setting To set the PRICE level 3 at 0.3 :

- access the programming menu as indicated

in 8.2.1, if the password is not requested, the entry SYSTEM MANAGEMENT will appear;

- scroll the menu items with the UP key until

PRICE MANAGEMENT is displayed;

- press the ENTER key until the following

message is displayed: PRICE TABLE

- scroll the menu items with the UP key until

the following message is displayed: PRICE 03

- press the ENTER key (the cursor on the value

to be modified will flash);

- Stop coffee It allows to set the maximum number of coffee cups to be brewed before the stop.

- Stop beverage It allows you to set the maximum number of individual beverages to be brewed before the stop.

- Stop grounds It allows you to set the maximum number of coffee cups to be brewed, corresponding to maximum dump box capacity. Once reached the set quantity, coffee-based beverages dispensing is stopped. The display shows the blinking message REMOVE DUMPS before brewing the last ten coffees.

Important

This stop can be reset by removing the dump box for at least 5 sec.

- increase or reduce the value with the UP and/

or DOWN keys until reaching 0.3 and press the ENTER key to confirm the value desired the cursor disappears.

8.2.3 Functions of the programming menu

SYSTEM MANAGEMENT

The entries of the SYSTEM MANAGEMENT are:

- Vending Machine Code

It allows you to assign an identification code for the vending machine.

- Stops

It allows you to set the maximum amount of beverage or coffee. Once reached the maximum amount, the vending machine stops the brewing of relevant beverages. The first digit on the left (00000) refers to the quantity of the product dispensed from the last RESET (partial counters reset). The left hand digit, preceded by LIM, shows the maximum dispensable quantity (changeable value).

Recommended solutions

It is advisable to set a max. of 100 coffees when using the dump box supplied with the machine

Important

Do not set any stop value if you are using the machine together with the supporting cabinet, which is equipped with its own dump box which is not controlled electronically

- Reset It allows you to reset partial counters of stop functions.

- Minimum temperature It allows you to set the temperature that the vending machine keeps for a few minutes after a beverage has been brewed. Set value is not expressed in centigrade.

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- Maximum temperature It allows you to assign the temperature to which the vending machine is brought after a certain time from the last dispensing, so that the natural lowering of the temperature of the hydraulic circuits can be compensated. Set value is not expressed in centigrade.

- Wash cycle It enables starting the mixing bowls automatic wash. The automatic wash is performed as follows: the first wash take place 10 minutes after the machine ready status; if necessary, other washes occur 7 hours after the last brewing.

Recommended solutions

Automatic washes should be set only if the machine is used together with the cabinet, which is equipped with a large discharge fluid thank.

- Pre-grinding It validates instant pre-grinding of the coffee dose

- Instant product preheating It allows enabling preheating only for selected products.

Example: the settings shown in the figure validate preheating for instant product 1 with 10 units of water and do not validate preheating for instant product 2. Preheating for an instant product is executed if: at least 3 minutes have passed since the mixing bowl was used; the amount of water for the instant product is < 50 units.

Recommended solutions

Instant product preheating should be set only if the machine is used together with the cabinet, which is equipped with a large discharge fluid thank.

- Clock (shown only if the clock module has been installed) It allows you to set current hours, minutes, day of the week, day of the month, month and year.

- Coffee / beverage pulse counter - shown only if the complete menus option is validated The electromechanical pulse counter 24V dc (option) allows to choose whether to count only coffee or all the beverages brewed.

- Text: Stand-by It allows you to enter the message displayed when the vending machine is in normal operating mode.

PREHEAT. SOLUBLES

SOLUBLE 1

SOLUBLE 2

By validating this function the vending machine execute a preliminary water brewing through the circuit corresponding to the selected instant product. The user can choose the instant products for which to validate the prewash by setting a value >0 for the water to be used for prewashing.

- Text: Dispensing It allows you to set the message displayed when the vending machine is brewing a product.

- Text: Out of Service It allows you to set the message displayed when the vending machine stops for a failure.

- Text: Preselection It allows you to set the message displayed when the preselection mode is activated.

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- Stirrer

It allows you to select the stirrer dispensing mode STIRRER ALWAYS: the stirrer is dispensed anyway;

STIRRER SUGAR: the stirrer is dispensed only if the beverage is served with sugar; STIRRER SUGAR or WITHOUT SUGAR: the stirrer is dispensed for all the beverages which should be served with sugar, although the user demands the beverage without it.

- key Instant

While the machine is normal operation mode, it allows to validate the key beverage 01 (Fig.39) as:

1  Preselection in this case, by pressing the key the vending machine displays the preselection message - preselection by default

- and make another beverage group available

(from 09 to 16), made up of 16 beverages or recipes that can be prepared and brewed. Example: after pressing the key beverage 01 PRESELECTION is activated and by pressing the key beverage 02 the vending machine brews the beverage/receipt 09 instead of the beverage

Important

With this configuration it is necessary to set the new beverage/receipt group available - see the BEVERAGE PREPARATION menu.

2 - Beverage 05: in this case, by pressing this key the beverage/receipt 05 is brewed. 3 - Disabled: in this case, by pressing this key no beverage will be brewed.

It allows to select which beverages will be enabled for multiple dispensing and the number of dispensing. The upper line will remain the same for all following operations, while the lower one will show the number of consecutive beverages. It is possible to set a value between 2 and 8.

- Beverage validation It allows to enable or disable the beverage keys.

The combination KEY - BEVERAGE NUMBER is indicated in fig.41.

fig.41

By pressing a disabled key during operation, the message NOT AVAILABLE will be displayed.

- Product before

It allows selecting the instant product for which you wish to enable powder dispensing befor water dispensing. This brewing cycle will be carried out only when the quantity of powder to be brewed does not exceed 22.

- Multiple beverage

It allows to set beverage multiple dispensing.

- Free vend button It allows to enable key P3 (Fig. 40, ref. 3) of the CPU card to the free dispensing of a product during the normal operating phase.

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- Cup key It allows to enable or disable the key beverage 01 (fig. 39) as:

1 - No cup: By pressing the No-CUP key before choosing a beverage allows to have it brewed without the cup. After pushing the preselection key, the user has 8 seconds to select the desired product. After this time the preselection is cancelled. 2 - Beverage 05: in this case, by pressing this key the beverage 01 is brewed. 3 - Disabled: in this case, by pressing this key no beverage will be brewed.

- Reset validation It allows to RESET the data in the maintenance menu (STATISTICS).

- Language It allows to select the language to be used by the machine.

- Modify password It allows to set a password or to modify the set one. The password consists of a number between 0001 and 65536. The 0000 value (default value) means no password. To set the password, press the UP and DOWN keys and confirm using the ENTER key.

- Complete menu It allows to choose whether the entries of the programming menu should be shown entirely or only partially. The least frequently used entries are highlighted by a frame outlined at 8.2.2 and can be shown only if in the data Y is set in this function.

PAYMENT SYSTEMS

The entries of the PAYMENT SYSTEMS are:

- Parallel coiner It allows you to enable the parameters of the parallel coiner, of the mechanical coiner, the cancelling machine and the choice of values to assign to the single money channels.

- Enable By setting Y, the control of the parallel coiner, the mechanical coiner and the cancelling machine is enabled. By setting N, a parallel coiner possibly attached to the vending machine is disabled.

- Coin value It allows setting the value of the coins transferred to the vending machine from the parallel coiner, the mechanical coiner and the cancelling machine. The following table shows the combinations channel/payment system.

Channel

1 2 3 4 5 6

- Banknote Reader It enables the parameters of the parallel banknote validator and the choice of values to be assigned to individual note channels.

Payment system

Parallel coiner parallel coiner Parallel coiner Parallel coiner Parallel coiner Parallel coiner/mechanical coiner Canceling machine/mechanical coiner

- Enable By setting Y, management of the parallel reader is enabled. By setting N, a parallel banknote reader possibly connected to the vending machine is disabled.

- Inhibition Level It allows setting the active level of the banknote readers inhibition level.

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- Banknote Value

Sets the value of banknotes transferred to the machine from the parallel reader.

- Protocol

It allows to choose the protocol used by the vending machine to communicate with the payment system installed on the vending machine:

1- Executive protocol; 2- BDV Protocol; 3- MBD Protocol; 4- PRICE HOLDING (ECS) Protocol. 5- No protocol 6- Master /Slave executive (the Vending

machine acts as a Master)

7- Master /Slave MDB (the Vending machine

acts as a Slave)

- Multivend

It allows to use possible residual credit to acquire other beverages. By setting N (no), the machine will store residual credit.

BEVERAGE BREWING

The vending machine can brew 8 beverages in direct mode, or up to 16, 8 of which by means of the preselection. Each beverage can be prepared using coffee beans and/or instant products. The technician can choose the desired products for the receipt (max 4) and the order of use. Each component is identified by a number or a digit (fig. 42).

Soluble 1

Soluble 2

Soluble 3

Coffee C

- Overpay time

It establishes the maximum time (expressed in seconds) after which the machine stores the displayed residual credit. It can be adjusted in 10-second steps. Setting 000 the function is disabled.

- Nation code

It allows setting the nation code - for example: ITALY = 0039.

- Scale factor

It allows to set the number of zeros fixed in the credit.

- Point position

It allows to set the point position of the decimal in the credit.

Fig. 42

- Sequence: Is the order in which the products making up the beverage are brewed. 0 means no product. Thus, the combination of digits C300 or C030 or 0C30, means that product 3 and coffee beans will always be dispensed. Based on the sequence, the settings of the parameters relevant to the products making up the beverage will be requested.

Sugar

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- Instant product: It defines the quantity of instant product to be dispensed.

Example:

BEVANDA A SOLUBILE 3: 005

005 indicates that 5 units of instant product 3 will be used. The quantity of instant product can be adjusted from 0 to 250 with steps of 1.

- Instant water: It defines the amount of water to be mixed with powder instant product.

BEVANDA A

Example:

ACQUA SOL.3: 022

3 indicates that water will be mixed with instant product 3. 022 indicates that 22 units of water will be brewed with the instant product. The amount of water can be adjusted from 0 to 500 with steps of 2. Coffee beans C

Important

In case the sequence includes more instant products, the sequence INSTANT - WATER will appear again. If parameter programming concerning the instant product (INSTANT - WATER) is such to extend powder brewing beyond water brewing, the vending machine stops powder dosing as to avoid an insufficient mixer rinsing and emits a beep. Check again the parameters set, in order to obtain a correct dispensing. Powder dispensing must end a few instants before the water dispensing so as to allow a good mixer rinsing.

- Coffee Water: It defines the quantity of coffee to be brewed.

Example:

BEVANDA 01 ACQUA CAFFE: 38

38 indicates that 38 water units will be brewed. The quantity of coffee can be adjusted from 0 to 500 with steps of 2.

- Sugar It defines the quantity of sugar to be brewed with the beverage. The following table shows the result of the different settings.

Setting

Sugar in the

beverage without

preselection

No sugar

No Sugar

Sugar in the

beverage with

preselection

Preselected quantity

No Sugar

- Beverage check: It allows you to perform brewing tests on the beverage just set. By pressing ENTER the display shows PRESS KEY and you can choose which key to press based on the type of brewing test:

- Key 2 Full beverage;

- Key 3 Beverage without cup, sugar and stirrer;

- Key 4 Only water;

- Key 5 Only powder.

TIMETABLE SETTING

The items of the TIMETABLE SETTING menu are:

- Never free

Products and beverages supplied should be paid.

- Always free

Products and beverages supplied are free.

Important

When the Time Keeper module is present, it is possible to set:

- washing times;

- witching on and off times;

- differentiated pricing times;

- free dispensing times.

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PRICE MANAGEMENT

The items of the PRICE MANAGEMENT are:

- Price table 99 price levels can be set.

- Beverage prices It allows to combine each beverage with one of the price levels set in the PRICE TABLE. The combination can be:

- GLOBAL (all beverages are given the same price level);

- SINGLE (each beverage will be given a special price level).

- Global setting

By pressing the UP and DOWN keys and confirming with ENTER, it allows you to choose the price level to be combined with all beverages.

- Individual setting

It allows you to choose the price level for each beverage. Select the beverage using the UP and DOWN keys and confirm with ENTER, then select the price level - from 001 to 099 - with UP and DOWN and confirm again with ENTER.

Beverage with cup

Beverage without cup

Beverage Price

Level 1

Level 2

Cup Price

Level 1

Level 2

Final Cost

0.55

0.50

Counters increased

Beverage counter and cup counter

Beverage counter

8.3 Maintenance menu

8.3.1 Accessing the maintenance menu

Open the door, insert the key into the safety switch (fig. 18) and press key P2, located on the CPU card (fig. 40, ref. 2) so as to enter the maintenance menu. Press P2 again, remove the key from the safety switch and close the VM and wait for the selfconfiguration process to end.

- Cup Price (displayed only if the Cup key is set in PRESELECTION mode)

It allows you to assign a price to the cup if cup preselection is activated. The VMC will calculate the cost of the product based on two components:

- a beverage

-a cup

therefore the operator will have to set the price of both components. The amount paid by the user for each product is the sum of the beverage price plus the cup price.

Here is a practical example. If: price level 1 = 0.50 price level 2 = 0.05

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MAINTENANCE ERROR

MESSAGE nn

English

This message is displayed only in case of error, otherwise ERROR LOG is displayed

ERROR LOG ERROR LOG /03

RINSING

BOILER EMPTYING BOILER EMPTYING

TOTAL SALESSTATISTICS

OVERPAY

BEVERAGE COUNTER

TT : 004500 PP : 002500

ERROR LOG RESET

>Y< N

BEVERAGE

0.00

DISCOUNT/INCREASE

0.00

BEVERAGE 1 TT : 000800 PP : 000500

BEVERAGE 2 TT : 000800 PP : 000500

ERROR LOG

Mxx Eyy dd/mmm hh:mm

ERROR LOG RESET

>Y< N

PR ICE 01

0. 00 00055

PR ICE 99

0. 00 00000

NORMAL

TT : 000300 PP : 000200

FREE

TT : 000015 PP : 000002

TT : 004500 PP: 002500

FREE

TEST

COIN TOTAL

0.00

BANKNOTE TOTAL

0.00

VM CODE

000000

RESET

BEVERAGE 9 TT : 000800 PP : 000500

BANKNOTE TOTAL BANKNOT01 00000

BANKNOTE TOTAL BANKNOT04 00000

RESET

>Y< N

TT : 000015 PP : 000002

TEST

Displayed only if RESET is enabled in SYSTEM MANAGEMENT (resets both statistics and counters)

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English

8.3.2 Description of maintenance

menu messages

MAINTENANCE

IThis function allows to show and reset the errors that may be present. It is also possible to upkeep the vending machine. The error can be reset through the maintenance menu or using the Automatic Error Reset mode.

Important

The latter, designed to be used by unskilled technical personnel, can be activated without entering the programming/maintenance menu and tries to remove automatically any (noncritical) error conditions that may occur in the V.M .

Operational defects

This mode does not eliminate all error conditions, but only those caused by operational defects.

Errors are divided into two groups (defect and failures) according to their criticality and therefore according to the easiness of removing the causes that determined them. Defects include error conditions automatically recovered when their cause ceases to exist, as well as those conditions requiring an operators intervention that, consequently, can be removed only upon the operators request. Failures, on the contrary, always require a technical intervention of skilled personnel.

The following table shows the error conditions divided into their two categories

Failures

Self-reset

No cups (cod. 08) Drain tank full (cod. 09) No brew group (cod. 20)

No water (cod. 01) No coffee (cod. 02) Brew group blocked (cod. 03/04) Cup s blocked (cod. 10) Beverage/s blocked (cod. - -)

automatic reset

Recommended solutions

In maintenance mode it is possible to:

- move the gear motor of the brew group by pressing beverage key 2;

- have the mixer rinsed by pressing beverage key 3;

- display for 5 seconds total and partial counters by pressing the beverage key 4.

- move the cup release / cup bracket gear motor by pressing beverage key 6;

- reset errors by pressing beverage key 8

manual reset

Flowmeter (cod. 05) Arm blocked (cod. 06/07) Boiler 1 temp. sensor (cod. 14) Eeprom memory (cod. 16) Cup basket blocked (cod. 17) No timekeeper (cod. 25) Position of decimal point (cod. 31)

- Error / Message nn It describes the current error - check the cause in section 12 Error messages.

If there are no errors present, this message is not displayed. After checking the cause of the error, press the ENTER key to reset the vending machine - for the complete list of errors see section 12.

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English

- Automatic Error Reset Simplified mode (for technical unskilled personnel) for error reset that, when implemented, tries to remove any non-critical error condition in the VM operation.

Starting the Error Reset Procedure

The error-reset procedure is started by pressing both the P1 Programming and P2 Maintenance simultaneously for at least 5 seconds - see fig. 40, ref. 1 and ref. 2. A beep signals the procedure start. Reset Procedure in Absence of Errors If no failure is present, the display shows the message Ok - 0/0. The user can go back to the standard mode by pressing ENTER. In this way, a quick system check-up by the operator is also assured.

Reset Procedure in Presence of Errors In presence of errors the procedure consists of two phases:

1. Error list;

2. Error removal (attempt to remove).

1- Error list

The VM tries, in sequential order, to remove the errors automatically. During this phase the error subject to the reset procedure is displayed; In the second line of the display there is a status bar: the bar elements are made by points (.). At the end of each attempt the display shows the message Ok/Fail and then proceeds with the following step. If, at the end of the sequence, all the errors have been removed, the reset has been carried out successfully; otherwise - if one or more errors could not be removed - it failed. Successful Reset The VM shows the message  Ok - N/N with a long single beep. N indicates the number of errors removed. The vending machine is reset by pressing the

ENTER key.

Reset failed

If, at the end of this procedure, at least one error condition remains unchanged, the display will show the message Fail X/N where X is the number of errors that could not be removed and N the total number of errors detected. The message is accompanied by some short beeps. The vending machine is reset by pressing the ENTER key.

The VM displays a list of errors detected. The first line of the display indicates the total number of errors ERRORS XX. The second one displays their descriptions on one or more screens. This list shows current error or trouble messages: Each message is displayed on a single screen page containing their descriptions, for example: NO WATER 01. The user can pass to the following screen page by pressing ENTER. By pressing ENTER again after viewing the last screen, the user will remove the errors.

2 - Error removal (attempt to remove).

- Error Log The VM stores in its internal storage significant incidents occurring in the VMC (for example errors, trouble signals etc.) The storage takes place at the detection of the error condition and consists in storing the following information:

1. error or failure code

2. location of the signal source

3. day, month, hour and minute of the error detection - this information is given only if the VM is equipped with a timekeeper.

The information is included in a list that can contain up to 50 elements, over that limit the information is stored starting by position 1 (previous information will be lost).

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English

The following menu displays the LOG:

MAINTENANCE

ERROR LOG

BOILER EMPTYING

Ways of accessing stored information:

OPERATION

Accessing log

METHOD

Using the Maintenance/ LOG MONITOR menu

ERROR LOG /03

ERROR LOG RESET

ERROR LOG 03/03

Mxx Eyy dd/mmm hh:mm

ERROR LOG RESET

>Y< N

DISPLAY MESSAGE

LOG MONITOR Yxx Cyy dd/mmm hh:mm

Yxx = indicates WHERE the error has occurred Y = S è instant product Y = C è coffee (e.g.: S01 = instant 01) Cyy = error or failure code C = E è error code C = W è failure code dd = day of the month mmm = month hh = hour mm = minute Use + and - to scroll the list.

Resetting log

Viewing all the information (including cancelled information)

Use the appropriate menu

Enter the error list and press the beverage button 5

Actually, the log will not be erased, the VM will merely display the information stored subsequent to this operation

The VM will once again display all information.

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- Washing It allows to rinse the brewing circuits of instant products. By pressing the ENTER key the automatic cycle starts, thus activating in sequence each instant product circuit.

English

Recommended solutions

To wash the circuit of a single instant product you need to keep the beverage keys pressed:

- Beverage key 2: instant 1 wash

- Beverage key 3: instant 2 wash

- Beverage key 4: instant 3 wash

- Boiler emptying It enables starting the automatic boiler discharging cycle.

STATISTICS

This item enables displaying statistical data, total sales amount (which can be divided per beverage), total and partial number of brewings, the amount of coins and banknotes.

8.4 Software updating

The VM control program is in the flash memory inside the microcontroller. The software can be updated by using an external EPROM or FLASH memory.The following is the general procedure of the operations to be carried out for the above mentioned updates.

Strip 16x2 for SW

updating

Fig.43

- switch on the vending machine. The vending machine checks if a suitable external memory is present. If this is the case, the following message is displayed:

PRESS P1 TO UPDATE FROM VX.yz > TO A.bc

- the message on the second line indicates that if the program is updated you will pass from the current version (X.yz) to the update flash version (A.bc);

External EPROM or FLASH memory

The procedure is the following:

- turn off the vending machine;

- disassemble the TIMEKEEPER (if any);

- insert the external memory on a strip of 16x2 (fig.43) with the section showing PIN 1 turned upwards. Make sure the memory pins are all fully fitted, so that it perfectly fits the strip 16x2.

- to upgrade the software press the internal key P1 (near the corner) of the CPU card, any other key will have no effect.

- The software requires about 30 seconds to be updated and the procedure end is signalled by a message on the display;

- turn off the vending machine;

UPDATE COMPLETED

- disassemble the external memory;

- assemble the TIMEKEEPER (if present).

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English

9 - MAINTENANCE

9.1 Cleaning and loading

Important

Some operations should be carried out regularly in order to guarantee the correct operation of the machine; some of these operations are essential so as to comply with sanitary rules in force. These operations should be executed with the vending machine off and open; cleaning should be done prior to product loading.

Warning

Wash components with warm water only, without using detergents or solvents that could change the shape and the performance of the machine. Do not wash removable components in the dishwasher.

During the cleaning and maintenance operations do not stress the machine electrical parts. Do not clean these electrical parts with wet clothes and/or degreasing detergents. Remove powder residues with a jet of dried compressed air or with an antistatic cloth.

9.1.1 Daily cleaning

It is aimed at preventing the proliferation of bacteria in the areas in contact with foodstuffs. These operations are to be performed with drinkable water, clean brushes and cloths.

Fig.44

- brewing outlet - clean inside and outside (fig.45 ref. 1 and ref. 2)

1 2

Fig.45

- remove the unit in order to make cleaning easier (fig.46) and then remove coffee powder residues with a brush.

Proceed as follows:

Remove and rinse carefully:

- powder conveyors, suction chamber, water conveyor ring, mixing chamber and fan, brewing spouts (fig.44)

Fig.46

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English

- empty and clean the dump box (fig.47) or

clean the conveyor.

fig.47

moisten a cloth and wipe carefully:

- all the visible parts of the brewing area (fig.49 and 50).

fig.49

- empty and clean the coffee residue drawer (fig.48)

fig.48

Fig.50

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English

- the drain channel of the coffee group (fig.51).

Fig.51

- silicon drain hoses (fig.52)

9.1.2 Weekly cleaning

Remove all containers and wipe with a damp cloth all container supporting areas, the bottom and outside of the machine and above all the brewing area (fig. 53).

Fig.52

Important

Carefully blot all parts before reassembling them.

Fig.53

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9.1.3 Product loading

Load products and/or consumable stores when necessary. For these operations refer to the first-installation procedure, described in section 6.8.

9.2 Maintenance

English

Remove and rinse all the visible parts of the brewing area.

Empty the liquid waste trays, rinse and/or replace them.

Empty the dump box.

Remove all containers and wipe with a damp cloth all container supporting areas, the bottom and outside of the machine and above all the brewing area.

Disinfect all parts in contact with foodstuffs.

Remove and rinse the COFFEE GROUP, lubricate all moving parts with silicon grease for food use.

EVERY

DAY

EVERY

WEEK

EVERY

MONTH

EVERY

SIX

MONTHS

EVERY

10,000

STROKES

Replace gaskets and filters.

Important

Carefully blot the upper and lower filter and blow with compressed air. During cleaning and maintenance operations do not stress the following electrical parts: keyboard card, cpu card, dosing coil, sugar coil.

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English

9.2.1 Scheduled and unscheduled maintenance

The operations described in this section are intended as an example as they depend on different variables, such as: water hardness, humidity, products used, conditions and quantity of work

Warning

Make sure the vending machine is off before performing any operation requiring to disassemble some of its parts.

Have the following operations performed by qualified personnel only. If the operations are to be performed with the machine on, choose trained personnel.

- lower filter rod (1).

- connecting rod (2)

- rails (3)

Replace gaskets and filters every 10,000 strokes.

- gaskets

Upper filter (fig. 55):

More complex interventions, such as removing limescale from the boiler, require a deep knowledge of the machine. Disinfect all the parts in contact with foodstuffs using chlorine-based products on a monthly base, as described in section 4.0.

9.2.2 Brew group maintenance

Plastic group. It is advisable to remove it and rinse carefully with hot water on a monthly base; every 5,000 strokes and, in any case, every month all moving parts of the group must be lubricated with silicon grease for food use (fig.54).

fig.55

- loosen the upper pin (1) with the wrench supplied with the machine.

- manually unscrew the filter (2).

Lower filter:

- unscrew the two side screws (ref. 1, fig. 56) and remove the upper piston stop (2).

fig.54

fig.56

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- manually rotate using the wrench supplied with the machine until the lower filter is flush with the cup (fig. 57).

- unscrew screw (1) and replace filter (2) (fig.57).

- reassemble all the parts following the reverse order.

English

fig.57

Important

Carefully blot the upper and lower filter and blow with compressed air.

9.3 Adjustments

9.3.1 Dose and grinding

adjustment

The vending machine is delivered having standard values set by the manufacturer, in particular:

- around 7.0 g of coffee powder

In order to make the most of the product used, check the following:

- ground coffee quantity adjustment. Modify the quantity used by means of the two levels of adjustment:

1- coarse adjustment: release the adjustment

lever from the rack and place the dragging tooth of the inner bulkhead on one of the 4 positions available, which indicate the basic quantity area (6 g  7 g  8 g  9gr) (fig.58A)

fig.58

fig.59

2- fine adjustment: engage the adjusting lever

into the rack slot corresponding to the dose you require. (fig.58B).

- coffee grinding adjustment. Turn the rack (fig.59) until you get the grinding. After any adjustment three selections are necessary before the new setting becomes effective.

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English

9.4 Cup releasing device cleaning and adjustment

Importante

Before removing the cup realesing device, make sure the cup bracket is in the brewing position that is the fork that holds the cup is positioned under the brewing nozzles. If this is not the case, stop and then restart the machine to allow the automatic positioning of the cup bracket.

Remove the release ring locking screw. Remove the device by unhooking the elastic hook of the ring (fig. 60) Check the satellite scrolls and, if need be, rinse the device so as to remove dirt.

Important

Carefully blow all the inner parts with compressed air before assembling the ring, making sure that the cup bracket is in the brewing position - that is the fork that holds the cup is positioned under the brewing nozzles. If this is not the case, stop and then restart the machine to allow the automatic positioning of the cup bracket. Reassemble the release ring making sure that the operating knob arrow is aligned with the reference notch on the cup dispenser housing (fig.61)

fig.60

fig.61

In case of disassembly of all the internal parts of release ring assembly, refer to the specific assembling instructions (fig.62)

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English

ALIGN THE FIVE SCROLLS REFERENCES

ALIGN THE TWO ARROWS

fig.62

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English

9.5 Resin regeneration (where the water softener is provided)

Resin regeneration is to be carried out according to the water of the system to which the dispenser is connected. Use the table below as a reference:

WATER HARDNESS

°French

SELECTION NUMBER

60cc

25000

12500

9500

6500

5000

130cc

12500

6000

4500

3000

2500

- remove the cover and introduce 1.5 kg salt

- refit the cover

- turn the machine on and drain the water until it is no longer salty

- power the machine off and close the tap.

This operation takes about 30/45 minutes.

The appropriate kits available on the market can be used to check water hardness and therefore the times and modes for intervention.

The operation can be carried out as follows:

- power the machine off

- turn the lower tap taking care to place the related hose into a bucket or better into a drain system (fig.63).

fig.63

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English

10 - INACTIVITY

If the automatic vending machine remains inactive for a long time it is necessary to take certain preventive measures:

- with the machine on, start the automatic

emptying process of both the hydraulic circuit and the boiler (see PROGRAMMING AND MAINTENANCE MENU in section 8).

- once it is over, disconnect the machine from

the power and hydraulic supply

- disassemble the closing panel on the back

of the machine.

- complete the emptying of the tank with float

by removing the hose clamp located on the air-break device drain hose

- once the emptying is over, refit the hose

clamp (fig.64)

11 - DISMANTLING

Empty the products and water as described in the previous section. For dismantling, it is advisable to disassemble the machine parts according to their composition - plastic, metal etc. Afterwards, deliver the divided parts to the specialised companies. If a refrigerating unit is present, give it without disassembling it to companies authorized for the disposal of this particular part.

fig.64

- assemble the closing panel on the back of

the machine.

- unload all products from the containers

- wash all the components that are in contact

with foodstuff as previously described

- empty the trays from dry and liquid dumps,

then clean them accurately

- clean all vending machine internal and

external surfaces with a cloth

- protect the outside of the machine with plastic

film or a bag

- store in dry, sheltered environments at a

temperature not lower than 1°C

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English

12 -TROUBLESHOOTING

GUIDE FOR THE MOST COMMON FAILURES OR ERRORS

DISPLAY MESSAGES

This section will show the messages displayed:

1. during normal operation;

2. in case of failure (error messages).

Messages during operation

The table below shows a list of messages displayed during the standard operating phases.

Error code

Messaggio

SAECO SG200 SAECO

WAIT FOR PRODUCT

SUGAR 1-X SUGAR 2-XX SUGAR 3-XXXXX SUGAR 4-XXXXXXX

PRESELECTION

COFFEE NOT AVAILABLE

Cause

The vending machine is waiting

Beverage dispensing in progress

SUGAR QUANTITY to be dispensed with the beverage.

preselection enabled

Coffee bean container is empty

Cure

Carry out the supply (see section 7)

NOT AVAILABLE

NO CHANGE AVAILABLE

NO LINK

Type of product not available

The coin stacking tube level is under the preset limit

The VM does not detect any communication if the payment system is selected

Add coins into the change giving coiner

Check the dialogue with the payment system

Page 57

Out of service/Failure conditions

In particular situations, the VM can be fully or partially out of service. There are 3 categories (classified by severity):

A. failures due to scheduled maintenance

conditions which partially block the VM. By these failures (out of coffee, too many dump in the box, out of cups  in case of cup preselection) the VM is not out of service but its dispensing function is somehow limited ;

B. failures due to scheduled maintenance

conditions which block the VM fully. By these failures (out of cups, no water, too many dumps in the box, too high water level in the residues tray) the VM product dispensing is disabled, thus inhibiting the payment systems;

English

C. out of service conditions which disable the

entire VM. The VM is brought to this condition when it detects failures which are not solvable with scheduled maintenance. In this condition, the payment systems are inhibited and no VM load can be operated.

The following table resumes all failure and/or error conditions which may occur on the VM, listing for any of them:

 possible cause description  category;  associated code (i.e. the code shown in

maintenance and registered in the error log);  effect on the VM state;  how to restore the VM normal operation - once

the failure/error cause has been removed

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English

Description

no water (see air-break device control section)

no coffee

brew group did not reach the dispensing position

brew group did not reach the rest position

turbine impulses not read

cup bracket not in position

Failure/

error

Saeco SG200E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual