All parts of the present service manual are the pro perty of Saeco International Group. All rights rese rved. The manufacturer
is not responsible for any errors or omissions in t he present document. Any reproduction or unauthoris ed use of this manual
without the prior written permission of the manufac turer or by contractual agreement is prohibited.
INCANTO S-CLASS
INCANTO
INCANTO rondo
INCANTO classi
c
INCANTO de luxe
INCANTO sirius
SERVICE
MANUAL
Revision: 1
from page 03 to page 110
from page 111 to page 196
INCANTO easy
INCANTO
INCANTO rapidsteam
INCANTO digital
INCANTO digital SBS
Revision: 5
Saeco
Saeco International Group FEB.: 2005
All parts of the present service manual are the property of Saeco International Group. All rights reserved. The manufacturer
is not responsible for any errors or omissions in the present document. Any reproduction or unauthorised use of this manual
without the prior written permission of the manufacturer or by contractual agreement is prohibited.
INCANTO S-CLASS
INCANTO rondo
INCANTO classic
INCANTO de luxe
INCANTO sirius
SERVICE
MANUAL
Revision: 1
Saeco
Table of contents
1. Introduction
2. Technical data
3. Operation
4. Functions and timing
5. Service programme
6. Faults
7. Repairs / Service Schedule / Final Test
8. Disassembly
9. Circuit diagrams
Saeco International Group REV.1 FEB.2005
CHAPTER 1
INTRODUCTION
Page
1. Documents required 1
2. Equipment 1
3. Material 1
4. Safety instructions 1
5. Overview of product range 2
Saeco International Group REV.1 FEB.2005
INCANTO S-CLASS 1. INTRODUCTION
Comments
Temperature measuring deviceTemperature range > 200ºC
Suitable for point measurements
3. Material
Bolt adhesive
Temperature resistance ≥ 2ŖŖǚȱ
ǻȱȱǼȱ
User's choice
Grease for grinder gear !Saeco
4. Safety instructions
All prescriptions and regulations in force regarding the repair of electrical equipment must be
observed!
The machine must be disconnected from the main power supply before performing repair work.
Switching the machine off is not an adequate measure.
The Incanto coffee machine is classified under Protection Class 1. Protective devices must be
tested once the repair work has been completed (HG 701).
1. Requirements for operation
• Service manual
• Operating instructions where available
2. Equipment
In addition to an electrical workshop, the following standard tools are necessary:
QtyDescription
1 Special screwdriver (Pozi)Size: PZ1
1 Special screwdriver (Pozi)Size: PZ2
1
Ulka reciprocating piston pump,
230V, 50 Hz, 48 W, Type EX5, 20 l/h, approx. 15 bar
Safety valve: Defibration safety valve (17 bar) connected directly to
pump.
Approx. 437W / 130ȍ on instantaneous water heater
Cup warmer: -
Approx. 1.7l max.
Boiler capacity: Approx. 1.0 ccm, 10 ml volume
1. Technical data (Incanto rondo)
INCANTO rondo
Technical data
Power supply/output: 230V 50Hz 1250W
Safety system: 170°C Safety thermostat for instantaneous water heater
Temperature monitoring:
Heating system: Instantaneous water heater (1090 W) for coffee, hot
Pump:
Water filter: In water tank, installed at outlet.
Gearmotor: Direct current, 30 - 35 V
Gear resistor:
Grinder: Flat milled grinder (ceramic discs)
Grinder motor: 230V Direct current
Second doser: Pulse control (approx. 6-12g)
Power consumption: During heating - approx. 4.5 A
Pump pressure: Max. 15 bar
Dimensions W x D x H in mm: 285/400/375
Weight: Approx. 9kg
Capacity of coffee bean container: Approx. 300g
Capacity of water tank:
De-aeration time: Approx. 10 for initial start-up
Heating time: About 45 sec.
Steam heating time: About 25 sec.
Coffee dispensing temperature: Approx. 86° C
Grinding time: 8 sec. /10g
Time to make expresso: Approx. 28 sec. for 50 ml
Time to make cup of coffee: Approx. 40 sec. for 100 ml
PTC - KTY Temperature sensors transmit respective
temperatures to electronic system
water and steam dispensing.
Saeco International Group REV.1 FEB.2005 Page 1/2
2. TECHNICAL DATA INCANTO S-CLASS
230V 50Hz 1250W
Safety system: 170°C Safety thermostat for instantaneous water heater
Pulse control (approx. 6-12g)
Power consumption: During heating - approx. 4.5 A
About 25 sec.
Coffee dispensing temperature: Approx. 86° C
2. Technical data (Incanto classic, de luxe, sirius)
INCANTO classic, de luxe, sirius
Technical data
Power supply/output:
Temperature monitoring:
Heating system: Instantaneous water heater (1090 W) for coffee and
Pump:
Safety valve: Defibration safety valve (17 bar) connected directly to
Water filter: In water tank, installed at outlet.
Gearmotor: Direct current, 30 - 35 V
Gear resistor: Approx. 437W / 130ȍ on instantaneous water heater
Cup warmer: Foil heating (approx. 8 W / 6.3 Kȍ at room
Grinder: Flat milled grinder (ceramic discs)
Grinder motor: 230V Direct current
Second doser:
Pump pressure: Max. 15 bar
Dimensions W x D x H in mm: 285/400/375
Weight: Approx. 10kg
Capacity of coffee bean container: Approx. 300g
Capacity of water tank: Approx. 1.7l max.
Boiler capacity: Approx. 1.0 ccm, 10 ml volume
De-aeration time: Approx. 10 for initial start-up
Heating time: About 45 sec.
Steam heating time:
Grinding time: 8 sec. /10g
Time to make expresso: Approx. 28 sec. for 50 ml
Time to make cup of coffee: Approx. 40 sec. for 100 ml
PTC - KTY Temperature sensors transmit respective
temperatures to electronic system
hot water dispensing.
Pipe heating (1090 W) for steam dispensing
Ulka reciprocating piston pump,
230V, 50 Hz, 48 W, Type EX5, 20 l/h, approx. 15 bar
pump.
temperature)
Page 2/2 REV.1 FEB.2005 Saeco International Group
Saeco International Group REV.1 FEB.2005
CHAPTER 3
OPERATION
Page
1. Operation (Incanto rondo)
1.1. Control panel 1
1.2. Operating instructions 2
2. Operation (Incanto classic)
2.1. Control panel 4
2.2. Operating instructions 5
2.3. User programme 8
3. Operation (Incanto de luxe)
3.1. Control panel 9
3.2. Operating instructions 10
3.3. User programme 14
4. Operation (Incanto sirius)
4.1. Control panel 16
4.2. Operating instructions 16
4.3. User programme 20
INCANTO S-CLASS 3. OPERATION
1. Operation (Incanto rondo)
1.1. Control panel
Saeco International Group REV.1 FEB.2005 Page 1/21
3. OPERATION INCANTO S-CLASS
1
Unpack machine.
Check for damage.
Open hot water pressure
valve until water flows.
Flashes Flashes
Reset filter counter
Button 1 Coffee
Flashes
Immediate
ON
ON
Clean coffee bean container
As required.
Clean brewing unit and lubricate
Clean filter
1 x per month
1.2. Operating instructions (quick reference)
2 Install Aqua Prima filter.
3 Fill water tank
4 Fill coffee beans container.
5 Connect mains plug.
6 Turn on main switch.
7 De-aerate water circuit.
Heating stage (approx.
Ready
8 Press steam button.
9 Pre-select cup fill volume with
setting button.
10 Place cup under dispenser.
11 Press start button (coffee
Empty dregs drawer
Empty drip tray
Clean water tank
Clean the housing
Rinse brewing unit
Descale
Dispensing steam
Hot water dispensing
Heating stage.
To warm coffee.
To froth milk.
Cool by de-aerating.
Cleaning
Storage capacity 12 tabs.
After 12 tabs.
As required.
As required.
1 x per week
Depending on water hardness.
Flashes
ON
ON
Flashes Flashes Flashes
ON
Page 2/21 REV.1 FEB.2005 Saeco International Group
INCANTO S-CLASS 3. OPERATION
Medium water (15º-21ºdH) About every 2 months
About every 3 months
2 Fill water tank with descaler according to
the relevant instructions (Saeco descaler).
Place an appropriately sized container under the
HWS nozzle.
6 Close HWS valve
Troubleshooting
No display
No power supply to machine.
Check mains fuses / Is machine plugged in? / Is
main switch turned on?
- Pre-heat cups
- Clean brewing unit if necessary
Heating time too long, water quantity
insufficient
- Descale machine
LED 1 Coffee, LED 2 Coffee and Steam
LED flash
- Overheating: Remove hot water until only expresso
and coffee buttons are lit.
Warning LED flashes
- Dregs drawer/drip tray not installed.
- Brewing unit not installed.
- Doors not closed.
- Grinder obstructed.
- Gears obstructed
- Contact an authorised service centre.
Water hardness
Very hard water (over 21ºdH) About every 4 weeks
Hard water (15º-21ºdH) About every 6 weeks
Soft water (4-7ºdH)
Soft water (0-3ºdH)
Descaling procedure
Action
1 Remove Aqua Prima filter from water tank.
3 Open HWS valve
4 Turn machine off.
5 Turn machine on and repeat Points 3 to 5
until the descaler mixture is used up.
7 Fill tank with fresh water.
8 Rinse (until tank is empty)
9 Re-install Aqua Prima filter in water tank /
Fill tank.
Fault
Coffee is not hot enough
No hot water/steam
Hot water/steam nozzle blocked
The brewing unit cannot be removed.
Cannot dispense
Filter warning LED lights up
(MACHINE NOT LOCKED)
Warning LED lights up
Descaling frequency
Without Aqua Prima
About every 3 months
About every 6 months
Comments
Remove approx. 1/4 litre
Allow descaler to act for 10 min.
Open HWS valve
Descaling complete
- Descale if necessary
- Clean nozzle out with needle
(with machine turned off and closed rotary
valve/HWS valve).
- Close service door.
- Turn machine on (brewing unit moves to home
position)
- Install Aqua Prima filter.
Reset: Press steam button until filter warning LED
flashes
- Fill water tank.
- Fill coffee beans container.
- Empty grinds container
With Aqua Prima
About every 6 weeks
About every 2 months
About every 6 months
About every 6 months
Remedy
Saeco International Group REV.1 FEB.2005 Page 3/21
3. OPERATION INCANTO S-CLASS
2. Operation (Incanto classic)
2.1 Control panel
Page 4/21 REV.1 FEB.2005 Saeco International Group
INCANTO S-CLASS 3. OPERATION
Expresso
LED
Check for damage.
container.
Heating stage
(approx. 1.5 min).
Light
flashes
Light
flashes
quantity for each selection
button.
• Coffee
• Expresso
Depending on cup
size.
Programme by
keeping the coffee
selection button
pressed until the
desired quantity is
reached.
Light
flashes
For
expresso
program
ming
Light
flashes
For
coffee
program
ming
Press once = 1 cup of
coffee
Light
flashes
(flashes)
button).
Press twice = 2 cups
of coffee.
Light
flashes
2 x
interval
(flashes)
2 x
interval
dispenser.
Place powder coffee
in powder container
(1 measuring
spoonful)
Dispensing steam
2.2. Operating instructions (quick reference)
Powder
1 Unpack machine.
2 Fill water tank
3 Install Aqua Prima filter. Wait for 30 min.
4 Fill coffee beans
5 Connect mains plug.
6 Turn on main switch.
7 De-aerate water circuit.
Ready
8 Press hot water button
(about 6 sec.)
9 Programme coffee
11 Place cup under
12 Select powder button and
relevant coffee button:
Expresso / Coffee
13 Open HWS valve
Action
Getting started
Reset filter counter
Making coffee
Coffee dispensing / Powder coffee
Light
Press hot water
button
Open hot water
pressure valve until
water flows.
Filter LED flashes
briefly.
Only one coffee can
be dispensed at a
time.
Immediately ready
Comments
button
LED
Light
flashes
flashes
ON
ON
ON
ON
Light
flashes
Coffee
LED
Light
flashes
Light
flashes
ON
ON
(flashes)
ON
Hot water
LED
Light on
10 Press start button (coffee
Saeco International Group REV.1 FEB.2005 Page 5/21
3. OPERATION INCANTO S-CLASS
14
Water removal
complete
ON
ON
ON
Empty dregs drawer
Storage capacity of 12 tablespoons (Reset - empty only when
indicated and with machine on)
Very hard water (over 21ºdH) About 2 - 4 weeks
About 4 - 6 weeks
Soft water (4-7ºdH)
About every 3 months
About every 6 months
Fill water tank with commercial
descaler according to the
relevant instructions (Saeko
descaler recommended).
Light flashes
Open HWS valve
The pipes are rinsed with
descaler at intervals. (Duration:
approx. 45 min)
ON
Hot water dispensing
Press hot water button.
15 Open HWS valve
16 Close HWS valve
17 Press hot water button.
Empty drip tray
Clean water tank.
Clean coffee bean container.
Clean the housing.
Rinse brewing unit
Clean brewing unit and lubricate
Clean filter
Descale
Water hardness
Hard water (15º-21ºdH)
Medium water (15º-21ºdH) About every 2 months
Soft water (0-3ºdH)
Or when descaling requirement indicated.
Descaling procedure
Action
Need to descale
Place an appropriately sized
Keep the descaling button
pressed for about 5 sec.
Programme end
Close HWS valve
Rinse (fill tank 2x)
Install Aqua Prima filter. Off
Immediately ready
Water removed
Steam mode
Comments
Remove the Aqua Prima filter
from the tank.
container under the HWS
nozzle.
Descaling programme is
activated.
When flow meter takes in air.
Descaling programme complete. Off
Open HWS valve
Cleaning
After 12 servings
As required.
As required.
As required.
As required.
1 x per month
According to indicator.
Descaling frequency
Without Aqua Prima
About 4 - 6 weeks
About every 6 months
ON
ON
ON
With Aqua Prima
About every 2 months
About every 3 months
About every 6 months
Descale LED indicator
Light flashes
Light flashes
ON
LED of all 5 buttons flash
Off
ON
ON
ON
ON
ON
Off
Page 6/21 REV.1 FEB.2005 Saeco International Group
INCANTO S-CLASS 3. OPERATION
Remedy
Turn on main switch.
The machine does not switch
on.
The machine is not connected to the
mains power supply.
Check plug and connection.
The cups are cold.
Pre-heat cups.
The coffee is not hot enough.
A low temperature has been set.
Set the machine to a higher
temperature.
Only hot water is dispensed
when powder coffee is
selected.
No powder coffee has been filled.
Fill powder coffee and start
once again.
No hot water or steam.
The nozzle is obstructed.
Clean nozzle out with
needle.
Dial is closed!
The machine is switched
off!
Machine heating takes a long
time.
The machine is heavily calcified.
Descale the machine.
The brewing unit cannot be
removed.
The brewing unit has stopped in an
incorrect position.
Close doors and switch on
the machine.
The machine performs a re-
positioning.
Grind too fine.
Set grind to higher level.
Turn knob in clockwise
direction.
Coffee dispensing insufficient
or absent.
SBS is set to the right side.
Turn SBS knob to the left.
The descaling indicator flashes
(machine not locked)
- Descale
Coffee beans/grinds container LED
flashes
- Empty grinds container
(for min. 6 sec. / machine must be turned on)
Filter indicator flashes (machine not
locked)
- Replace Aqua Prima filter / turn indicator off
(press the hot water button for about 6 sec. until
filter indicator light flashes).
Fault
Troubleshooting
Cause
Cannot dispense
Water LED lights up
Water LED flashes
Coffee beans/grinds container LED
lights up
Warning LED lights up
Warning LED flashes
- Fill with fresh water
- De-aerate machine
- Fill with coffee beans
- Correctly install brewing unit, drip tray and grinds
container, and close door.
- Grinder obstructed.
- Gears obstructed
- Contact an authorised service centre.
Saeco International Group REV.1 FEB.2005 Page 7/21
3. OPERATION INCANTO S-CLASS
LED indicator
Water
hardness
setting for
descaling
indicator
Powder
coffee
(Press to
activate an
additional
LED and then
change
descaling
interval.)
0 – very soft water (0º - 3ºdH) 800l
1 – soft water (4º - 7ºdH) 400l
2 – medium water (7º-14ºdH) 200l
3 – hard water (14º-21ºdH) 100l
4 – very hard water (over 21ºdH) 50l
1
1+2
1+2+3
1+2+3+4
1+2+3+4+5
1
1+2
1+2+3
1+2+3+4
When using
a filter, the
next interval
can be
chosen.
Pre-brewing
Coffee
ON/OFF (LED lit up means programme
activated)
Coffee Beans Low LED
2.3. User programme (Incanto classic)
The table below indicates the various settings and programmes which can be selected through the user
programme options.
Access: The machine must be turned on with the expresso and hot water buttons pressed in order to
enter the programming mode.
Function
Rinse
programme
Button
Expresso
Status
ON/OFF (LED lit up means programme
activated)
Without
filter
Water Low LED
With filter
Page 8/21 REV.1 FEB.2005 Saeco International Group
INCANTO S-CLASS 3. OPERATION
3. Operation (Incanto de luxe)
3.1 Control panel
Saeco International Group REV.1 FEB.2005 Page 9/21
3. OPERATION INCANTO S-CLASS
Heating stage (approx. 80 sec.) Heating
See user menu.
each selection button.
• Expresso lungo
• Coffee
• Expresso
Depending on cup size.
Programme by keeping the
coffee selection button pressed
until the desired quantity is
reached.
Quantity programme
appropriate button.
Press once = 1 cup of coffee
Press twice = 2 cups of coffee.
1 Coffee
2 Coffees
14 Press powder button and select
relevant coffee button
(expresso lungo / coffee /
expresso)
Only one coffee can be
dispensed at a time.
Select product
Powder coffee
3.2. Operating instructions (quick reference)
1 Unpack machine.
2 Install Aqua Prima filter.
3 Fill water tank
4 Fill coffee beans container.
5 Connect mains plug.
6 Turn on main switch.
7 De-aerate water circuit.
Ready
8 Activate water filter.
9 Set water hardness.
10 Programme coffee quantity for
11 Set dispensing time.
Place cup under dispenser.
12 Select programme and press
13 Place cup under dispenser.
15 Open HWS valve
16 Press hot water button.
17 Open HWS valve
18 Close HWS valve
19 Press hot water button.
Action
Getting started
Making coffee
Check for damage.
Wait for 30 min.
Self test/
Press hot water button.
Open hot water pressure valve
until water flows.
Activate counter + reset
Only machines with SBS
Coffee dispensing / Powder coffee
Dispensing steam
Hot water dispensing
Place powder coffee in powder
container (1 measuring
spoonful)
Immediately ready
Immediately ready
Water removed
Water removal complete
Steam mode
Comments
Display
Heating
Hot water
Heating
Select product
Ready for operation
Filter symbol
Select product
Ready for operation
Steam
Select hot water /
product
Ready
HOT WATER
Select hot water /
product
Ready
Select product
Ready for operation
Page 10/21 REV.1 FEB.2005 Saeco International Group
INCANTO S-CLASS 3. OPERATION
Empty dregs drawer
Storage capacity of 12 tablespoons (Reset - empty only
when indicated and with machine on)
Descaling procedure
Remove the Aqua Prima filter. Descale
Open HWS valve
The pipes are rinsed with
descaler at intervals. (Duration:
approx. 45 min)
Machine is descaled.
Fill tank.
Rinse machine.
Press button
Close HWS valve
Rinse programme complete
Fill water tank.
Install Aqua Prima filter.
Select product
Ready for operation
The descaling indicator turns off automatically after completion of the descaling process!
Empty drip tray
Clean water tank.
Clean coffee bean container.
Clean the housing.
Rinse brewing unit
Clean brewing unit and lubricate
Clean filter
Descale
Action
Descale
Fill tank with descaler solution. Place an appropriately sized
Press descaling button
Programme end
Close HWS valve
Press descaling button
Open HWS valve
Programme end
Fill tank.
Open HWS valve
Close HWS valve
After 12 servings
As required.
As required.
As required.
1 x per week
1 x per month
According to indicator.
Cleaning
Comments
container under the HWS
nozzle.
Descale
When water tank is empty
Descaling programme complete. Rinse machine
Rinse machine.
Machine is rinsed
When water tank is empty
De-aerate
Until water is continuously
discharged.
Select product
Indication
Descale
Open dial.
Descaling complete
Close dial.
Fill water tank
Open dial.
Rinsing complete
Close dial.
Hot water
Ready for operation
Saeco International Group REV.1 FEB.2005 Page 11/21
3. OPERATION INCANTO S-CLASS
Page 12/21 REV.1 FEB.2005 Saeco International Group
Display indicators
Press MENU/OK button.
Descale machine.
Fill water tank with fresh drinking water.
Fill coffee beans container and re-start coffee dispensing cycle.
Open the doors, remove the grinds container and empty.
Important: The grinds container must only be emptied when the machine is turned on. The
container must be removed for at least 5 sec. If the grinds container is emptied when the machine
is turned off, coffee dispensing will be locked when the machine is turned on.
Install brewing unit correctly.
Install drip tray and coffee grinds container correctly.
Close front door.
Prime the circuit (start-up).
Call authorised service centre.
Call authorised service centre.
The machine is in the heating stage; wait until this stage is
complete.
Standby
Descaling
Standby
Brewing unit locked
Ventilate
Fill water tank
Bean less
Ready
Empty the dregs
drawer
Brewing unit not
detected
Dregs drawer not
detected
Close doors
Rinse
Heat
Grinder locked
INCANTO S-CLASS 3. OPERATION
Saeco International Group REV.1 FEB.2005 Page 13/21
Replace the Aqua Prima filter as soon as possible.
If a new filter is not available, remove the current filter and turn
off the Water Filter function (see Programming).
Important information about the Aqua Prima filter
1. Store the Aqua Prima filter in a cool place, protected from sunlight. The room temperature must
be between +5°C and +40°C.
2. Use the filter in rooms where the temperature does not exceed 60°C.
3. We recommend washing the Aqua Prima filter when the coffee machine has not been used for 3
days.
4. If the coffee machine has not been used for 20 days, we recommend replacing the filter.
5. Store unpacked filters in an airtight nylon bag and place in a refrigerator. Do not place the filter
in the freezer as this will change the filter's characteristics.
6. Immerse the filter in the water tank 30 minutes before use.
7. Once the packaging has been opened, do not store the filter without any wrapping.
8. The filter must be replaced 90 days after unwrapping or after processing 60 litres of drinking
water.
Remedy
Turn on main switch.
The machine does not switch
on.
The machine is not connected to the
mains power supply.
Check plug and connection.
The cups are cold.
Pre-heat cups.
The coffee is not hot enough.
A low temperature has been set.
Set the machine to a higher
temperature.
Only hot water is dispensed
when powder coffee is
selected.
No powder coffee has been filled.
Fill powder coffee and start
once again.
No hot water or steam.
The nozzle is obstructed.
Clean nozzle out with
needle.
Dial is closed!
The machine is switched
off!
Machine heating takes a long
time.
The machine is heavily calcified.
Descale the machine.
The brewing unit cannot be
removed.
The brewing unit has stopped in an
incorrect position.
Close doors and switch on
the machine.
The machine performs a re-
positioning.
Grind too fine.
Set grind to higher level.
Turn knob in clockwise
direction.
Coffee dispensing insufficient
or absent.
SBS is set to the right side.
Turn SBS knob to the left.
Replace water filter
Standby
Fault
Troubleshooting
Cause
3. OPERATION INCANTO S-CLASS
Page 14/21 REV.1 FEB.2005 Saeco International Group
3.3. User programme (Incanto de luxe)
The table below indicates the various values, settings and programmes which can be read and selected
through the user programme options.
Various cleaning programmes can also be activated
Access: Access via Menu/OK button.
Menu procedure:
1. Select desired programme using the cursor buttons (arrow buttons).
2. Access appropriate item using the Menu/OK button.
3. Use the arrow buttons to handle each item.
4. Confirm with Menu/OK button.
Rinse
ON/OFF
OFF
Rinse the brewing unit with fresh water
each time the machine is turned on
(boiler temperature below 50°C).
4 – 50 l
Descaling interval depending on water
hardness.
ON
OFF
OFF
If ON, only every second flow meter
pulse is counted for water descaling
purposes (descaling interval doubled).
Heating plate ON/OFF
ON
Activate / deactivate heating plate.
Heating plate
High
Medium
Item
Standby
Language
Water hardness
Water filter
Temperature
Country
1 – 400 l
2 – 200 l
3 – 100 l
Reset
Low
Setting/Indicator
Standard
German
3
Reset filter counter (generates the
Medium
Display language
indicator to change the filter after every
60,000ml).
Adjustment of brewing temperature
(approx. +/- 2ºC)
Function
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