Saeco AMBRA SUP 015VR Operating And Maintenance Manual

Vending Machine

model

AMBRA

Type SUP 015VR

OPERATION AND MAINTENANCE

WARNING: This instruction manual is intended exclusively for specialized personnel.

English

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TABLE OF CONTENTS

MAIN PARTS ................................................ 3

1 - INTRODUCTION TO THE MANUAL ............ 4

1.1 Foreword ................................................... 4

1.2 Symbols used ............................................. 4

2 - GENERAL INFORMATION......................... 4

2.1 Foreword ................................................... 4

2.2 Intended use of the machine ........................ 4

2.3 Residual risks ............................................. 4

2.4 Machine identification ................................. 5

2.5 Technical specifications ............................... 5

3 - HANDLING AND STORAGE ...................... 6

Handling.................................................... 6

Storage...................................................... 6

4 -SAFETY .................................................... 6

4.1 General safety norms .................................. 6

4.2 Operators requirements............................... 7

Maintenance technician ............................... 7

Supply operator .........................................7

User .......................................................... 7

4.3 Safety devices............................................. 7

4.4 Safety microswitch efficiency test ..................7

5 - CONTROLS DESCRIPTION........................ 8

5.1 Main controls ............................................. 8

Main switch (Fig. 5) .................................... 8

Control panel (Fig. 6) ................................. 8

Dispensing mode ........................................ 8

Setting mode .............................................. 8

6 - INSTALLATION........................................ 9

6.1 List of supplied accessories .......................... 9

6.2 Positioning ................................................. 9

6.3 Electric connection ...................................... 9

7 - SETTINGS .............................................. 10

Structure of programming functions ...........10

Menu selection ......................................... 10

Changing numeric values ..........................10

8 - USE OF THE VENDING MACHINE ............ 23

8.1 Machine status ......................................... 23

Off and electrically insulated .....................23

On .......................................................... 23

Energy saving ..........................................23

8.2 Recommendations ..................................... 23

Prolonged inactivity ...................................23

Temperature control ..................................23

Bean hopper empty ...................................23

Water tank empty ..................................... 23

Dump box full .......................................... 23

8.3 First Switching on ..................................... 24

Filling the bean hopper.............................. 24

Fixing the cover lock plate .........................24

Filling the water tank .................................24

Water circuit filling ................................... 25

Grinding adjustment..................................25

Coffee blends ...........................................26

8.4 Beverage dispensing..................................26

Adjusting the coffee dispenser .................... 26

Adjusting the cup filling level .....................27

Coffee dispensing .....................................27

Preheating ............................................... 27

Hot water dispensing .................................27

8.5 Messages and special warnings ................. 28

Bean hopper electronic control................... 28

Coffee beans protection against impurities .. 28

Water level electronic control.....................28

9 - MAINTENANCE .................................... 28

9.1 Foreword ................................................. 28

9.2 Cleaning and maintenance ........................ 29

Brew group.............................................. 30

Coffee grinder..........................................31

10- INACTIVITY .......................................... 32

11- INSTRUCTIONS FOR END-OF-LIFE

DISPOSAL TREATMENT .......................... 32

12- TROUBLESHOOTING ............................. 32

13- ACCESSORIES ...................................... 32

14- GENERAL MAINTENANCE ...................... 33

14.1 Troubleshooting........................................ 33

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1 Dump box
2 Drip Tray
3 Grill drip tray
4 Main switch

(rear side of the machine)

5 Power cord
6 Coffee dispenser
7 Hot water spout
8 Control panel
9 Water tank

10 Water level gauge

(inside water tank)

11 Coffee bean hopper
12 Coffee bean hopper cover

(under the cover with lock)

13 Grind adjustment knob
14 Coffee doser screw
15 Service door with lock
16 Coffee load hopper
17 Brew group lock lever

18 Brew group
19 Dregs drawer
20 Safety microswitch
21 Cover with lock
22 Cover lock plate
23 Locking keys (2x)
24 Brew group key
25 Cover lock fastening screw

MAIN PARTS

Fig. 1

2

7

6

5

3

8

9

21

11

12

15

13

16

17

19

18

14

20

1

10

4

24

22

23

25

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1 - INTRODUCTION TO THE

MANUAL

1.1 Foreword

Important

This manual is an integral part of the machine and must be
read carefully. It contains all the information about installa­tion, maintenance and correct use of the AMBRA machine.

Always refer to this manual before performing any opera­tion.

Manufacturer: Saeco International Group S.p.A.
Via Panigali, 39 - 40041 GAGGIO MONTANO (Bo) Italy

This manual must be preserved with care and must accom­pany the machine throughout its operational life including
changes of ownership.

If this manual is lost or damaged, request a copy from an
Approved Assistance Centre.

The manufacturer reserves all copyrights on this manual.

Important

The keys to open the water and bean hoppers, the side door
and the optional coiner door are available only to the supply
operator and maintenance technician.

1.2 Symbols used

A number of symbols are used in this manual to indicate
danger or situations that require various degrees of exper­tise.
Each symbol is explained by a message.
Where no symbol is used, the information is intended for all
users of the machine. The symbols used are the following:

Supply operator

Those in charge of supplying and cleaning the machine.
Maintenance operations that require a specialized techni­cian are not to be performed by supply operators.

Maintenance technician

The symbol indicates operations to be performed only by
specialized maintenance technicians and servicemen.

Warning

The symbol indicates danger for operators and the machine
itself.

Important

The symbol indicates operations that contribute to keep the
machine in good working conditions.

2 - GENERAL INFORMATION

2.1 Foreword

This machine is an automatic coffee and hot water dispenser
with programmable dosing of all beverages.
If necessary, contact the nearest Distributor or National
Importer or the Manufacturer when no importers are avail­able.

APPROVED ASSISTANCE CENTERS are available for infor­mation and explanations about the machine, and to provide
technical assistance and spare parts supplies.

The Manufacturer reserves the right to modify the machine
without any obligation to provide advance notice.

2.2 Intended use of the machine

The AMBRA machine automatically dispenses:

- freshly brewed coffee and espresso coffee;

- hot water for beverage preparation.

Important

Improper use of the machine determines the immediate
warranty expiration and the Manufacturer declines responsi­bility for damages and personal injuries.

Improper use includes:

- using the machine for purposes other than that intended
and/or following procedures not described in this
manual;

- interventions on the machine that are against instruc­tions included in this manual;

- using the machine after component parts have been
tampered with and/or safety devices have been altered;

- installing the machine outdoors

2.3 Residual risks

The dispensing outlet has no protections against accidental
hand exposure to coffee and hot water.

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2.4 Machine identification

Fig. 2

The machine is identified by the model and serial numbers
outlined on the specific plate (Fig. 2).
The plate also contains the following specifications:

- name of Manufacturer

- CE marking

- machine model

- serial number

- manufacturing year

- technical specifications

- Power supply voltage (V)

- Power supply frequency (Hz)

- Power consumption (W)

Important

When contacting APPROVED ASSISTANCE CENTERS always
refer to the plate and the specific data it contains.

2.5 Technical specifications

Power supply ...................................................................................................................... see data plate

Power rating .......................................................................................................................see data plate

Dimensions (l x w x h) ....................................................................................... ca. 380 x 460 x 440 mm

Machine case ................................................................ galvanized steel and thermoplastic material (ABS)

Weight .................................................................................................................................ca. 17.5 kg

Cable length ............................................................................................................................ ca. 1.2 m

Operating system ............................................................................................. 1000W immersion boiler

.............................................................................................................. Electromagnetic vibration pump

Temperature control .................................................................................................................. electronic

Coffeegrinder adjusting device ............................................................................................. fine-grinding

Coffee grounds ejection ........................................................................................................... automatic

Coffee powder dosing ................................................................................................... adjustment screw

Quantity setting................................................................................................................ ca. 0 - 250 ml

Water tank ........................................................................................................... removable, transparent

Capacity -Water tank ........................................................................................ ca. 6.5 l

-Coffee bean hopper ...................................................................... ca. 720 gr.

-Drip tray ................................................................ .................................ca. 1 l

Heating time ...................................................................................................................... ca. 3 minutes

Preparation time -espresso ......................................................................ca. 20 seconds per cup

-coffee ......................................................................... ca. 35 seconds per cup

-hot water .................................................................... ca. 60 seconds per cup

Thermal cut-out ........................................................................................................................... built-in

Insulation ...................................................................................................................... class protection I

Approval ............................................................................................................................ see data plate

Conformity with existing product class regulations ........... (see Declaration of Conformity in the packaging)

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3 - HANDLING AND

STORAGE

Handling

During handling and transport, the machine must be kept in
the upright position according to the instructions on the
packaging.
Lift and position with care.
Do not shake the machine.

Storage

The machine must be stored according to the following
temperatures:

-- minimum temperature: 4°C.

- maximum temperature: 40°C

- maximum humidity: 95%

The machine packaging consists of cardboard and expanded
polystyrene.

Warning

Given the overall packaging weight, do not pile up more
than three machines.

The machine must be stored in its original packaging away
from humidity and dust.

4 - SAFETY

In compliance with the Low Tension Directive 2006/95/EC
(which replaces the directive 73/23/EEC and following
amendments) and CE Marking Directive 93/68/EEC,

SAECO Vending has drawn up a technical file of the
AMBRA vending machine held at its plants. The following

regulations were taken into account during the design phase:

- EN 55014 - EN 6100-3-2

- EN 61000-3-3 - EN 61000-4-2

- EN 61000-4-3 - EN 61000-4-4

- EN 61000-4-5 - EN 61000-4-11

- EN 60335-2-75 - EN 60335-1

4.1 General safety norms

Danger

It is extremely dangerous to put electrical parts in contact
with water! Do not direct the hot water jet toward body
parts; handle the hot water pipe with care: danger of burns!

Use the machine for its intended use only.

Do not apply technical modifications to the machine: it can
be extremely dangerous!

Warning

The machine must be used only by adults and by those familiar
with it.
Do not allow children to play with the machine. Children
are not aware of the danger of electrical devices.

Power supply

Do not touch electrical parts to avoid serious injuries. Plug
the machine in the correct socket. Voltage must correspond
to that indicated on the plate inside the machine (Fig. 2).

Power cord

If damaged, the power cord must be replaced by an Ap­proved Assistance Centre. Do not connect the cord near
corners and sharp or very hot objects. Avoid contact with
oil. Do not stretch the cord when moving the machine. Do
not unplug the machine by pulling the cord or touch it with
wet hands. The cord must not hang from tables and shelves.

Location

Place the machine on a stable surface that cannot be knocked
down. Water could pour out: danger of burns! Do not use
the appliance outdoors or in low temperature environments.
Do not place the machine on a very hot surface or near
open flames to avoid damage to the machine casing.

Danger of burns

Keep hands away from the hot water and coffee jet.

Positioning

For the correct functioning of the machine follow the indica­tions below:

- select an even surface

- select a location that is sufficiently well-lit, clean and
near an easily reachable power source.

- the minimum distance between the wall and the machine
must be in line with the indications outlined in figure 3.

Fig. 3

100 mm.

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Cleaning

Before cleaning the machine, turn the main switch off and
disconnect the power supply. Wait until the machine is cold.
Do not soak the machine in water! Do not disassemble the
machine or perform any operation on the internal compo­nents of the machine.

Repairing and maintenance

In case of failure or faults possibly after a fall, immediately
unplug the machine. Do not turn the faulty machine on. The
machine can be repaired only by Approved Assistance
Centres. The Manufacturer declines responsibility for damage
and injuries caused by incorrect repairing of the machine.
In case of failure and/or malfunctioning contact exclusively
qualified ASSISTANCE SERVICE repairmen.

In case of fire use Carbon Dioxide extinguishers (CO2). Do
not use water or dry-powder extinguishers.

4.2 Operators requirements

To guarantee the safety and good functioning of the ma­chine two operators with different skills are required:

Maintenance technician

A specialized technician in charge of machine instal-

lation, set-up, maintenance and technical assistance.

Supply operator

An operator in charge of turning the machine on/
off, supplying products, removing coins and of the internal
and external cleaning of the machine.
If the machine is malfunctioning, the supply operator must
request the intervention of the maintenance technician.

User

The person who uses the machine. Users must NOT perform
any of the tasks of the supply operator or the maintenance
technician.
If the machine is malfunctioning, users should request the
intervention of the supply operator or the maintenance tech­nician.

4.3 Safety devices

All the components that can be potentially dangerous are
located inside the machine.
Two microswitches (ref. 1 – Fig. 4) placed side by side,
automatically cut the power supply if the side door is opened.

4.4 Safety microswitch efficiency
test

When the machine is on, open the side door and check that
the display (ref. 8 - Fig. 1) and LEDs on the control panel
keypad (rif.8 - Fig. 1) turn off.

When they turn off, it indicates that the vending machine is
not in operation and that the microswitches are working.

Fig. 4

1

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Fig. 5

Fig. 6

SELECT PRODUCT
READY FOR USE

5 - CONTROLS DESCRIPTION

Important

The dispensing keys of the machine are programmed with
pre-set values.

5.1 Main controls

Main switch (Fig. 5)

Located in the rear side of the machine, centre-left.
When in the ”I” position, the machine is on (electrical
functions on).
When in the ”O” position, the machine is off (electrical
functions off).

Control panel (Fig. 6)

It consists of 4 keys with different functions according to the
machine mode (standard running or setting mode).

Dispensing mode

In this normal running mode, the following operations can
be performed by pressing the keys as indicated in figure 6:

Keys , ,

Dispensing programmed beverages

= espresso coffe

= light coffee

= hot water

Setting mode

In this service mode, the following operations can be per­formed by pressing the keys as indicated in figure 6:

E ENT key - “Espresso coffee”

Confirm modified parameters.
Allows you to go to the lower programming level

C ESC key

Return to higher settings level without saving new pa­rameters.

UP key - “Coffee”

Scroll Menu and increase the displayed value for reset­ting.

DOWN key - “Hot water”

Scroll Menu and decrease the displayed value for reset­ting.

Dispensing LEDs

Dispensing LEDs are green LEDs located inside the three
selection keys. During beverage dispensing, only the LED
corresponding to the selected beverage remains on. After
beverage dispensing, all three LEDs turn back on.

Display

It consists of 2 15-character lines and it displays mes­sages about operations under way or programmed and
about the machine status.

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6 - INSTALLATION

Warning

The presence of nearby magnetic fields or electric devices
generating interference may cause malfunctioning in the
electronic control of the machine.

Important

Do not install the machine outdoors and in environments where
water or steam jets are used.

Important

When the temperature is approaching 0°C internal compo­nents containing water are subject to freezing.

Do not use the machine in such conditions.

To guarantee the correct functioning and durability of the
appliance, follow the indications below:

- room temperature: 10°C ÷ 40°C

- maximum humidity : 90%.

- make sure that the machine has not been tampered with
during transport by verifying the package sealing;

- verify the machine conditions and model inside the
packaging;

- verify the content of the accessories envelope enclosed
to the machine (see “6.1 List of supplied accessories”);

- remove the machine from the original packaging that
should be preserved for future use (e.g. change of lo­cation);

- remove all the remaining packaging.

Important

Disposal of packaging should be carried out according to
existing laws and regulations and in line with environmental
considerations.

6.1 List of supplied accessories

• N. 1 brew group key (ref. 24 - Fig. 1).

• N. 1 Instruction and Maintenance Manual

6.2 Positioning

For correct functioning of the appliance follow the indica­tions below:

- select an even surface

- select a location that is sufficiently well-lit, clean and
near an easily reachable power source;

- the distance from the walls must be as shown in Fig.3;

- the maximum angle of inclination of the supporting
surface must not exceed 2°

6.3 Electric connection

Warning

This operation must be performed by the maintenance techni­cian.

The machine requires single-phase voltage according to the
value contained in the identification plate (2.4 Machine

identification).

Warning

The socket should be easily accessible to the supply opera­tor, so that the machine can be easily unplugged when
necessary.

Before connecting the machine check the following points:

- the line voltage of the socket must correspond to that
indicated on the machine plate;

- the electrical system must be in line with existing laws
and regulations and must have the load capacity indi­cated on the plate.
When in doubt, request professional assistance to de­termine the characteristics of the electrical system.

Warning

The use of extensions and adapters is forbidden.

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7 - SETTINGS

This chapter illustrates how to set up or modify the machine
programmable parameters.
The chapter should therefore be read carefully, to fully un­derstand the correct sequence of operations to be performed.

To access the programming menu, turn off the machine,
hold down the

(Hot Water) and C (Esc) keys, pressing

the main power switch to turn the machine back on.

The main settings options are the following:

• CREDIT MANAGEMENT

• AUDIT SINCE RESET

• AUDIT SINCE INIT

• SETTINGS

• CODE

• TIMER

• PAYMENT SYSTEM

Structure of programming functions

CODE ?

......

CREDIT MANAGEMENT ­>

To exit the settings menu press C (Esc). The machine is in
standard running mode.

Menu selection

Select menus using the various

keys and select options
by pressing the E key. The parameters of each menu can be
modified by pressing

keys. To save the desired setting

press the E key (e.g., “YES” for “SET DOSE”).

If a value has wrongly been modified, the menu can be
exited by pressing the C (Esc) key without saving the
new value.

Changing numeric values

When you wish to modify a value, press the “E” key. Modify
the 1st number with the keys

and save by pressing the
“E” key again. The cursor will move to the next number.
Use this method for all the numbers present, in the end the
whole value will be saved and you will exit from the
modification.

When entering the programming menu, the set code will be
requested. This will allow you to continue with the
programming. To set it, see “CODE” in the Vending menu.
Note the code when it is changed.

Warning

After 5 attempts to enter an incorrect code, the vending
machine requires the PUC (Personal User Code) to access
the programming menu.

To receive the PUC code, contact the CUSTOMER SERVICE
CENTRE.
If the PUC is correctly entered, you will be requested to set a
new code.
The keys have the following values while setting the code
and the PUC:

Key 1 E (Ent) Espresso Coffee ............................... 1

Key 2 Coffee ............................................ 2

Key 3 Hot Water ....................................... 3

Key 4 C (Esc) ...................................................... 4

For example, if the code 312241 must be set, the sequence
for entering it is as follows:
1: Key 3 Hot Water 3
2: Key 1 E (Ent) Espresso Coffee 1
3: Key 2 Coffee 2
4: Key 2 Coffee 2

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5: Key 4 C (Esc) 4
6: Key 1 E (Ent) Espresso Coffee 1

Warning

Note the new password because, if it is lost, it will not be
possible to access the programming menu.

Vending FunctionsFunzioni per il Vending

Ambra is equipped with a menu for managing coffee
brewing.
This function allows you to lock coffee brewing but not hot
water dispensing after a determined number of cycles and
can be used, for example, to program the machine’s
maintenance operations.

Menu for displaying the beverages that may still be dispensed
before the lock (max.65535).

Menu for adding credits: allowed values (0÷9999) up to a
total of 65535.

Menu that enables/disables the dispensing control through
credit management.

Menu that sets the current credits to zero. It is used if an
error is committed in introducing the credits.

Menu that enables/disables displaying the “Credit Warning”
and “No Credits” alarms.
The alarm is displayed when the number of coffees that can
still be brewed is reached (entered value).
If the 0 value is entered, the function is deactivated.

Values: default = 20; range 0÷99.

When the credits are finished, the brewing of coffee stops
and the following message appears on the display: “NO
CREDITS”.

PAYMENT SYSTEM

AUDIT SINCE RESET ­>

ADD CREDITS
0000

CREDITS

00000

CREDIT CONTROL

NO

CREDIT CONTROL

NO

CREDIT CONTROL

YES

CLEAR CREDITS
NO

CLEAR CREDITS

CLEAR CREDITS
YES

ALARM LEVEL

00

CREDIT MANAGEMENT->

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AUDIT RESET Functions

Ambra is equipped with a system that records sales and
collections from the last reset that has been performed by
the manager.

General menu for the total display of:
Number of coins inserted: Value of coins inserted:

Partial menu relating to coin type 1 to display:
Number of coins inserted: Value of coins inserted:

Partial menu relating to coin type 2 to display:
Number of coins inserted: Value of coins inserted:

Partial menu relating to coin type 3 to display:
Number of coins inserted: Value of coins inserted:

Partial menu relating to coin type 4 to display:
Number of coins inserted: Value of coins inserted:

Partial menu relating to coin type 5 to display:
Number of coins inserted: Value of coins inserted:

Partial menu relating to coin type 6 to display:
Number of coins inserted: Value of coins inserted:

General menu to display the beverages that have been
dispensed using the key:
Number of beverages dispensed: Value of beverages
dispensed:

General menu to display the recharges that have been made
using the key:
Number of recharges made: Value of recharges made:

General menu to display the sales made (beverage
dispensing):
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
using the key:
Number of sales made: Value of sales made:

General menu to display the brewing of espresso coffee using
the key:
Number of sales made: Value of sales made:

CREDIT MANAGEMENT ->

AUDIT
SINCE
INIT

COIN 1

0: 0.00

TOTAL COINS ->

0: 0.00

ENCASHMENT CARD

0: 0.00

SALES BY CARD ->

0: 0.00

TOTAL RECHARGE

0: 0.00

S. COFFEE [CARD]

0: 0.00

SALES ->

0: 0.00

COIN 2

0: 0.00

COIN 3

0: 0.00

COIN 4

0: 0.00

COIN 5

0: 0.00

COIN 6

0: 0.00

AUDIT SINCE RESET->

TOTAL

OVERPAY

SALES

BY COINS

COFFEE
[CARD]

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CREDIT
MANAGEMENT ­>

COFFEE [CARD]

0: 0.00

SALES

SALES BY

CARD

S. COFFEE

[CARD]

WATER [CARD]

0: 0.00

SALES BY COINS->

0: 0.00

S. COFFEE [COINS]

0: 0.00

COFFEE [COINS]

0: 0.00

WATER [COINS]

0: 0.00

SALES BY F_PRICE->

0: 0.00

S. COFFEE [F_PRICE]

0: 0.00

COFFEE [F_PRICE]

0: 0.00

WATER [F_PRICE]

0: 0.00

SALES BY F_CARD->

0: 0.00

S. COFFEE [F_CARD]

0: 0.00

COFFEE [F_CARD]

0: 0.00

WATER [F_CARD]

0: 0.00

AUDIT

SINCE INIT

TOTAL

OVERPAY

General menu to display the brewing of coffee using the
key:
Number of sales made: Value of sales made:

General menu to display the dispensing of hot water using
the key:
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
using coins through the coiner:
Number of sales made: Value of sales made:

Menu to display the brewing of espresso coffee using coins:
Number of sales made: Value of sales made:

General menu to display the brewing of coffee using coins:
Number of sales made: Value of sales made:

General menu to display the dispensing of hot water using
coins:
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
free of charge:
Number of sales made: Value of sales made:

Menu to display the brewing of espresso coffee free of
charge:
Number of sales made: Value of sales made:

Menu to display the brewing of coffee free of charge:
Number of sales made: Value of sales made:

Menu to display the dispensing of hot water free of charge:
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
using FREE VEND cards:
Number of sales made: Value of sales made:

General menu to display the brewing of espresso coffee using
FREE VEND cards:
Number of sales made: Value of sales made:

General menu to display the brewing of coffee using FREE
VEND cards:
Number of sales made: Value of sales made:

General menu to display the dispensing of hot water using
FREE VEND cards:
Number of sales made: Value of sales made:

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The counter indicates the excess collected “TOTAL
OVERPAY” with regard to the value of the dispensed

products.

Function that allows the zeroing of all partial counters.

AUDIT INIT Functions

Ambra is equipped with a system that records sales and
collections from the first machine start-up.

Warning:
these values may not be zeroed or modified by
the manager.

General menu for the total display of:
Number of coins inserted: Value of coins inserted:

Total menu relating to coin type 1 to display:
Number of coins inserted: Value of coins inserted:

Total menu relating to coin type 2 to display:
Number of coins inserted: Value of coins inserted:

Total menu relating to coin type 3 to display:
Number of coins inserted: Value of coins inserted:

Total menu relating to coin type 4 to display:
Number of coins inserted: Value of coins inserted:

Total menu relating to coin type 5 to display:
Number of coins inserted: Value of coins inserted:

Total menu relating to coin type 6 to display:
Number of coins inserted: Value of coins inserted:

General menu to display the beverages that have been
dispensed using the key:
Number of beverages dispensed: Value of beverages
dispensed:

General menu to display the recharges that have been made
using the key:
Number of recharges made: Value of recharges made:

TOTAL OVERPAY ->

0.00

COIN 1

0: 0.00

COIN 2

0: 0.00

COIN 3

0: 0.00

SETTINGS

SALES

RESET COUNTER ->

AUDIT SINCE INIT ->

TOTAL COINS ->

0: 0.00

COIN 4

0: 0.00

COIN 5

0: 0.00

COIN 6

0: 0.00

ENCASHMENT CARD

0: 0.00

TOTAL RECHARGE

0: 0.00

CREDIT
MANAGEMENT ­>

SALES

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General menu to display the sales made (beverage
dispensing):
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
using the key:
Number of sales made: Value of sales made:

General menu to display the brewing of espresso coffee using
the key:
Number of sales made: Value of sales made:

General menu to display the brewing of coffee using the
key:
Number of sales made: Value of sales made:

General menu to display the dispensing of hot water using
the key:
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
using coins through the coiner:
Number of sales made: Value of sales made:

Menu to display the brewing of espresso coffee using coins:
Number of sales made: Value of sales made:

General menu to display the brewing of coffee using coins:
Number of sales made: Value of sales made:

General menu to display the dispensing of hot water using
coins:
Number of sales made: Value of sales made:

General menu to display the sales made (beverage dispensing)
free of charge:
Number of sales made: Value of sales made:

Menu to display the brewing of espresso coffee free of
charge:
Number of sales made: Value of sales made:

Menu to display the brewing of coffee free of charge:
Number of sales made: Value of sales made:

Menu to display the dispensing of hot water free of charge:
Number of sales made: Value of sales made:

AUDIT

SINCE RESET

TOTAL

RECHARGE

SALES BY CARD->

0: 0.00

S. COFFEE [CARD]

0: 0.00

COFFEE [CARD]

0: 0.00

WATER [CARD]

0: 0.00

SETTINGS

TOTAL

OVERPAY

SALES ->

0: 0.00

S. COFFEE [COINS]

0: 0.00

COFFEE [COINS]

0: 0.00

WATER [COINS]

0: 0.00

SALES BY F_PRICE ->

0: 0.00

S. COFFEE [F_PRICE]

0: 0.00

COFFEE [F_PRICE]

0: 0.00

WATER [F_PRICE]

0: 0.00

SALES BY COINS->

0: 0.00

SALES

BY F_CARD

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General menu to display the sales made (beverage dispensing)
using FREE VEND cards:
Number of sales made: Value of sales made:

General menu to display the brewing of espresso coffee using
FREE VEND cards:
Number of sales made: Value of sales made:

General menu to display the brewing of coffee using FREE
VEND cards:
Number of sales made: Value of sales made:

General menu to display the dispensing of hot water using
FREE VEND cards:
Number of sales made: Value of sales made:

The counter indicates the excess collected “VALUE” of
the dispensed products.

Settings

This menu enables setting the machine according to the
requirements requested.

Language Selection

With this function the display language may be changed.
You can choose from Italian, German, Portuguese, Spanish,
English, French and Dutch.

AUDIT

SINCE RESET

SALES

SALES

BY F_PRICE

SALES BY F_CARD ->

0: 0.00

S. COFFEE [F_CARD]

0: 0.00

COFFEE [F_CARD]

0: 0.00

WATER [F_CARD]

0: 0.00

CODE

TEMP.

S. COFFEE

TOTAL OVERPAY ->

0.00

SETTINGS ->

LANGUAGE

ENGLISH

LANGUAGE
ENGLISH

LINGUA
ITALIANO

LANGUE
FRANCAIS

Sprache
Deutsch

TAAL
NEDERLANDS

LINGUA
PORTUGES

IDIOMA
ESPAGNOL

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17

AUDIT

SINCE INIT

LANGUAGE

TEMP. COFFEE
MAXIMUM

CODE

SHOW

COUNTERS

TEMP. COFFEE

MEDIUM

TEMP. COFFEE
HIGH

TEMP. COFFEE
MEDIUM

TEMP. COFFEE
LOW

TEMP. COFFEE
MINIMUM

PROGR. QUANTITY

NO

PROGR. QUANTITY
YES

PROGR. QUANTITY
NO

PREGRINDING

YES

PREGRINDING
NO

PREGRINDING
YES

Coffee temperature setting

Ambra allows you to precisely regulate the temperature of
the coffee.

This setting allows satisfying various user requirements. The
standard definition is TEMP. COFFEE MEDIUM.

“ESPRESSO”
“PROGR. QUANTITY”

or:

“COFFEE”
“PROGR. QUANTITY”

or:

“HOT WATER”
“PROGR. QUANTITY”

Dose setting

This function allows you to dose with precision the quantity
of dispensed product using the three selection keys (Espres­so coffee, Coffee and Hot water).

To program the cup filling level, the corresponding selection
key must be pressed in order to obtain the quantity of beverage
desired (maximum 250 ml approximately). When the key is
released, the dose will be saved. During this operation the
following message will appear on the display:

Pregrinding Function

By activating this function a grinding is performed every
time the dosing unit is emptied. Therefore, a portion of ground
coffee is always ready. This allows saving time in case of
frequent use of the vending machine. This function is however
not recommended in other cases for the advantages that
derive from using coffee that has been grounded outright
and that is therefore, fresh.

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18

AUDIT

SINCE INIT

PREGRINDING

SHOW COUNTERS
YES

PAYMENT

SYSTEM

SHOW COUNTERS

NO

SHOW COUNTERS
NO

Counter display function

This functions allows you to enable/disable the display of
the total counter by pressing the C key (Esc) on the control
panel.

This function allows you to display the total dispensing without
having to enter into the programming menu.

Change Access Code

Allows the setting of a code (“111111” by default) to avoid
that unauthorized people access programming menu. By
confirming it, the menu item is accessed:

The code will be requested every time the programming menu
is accessed.

CODE

111111

CHANGE CODE

NEW CODE ?

......

NEW CODE 111111
SAVE NO

TIMER

STANDBY
AFTER 3:00

Timer

This function, which is preset by the constructor, automatically
puts the vending machine in “Standby” mode after 3 hours
from the last dispensing.
The switch-off time may be regulated at intervals of 15
minutes, up to a minimum of 0 minutes.

When the value is set to 0:00 the function is
deactivated.

Using the keys

, move the asterisk to the TIMER menu
item.
To activate the item use the E (Ent) key.
The display shows:

“STANDBY ”
“AFTER 3:00 ”

The desired times can be set using the keys .
Use the E (Ent) key to save.
If the time set is already run out, the following message will
appear on the display:

“STANDBY ”

and the vending machine will turn off. If necessary, the
vending machine can be turned on again using the C (Esc)
key.

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19

TIMER

CREDIT

MANAGEMENT

PAYMENT SYSTEM ->

COIN VALIDATOR ->

ACTIVE

NO

ACTIVE
YES

ACTIVE
NO

Payment Systems

The machine has software that manages the payment systems
commonly available on the market. This software is active
only if the Coiner Box is correctly installed.

This menu enables or disables the coin acceptance system.

If it is deactivated, it remains permanently locked and will
not accept the inserted coins.

COIN VALUE ->

COIN 1

000.00

COIN 2

000.00

COIN 3

000.00

COIN 4

000.00

COIN 5

000.00

COIN 6

000.00

MAXIMUM CREDIT

000.00

Menu for setting the values of the coins that may be used.

This menu sets the coin value of channel 1.

This menu sets the coin value of channel 2.

This menu sets the coin value of channel 3.

This menu sets the coin value of channel 4.

This menu sets the coin value of channel 5.

This menu sets the coin value of channel 6.

This menu sets the maximum allowed amount using the coiner
box.

MDB

READER

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20

TIMER

CREDIT

MANAGEMENT

MDB READER ->

ACTIVE

NO

ACTIVE
YES

ACTIVE
NO

MAXIMUM CREDIT

000.00

PRICES

This menu sets all the operation parameters of the MDB
reader.

This menu enables or disables the card acceptance system.
If it is deactivated, it remains permanently locked and will
not accept product payments by card.

COIN VALIDATOR

This menu sets the maximum credit allowed by the card. If a
card that contains a greater amount is used, it will not be
accepted and the following message appears on the display:

“MDB READER ”
“CARD ERROR ”

Then “Maximum Credit” = “Maximum Recharge”.
If at the time of setting, the chosen “Maximum Credit” value
is less than the “Maximum Recharge” value, the “Maximum
Recharge” will be equal to the “Maximum Credit”.

This menu activates or deactivates any recharge operation.

If the function is deactivated, the card may not be recharged.

This menu sets the maximum rechargeable value of the card.
If the credit of the card is less than the “Maximum Recharge”,
the card may be recharged. Otherwise, recharging will be
disabled.

E.g.: Card Credit = 40 EUR

Maximum Recharge = 50 EUR
Credit inserted in the coiner = 20 EUR
Amount reported on the card = 10 EUR

The remaining 10 EUR shall remain in the machine as credit
in the coiner and at the end of the overpay time it will be lost.

If at the time of setting, the chosen “Maximum Recharge”
value is greater than the “Maximum Credit” value, the setting
will not be accepted.

The card reader has a recharge limit as well. If this limit is
less than the one defined for “Maximum Recharge”, the latter
shall be equal to the one defined in the card reader.

RECHARGE
YES

RECHARGE
NO

RECHARGE

NO

MAXIMUM RECHARGE

000.00

FREE
VEND

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21

TIMER

CREDIT

MANAGEMENT

FREE VEND

NO

FREE VEND
YES

FREEVEND
NO

OVERPAY

TIME

MDB READER

MULTIVEND

NO

This menu activates or deactivates the possibility of dispensing
with free cards (FREE CARD).

If the function is active, it will be possible to acquire products
with free cards (used for services reasons).

MAXIMUM

RECHARGE

PRICES ->

PRICE SMALL COFFEE

000.00

PRICE COFFEE

000.00

PRICE WATER

000.00

MULTIVEND
YES

MULTIVEND
NO

This menu sets the vending prices of the single products.

This menu activates of deactivates multivend.

Multivend activated: if after a sale there is still credit
available, it will remain available for later sales until the
overpay time runs out, after which the remaining credit will
be cancelled and saved in the control data as “Overpay
Value”.
If the overpay time is “0”, the credit remains available.

Multivend deactivated: if at the end of the cycle there
is still credit, it is cancelled and saved in the data as “Overpay
Value”.

This menu activates or deactivates the possibility of displaying
the cost of the product to be selected.

Preselection activated: when one of the product keys
is pressed, the necessary credit to dispense the same product
will be shown for 8 seconds.
If within that time the necessary credit (coins or card) is
made available, the product will be automatically dispensed.

Preselection deactivated: when pressing the keys, the
product will be dispensed only if sufficient credit is present.

PRESELECTION

NO

PRESELECTION
NO

PRESELECTION
YES

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22

TIMER

CREDIT

MANAGEMENT

PRESELECTION

SCALING FACTOR

0

OVERPAY TIME

000

DECIMAL POINT

000.00

This menu sets the overpay time: time limit beyond which the
amount present in the machine is cancelled and saved in the
control data as “Overpay Value”.

Value Range: 0 - 255 seconds (0 = Deactivated)

It may be used only when the credit is inserted by means of
the coiner and behaves in the following way:

Multivend deactivated: the credit inserted and not used
within the time limit is cancelled and is saved in the control
data as “Overpay Value”.

Multivend activated: the remaining credit is available
for later sales until the overpay time runs out, after which
the remaining credit will be cancelled and saved in the control
data as “Overpay Value”.

Every time that a coin is inserted in the coiner or a product is
dispensed, the overpay time restarts the count.

This menu sets the minimum unit that the machine manages
notwithstanding the decimals (range: 1, 10, 100, standard

1). E.g.: In Euro use the scale factor 1.

This menu sets the position of the decimal point: if the setting
is different from the decimal point setting of the card reader,
the coffee machine locks and the following error message
appears on the display:

“MDB READER ”
“DECIMAL ERROR”

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23

8 - USE OF THE VENDING

MACHINE

Important

Read this manual in full before using the machine so as to
become sufficiently familiar with its functioning.

Before using the machine after a period of inactivity it is
advisable to read again paragraph 8.3 “First switching on”.

8.1 Machine status

Depending on the power supply, the status of the machine
can be as follows:

Off and electrically insulated

• Main switch (Fig. 5) in “0“ position.

• Only the settings memory is on.

On

• Main switch in “I“ position.

• All functions are on and the display (ref. 8 - Fig. 1) is

lit.

Energy saving

It indicates the energy saving of the machine when the
TIMER function is on (see SETTINGS) and automatically
turns the machine on and off.

• Main switch in “I“position;

• The display shows the message: “ENERGY SAVING”.

• Settings memory is on.

• The machine is not dispensing beverages.

8.2 Recommendations

Prolonged inactivity

Following a long period of inactivity, the circuit should be
fully cleaned for hygienic reasons.
Place a cup under the hot water spout (ref. 7 - Fig. 1) and
fill it with water by pressing the hot water key.

Temperature control

Every time the machine is started, the display reads:

“WARMING UP......“

When the necessary temperature has been reached, the
display reads:

“SELECT PRODUCT “
“READY FOR USE “

Bean hopper empty

When the bean hopper is empty, the coffee grinder stops
and the display reads:

“COF. BEANS EMPTY “
“READY FOR USE “

The dispensing LED inside the coffee selection key turns off.
The message “READY” refers only to the availability of hot
water.
Fill the coffee bean hopper and eliminate the NO COFFEE
message by holding the Espresso key down for 5 seconds.

Water tank empty

When the water tank is empty, the program stops automati­cally and the display reads:

“FILL WATERTANK “

Fill the tank and restart the cycle.

Dump box full

When the Dump box contains 30 used coffee grounds, the
display reads:

“DREGDRAWER FULL “
“READY FOR USE “

The machine can dispense water only; remove and empty
the drawer.
The message “READY” refers to hot water dispensing only.

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24

Fig. 7

Fig. 8

Fig. 9

Fig. 10

8.3 First Switching on

Filling the bean hopper

Pour coffee beans in the hopper (Fig. 7).

Close the hopper by placing the cover on the top (Fig. 8).
Coffee beans should be fresh, non-oily and of medium grind­ing.

Filling the water tank

Remove the water tank and place it under a water faucet.

Fill the tank (Fig. 9) with tap water.

Put the water tank back in place.

Fixing the cover lock plate

Put the plate on the cover lock and position it carefully as
shown in figure 10.

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25

Fig. 11

Fig. 12

After fixing the plate the cover must be placed on the water
and bean hoppers before using the machine (Fig. 11).

Secure the cover by turning the key in the lock (Fig. 12).

Water circuit filling

When the vending machine is turned on for the first time, the
boiler is automatically filled.
This message will appear on the display:

“SELF-DIAGNOSIS”
“BOILER FILLING”

Place a cup or a suitable container under the hot water spout.
Turn on the vending machine and wait for the procedure to
end.

Important

Prime the circuit before starting the machine for the first time,
following a long period of inactivity, if the water tank has
been fully emptied or if the pump has malfunctioned.

Grinding adjustment

If the coffee is brewed too fast, as in the case of a too coarse
grinding, or if it drips out, in the case of a too fine grinding,
the grinding of the coffee grinder must be adjusted. Its
recommended initial position is point 5 on the ring nut.

If grinding is too coarse and the coffee is dispensed too
rapidly, adjust the grinder to a finer setting (e.g., from 5 to

3). If the coffee drops out, select a coarser setting (e.g.,
from 5 to 7) (Fig. 13) (Fig. 14).

Fig. 13

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26

Warning

Grinding adjustments must be performed only when the grinder
is on. Avoid extreme adjustments in the position below 1:
this may cause damage to grinders. Use instead a different
coffee blend, since not all blends produce the same results.

To adjust grinding, follow the procedure outlined below:

- press the coffee key and verify the coffee outflow from
the dispenser;

- Open the machine housing’s main door, lift the lid of
the coffee bean hopper and consequently adjust the grind
(see fig. 13).

Warning

The new grinding selection can be appreciated only after the third
coffee grinding.

Coffee blends

Coffee must be fresh and an espresso coffee blend must be
used.
To obtain a strong and tasty espresso, use a specific es­presso machine blend. Keep the coffee in a fresh place in a
airtight sealed container.

8.4 Beverage dispensing

Adjusting the coffee dispenser

The coffee dispenser is adjustable according to the cup size.
For short cups, position the dispenser as shown in figure 15.

Fig. 15

For tall cups, position the dispenser as shown in figure 16.

Fig. 14

Fig. 16

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27

Adjusting the cup filling level

With this machine the quantity of coffee dispensed can be
adjusted according to the cup used.

Select the desired quantity by pressing the two selection keys.
The display will show the corresponding messages.

To set the cup filling level press the corresponding selection
key until the desired quantity has been reached (max. ca.
250 ml).

When performing this operation, the display reads:

"1 SMALL COFFEE "

"PROGR. QUANTITY

"

"1 COFFEE "

"PROGR. QUANTITY

"

Important

This operation can be interrupted only after the minimum
quantity has been dispensed.

Coffee dispensing

Place the cup on the Grill drip tray (ref. 3 - Fig. 1) under the
dispenser (ref. 6 - Fig. 1).

Press the corresponding selection key and the machine
automatically dispenses the selected coffee.

Warning

Coffee can be programmed only if the corresponding setting
is on (see page 17).

Preheating

When brewing the first cup of coffee, the preheating function
is activated. The following message will appear on the dis­play:

“PREHEATING”

Preheating consists of a cycle of water flowing through the
brew group. It is automatically activated when the machine
is turned on and if more than 300 seconds have passed
between a coffee brewing cycle and the next one.

Hot water dispensing

Hot water is dispensed thanks to a circuit that guarantees
that the water is tastefree and at the right temperature to
prepare tea and soups.

Press the HOT WATER key (Fig. 17), the display reads:

“HOT WATER “

If the hot water key is pressed (Fig. 17) after brewing coffee,
the circuit rinsing cycle is activated, which consists in
repeatedly opening the solenoid valve with the following
message appearing on the display:

“RINSE ”

At the end of the rinsing cycle, the hot water dispensing will
automatically start and the following message will appear:

“HOT WATER “

Fig. 17

HOT WATER

If the corresponding setting is on, only the set quantity of
hot water is dispensed. Otherwise, it is necessary to stop
water dispensing by pressing the key again when reaching
the desired level of hot water.

To set the quantity of hot water, press the hot water selection
key until the desired quantity has been reached.

Warning

The quantity of hot water dispensed can be programmed
only if the corresponding setting is on (see page 17).

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28

When setting the desired quantity, the following message
appears on the display:

“HOT WATER “
“PROGR. QUANTITY “

Place the glass or cup under the hot water spout (ref. 7 ­Fig. 1) and press the hot water selection key. Water is dis­pensed automatically.

8.5 Messages and special

warnings

The machine shuts off automatically - partially or totally ­when the bean hopper is empty or the machine is malfunc­tioning. The cause of the shut-off appears on the display
located on the control panel.
If the display shows a warning message, contact the SUPPLY
OPERATOR.

Bean hopper electronic control

When the bean hopper is empty, the machines stops grind­ing after about 20 seconds. Fill the bean hopper following
instructions outlined on page 24.

Coffee beans protection against impurities

Even the best coffee beans may contain impurities (stones,
metallic parts, etc.)
If a foreign body falls into the grinder, a special noise is
produced: turn the machine off immediately!
Grinding stops automatically in about 15 seconds thanks to
the electronic control.

Important

To avoid damaging the coffee grinder motor do not re-start
the machine until the foreign body has been removed.

Follow the procedure outlined on page 31.

Water level electronic control

The machine stops automatically when the water level in the
tank is below the minimum value detected by the floating
indicator (ref. 10 - Fig. 1).
Fill the tank following instructions outlined on page 24.

9 - MAINTENANCE

9.1 Foreword

Warning

Before performing maintenance and /or cleaning procedures,
unplug the machine and wait until it is cold.

Follow the instructions contained in this manual to obtain
maximum beverage quality and guarantee the correct
functioning of the machine.

The machine and its non-removable components must be
cleaned with cold or warm water using non abrasive sponges
and wet cloths unless otherwise stated (this operation must
not be performed on exposed electrical components).

• Do not use detergents or solvents that could modify the

shape or functionality of the machine and its compo­nents.

• Do not soak the machine in water or other fluids: the

machine will be damaged.

• Do not wash component parts in the dishwasher.

• Always hand-dry the machine components, do not place

them in the oven or microwave oven.

• Do not use direct jets of water.

• All the components that require cleaning are easily

accessible and do not require the use of tools.

• Regular maintenance and cleaning keep the machine in

good condition and guarantee its efficiency for a longer
time while respecting standard hygienic regulations.

• The machine counters keep track of the number of bev-

erages dispensed and allow standard maintenance
interventions to be programmed by the maintenance
technician.

Important

When performing maintenance operations follow the timetable
outlined in section. 14 in the general maintenance table.

Warning

In case of failure and/or malfunctioning contact an APPROVED
ASSISTANCE CENTER.

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29

The water tank (ref. 9 - Fig. 1), the dregs drawer and the
relevant conveyor (if necessary, remove the conveyor as in
Fig. 19), drip tray (Fig. 20) and Grill drip tray (Fig. 20)
should be washed regularly using non abrasive detergents
and dried with care.

9.2 Cleaning and maintenance

Maintenance operations must be performed at least once a
year and include testing the condition of the machine and
the conformity of the electric system.

Water tank/ Drip tray/ Dump box/ Brew

group / Machine

To keep the dispensing outlet and brew group (ref. 18 - Fig.

1) clean, the Dump box should be emptied daily, according

to needs (Fig. 18).

The coffee dispenser (ref. 6 - Fig. 1) can be removed for
cleaning.
Remove the protection cover (Fig. 21).

Fig. 18

fig. 19

Fig. 21

Fig. 22

fig. 20

Unfasten the knurled screw under the dispenser (Fig. 22).

Remove the dispenser by lifting it out (Fig. 23).

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30

Wash the dispensing channel (Fig. 24) and rinse carefully
with hot water.

Remove the brew group by turning the lock lever in a vertical
position as indicated in fig (26) then remove the group by
tilting it (Fig. 26). If necessary, use the left hand to make the
removal easier.

The brew group must be cleaned with hot water and no

detergents.

The stainless steel filter must be free of coffee
residue.

Remove the upper filter to clean it. With the provided wrench
(ref. 24 – Fig. 1) unscrew the knob counter clockwise (Fig.

27).Wash and dry all the elements of the brew group, reinsert
the filter and hand-tighten the knob.

Clean the machine periodically using a wet cloth, and then
dry it.

Brew group

The brew group must be cleaned every time the coffee bean
hopper is refilled and at least once a week.
Turn the machine off by pressing the main switch (ref. 4 ­Fig. 1) and open the service door (ref. 15 - Fig. 1).

Remove the Dump box first (Fig. 25).

Fig. 24

Fig. 25

Fig. 26

Fig. 23

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31

Remove the dregs drawer for cleaning (Fig. 28).

Important

If the brew group is not inserted correctly, the display reads:

“INSERT GROUP “

Coffee cannot be brewed. The machine is not working.

Place the Dump box back in (ref. 1 - Fig. 1).

Coffee grinder

Warning

Never put water inside the grinder, to avoid irreparable
damage to the machine!

Clean the coffee bean hopper regularly. This operation must
be performed only by a specialized technician only.

Unplug the machine from the socket (ref. 5 - Fig. 1).

Remove the cover with the lock (ref. 21 - Fig. 1) and the
bean hopper cover (ref. 12 - Fig. 1).

Empty the bean hopper and unfasten the two fixing screws
(fig. 31).

Fig. 28

Fig. 27

Fig. 29

Use non-abrasive detergents only.
Carefully clean the dispensing outlet and reinsert the dregs
drawer.

Reintroduce the brew group by turning down the appropriate
lever. Tilt the group to insert it, then position it inside the
guides of the dregs drawer (Fig. 29).Once inserted, the release
lever must automatically return to its initial position and the
reference pin must coincide with the arrow point (Fig. 30).Close
the service door (ref. 15 – Fig. 1).

Fig. 30

Fig. 31

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32

10 - INACTIVITY

When the machine is not used, it must be turned off and
unplugged from the socket.

Keep the machine in a dry place away from children.

If the machine is not used for a long period of time, it must
be protected from dust and dirt.

11 - INSTRUCTIONS FOR END-

OF-LIFE DISPOSAL
TREATMENT

This product complies with EU Directive 2002/96/EC.

The symbol

on the product or on its packaging
indicates that this product may not be treated as household
waste. Instead it shall be handed over to the applicable
collection point for the recycling of electrical and electronic
equipment.
By ensuring this product is disposed of correctly,you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product,
please contact your local city office, your household waste
disposal service or the shop where you purchased the product.

Warning

The diposal of the vending machine or of a part of it must be
carried out with full respect of the environment and according
to local laws in force.

12 - TROUBLESHOOTING

In case of faults or damage possibly after a fall, immediately
unplug the machine.

If the problem cannot be solved by following the instructions
presented in the table below, contact the nearest ASSIST­ANCE CENTER.

Important

Problems may arise when using the machine that can cause
malfunctioning.

The possible causes are listed in par.14.1 of this manual in
the Troubleshooting table below along with the correspond­ing solutions.

If the problem cannot be solved, the machine must not be
used until the nearest ASSISTANCE CENTER has been con­tacted.

13 - ACCESSORIES

The Ambra machine can be equipped with the following
optional components:

- Coiner box
Arrangement for housing a coiner or key system.

- Cabinet
To support the machine and to store cups, stirrers, sugar
and stocks.

For further information see the corresponding manuals.

Fig. 32

The container can then be cleaned (Fig. 32).

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33

To keep the machine in good working conditions cleaning and maintenance procedures should be performed according to the
instructions in the table below.

Operations to be performed At each supply After 5 supplies After10 supplies

Emptying and cleaning the Dump box
Emptying and cleaning the drip tray
Emptying and cleaning the water tank
Cleaning the coffee brew group
Oiling the coffee brew group
Cleaning the coffee bean hopper

14.1 Troubleshooting

In case of failures or faults, immediately unplug the machine. Contact the maintenance technician or an Approved Assistance
Centre for interventions and repairing. Incorrect repairing can present serious hazards for users. The manufacturer declines
responsibility for incorrect repairing: the warranty also expires.

14 - GENERAL MAINTENANCE

PROBLEM

No display message.

Automatic coffee brewing does
not start.

Coffee comes out too fast.

Coffee comes out too slowly.

Coffee has no sufficient crema.

The brew group cannot be
removed.

CAUSE

No power supply.

The service door is open.

The brew group is missing.

The brew group is jammed.

No water.

No coffee.

No drawer.

Coffee grinder jammed.

Grinding too coarse.

Grinding too fine.

Unsuitable coffee blend or coffee is not
freshly toasted.

The brew group is not in the correct po­sition.

REMEDY

Turn the main switch on, check the
socket and fuse.

Close the service door.

Insert the brew group.

Clean the brew group.

Fill the water tank.

Fill the coffee hopper.
In both cases, restart the brewing cy­cle.

Insert the Dump box correctly.

Clean the coffee grinder.

Adjust to a finer grinding (e.g., from 5
to 3).

Adjust to a coarser grinding (e.g., from
3 to 5).

Change coffee blend

Start the machine, close the service
door, insert the Dump box. The brew
group is automatically placed in the
correct position (Fig 30).

English

34

NOTE

English

35

NOTE

Cod. 15000695 - Ed. 04 10/07