Saeco AMBRA User Manual
Vending Machine
model
AMBRA
Type SUP 015VR
WARNING: This instruction manual is intended exclusively for specialized personnel.
OPERATION AND MAINTENANCE
English
TABLE OF CONTENTS
MAIN PARTS ................................................ 3
1 - INTRODUCTION TO THE MANUAL ............ 4
1.1 Foreword ................................................... 4
1.2 Symbols used ............................................. 4
2 - GENERAL INFORMATION......................... 4
2.1 Foreword ................................................... 4
2.2 Intended use of the machine ........................ 4
2.3 Residual risks ............................................. 4
2.4 Machine identification ................................. 5
2.5 Technical specifications ............................... 5
3 - HANDLING AND STORAGE ...................... 6
Handling.................................................... 6
Storage......................................................6
4 -SAFETY.................................................... 6
4.1 General safety norms .................................. 6
4.2 Operators requirements............................... 7
Maintenance technician ............................... 7
Supply operator .........................................7
User .......................................................... 7
4.3 Safety devices............................................. 7
4.4 Safety microswitch efficiency test .................. 7
5 - CONTROLS DESCRIPTION........................ 8
5.1 Main controls ............................................. 8
Main switch (Fig. 5) .................................... 8
Control panel (Fig. 6) ................................. 8
Dispensing mode ........................................ 8
Setting mode .............................................. 8
6 - INSTALLATION ........................................ 9
6.1 List of supplied accessories .......................... 9
6.2 Positioning ................................................. 9
6.3 Electric connection ...................................... 9
7 - SETTINGS.............................................. 10
Structure of programming functions ...........10
Menu selection ......................................... 10
Changing numeric values ..........................10
8 - USE OF THE VENDING MACHINE ............ 23
8.1 Machine status ......................................... 23
Off and electrically insulated .....................23
On .......................................................... 23
Energy saving .......................................... 23
8.2 Recommendations ..................................... 23
Prolonged inactivity...................................23
Temperature control ..................................23
Bean hopper empty ...................................23
Water tank empty .....................................23
Dump box full .......................................... 23
8.3 First Switching on .....................................24
Filling the bean hopper ..............................24
Fixing the cover lock plate ......................... 24
Filling the water tank .................................24
Water circuit filling ................................... 25
Grinding adjustment..................................25
Coffee blends ...........................................26
8.4 Beverage dispensing.................................. 26
Adjusting the coffee dispenser .................... 26
Adjusting the cup filling level .....................27
Coffee dispensing ..................................... 27
Preheating ............................................... 27
Hot water dispensing.................................27
8.5 Messages and special warnings .................28
Bean hopper electronic control...................28
Coffee beans protection against impurities .. 28
Water level electronic control .....................28
9 - MAINTENANCE .................................... 28
9.1 Foreword ................................................. 28
9.2 Cleaning and maintenance ........................ 29
Brew group.............................................. 30
Coffee grinder..........................................31
10- INACTIVITY .......................................... 32
11- INSTRUCTIONS FOR END-OF-LIFE
DISPOSAL TREATMENT .......................... 32
12- TROUBLESHOOTING ............................. 32
13- ACCESSORIES ...................................... 32
14- GENERAL MAINTENANCE ...................... 33
14.1 Troubleshooting ........................................ 33
2
MAIN PARTS
English
21
10
12
13
4
11
9
20
8
7
15
6
3
2
Fig. 1
1 Dump box
2 Drip Tray
3 Grill drip tray
4 Main switch
(rear side of the machine)
5 Power cord
6 Coffee dispenser
7 Hot water spout
8 Control panel
9 Water tank
23
22
17
19
1
5
18
25
10 Water level gauge
(inside water tank)
11 Coffee bean hopper
12 Coffee bean hopper cover
(under the cover with lock)
13 Grind adjustment knob
14 Coffee doser screw
15 Service door with lock
16 Coffee load hopper
17 Brew group lock lever
14
24
16
18 Brew group
19 Dregs drawer
20 Safety microswitch
21 Cover with lock
22 Cover lock plate
23 Locking keys (2x)
24 Brew group key
25 Cover lock fastening screw
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English
1 - INTRODUCTION TO THE
MANUAL
1.1 Foreword
Important
This manual is an integral part of the machine and must be
read carefully. It contains all the information about installation, maintenance and correct use of the AMBRA machine.
Always refer to this manual before performing any operation.
Manufacturer: Saeco International Group S.p.A.
Via Panigali, 39 - 40041 GAGGIO MONTANO (Bo) Italy
This manual must be preserved with care and must accompany the machine throughout its operational life including
changes of ownership.
If this manual is lost or damaged, request a copy from an
Approved Assistance Centre.
The manufacturer reserves all copyrights on this manual.
Warning
The symbol indicates danger for operators and the machine
itself.
Important
The symbol indicates operations that contribute to keep the
machine in good working conditions.
2 - GENERAL INFORMATION
2.1 Foreword
This machine is an automatic coffee and hot water dispenser
with programmable dosing of all beverages.
If necessary, contact the nearest Distributor or National
Importer or the Manufacturer when no importers are available.
APPROVED ASSISTANCE CENTERS are available for information and explanations about the machine, and to provide
technical assistance and spare parts supplies.
Important
The keys to open the water and bean hoppers, the side door
and the optional coiner door are available only to the supply
operator and maintenance technician.
1.2 Symbols used
A number of symbols are used in this manual to indicate
danger or situations that require various degrees of expertise.
Each symbol is explained by a message.
Where no symbol is used, the information is intended for all
users of the machine. The symbols used are the following:
Supply operator
Those in charge of supplying and cleaning the machine.
Maintenance operations that require a specialized technician are not to be performed by supply operators.
Maintenance technician
The Manufacturer reserves the right to modify the machine
without any obligation to provide advance notice.
2.2 Intended use of the machine
The AMBRA machine automatically dispenses:
- freshly brewed coffee and espresso coffee;
- hot water for beverage preparation.
Important
Improper use of the machine determines the immediate
warranty expiration and the Manufacturer declines responsibility for damages and personal injuries.
Improper use includes:
- using the machine for purposes other than that intended
and/or following procedures not described in this
manual;
- interventions on the machine that are against instructions included in this manual;
- using the machine after component parts have been
tampered with and/or safety devices have been altered;
- installing the machine outdoors
The symbol indicates operations to be performed only by
specialized maintenance technicians and servicemen.
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2.3 Residual risks
The dispensing outlet has no protections against accidental
hand exposure to coffee and hot water.
English
2.4 Machine identification
Fig. 2
2.5 Technical specifications
The machine is identified by the model and serial numbers
outlined on the specific plate (Fig. 2).
The plate also contains the following specifications:
- name of Manufacturer
- CE marking
- machine model
- serial number
- manufacturing year
- technical specifications
- Power supply voltage (V)
- Power supply frequency (Hz)
- Power consumption (W)
Important
When contacting APPROVED ASSISTANCE CENTERS always
refer to the plate and the specific data it contains.
Power supply ...................................................................................................................... see data plate
Power rating .......................................................................................................................see data plate
Dimensions (l x w x h) ....................................................................................... ca. 380 x 460 x 440 mm
Machine case ................................................................ galvanized steel and thermoplastic material (ABS)
Weight ................................................................................................................................. ca. 17.5 kg
Cable length ............................................................................................................................ ca. 1.2 m
Operating system ............................................................................................. 1000W immersion boiler
.............................................................................................................. Electromagnetic vibration pump
Temperature control .................................................................................................................. electronic
Coffeegrinder adjusting device ............................................................................................. fine-grinding
Coffee grounds ejection ........................................................................................................... automatic
Coffee powder dosing ................................................................................................... adjustment screw
Quantity setting ................................................................................................................ ca. 0 - 250 ml
Water tank ........................................................................................................... removable, transparent
Capacity -Water tank ........................................................................................ ca. 6.5 l
-Coffee bean hopper ...................................................................... ca. 720 gr.
-Drip tray ................................................................ .................................ca. 1 l
Heating time ...................................................................................................................... ca. 3 minutes
Preparation time -espresso ......................................................................ca. 20 seconds per cup
-coffee ......................................................................... ca. 35 seconds per cup
-hot water .................................................................... ca. 60 seconds per cup
Thermal cut-out ........................................................................................................................... built-in
Insulation ...................................................................................................................... class protection I
Approval ............................................................................................................................ see data plate
Conformity with existing product class regulations ........... (see Declaration of Conformity in the packaging)
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3 - HANDLING AND
STORAGE
Handling
During handling and transport, the machine must be kept in
the upright position according to the instructions on the
packaging.
Lift and position with care.
Do not shake the machine.
Storage
The machine must be stored according to the following
temperatures:
-- minimum temperature: 4°C.
- maximum temperature: 40°C
- maximum humidity: 95%
The machine packaging consists of cardboard and expanded
polystyrene.
Warning
Given the overall packaging weight, do not pile up more
than three machines.
The machine must be stored in its original packaging away
from humidity and dust.
4 - SAFETY
In compliance with the Low Tension Directive 2006/95/EC
(which replaces the directive 73/23/EEC and following
amendments) and CE Marking Directive 93/68/EEC,
SAECO Vending has drawn up a technical file of the
AMBRA vending machine held at its plants. The following
regulations were taken into account during the design phase:
Warning
The machine must be used only by adults and by those familiar
with it.
Do not allow children to play with the machine. Children
are not aware of the danger of electrical devices.
Power supply
Do not touch electrical parts to avoid serious injuries. Plug
the machine in the correct socket. Voltage must correspond
to that indicated on the plate inside the machine (Fig. 2).
Power cord
If damaged, the power cord must be replaced by an Approved Assistance Centre. Do not connect the cord near
corners and sharp or very hot objects. Avoid contact with
oil. Do not stretch the cord when moving the machine. Do
not unplug the machine by pulling the cord or touch it with
wet hands. The cord must not hang from tables and shelves.
Location
Place the machine on a stable surface that cannot be knocked
down. Water could pour out: danger of burns! Do not use
the appliance outdoors or in low temperature environments.
Do not place the machine on a very hot surface or near
open flames to avoid damage to the machine casing.
Danger of burns
Keep hands away from the hot water and coffee jet.
Positioning
For the correct functioning of the machine follow the indications below:
- select an even surface
- select a location that is sufficiently well-lit, clean and
near an easily reachable power source.
- the minimum distance between the wall and the machine
must be in line with the indications outlined in figure 3.
100 mm.
- EN 55014 - EN 6100-3-2
- EN 61000-3-3 - EN 61000-4-2
- EN 61000-4-3 - EN 61000-4-4
- EN 61000-4-5 - EN 61000-4-11
- EN 60335-2-75 - EN 60335-1
4.1 General safety norms
Danger
It is extremely dangerous to put electrical parts in contact
with water! Do not direct the hot water jet toward body
parts; handle the hot water pipe with care: danger of burns!
Use the machine for its intended use only.
Do not apply technical modifications to the machine: it can
be extremely dangerous!
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Fig. 3
Cleaning
Before cleaning the machine, turn the main switch off and
disconnect the power supply. Wait until the machine is cold.
Do not soak the machine in water! Do not disassemble the
machine or perform any operation on the internal components of the machine.
Repairing and maintenance
In case of failure or faults possibly after a fall, immediately
unplug the machine. Do not turn the faulty machine on. The
machine can be repaired only by Approved Assistance
Centres. The Manufacturer declines responsibility for damage
and injuries caused by incorrect repairing of the machine.
In case of failure and/or malfunctioning contact exclusively
qualified ASSISTANCE SERVICE repairmen.
English
1
In case of fire use Carbon Dioxide extinguishers (CO2). Do
not use water or dry-powder extinguishers.
4.2 Operators requirements
To guarantee the safety and good functioning of the machine two operators with different skills are required:
Maintenance technician
A specialized technician in charge of machine instal-
lation, set-up, maintenance and technical assistance.
Supply operator
An operator in charge of turning the machine on/
off, supplying products, removing coins and of the internal
and external cleaning of the machine.
If the machine is malfunctioning, the supply operator must
request the intervention of the maintenance technician.
Fig. 4
4.4 Safety microswitch efficiency
test
When the machine is on, open the side door and check that
the display (ref. 8 - Fig. 1) and LEDs on the control panel
keypad (rif.8 - Fig. 1) turn off.
When they turn off, it indicates that the vending machine is
not in operation and that the microswitches are working.
User
The person who uses the machine. Users must NOT perform
any of the tasks of the supply operator or the maintenance
technician.
If the machine is malfunctioning, users should request the
intervention of the supply operator or the maintenance technician.
4.3 Safety devices
All the components that can be potentially dangerous are
located inside the machine.
Two microswitches (ref. 1 – Fig. 4) placed side by side,
automatically cut the power supply if the side door is opened.
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English
5 - CONTROLS DESCRIPTION
Important
The dispensing keys of the machine are programmed with
pre-set values.
5.1 Main controls
Main switch (Fig. 5)
Located in the rear side of the machine, centre-left.
When in the ”I” position, the machine is on (electrical
functions on).
When in the ”O” position, the machine is off (electrical
functions off).
Dispensing mode
In this normal running mode, the following operations can
be performed by pressing the keys as indicated in figure 6:
Keys , ,
Dispensing programmed beverages
= espresso coffe
= light coffee
= hot water
Setting mode
In this service mode, the following operations can be performed by pressing the keys as indicated in figure 6:
E ENT key - “Espresso coffee”
Confirm modified parameters.
Allows you to go to the lower programming level
Fig. 5
Control panel (Fig. 6)
It consists of 4 keys with different functions according to the
machine mode (standard running or setting mode).
SELECT PRODUCT
READY FOR USE
C ESC key
Return to higher settings level without saving new parameters.
UP key - “Coffee”
Scroll Menu and increase the displayed value for resetting.
DOWN key - “Hot water”
Scroll Menu and decrease the displayed value for resetting.
Dispensing LEDs
Dispensing LEDs are green LEDs located inside the three
selection keys. During beverage dispensing, only the LED
corresponding to the selected beverage remains on. After
beverage dispensing, all three LEDs turn back on.
Display
It consists of 2 15-character lines and it displays messages about operations under way or programmed and
about the machine status.
Fig. 6
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6 - INSTALLATION
Warning
The presence of nearby magnetic fields or electric devices
generating interference may cause malfunctioning in the
electronic control of the machine.
Important
Do not install the machine outdoors and in environments where
water or steam jets are used.
Important
When the temperature is approaching 0°C internal components containing water are subject to freezing.
Do not use the machine in such conditions.
To guarantee the correct functioning and durability of the
appliance, follow the indications below:
- room temperature: 10°C ÷ 40°C
- maximum humidity : 90%.
- make sure that the machine has not been tampered with
during transport by verifying the package sealing;
- verify the machine conditions and model inside the
packaging;
- verify the content of the accessories envelope enclosed
to the machine (see “6.1 List of supplied accessories”);
- remove the machine from the original packaging that
should be preserved for future use (e.g. change of location);
- remove all the remaining packaging.
- the maximum angle of inclination of the supporting
surface must not exceed 2°
6.3 Electric connection
Warning
This operation must be performed by the maintenance technician.
The machine requires single-phase voltage according to the
value contained in the identification plate (2.4 Machine
identification).
Warning
The socket should be easily accessible to the supply operator, so that the machine can be easily unplugged when
necessary.
Before connecting the machine check the following points:
- the line voltage of the socket must correspond to that
indicated on the machine plate;
- the electrical system must be in line with existing laws
and regulations and must have the load capacity indicated on the plate.
When in doubt, request professional assistance to determine the characteristics of the electrical system.
Warning
The use of extensions and adapters is forbidden.
Important
Disposal of packaging should be carried out according to
existing laws and regulations and in line with environmental
considerations.
6.1 List of supplied accessories
• N. 1 brew group key (ref. 24 - Fig. 1).
• N. 1 Instruction and Maintenance Manual
6.2 Positioning
For correct functioning of the appliance follow the indications below:
- select an even surface
- select a location that is sufficiently well-lit, clean and
near an easily reachable power source;
- the distance from the walls must be as shown in Fig.3;
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English
7 - SETTINGS
This chapter illustrates how to set up or modify the machine
programmable parameters.
The chapter should therefore be read carefully, to fully understand the correct sequence of operations to be performed.
To access the programming menu, turn off the machine,
hold down the
the main power switch to turn the machine back on.
The main settings options are the following:
• CREDIT MANAGEMENT
• AUDIT SINCE RESET
• AUDIT SINCE INIT
• SETTINGS
(Hot Water) and C (Esc) keys, pressing
To exit the settings menu press C (Esc). The machine is in
standard running mode.
Menu selection
Select menus using the various
keys and select options
by pressing the E key. The parameters of each menu can be
modified by pressing
keys. To save the desired setting
press the E key (e.g., “YES” for “SET DOSE”).
If a value has wrongly been modified, the menu can be
exited by pressing the C (Esc) key without saving the
new value.
Changing numeric values
• CODE
• TIMER
• PAYMENT SYSTEM
Structure of programming functions
CODE ?
......
When you wish to modify a value, press the “E” key. Modify
the 1st number with the keys
and save by pressing the
“E” key again. The cursor will move to the next number.
Use this method for all the numbers present, in the end the
whole value will be saved and you will exit from the
modification.
When entering the programming menu, the set code will be
requested. This will allow you to continue with the
programming. To set it, see “CODE” in the Vending menu.
Note the code when it is changed.
Warning
After 5 attempts to enter an incorrect code, the vending
machine requires the PUC (Personal User Code) to access
the programming menu.
To receive the PUC code, contact the CUSTOMER SERVICE
CENTRE.
If the PUC is correctly entered, you will be requested to set a
new code.
The keys have the following values while setting the code
and the PUC:
CREDIT MANAGEMENT >
10
Key 1 E (Ent) Espresso Coffee ............................... 1
Key 2 Coffee ............................................ 2
Key 3 Hot Water ....................................... 3
Key 4 C (Esc) ...................................................... 4
For example, if the code 312241 must be set, the sequence
for entering it is as follows:
1: Key 3 Hot Water 3
2: Key 1 E (Ent) Espresso Coffee 1
3: Key 2 Coffee 2
4: Key 2 Coffee 2
English
PAYMENT SYSTEM
CREDIT MANAGEMENT->
CREDITS
00000
5: Key 4 C (Esc) 4
6: Key 1 E (Ent) Espresso Coffee 1
Warning
Note the new password because, if it is lost, it will not be
possible to access the programming menu.
Vending FunctionsFunzioni per il Vending
Ambra is equipped with a menu for managing coffee
brewing.
This function allows you to lock coffee brewing but not hot
water dispensing after a determined number of cycles and
can be used, for example, to program the machine’s
maintenance operations.
Menu for displaying the beverages that may still be dispensed
before the lock (max.65535).
ADD CREDITS
0000
CREDIT CONTROL
CREDIT CONTROL
CREDIT CONTROL
CLEAR CREDITS
CLEAR CREDITS
NO
CLEAR CREDITS
YES
NO
Menu for adding credits: allowed values (0÷9999) up to a
total of 65535.
Menu that enables/disables the dispensing control through
credit management.
NO
YES
Menu that sets the current credits to zero. It is used if an
error is committed in introducing the credits.
AUDIT SINCE RESET >
ALARM LEVEL
00
Menu that enables/disables displaying the “Credit Warning”
and “No Credits” alarms.
The alarm is displayed when the number of coffees that can
still be brewed is reached (entered value).
If the 0 value is entered, the function is deactivated.
Values: default = 20; range 0÷99.
When the credits are finished, the brewing of coffee stops
and the following message appears on the display: “NO
CREDITS”.
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