Saeco AMBRA User Manual
Vending Machine
model
AMBRA
TYPESUP015VR
WARNING: Thisinstructionmanualisintendedexclusivelyforspecializedpersonnel.
OPERATIONANDMAINTENANCE
English 
TABLEOFCONTENTS
MAIN PARTS ................................................ |
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1 - INTRODUCTION TO THE MANUAL ............ |
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1.1 |
Foreword................................................... |
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1.2 |
Symbolsused............................................. |
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2 - GENERAL INFORMATION ......................... |
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2.1 |
Foreword................................................... |
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2.2 |
Intendeduseofthemachine........................ |
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2.3 |
Residualrisks............................................. |
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2.4 |
Machineidentification................................. |
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2.5 |
Technicalspecifications............................... |
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3 - HANDLING AND STORAGE ...................... |
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Handling.................................................... |
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Storage...................................................... |
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4 -SAFETY .................................................... |
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4.1 |
Generalsafetynorms.................................. |
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4.2 |
Operatorsrequirements............................... |
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Maintenancetechnician............................... |
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Supplyoperator......................................... |
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User.......................................................... |
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4.3 |
Safetydevices............................................. |
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4.4 |
Safetymicroswitchefficiencytest.................. |
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5 |
- CONTROLS DESCRIPTION ........................ |
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5.1 |
Maincontrols............................................. |
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Mainswitch(Fig.5).................................... |
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Controlpanel(Fig.6)................................. |
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Dispensingmode........................................ |
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Settingmode.............................................. |
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- INSTALLATION ........................................ |
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6.1 |
Listofsuppliedaccessories.......................... |
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6.2 |
Positioning................................................. |
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6.3 |
Electricconnection...................................... |
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7 - SETTINGS .............................................. |
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Structureofprogrammingfunctions........... |
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Menuselection......................................... |
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Changingnumericvalues.......................... |
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8 - USE OF THE VENDING MACHINE ............ |
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8.1 |
Machinestatus......................................... |
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Offandelectricallyinsulated..................... |
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On.......................................................... |
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Energysaving.......................................... |
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8.2 |
Recommendations..................................... |
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Prolongedinactivity................................... |
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Temperaturecontrol.................................. |
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Beanhopperempty................................... |
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Watertankempty..................................... |
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Dumpboxfull.......................................... |
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8.3 |
FirstSwitchingon..................................... |
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Fillingthebeanhopper.............................. |
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Fixingthecoverlockplate......................... |
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Fillingthewatertank................................. |
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Watercircuitfilling................................... |
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Grindingadjustment.................................. |
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Coffeeblends........................................... |
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8.4 |
Beveragedispensing.................................. |
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Adjustingthecoffeedispenser.................... |
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Adjustingthecupfillinglevel..................... |
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Coffeedispensing..................................... |
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Preheating............................................... |
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Hotwaterdispensing................................. |
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8.5 Messagesandspecialwarnings................. |
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Beanhopperelectroniccontrol................... |
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Coffeebeansprotectionagainstimpurities.. |
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Waterlevelelectroniccontrol..................... |
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9 - MAINTENANCE .................................... |
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9.1 |
Foreword................................................. |
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9.2 |
Cleaningandmaintenance........................ |
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Brewgroup.............................................. |
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Coffeegrinder.......................................... |
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10INACTIVITY .......................................... |
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11INSTRUCTIONS FOR END-OF-LIFE |
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DISPOSAL TREATMENT .......................... |
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12TROUBLESHOOTING ............................. |
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13ACCESSORIES ...................................... |
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14GENERAL MAINTENANCE ...................... |
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14.1Troubleshooting........................................ |
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English
MAINPARTS
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Fig.1
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Dumpbox |
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Waterlevelgauge |
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Brewgroup |
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DripTray |
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(insidewatertank) |
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Dregsdrawer |
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Grilldriptray |
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Coffeebeanhopper |
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Safetymicroswitch |
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Mainswitch |
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Coffeebeanhoppercover |
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Coverwithlock |
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(rearsideofthemachine) |
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(underthecoverwithlock) |
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Coverlockplate |
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Powercord |
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Grindadjustmentknob |
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Lockingkeys(2x) |
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Coffeedispenser |
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Coffeedoserscrew |
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Brewgroupkey |
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Hotwaterspout |
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Servicedoorwithlock |
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Coverlockfasteningscrew |
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Controlpanel |
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Coffeeloadhopper |
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Watertank |
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Brewgrouplocklever |
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3 |
English
1-INTRODUCTIONTOTHE MANUAL
1.1Foreword
Important
Thismanualisanintegralpartofthemachineandmustbe readcarefully.Itcontainsalltheinformationaboutinstallation,maintenanceandcorrectuseoftheAMBRAmachine.
Alwaysrefertothismanualbeforeperforminganyoperation.
Manufacturer:Saeco International Group S.p.A.
ViaPanigali,39-40041GAGGIOMONTANO(Bo)Italy
Thismanualmustbepreservedwithcareandmustaccompanythemachinethroughoutitsoperationallifeincluding changesofownership.
Ifthismanualislostordamaged,requestacopyfroman
ApprovedAssistanceCentre.
Themanufacturerreservesallcopyrightsonthismanual.
Important
Thekeystoopenthewaterandbeanhoppers,thesidedoor andtheoptionalcoinerdoorareavailableonlytothesupply operatorandmaintenancetechnician.
1.2Symbolsused
Anumberofsymbolsareusedinthismanualtoindicate dangerorsituationsthatrequirevariousdegreesofexpertise.
Eachsymbolisexplainedbyamessage. Wherenosymbolisused,theinformationisintendedforall usersofthemachine.Thesymbolsusedarethefollowing:
Supply operator
Thoseinchargeofsupplyingandcleaningthemachine. Maintenanceoperationsthatrequireaspecializedtechnicianarenottobeperformedbysupplyoperators.
Maintenance technician
Thesymbolindicatesoperationstobeperformedonlyby specializedmaintenancetechniciansandservicemen.
4
Warning
Thesymbolindicatesdangerforoperatorsandthemachine itself.
Important
Thesymbolindicatesoperationsthatcontributetokeepthe machineingoodworkingconditions.
2 -GENERAL INFORMATION
2.1Foreword
Thismachineisanautomaticcoffeeandhotwaterdispenser withprogrammabledosingofallbeverages.
Ifnecessary,contactthenearestDistributororNational ImporterortheManufacturerwhennoimportersareavailable.
APPROVEDASSISTANCECENTERSareavailableforinformationandexplanationsaboutthemachine,andtoprovide technicalassistanceandsparepartssupplies.
TheManufacturerreservestherighttomodifythemachine withoutanyobligationtoprovideadvancenotice.
2.2Intendeduseofthemachine
TheAMBRAmachineautomaticallydispenses:
-freshlybrewedcoffeeandespressocoffee;
-hotwaterforbeveragepreparation.
Important
Improperuseofthemachinedeterminestheimmediate warrantyexpirationandtheManufacturerdeclinesresponsibilityfordamagesandpersonalinjuries.
Improperuseincludes:
-usingthemachineforpurposesotherthanthatintended and/orfollowingproceduresnotdescribedinthis manual;
-interventionsonthemachinethatareagainstinstructionsincludedinthismanual;
-usingthemachineaftercomponentpartshavebeen tamperedwithand/orsafetydeviceshavebeenaltered;
-installingthemachineoutdoors
2.3Residualrisks
Thedispensingoutlethasnoprotectionsagainstaccidental handexposuretocoffeeandhotwater.
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2.4 |
Machine identification |
Themachineisidentifiedbythemodelandserialnumbers |
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outlinedonthespecificplate(Fig.2). |
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Theplatealsocontainsthefollowingspecifications: |
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nameofManufacturer |
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CEmarking |
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machinemodel |
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serialnumber |
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manufacturingyear |
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technicalspecifications |
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- Powersupplyvoltage(V) |
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- Powersupplyfrequency(Hz) |
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- Powerconsumption(W) |
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Important |
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Fig.2 |
WhencontactingAPPROVEDASSISTANCECENTERSalways |
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refertotheplateandthespecificdataitcontains. |
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2.5Technical specifications
Powersupply...................................................................................................................... |
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seedataplate |
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Powerrating....................................................................................................................... |
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seedataplate |
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Dimensions(lxwxh)....................................................................................... |
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ca.380x460x440mm |
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Machinecase................................................................ |
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galvanizedsteelandthermoplasticmaterial(ABS) |
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Weight................................................................................................................................. |
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ca.17.5kg |
Cablelength............................................................................................................................ |
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ca.1.2m |
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Operatingsystem............................................................................................. |
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1000Wimmersionboiler |
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Electromagneticvibrationpump |
Temperaturecontrol.................................................................................................................. |
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electronic |
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Coffeegrinderadjustingdevice............................................................................................. |
fine-grinding |
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Coffeegroundsejection........................................................................................................... |
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automatic |
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Coffeepowderdosing................................................................................................... |
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adjustment screw |
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Quantity |
setting................................................................................................................ |
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ca.0-250ml |
Watertank........................................................................................................... |
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removable,transparent |
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Capacity |
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-Watertank........................................................................................ |
ca.6.5l |
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-Coffeebeanhopper...................................................................... |
ca.720gr. |
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-Driptray................................................................................................. |
ca.1l |
Heatingtime...................................................................................................................... |
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ca.3minutes |
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Preparationtime |
-espresso...................................................................... |
ca.20secondspercup |
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-coffee......................................................................... |
ca.35secondspercup |
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-hotwater.................................................................... |
ca.60secondspercup |
Thermal |
cut-out........................................................................................................................... |
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built-in |
Insulation...................................................................................................................... |
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classprotectionI |
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Approval............................................................................................................................ |
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seedataplate |
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Conformitywithexistingproductclassregulations........... |
(seeDeclarationofConformityinthepackaging) |
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English
3-HANDLING AND STORAGE
Handling
Duringhandlingandtransport,themachinemustbekeptin theuprightpositionaccordingtotheinstructionsonthe packaging.
Liftandpositionwithcare.
Donotshakethemachine.
Storage
Themachinemustbestoredaccordingtothefollowing temperatures:
-- minimumtemperature: 4°C.
-maximumtemperature:40°C
- maximumhumidity: |
95% |
Themachinepackagingconsistsofcardboardandexpanded polystyrene.
Warning
Giventheoverallpackagingweight,donotpileupmore thanthreemachines.
Themachinemustbestoredinitsoriginalpackagingaway fromhumidityanddust.
4- SAFETY
IncompliancewiththeLowTensionDirective2006/95/EC (whichreplacesthedirective73/23/EECandfollowing amendments)andCEMarkingDirective93/68/EEC, SAECO Vending hasdrawnupatechnicalfileofthe AMBRA vendingmachineheldatitsplants.Thefollowing regulationsweretakenintoaccountduringthedesignphase:
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EN55014 |
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EN6100-3-2 |
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EN61000-3-3 |
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EN61000-4-2 |
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EN61000-4-3 |
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EN61000-4-4 |
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EN61000-4-5 |
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EN61000-4-11 |
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EN60335-2-75 |
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EN60335-1 |
4.1Generalsafetynorms
Danger
Itisextremelydangeroustoputelectricalpartsincontact withwater!Donotdirectthehotwaterjettowardbody parts;handlethehotwaterpipewithcare:dangerofburns!
Use the machine for its intended use only.
Donotapplytechnicalmodificationstothemachine:itcan beextremelydangerous!
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Warning
Themachinemustbeusedonlybyadultsandbythosefamiliar withit.
Donotallowchildrentoplaywiththemachine.Children arenotawareofthedangerofelectricaldevices.
Power supply
Donottouchelectricalpartstoavoidseriousinjuries.Plug themachineinthecorrectsocket.Voltagemustcorrespond tothatindicatedontheplateinsidethemachine(Fig.2).
Power cord
Ifdamaged,thepowercordmustbereplacedbyanApprovedAssistanceCentre.Donotconnectthecordnear cornersandsharporveryhotobjects.Avoidcontactwith oil.Donotstretchthecordwhenmovingthemachine.Do notunplugthemachinebypullingthecordortouchitwith wethands.Thecordmustnothangfromtablesandshelves.
Location
Placethemachineonastablesurfacethatcannotbeknocked down.Watercouldpourout:dangerofburns!Donotuse theapplianceoutdoorsorinlowtemperatureenvironments. Donotplacethemachineonaveryhotsurfaceornear openflamestoavoiddamagetothemachinecasing.
Danger of burns
Keephandsawayfromthehotwaterandcoffeejet.
Positioning
Forthecorrectfunctioningofthemachinefollowtheindicationsbelow:
-selectanevensurface
-selectalocationthatissufficientlywell-lit,cleanand nearaneasilyreachablepowersource.
-theminimumdistancebetweenthewallandthemachine mustbeinlinewiththeindicationsoutlinedinfigure3.
100MM.
Fig.3
Cleaning
Beforecleaningthemachine,turnthemainswitchoffand disconnectthepowersupply.Waituntilthemachineiscold. Donotsoakthemachineinwater!Donotdisassemblethe machineorperformanyoperationontheinternalcomponentsofthemachine.
Repairing and maintenance
Incaseoffailureorfaultspossiblyafterafall,immediately unplugthemachine.Donotturnthefaultymachineon.The machinecanberepairedonlybyApprovedAssistance Centres.TheManufacturerdeclinesresponsibilityfordamage andinjuriescausedbyincorrectrepairingofthemachine. Incaseoffailureand/ormalfunctioningcontactexclusively qualifiedASSISTANCESERVICErepairmen.
IncaseoffireuseCarbonDioxideextinguishers(CO2).Do notusewaterordry-powderextinguishers.
4.2Operatorsrequirements
Toguaranteethesafetyandgoodfunctioningofthemachinetwooperatorswithdifferentskillsarerequired:
Maintenancetechnician
Aspecializedtechnicianinchargeofmachineinstal- lation,set-up,maintenanceandtechnicalassistance.
Supplyoperator
Anoperatorinchargeofturningthemachineon/ off,supplyingproducts,removingcoinsandoftheinternal andexternalcleaningofthemachine.
Ifthemachineismalfunctioning,thesupplyoperatormust requesttheinterventionofthemaintenancetechnician.
User
Thepersonwhousesthemachine.UsersmustNOTperform anyofthetasksofthesupplyoperatororthemaintenance technician.
Ifthemachineismalfunctioning,usersshouldrequestthe interventionofthesupplyoperatororthemaintenancetechnician.
4.3Safetydevices
Allthecomponentsthatcanbepotentiallydangerousare locatedinsidethemachine.
Twomicroswitches(ref.1 –Fig.4)placedsidebyside, automaticallycutthepowersupplyifthesidedoorisopened.
English
1
Fig.4
4.4Safetymicroswitchefficiency test
Whenthemachineison,openthesidedoorandcheckthat thedisplay(ref.8 -Fig.1)andLEDsonthecontrolpanel keypad(rif.8 -Fig.1)turnoff.
Whentheyturnoff,itindicatesthatthevendingmachineis notinoperationandthatthemicroswitchesareworking.
7
English
5 -CONTROLS DESCRIPTION
Important
Thedispensingkeysofthemachineareprogrammedwith pre-setvalues.
5.1Main controls
Mainswitch(Fig.5)
Locatedintherearsideofthemachine,centre-left. Wheninthe ”I”position,themachineison(electrical functionson).
Wheninthe ”O”position,themachineisoff(electrical functionsoff).
Fig.5
Controlpanel(Fig.6)
Itconsistsof4keyswithdifferentfunctionsaccordingtothe machinemode(standardrunningorsettingmode).
SELECT PRODUCT
READY FOR USE
Fig.6
8
Dispensingmode
Inthisnormalrunningmode,thefollowingoperationscan beperformedbypressingthekeysasindicatedinfigure6:
Keys 
, 
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Dispensingprogrammedbeverages
= espressocoffe
= lightcoffee 
= hotwater
Settingmode 
Inthisservicemode,thefollowingoperationscanbeperformedbypressingthekeysasindicatedinfigure6:
E ENTkey-“Espressocoffee”
Confirmmodifiedparameters.
Allowsyoutogotothelowerprogramminglevel
C ESCkey
Returntohighersettingslevelwithoutsavingnewparameters.
UPkey-“Coffee”
ScrollMenuandincreasethedisplayedvalueforresetting.
DOWNkey-“Hotwater”
ScrollMenuanddecreasethedisplayedvalueforresetting.
DispensingLEDs
DispensingLEDsaregreenLEDslocatedinsidethethree selectionkeys.Duringbeveragedispensing,onlytheLED correspondingtotheselectedbeverageremainson.After beveragedispensing,allthreeLEDsturnbackon.
Display
Itconsistsof215-characterlinesanditdisplaysmes- sagesaboutoperationsunderwayorprogrammedand aboutthemachinestatus.
6 -INSTALLATION
Warning
Thepresenceofnearbymagneticfieldsorelectricdevices generatinginterferencemaycausemalfunctioninginthe electroniccontrolofthemachine.
Important
Donotinstallthemachineoutdoorsandinenvironmentswhere waterorsteamjetsareused.
Important
Whenthetemperatureisapproaching0°Cinternalcomponentscontainingwateraresubjecttofreezing.
Donotusethemachineinsuchconditions.
Toguaranteethecorrectfunctioninganddurabilityofthe appliance,followtheindicationsbelow:
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roomtemperature: |
10°C÷40°C |
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maximumhumidity: |
90%. |
-makesurethatthemachinehasnotbeentamperedwith duringtransportbyverifyingthepackagesealing;
-verifythemachineconditionsandmodelinsidethe packaging;
-verifythecontentoftheaccessoriesenvelopeenclosed tothemachine(see“6.1Listofsuppliedaccessories”);
-removethemachinefromtheoriginalpackagingthat shouldbepreservedforfutureuse(e.g.changeoflocation);
-removealltheremainingpackaging.
Important
Disposalofpackagingshouldbecarriedoutaccordingto existinglawsandregulationsandinlinewithenvironmental considerations.
6.1Listofsuppliedaccessories
•N.1brewgroupkey(ref.24 -Fig.1).
•N.1InstructionandMaintenanceManual
6.2Positioning
Forcorrectfunctioningoftheappliancefollowtheindicationsbelow:
-selectanevensurface
-selectalocationthatissufficientlywell-lit,cleanand nearaneasilyreachablepowersource;
-thedistancefromthewallsmustbeasshowninFig.3;
English
-themaximumangleofinclinationofthesupporting surfacemustnotexceed2°
6.3Electric connection 
Warning
Thisoperationmustbeperformedbythemaintenancetechnician.
Themachinerequiressingle-phasevoltageaccordingtothe valuecontainedintheidentificationplate(2.4Machine
identification).
Warning
Thesocketshouldbeeasilyaccessibletothesupplyoperator,sothatthemachinecanbeeasilyunpluggedwhen necessary.
Beforeconnectingthemachinecheckthefollowingpoints:
-thelinevoltageofthesocketmustcorrespondtothat indicatedonthemachineplate;
-theelectricalsystemmustbeinlinewithexistinglaws andregulationsandmusthavetheloadcapacityindicatedontheplate.
Whenindoubt,requestprofessionalassistancetodeterminethecharacteristicsoftheelectricalsystem.
Warning
Theuseofextensionsandadaptersisforbidden.
9
English
7-SETTINGS 
Thischapterillustrateshowtosetupormodifythemachine programmableparameters.
Thechaptershouldthereforebereadcarefully,tofullyunderstandthecorrectsequenceofoperationstobeperformed.
Toaccesstheprogrammingmenu,turnoffthemachine, holddownthe
(HotWater)andC (Esc)keys,pressing themainpowerswitchtoturnthemachinebackon.
Themainsettingsoptionsarethefollowing:
•CREDIT MANAGEMENT
•AUDIT SINCE RESET
•AUDIT SINCE INIT
•SETTINGS
ToexitthesettingsmenupressC (Esc).Themachineisin standardrunningmode.
Menuselection
Selectmenususingthevarious
keysandselectoptions bypressingtheE key.Theparametersofeachmenucanbe modifiedbypressing
keys.Tosavethedesiredsetting presstheE key(e.g.,“YES”for“SET DOSE”).
Ifavaluehaswronglybeenmodified,themenucanbe exitedbypressingtheC(Esc) 
keywithoutsavingthe newvalue.
Changingnumericvalues
•CODE
•TIMER
•PAYMENT SYSTEM
Whenyouwishtomodifyavalue,pressthe“E”key.Modify the1stnumberwiththekeys
andsavebypressingthe “E”keyagain.Thecursorwillmovetothenextnumber. Usethismethodforallthenumberspresent,intheendthe wholevaluewillbesavedandyouwillexitfromthe modification.
Structureofprogrammingfunctions |
Whenenteringtheprogrammingmenu,thesetcodewillbe |
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requested. This will allow you to continue with the |
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programming.Tosetit,see“CODE”intheVendingmenu. |
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Notethecodewhenitischanged. |
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CODE ? |
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...... |
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Warning |
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After5attemptstoenteranincorrectcode,thevending |
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machinerequiresthePUC(PersonalUserCode)toaccess |
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theprogrammingmenu. |
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ToreceivethePUCcode,contacttheCUSTOMERSERVICE |
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CENTRE. |
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IfthePUCiscorrectlyentered,youwillberequestedtoseta |
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newcode. |
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Thekeyshavethefollowingvalueswhilesettingthecode |
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andthePUC: |
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Key1E (Ent) |
EspressoCoffee............................... |
1 |
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Key2 |
Coffee............................................ |
2 |
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Key3 |
HotWater....................................... |
3 |
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Key4C (Esc) |
...................................................... |
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Forexample,ifthecode312241mustbeset,thesequence |
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forenteringitisasfollows: |
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1:Key3 |
HotWater |
3 |
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2:Key1E (Ent) |
EspressoCoffee |
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3:Key2 |
Coffee |
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CREDIT MANAGEMENT - |
4:Key2 |
Coffee |
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English
PAYMENT SYSTEM
CREDIT MANAGEMENT->
CREDITS
00000
ADD CREDITS 0000
CREDIT CONTROL
NO
CREDIT CONTROL
NO
CREDIT CONTROL
YES
CLEAR CREDITS
CLEAR CREDITS
NO
CLEAR CREDITS
YES
ALARM LEVEL
00
AUDIT SINCE RESET -
>
5:Key4C (Esc) |
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6:Key1E (Ent) |
EspressoCoffee |
1 |
Warning
Notethenewpasswordbecause,ifitislost,itwillnotbe possibletoaccesstheprogrammingmenu.
VendingFunctionsFunzioniperilVending
Ambraisequippedwithamenuformanagingcoffee brewing.
Thisfunctionallowsyoutolockcoffeebrewingbutnothot waterdispensingafteradeterminednumberofcyclesand canbeused,forexample,toprogramthemachine’s maintenanceoperations.
Menufordisplayingthebeveragesthatmaystillbedispensed beforethelock(max.65535).
Menuforaddingcredits:allowedvalues(0÷9999)uptoa totalof65535.
Menuthatenables/disablesthedispensingcontrolthrough creditmanagement.
Menuthatsetsthecurrentcreditstozero.Itisusedifan erroriscommittedinintroducingthecredits.
Menuthatenables/disablesdisplayingthe“CreditWarning” and“NoCredits”alarms. Thealarmisdisplayedwhenthenumberofcoffeesthatcan stillbebrewedisreached(enteredvalue).
Ifthe0 valueisentered,thefunctionisdeactivated.
Values:default=20;range0÷99.
Whenthecreditsarefinished,thebrewingofcoffeestops andthefollowingmessageappearsonthedisplay:“NO CREDITS”.
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