Saba IMPRESSIONS User Manual

Data Sheet

Saba Impressions

Benefits

 Relevant, more accurate feedback from

multiple points of view improves productivity
and job satisfaction

 Fosters a culture of high performance by

encouraging engagement in performance
processes and interaction with peers

 The use of social technologies attracts and

retains high-value talent

 Real-time feedback enables performance

issues to be addressed immediately

Features

 Quick and simple to use

 Real-time, relevant feedback from across the

social network

 Anyone can submit feedback, regardless

of reporting structure or participation in a
performance cycle

 Share fun/interactive “nuggets” as well as

comments

 Ability to make the process business-relevant

by incorporating informal feedback directly into
formal performance reviews

Once-a-year performance feedback is too little, too late. Performance
feedback solely gathered from the manager is often seen as low value and
even worse, as a source of frustration and disengagement. With Saba
Impressions, Saba is tackling this problem head-on by harnessing an
enterprise’s social network to gather more relevant performance feedback
for employees.

Saba Impressions augments Saba’s performance management capabilities
by delivering the real-time feedback from the social network that is critical
to rapid performance improvement. As quick and simple to use as Twitter,
Saba Impressions enables individuals across the organization to submit
feedback on any other individual, regardless of reporting structure or
participation in a performance cycle. And unlike social feedback from stand­alone tools, the feedback from Saba Impressions can be used immediately
to make course corrections in development planning, or throughout
the cycle to better inform formal processes such as performance and
succession decisions.

Impressions can be collected

via the My Saba homepage,

or imbedded as part of your

The Future of Performance Feedback Is Social

Today’s workers, especially Generation Y talent that has grown up with
digital communication, expect to be given the tools to connect and share
with their peers. Yet most performance management processes have
remained unchanged, relying upon performance feedback that comes
once a year from the manager, and rarely includes feedback from peers or
other points of view. These processes are now so out-of-touch that some
have declared the formal performance review dead. But the problem is not
the review itself, it is the barriers to open communication that make the
review such a limited view of an individual’s true performance and value to

employee portal.

Data Sheet n Saba Impressions

the organization. Saba Impressions removes these barriers
by enabling employees, regardless of reporting relationships,
to provide feedback at any time.

Designed for Quick Feedback

Saba Impressions enables the easy submission of feedback
from across the social network at any time. Employees
simply choose a person, record a quick comment, and can
assign a number of “nuggets” to share with the individual
to rate how useful the interaction was. Organizations can
enable the sharing of unlimited nuggets or can restrict the
number that can be given by any one individual to enable the
highest performers to emerge. The comments and nuggets
are then shared instantly with the employee, making real-time
feedback a reality.

Making Social Technologies Business Relevant

As exciting as social networking technologies are, they
often have a fatal flaw — business relevancy. Stand-alone
technologies, both general social networking tools as well

as those designed specifically for performance feedback,
simply aren’t linked closely enough with the existing formal
processes to make them useful in a business context. But
since Saba Impressions is delivered as part of our unified
people management suite, business relevancy is never
an issue. Only Saba is able to both harness the informal
feedback and surface it directly within formal processes.
With Saba, the impressions gathered throughout the cycle
can even be assigned a formal value within the performance
review. Impressions can also better inform succession and
compensation decisions and enable performance feedback
to be acted on immediately via development planning and
learning assignments.

Saba is at the forefront of change as informal and social
processes grow in popularity, harnessing them to increase user
satisfaction and adoption and make employees more effective.
Saba Impressions is another proof point of Saba’s ability to
make social processes business-relevant by delivering them as
a unified part of our collaborative people management platform.

Saba n Power Up Your People

Saba is the premier provider of people systems that enable today’s people-driven enterprises. By combining learning, people management and collaboration
technologies, Saba delivers solutions that help mobilize and engage people to drive new strategies and initiatives, align and connect people to accelerate the
ow of business, and cultivate individual and collective knowhow to achieve exceptional results.

© 2010 Saba Software, Inc. All rights res erve d. Saba, the Saba logo, Saba Cen tra, and the marks
relatin g to Saba products and serv ices reference d herein are eithe r t radem arks or reg istere d
tradem arks o f Saba Soft ware, In c. or i ts af liates . All other t radema rks ar e the p roper ty of their
respe ctive owne rs.

Saba
2400 Bridge P arkw ay, Redwood Shor es, CA 94 065 -1166 USA
(+1) 877.SABA.101 or (+1) 650.779.2791
www. saba .com

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