Ruckus Wireless T811CM Installation Manual

T811-CM Access Point

Installation Guide

Applies to 901-T811-US01

Part Number 800-71436-001 Rev A

Published July 2017

www.ruckuswireless.com

TT811-CM AP Installation Guide, 800-71436-001 Rev A

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Copyright Notice and Proprietary Information

Copyright 2017. Ruckus Wireless, Inc. All rights reserved.

No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means, electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc. (“Ruckus”), or as expressly provided by under license from Ruckus.

Destination Control Statement

Technical data contained in this publication may be subject to the export control laws of the United States of America. Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to determine the applicable regulations and to comply with them.

Disclaimer

THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THE MATERIAL AT ANY TIME.

Limitation of Liability

IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE MATERIAL.

Trademarks

Ruckus Wireless, Ruckus, Bark Logo, and ZoneFlex are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.

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Contents

1 About This Installation Guide

 

Using this Installation Guide ...........................................................................................................................

8

Terms Used in This Guide............................................................................................................................

10

Related Documentation ...............................................................................................................................

10

Documentation Feedback............................................................................................................................

10

2 Planning the T811-CM Installation

 

T811-CM Omni Antenna Coverage..............................................................................................................

12

Powering Options........................................................................................................................................

13

Performing a Site Survey..............................................................................................................................

13

3 Installing the T811-CM

 

Safety Information........................................................................................................................................

16

Unpacking the T811-CM .............................................................................................................................

17

Package Contents ....................................................................................................................................

17

AP and CM MAC Addresses, Connectors and Ground Point ........................................................................

18

LEDs and Reset Button/Diagnostic Ethernet Port.........................................................................................

19

LED Startup Sequence ................................................................................................................................

20

Deploying the T811-CM...............................................................................................................................

21

Mounting the T811-CM.............................................................................................................................

21

Earth Grounding the T811-CM..................................................................................................................

22

Installing the Cable Power Tap ..................................................................................................................

23

Powering the T811-CM with POC.............................................................................................................

24

Checking the T811-CM Signal Level with an RF Power Meter (Optional) ....................................................

25

Configuring the T811-CM for the First Time (Optional) ...............................................................................

26

Re-Installing an Access Plug or Hardline Adapter.......................................................................................

35

Verifying CM and AP Operation....................................................................................................................

35

4 Operating and Troubleshooting the T811-CM

 

Retrieving the CM’s MAC Address ...............................................................................................................

37

Retrieving the CM’s MAC Address ............................................................................................................

37

Rebooting and Resetting the T811-CM........................................................................................................

38

How Radio Frequency Scanning Works .......................................................................................................

39

5 What to Do Next

 

Changing the Administrative Password ........................................................................................................

41

Configuring the Security Settings .................................................................................................................

41

Configuring Advanced Settings and Features. ..............................................................................................

41

Reading Related Documentation..................................................................................................................

41

Appendix A: Ruckus Wireless Factoryand Customer-Supplied Parts

 

Appendix B: T811-CM Mounting Dimensions and Weight

 

Dimensions .................................................................................................................................................

45

Weight ........................................................................................................................................................

47

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Appendix C: Replacing the F Connector Adapter

 

Appendix D: Rebooting and Resetting the T811-CM

 

Rebooting and Resetting the AP and CM.....................................................................................................

51

Using the Reset Button Inside the AP........................................................................................................

51

Remotely Rebooting and Factory Resetting the AP....................................................................................

52

Rebooting and Factory-Resetting the CM ....................................................................................................

53

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Ruckus Wireless T811CM Installation Manual

About This Installation Guide

1

 

This Installation Guide provides information on how to set up the Ruckus Wireless T811-CM (model 901-T811-CM-US31) strand mount access point (AP) with integrated cable modem (CM) on your network. Topics covered in this guide include basic configuration, operation and mounting. The rest of this document refers to the strand mount access point with integrated cable modem as the

T811-CM.

This guide is intended for use by those installing and configuring network equipment. Consequently, it assumes a basic working knowledge of local area networking, cable modem configuration, wireless networking, and wireless devices.

Figure 1. Typical T811-CM mounted on a cable strand

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About This Installation Guide

Using this Installation Guide

Using this Installation Guide

The T811-CM installation is completed with four main steps. Each step includes some substeps. Figure 2 shows the main steps, and Table 1 includes the substeps.

Figure 2. Adding a T811-CM to an existing Ruckus Wireless network flowchart

Planning

the Installation

Installing

in the Field

Operating and

Troubleshooting

What to Do

Next

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About This Installation Guide

Using this Installation Guide

Table 1. Adding a T811-CM to an Existing Ruckus Wireless network

Section Heading

2Planning the T811-CM Installation

T811-CM Omni Antenna Coverage

Powering Options

Performing a Site Survey

3Installing the T811-CM

Safety Information

Unpacking the T811-CM

Finding the AP and CM MAC Addresses

Connectors and Ground Point

LEDs and Reset Button/Diagnostic Ethernet Port

Dimensions

Deploying the T811-CM

Verifying CM and AP Operation

4Operating and Troubleshooting the T811-CM

Retrieving the CM’s MAC Address

Rebooting and Resetting the T811-CM

How Radio Frequency Scanning Works

5What to Do Next

Changing the Administrative Password

Configuring the Security Settings

Configuring Advanced Settings and Features

Reading Related Documentation

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About This Installation Guide

Terms Used in This Guide

Terms Used in This Guide

Before continuing, Ruckus Wireless recommends that you become familiar with the following terms:

T811-CM: T811-CM strand mount AP with integrated CM, which includes the AP and CM and the cable strand interface.

AP: The Wi-Fi Access Point part of the T811-CM.

CM: The Cable Modem part of the T811-CM.

CMTS: Cable modem termination system high speed data services equipment.

HFC: Hybrid fiber coax broadband network.

MSO: Multiple system operator.

Related Documentation

In addition to this guide, each T811-CM documentation set includes the following:

User Guide: Provides detailed information on how to configure the functions of the unit. The User Guide is available for download on the Ruckus Wireless Support Web site at http://support.ruckuswireless.com/documents

Release Notes: Provides late-breaking information about the current software release, including new features, enhancements, and known issues. If the information in the Release Notes differs from the information in this guide, follow the instructions in the Release Notes.

Documentation Feedback

Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at

docs@ruckuswireless.com

When contacting us, please include the following information:

Document title

Document part number (on the cover page)

Page number (if appropriate)

For example:

T811-CM AP Installation Guide

Part number: 800-71436-001 Rev A

Page 11

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Planning the T811-CM Installation

2

 

Before installing the T811-CM, plan the T811-CM installation. In this chapter:

T811-CM Omni Antenna Coverage

Powering Options

Performing a Site Survey

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Planning the T8110-CM Installation

T811-CM Omni Antenna Coverage

T811-CM Omni Antenna Coverage

The T811-CM includes internal 5GHz and 2.4GHz omnidirectional antennas, and is equipped with a DOCSIS 3.1 cable modem.

The T811-CMs are best deployed where internal-antenna lateral beamforming can provide the greatest reach and throughput to a wide coverage area, and provide the greatest distance between APs in a connecting device. See Figure 3 for internal-antenna coverage patterns, and see

Figure 4 for a typical

mesh coverage pattern between a T811-CM root AP and a 7782 non-root AP.

Figure 3. Omni 5GHz and 2.4GHz coverage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable

 

 

 

 

Cable Strand

 

 

 

 

 

 

 

 

Strand

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

T811-CM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excellent

 

 

 

 

 

Excellent

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reach

 

 

 

 

 

Reach

 

 

 

 

 

 

 

 

 

Good

Reach

 

 

 

 

 

 

 

 

Elevation Plane Coverage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Azimuth Plane Coverage

Figure 4. Typical mesh elevation plane coverage, side view

 

 

T811-CM

T610

 

(root AP)

(non-root AP)

Excellent

 

Excellent

Reach

Excellent

Reach

 

 

 

Reach

 

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Planning the T811-CM Installation

Powering Options

Powering Options

The T811-CM supports AC power over cable (POC). 60 to 90 VAC POC is used when the T811-CM is powered via an F-type coaxial cable connected to the HFC cable plant.

Performing a Site Survey

Perform a site survey to determine the optimal T811-CM placement for maximum range, coverage, and network performance. Ruckus Wireless Support can supply site survey best practices information.

The location and orientation that you choose for the T811-CM play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the T811-CM away from obstructions and sources of interference and ensuring that the AP’s best coverage zone is pointing in the general direction of its wireless clients or associated bridge units as described in T811-CM Omni Antenna Coverage.

When performing a site survey, consider the following factors:

Data rates: Range is generally inversely proportional to data rates. The maximum radio range is achieved at the lowest workable data rate. Higher data rates are generally achieved at closer distances.

Antenna type and placement: Proper antenna configuration is a critical factor in maximizing radio range. As a general rule, radio range is increased by mounting the radio higher off of the ground with the AP oriented so that the dome is tilted down. (For recommended orientation examples, refer to T811-CM Omni Antenna Coverage.)

Physical environment: Clear or open areas provide better radio range than crowded or filled areas. The less cluttered the operating environment, the greater the wireless range.

Obstructions, building materials, and sources of interference: Physical obstructions, such as concrete pillars, steel beams, buildings and trees, can block or hinder wireless communication.

Avoid installing the T811-CM in an environment where there is an obstruction between sending and receiving devices. A number of machines and electronic devices that emit radio waves – cranes, wireless phones, microwave ovens, and satellite dishes – interfere with and block wireless signals. Building materials used in construction also influence radio signal penetration. For example, drywall construction permits greater range than concrete blocks.

Mounting: The T811-CM is designed to clamp onto a 1/4” to 3/8” (6.35mm to 10mm) support wire. The hangers allow a 2” bundle of cables between the support wire and the T811-CM.

Power and backhaul connections: The T811-CM needs a backhaul connection to the CMTS

and it needs to be close enough to an AC power injector on the CATV cable to assure that it is able to pull 60-90VAC. If not, then another power injector must be installed closer to the T811CM. If SFP backhaul is used, POC will still be used for delivering power over the cable, even if the data is transmitted over the SFP fiber cable.

When you are finished planning the installation, continue with Installing the T811-CM.

Positioning the GPS Antenna

The T811-CM AP includes an internal GPS antenna. If the AP is to be used with the optional GPS feature enabled, then the GPS antenna must be mounted outdoors and have as clear a view of the sky as possible (as close as possible to 360 degrees, and with no obstructing trees or buildings). The GPS antenna must not be installed where it can be covered with

T811-CM AP Installation Guide, 800-71436-001 Rev A

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Planning the T811-CM Installation

Powering Options snow buildup to avoid attenuating the GPS signal. These requirements must be met to

ensure that the GPS module can obtain lock and provide accurate GPS time and position. If the GPS antenna has less than a clear 360-degree view of the sky, then the GPS module may experience degraded performance.

Fig. 5 T811-CM mounting GPS considerations

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Planning the T811-CM Installation

Performing a Site Survey

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Installing the T811-CM

3

 

Before installing the T811-CM, Ruckus Wireless recommends that you first complete the procedures described in Planning the T811-CM Installation.

In this chapter:

Safety Information

Unpacking the T811-CM

AP and CM MAC Addresses, Connectors and Ground Point

LEDs and Reset Button/Diagnostic Ethernet Port

Dimensions

Deploying the T811-CM

Verifying CM and AP Operation

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Installing the T811-CM

Safety Information

Safety Information

WARNING! Only trained and qualified installers should be allowed to install, replace, or service this equipment.

The professional installer is responsible for the proper installation and configuration of this AP. The AP installation must comply with local regulatory requirements, especially with those regulating operation near military and/or weather radar systems.

WARNING! Installation of this equipment must comply with local and national electrical codes.

WARNING! Ruckus Wireless strongly recommends that you wear eye protection before mounting the AP.

CAUTION! Make sure that you form a 80mm - 130mm (3”-5”) drip loop in any cable that is attached to the AP or other equipment. This will prevent water from running along the cable and entering the AP or other equipment.

CAUTION! Be sure that grounding is available and that it meets local and national electrical codes. For additional lightning protection, use lightning rods and lightning arrestors.

CAUTION! Make sure that proper lightning surge protection precautions are taken according to local electrical code.

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