Ruckus Wireless T504 Users Manual

T504 Strand Mount Concurrent AP with

DRAFT

Integrated Cable Modem

Installation Guide

Part Number 800-70610-001 Rev A Draft Published December 2, 2014

www.ruckuswireless.com

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electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc. (“Ruckus”), or as expressly provided by under license from Ruckus.

Destination Control Statement

Technical data contained in this publication may be subject to the export control laws of the United States of America. Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to determine the applicable regulations and to comply with them.

Disclaimer

THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THE MATERIAL AT ANY TIME.

Limitation of Liability

IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE MATERIAL.

Trademarks

Ruckus Wireless, Ruckus, Bark Logo, Simply Better Wireless are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.

T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A ii

Contents

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1 About This Installation Guide

Using this Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Terms Used in This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 Planning the T504 Installation

T504 Omni Antenna Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Powering Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Performing a Site Survey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 Installing the T504

Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unpacking the T504 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Finding the AP and CM MAC Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connectors and Ground Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

LEDs and Reset Button/Diagnostic Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Deploying the T504. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mounting the T504. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Earth Grounding the T504 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the Cable Power Tap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Powering the T504 with POC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Checking the Signal Level with an RF Power Meter (Optional) . . . . . . . . . . . . . . . . . . . 24

Configuring the T504 for the First Time (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Preparing the Administrative Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Operating the CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the AP for Standalone Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Verifying CM and AP Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

4 Operating and Troubleshooting the T504

Retrieving the CM’s MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Retrieving the CM’s MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Retrieving the CM’s MAC Address using the CM CLI . . . . . . . . . . . . . . . . . . . . . . . . 38

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Retrieving the CM’s MAC Address using the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . 39

Rebooting and Resetting the T504 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

How Radio Frequency Scanning Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5 What to Do Next

Changing the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring Advanced Settings and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Reading Related Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Appendix A: Ruckus Wireless Factory- and Customer-Supplied Parts

Appendix B: Rebooting and Resetting the T504

Rebooting and Resetting the AP and CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using the Reset Button Inside the AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Remotely Rebooting the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Resetting the CM to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Appendix C: T504 Mounting Dimensions and Weight

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 4

About This Installation Guide

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This Installation Guide provides information on how to set up the Ruckus Wireless Strand Mount Concurrent Access Point with Integrated Cable Modem (T504) on your network. Topics covered in this guide include basic configuration, operation and mounting. The rest of this document refers to the Strand Mount Concurrent Access Point with Integrated Cable Modem as the T504.

This guide is intended for use by those installing and configuring network equipment. Consequently, it assumes a basic working knowledge of local area networking, cable modem setup and configuration, wireless networking, and wireless devices.

Figure 1. Typical T504 mounted on a strand

T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 6

Planning

the Installation

Preparing at the Depot

and Sending to the Field

Installing

in the Field

Operating and

Troubleshooting

What to Do

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About This Installation Guide

Using this Installation Guide

The T504 installation is completed with five main steps. Each step includes some substeps. Figure 2 shows the main steps, and Tab l e 1 includes the substeps.

Figure 2. Adding a T504 to an existing Ruckus Wireless network flowchart

T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 7

Table 1. Adding a T504 to an Existing Ruckus Wireless network

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Section Heading

Planning the T504 Installation

• T504 Omni Antenna Coverage

• Powering Options

• Performing a Site Survey

Installing the T504

• Safety Information

• Unpacking the T504

• Finding the AP and CM MAC Addresses

• Connectors and Ground Point

• LEDs and Reset Button/Diagnostic Ethernet Port

• Dimensions

• Deploying the T504

• Verifying CM and AP Operation

Operating and Troubleshooting the T504

• Retrieving the CM’s MAC Address

• Rebooting and Resetting the T504

• How Radio Frequency Scanning Works

What to Do Next

• Changing the Administrative Password

• Configuring the Security Settings

• Configuring Advanced Settings and Features

• Reading Related Documentation

About This Installation Guide

Using this Installation Guide

NOTE The AP part of the T504 can be managed using an AP web browser

interface, an AP command line interface (CLI), and a simple network management protocol (SNMP) interface.

T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 8

About This Installation Guide

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Terms Used in This Guide

Before continuing, Ruckus Wireless recommends that you become familiar with the following terms:

• T504: T504 Cable Modem Access Point, which includes the CM and AP and

the cable strand interface.

• AP: The Wi-Fi Access Point part of the T504 Cable Modem Access Point.

• CM: The Cable Modem part of the T504 Cable Modem Access Point.

• CMTS: Cable modem termination system high speed data services equipment.

• HFC: Hybrid fiber coax broadband network.

• MSO: Multiple system operator.

Documentation Feedback

Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at

docs@ruckuswireless.com

When contacting us, please include the following information:

• Document title

• Document part number (on the cover page)

• Page number (if appropriate)

For example:

• T504 Strand Mount Concurrent AP with Integrated CM Installation Guide

• Part number: 800-70610-001 Rev A

• Page 11

T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 10

Planning the T504 Installation

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Before installing the T504, verify the version and plan the AP installation. In this chapter:

• T504 Omni Antenna Coverage

• Powering Options

• Performing a Site Survey

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Planning the T504 Installation

Good Reach

Excellent

Reach

Excellent

Reach

Elevation Plane Coverage

Cable Strand

T504

Cable Strand

T504

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T504 Omni Antenna Coverage

The T504 (ordering part number 975-T504-US31) includes internal 5GHz and

2.4GHz omnidirectional antennas, and is equipped with a DOCSIS 3.0 cable modem.

The T504s are best deployed where internal-antenna lateral beamforming can provide the greatest reach and throughput to a wide coverage area, and provide the greatest distance between APs in a connecting device. See Figure 3 for internalantenna coverage patterns.

Figure 3. Omni 5GHz and 2.4GHz coverage

Azimuth Plane Coverage

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Planning the T504 Installation

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Powering Options

The T504 supports AC power over cable (POC). 40 to 90 VAC POC is used when the T504 is mounted on a cable strand and powered via an F-type coaxial cable connected to the HFC cable plant.

Performing a Site Survey

Perform a site survey to determine the optimal T504 placement for maximum range, coverage, and network performance. Ruckus Wireless Support can supply Site Survey best practices information.

The location and orientation that you choose for the T504 play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the T504 away from obstructions and sources of interference and ensuring that the AP’s best coverage zone is pointing in the general direction of its wireless clients or associated bridge units as described in T504 Omni Antenna Coverage.

When performing a site survey, consider the following factors:

• Data rates: Range is generally inversely proportional to data rates. The maximum

radio range is achieved at the lowest workable data rate. Higher data rates are

generally achieved at closer distances.

• Antenna type and placement: Proper antenna configuration is a critical factor in

maximizing radio range. As a general rule, radio range is increased by mounting

the radio higher off of the ground with the AP oriented so that the dome is tilted

down. (For recommended orientation examples, refer to T504 Omni Antenna

Coverage.)

• Physical environment: Clear or open areas provide better radio range than

crowded or filled areas. The less cluttered the operating environment, the greater

the wireless range.

• Obstructions, building materials, and sources of interference: Physical obstruc-

tions, such as concrete pillars, steel beams, buildings and trees, can block or

hinder wireless communication. Avoid installing the T504 in an environment

where there is an obstruction between sending and receiving devices. A number

of machines and electronic devices that emit radio waves – cranes, wireless

phones, microwave ovens, satellite dishes – interfere with and block wireless

signals. Building materials used in construction also influence radio signal

penetration. For example, drywall construction permits greater range than

concrete blocks.

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Planning the T504 Installation

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Performing a Site Survey

• Mounting: The T504 is designed to clamp onto a 1/4” to 3/8” (6.35mm to 10mm)

support wire. The hangers allow a 2” bundle of cables between the support wire

and the T504.

• Power and backhaul connections: The T504 needs a backhaul connection to

the CMTS and it needs to be close enough to an AC power inserter on the CATV

cable to assure that it is able to pull 20 watts at greater than 40 VAC. If not, then

another power inserter must be installed closer to the T504.

When you are done planning the T504 installation, continue with Installing the T504.

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Installing the T504

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Before installing the T504, Ruckus Wireless recommends that you first complete the procedures described in Planning the T504 Installation.

In this chapter:

• Safety Information

• Unpacking the T504

• Finding the AP and CM MAC Addresses

• Connectors and Ground Point

• LEDs and Reset Button/Diagnostic Ethernet Port

• Dimensions

• Deploying the T504

• Verifying CM and AP Operation

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Installing the T504

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Safety Information

WARNING! Only trained and qualified installers should be allowed to install,

replace, or service this equipment. The professional installer is responsible for the proper installation and configuration of this AP. The AP installation must comply with local regulatory requirements, especially with those regulating operation near military and/or weather radar systems.

WARNING! Installation of this equipment must comply with local and national

electrical codes.

WARNING! Ruckus Wireless strongly recommends that you wear eye protection

before mounting the AP.

CAUTION! Make sure that you form a 80mm - 130mm (3”-5”) drip loop in any cable

that is attached to the AP or other equipment. This will prevent water from running along the cable and entering the AP or other equipment.

CAUTION! Be sure that grounding is available and that it meets local and national

electrical codes. For additional lightning protection, use lightning rods and lightning arrestors.

CAUTION! Make sure that proper lightning surge protection precautions are taken

according to local electrical code.

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+ 33 hidden pages