Rosemount 3308 Operating Manual

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Rosemount™ 3308 Series Wireless Guided Wave Radar, 3308A

Reference Manual

00809-0100-4308, Rev CB

January 2018

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Reference Manual

00809-0100-4308, Rev CB

Contents

1Section 1: Introduction

2Section 2: Transmitter Overview

Contents

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1.1 Using this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 Product recycling/disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2.1 Theory of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Wireless by Emerson

2.3 Application characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.3.1 Tank shape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.3.2 In-tank obstructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.3.3 Interface level measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.4 Application examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.5 Components of the transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

™

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.6 Probe selection guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3Section 3: Installation

3.1 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.2 Installation procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.3 Review mounting considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.3.1 Recommended mounting position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.3.2 Flange connection on nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.3.3 Installation in non-metallic tanks and open-air applications . . . . . . . . . . . . . . . . . . . . . . 19

3.3.4 Installation in still pipe/chamber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.4 Review mounting preparations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4.1 Measure tank height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4.2 Shorten the probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.4.3 Mount a centering disc for pipe installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.5 Anchor the probe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.5.1 Flexible single/twin lead probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.5.2 Rigid single lead probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.5.3 Coaxial probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3.6 Mount device on tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3.6.1 Threaded tank connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Contents

3.6.2 Tank connection with flange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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3.6.3 Tank connection with loose flange (“plate design”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

3.6.4 Tank connection with Tri Clamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

3.6.5 Segmented probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

3.7 Ground the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

3.8 Install the power module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

3.9 Position the antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

3.10Utilize the device display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

3.10.1Rotate the device display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

3.10.2Retrofitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4Section 4: Configuration

4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

4.2 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

4.3 Configuration procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

4.4 System readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4.4.1 Confirm correct device driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4.5 Get started with your preferred configuration tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

4.5.1 AMS Wireless Configurator (version 12.0 or later is required) . . . . . . . . . . . . . . . . . . . . . 61

4.5.2 Field Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4.6 Join device to wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4.6.1 Power up the wireless device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4.6.2 Connect to device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

4.6.3 Configure update rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4.6.4 Obtain network ID and join key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4.6.5 Enter network ID and join key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

4.6.6 Verify device joins network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

4.7 Configure device using guided setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

4.7.1 Connect to device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

4.7.2 Basic setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

4.7.3 Optional setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

4.8 Verify level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

5Section 5: Operation

5.1 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

5.2 Device display screen messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

5.2.1 Variable screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

5.2.2 Diagnostic button screen sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

5.3 View measurement values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

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5.3.1 View current measurement values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

5.3.2 View trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

5.3.3 Interpret measurement status bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

5.4 Check device status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

6.1 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

6.2 Alert messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

6.2.1 Device display alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

6.2.2 Alert messages in AMS Wireless Configurator and Field Communicator. . . . . . . . . . . . 86

6.3 Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

6.3.1 Incorrect level readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

6.3.2 Incorrect or missing interface level reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

6.3.3 Power module troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

6.3.4 Device display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

6.3.5 Wireless network troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

6.4 Service and troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

6.4.1 Reading the echo curve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

6.4.2 Adjusting thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

6.4.3 Viewing measurement history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

6.4.4 Reviewing network join status and details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

6.4.5 Locating the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

6.4.6 Using the simulation mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6.4.7 Using the verification method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6.5 Application challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6.5.1 Resolving thin oil layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6.5.2 Handling disturbances at the top of the tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

6.5.3 Interface measurements with fully submerged probes. . . . . . . . . . . . . . . . . . . . . . . . . . 105

6.5.4 Noise or weak surface echoes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

6.6 Power module replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

6.7 Transmitter head replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

6.8 Probe replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

6.9 Service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Contents

AAppendix A: Specifications and Reference Data

A.1 Performance specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

A.1.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

A.1.2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

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A.1.3 Interface measuring range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

A.1.4 Accuracy over measuring range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

A.2 Functional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

A.2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

A.2.2 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

A.2.3 Display and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

A.2.4 Temperature limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

A.2.5 Process temperature and pressure rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

A.2.6 Flange rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

A.2.7 Plate design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

A.2.8 Interface measurements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

A.2.9 Conditions used for flange strength calculations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

A.3 Physical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

A.3.1 Material selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

A.3.2 Tank connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

A.3.3 Housing and enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

A.3.4 Flange dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

A.3.5 Probes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

A.3.6 Material exposed to tank atmosphere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

A.3.7 Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

A.3.8 End weight and anchoring options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

A.3.9 Engineered solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

A.4 Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

A.5 Spare parts and accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

A.6 Dimensional drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

BAppendix B: Product Certifications

B.1 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

B.2 European Union directive information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

B.3 Telecommunication compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

B.4 FCC and IC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

B.5 Ordinary location certification for FM approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

B.6 Hazardous locations certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

B.6.1 U.S.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

B.6.2 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

B.6.3 Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

B.6.4 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

B.6.5 Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

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CAppendix C: High Gain Remote Antenna Option

Contents

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B.6.6 China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

B.6.7 Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

B.6.8 EAC – Belarus, Kazakhstan, Russia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

B.6.9 Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

B.7 Other certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

B.8 Approval drawings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

C.1 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

C.2 Functional and physical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.2.2 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.2.3 Coaxial cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.2.4 RF Lightning Arrestor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.2.5 Mounting bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.2.6 Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.3 Review installation considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.3.1 Antenna mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.3.2 Antenna height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

C.3.3 Affix coaxial cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C.3.4 Install coaxial drip loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C.3.5 Apply coaxial sealant moisture protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C.4 Transient/lightning considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C.4.1 Gateway transient protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C.4.2 RF lightning arrestor ground connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C.5 Install the high gain remote antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

DAppendix D: Configuration Parameters

D.1 Safety messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

D.2 Menu overview of the Device Descriptor (DD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

D.3 Configuration parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

D.3.1 Guided setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

D.3.2 Manual setup - Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

D.3.3 Manual setup - Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Contents

D.3.4 Alert setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

D.3.5 Echo Tuning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

EAppendix E: Alert Message Mapping

E.1 Alert messages and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

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Rosemount™ 3308 Series Wireless Guided Wave Radar Level Transmitter

NOTICE

Read this manual before working with the product. For personal and system safety, and for optimum product performance, make sure you thoroughly understand the contents before installing, using, or maintaining this product.

For technical assistance, contacts are listed below:

Customer Central

Technical support, quoting, and order-related questions. United States - 1-800-999-9307 (7:00 am to 7:00 pm CST) Asia Pacific- 65 777 8211 Europe / Middle East / Africa - 49 (8153) 9390

North American Response Center

Equipment service needs. 1-800-654-7768 (24 hours a day — includes Canada) Outside of these areas, contact your local Emerson

Power Module Considerations.

Each Power Module contains two "C" size primary lithium/thionyl chloride batteries. Each battery contains approximately 2.5 grams of lithium, for a total of 5 grams in each pack. Under normal conditions, the battery materials are self-contained and are not reactive as long as the batteries and the pack integrity are maintained. Care should be taken to prevent thermal, electrical or mechanical damage. Contacts should be protected to prevent premature discharge.

Battery hazards remain when cells are discharged. Power modules should be stored in a clean and dry area. For maximum battery life, storage temperature

should not exceed 30 °C. The Power Module may be replaced in a hazardous area. The Power Module has surface resistivity

greater than one gigaohm and must be properly installed in the wireless device enclosure. Care must be taken during transportation to and from the point of installation to prevent electrostatic charge build-up.

Shipping considerations for wireless products.

The unit was shipped to you without the Power Module installed. Please remove the Power Module prior to shipping the unit.

Each Power Module contains two "C" size primary lithium/thionyl chloride batteries. Primary lithium batteries (charged or discharged) are regulated during transportation by the U.S. Department of Transportation. They are also covered by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), and ARD (European Ground Transportation of Dangerous Goods). It is the responsibility of the shipper to ensure compliance with these or any other local requirements. Consult current regulations and requirements before shipping.

™

representative.

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Explosions could result in death or serious injury.

 Verify that the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Installation of device in an explosive environment must be in accordance with appropriate local,

national and international standards, codes, and practices.

 Ensure device is installed in accordance with intrinsically safe or non-incendive field practices.

Electrical shock can result in death or serious injury.

 Ground device on non-metallic tanks (e.g. fiberglass tanks) to prevent electrostatic charge build-up.  Single lead probes are sensitive for strong electromagnetic fields and therefore not suitable for

non-metallic tanks.

 Care must be taken during transportation of power module to prevent electrostatic charge build-up.  Device must be installed to ensure a minimum antenna separation distance of 8 in. (20 cm) from all

persons.

 Probes covered with plastic and/or with plastic discs may generate an ignition-capable level of

electrostatic charge under certain extreme conditions. Therefore, when the probe is used in a potentially explosive atmosphere, appropriate measures must be taken to prevent electrostatic discharge.

Process leaks could result in death or serious injury.

 Only qualified personnel should install the equipment.  Install transmitter prior to process start-up.  Install and tighten process connectors before applying pressure.  Handle the transmitter carefully.  Do not remove the transmitter while in operation.  If the process seal is damaged, gas could escape from the tank when removing the transmitter head

from the probe.

Failure to follow safe installation guidelines could result in death or serious injury.

 Verify that the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Make sure the transmitter is installed by qualified personnel and in accordance with applicable code

of practice.

 Use the equipment only as specified in this manual. Failure to do so may impair the protection

provided by the equipment.

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Electronic boards are electrostatically sensitive. Failure to observe proper handling precautions for static-sensitive components can result in damage to the electronic components. Do not remove the electronic boards from the Rosemount 3308 Series Transmitter.

To ensure long life for your radar transmitter, and to comply with hazardous location installation requirements, tighten covers on both sides of the electronics housing.

Any substitution of non-recognized parts may jeopardize safety. Repair, e.g. substitution of components etc., may also jeopardize safety and is under no circumstances allowed.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. This device must be installed to ensure a minimum antenna separation distance of 20 cm (8 in.) from all persons.

The products described in this document are NOT designed for nuclear-qualified applications. Using non-nuclear qualified products in applications that require nuclear-qualified hardware or

products may cause inaccurate readings. For information on Rosemount nuclear-qualified products, contact your local Emerson Sales

Representative. Individuals who handle products exposed to a hazardous substance can avoid injury if they are informed

of and understand the hazard. If the product being returned was exposed to a hazardous substance as defined by Occupational Safety and Health Administration (OSHA), a copy of the required Safety Data Sheet (SDS) for each hazardous substance identified must be included with the returned goods.

Use caution when handling the Power Module. The Power Module may be damaged if dropped from heights in excess of 20 ft. (6 m).

Changes or modifications to the equipment not expressly approved by Rosemount Inc. could void the user’s authority to operate the equipment.

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Section 1 Introduction

1.1 Using this manual

The sections in this manual provide information on installing, configuring, operating, and maintaining the Rosemount

Section 2: Transmitter Overview provides an introduction to theory of operation and description of the

transmitter. Information on applications and a probe selection guide are also included.

Section 3: Installation contains mechanical and electrical installation instructions.

Section 4: Configuration provides instructions on how to configure and make the transmitter join the

wireless network.

Section 5: Operation contains operation techniques such as viewing measurement data and display

functionality.

Section 6: Service and Troubleshooting provides troubleshooting techniques for the most common

operating problems, as well as diagnostic and error messages, and service instructions.

™

3308 Series Transmitter. The sections are organized as follows:

Introduction

January 2018

Appendix A: Specifications and Reference Data supplies reference and specification data, as well as ordering

information.

Appendix B: Product Certifications contains hazardous locations certifications and approval drawings.

Appendix C: High Gain Remote Antenna Option contains specification and installation information of the high

gain remote antenna option.

Appendix D: Configuration Parameters provides a menu overview for the Device Descriptor in AMS Wireless

Configurator and the Field Communicator. Description of the configuration parameters is also included.

Appendix E: Alert Message Mapping outlines the most important alerts in the HART

Additional Status Field for Rosemount 3308 Series.

1.2 Product recycling/disposal

Recycling of equipment and packaging should be taken into consideration and disposed in accordance with local and national legislation/regulations.

command 48

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Signal Amplitude

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Section 2 Transmitter Overview

Theory of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 3

Wireless by Emerson™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 7

Application characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 7

Application examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 9

Components of the transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 10

Probe selection guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 11

2.1 Theory of operation

The Rosemount™ 3308 Series is the first true wireless level transmitter that is based on the Time Domain Reflectometry (TDR) principle. Low power nano-second-pulses are guided along a probe submerged in the process media. When a pulse reaches the surface of the material it is measuring, part of the energy is reflected back to the transmitter, and the time difference between the generated and reflected pulse is converted into a distance from which the total level or interface level is calculated (see Figure 2-1). See

Figure 2-2 for a schematic overview of the signal processing.

Transmitter Overview

January 2018

The reflectivity of the product is a key parameter for measurement performance. A high dielectric constant of the media gives better reflection and a longer measuring range.

Figure 2-1. Guided Wave Radar Operating Principle

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A. Reference Peak F. Upper Reference Point B. Product Surface Peak G. Probe Length C. Product Level H. Tan k Heigh t D. Interface Peak I. Zero Reference Point E. Interface Level

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Transmitter Overview

Microwave module

A/D converter

Peak search

Peak interpolation

Echo identifier

Distance filtering

Variable calculation

Aout handler LCD handler HART

January 2018

Figure 2-2. Flowchart of the Signal Processing

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00809-0100-4308, Rev CB

Reference peak

This peak is caused by the transition between transmitter and the tank vapor space or air. It is used by the transmitter as a starting reference point for distance to the level surface.

Product surface peak

This peak indicates the product level and is caused by a reflection from the product surface.

Interface peak

This peak indicates the interface level. The peak is caused by reflection from the interface between an upper product and a bottom product with a relatively high dielectric constant. This peak is identified when the Measurement Mode is set to Product Level and Interface Level or Interface Level with Submerged Probe.

Probe end peak

It is caused by reflection from the probe end. If the probe is grounded, the peak will be positive. If the probe end is submerged in a high dielectric media, such as water, it will not be visible.

Upper reference point

The Upper Reference Point is located at the underside of the threaded adapter, transmitter flange, or Tri Clamp, as illustrated in Figure 2-3 on page 5.

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00809-0100-4308, Rev CB

Figure 2-3. Upper Reference Point

A. Upper Reference Point B. Probe Length

Transmitter Overview

January 2018

Zero reference point

The Zero Reference Point is selected by the user and is usually located close to or at the bottom of the tank. The Zero Reference Point can be set to any position in the tank by adjusting the Tank Height.

Tank height

The Tank Height is the distance from the Upper Reference Point to the Zero Reference Point. The transmitter measures the distance to the product surface and subtracts this value from the Tank Height to determine the level.

Probe length

The probe length is the distance between the Upper Reference Point and the end of the probe. If a weight is used at the end of the probe it shall be included.

Blind zones

The measuring range depends on probe type, dielectric constant of the product and installation environment, and is limited by the Blind Zones at the very top and bottom of the probe. In the Blind Zones, the accuracy exceeds ±1.18 in. (30 mm), and measurements may not be possible. Measurements close to the Blind Zones will have reduced accuracy.

Figure 2-4 illustrates how the measuring range is related to the Blind Zones and the areas with reduced

accuracy. Values for different probe types and dielectric constants are presented in section “Ac cu ra cy

over measuring range” on page 114.

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Figure 2-4. Blind Zones

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A. Upper Blind Zone D. Reduced Accuracy B. Reduced Accuracy E. Lower Blind Zone C. Recommended Measuring Range

Note

Measurements may not be possible in the Blind Zones, and measurements close to the Blind Zones will have reduced accuracy. Therefore, the alarm points should be configured outside these zones.

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Transmitter Overview

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2.2 Wireless by Emerson

The Emerson Wireless network is a self-organizing solution. Wireless field instruments send data to a Gateway, directly or routed through any of the wireless devices in the network, as illustrated in

Figure 2-5. Multiple communication paths are managed and analyzed in parallel to assure optimal

communication and sustained network reliability even if obstructions are introduced.

Figure 2-5. Emerson Wireless Network

™

Gateways interface with existing host systems using industry standard protocols, and native integration into DeltaV

Interference from other radios, Wi-Fi Hopping and Direct Sequence Spread Spectrum (DSSS). Also, a layered security implementing industry standard Encryption, Authentication, Verification, Anti-Jamming, and Key Management ensures that data transmissions are secure and received only by the Gateway.

™

and Ovation™ is transparent and seamless.

, and EMC sources is avoided through Time Synchronized Channel

2.3 Application characteristics

2.3.1 Tank shape

The guided wave radar transmitter is insensitive to the tank shape. Since the radar signal travels along a probe, the shape of the tank bottom has no effect on the measurement performance. The transmitter handles flat or dish-bottom tanks equally well.

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2.3.2 In-tank obstructions

The Rosemount 3308 Series Transmitter is relatively insensitive to objects in the tank since the radar signal is transmitted along a probe.

Avoid physical contact between probes and agitators as well as applications with strong fluid movement unless the probe is anchored. If the probe can move within 1 ft. (30 cm) away from any object, such as an agitator, during operation then probe tie-down is recommended.

In order to stabilize the probe for side forces, you have the option to either hang a weight at the probe end (flexible probes only) or fix/guide the probe to the tank bottom.

2.3.3 Interface level measurement

Rosemount 3308 Series Transmitter is well suited for measuring the interface of oil and water, or other liquids with significant dielectric differences.

Figure 2-6. Interface Level Measurement

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A. Product Level B. Interface Level

All probes can be used for measuring interfaces. Single probes are the preferred choice in almost all applications but depending on the application and installation geometries a coaxial probe or a flexible twin probe may be a better fit.

For measuring the interface level, the transmitter uses the residual wave of the first reflection. Part of the wave, which was not reflected at the upper product surface, continues until it is reflected at the lower product surface. The speed of this wave depends fully on the dielectric constant of the upper product.

The maximum allowable upper product thickness/measuring range is primarily determined by the dielectric constants of the two liquids. Target applications include interfaces between oil/oil-like and water/water-like liquids. For such applications the upper product dielectric constant is low (<3) and the lower product dielectric constant is high (>20). Refer to “Interface measurements” on page 119 for further interface application guidelines.

Emulsion layers

Sometimes there is an emulsion layer (mix of the products) between the two products which, depending on its characteristics, will affect interface measurements. Please consult factory for guidelines on how to handle emulsion layers.

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Water

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2.4 Application examples

The Rosemount 3308 Series Transmitter is suited for aggregate (total) level measurements on a wide range of liquids, semi-liquids, and liquid to liquid interfaces.

Moreover, the reliable and accurate guided wave radar technology offers a versatile solution that is virtually unaffected by process conditions such as temperature, pressure, vapor gas mixtures, density,

turbulence, bubbling/boiling, varying dielectric media, pH, and viscosity.

Transmitter Overview

January 2018

Storage and buffer tanks

Low pressure separators

Waste tanks and sump pits

The Rosemount 3308 Series Transmitter is ideal for storage or buffer tanks for almost any liquid, such as oil, gas condensate, water, or chemicals.

The Rosemount 3308 Series Transmitter can measure both level and interface level, such as for separator applications.

The Rosemount 3308 Series Transmitter is a good choice for waste tanks and underground tanks, such as sump pits.

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Open applications — ponds, basins, sumps

Chamber applications

The Rosemount 3308 Series Transmitter can be installed in open air to measure liquids not contained in a tank.

The Rosemount 3308 Series Transmitter is a good choice for both chamber and pipe installations.

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Transmitter Overview

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2.5 Components of the transmitter

The Rosemount 3308 Series transmitter housing contains advanced electronics for signal processing. The transmitter housing is made of aluminum or stainless steel, depending on specified option code.

The radar electronics produces an electromagnetic pulse which is guided by the probe.

There are different probe types available for various applications: Flexible Single Lead, Rigid Single Lead, Flexible Twin Lead, and Coaxial.

Figure 2-7. Transmitter Components

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A. Radar Electronics G. NPT B. Flanged Process Connections H. Flexible Single Lead with weight C. Probe I. Rigid Single Lead D. Dual Compartment Housing J. Flexible Twin Lead with weight E. Threaded Process Connections K. Coaxial F. BSPP (G) L. Segmented rigid single lead probe

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Transmitter Overview

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2.6 Probe selection guide

Use the following guidelines to choose appropriate probe for your Rosemount 3308 Series transmitter:

Table 2-1. Probe Selection Guide. G=Good, NR=Not Recommended, AD=Application Dependent (consult factory)

Flexible single

lead

Rigid single lead,

segmented rigid

Flexible twin

lead

Coaxial

single lead

Measurements

Level G G G G

Interface (liquid/liquid) G G G G

Process medium characteristics

Changing density G G G G

Changing dielectric

Wide pH variations G G G G

Pressure changes G G G G

Tem per atu re cha nge s G G G G

Condensing vapors G G G G

Bubbling/boiling surfaces G G G G

Foam (mechanical avoidance) NR NR NR AD

Foam (top of foam measurement) AD AD AD NR

Foam (foam and liquid measurement) AD AD AD NR

Clean liquids G G G G

Liquid with dielectric<2.0

Coating liquids

Viscous liquids

Crystallizing liquids AD AD NR NR

Solids/Powders NR NR NR NR

Fibrous liquids G G NR NR

Tank environment considerations

(2)

(3)

(4)

GGGG

AD AD AD AD

G G NR NR

GGADNR

(1)

Probe is close (<12 in./30 cm) to disturbing objects NR NR AD G

Tall and narrow mounting nozzles (diameter <6 in./15 cm and height>diameter + 4 in./10 cm)

Probe might touch nozzle / disturbing object NR NR NR G

Liquid or vapor spray might touch probe NR NR NR G

High turbulence AD

Turbulent conditions causing breaking forces AD NR AD NR

Non-metallic tanks or open atmosphere applications AD

1. Not in fully submerged applications.

2. For overall level applications a changing dielectric has no effect on the measurement. For interface measurements a changing dielectric of the top fluid will degrade the accuracy of the interface measurement.

3. See Table A-1 on page 113 for more information.

4. See Table A-2 on page 113 for more information.

5. Ok If probe is anchored.

6. Not suitable in applications with disturbing EMC from nearby equipment.

Tra nsm itter O verview

AD AD AD G

(5)

(6)

GAD

(6)

(5)

(6)

Page 24

Transmitter Overview

January 2018

Reference Manual

00809-0100-4308, Rev CB

Tra nsmitter O verview

Page 25

Reference Manual

00809-0100-4308, Rev CB

Section 3 Installation

Safety messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 13

Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 15

Review mounting considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16

Review mounting preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 22

Anchor the probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 33

Mount device on tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 36

Ground the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 54

Install the power module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 55

Position the antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 55

Utilize the device display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 56

3.1 Safety messages

Installation

January 2018

Procedures and instructions in this section may require special precautions to ensure the safety of the personnel performing the operations. Information that raises potential safety issues is indicated by a

warning symbol ( ). Refer to the following safety messages before performing an operation preceded by this symbol.

Failure to follow safe installation guidelines could result in death or serious injury.

 Verify that the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Make sure the transmitter is installed by qualified personnel and in accordance with applicable code

of practice.

 Use the equipment only as specified in this manual. Failure to do so may impair the protection

provided by the equipment.

Explosions could result in death or serious injury.

 Verify that the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Installation of device in an explosive environment must be in accordance with appropriate local,

national and international standards, codes, and practices.

 Ensure device is installed in accordance with intrinsically safe or non-incendive field practices.

Installation

Page 26

Installation

January 2018

Reference Manual

00809-0100-4308, Rev CB

Electrical shock can result in death or serious injury.

non-metallic tanks.

persons.

 Probes covered with plastic and/or with plastic discs may generate an ignition-capable level of

electrostatic charge under certain extreme conditions. Therefore, when the probe is used in a potentially explosive atmosphere, appropriate measures must be taken to prevent electrostatic discharge.

Process leaks could result in death or serious injury.

from the probe.

™

3308 Series Transmitter.

To ensure long life for your radar transmitter, and to comply with hazardous location installation requirements, tighten covers on both sides of the electronics housing.

Any substitution of non-recognized parts may jeopardize safety. Repair, e.g. substitution of components etc., may also jeopardize safety and is under no circumstances allowed.

Use caution when handling the Power Module. The Power Module may be damaged if dropped from heights in excess of 20 ft. (6 m).

Installation

Page 27

Reference Manual

Ground the device

Install the power

module

Position the antenna

Utilize the display

Threaded tank

connection

Review mounting

considerations

Review mounting

preparations

Mount device on rank

Measure tank height

Shorten the probe

Mount a centering disc

for pipe installations

Tank connection

with flange

Tank connection

with loose flange

(“plate design”)

Anchor the probe

Recommended

mounting position

Flange connection on

nozzles

Tank connection

with Tri Clamp

Optional

Segmented probe

Non-metallic tanks

Installation in still

pipe/chamber

00809-0100-4308, Rev CB

3.2 Installation procedure

Follow these steps for proper installation:

Installation

January 2018

Installation

Page 28

Installation

January 2018

3.3 Review mounting considerations

Before installing the Rosemount 3308 Series Transmitter, consider recommendations for sufficient free space, mounting position and special needs for non-metallic tanks.

3.3.1 Recommended mounting position

When finding an appropriate mounting position for the transmitter, the conditions of the tank must be carefully considered. The transmitter should be mounted so that the influence of disturbing objects is reduced to a minimum. For easy access to the transmitter make sure that it is mounted with sufficient service space.

Figure 3-1. Mounting Position

Reference Manual

00809-0100-4308, Rev CB

A. Inlet pipe B. Agitator C. Heating coils

The following guidelines should be considered when mounting the transmitter:

 Do not mount close to inlet pipes.  Do not mount close to agitators. If the probe can move to within 12 in. (30 cm) away from an agitator,

the probe should be anchored. See “Anchor the probe” on page 33 for more information.

 If the probe tends to sway due to turbulent conditions in the tank, the probe should be anchored. See

“Anchor the probe” on page 33 for more information.

 Avoid mounting close to heating coils.  Position the probe such that it is subject to a minimum of lateral force.  Make sure the probe does not come into contact with the nozzle or other objects in the tank.

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Reference Manual

00809-0100-4308, Rev CB

 Make sure the nozzle does not extend into the tank.

Note

Violent fluid movements causing high sideway forces may break rigid probes.

If the probe is mounted close to a wall, nozzle or other tank obstruction, noise might appear in the level signal. Therefore the following minimum clearance, according to Tab l e 3 - 1, must be maintained.

Figure 3-2. Free Space Requirement

Installation

January 2018

Installation

A. Clearance to tank wall

Table 3-1. Recommended Minimum Free Space to Tank Wall or Other Objects in the Tank

Probe type Condition Minimum clearance (A)

Rigid single/Flexible single/ Segmented rigid single lead

Flexible twin

Coaxial N/A 0 in. (0 mm)

Smooth metal wall 4 in. (100 mm)

Disturbing objects such as pipes and beams, or rugged metal tank walls

Smooth metal wall 4 in. (100 mm)

Disturbing objects such as pipes and beams, or rugged metal tank walls

16 in. (400 mm)

Page 30

Installation

January 2018

3.3.2 Flange connection on nozzles

Figure 3-3. Mounting in Nozzles

A. Maximum nozzle height B. Minimum nozzle diameter

Reference Manual

00809-0100-4308, Rev CB

The transmitter can be mounted in nozzles by using an appropriate flange. It is recommended that the nozzle size is within the dimensions given in Tab l e 3 -2 .

Note

The probe must not be in contact with the nozzle (except for the coaxial probe).

Table 3-2. Nozzle Considerations

Description Flexible single

lead probe

Rigid single lead probe/Segmented

Flexible twin lead probe

Coaxial probe

rigid single lead

Recommended nozzle diameter

Minimum nozzle diameter

Maximum nozzle height

1. The Trim Near Zone (TNZ) function may be necessary or an Upper Null Zone (UNZ) setup may be required to mask the nozzle.

2. Recommended maximum nozzle height. For coaxial probes there is no limitation on nozzle height.

3. For nozzles taller than 4 in. (100 mm), the Long Stud version is recommended (option code LS) to prevent the flexible portion from touching

(1)

(2)

the edge of the nozzle.

4 in. (100 mm) or more

1.5 in. (38 mm)

4 in. (100 mm) + nozzle diameter

4 in. (100 mm) or more

1.5 in. (38 mm) for probe type 4A

2 in. (50 mm) for probe type 4B and 4S

4 in. (100 mm)

(3)

+ nozzle diameter

4 in. (100 mm) or more

2 in. (50 mm) > probe diameter

4 in. (100 mm) + nozzle diameter

> probe diameter

N/A

Installation

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Reference Manual

Metal flange Metal sheet

(d > 14 in./350 mm)

00809-0100-4308, Rev CB

Installation

January 2018

3.3.3 Installation in non-metallic tanks and open-air applications

Avoid major sources of electrical disturbance in proximity of the installation, e.g. electrical motors, stirrers, servo mechanisms.

Figure 3-4. Avoid Electromagnetic Disturbances

For clean liquids, use a coaxial probe to reduce effect of potential electrical disturbances.

Figure 3-5. Coaxial Probe in an Open-Air Application

For optimal single lead probe performance in non-metallic tanks, the probe must be mounted with a metal flange, or screwed in to a metal sheet (d > 14 in./350 mm) if a threaded version is used.

Figure 3-6. Mounting in Non-Metallic Tanks

Installation

Page 32

Installation

Centre-to-centre

Side-and-bottom

dimension

Side-and-side

dimension

Centre-to-centre

January 2018

3.3.4 Installation in still pipe/chamber

General chamber considerations

A chamber or pipe installation is the preferred option due to the increase in stability and performance of the transmitter. When selecting a smaller diameter chamber or pipe (such as 2-in.) a flexible probe is not suitable due to the chance of it coming into contact with the walls, and relatively large side inlets may interfere with the signal.

When gas lift and/or turbulence may occur (e.g. boiling hydrocarbons), a 3- or 4-in. chamber/pipe diameter is recommended for maximum measurement reliability. This is especially true in high pressure and high temperature installations.

Rosemount 9901 Chamber

Rosemount 9901 allows external mounting of process level instrumentation. It supports a variety of process connections, and optional drain and vent connections. The Rosemount 9901 chamber is designed to the ASME B31.3 standard, and is Pressure Equipment Directive (PED) compliant. Use option code XC to order together with the Rosemount 3308 Series Transmitters.

Figure 3-7. Side-and-Side and Side-and-Bottom Chambers

Reference Manual

00809-0100-4308, Rev CB

The probe length to use for a Rosemount 9901 chamber can be calculated with this formula:

Side-and-side dimension:

Probe length=Centre-to-centre dimension + 19 in. (48 cm)

Side-and-bottom dimension:

Probe length=Centre-to-centre dimension + 4 in. (10 cm)

Use a centering disc the same diameter as the chamber if the probe length >3.3 ft. (1 m). See Table 3- 5

on page 28 for which disc to use.

For additional information, see the Rosemount 9901 Chamber for Process Level Instrumentation Product

Data Sheet.

Installation

Page 33

Reference Manual

00809-0100-4308, Rev CB

Existing chamber

A Rosemount 3308 Series Transmitter is the perfect replacement in an existing displacer chamber. Proprietary flanges are offered, enabling use of existing chambers to make installation easy.

Figure 3-8. Existing Displacer Chamber

A. Replace chamber flange B. Probe length C. Displacer Length

Installation

January 2018

Considerations when changing to Rosemount 3308 Series:

 The 3308 Series flange choice and probe length must be correctly matched to the chamber. Both

standard ANSI and EN (DIN), as well as proprietary chamber flanges, are available. See Table A-19 on

page 146 to identify the proprietary flanges.

 See Table 3-5 on page 28 for guidelines on which disc size to use.  See Tab l e 3 - 3 for guidelines on the required probe length.

Table 3-3. Required Probe Length in Chambers

Chamber manufacturer Probe length

Major torque-tube manufacture (249B, 249C, 249K, 249N, 259B) Displacer + 9 in. (229 mm)

Masoneilan™ (Torque tube operated), proprietary flange Displacer + 8 in. (203 mm)

Other - torque tube

Magnetrol® (spring operated)

Others - spring operated

1. If flushing ring is used, add the ring height to the probe length.

2. For other manufacturers, there are small variations. This is an approximate value, actual length should be verified.

3. Lengths vary depending on model, SG and rating, and should be verified.

(2)

(3)

(2)

Displacer + 8 in. (203 mm)

Displacer + between 7.8 in. (195 mm) to 15 in. (383 mm)

Displacer + 19.7 in. (500 mm)

For additional information, see the Replacing Displacers with Guided Wave Radar Technical Note

(1)

Probe type in chamber considerations

Installation

When installing a Rosemount 3308 in a chamber, the single lead probe is recommended. The probe length determines if a single rigid or single flexible probe should be used:

 Less than 19.7 ft. (6.0 m): Rigid single probe is recommended. Use a centering disc for probe > 3.3 ft.

(1 m). When mounting space is limited, use a flexible single probe with a weight and centering disc.

 More than 19.7 ft. (6.0 m): Use flexible single probe with a weight and centering disc.

PTFE covered probes are not recommended for chamber/pipe installations.

Page 34

Installation

January 2018

3.4 Review mounting preparations

3.4.1 Measure tank height

The Tank Height is defined as the measured distance from the Upper Reference Point to the Zero Reference Point.

Figure 3-9. Measure Tank Height

Reference Manual

00809-0100-4308, Rev CB

A. Upper Reference Point B. Tank He ight C. Zero Reference Point

Installation

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00809-0100-4308, Rev CB

3.4.2 Shorten the probe

In order to leave some clearance distance between the probe end and the tank bottom, the probe might have to be shortened. The goal is to have the probe hang straight so that it does not touch the wall. 2 in. (5 cm) is a suggested value. The probe can be shortened in field. Use the following form to calculate the probe length:

Probe Length = Tank height - 2 in. (5 cm)

After shortening the probe make sure to update the transmitter configuration to the new probe length, see “Probe length” on page 162.

Figure 3-10. Calculate Probe Length

Installation

January 2018

Installation

A. Probe Length B. 2 in. (5 cm) clearance

Page 36

Installation

January 2018

Reference Manual

00809-0100-4308, Rev CB

Flexible single/twin lead probe

Note

The PTFE covered probes must not be cut in field.

1. Mark where to cut the probe.

123

2. Remove enough spacers to make place for the weight (only flexible twin lead probes).

3. Loosen the weight.

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Reference Manual

00809-0100-4308, Rev CB

4. Slide the weight up.

5. Cut the probe at the mark.

Installation

January 2018

Installation

6. Fasten the weight with the following torque:

 Small weight (W1): 5 Nm  Short weight (W2): 5 Nm  Heavy weight (W3): 5 Nm  Weight, flexible twin: 6 Nm

Page 38

Installation

January 2018

Reference Manual

00809-0100-4308, Rev CB

Rigid single lead probe

Note

The PTFE covered probes must not be cut in field.

Note

Make sure the lead is fixed while cutting.

1. Mark where to cut the probe.

123

2. Cut the probe at the mark.

Installation

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Reference Manual

Centering piece

Maximum shortening 23.6 in. (600 mm)

> 49 in. (1250 mm)

Minimum probe length

15.7 in. (400 mm)

 49 in. (1250 mm)

00809-0100-4308, Rev CB

Coaxial probe

1. Mark where to cut the probe.

2. Insert the centering piece. (The centering piece is delivered from factory and should be used to prevent the spacers centering the rod from coming loose).

3. Cut the tube to the desired length.

4. Move the centering piece.

5. Cut the rod inside the tube. Make sure the rod is fixed with the centering piece while cutting.

 Pipes longer than 49 in. (1250 mm) can be

Installation

January 2018

shortened by as much as 23.6 in. (600 mm).

Installation

 Pipes shorter than 49 in. (1250 mm) can be cut

as long as the remaining length is not less than

15.7 in. (400 mm).

Page 40

Installation

January 2018

3.4.3 Mount a centering disc for pipe installations

To prevent the probe from contacting the chamber or pipe wall, centering discs are available for flexible single, rigid single, and flexible twin lead probes. The disc is attached to the end of the probe. Discs are made of stainless steel, Alloy C-276, Duplex 2205, or PTFE.

When mounting a centering disc, it is important that it fits correctly in the chamber/pipe. See Tab l e 3 - 4 for Dimension D. Ta bl e 3 - 5 shows which centering disc diameter to choose for a particular pipe.

Figure 3-11. Dimension D for Centering Discs

Table 3-4. Centering Discs Dimensions

Disc size Actual disc diameter (D)

Reference Manual

00809-0100-4308, Rev CB

2-in. 1.8 in. (45 mm)

3-in. 2.7 in. (68 mm)

4-in. 3.6 in. (92 mm)

6-in. 5.55 in. (141 mm)

8-in. 7.40 in. (188 mm)

Table 3-5. Centering Disc Size Recommendation for Different Pipe Schedules

Pipe size Pipe schedule

5s, 5 and 10s,10 40s, 40 and 80s, 80 120 160

2-in.

3-in.

4-in.

5-in.

6-in.

7-in.

8-in.

1. Schedule is not available for pipe size.

2. No centering disc is available.

2-in. 2-in. N/A

3-in. 3-in. N/A

4-in. 4-in. 4-in. 3-in.

4-in. 4-in. 4-in. 4-in.

6-in. 6-in. 4-in. 4-in.

(1)

N/A

8-in. 8-in. 6-in. 6-in.

6-in. N/A

(1)

N/A

2-in.

N/A

(2)

(1)

Installation

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Reference Manual

13 mm

00809-0100-4308, Rev CB

Flexible single/twin lead probe

1. Mount the centering disc at the end of the weight.

Installation

January 2018

Installation

2. Secure the bolt by folding the tab washer.

Page 42

Installation

A. Drilling fixture B. Probe

Note

Do not mount the washer if the centering disc material is PTFE.

A. Washer B. Centering disc C. Bushing

January 2018

Reference Manual

00809-0100-4308, Rev CB

Rigid single lead probe (8 mm)

Note

Centering discs shall not be used with PTFE covered probes.

1. Drill one hole using the drilling fixture (included in your shipment).

2. Mount the bushing, centering disc, and washer at the probe end.

3. Insert the split pin through the bushing and the probe.

Installation

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Reference Manual

A. Drilling fixture B. Probe

A. Bushing B. Centering disc

00809-0100-4308, Rev CB

4. Secure the split pin.

Rigid single lead probe (13 mm)

1. Drill two holes using the drilling fixture (included in your shipment).

Installation

January 2018

Installation

2. Mount the bushings and centering disc at the probe end.

Page 44

Installation

0.16 in. (4 mm)

0.08 in. (2 mm)

January 2018

Reference Manual

00809-0100-4308, Rev CB

3. Adjust distance by shifting hole for split pin in lower bushing.

4. Insert the split pins through the bushings and the probe.

5. Secure the split pins.

Installation

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Reference Manual

00809-0100-4308, Rev CB

3.5 Anchor the probe

In turbulent tanks it may be necessary to fix the probe. Depending on the probe type, different methods can be used to guide the probe to the tank bottom. This may be needed in order to prevent the probe from hitting the tank wall or other objects in the tank, as well as preventing a probe from breaking.

3.5.1 Flexible single/twin lead probe

The flexible single lead probe itself can be used for anchoring. Pull the probe rope through a suitable anchoring point, e.g. a welded eye, and fasten it with a chuck.

The length of the loop will add to the Blind Zone. The location of the chuck will determine the beginning of the Blind Zone. See “Accuracy over measuring range” on page 114 for further information on Blind Zones.

The Probe Length should be configured as the distance from the Upper Reference Point to the top of the chuck.

Figure 3-12. Flexible Single Lead Probe with Chuck

Installation

January 2018

Installation

A ring (customer supplied) can be attached to the weight in a threaded (M8x14) hole at the end of the weight. Attach the ring to a suitable anchoring point.

Figure 3-13. Flexible Twin/Single Lead Probe with Weight and Ring

A. Weight with internal threads M8x14 B. Ring

A magnet (customer supplied) can be fastened in a threaded (M8x14) hole at the end of the weight. The probe can then be guided by placing a suitable metal plate beneath the magnet.

Page 46

Installation

January 2018

Figure 3-14. Flexible Twin/Single Lead Probe with Weight and Magnet

A. Magnet

3.5.2 Rigid single lead probe

The rigid single lead probe can be guided by a tube welded on the tank bottom. Tubes are customer supplied. Make sure that the probe can move freely in order to handle thermal expansion. The measurement accuracy will be reduced close to the tube opening.

Reference Manual

00809-0100-4308, Rev CB

Figure 3-15. Rigid Single Lead Probe with Tube

A. Drain

Installation

Page 47

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3.5.3 Coaxial probe

The coaxial probe can be secured to the tank wall by fixtures fastened to the tank wall. Fixtures are customer supplied. Make sure the probe can move freely due to thermal expansion without getting stuck in the fixture.

Figure 3-16. Coaxial Probe Secured to the Tank Wall

A. 1.1 in. (28 mm)

Installation

January 2018

The coaxial probe can be guided by a tube welded on the tank bottom. Tubes are customer supplied. Make sure that the probe can move freely in order to handle thermal expansion. The measurement accuracy will be reduced close to the tube opening.

Figure 3-17. Coaxial Probe with Tube

A. Drain

Installation

Page 48

Installation

Gasket

January 2018

3.6 Mount device on tank

Mount the transmitter with flange on a nozzle on top of the tank. The transmitter can also be mounted on a threaded connection. Make sure only qualified personnel perform the installation.

Note

If the transmitter head must be removed from the probe, make sure that the process seal is carefully protected from dust and water. See “Transmitter head replacement” on page 108 for further information.

Note

PTFE covered probes must be handled carefully to prevent damage to the coating.

3.6.1 Threaded tank connection

1. For adapters with BSPP (G) threads, place a gasket on top of the tank flange.

Reference Manual

00809-0100-4308, Rev CB

2. For adapters with NPT threads, use anti-seize paste or PTFE tape according to your site procedures.

3. Lower the transmitter and probe into the tank.

Installation

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Reference Manual

60 mm

52 mm / 60 mm

60 mm

Torque 30 Lbft (40 Nm)

00809-0100-4308, Rev CB

4. Loosen the nut that connects the transmitter head to the probe slightly.

5. Screw the adapter into the process connection.

Installation

January 2018

6. Rotate the transmitter head so the device display faces the desired direction.

7. Tighten the nut.

Installation

8. Continue with the grounding step.

Page 50

Installation

Gasket

PTFE covered probe with protective plate

January 2018

3.6.2 Tank connection with flange

1. Place a gasket on top of the tank flange.

Note

Gasket should not be used for PTFE covered probe with protective plate.

Reference Manual

00809-0100-4308, Rev CB

2. Lower the transmitter and probe with flange into the tank.

3. Tighten bolts and nuts with sufficient torque for the flange and gasket choice.

Installation

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Reference Manual

60 mm

Torque 30 Lbft (40 Nm)

00809-0100-4308, Rev CB

4. Loosen the nut that connects the transmitter head to the probe slightly.

5. Rotate the transmitter head so the device display faces the desired direction.

Installation

January 2018

Installation

6. Tighten the nut.

7. Continue with the grounding step.

Page 52

Installation

60 mm

Gasket

January 2018

00809-0100-4308, Rev CB

3.6.3 Tank connection with loose flange (“plate design”)

The transmitter is delivered with head, flange and probe assembled into one unit. If, for some reason, these parts have been disassembled, mount the transmitter as described below:

1. Mount the flange on the probe and tighten the flange nut.

Reference Manual

2. Place a gasket on top of the tank flange.

3. Lower the probe with flange into the tank.

4. Tighten bolts and nuts with sufficient torque for the flange and gasket choice.

Installation

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Reference Manual

60 mm

Torque 30 Lbft (40 Nm)

Gasket

00809-0100-4308, Rev CB

5. Mount the transmitter head.

6. Continue with the grounding step.

3.6.4 Tank connection with Tri Clamp

1. Place a gasket on top of the tank flange.

Installation

January 2018

2. Lower the transmitter and probe into the tank.

3. Fasten the Tri Clamp to the tank with a clamp.

Installation

Page 54

Installation

60 mm

Torque 30 Lbft (40 Nm)

January 2018

Reference Manual

00809-0100-4308, Rev CB

4. Loosen the nut that connects the transmitter head to the probe slightly.

5. Rotate the transmitter head so the device display faces the desired direction.

6. Tighten the nut.

7. Continue with the grounding step.

Installation

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Reference Manual

31.5

(800)

15.2

(385)

00809-0100-4308, Rev CB

3.6.5 Segmented probe

Figure 3-18. Segmented Probe Parts

Installation

January 2018

Dimensions are in inches (mm). A. Safety ring B. Screw C. Top segment D. Split pin E. PTFE washer (optional) F. Centering disc in PTFE (optional) G. Middle segment H. Bottom segment (length varies depending on total probe length) I. Bushing (for the centering disc at the probe end) J. Bottom centering disc in PTFE or stainless steel (optional)

Installation

Page 56

Installation

Probe length

Probe segments box

Top Segment

Two turns

January 2018

Reference Manual

00809-0100-4308, Rev CB

Verify probe length

Segmented probe ordered with model code 4S

Before installation, verify the probe length (L) on the label. If the probe length needs to be adjusted, see

“Adjusting the probe length” on page 51.

SN: L =

Segmented probe ordered as spare part kit

Before installation, the number of segments that add up to the desired probe length must be determined. Also, the bottom segment may need to be shortened. See “Adjusting the probe length” on

page 51.

Assemble the segmented probe

Note

If there is enough space beside the tank, the probe can be assembled before inserting it into the tank.

1. Insert the stop screw to the top segment. Tighten approximately two turns.

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00809-0100-4308, Rev CB

2. Pre-assemble the safety ring.

3. Optional: If ordered, mount the centering disc on the bottom segment of the probe.

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Installation

4. Insert the support tool.

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5. Optional: If ordered, mount the centering disc.

Note

 Maximum five pcs/probe  Minimum two segments between each centering disc

6. Mount a middle segment.

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7. Secure the split pin.

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8. Insert the second support tool.

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Installation

Use anti-seize paste or PTFE tape

according to your site procedures.

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9. Remove the first support tool and lower the probe into the tank.

10. Repeat steps 5 to 9 until all segments are mounted. Make sure to finish with the top segment of the probe.

11. Seal and protect threads.

Only for NPT threaded tank connection.

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Flange/Tri Clamp

Threaded

Gasket

Sealant on threads (NPT) or Gasket (BSPP (G))

00809-0100-4308, Rev CB

12. Attach the probe to the device.

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Note

For safety reasons, at least two people are needed when mounting the device. Make sure to hold the device above the tank. High loads can break the support tool.

13. Tighten the stop screw and slide the safety ring into the groove.

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Flange

Threaded

Tri Clamp

60 mm

Torque 30 Lbft (40 Nm)

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14. Remove the support tool.

15. Mount the device on the tank.

16. Rotate the housing to the desired direction.

17. Tighten the nut.

18. Continue with the grounding step.

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L, desired probe length:

n, number of middle segments:

Y, length of bottom segment:

Y < 0.4 in. (10 mm)

Y ≥ 0.4 in. (10 mm)

Y = 31.5 in. (800 mm)

00809-0100-4308, Rev CB

Adjusting the probe length

1. Determine L, the desired probe length.

2. Determine n, the number of middle segments needed for the desired probe length. See Tabl e 3 -6 on

page 53.

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3. Calculate Y, the length of the bottom segment. See Table 3-6 on page 53.

4. Continue as follows:

Length of bottom segment (Y) Action

 Continue with step (7).

Do not use the bottom segment.

 Continue with step (5) and cut the bottom segment.

1. Add one extra middle segment to the calculated n.

2. Continue with step (7).

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Drilling fixture

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5. Mark where to cut the bottom segment.

6. Cut the bottom segment at the mark.

Note

Make sure the bottom segment is fixed while cutting.

7. Optional: If a bottom centering disc is ordered, then drill two holes on the bottom segment using the drilling fixture.

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Table 3-6. Determination of Probe Segments for Standard Seal

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Desired probe length (L)

(1)

Number of middle

Length of bottom segment (Y)

segments (n)

in. mm in. mm

15.8 ≤ L ≤ 47.2 400 ≤ L ≤ 1200 0 pc Y = L -15.8 Y = L - 400

47.2 < L ≤ 78.7 1200 < L ≤ 2000 1 pc Y = L - 47.2 Y = L - 1200

78.7 < L ≤ 110.2 2000 < L ≤ 2800 2 pcs Y = L - 78.7 Y = L - 2000

110.2 < L ≤ 141.7 2800 < L ≤ 3600 3 pcs Y = L - 110.2 Y = L - 2800

141.7 < L ≤ 173.2 3600 < L ≤ 4400 4 pcs Y = L - 141.7 Y = L - 3600

173.2 < L ≤ 204.7 4400 < L ≤ 5200 5 pcs Y = L - 173.2 Y = L - 4400

204.7 < L ≤ 236.2 5200 < L ≤ 6000 6 pcs Y = L - 204.7 Y = L - 5200

236.2 < L ≤ 267.7 6000 < L ≤ 6800 7 pcs Y = L - 236.2 Y = L - 6000

267.7 < L ≤ 299.2 6800 < L ≤ 7600 8 pcs Y = L - 267.7 Y = L - 6800

299.2 < L ≤ 330.7 7600 < L ≤ 8400 9 pcs Y = L - 299.2 Y = L - 7600

330.7 < L ≤ 362.2 8400 < L ≤ 9200 10 pcs Y = L - 330.7 Y = L - 8400

362.2 < L ≤ 393.7 9200 < L ≤ 10000 11 pcs Y = L - 362.2 Y = L - 9200

1. Maximum probe length is 32 ft. 9 in. (10 m) for the Rosemount 3308 Series.

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3.7 Ground the device

The Rosemount 3308 Series Wireless Guided Wave Radar transmitter operates with the housing grounded or floating. Floating systems can cause extra noise that may affect many types of readout devices. If the signal appears noisy or erratic, grounding at a single point may solve the problem.

Grounding of the electronics enclosure should be done in accordance with local and national installation codes. Grounding is accomplished by using the external case grounding terminal.

Non-metallic tanks

Ground device on non-metallic tanks (e.g. fiberglass tanks) to prevent electrostatic charge build-up.

There is one grounding screw connection provided, located on the housing, see Figure 3-19. The ground screw is identified by a ground symbol:

Figure 3-19. Ground Screw

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A. Ground screw

Note

Always use facility recommended wiring practices.

Note

Flexible twin lead probe or coaxial probe are the recommended choice for non-metallic tanks. Single lead probes are not suited for non-metallic tanks or open atmosphere applications, due to high susceptibility to strong electromagnetic fields.

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3.8 Install the power module

Note

Use caution when handling the power module, it may be damaged if dropped from heights in excess of 20 ft. (6 m).

1. Install the Black Power Module, SmartPower™ Solutions model number 701PBKKF into the transmitter.

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2. Close the housing cover and tighten to site or safety specifications. Always ensure a proper seal by tightening the electronics housing covers so that metal touches metal, but do not over tighten.

3.9 Position the antenna

The antenna should be positioned vertically, either straight up or straight down, and it should be approximately 3 ft. (1 m) from any large structure, building, or conductive surface to allow for clear communication to other devices.

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A B C D

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Figure 3-20. Antenna Positioned Vertically

3.10 Utilize the device display

If a device display is ordered, it will be shipped attached to the transmitter. The display is ordered in the transmitter model number, option code M5.

3.10.1 Rotate the device display

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To rotate the display in 90-degree increments:

1. Squeeze the two black tabs on opposite sides of the display. Refer to Figure 3-21.

2. Gently pull out the display.

3. Rotate the display to the desired orientation, and snap the display into place.

Figure 3-21. Device Display

A. Display Pins B. Black tabs C. Display D. Cover

Note

If the device display four-pin connector is inadvertently removed from the interface board, carefully re-insert the connector before snapping the device display back into place.

3.10.2 Retrofitting

If an existing transmitter with no display (flat electronics cover) is to be retrofitted with a new display, order spare part kit number 00753-9004-0001(aluminum display kit) or 00753-9004-0004 (stainless steel display kit). These kits contain an extended cover with a display viewing window, a display board, and a display pin connector. Replace the flat cover with the extended display and tighten.

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Section 4 Configuration

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 57

Safety messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 58

Configuration procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 59

System readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 60

Get started with your preferred configuration tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 61

Join device to wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 64

Configure device using guided setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 72

Verify level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 74

4.1 Overview

This chapter provides information about configuration, configuration tools, and configuration parameters.

 For a proper configuration, follow the steps listed in the section “Configuration procedure” on

page 59.

 The configuration can be performed using one of the described configuration tools: AMS Wireless

Configurator or a Field Communicator. The section “Get started with your preferred configuration

tool” on page 61 describes what preparations must be done in order to use the configuration tool.

 Appendix D: Configuration Parameters provides extended information about the configuration

parameters. An overview of Device Descriptor (DD) menu is presented in the section “Menu overview

of the Device Descriptor (DD)” on page 160. All configuration parameters are described in section “Configuration parameters” on page 161.

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4.2 Safety messages

Instructions and procedures in this section may require special precautions to ensure the safety of the personnel performing the operations. Information that potentially raises safety issues is indicated by a

warning symbol ( ). Refer to the following safety messages before performing an operation preceded by this symbol.

Explosions could result in death or serious injury.

 Verify that the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Installation of device in an explosive environment must be in accordance with appropriate local,

national and international standards, codes, and practices.

 Ensure device is installed in accordance with intrinsically safe or non-incendive field practices.

Electrical shock can result in death or serious injury.

non-metallic tanks.

persons.

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Process leaks could result in death or serious injury.

 Only qualified personnel should install the equipment.  Handle the transmitter carefully.  If the process seal is damaged, gas could escape from the tank when removing the transmitter head

from the probe.

To ensure long life for your radar transmitter, and to comply with hazardous location installation requirements, tighten covers on both sides of the electronics housing.

Use caution when handling the Power Module. The Power Module may be damaged if dropped from heights in excess of 20 ft. (6 m).

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Join device to

wireless network

Insert power module

Connect to device

Obtain network ID and

join key

Configure device

Configure update rate

Enter network ID and

join key

Veri fy device joins

Network

Connect to device

Basic setup

Optional setup

Verify level

Get started

00809-0100-4308, Rev CB

4.3 Configuration procedure

Follow these steps for proper configuration:

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4.4 System readiness

4.4.1 Confirm correct device driver

Verify the latest Device Descriptor (DD) is loaded on your systems to ensure proper communication.

1. Within Ta b l e 4 - 1 , use the HART

DD.

Universal Revision and Device Revision numbers to find the correct

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2. Download the latest DD at EmersonProcess.com/DeviceFiles

Table 4-1. Identification and Compatibility According to NAMUR NE 53

Release date Device identification DD identification Review

instructions

NAMUR hardware revision

December-15 1.0.xx 1.0.xx 2 7 1 00809-0100-4308 Extended length and added

January-18 1.1.xx 1.1.xx 3

1. NAMUR revision is located on the transmitter label. Differences in level 3 changes, signified above by xx, represent minor product changes as defined per NE53. Compatibility and functionality are preserved and product can be used interchangeably.

2. HART soft ware revision can be read using a HART capable configuration tool (select Overview > Device Information > Revision s).

(1)

NAMUR

software

revision

(1)

HART

software

revision

HART universal

(2)

revision

Device

revision

Manual document

number

Review functionality

Change description

probe support

High accuracy output and

Rosemo unt

™

VeriCase support

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4.5 Get started with your preferred configuration tool

4.5.1 AMS Wireless Configurator (version 12.0 or later is required)

The AMS Wireless Configurator is the recommended software tool for the wireless network devices, and is supplied with the Emerson

Supplement for further information.

Configuration can be done by connecting to the wireless network devices either point-to-point using a HART modem as shown in Figure4-1, or wirelessly through the Gateway as shown in Figure 4-2. Initial configuration to join a device to the wireless network must be done point-to-point.

Figure 4-1. Connect Point-to-Point using HART Modem

™

Wireless Gateway. Refer to the AMS Wireless Configurator Manual

Config uration

A. Communication terminals

Figure 4-2. Connect Wirelessly through the Wireless Gateway

A. Wireless Gateway

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Get the latest Device Descriptor (DD)

The Device Descriptor (DD) is a configuration tool that is developed to assist the user through the configuration.

The Rosemount 3308 Series DD is typically installed together with AMS Wireless Configurator. To download the latest HART DD, visit the Emerson Device Install Kit site at:

mersonProcess.com/Devicefiles

After downloading, add the DD to AMS Wireless Configurator:

1. Close AMS Wireless Configurator.

2. Go to Start > Programs > AMS Device Manager and select Add Device Type.

3. Browse to the downloaded DD files and select Ok.

In the Add Device Type application, select the Help button for more information on how to complete this operation.

Configure the HART modem interface

Before connecting to the device using a HART modem, the HART modem interface must be configured in AMS Wireless Configurator:

1. Close AMS Wireless Configurator.

2. Go to Start > Programs > AMS Device Manager and select Network Configuration.

3. Select Add.

4. In the drop down list, select HART modem and then select Install.

5. Follow the on-screen instructions.

In the Network Configuration application, select the Help button for more information on how to complete this operation.

Configure the wireless network interface

Before connecting to the device wirelessly using a Wireless Gateway, the wireless network must be configured in AMS Wireless Configurator:

1. Close AMS Wireless Configurator.

2. Go to Start > Programs > AMS Device Manager and select Network Configuration.

3. Select Add.

4. In the drop down list select Wireless Network and then select Install.

5. Follow the on-screen instructions.

In the Network Configuration application, select the Help button for more information on how to complete this operation.

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4.5.2 Field Communicator

This section describes how to prepare the Field Communicator to communicate with a Rosemount 3308 Series Transmitter. The Field Communicator can be used to configure the device with a point-to-point connection. Connect the leads on the Field Communicator to the communication terminals of the device as shown in Figure 4-3.

Figure 4-3. Connect Point-to-Point using a Field Communicator

A. Communication terminals

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January 2018

Get the latest Device Descriptor (DD)

If the DD is not installed in your Field Communicator, see the appropriate Field Communicator User’s Manual available at Emerson.com/FieldCommunicator Communicator with the latest DD.

for instructions on how to update the Field

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4.6 Join device to wireless network

4.6.1 Power up the wireless device

Make sure that the Wireless Gateway is installed and functioning properly before any wireless field devices are powered. See “Install the power module” on page 55 for further information on how to install the power module.

Wireless devices should be powered up in order of proximity from the Gateway, beginning with the closest. This will result in a simpler and faster network installation.

Enable Active Advertising on the Gateway to ensure that new devices join the network faster. For more information, see the Gateway Reference Manual

Startup screen sequence

The following screens will be displayed in sequence when the power module is first connected to the Rosemount 3308 Series Transmitter.

Figure 4-4. Startup Screen Sequence

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1. All Segments ON 2. Device Identification 3. Device Information: Tag

Used to visually determine if there are any bad segments on the device display.

Identification string used to determine the Device Type.

User entered tag, 8 characters long. This screen will not display if all characters are blank.

4. Software Revision 5. Device Information: Status 6. Primary Variable

Used to determine Device Software Revision.

This screen will only appear if there is a critical error which may prevent the device from operating correctly. Check additional status screens for more information about failure source, refer to “Diagnostic button

screen sequence” on page 78.

Measurement value of mapped Primary Variable.

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> 6 V Good

5.2 V – 6.0 V Low

< 5.2 V Very low

00809-0100-4308, Rev CB

7. Secondary Variable 8. Electronics Temperature 9. Supply Voltage

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Measurement value of mapped Second Variable.

Temperature value of device electronics.

10. Percent of Range 11. Active Alert Present

Level value in percent of total measurement range.

This screen will only appear if there is at least one Active Alert present. For detailed information of the failure source and recommended actions, go to the Active Alerts screen in AMS Wireless Configurator or Field Communicator. Refer to “Check

device status” on page 81.

Some Active Aler ts will be displayed on the LCD display as part of the diagnostic button screen sequence, refer to “Diagnostic button screen

sequence” on page 78.

Voltage reading of the Power Module.

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4.6.2 Connect to device

Connect a Field Communicator or a HART modem to the communication terminals as shown in

Figure 4-5.

Figure 4-5. Connect to Device

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A. Communication terminals B. Field Communicator C. HART Modem

AMS Wireless Configurator: Field Communicator:

a. Start AMS Wireless Configurator. b. Selec t View > Device Connection View. c. Double click the device under the HART modem.

 Turn on the Field Communicator and connect to the

device.

For more information on how to connect to device refer to “Get started with your preferred

configuration tool” on page 61.

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4.6.3 Configure update rate

The Update Rate is the frequency at which a new measurement is transmitted over the wireless network. The default update rate is 1 minute. This may be changed at commissioning, or at any time via AMS Wireless Configurator or a Field Communicator. The Update Rate is user selectable from 4 seconds to 60 minutes.

1. Select Configure > Guided Setup > Wireless Setup.

2. Select Configure Update Rate, and follow the instructions.

Note

Make sure to set the Update Rate so that there is enough safety margin in the system for high/low alerts. If the time between each update is too long, the high/low alerts may be triggered too late.

Run Check Level Response to make sure that configured Update Rate is sufficient for the application, refer to section “Optional setup” on page 73.

4.6.4 Obtain network ID and join key

In order to communicate with the Wireless Gateway, and ultimately the host system, the transmitter must be configured to communicate on the wireless network. This step is the wireless equivalent of connecting wires from a transmitter to the host system.

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The Network ID and Join Key may be obtained from the Wireless Gateway's integrated web interface on the Setup > Network > Settings page, as shown in Figure 4-6.

Figure 4-6. Gateway Network Settings

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4.6.5 Enter network ID and join key

The devices must be configured with the same Network ID and Join Key as the Gateway in order to join the network. Use a Field Communicator or AMS Wireless Configurator to enter the Network ID and Join Key so they match the Network ID and Join Key of the Gateway.

1. Select Configure > Guided Setup > Wireless Setup.

2. Select Join Device to Network, and follow the instructions.

If the device is not to be commissioned yet, remove the power module and fasten the housing cover. This is to conserve power module life and to ensure safe transmitter transportation. The power module should be inserted only when the device is ready to be commissioned.

4.6.6 Verify device joins network

Network connection can be verified in four ways, further described in this section:

1. At the device display

2. Using the AMS Wireless Configurator

3. In the Wireless Gateway's integrated web interface

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4. Using the Field Communicator

If the Rosemount 3308 Series was configured with the Network ID and Join Key, and sufficient time has passed, the transmitter should be connected to the network. It usually takes a few minutes for the device to join the network. If the device has not joined the network, please see “Wireless network troubleshoot-

ing” on page 92.

Verify by device display

To verify that the device is connected to the network by the display, press the DIAG button. The display will show: the Tag, Device Serial Number, Software Revision, Network ID, Network Connection Status, and Device Status screens. Refer to “Diagnostic button screen sequence” on page 78.

When the network diagnostic status is displayed as “NETWK OK”, the device has successfully joined the network. When joining the wireless network, the status displayed will be changed through the sequence until the device finally has joined the network. Figure 4-7 on page 69 presents the different network connection status screens.

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Figure 4-7. Network Connection Status Screens

Network Unknown Network Restarted Network Idle

The device is still in the process of being activated.

The device has just restarted.

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January 2018

The device is starting to join the process.

Disconnected from Network Searching for Network Joining the Network

The device is in a disconnected state and requires a “Force Join” command to join the network.

Connected but in a “quarantined” state

The device is connected to the network, but is in a “quarantined” state.

The device is searching for the network.

Connected with Limited Bandwidth

The device is joined and operational, but is running with limited bandwidth for sending periodic data.

The device is attempting to join the network.

Connected

The device has successfully joined the network.

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Verify with AMS Wireless Configurator

Start the AMS Wireless Configurator. When the device has joined the network, it will appear in the AMS Wireless Configurator window as illustrated in Figure 4-8.

Figure 4-8. AMS Wireless Configurator Screen

Figure 4-9 presents the different network connection status images that are shown in the AMS Wireless

Configurator Overview screen.

Figure 4-9. Network Connection Status Images

Not Connected Searching Joining

Limited Bandwidth Connected

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Verify by Gateway

To use the Wireless Gateway's integrated web interface, navigate to the Explorer > Status page as shown in Figure 4-10. This page shows whether the device has joined the network and if it is communicating properly.

Locate the device in question and verify all status indicators are good (green). It may take several minutes for the device to join the network and be seen on the Gateway's integrated web interface.

Figure 4-10. Wireless Gateway Explorer Status Page

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January 2018

Verify with Field Communicator

Connect the Field Communicator as shown in Figure 4-5 on page 66. Do not remove the power module. Removing the power module may cause the device to drop off the network.

Note

In order to communicate with a Field Communicator, the device must be powered by the power module.

To verify the device has joined the network:

1. Select Service Tools > Communications.

2. Select Join Status.

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4.7 Configure device using guided setup

4.7.1 Connect to device

Connect to the device using your preferred configuration tool, as shown in Figure4-11 and Figure 4-12.

AMS Wireless Configurator: Field Communicator:

a. Start AMS Wireless Configurator. b. Selec t View > Device Connection View. c. Double click the device under the HART modem.

Figure 4-11. Connect to Device - Point-to-Point

 Turn on the Field Communicator and connect to the

device.

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A. Communication terminals C. HART Modem B. Field Communicator

Figure 4-12. Connect to Device - Wirelessly

A. Wireless Gateway

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4.7.2 Basic setup

All Basic Setup parameters are described in the section “Configuration parameters” on page161.

Figure 4-13. Guided Setup Screen

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1. Select Configure.

2. Select Guided Setup > Initial Setup.

3. Select Basic Setup, and follow the instructions.

4.7.3 Optional setup

Consider Optional Setup such as Volume, Device Display, Echo Tuning, and Check Level Response, found in the Guided Setup. Run Check Level Response to review the maximum level change between updates with the current configuration.

1. Select Configure.

2. Select Guided Setup > Optional Setup.

3. Select the desired Optional Setup, and follow the instructions.

Additional configuration parameters are available in the Manual Setup menu. For further information about the parameters see “Configuration parameters” on page 161.

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4.8 Verify level

Run the Verify Level tool to match the product level reported by the device to a reference measurement (measured by using for example handgauging). If any difference, the Calibration Offset parameter will be adjusted as shown in Figure 4-14.

A minor adjustment using Calibration Offset is normal. There may, for example be a deviation between the actual tank height and the configured value.

Non-metallic (e.g. plastic) vessels and installation geometry may introduce an offset for the Upper Reference Point. This offset may be up to ± 2 in. (50 mm). The offset can be compensated for using Calibration Offset.

Note

Before running Verify Level, make sure the product surface is calm, the tank is not being filled or emptied, and the actual level is well above the probe end.

To run Verify Level:

1. Select Configure.

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2. Select Guided Setup > Initial Setup.

3. Select Verify Level to check your level measurement, and follow the instructions.

Figure 4-14. Calibration Offset

A. Positive Calibration Offset value B. Negative Calibration Offset value C. Reported level D. Actual level

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Section 5 Operation

Safety messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 75

Device display screen messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 77

View measurement values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 80

Check device status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 81

5.1 Safety messages

warning symbol ( ). Refer to the following safety messages before performing an operation preceded by this symbol.

Operation

January 2018

Explosions could result in death or serious injury.

 Verify that the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Installation of device in an explosive environment must be in accordance with appropriate local,

national and international standards, codes, and practices.

 Ensure device is installed in accordance with intrinsically safe or non-incendive field practices.

Electrical shock can result in death or serious injury.

non-metallic tanks.

persons.

Process leaks could result in death or serious injury.

 Handle the transmitter carefully.  If the process seal is damaged, gas could escape from the tank when removing the transmitter head

from the probe.

 Only qualified personnel should install the equipment.  Do not remove the transmitter while in operation.

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To ensure long life for your radar transmitter, and to comply with hazardous location installation requirements, tighten covers on both sides of the electronics housing.

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5.2 Device display screen messages

The device display can be used to present different variables and a diagnostic screen sequence.

5.2.1 Variable screens

If the Display Mode is set to Periodic, the device display shows a periodic sequence of user-chosen variables during operation. A new screen appears according to configured wireless update rate. The device display will also show ALERT PRESNT if at least one alert is present. For information on how to configure the device display, see “Device display” on page 165.

The Rosemount

Figure 5-1. LCD Display Variables

™

3308 Series Transmitter can display the following variables:

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Percent of Range Level Distance

Tot al Volu me Interface Distance Interface Level

Upper Product Thickness Electronics Temperature

Supply Voltage

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Signal Quality

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5.2.2 Diagnostic button screen sequence

The diagnostic button screen sequence on the device display can be used to obtain detailed diagnostic information.

1. Unscrew the device display cover.

2. Press and hold the DIAG button until the first diagnostic button screen appears on the device display. Release the DIAG button.

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The device display will now automatically show the diagnostic screens as illustrated in Figure5-2.

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Figure 5-2. Diagnostic Button Screen Sequence

1. Device Information: Tag 2. Device Serial Number 3. Software Revision

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User entered tag which is 8 characters long. This screen will not display if all characters are blank.

Used to determine Device Serial Number.

Used to determine Device Software Revision.

4. Network ID 5. Network Connection Status 6. Active Alert Screens (if present)

Used to determine the entered Network ID in the device.

The screen displayed is dependent on the progress of the device in joining the wireless network. See

Figure 4-7 on page 69 for more

information.

See “Device display alerts” on

page 84 for a full list of Active

Alerts that may appear on this position of the sequence.

Operation

7.Variable Screens 8. Active Alert Present

At the end of the sequence, the device display shows all selected variable screens.

device status” on page 81.

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5.3 View measurement values

Measurement values can be viewed using AMS Wireless Configurator and Field Communicator.

5.3.1 View current measurement values

Current measurement data of the Primary Variable (PV) and Secondary Variable (SV) are presented on the Overview screen. To view all current measurement values:

1. Select Service Tools > Variables.

2. Select the desired group of measurement values to view.

 To view gauges for the Primary Variable (PV), Secondary Variable (SV), Third Variable (TV) and

Fourth variable (QV), select Mapped Variables.

 To view process values such as Level, Distance, Percent of Range, select Process.  To view device values such as Electronics Temperature, Supply Voltage, select Device.  To view Signal Quality, select Signal Quality.

5.3.2 View trends

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1. Select Service Tools > Trends.

2. Select to log measurement values either in a graph or a table.

 To log Level and Interface Level values in a graph, select Level.  To log Distance values in a graph, select Distance.  To log Total Volume in a graph, select Volu me.  To log Signal Quality in a graph, select Signal Quality.  To log the trend of 12 data points shown in a table, select Data History, and then select View

Data History. See “Configure data history” on page 166 for information on how to configure device variable for recording and time between samples.

Note

Values are logged in the trend graphs only as long as the Tre nd s item is selected.

5.3.3 Interpret measurement status bars

A “Good” or “Bad” status next to a value is an indication of the reliability or integrity of the data being received, not an indication of whether or not the value is within the configured upper or lower ranges. A value that triggers an alert, such as a high or low temperature indication, will change the overall status of the device, but the measurement might still be indicated as “Good” if the reliability of the data is good.

Figure 5-3. Measurement Status Bars

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5.4 Check device status

The overall device status is presented in AMS Wireless Configurator and Field Communicator under the Overview screen. The Rosemount 3308 Series reports diagnostic alerts when there is a device malfunction. For information on these alerts, see “Alert messages in AMS Wireless Configurator and Field

Communicator” on page 86. The device can also be configured to report user defined alerts based on the

measured variables, see “Alert setup” on page 172 for more information.

To check device status and see whether there are any Active Alerts reported, do one of the following:

 The overall device status is presented in the Overview screen. If status is anything than Good, select the

button in the device status image to open a window with Active Alerts. The different device status images can be found in Tab l e 5 -1 .

 Active Alerts can also be obtained via Service Tools > Alerts > Active Alerts.

Table 5-1. Presentation of Device Status Images

Device status image Condition

Good: No active alert.

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Failed: At least one Failure Alert is active. Click the Troubleshoot button to open a window with Active Alerts together with recommended actions.

Maintenance: At least one Maintenance Alert is active (and no Failed alerts). Click the Investigate button to open a window with Active Alerts together with recommended actions.

Advisory: At least one Advisory Alert is active (and no Failed or Maintenance Alerts). Click the Investigate button to open a window with Active Alerts together with recommended actions.

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Service and Troubleshooting

Section 6 Service and Troubleshooting

Safety messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 83

Alert messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 84

Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 90

Service and troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 93

Application challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 100

Power module replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 106

Transmitter head replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 108

Probe replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 109

Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 110

6.1 Safety messages

January 2018

warning symbol ( ). Refer to the following safety messages before performing an operation preceded by this symbol.

Failure to follow safe installation and servicing guidelines could result in death or serious injury.

 Make sure the transmitter is installed by qualified personnel and in accordance with applicable

code of practice.

 Use the equipment only as specified in this manual. Failure to do so may impair the protection

provided by the equipment.

Electrical shock can result in death or serious injury.

 Ground device on non-metallic tanks (e.g. fiberglass tanks) to prevent electrostatic charge

build-up.

 Single lead probes are sensitive for strong electromagnetic fields and therefore not suitable for

non-metallic tanks.

 Care must be taken during transportation of power module to prevent electrostatic charge

build-up.

 Device must be installed to ensure a minimum antenna separation distance of 8 in. (20 cm) from

all persons.

 Probes covered with plastic and/or with plastic discs may generate an ignition-capable level of

electrostatic charge under certain extreme conditions. Therefore, when the probe is used in a potentially explosive atmosphere, appropriate measures must be taken to prevent electrostatic discharge.

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Explosions could result in death or serious injury.

 Verify the operating environment of the gauge is consistent with the appropriate hazardous

locations certifications.

 Installation of device in an explosive environment must be in accordance with appropriate local,

national and international standards, codes, and practices.

 Ensure device is installed in accordance with intrinsically safe or non-incendive field practices.

Process leaks could result in death or serious injury.

head from the probe.

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To ensure long life for your radar transmitter, and to comply with hazardous location installation requirements, tighten covers on both sides of the electronics housing.

Any substitution of non-recognized parts may jeopardize safety. Repair, e.g. substitution of components etc., may also jeopardize safety and is under no circumstances allowed.

Use caution when handling the Power Module. The Power Module may be damaged if dropped from heights in excess of 20 ft. (6 m).

6.2 Alert messages

6.2.1 Device display alerts

The following active alert screens will show the device diagnostics depending on the state of the device.

If the device display shows ALERT PRESNT but none of the following screens appear, then go to the Active Alerts screen in AMS Wireless Configurator or Field Communicator for further information.

For detailed information of the failure source and recommended actions, go to the Active Alerts screen in AMS Wireless Configurator or Field Communicator, see “Alert messages in AMS Wireless Configurator

and Field Communicator” on page 86.

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Figure 6-1. Active Alerts Screens

Bandwidth Limited Configuration Warning Configuration Failure Electronics Warning

The device has not yet received all of the requested wireless bandwidth needed to operate as configured. See

“Wireless network troubleshooting” on page 92

for recommended actions.

The device has detected a configuration error. Non-critical operation of the device may be affected.

The device has detected a configuration error. Critical operation of the device may be affected.

There is a warning which should be addressed but should not affect the device output.

Electronics Failure Radio Failure Sensor Warning Sensor Failure

An elec tronics er ror that could impact the device measurement reading has occurred.

The wireless radio has detected a failure or stopped communicating.

A sensor attached to the transmitter is degraded. Readings from that sensor may not be within accuracy specifications.

A sensor attached to the transmitter has failed, and valid readings from that sensor are no longer possible.

Supply Voltage Low Supply Voltage Failure

The voltage is below the recommended operating range. Replace the Power Module, see “Power module

replacement” on page 106.

Service and Troubleshooting

The supply voltage is too low and will affect device operation. Replace the Power Module, see “Power module

replacement” on page 106.

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6.2.2 Alert messages in AMS Wireless Configurator and Field Communicator

Ta bl e 6 - 1 to Tab l e 6 - 4 shows list of alert messages that may be displayed in the AMS Wireless

Configurator and Field Communicator.

To view Active Alerts, select Service Tools > Alerts > Active Alerts.

Table 6-1. Failure Alerts (F:)

Message Description Recommended actions

Electronics Failure An electronics error that could impact the

device measurement reading has occurred.

Radio Failure The wireless radio has detected a failure or

stopped communicating.

Critical Power Failure The supply voltage is too low and will affect

Device Operation.

Probe Disconnected The device cannot detect the probe.

Electronics Temperature Critical

Remote Housing Error The device has detected a problem associated

Configuration Error The device has detected a configuration error.

The internal temperature of the device has reached critical levels and the integrity of the device electronics may be compromised. Environmental temperature should not exceed device specifications.

with the remote housing.

Reasons may be multiple. See Ta bl e 6 - 2 for a list of detailed Configuration Errors that may be displayed.

1. Restart the device.

2. Restore the default settings and reconfigure device.

3. If the condition persists, replace the device.

1. Restart the device.

2. If the condition persists, replace the device.

1. Replace the Power Module, see “Power module

replacement” on page 106.

1. Check that the probe connection is properly tightened.

2. Check that the probe connection is dry and clean.

3. Restart level measurements.

4. If the condition persists, replace the device and/or the probe.

1. Verify that ambient temperature is within the specified range. For more information about the maximum ambient temperature, see “Temperature

limits” on page 117.

2. Remote mount the transmitter head away from the process and environmental conditions.

3. Restart the device.

4. If the condition persists, replace the device.

1. Correct remote housing configuration to match connected remote housing cable.

2. Check remote housing cable.

1. Click on the Details button for more information.

2. Correct the parameter causing the configuration error.

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Table 6-2. Configuration Error Details (D:)

Message Description Recommended actions

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Lower Range Value or Upper Range Value is out of limits

Configured Measurement Mode not Supported

Volume Configuration Error

Unsupported Probe and Nozzle Configuration

Parameter Out of Limits One or more of the configuration values, in a

Low Low Level Alert configuration is invalid

Low Level Alert configuration is invalid

High Level Alert configuration is invalid

High High Level Alert configuration is invalid

User Defined Alert configuration is invalid

Signal Quality Alert configuration is invalid

The lower/upper range value is outside the lower/upper sensor limits. This is outside the range where the sensor works properly, hence the measurement may be unreliable.

The configured Measurement Mode does not work since support has not been purchased.

The volume cannot be calculated correctly with the current configuration.

Rigid Single Lead 0.5 in / 13 mm probe is configured in combination with 1.5 inch Nozzle. This combination is invalid and results in unreliable measurement.

set that belongs together, has been changed and reduced the measurement range of the device.

Low Low Level Alerts will not be raised as expected because of invalid configuration.

Low Level Alerts will not be raised as expected because of invalid configuration.

High Level Alerts will not be raised as expected because of invalid configuration.

High High Level Alerts will not be raised as expected because of invalid configuration.

User Defined Alerts will not be raised as expected because of invalid configuration.

Signal Quality Alerts will not be raised as expected because of invalid configuration.

1. Check the lower and upper range values in relation to the sensor limits.

1. Upgrade the device.

2. Change the Measurement Mode to match, refer to

“Measurement mode” on page 163.

1. Check that the level-volume values in the strapping table are entered in increasing order, refer to

“Strapping table” on page 171.

2. Check that the number of strapping points to use is correct.

3. Check size measures in the Volume Setup.

1. Install a nozzle with a supported inner diameter and re-configure transmitter.

1. Check the configured values for Probe Length, Vapor Dielectric Constant, and Upper Product Dielectric Constant.

2. Restore default settings and reconfigure the device.

1. Check entered limit and deadband values in comparison with entered tank and probe parameters such as probe length, tank height etc.

1. Check entered limit and deadband values in relation to the selected variable.

1. Check entered limit and deadband values regarding their range [0.1 – 10.0] and mutual relationship.

No user configuration errors detected

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No user configuration errors detected.

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Table 6-3. Maintenance Alerts (M:)

Message Description Recommended actions

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Supply Voltage Low The supply voltage is low and may affect

Device Operation.

Electronics Temperature Out of Limits

The temperature of the electronics board has exceeded the transmitter’s operating range.

Level Measurement Lost No valid Level reading. Reasons may be

multiple:

 No valid surface echo peak in the

measuring range.

 Incorrect transmitter configuration.

Interface Measurement Lost

No valid Interface reading. Reasons may be multiple:

 No valid surface echo peak in the

measuring range.

 Incorrect transmitter configuration.

Low Signal Quality The Signal Quality is below the defined alert

limit.

Capacity Denied The device has failed to acquire the wireless

communication bandwidth necessary to support the configured update rates.

PV Out of Limits The primary measurement is outside the

sensor limits and may be unreliable.

Non-PV Out of Limits One of the non-primary measurements is

outside the associated sensor limits and may be unreliable.

1. Replace the Power Module, see “Power module

replacement” on page 106.

1. Verify that ambient temperature is within the operating range.

2. Restart the device.

3. Remote mount the transmitter head away from the process and environmental conditions.

4. If the condition persists, replace the device.

1. Analyze the Echo Curve for reason and check device configuration, especially thresholds, Near Zone, Maximum Level Rate and settings on the Lost Measurement tab in the Alert Setup.

2. Check device physical installation (for instance probe contamination).

3. Restart level measurement.

4. Restore default settings and reconfigure the device.

5. If the condition persists, replace the device.

1. Analyze the Echo Curve for reason and check device configuration, especially thresholds, false echoes, Near Zone, Maximum Level Rate and settings on the Lost Measurement tab in the Alert Setup.

2. Check device physical installation (for instance probe contamination).

3. Restart measurement.

4. Restore the default settings and reconfigure device.

5. If the condition persists, replace the device.

1. Take action based on your intended use of this alert.

2. Clean the probe.

3. If no actions were necessary, consider to change the limit.

1. Obtaining the bandwidth may take some time depending on the configured update rates and other devices in the network. Wait several minutes to see if the error resolves itself.

2. There may be too many devices attached to the

WirelessHART

network, or the update rates may be too fast. Try using a different network, or slowing down the update rate on one or more devices.

1. Bring the system to a safe state.

2. Verify that the primary measurement is within specified limits.

3. Restart the device.

4. If the condition persists, replace the device.

1. Bring the system to a safe state.

2. Verify that all non-primary measurements are within specified limits.

3. Restart the device.

4. If the condition persists, replace the device

Service and Troubleshooting