USER MANUAL
Agility 3 User Manual
Important Notice
This guide is delivered subject to the following conditions and restrictions:
This guide contains proprietary information belonging to RISCO Group. Such
information is supplied solely for the purpose of assisting explicitly and properly
authorized users of the system.
No part of its contents may be used for any other purpose, disclosed to any person
or firm, or reproduced by any means, electronic or mechanical, without the
express prior written permission of RISCO Group.
The information contained herein is for the purpose of illustration and reference
only.
Information in this document is subject to change without notice.
Corporate and individual names and data used in examples herein belong to their
respective owners.
All rights reserved.
2013 RISCO Group June 2013
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Table of Contents
Chapter 1 - Introduction ....................................................................................... 5
1.1 Key Features ........................................................................................................................................... 5
1.2 Agility Architecture .............................................................................................................................. 5
1.3 User Operating Tools ........................................................................................................................... 6
1.4 Status Indications .................................................................................................................................. 8
LED Indicators ................................................................................................................................... 8
Status Button / Service Call (Listen & Talk)................................................................................. 9
Voice Messaging ................................................................................................................................ 9
SMS Messaging .................................................................................................................................. 9
Email Messaging ............................................................................................................................... 9
Sound Indications............................................................................................................................ 10
Chapter 2 - Local System Operation .................................................................. 11
2.1 Setting your system ............................................................................................................................ 11
Full setting: ................................................................................................................. 11
Part set (Home) setting: ............................................................................................ 12
Partition setting: ......................................................................................................... 12
Force Setting:............................................................................................................. 13
Setting with troubles in the system ........................................................................... 13
2.2 Unsetting your system ....................................................................................................................... 14
System unsetting: ...................................................................................................... 14
Partition unsetting: ..................................................................................................... 15
Duress unsetting: ....................................................................................................... 15
Unsetting after an alarm: ........................................................................................... 15
Resetting after an alarm: ........................................................................................... 16
Anti Code Reset......................................................................................................... 16
Engineer Reset .......................................................................................................... 16
2.3 Sending a Panic Alarm....................................................................................................................... 17
Chapter 3 - Remote System Operation .............................................................. 19
3.1 Remote Phone Operation .................................................................................................................. 19
Remotely Accessing the System ................................................................................................... 19
Voice Operations Menu ................................................................................................................. 19
Receiving Calls from the System ................................................................................................. 20
Acknowledge Menu........................................................................................................................ 21
Bi-directional Communication ..................................................................................................... 21
3.2 SMS Operation ..................................................................................................................................... 22
SMS Remote Control ...................................................................................................................... 22
SMS Confirmation Message .......................................................................................................... 23
3.3 Smartphone / Web Operation........................................................................................................... 23
Downloading the App ................................................................................................................... 23
Self registration ................................................................................................................................ 23
Smartphone Operations ................................................................................................................. 24
Smartphone Operations ................................................................................................................. 24
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Chapter 4 - User Functions and Settings ........................................................... 25
4.1 User Codes............................................................................................................................................ 25
4.2 Proximity Tags ..................................................................................................................................... 27
4.3 Defining Follow Me Destinations .................................................................................................... 28
4.4 Scheduler .............................................................................................................................................. 29
4.5 Macro keys............................................................................................................................................ 30
4.6 Complete Menu of User Functions ................................................................................................. 31
Chapter 5 - System Specifications ..................................................................... 34
Chapter 6 - EN 50131 Compliance ...................................................................... 35
Appendix A - Keypad User Operations .............................................................. 36
Common Operations ................................................................................................................................ 36
Advanced Operations .............................................................................................................................. 36
LEDs Indication ......................................................................................................................................... 38
Appendix B - Remote Control User Operations ................................................. 39
Common Operations ................................................................................................................................ 39
Advanced Operations .............................................................................................................................. 39
Status LED/Buzzer Indications ............................................................................................................... 40
Changing Remote Control PIN Code ................................................................................................... 40
Appendix C - Engineer Event Log Messages ..................................................... 41
Appendix D: Web User Application.................................................................... 46
Logging In ................................................................................................................................................... 46
The Main Page ........................................................................................................................................... 46
Setting and Unsetting via the Web Application ................................................................................. 48
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Up to 32 wireless zones (1 way or 2
way wireless detectors) + 4 optional
wired zones (with I/O expander)
31 User codes + Grand Master code
5 fixed authority levels for user
Proximity tag for each user
3 partitions
3 wireless keypads (LCD or LED)
3 wireless sounders (internal or
external)
8 rolling code keyfobs
16 Follow Me destinations
4 outputs (I/O expander)
2-way listen-in and talk
X-10 support
250 Events Log
Chapter 1 - Introduction
Congratulations on your purchase of Agility 3- RISCO Group's Picture Perfect Wireless
Security System. RISCO Group’s Agility 3 elegantly combines state-of-the-art video
verification and Smartphone apps with advanced wireless security and safety features.
Alarm Receiving Centres can now identify false alarms, as video verification enables
immediate confirmation of a crime-in-progress, prioritizing response, increasing efficiency,
and giving you on-the-go control and monitoring of your home security.
Featuring remote management, advanced communication, simple installation, and a
comprehensive range of peripherals, Agility 3 with video verification is the ideal wireless
solution for your residential and small commercial requirements.
This manual describes how to operate your system. It will guide you through
programming instructions for main system features as well as basic setting and unsetting
commands for the system.
1.1 Key Features
Up to 8 PIR Cameras for video verification
Smartphone operation of principal functions
Full voice-guided menu for remote system operation
1.2 Agility Architecture
Your Agility controls and monitors a variety of sensors, detectors, and contacts
placed throughout the premises, which provide external, perimeter and internal
burglary protection. The system is supervised, meaning that the panel checks the
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Smartphone Operations:
Homeowners can now enjoy the iRISCO Smartphone App for
smart and easy control of their Agility system. The app enables
users to set/unset the system on-the-go, visually verify alarms by
viewing images taken by their PIR Cameras, take snapshots,
activate home automation devices, omit detectors, view the
system’s status and history, and much more. Available for
iPhone, iPad and Android.
status of each sensor to detect problems. If the panel detects trouble it will notify
you with beeps and indicator lights on the panel itself.
The following diagram shows the components that make up the system:
1.3 User Operating Tools
The Agility system can be operated using several devices, some of which have been
designed as bi-directional. If you have purchased a bi-directional device, your system is
capable of sending a return reply status indication from the panel to the device for each
command that is sent to it.
Depending on your purchase you can operate your system via the following:
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2-Way 8 Button Remote Control:
Using the bi-directional 8 button remote control you can set,
unset, send a panic alarm, activate outputs and more. Being bidirectional the remote control receives a reply status indication
via its 3 colored LEDs and internal buzzer sounder, from the
panel for each command that it has sent to the panel. For higher
security, commands can be defined to be activated with a 4 digit
PIN code.
Agility 2-Way Wireless Keypad:
Using the bi-directional wireless keypad you can program and
operate your system according to your needs. Being bidirectional the keypad receives a reply status indication from the
panel for each command that it has sent to the panel. To use
functions of the keypad you can use a code or a proximity tag.
4 Button Key fob:
Using the 4 button key fob you can set, unset, send a panic alarm
and activate outputs.
Remote Phone Operation:
Using any remote, touch-tone phone you can perform remote
operations such as setting, unsetting, listening in and talking to
the premises and more. The system can also provide audible
information such as event occurrences and the status of your
system.
SMS:
If your system is equipped with a GSM/GPRS module it can
provide information about the system such as event occurrences
by SMS. You can also operate the system using SMS commands
for setting and unsetting the system and more.
Configuration Software:
RISCO Group's Configuration Software enables the engineer to
program the system and operate the system locally or remotely.
Web Application:
RISCO Group’s interactive web application enables you to
monitor, control and configure your Agility system from any
location. In addition to all the capabilities of the Smartphone app,
with the web application users can also configure RISCO’s PIR
Camera settings such as the number of images taken, image
resolution, and more. The application is powered by the RISCO
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Cloud server.
Condition
Description
On
Power OK
Rapid flash
Indicates AC fault
Slow flash
Indicates low battery fault
Condition
Description
On
System Set
Rapid flash
Alarm
Slow flash
System in Exit delay
Condition
Description
On
System armed at PART SET
Off
System Unset
Condition
Description
On
System Ready
Off
Open zones
Slow Flash
System is ready to be set while a specially
designated entry/exit door remains open
Condition
Description
Rapid Flash
Fault
Off
No fault
1.4 Status Indications
LED Indicators
The LED indicators provide typical system indications, as discussed
below. Some indicators have additional functions, which are explained
later on.
Power LED (Green)
The Power LED indicates system operation.
Set/Alarm LED (Red)
Part set LED (Red)
Ready LED (Green)
Fault LED (Amber)
Note: When all LEDs flash one after another in sequence the system is in Learning mode.
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Status Button / Service Call (Listen & Talk)
The button on the main unit can be defined as a system status indicator or as a S.O.S
button. Once pressed, a service call can be established to the alarm receiving centre,
which then enables 2-way communication with the premises.
Voice Messaging
Three types of spoken messages are heard when using the Agility, locally in the
premises or remotely to your mobile:
Event messages: Upon selected event occurrence, the Agility initiates a call to a
remote Follow Me (FM) telephone number, informing you of a security situation by
playing a pre-recorded Event announcement message.
Status messages: Upon remote access of the system by initiating a call from a
remote telephone or receiving a call from the system, the Agility announces the
current system status by playing a pre-recorded Status message.
Local Announcement messages: Upon event occurrence or user’s keypad
operations, the Agility can announce various local messages to residents.
SMS Messaging
Using the GSM/GPRS Module the system can send predefined SMS event messages to a
remote Follow Me (FM) telephone number, informing you of the status of the security
system and certain events that occurred in the system.
For example:
Email Messaging
Using the Agility IP Module or the RISCO Cloud, the system can send event messages by
Email to predefined e-mail addresses informing you of the status of the security system
and certain events that occurred in the system.
For example:
Subject: Alarm Security Message: Intruder Alarm
System Name: John's Residence
Event: Fire Alarm, Zone 5, Entrance door
Time: 01 April 2008; 16:12
Partition: Partition 1, First floor
Service Contact: Alarm Receiving Centre 01, 03-5676778
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Condition
Description
Intrusion alarm
Continues rapid beeping
Fire alarm
Staggered rapid beeping
Exit delay
Slow buzzer beeps until the Exit Delay time period
expires
Entry delay
Slow buzzer beeps until the Entry Delay time period
expires.
Confirm operation
A one-second tone
Reject operation
Three rapid error beeps
Set/Unset squawk
1 sounder chirp: System Full Set
2 sounder chirps: System is Unset
4 sounder chirps: System Unset after an alarm
Sound Indications
In addition to the visual indications provided by the Agility’s LEDs, your system produces
audible notification after certain events.
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To set using
Full setting procedure
Quick mode:
High security mode: Press + code
Quick mode:
High security mode: + code or proximity tag
Press
Send SMS : [Code][S], example, 1234S
Chapter 2 - Local System Operation
2.1 Setting your system
Setting your system causes the intrusion detectors to trigger an alarm when violated. The
setting operation will be followed by a local message announcement (if defined).
Before setting the system check the Ready LED and make sure that the system is ready
to be set. If the system is NOT ready to be set, secure or omit the violated zone(s), and then
proceed.
Failing to set the system will be indicated by the system
Your Agility offers the following kinds of setting:
Note: If you are unable to set the system, press the status key to view system messages.
Full setting:
Full setting prepares all of the system's intrusion detectors to activate an alarm if
violated, and is used when leaving the premises. The system will set after the
designated countdown time (Exit delay) and a local message will sound. Once you have
set the system, exit via the designated final exit door.
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Click Full Set
To set using
Part set (Home) setting procedure
Quick mode:
High security mode: + code
Quick mode:
High security mode: + code or proximity tag
Press button or button 4 (if defined. Advise with your engineer)
Send SMS : [Code][P], example, 1234P
Click Part Set
Part set (Home) setting:
Part set setting activates only perimeter detectors (as defined by your engineer),
enabling individuals to remain inside and move about the premises while the system is
partially set.
Partition setting:
One of the Agility's advantages is its ability to divide the system in up to 3 partitions.
Each partition may be managed as a separate security system, each of which can be set
and unset individually regardless of the condition of the other.
Partitions can be set or unset one at a time, or all at once, and each partition can be set at
Part set or Full set. Only users that have been defined to operate multiple partitions can
operate more than one partition and set/unset all partitions at once
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To set using
Partition setting (Full set or Part set) procedure
Quick mode: / / > /
High security mode: / / > / + code
Quick mode: / / > /
High security mode: / / > / + code or proximity tag
Press button or button 4 (if defined. Advise with your engineer)
Send SMS: [Code][S or P] [Partition 1,2 or 3]. Example 1234S1. For more
information refer to page 22.
Force Setting:
Force setting arms the system regardless of open zones. Your engineer must enable this
option.
Note: Force setting the system results in leaving part of the system unsecured.
Setting with faults in the system
If required, and defined by your engineer, all faults in the system should be confirmed
to enable the setting operation while performing setting from the wireless keypad.
When trying to set the system with faults, the display will show a "System Faults"
message. Press the key to view the faults in the system. Scroll down the faults list
to view all faults in the system.
To enable one time setting from the keypad:
1. Press and enter your user code to access the user menu.
2. Go to Activities > Omit Fault
3. The following question will appear: "Omit faults. Are you sure? N?". Using the
key change to Y and press to confirm.
4. Press to return to main display and perform the setting operation again.
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To unset using
Procedure for Unsetting
Quick mode: . All partitions assigned to the button will be unset
High security mode: > Code
Press followed by code or proximity tag.
Press the button. All partitions assigned to the button will be
unset.
Send SMS: [Code][U], example 1234U
2.2 Unsetting your system
Unsetting your system causes the detectors not to trigger an alarm when violated. When
you enter the premises, the Entry Delay begins to count down. You must unset the system
within the Entry Delay time to prevent the system from triggering an alarm. The unsetting
operation will be followed by a local message announcement (if defined).
Note: If an alarm occurred in the system, it is recommended to leave the premises. Only
after police investigation should you consider that the intruder is no longer on
your premises and you can re-enter. In special cases (if programmed by your
engineer) setting the system after an alarm might require an Engineer code. For
more information refer to your engineer
Your Agility offers the following kinds of unsetting:
System unsetting:
Unsetting deactivates the partitions assigned to the specified user code
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Enter your user code and click UNSET
To unset using
Procedure for Partition Unsetting
Quick mode: / / >
High security mode: / / > > Code
/ / > > code or proximity tag.
Press the button. All partitions assigned to the button will be
unset.
Send SMS: [Code][U] [Partition 1,2 or 3]. Example 1234U1. For more
information refer to page 22.
Partition unsetting:
Partition unsetting enables you to unset individual partitions within a set system
Duress unsetting:
If you are ever coerced into unsetting your system, you can comply with the intruder's
wishes while sending a silent duress alarm to the Alarm Receiving Centre. To do so,
you must use a special duress code, which when used, will unset the system in the
regular manner, while simultaneously transmitting the duress alarm. Confer with your
engineer which of the user's codes is defined as a duress code.
Note: Under no circumstances must the duress code be used haphazardly or without
reason. Alarm Receiving Centres, along with Police Departments, treat duress
codes very seriously and take immediate action.
Unsetting after an alarm:
When silencing an alarm the system goes into a unset state. After the system is unset the
sounders will sound 4 sounder chirps indicated that an alarm occurred in the system. On
the keypad, press for 2 seconds in order to view information about the last alarm.
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Press .
Enter user code
Go to Activities > Anti Code option.
Call your alarm receiving centre (ARC) or engineer and quote the
“RANDOM CODE” displayed on your keypad. The ARC or engineer will
give you a return Anti-Code.
Enter this Anti code followed by and the system will reset.
If an "Entry door" is opened prior to unsetting the system, the following voice
announcement message will be heard: "Alarm occurred in the system". Press the
key will indicate the cause of the alarm.
Note: If an alarm occurred in the system, it is recommended to leave the premises.
Only after police investigation should you consider that the intruder is no
longer on your premises and you can re-enter. In special cases (if programmed
by your engineer) setting the system after an alarm might require an engineer
code. For more information refer to your engineer.
Note: Your engineer can define the number of times (0-15) that an alarm will be sent
from the same detector during one setting period. This is usually used to
prevent an alarm from a malfunction detector, an environmental problem or
incorrect installation
Resetting after an alarm:
Your installation company can define that the reset of the system to a Normal Operation
mode will require the intervention of your alarm receiving centre or engineer. In this
case, after an alarm condition the system will be regarded as Not Ready and while
requesting for system status ( ) indication you will get a fault message: Engineer
Reset.
Anti Code Reset
Engineer Reset
Your alarm receiving centre (ARC) or engineer can reset your system remotely or
locally from the keypad.
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To send a Panic
Alarm using
Procedure
Press both and keys simultaneously
Press both and keys simultaneously
Note: Your engineer should define these keys to be set as panic
keys. These keys can be either disabled or used to
establish a service call to your Alarm Receiving Centre.
If defined by your engineer pressing
simultaneously for 2 seconds will send a fire alarm and
pressing simultaneously for 2 seconds will
send a special emergency or medical alarm.
Press the small blank button (if defined)
Note: Your engineer can define the small blank button to be used
for sending a panic alarm.
Note: For full capabilities of the 2-way remote control, the bi-directional keypad and 4
button key fob, refer to the instructions supplied with each product.
Press both keys simultaneously
To enable local reset by your engineer you may need to authorize him/her using the
master code after the engineer enters his/her code. A one hour time window is
opened for the engineer to program user functions and be able to reset your system
locally
2.3 Sending a Panic Alarm
Panic alarms enable you to send a message to the alarm receiving centre in the event of an
emergency, send a message to a follow me number, announce a local message or activate a
local alarm. Panic alarms can be set to be silent (Refer to your engineer for more
information).
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Press the panic button
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