Rinnai Compact 2 Operation Manual

Compact 2

Operation guide

The Compact 2 is not designed to be built directly into a combustible
opening. For combustible opening installations, a Rinnai zero clearance
box and flue kit is mandatory. The Compact 2 is not to be installed, or
operated in places where painting is taking place, or in places such as
hair salons where there is a lot of dust and fluff, and where aerosols
are used.

Appliance must be:

- Installed with a Rinnai supplied flue system.

- Installed, commissioned and serviced by a licensed tradesperson
in accordance with these instructions and all applicable local rules
and regulations.

Please retain this manual for future reference.

Warning
Improper installation, adjustment, alteration, service or maintenance
can cause property damage, personal injury or loss of life.

For more information about buying, living and servicing of Rinnai
appliances call: 0800 RINNAI (0800 746 624)

Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150

Phone: [phone], Fax: [phone]
Email: [e-mail], www.rinnai.co.nz

Important:

Safety 4
Clearances 5
General information 6
Operating your Compact 2 7
Troubleshooting 8
Abnormal flame pattern 9
Commissioning 10
Installer details 10
Limited Warranty 11

cnt:

4 | Compact 2 Operation Guide: 11837-A 01-12

Safety

Important

This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.

- The heater must not be used if the glass or panels are damaged

- Do not place articles on or against this appliance

- Do not use or store flammable materials near this appliance

- Do not modify this appliance

- Do not spray aerosols in the vicinity of this appliance while it is in operation

WARNING

Do not restrict warm air discharge
by placing articles in front of the
appliance.

This appliance must not be used
for any other purpose other than
heating.

Children should be supervised at
all times to ensure they do not
play with the appliance. Hand or
body contact with the appliance
must be avoided.

Do not allow anyone to sit, lean
or sleep directly in front of the
appliance.

Do not allow curtains or other
combustible materials to come
into contact with the appliance.

Do not unplug the appliance
while it is operating. Do not use
power boards or double adaptors
to operate this appliance.

Compact 2 Operation Guide: 11837-A 01-12 | 5

Clearances

The appliance must not be installed where curtains or other combustible materials could
come into contact with the heater. In some case curtains may need restraining. The clearances
listed below are minimum clearances unless otherwise stated.

Clearances

The side and vertical clearances are
measured from the edge of the
frame.

The 180 mm side clearance
includes side walls.

Wall surface above the heater
The temperature of the wall
surface directly above the
appliance may be elevated, and
may discolour paint finishes or
distort vinyl wall coverings. For
durability of surfaces, please
contact the manufacturer for their
specification.

Floor protection

Heat emanating from this fire may
over time affect the appearance of
some materials used for flooring,
such as, carpet, vinyl, cork or
timber. This may be amplified if
the air contains cooking vapours
or cigarette smoke. To avoid this
occurring, it is recommended that
a mat be placed in front of this
appliance.

Mantels and surrounds

A mantel and surround are
allowed providing they are outside
the minimum clearances shown.

Hearths

A hearth is not necessary but can
be used for decorative purposes
or protection of sensitive flooring
if required. A hearth must not
obscure the front of the fire.

180 mm

180 mm

80 mm

A

B

C

D

E

Side wall

A Mantel height from edge of frame 80 mm min.

B Mantel depth at A - 80 mm (vertical clearance) 150 mm max.

For every 50 mm of added mantel depth, there must be an additional 100 mm of vertical
clearance. For example; a mantel depth (B) of 200 mm will require 180 mm (A) of vertical
clearance.

C Surround from edge of frame 80 mm min.

D Surround projection at C - 80 mm (side clearance) 250 mm max.

E Clearance to side wall 180 mm min.

6 | Compact 2 Operation Guide: 11837-A 01-12

General information

Before operation please read these instructions to get an overview of how to operate,
maintain and service your Rinnai gas fire.

Electrical connection

The Compact 2 is
fitted with a

1.5 m power cord
and 3-pin plug

which can exit the
appliance from either the lower
left or right hand side of the
heater, or from the rear of the
heater.

The connection is either direct
wired or connected to a power
point within the cavity. This must
be connected to a dedicated
earthed power point. The electric
isolation switch must be accessible
after the appliance has been
installed. The heater must not
be located immediately below
a socket outlet (potential fire
hazard).

If the supply cord is damaged, it
must be replaced by a licensed
tradesperson. This must be a
genuine replacement part available
from Rinnai, part number 6765B.

Power failure

If the heater is in operation when
there is a power failure, the gas
valves will remain open and the
heater will continue to operate,
but the fan will stop. The overheat
protection may then shut off
the gas to protect the heater.
Switching the heater to its lowest
setting may allow the heater
to continue operating without
overheating.

Installation by a licensed
tradesperson

Ensure your installer talks to
you about the use and care of
this appliance, and that you
understand these instructions. The
installer also needs to complete
the appliance commissioning sheet
and installer details, and leave this
guide with you.

Safety devices

Your Rinnai Compact 2 is designed
with the following safety devices:

- Overheat safety switches
When the heater gets too hot
during operation, for example,
when the air outlet louvres are
blocked, these devices turn
the gas off automatically and
allow the heater to restart
when cooled down

- Flame failure sensing system
Automatically cuts off the gas
supply to the heater in the
event of a flame failure.

Soot deposits

Small soot deposits on the log set
or glass is normal. Significant build
up however is not normal and will
require a service call. Refer to the
troubleshooting section for further
information.

TV installation above the
fireplace

Installing a TV directly above the
Compact 2 is not recommended
due to the heat being emitted
directly above the fire (especially

when the fan is not
operating), and also
heat being generated
from the flueing
components.

Maintenance and servicing

All external
surfaces of the
heater can be
cleaned using
a soft damp
cloth and mild

detergent. DO
NOT use solvents and do not
attempt to clean the heater while
it is hot or operating.

Rinnai has a maintenance/service
and spare parts network with
personnel who are fully trained
and equipped to give the best
advice on your Rinnai appliance.

If your appliance needs
maintenance/servicing, please call
Rinnai (0800 746 624) from a land
line and select option one for a
service centre in your area.

For reliable operation Rinnai flame
fires should be serviced every
two years, including inspection
of the flue system. If they are in a
particularly dusty environment or
subject to excess lint, for example
dog hair, or where there are newly
laid carpets, then annual servicing
would be beneficial.

Regular maintenance/servicing
is not covered by the Rinnai
warranty.

Do not attempt to carry out any
service work other than that
mentioned in the troubleshooting
section. If you have any other
faults or problems, please refer to
your installer or call Rinnai.

Compact 2 Operation Guide: 11837-A 01-12 | 7

Operating your Compact 2

Your Compact 2 is a burning log effect, gas space heating appliance with natural draft
combustion. It is operated by the manual push button control, located on the left hand side
of the appliance.

Ignition

Firmly press the IGN button for 10
seconds and release. This operates
the built-in safety device and starts
the electronic spark—lights to
pilot.

If the pilot does not remain alight,
wait two minutes before retrying
to ignite. If the heater does not
ignite on initial use, it may be due
to air remaining in the gas supply
line.

Adjusting the heat

Press the buttons from LOW
to HIGH. This will ignite the
additional burners as shown
above.

Turning off

Press and release the buttons from
HIGH to IGN until they are in the
off position. The fan will stop
when the heater cools down.

Fan operation

The fan will operate automatically
when the heater warms up, and
will stop when it cools. When the
heater is on the LOW setting, the
fan may turn off as the heater
cools. The fan will restart again
once the heater warms up.

In the event of a power failure

If there is a power failure, turning
the heater to the LOW setting
may allow the heater to continue
operating without overheating.
Remaining on the HIGH setting
will cause the overheat protection
switch to activate. This will shut
down the appliance.

HIGH LOW

IGN

Compact 2 manual control

The words HIGH, LOW and IGN are not part of
the control panel. They have been displayed to
highlight what each of the different settings
mean.

8 | Compact 2 Operation Guide: 11837-A 01-12

Troubleshooting

Symptom Cause Solution

Burner will not light No power present

No gas present
Power cut
Air in gas pipe
Ignition failure

Ensure power cord is plugged in and turned on.
Ensure gas supply is turned on.
Re-ignite after power is restored.
Purge air (installer to do).
Repeat ignition steps.

Smell of gas Leaking gas Turn off gas at meter or LPG cylinder and call

your installer.

Small soot deposit on logs Normal operation No action required.

Severe soot deposits forming
on logs or glass

Inadequate flue system,
incorrect gas pressure or log
misalignment

Contact a Rinnai Service Centre.

Condensation on glass Normal operation Allow heater to warm up and condensation will

disappear.

Streaky lines on glass Normal operation Clean glass.

Fan not working Heat switch is not activated

No power present

Allow heater to run on high for approximately
10 minutes.

Ensure power cord is plugged in and turned on.

During installation there will be an initial burning in period where some smoke and smell may be
experienced. This is a normal part of the operation.

The appliance is fitted with an overheat safety switch. Under overheating conditions this switch will
shut off the appliance. If the appliance shuts off repeatedly servicing may be required.

Compact 2 Operation Guide: 11837-A 01-12 | 9

Abnormal ame pattern

Each Rinnai Flame Fire has a distinct flame pattern. This should look the same every time you
start your fire, after an initial warm up period of approximately 20 minutes.

Abnormal flame performance and/
or pattern can indicate a problem
with your fire, such as blocked gas
injectors, or that the log set (burn
media) has shifted from when the
fire was first installed. There are
some warning signs that could
indicate a problem.

- Unusual smell from the
appliance

- Continued difficulty or delay in
establishing a flame

- Flame appears either very
short or very long

- Flame only burns part way
across the burner

- Severe soot building up on the
inside of the glass door

If any of the above signs occur,
please call Rinnai to discuss.

Normal flame pattern

Abnormal flame pattern

10 | Compact 2 Operation Guide: 11837-A 01-12

Commissioning

The installer must complete the installation and commissioning checklist below and make sure
this guide is left with you. They must also instruct you in the use and care of the appliance,
and make sure you understand the safety instructions and operation of the appliance.

Checklist

F Appliance positioned in a suitable location (clearances, mantels, surrounds etc).

F Rinnai flue system installed and tested to ensure effective draw.

F Gas pressure checked and set.

F Burn media installed as per instructions.

F Appliance tested for correct operation and to ensure no gas leaks.

F Customer instructed on operating procedure and safety requirements.

F Customer advised to service the heater every two years.

Installer details

Company name:

Installer name:

Address:

Phone: Mobile:

Certificate of compliance number for installation:

Signed: Date:

Compact 2 Operation Guide: 11837-A 01-12 | 11

Limited Warranty

Rinnai brings you peace of mind with a:

Terms and conditions

1. During the 24 month period from date
of purchase and subject to clauses 2 and
3 below, Rinnai New Zealand Limited
(“Rinnai”) will, at its own discretion, either
replace or repair any defective product at
no charge to the customer.

2. This warranty covers manufacturing
defects only. This warranty will not
apply if (for example) the product has
been improperly installed or is otherwise
installed contrary to manufacturer’s
recommendations, has been damaged
during or after installation, has not been
operated in accordance with operating

instructions, or has been subjected to
damage or abuse beyond that expected
from conditions of normal use.

3. Warranty claims may be invalid if not
accompanied by details of the installing or
supervising gas fitter’s registration number
and the gas fitting certification number.

4. This warranty commences from the date of
purchase. Proof of purchase is required at
the time of any warranty claim.

5. Servicing of the product is to be carried out
by a Rinnai authorised service centre.

All Rinnai appliances meet or exceed the
safety standards required by New Zealand
gas and electrical regulations. The company
is constantly improving its products and as
such specifications are subject to change or
variation without notice.

Please keep these details in a safe place for future reference.

ATTACH YOUR PROOF OF
PURCHASE HERE:

RECORD YOUR DETAILS
OF PURCHASE BELOW:

Retailer:

Retailer address:

Date of purchase:

Product details:

2 Year minimum warranty

Rinnai.co.nz

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0800 746 624

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